Large

We are the UK’s leading home improvement and garden living retailer with over 300 stores throughout the UK and Ireland, offering great prices, with over 100,000 products available to order at diy.com for home delivery or click and collect.

We launched the UK’s first home improvement marketplace in March 2022, adding additional choice for consumers. The marketplace offers a unique, integrated experience with in-store returns for many products and Click + Collect options being explored. 
Our team of more than 26,000 colleagues of all ages are respected nationwide for providing great home improvement help to customers. They’re the beating heart of B&Q and their iconic orange aprons are worn with pride. 
   
Every year, more than 20 million people improve their homes and make life better with B&Q, and every year the company achieves ever-higher standards for sustainable sourcing and supports our local communities, including funding B&Q Foundation grants and Shelter’s DIY Skills Advisors

Retail & Consumer Goods

You should possess strong customer service skills, a proactive approach, and the ability to manage stock flow efficiently in a retail environment. Teamwork and communication skills are essential.

You will assist customers, manage stockflow, resolve inquiries, maintain product displays, and ensure an efficient shopping experience while supporting team goals and operations.

Hospitality & Retail

Dublin

About the roleCustomer Advisor - Stock FlowFull time - 36.75 hours per week Permanent ContractShifts available Monday - Sunday, 7.00am - 10.00pmNotional hourly rate €14.40 per hourB&amp;Q TallaghtWe believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Stock Flow Customer Advisor and you’ll be a big part of this.Key responsibilitiesJoin our team, and you’ll think differently about how we inspire people to create a home they love. You’ll make sure the store is stocked with the things our customers need, as well as products that will spark new possibilities. Efficiency and safety will be vital of course, especially if you gain your forklift license with us. You’ll get to create too – exploring new solutions and making decisions that will help grow our business, together.Required skills &amp; experienceA great communicator who can think clearly and make sound plans no matter how busy things get, you’ll feel right at home with us. You’re an organised and analytical thinker, and you know how to keep things simple. You also know how to work as a team – supporting your fellow colleagues and working through what you need to do, together. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings, and bank holidays.What's in it for me?As part of a great team, you’ll be valued for who you are.We’re committed to making B&amp;Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, 7 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.#LI-Onsite

About the roleCustomer Advisor - Stock FlowFull time - 36.75 hours per week Permanent ContractShifts available Monday - Sunday, 7.00am - 10.00pmNotional hourly rate €14.40 per hourB&Q TallaghtWe believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Stock Flow Customer Advisor and you’ll be a big part of this.Key responsibilitiesJoin our team, and you’ll think differently about how we inspire people to create a home they love. You’ll make sure the store is stocked with the things our customers need, as well as products that will spark new possibilities. Efficiency and safety will be vital of course, especially if you gain your forklift license with us. You’ll get to create too – exploring new solutions and making decisions that will help grow our business, together.Required skills & experienceA great communicator who can think clearly and make sound plans no matter how busy things get, you’ll feel right at home with us. You’re an organised and analytical thinker, and you know how to keep things simple. You also know how to work as a team – supporting your fellow colleagues and working through what you need to do, together. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings, and bank holidays.What's in it for me?As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, 7 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.#LI-Onsite

Customer Advisor - Stockflow - ROI - B&Q

<div>
 About the role
 Customer Advisor - Stock Flow
 Full time - 36.75 hours per week 
 Permanent Contract
 Shifts available Monday - Sunday, 7.00am - 10.00pm
 Notional hourly rate €14.40 per hour
 B&amp;Q Tallaght
 We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Stock Flow Customer Advisor and you’ll be a big part of this.
 Key responsibilities
 Join our team, and you’ll think differently about how we inspire people to create a home they love. You’ll make sure the store is stocked with the things our customers need, as well as products that will spark new possibilities. Efficiency and safety will be vital of course, especially if you gain your forklift license with us. You’ll get to create too – exploring new solutions and making decisions that will help grow our business, together.
 Required skills &amp; experience
 A great communicator who can think clearly and make sound plans no matter how busy things get, you’ll feel right at home with us. You’re an organised and analytical thinker, and you know how to keep things simple. You also know how to work as a team – supporting your fellow colleagues and working through what you need to do, together. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings, and bank holidays.
 What's in it for me?
 As part of a great team, you’ll be valued for who you are.We’re committed to making B&amp;Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
 We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, 7 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
 So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
 #LI-Onsite
</div>

Customer Advisor - Stockflow - ROI

You must have excellent customer service skills, product knowledge, and the ability to engage with customers effectively to provide tailored advice and solutions in a retail environment.

You will assist customers, offer product knowledge, manage showroom displays, process transactions, and ensure a positive shopping experience while meeting sales targets.

