Health, Dental, & Vision Insurance

Wellness Reimbursement

Life & Disability Insurance

Paid & Volunteer Time Off

Onsite Fitness Center 

Large

At Audible, we innovate and inspire through the power of voice. We're changing the narrative on storytelling. As a leading producer and provider of original spoken-word entertainment and audiobooks, we've redefined the ways people access, discover, and share stories. The stories we tell have the ability to transport and transform everyday moments into meaningful experiences and it's our people who make Audible's service possible. We're listeners, storytellers, and problem-solvers. Our perspectives and experiences power our ideas and come together in our mission to unleash the power of the spoken word.

Entertainment & Media

Audible

Media

You must be a full-time student in Berlin/Brandenburg with English and Hindi proficiency, basic HTML skills, attention to detail, and a passion for knowledge management. Additional languages are a plus.

You will create, update, and localize multimedia support content, maintain FAQs, and conduct quality checks on documentation to enhance customer service and promote continuous improvement.

Customer Relations

Design

Berlin

<div>
 At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us. ABOUT THIS ROLE Based in Berlin, Audible GmbH is looking for a motivated Working Student (Werkstudent) in Knowledge Management for Customer Service. Put aside your experiences or perceptions of customer service! Audible takes Customer Care to a new level. We’re dedicated to creating unforgettable experiences with a focus on exceeding expectations with every contact and an aim in decreasing customer efforts. In this role, you will support the Knowledge Management Team on creating multi-media support content and take responsibility for localization and translation tasks. You will partner with other teams to create engaging and meaningful help content for our Audible customers on our international Help Center platforms as well as for our Customer Care colleagues at the front line. The Knowledge Management team‘s main objective is to implement create and maintain knowledge in a way that makes knowledge easily accessible, entertaining, up to date, and efficient. We thereby enable our Customer Care colleagues, Support Groups, customers, and other designated audiences to make the most of all valuable knowledge resources gathered by us. ABOUT YOU 
 <ul>
 <li>You are a confident multi-lingual communicator and creative mind, who pays attention to details</li>
 <li>You enjoy working in an international environment and you are curious by nature</li>
 <li>You have a strong willingness to learn and develop, and you are open to share your ideas</li>
 </ul> As a Working Student in Knowledge Management for Customer Service, you will... 
 <ul>
 <li>Create, update and localize multi-media support content material for existing and new knowledge bases, features, processes and products</li>
 <li>Maintain content knowledge e.g. standard texts, FAQs and articles, in order to support the high customer service quality results of our external partners</li>
 <li>Perform regular quality checks on our Help Center and internal documentation and bring your own ideas to constantly improve and innovate</li>
 </ul> ABOUT AUDIBLE Audible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home. Basic Qualifications 
 <ul>
 <li>Experience in written and spoken English and HINDI</li>
 <li>You’re still a full-time student, enrolled in either your first state-accredited (staatlich anerkannt) Bachelor or Master in the Berlin/Brandenburg area and have at least 1 year of studies left</li>
 <li>Experience with PowerPoint, Word and basic understanding of HTML</li>
 </ul> Preferred Qualifications 
 <ul>
 <li>Team player who is self-motivated, has a sense of urgency and has the ability to multi-task while maintaining a high level of attention to detail</li>
 <li>Eager and open to learn various knowledge management tools, systems and processes</li>
 <li>Passion for Knowledge Management</li>
 <li>Flexible, proactive and positive personality with a “can-do” attitude</li>
 <li>Tech savviness with a strong curiosity to discover and learn new approaches</li>
 <li>Ability to pay attention to details keeping the focus on the overall picture</li>
 <li>Additional languages are a big plus such as German, Italian, Spanish, French, Portuguese, Japanese</li>
 <li>First experience in a Customer Service or Localization/ Knowledge Management position</li>
 </ul> OUR OFFER 
 <ul>
 <li>Student position for 20h per week</li>
 <li>Compensated with €15.30 per hour</li>
 <li>Contribution on the long-run (ideally 1 to 2 years) as a fully-fledged team member</li>
 <li>Exciting opportunity to participate in the growth of a global digital audiobook provider</li>
 <li>International work environment, flexible working hours</li>
 </ul> Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates. m/w/d
</div>


