Large

Advocate Aurora Health and Atrium Health are now Advocate Health – the fifth-largest nonprofit integrated health system in the U.S.

Advocate Health is the fifth-largest nonprofit integrated health system in the United States –created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois, Atrium Health in the Carolinas, Georgia and Alabama, and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care, with Wake Forest University School of Medicine serving as the academic core of the enterprise. Headquartered in Charlotte, North Carolina, Advocate Health serves nearly 6 million patients and is engaged in hundreds of clinical trials and research studies. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs nearly 150,000 team members across 67 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to equitable care for all, Advocate Health provides nearly $5 billion in annual community benefits.

Science & Healthcare

Advocate Aurora Health

You should be a high school graduate with 1 year of clerical experience, strong communication skills, intermediate Microsoft Office knowledge, and the ability to work under pressure.

You will coordinate staffing, maintain records, process payroll data, manage schedules, handle reception duties, update files, compile reports, and troubleshoot office equipment.

People, HR & Administration

Healthcare

Green Bay

<div>Major Responsibilities:<ul><li>
Coordinates staffing for all units based on projected needs as identified by department leadership. Services various departments. Verifies staffing needs, arranges appropriate coverage through available resources and reports status of staffing events to leadership.</li><li>
Maintains accurate records of staffing allocations for purposes of communication, data collection and billing of services. May maintain agency personnel records including: hours worked, licenses, orientation, evaluations, etc. May verify billing from staffing agencies and perform data entry for generation of accounting cost management reports.</li><li>
Processes scheduling data and completes related records for payroll. Maintains accurate records relating to schedules, time cards, attendance records, competencies, etc.</li><li>
Handles a variety of scheduling situations including ensuring the even rotation of staff and the placement of staff throughout the designated facilities to meet their FTE status during low census.</li><li>
Performs various reception duties including: answering telephone calls, directing and/or transferring calls to appropriate staff, taking and relaying messages as necessary and supporting effective guest relations by greeting/directing individuals to appropriate locations.</li><li>
Maintains and updates department files, binders, logs, etc.</li><li>
Gathers, compiles, analyzes and summarizes department data for various reports and meetings.</li><li>
Monitors department office equipment and troubleshoots minor problems.</li></ul> 

Licensure, Registration, and/or Certification Required:<ul><li>
None Required.</li></ul> 

Education Required:<ul><li>
High School Graduate.</li></ul> 

Experience Required:<ul><li>
Typically requires 1 year of experience in a clerical role that includes experiences in health care and scheduling.
</li></ul> 
Knowledge, Skills &amp; Abilities Required:<ul><li>
Good interpersonal and communication (oral and written) skills. Ability to work well within a team.</li><li>
Intermediate computer skills using Microsoft office products, electronic mail / scheduling systems.</li><li>
Ability to exercise independent judgment and demonstrate excellent problem-solving skills.</li><li>
Demonstrated accurate data entry skills.</li><li>
Ability to work under pressure in a fast paced environment.</li></ul> 

Physical Requirements and Working Conditions:<ul><li>
Generally exposed to a normal office environment.</li><li>
Operates all equipment necessary to perform the job.</li></ul> 

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.</div>

Major Responsibilities:
Coordinates staffing for all units based on projected needs as identified by department leadership. Services various departments. Verifies staffing needs, arranges appropriate coverage through available resources and reports status of staffing events to leadership.
Maintains accurate records of staffing allocations for purposes of communication, data collection and billing of services. May maintain agency personnel records including: hours worked, licenses, orientation, evaluations, etc. May verify billing from staffing agencies and perform data entry for generation of accounting cost management reports.
Processes scheduling data and completes related records for payroll. Maintains accurate records relating to schedules, time cards, attendance records, competencies, etc.
Handles a variety of scheduling situations including ensuring the even rotation of staff and the placement of staff throughout the designated facilities to meet their FTE status during low census.
Performs various reception duties including: answering telephone calls, directing and/or transferring calls to appropriate staff, taking and relaying messages as necessary and supporting effective guest relations by greeting/directing individuals to appropriate locations.
Maintains and updates department files, binders, logs, etc.
Gathers, compiles, analyzes and summarizes department data for various reports and meetings.
Monitors department office equipment and troubleshoots minor problems.

Licensure, Registration, and/or Certification Required:
None Required.

Education Required:
High School Graduate.

Experience Required:
Typically requires 1 year of experience in a clerical role that includes experiences in health care and scheduling.

Knowledge, Skills & Abilities Required:
Good interpersonal and communication (oral and written) skills. Ability to work well within a team.
Intermediate computer skills using Microsoft office products, electronic mail / scheduling systems.
Ability to exercise independent judgment and demonstrate excellent problem-solving skills.
Demonstrated accurate data entry skills.
Ability to work under pressure in a fast paced environment.