<div>
 About the role
 Showroom Advisor
 Full time - 36.75 hours per week 
 3 Month Fixed Term Contract 
 Shifts available Monday - Sunday, 7.00am - 10.00pm 
 UK Notional hourly rate £13.28 per hour (Plus a £0.81 per hour, store specific location allowance)
 B&amp;Q Farnborough
 We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools, and confidence they need to create a home they’ll love. Join us as a Showroom Advisor and you’ll help some of their boldest kitchen and bathroom ideas take shape. 
 Key responsibilities
 Sales matter in this role, but your real focus will be the customer. You’ll ask questions and explore possibilities to recommend the right finance, products, and installation options. You’ll use software to produce inspirational designs that will bring customer projects to life. Coordinating multiple projects &amp; supporting customers virtually and face to face, you’ll take our customers on a journey from inspirational ideas through to delivery, helping to make their dreams a reality. 
 Required skills &amp; experience
 You’re great at using technology but more importantly you’ll have brilliant communication and relationship building skills as you’ll work closely with colleagues &amp; installers to ensure we deliver the best service on every project. You’re motivated by targets, and are confident in converting your designs into sales. You work well as part of a team and you’re a good problem-solver too, with a keen eye for design. And you’re flexible enough to work on a rota that includes weekends, evenings, and bank holidays. 
 What's in it for me?
 As part of a great team, you’ll be valued for who you are.We’re committed to making B&amp;Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
 We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
 So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
 #LI-Onsite
</div>


 About the role
  Showroom Advisor
  Full time - 36.75 hours per week 
 3 Month Fixed Term Contract 
 Shifts available Monday - Sunday, 7.00am - 10.00pm 
 UK Notional hourly rate £13.28 per hour (Plus a £0.81 per hour, store specific location allowance)
  B&Q Farnborough
  We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools, and confidence they need to create a home they’ll love. Join us as a Showroom Advisor and you’ll help some of their boldest kitchen and bathroom ideas take shape. 
 Key responsibilities
  Sales matter in this role, but your real focus will be the customer. You’ll ask questions and explore possibilities to recommend the right finance, products, and installation options. You’ll use software to produce inspirational designs that will bring customer projects to life. Coordinating multiple projects & supporting customers virtually and face to face, you’ll take our customers on a journey from inspirational ideas through to delivery, helping to make their dreams a reality. 
 Required skills & experience
  You’re great at using technology but more importantly you’ll have brilliant communication and relationship building skills as you’ll work closely with colleagues & installers to ensure we deliver the best service on every project. You’re motivated by targets, and are confident in converting your designs into sales. You work well as part of a team and you’re a good problem-solver too, with a keen eye for design. And you’re flexible enough to work on a rota that includes weekends, evenings, and bank holidays. 
 What's in it for me?
  As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
  We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
  So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
  #LI-Onsite


Showroom Advisor - B&Q

Showroom Advisor

You need a manual UK driving licence (Category B) held for 1+ years, strong communication skills, and flexibility for varied shifts, including weekends. Previous delivery experience is a plus.

You will deliver multi-drop orders in 3.5 ton vans, assist customers on the shop floor using new technology, handle heavy lifting, and ensure efficiency and safety while representing the brand.

Bristol

About the roleStore Delivery DriverFull time - 36.75 hours per weekPermanent ContractShifts available Monday - Sunday, 7.00am - 10.00pmUK Notional hourly rate £13.01 per hour* (Exclusive of an £0.54 per hour, store specific location allowance)B&amp;Q HartcliffeWe believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Store Delivery Driver and you’ll be part of delivering exceptional customer service &amp; ensuring our customers receive their deliveries in excellent condition and on time - every time.Key responsibilitiesWe have over 300 B&amp;Q Stores, our Digital Hub Stores are the largest in the estate and deliver locally to our customers’ homes. Deliveries in our 3.5 ton vans range from a tin of paint to 30 packs of flooring, so you'll be comfortable with some heavy lifting &amp; play an important part in helping our customers create a home they’ll love. When you’re not delivering multi-drop orders to customers’ homes, you will be based on our shopfloor where you will use new technology to fulfil customer orders and support your colleagues where needed. Efficiency and safety will be vital of course, but importantly, you’ll represent our B&amp;Q brand, putting customers first, everywhere you go.Required skills &amp; experienceA great communicator who can think clearly and make sound plans no matter how busy things get, you’ll feel right at home with us. You’re an organised and analytical thinker, and you know how to keep things simple. We’ll supply the 3.5 ton van, training and all the kit you’ll need to do the job. You’ll need a manual UK driving licence (Category B/B1 which covers you to drive up to 3.5T vehicles), that you’ve held for at least a year with no more than 6 points. Previous experience as a multi-drop delivery driver is useful, but not essential. You’re flexible enough to work on a rota that includes weekends, evenings and bank holidays.To keep everybody safe and reassure our customers, if you're successful in this role, we carry out checks through Experian with the DVLA to verify the information you've given us. As well as this, we also do a DBS check (Disclosure and Barring Service). Any discrepancies will be discussed directly with you.What's in it for me?As part of a great team, you’ll be valued for who you are. We’re committed to making B&amp;Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.#LI-Onsite