 At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.  ABOUT THIS ROLE Based in Berlin, Audible GmbH is looking for a motivated Working Student (Werkstudent) in Knowledge Management for Customer Service. Put aside your experiences or perceptions of customer service! Audible takes Customer Care to a new level. We’re dedicated to creating unforgettable experiences with a focus on exceeding expectations with every contact and an aim in decreasing customer efforts.  In this role, you will support the Knowledge Management Team on creating multi-media support content and take responsibility for localization and translation tasks. You will partner with other teams to create engaging and meaningful help content for our Audible customers on our international Help Center platforms as well as for our Customer Care colleagues at the front line. The Knowledge Management team‘s main objective is to implement create and maintain knowledge in a way that makes knowledge easily accessible, entertaining, up to date, and efficient. We thereby enable our Customer Care colleagues, Support Groups, customers, and other designated audiences to make the most of all valuable knowledge resources gathered by us.  ABOUT YOU
 
  You are a confident multi-lingual communicator and creative mind, who pays attention to details
  You enjoy working in an international environment and you are curious by nature
  You have a strong willingness to learn and develop, and you are open to share your ideas
  As a Working Student in Knowledge Management for Customer Service, you will...
 
  Create, update and localize multi-media support content material for existing and new knowledge bases, features, processes and products
  Maintain content knowledge e.g. standard texts, FAQs and articles, in order to support the high customer service quality results of our external partners
  Perform regular quality checks on our Help Center and internal documentation and bring your own ideas to constantly improve and innovate
  ABOUT AUDIBLE Audible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.  Basic Qualifications 
 
  Experience in written and spoken English and HINDI
  You’re still a full-time student, enrolled in either your first state-accredited (staatlich anerkannt) Bachelor or Master in the Berlin/Brandenburg area and have at least 1 year of studies left
  Experience with PowerPoint, Word and basic understanding of HTML
  Preferred Qualifications 
 
  Team player who is self-motivated, has a sense of urgency and has the ability to multi-task while maintaining a high level of attention to detail
  Eager and open to learn various knowledge management tools, systems and processes
  Passion for Knowledge Management
  Flexible, proactive and positive personality with a “can-do” attitude
  Tech savviness with a strong curiosity to discover and learn new approaches
  Ability to pay attention to details keeping the focus on the overall picture
  Additional languages are a big plus such as German, Italian, Spanish, French, Portuguese, Japanese
  First experience in a Customer Service or Localization/ Knowledge Management position
  OUR OFFER
 
  Student position for 20h per week
  Compensated with €15.30 per hour
  Contribution on the long-run (ideally 1 to 2 years) as a fully-fledged team member
  Exciting opportunity to participate in the growth of a global digital audiobook provider
  International work environment, flexible working hours
  Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.  m/w/d


WS Customer Care - Audible

WS Customer Care

You need a relevant degree, 10+ years in media production, English and German fluency, strong project management and editorial skills, and the ability to thrive in fast-paced, international teams.

You will lead original audio projects, oversee localization, manage content licenses, edit programs, improve production processes, and coordinate with teams for marketing and quality.