Physical Requirements and Working Conditions:
Generally exposed to a normal office environment.
Operates all equipment necessary to perform the job.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Staffing Assistant - Advocate Aurora Health

Staffing Assistant

You should be a high school graduate with 1 year in clerical work, strong communication skills, intermediate MS Office proficiency, good problem-solving abilities, and accurate data entry skills.

You will coordinate staffing needs, maintain accurate records, process scheduling data, handle reception duties, compile reports, and monitor office equipment.

Milwaukee

<div>Major Responsibilities:<ul><li>
Coordinates staffing for all units based on projected needs as identified by department leadership. Services various departments. Verifies staffing needs, arranges appropriate coverage through available resources and reports status of staffing events to leadership.</li><li>
Maintains accurate records of staffing allocations for purposes of communication, data collection and billing of services. May maintain agency personnel records including: hours worked, licenses, orientation, evaluations, etc. May verify billing from staffing agencies and perform data entry for generation of accounting cost management reports.</li><li>
Processes scheduling data and completes related records for payroll. Maintains accurate records relating to schedules, time cards, attendance records, competencies, etc.</li><li>
Handles a variety of scheduling situations including ensuring the even rotation of staff and the placement of staff throughout the designated facilities to meet their FTE status during low census.</li><li>
Performs various reception duties including: answering telephone calls, directing and/or transferring calls to appropriate staff, taking and relaying messages as necessary and supporting effective guest relations by greeting/directing individuals to appropriate locations.</li><li>
Maintains and updates department files, binders, logs, etc.</li><li>
Gathers, compiles, analyzes and summarizes department data for various reports and meetings.</li><li>
Monitors department office equipment and troubleshoots minor problems.</li></ul> 
Licensure, Registration, and/or Certification Required:<ul><li>
None Required.</li></ul> 
Education Required:<ul><li>
High School Graduate.</li></ul> 
Experience Required:<ul><li>
Typically requires 1 year of experience in a clerical role that includes experiences in health care and scheduling.</li></ul> 
Knowledge, Skills &amp; Abilities Required:<ul><li>
Good interpersonal and communication (oral and written) skills. Ability to work well within a team.</li><li>
Intermediate computer skills using Microsoft office products, electronic mail / scheduling systems.</li><li>
Ability to exercise independent judgment and demonstrate excellent problem-solving skills.</li><li>
Demonstrated accurate data entry skills.</li><li>
Ability to work under pressure in a fast paced environment.</li></ul> 
Physical Requirements and Working Conditions:<ul><li>
Generally exposed to a normal office environment.</li><li>
Operates all equipment necessary to perform the job.</li></ul> 
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.</div>

Major Responsibilities:
Coordinates staffing for all units based on projected needs as identified by department leadership. Services various departments. Verifies staffing needs, arranges appropriate coverage through available resources and reports status of staffing events to leadership.
Maintains accurate records of staffing allocations for purposes of communication, data collection and billing of services. May maintain agency personnel records including: hours worked, licenses, orientation, evaluations, etc. May verify billing from staffing agencies and perform data entry for generation of accounting cost management reports.
Processes scheduling data and completes related records for payroll. Maintains accurate records relating to schedules, time cards, attendance records, competencies, etc.
Handles a variety of scheduling situations including ensuring the even rotation of staff and the placement of staff throughout the designated facilities to meet their FTE status during low census.
Performs various reception duties including: answering telephone calls, directing and/or transferring calls to appropriate staff, taking and relaying messages as necessary and supporting effective guest relations by greeting/directing individuals to appropriate locations.
Maintains and updates department files, binders, logs, etc.
Gathers, compiles, analyzes and summarizes department data for various reports and meetings.
Monitors department office equipment and troubleshoots minor problems.
Licensure, Registration, and/or Certification Required:
None Required.
Education Required:
High School Graduate.
Experience Required:
Typically requires 1 year of experience in a clerical role that includes experiences in health care and scheduling.
Knowledge, Skills & Abilities Required:
Good interpersonal and communication (oral and written) skills. Ability to work well within a team.
Intermediate computer skills using Microsoft office products, electronic mail / scheduling systems.
Ability to exercise independent judgment and demonstrate excellent problem-solving skills.
Demonstrated accurate data entry skills.
Ability to work under pressure in a fast paced environment.
Physical Requirements and Working Conditions:
Generally exposed to a normal office environment.
Operates all equipment necessary to perform the job.
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

You need a high school diploma, 1 year in nursing staffing, strong organizational and communication skills, computer proficiency, and flexibility for various shifts and weekend work.

You will coordinate staffing needs, manage schedules, maintain documentation, support payroll, handle communications, and assist with various duties to ensure efficient staffing operations.

Oak Lawn

Major Responsibilities: Coordinates staffing needs under the direction of the Mgr Central Staffing Office 1)Coordinates allocation of staffing to meet the hospital’s staffing needs under the direction of the Mgr Central Staffing Office and in collaboration with Administrative Supervisors. 2)Maintains all aspects of Clinical Resource Unit (“CRU”) nurse, PCIA, Care Companion and Agency nurse scheduling, assignment, including securing shift availability to meet the needs of the units. 3)Works directly with the CRU Associate to obtain shift availability for future shifts and unanticipated last minute shift coverage. Works to recruit CRU staffing to cover absences due to FMLA, vacancy, termination.
 
4)Assures that all CRU available shifts as well as unit based personnel offering extra shifts outside their home unit are promptly input into AdvocateWorks accurately. 5)Promptly receives and follows through on staffing requests and notifications received in person, by phone or those sent electronically to the Nursing Resource Office (NRO) through the generic NRO email address. The information received is thoroughly documented and accurately processed. Maintains accurate, timely documentation of staffing assignments, changes, call-ins, and other duties as assigned.
 
Responds promptly to the requests to fill. Assigns the available staff to meet the unit needs. 6)Promptly receives and records all call-ins into AdvocateWorks and immediately works to provide staffing coverage from the CRU under the direction of the Mgr Central Staffing Office or the Administrative Supervisor on the off-shifts and weekend shifts. The Staffing Assistant assures that the Associate’s home unit has been notified.
 
7)Assists with the maintenance of payroll records for the NRO office, develops and distributes time reports to Managers from AdvocateWorks documenting tardies, call offs, overtime and assignment of their unit personnel. 9)Responsible for all aspects of outside Agency nurse scheduling/staffing/sign-in/ credential verification/evaluation per IDPH, CMS and DNV standards. Orientation and documentation of new Agency personnel. 10)Provides staffing data as requested by Nurse Managers.
 
Partners with the Emergency Department and Unit Managers to provide Care Companions for appropriate patients. 8)Maintains current credential files for all CRU personnel and outside agency nurses, including but not limited to (as appropriate) up to date Illinois Nursing practice license, CPR, orientation checklists, skills checklists, and evaluation forms. Record daily Agency nurse evaluations. Refers issues related to policy and standards to the Mgr Central Staffing Office and clinical or safety issues are referred to the Director or designee.
 
Coordinates Care Companion/Staffing Office schedules. 1)Receives Care Companion employee availability. 2)Creates and maintains monthly and daily schedules. 3)Participates in self-scheduling.
 
4)Responsible for the daily 24 hour coverage in the Staffing Office. 5)Accepts and documents PCIAs (Patient Care Information Associates) availability of extra shifts as Care Companions. Assists MCO-Support with maintenance of scheduling/payroll records for Care Companions, Agency personnel, and ACMC Associates 1)Documents call-ins and tardies for Nursing Resource Office and Care Companions on schedule. 2)Maintains accurate computerized Care Companion Confirmation Sheets.
 
3)Maintains Agency sign-in sheets. 4)Assists with Report Xpress as designated by Director. 5)Documentation provided to Department Managers regarding cancels, tardies, overtime and assignment of their unit personnel. 6)Enters schedule assignments of Care Companions, PCIAs and Agency personnel to the unit schedule in AdvocateWorks.
 
Assists with achieving internal and external customer satisfaction 1)Answers telephone and refers calls to appropriate person or department, or takes messages. 2)Greets and directs visitors. 3)Promotes patient safety by reporting of issues through established channels and participating as requested in safety initiatives. Assists with function and maintenance of the Staffing Office.
 
1)Fax and copier machine troubleshooting. 2)Assists Care Companions and Agency personnel with computer programs. 3)Maintains supplies in the CRU. 4)Responsible for creation and distribution of the daily staffing report, sitter cases report to Director.
 
5)Other duties as assigned. Education/Experience Required: College degree preferred. High school education or equivalent. One year experience in a nursing staffing office or similar setting.
 
Experience with scheduling supplemental staff required. Knowledge, Skills & Abilities Required: Strong organizational skills required. Experience with AdvocateWorks preferred. 1 year of Computer experience.
 
Must indicate enthusiasm for computer operations. Good communication skills. Excellent customer relations skills. Effective conflict resolution skills.
 
Proficient in computer/keyboard skills. Does not apply. Physical Requirements and Working Conditions: Required to work weekends, off-shifts, and holidays. Ability to flex hours based on department needs.
 
Ability to cover all 3 shifts for absences and vacations. Clerical office environment High stress due to pressures of meeting staffing needs and deadlines. Required to cross train within the Nursing Office. Demands which required walking, sitting, standing, bending, lifting throughout the day.
 