Creative Arts & Fashion

Media & Journalism

<div>
 At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us. ABOUT THIS ROLE Based in Berlin, Audible is looking for a Producer, Original Content DE. In this position, you will be responsible for the editorial development &amp; creation of Audible Original Podcast and Non-Fiction Audiobook Productions for our German marketplace. You will work with internal and external creatives, such as authors, editors and audio engineers, to create the best possible listening experience and commercial success for the productions. As an integral part of the Originals team, your primary responsibility will be to contribute to the identification of Original content opportunities, franchises, and VIP partners in German with international appeal. You will leverage your knowledge of content trends and ability to translate them into mainstream entertainment in audio formats. Your role will involve working as an editor on original programs, such as story development for audio, script revisions and approvals, localizations, and incorporating customer feedback on previous episodes for audiobooks, audio dramas, or fictional podcasts. Furthermore, you will own and improve the production, piloting, and feedback process for your Originals to assure internal and external quality and development feedback throughout the development process. This includes supervising creative localization efforts while working with flexible teams of local language producers. You will collaborate with other teams to ensure that all licenses and rights are contractually in place with content creators, including authors, agents, publishers, studios, and music licensing entities. Playing a leadership role, you will guide internal and external content providers towards the elevation of our spectrum and belonging initiatives in our content programs, constantly improving the attractiveness of Audible as a content provider for the creative class in Europe. Additionally, you will provide all necessary information and materials to other Audible departments to maintain accurate release plans, content marketing initiatives, and information coordination. As a Sr. Producer, Original Content, you will... 
 <ul>
 <li>Lead Audible Original projects, from ideation to release marketing to serve our German customers</li>
 <li>Bring knowledge of content trends and the ability to translate into mainstream entertainment in audio</li>
 <li>Contribute to the identification of Original content opportunities and content franchises in Germany and supervise all creative localization efforts into German language</li>
 <li>Work with our European Content Acquisition teams to ensure all licenses and rights are contractually in place with content creators (e.g., authors, agents, publishers, studios, music licensing, etc.)</li>
 <li>Work as an editor on original programs (e.g., story development for audio, script revisions and approvals, localizations, inclusion of customer feedback on previous episodes, etc.) – podcasts and audiobooks</li>
 <li>Own and improve the production, piloting &amp; feedback process for your productions to assure internal and external quality and development feedback throughout the development process</li>
 <li>Lead internal &amp; external vendors towards the elevation of our spectrum &amp; belonging initiatives in our content programs and to constantly improve the attractiveness of Audible as content provider for the creative class</li>
 <li>Provide all necessary information and materials to other Audible departments to maintain accurate release plans, content marketing initiatives and information coordination</li>
 </ul> ABOUT AUDIBLE Audible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. Our Hub+Home hybrid workplace model gives employees the flexibility between gathering in a common office space (work from hub) and remote work (work from home). For more information, please visit adbl.co/hybrid. Basic Qualifications 
 <ul>
 <li>Professional Degree (Bachelors’ degree, MBA, M.A., M.S., or another post-graduate degree)</li>
 <li>10+ years of media production experience with a focus on story telling (e.g., podcasting, journalism, spoken word, TV, film, radio or publishing)</li>
 <li>Business fluency in written and spoken English and German</li>
 </ul> Preferred Qualifications 
 <ul>
 <li>Strong project management skills and the ability to manage multiple projects &amp; creatives at different stages in the development process in parallel</li>
 <li>Strong editorial skills (writing, editing and proofreading pitches, loglines, scripts) with focus on spoken word</li>
 <li>Passionate creative with a focus on developing the audio potential of the spoken word, with the ability to execute creative visions into products, guide creatives and also deliver number driven greenlight pitches</li>
 <li>You enjoy working in cross-functional &amp; international teams under aggressive deadlines.</li>
 <li>Ability to operate in a high-energy, high-intensity and rapidly evolving environment</li>
 </ul> Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates. m/w/d
</div>


 At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.  ABOUT THIS ROLE Based in Berlin, Audible is looking for a Producer, Original Content DE. In this position, you will be responsible for the editorial development & creation of Audible Original Podcast and Non-Fiction Audiobook Productions for our German marketplace. You will work with internal and external creatives, such as authors, editors and audio engineers, to create the best possible listening experience and commercial success for the productions.  As an integral part of the Originals team, your primary responsibility will be to contribute to the identification of Original content opportunities, franchises, and VIP partners in German with international appeal. You will leverage your knowledge of content trends and ability to translate them into mainstream entertainment in audio formats. Your role will involve working as an editor on original programs, such as story development for audio, script revisions and approvals, localizations, and incorporating customer feedback on previous episodes for audiobooks, audio dramas, or fictional podcasts.  Furthermore, you will own and improve the production, piloting, and feedback process for your Originals to assure internal and external quality and development feedback throughout the development process. This includes supervising creative localization efforts while working with flexible teams of local language producers. You will collaborate with other teams to ensure that all licenses and rights are contractually in place with content creators, including authors, agents, publishers, studios, and music licensing entities.  Playing a leadership role, you will guide internal and external content providers towards the elevation of our spectrum and belonging initiatives in our content programs, constantly improving the attractiveness of Audible as a content provider for the creative class in Europe. Additionally, you will provide all necessary information and materials to other Audible departments to maintain accurate release plans, content marketing initiatives, and information coordination.  As a Sr. Producer, Original Content, you will...
 
  Lead Audible Original projects, from ideation to release marketing to serve our German customers
  Bring knowledge of content trends and the ability to translate into mainstream entertainment in audio
  Contribute to the identification of Original content opportunities and content franchises in Germany and supervise all creative localization efforts into German language
  Work with our European Content Acquisition teams to ensure all licenses and rights are contractually in place with content creators (e.g., authors, agents, publishers, studios, music licensing, etc.)
  Work as an editor on original programs (e.g., story development for audio, script revisions and approvals, localizations, inclusion of customer feedback on previous episodes, etc.) – podcasts and audiobooks
  Own and improve the production, piloting & feedback process for your productions to assure internal and external quality and development feedback throughout the development process
  Lead internal & external vendors towards the elevation of our spectrum & belonging initiatives in our content programs and to constantly improve the attractiveness of Audible as content provider for the creative class
  Provide all necessary information and materials to other Audible departments to maintain accurate release plans, content marketing initiatives and information coordination
  ABOUT AUDIBLE Audible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. Our Hub+Home hybrid workplace model gives employees the flexibility between gathering in a common office space (work from hub) and remote work (work from home). For more information, please visit adbl.co/hybrid.  Basic Qualifications 
 
  Professional Degree (Bachelors’ degree, MBA, M.A., M.S., or another post-graduate degree)
  10+ years of media production experience with a focus on story telling (e.g., podcasting, journalism, spoken word, TV, film, radio or publishing)
  Business fluency in written and spoken English and German
  Preferred Qualifications 
 
  Strong project management skills and the ability to manage multiple projects & creatives at different stages in the development process in parallel
  Strong editorial skills (writing, editing and proofreading pitches, loglines, scripts) with focus on spoken word
  Passionate creative with a focus on developing the audio potential of the spoken word, with the ability to execute creative visions into products, guide creatives and also deliver number driven greenlight pitches
  You enjoy working in cross-functional & international teams under aggressive deadlines.
  Ability to operate in a high-energy, high-intensity and rapidly evolving environment
  Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.  m/w/d


Sr. Producer, Original Content Non-fiction DE - Audible

Sr. Producer, Original Content Non-fiction DE

You need a relevant degree, 10+ years in media production, fluent in English and German, strong project management skills, and a passion for audio storytelling in a fast-paced environment.

You will lead German Audible Original projects, oversee content development, manage creative localization, ensure licensing compliance, and enhance marketing initiatives for Audible Originals.

<div>
 At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us. ABOUT THIS ROLE The Sr. Producer, Original Content Fiction will be responsible for the editorial development &amp; creation of Audible Original Productions for our German audiences. This role will work with internal and external creatives, such as authors, editors and audio engineers, to create the best possible listening experience and commercial success for the multi-lingual productions the producer is responsible for. As a Sr. Producer, Original Content - German, you will... 
 <ul>
 <li>Lead German Audible Original projects, from ideation to release marketing to serve our customers</li>
 <li>Contribute to the identification of Original content opportunities, franchises and VIP partners in German with an international appeal</li>
 <li>Contribute your knowledge of content trends and ability to translate into mainstream entertainment in audio</li>
 <li>Work as an editor on original programs (e.g. story development for audio, script revisions and approvals, localizations, inclusion of customer feedback on previous episodes, etc.) – audiobooks, audio drama or fictional podcasts</li>
 <li>Own and improve the production, piloting &amp; feedback process for your Originals to assure internal and external quality and development feedback throughout the development process</li>
 <li>Supervise creative localization efforts working with flexible teams of local language producers</li>
 <li>Collaborate with other teams to ensure all licenses and rights are contractually in place with content creators (e.g. authors, agents, publishers, studios, music licensing, etc.)</li>
 <li>Lead internal &amp; external content providers towards the elevation of our spectrum &amp; belonging initiatives in our content programs and to constantly improve the attractiveness of Audible as content provider for the creative class in Europe</li>
 <li>Provide all necessary information and materials to other Audible departments to maintain accurate release plans, content marketing initiatives and information coordination</li>
 </ul> ABOUT AUDIBLE Audible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. Our Hub+Home hybrid workplace model gives employees the flexibility between gathering in a common office space (work from hub) and remote work (work from home). For more information, please visit adbl.co/hybrid. Basic Qualifications 
 <ul>
 <li>Professional Degree (Bachelors’ degree, MBA, M.A., M.S., or another post-graduate degree)</li>
 <li>10+ years of media production experience with a focus on story telling (e.g. publishing, gaming, tv, or film)</li>
 <li>Business fluency in written and verbal English and German</li>
 </ul> Preferred Qualifications 
 <ul>
 <li>Strong project management skills and the ability to manage multiple projects &amp; creatives at different stages in the development process in parallel</li>
 <li>Passionate creative with a focus on developing the audio potential of the spoken word, with the ability to execute creative visions into products, guide creatives and also deliver number driven greenlight pitches</li>
 <li>Enjoys working in cross-functional &amp; international teams under aggressive deadlines</li>
 <li>Ability to operate in a high-energy, high-intensity and rapidly evolving environment</li>
 </ul> Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates. m/w/d
</div>