N/A This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Major Responsibilities: Coordinates staffing needs under the direction of the Mgr Central Staffing Office 1)Coordinates allocation of staffing to meet the hospital’s staffing needs under the direction of the Mgr Central Staffing Office and in collaboration with Administrative Supervisors. 2)Maintains all aspects of Clinical Resource Unit (“CRU”) nurse, PCIA, Care Companion and Agency nurse scheduling, assignment, including securing shift availability to meet the needs of the units. 3)Works directly with the CRU Associate to obtain shift availability for future shifts and unanticipated last minute shift coverage. Works to recruit CRU staffing to cover absences due to FMLA, vacancy, termination.

4)Assures that all CRU available shifts as well as unit based personnel offering extra shifts outside their home unit are promptly input into AdvocateWorks accurately. 5)Promptly receives and follows through on staffing requests and notifications received in person, by phone or those sent electronically to the Nursing Resource Office (NRO) through the generic NRO email address. The information received is thoroughly documented and accurately processed. Maintains accurate, timely documentation of staffing assignments, changes, call-ins, and other duties as assigned.

Responds promptly to the requests to fill. Assigns the available staff to meet the unit needs. 6)Promptly receives and records all call-ins into AdvocateWorks and immediately works to provide staffing coverage from the CRU under the direction of the Mgr Central Staffing Office or the Administrative Supervisor on the off-shifts and weekend shifts. The Staffing Assistant assures that the Associate’s home unit has been notified.

7)Assists with the maintenance of payroll records for the NRO office, develops and distributes time reports to Managers from AdvocateWorks documenting tardies, call offs, overtime and assignment of their unit personnel. 9)Responsible for all aspects of outside Agency nurse scheduling/staffing/sign-in/ credential verification/evaluation per IDPH, CMS and DNV standards. Orientation and documentation of new Agency personnel. 10)Provides staffing data as requested by Nurse Managers.

Partners with the Emergency Department and Unit Managers to provide Care Companions for appropriate patients. 8)Maintains current credential files for all CRU personnel and outside agency nurses, including but not limited to (as appropriate) up to date Illinois Nursing practice license, CPR, orientation checklists, skills checklists, and evaluation forms. Record daily Agency nurse evaluations. Refers issues related to policy and standards to the Mgr Central Staffing Office and clinical or safety issues are referred to the Director or designee.

Coordinates Care Companion/Staffing Office schedules. 1)Receives Care Companion employee availability. 2)Creates and maintains monthly and daily schedules. 3)Participates in self-scheduling.

4)Responsible for the daily 24 hour coverage in the Staffing Office. 5)Accepts and documents PCIAs (Patient Care Information Associates) availability of extra shifts as Care Companions. Assists MCO-Support with maintenance of scheduling/payroll records for Care Companions, Agency personnel, and ACMC Associates 1)Documents call-ins and tardies for Nursing Resource Office and Care Companions on schedule. 2)Maintains accurate computerized Care Companion Confirmation Sheets.

3)Maintains Agency sign-in sheets. 4)Assists with Report Xpress as designated by Director. 5)Documentation provided to Department Managers regarding cancels, tardies, overtime and assignment of their unit personnel. 6)Enters schedule assignments of Care Companions, PCIAs and Agency personnel to the unit schedule in AdvocateWorks.

Assists with achieving internal and external customer satisfaction 1)Answers telephone and refers calls to appropriate person or department, or takes messages. 2)Greets and directs visitors. 3)Promotes patient safety by reporting of issues through established channels and participating as requested in safety initiatives. Assists with function and maintenance of the Staffing Office.

1)Fax and copier machine troubleshooting. 2)Assists Care Companions and Agency personnel with computer programs. 3)Maintains supplies in the CRU. 4)Responsible for creation and distribution of the daily staffing report, sitter cases report to Director.

5)Other duties as assigned. Education/Experience Required: College degree preferred. High school education or equivalent. One year experience in a nursing staffing office or similar setting.

Experience with scheduling supplemental staff required. Knowledge, Skills & Abilities Required: Strong organizational skills required. Experience with AdvocateWorks preferred. 1 year of Computer experience.

Must indicate enthusiasm for computer operations. Good communication skills. Excellent customer relations skills. Effective conflict resolution skills.

Proficient in computer/keyboard skills. Does not apply. Physical Requirements and Working Conditions: Required to work weekends, off-shifts, and holidays. Ability to flex hours based on department needs.

Ability to cover all 3 shifts for absences and vacations. Clerical office environment High stress due to pressures of meeting staffing needs and deadlines. Required to cross train within the Nursing Office. Demands which required walking, sitting, standing, bending, lifting throughout the day.

N/A This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Advocate Aurora Health

Mission