 At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.  ABOUT THIS ROLE The Sr. Producer, Original Content Fiction will be responsible for the editorial development & creation of Audible Original Productions for our German audiences. This role will work with internal and external creatives, such as authors, editors and audio engineers, to create the best possible listening experience and commercial success for the multi-lingual productions the producer is responsible for.  As a Sr. Producer, Original Content - German, you will...
 
  Lead German Audible Original projects, from ideation to release marketing to serve our customers
  Contribute to the identification of Original content opportunities, franchises and VIP partners in German with an international appeal
  Contribute your knowledge of content trends and ability to translate into mainstream entertainment in audio
  Work as an editor on original programs (e.g. story development for audio, script revisions and approvals, localizations, inclusion of customer feedback on previous episodes, etc.) – audiobooks, audio drama or fictional podcasts
  Own and improve the production, piloting & feedback process for your Originals to assure internal and external quality and development feedback throughout the development process
  Supervise creative localization efforts working with flexible teams of local language producers
  Collaborate with other teams to ensure all licenses and rights are contractually in place with content creators (e.g. authors, agents, publishers, studios, music licensing, etc.)
  Lead internal & external content providers towards the elevation of our spectrum & belonging initiatives in our content programs and to constantly improve the attractiveness of Audible as content provider for the creative class in Europe
  Provide all necessary information and materials to other Audible departments to maintain accurate release plans, content marketing initiatives and information coordination
  ABOUT AUDIBLE Audible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. Our Hub+Home hybrid workplace model gives employees the flexibility between gathering in a common office space (work from hub) and remote work (work from home). For more information, please visit adbl.co/hybrid.  Basic Qualifications 
 
  Professional Degree (Bachelors’ degree, MBA, M.A., M.S., or another post-graduate degree)
  10+ years of media production experience with a focus on story telling (e.g. publishing, gaming, tv, or film)
  Business fluency in written and verbal English and German
  Preferred Qualifications 
 
  Strong project management skills and the ability to manage multiple projects & creatives at different stages in the development process in parallel
  Passionate creative with a focus on developing the audio potential of the spoken word, with the ability to execute creative visions into products, guide creatives and also deliver number driven greenlight pitches
  Enjoys working in cross-functional & international teams under aggressive deadlines
  Ability to operate in a high-energy, high-intensity and rapidly evolving environment
  Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.  m/w/d


Sr. Producer, Audible Original - German - Audible

Sr. Producer, Audible Original - German

You must be a full-time student with at least a year left, fluent in English and one other language, experienced in Office and CMS, organized, detail-oriented, and interested in literature.

You will support content coordination by managing title deliveries, ensuring quality, tracking products, and addressing issues with partners for German, French, Spanish, or Italian titles.

<div>
 At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.
 
 ABOUT THIS ROLE
 Based in Berlin, Audible GmbH is looking for an enthusiastic Working Student (Werkstudent) – Catalog Operations EU to support us with keeping our catalog metadata clean. 
 
 In this position, you will be part of the EU Catalog Operations team and gain valuable insights into content ingestion and catalog management for Audible content on various platforms, including Amazon and iTunes. You will predominantly support the Metadata department of the Catalog Operations team and work on ensuring completeness, accuracy, and suitability of all metadata in our ingestion workflow. Through quality assurance and catalog maintenance, you assist your globally operating team in delivering highly valuable products to customers. You will feel comfortable in this role if you enjoy working with numerous partners in a fast-paced environment, take pride in delivering accurate results, and have a passion for technology and media, specifically spoken word audio.
 
 As a Working Student, Catalog Operations EU, you will...
 
 <ul>
 <li>Support Content Coordination with all day-to-day tasks, such as review and assignment of title deliveries from internal and external partners, ingestion of titles into CMS (Content Management System), preparation of titles for downstream-teams to work on, with primary focus on German, French, Spanish or Italian-language products</li>
 <li>Communicate issues (e. g. erroneous [not up-to-spec] metadata, audio or image files, QC inquiries etc.) back to partners and re-ingest corrections</li>
 <li>Maintain title tracking with due diligence</li>
 <li>Regularly check upcoming products pipeline</li>
 </ul>
 ABOUT AUDIBLE
 Audible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. Our Hub+Home hybrid workplace model gives employees the flexibility between gathering in a common office space (work from hub) and remote work (work from home). For more information, please visit adbl.co/hybrid
 
 Basic Qualifications
 
 
 <ul>
 <li>You’re still a full-time student, enrolled in either your first state-accredited (staatlich anerkannt) Bachelor or Master in the Berlin/Brandenburg area and have at least 1 year of studies left</li>
 <li>Excellent command of written and spoken English and at least one of the following languages: German, French, Italian or Spanish</li>
 <li>Experience with Microsoft Office (Excel, Word, Outlook)</li>
 </ul>
 Preferred Qualifications
 
 
 <ul>
 <li>Highly organized and demonstrated focused attention to detail</li>
 <li>High commitment to quality and ability to work independently</li>
 <li>Experience with Content Management System (CMS)</li>
 <li>Demonstrated multi-tasking and problem-solving skills in a fast-paced, time-sensitive environment</li>
 <li>Interest in books/literature and/or spoken word content</li>
 </ul>
 OUR OFFER
 
 <ul>
 <li>Student position for 20h per week</li>
 <li>Compensated with €15.87 per hour</li>
 <li>Contribution on the long-run (ideally 1 to 2 years) as a fully-fledged team member</li>
 <li>Exciting opportunity to participate in the growth of a global digital audiobook provider</li>
 <li>International work environment, flexible working hours</li>
 </ul>
 Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
 
 m/w/d
</div>


 At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.
  
  ABOUT THIS ROLE
  Based in Berlin, Audible GmbH is looking for an enthusiastic Working Student (Werkstudent) – Catalog Operations EU to support us with keeping our catalog metadata clean. 
  
  In this position, you will be part of the EU Catalog Operations team and gain valuable insights into content ingestion and catalog management for Audible content on various platforms, including Amazon and iTunes. You will predominantly support the Metadata department of the Catalog Operations team and work on ensuring completeness, accuracy, and suitability of all metadata in our ingestion workflow. Through quality assurance and catalog maintenance, you assist your globally operating team in delivering highly valuable products to customers. You will feel comfortable in this role if you enjoy working with numerous partners in a fast-paced environment, take pride in delivering accurate results, and have a passion for technology and media, specifically spoken word audio.
  
  As a Working Student, Catalog Operations EU, you will...
  
 
  Support Content Coordination with all day-to-day tasks, such as review and assignment of title deliveries from internal and external partners, ingestion of titles into CMS (Content Management System), preparation of titles for downstream-teams to work on, with primary focus on German, French, Spanish or Italian-language products
  Communicate issues (e. g. erroneous [not up-to-spec] metadata, audio or image files, QC inquiries etc.) back to partners and re-ingest corrections
  Maintain title tracking with due diligence
  Regularly check upcoming products pipeline
 
  ABOUT AUDIBLE
  Audible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. Our Hub+Home hybrid workplace model gives employees the flexibility between gathering in a common office space (work from hub) and remote work (work from home). For more information, please visit adbl.co/hybrid
  
  Basic Qualifications
  
  
 
  You’re still a full-time student, enrolled in either your first state-accredited (staatlich anerkannt) Bachelor or Master in the Berlin/Brandenburg area and have at least 1 year of studies left
  Excellent command of written and spoken English and at least one of the following languages: German, French, Italian or Spanish
  Experience with Microsoft Office (Excel, Word, Outlook)
 
  Preferred Qualifications
  
  
 
  Highly organized and demonstrated focused attention to detail
  High commitment to quality and ability to work independently
  Experience with Content Management System (CMS)
  Demonstrated multi-tasking and problem-solving skills in a fast-paced, time-sensitive environment
  Interest in books/literature and/or spoken word content
 
  OUR OFFER
  
 
  Student position for 20h per week
  Compensated with €15.87 per hour
  Contribution on the long-run (ideally 1 to 2 years) as a fully-fledged team member
  Exciting opportunity to participate in the growth of a global digital audiobook provider
  International work environment, flexible working hours
 
  Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
  
  m/w/d


Working Student, Catalog Operations EU - Audible

Working Student, Catalog Operations EU

You must be a full-time student in Berlin/Brandenburg with strong English and Hindi, customer service experience, tech-savvy, detail-oriented, and eager to learn knowledge management tools.

You will create and update multimedia content for knowledge bases, maintain FAQs, conduct quality checks on Help Center materials, and innovate to enhance customer service support.

<div>
 At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.
 
 ABOUT THIS ROLE
 Based in Berlin, Audible GmbH is looking for a motivated Working Student (Werkstudent) in Knowledge Management for Customer Service. Put aside your experiences or perceptions of customer service! Audible takes Customer Care to a new level. We’re dedicated to creating unforgettable experiences with a focus on exceeding expectations with every contact and an aim in decreasing customer efforts.
 
 In this role, you will support the Knowledge Management Team on creating multi-media support content and take responsibility for localization and translation tasks. You will partner with other teams to create engaging and meaningful help content for our Audible customers on our international Help Center platforms as well as for our Customer Care colleagues at the front line. The Knowledge Management team‘s main objective is to implement create and maintain knowledge in a way that makes knowledge easily accessible, entertaining, up to date, and efficient. We thereby enable our Customer Care colleagues, Support Groups, customers, and other designated audiences to make the most of all valuable knowledge resources gathered by us.
 
 ABOUT YOU
 
 <ul>
 <li>You are a confident multi-lingual communicator and creative mind, who pays attention to details</li>
 <li>You enjoy working in an international environment and you are curious by nature</li>
 <li>You have a strong willingness to learn and develop, and you are open to share your ideas</li>
 </ul>
 As a Working Student in Knowledge Management for Customer Service, you will...
 
 <ul>
 <li>Create, update and localize multi-media support content material for existing and new knowledge bases, features, processes and products</li>
 <li>Maintain content knowledge e.g. standard texts, FAQ´s and articles, in order to support the high customer service quality results of our external partners</li>
 <li>Perform regular quality checks on our Help Center and internal documentation and bring your own ideas to constantly improve and innovate</li>
 </ul>
 ABOUT AUDIBLE
 Audible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. Our Hub+Home hybrid workplace model gives employees the flexibility between gathering in a common office space (work from hub) and remote work (work from home). For more information, please visit adbl.co/hybrid
 
 Basic Qualifications
 
 
 <ul>
 <li>You’re still a full-time student, enrolled in either your first state-accredited (staatlich anerkannt) Bachelor or Master in the Berlin/Brandenburg area and have at least 1 year of studies left</li>
 <li>Excellent command of written and spoken English and Hindi</li>
 <li>Experience in the fields of Customer Service or Localization/ Knowledge Management</li>
 <li>Experience with PowerPoint, Word and basic understanding of HTML</li>
 </ul>
 Preferred Qualifications
 
 
 <ul>
 <li>Team player who is self-motivated, has a sense of urgency and has the ability to multi-task while maintaining a high level of attention to detail</li>
 <li>Eager and open to learn various knowledge management tools, systems and processes</li>
 <li>Passion for Knowledge Management</li>
 <li>Flexible, proactive and positive personality with a “can-do” attitude</li>
 <li>Tech savviness with a strong curiosity to discover and learn new approaches</li>
 <li>Ability to pay attention to details keeping the focus on the overall picture</li>
 <li>Additional languages are a big plus such as German, Italian, Spanish, French, Portuguese, Japanese</li>
 <li>First experience in a Customer Service or Localization/ Knowledge Management position</li>
 </ul>
 OUR OFFER
 
 <ul>
 <li>Student position for 20h per week</li>
 <li>Compensated with €15.87 per hour</li>
 <li>Contribution on the long-run (ideally 1 to 2 years) as a fully-fledged team member</li>
 <li>Exciting opportunity to participate in the growth of a global digital audiobook provider</li>
 <li>International work environment, flexible working hours</li>
 </ul>
 Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
 
 m/w/d
</div>


 At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.
  
  ABOUT THIS ROLE
  Based in Berlin, Audible GmbH is looking for a motivated Working Student (Werkstudent) in Knowledge Management for Customer Service. Put aside your experiences or perceptions of customer service! Audible takes Customer Care to a new level. We’re dedicated to creating unforgettable experiences with a focus on exceeding expectations with every contact and an aim in decreasing customer efforts.
  
  In this role, you will support the Knowledge Management Team on creating multi-media support content and take responsibility for localization and translation tasks. You will partner with other teams to create engaging and meaningful help content for our Audible customers on our international Help Center platforms as well as for our Customer Care colleagues at the front line. The Knowledge Management team‘s main objective is to implement create and maintain knowledge in a way that makes knowledge easily accessible, entertaining, up to date, and efficient. We thereby enable our Customer Care colleagues, Support Groups, customers, and other designated audiences to make the most of all valuable knowledge resources gathered by us.
  
  ABOUT YOU
  
 
  You are a confident multi-lingual communicator and creative mind, who pays attention to details
  You enjoy working in an international environment and you are curious by nature
  You have a strong willingness to learn and develop, and you are open to share your ideas
 
  As a Working Student in Knowledge Management for Customer Service, you will...
  
 
  Create, update and localize multi-media support content material for existing and new knowledge bases, features, processes and products
  Maintain content knowledge e.g. standard texts, FAQ´s and articles, in order to support the high customer service quality results of our external partners
  Perform regular quality checks on our Help Center and internal documentation and bring your own ideas to constantly improve and innovate
 
  ABOUT AUDIBLE
  Audible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. Our Hub+Home hybrid workplace model gives employees the flexibility between gathering in a common office space (work from hub) and remote work (work from home). For more information, please visit adbl.co/hybrid
  
  Basic Qualifications
  
  
 
  You’re still a full-time student, enrolled in either your first state-accredited (staatlich anerkannt) Bachelor or Master in the Berlin/Brandenburg area and have at least 1 year of studies left
  Excellent command of written and spoken English and Hindi
  Experience in the fields of Customer Service or Localization/ Knowledge Management
  Experience with PowerPoint, Word and basic understanding of HTML
 
  Preferred Qualifications
  
  
 
  Team player who is self-motivated, has a sense of urgency and has the ability to multi-task while maintaining a high level of attention to detail
  Eager and open to learn various knowledge management tools, systems and processes
  Passion for Knowledge Management
  Flexible, proactive and positive personality with a “can-do” attitude
  Tech savviness with a strong curiosity to discover and learn new approaches
  Ability to pay attention to details keeping the focus on the overall picture
  Additional languages are a big plus such as German, Italian, Spanish, French, Portuguese, Japanese
  First experience in a Customer Service or Localization/ Knowledge Management position
 
  OUR OFFER
  
 
  Student position for 20h per week
  Compensated with €15.87 per hour
  Contribution on the long-run (ideally 1 to 2 years) as a fully-fledged team member
  Exciting opportunity to participate in the growth of a global digital audiobook provider
  International work environment, flexible working hours
 
  Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
  
  m/w/d