About the roleStore Delivery DriverFull time - 36.75 hours per weekPermanent ContractShifts available Monday - Sunday, 7.00am - 10.00pmUK Notional hourly rate £13.01 per hour* (Exclusive of an £0.54 per hour, store specific location allowance)B&Q HartcliffeWe believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Store Delivery Driver and you’ll be part of delivering exceptional customer service & ensuring our customers receive their deliveries in excellent condition and on time - every time.Key responsibilitiesWe have over 300 B&Q Stores, our Digital Hub Stores are the largest in the estate and deliver locally to our customers’ homes. Deliveries in our 3.5 ton vans range from a tin of paint to 30 packs of flooring, so you'll be comfortable with some heavy lifting & play an important part in helping our customers create a home they’ll love. When you’re not delivering multi-drop orders to customers’ homes, you will be based on our shopfloor where you will use new technology to fulfil customer orders and support your colleagues where needed. Efficiency and safety will be vital of course, but importantly, you’ll represent our B&Q brand, putting customers first, everywhere you go.Required skills & experienceA great communicator who can think clearly and make sound plans no matter how busy things get, you’ll feel right at home with us. You’re an organised and analytical thinker, and you know how to keep things simple. We’ll supply the 3.5 ton van, training and all the kit you’ll need to do the job. You’ll need a manual UK driving licence (Category B/B1 which covers you to drive up to 3.5T vehicles), that you’ve held for at least a year with no more than 6 points. Previous experience as a multi-drop delivery driver is useful, but not essential. You’re flexible enough to work on a rota that includes weekends, evenings and bank holidays.To keep everybody safe and reassure our customers, if you're successful in this role, we carry out checks through Experian with the DVLA to verify the information you've given us. As well as this, we also do a DBS check (Disclosure and Barring Service). Any discrepancies will be discussed directly with you.What's in it for me?As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.#LI-Onsite

Store Delivery Driver - B&Q

<div>
 About the role
 Store Delivery Driver
 Full time - 36.75 hours per week
 Permanent Contract
 Shifts available Monday - Sunday, 7.00am - 10.00pm
 UK Notional hourly rate £13.01 per hour* (Exclusive of an £0.54 per hour, store specific location allowance)
 B&amp;Q Hartcliffe
 We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Store Delivery Driver and you’ll be part of delivering exceptional customer service &amp; ensuring our customers receive their deliveries in excellent condition and on time - every time.
 Key responsibilities
 We have over 300 B&amp;Q Stores, our Digital Hub Stores are the largest in the estate and deliver locally to our customers’ homes. Deliveries in our 3.5 ton vans range from a tin of paint to 30 packs of flooring, so you'll be comfortable with some heavy lifting &amp; play an important part in helping our customers create a home they’ll love. When you’re not delivering multi-drop orders to customers’ homes, you will be based on our shopfloor where you will use new technology to fulfil customer orders and support your colleagues where needed. Efficiency and safety will be vital of course, but importantly, you’ll represent our B&amp;Q brand, putting customers first, everywhere you go. 
 Required skills &amp; experience
 A great communicator who can think clearly and make sound plans no matter how busy things get, you’ll feel right at home with us. You’re an organised and analytical thinker, and you know how to keep things simple. We’ll supply the 3.5 ton van, training and all the kit you’ll need to do the job. You’ll need a manual UK driving licence (Category B/B1 which covers you to drive up to 3.5T vehicles), that you’ve held for at least a year with no more than 6 points. Previous experience as a multi-drop delivery driver is useful, but not essential. You’re flexible enough to work on a rota that includes weekends, evenings and bank holidays.
 To keep everybody safe and reassure our customers, if you're successful in this role, we carry out checks through Experian with the DVLA to verify the information you've given us. As well as this, we also do a DBS check (Disclosure and Barring Service). Any discrepancies will be discussed directly with you.
 What's in it for me?
 As part of a great team, you’ll be valued for who you are.We’re committed to making B&amp;Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
 We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
 So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
 #LI-Onsite
</div>

Store Delivery Driver

You excel in tech and communication, build strong relationships, meet targets, convert designs to sales, collaborate well, problem-solve, and are available for varied shifts including weekends and holidays.

You will focus on customer needs, recommend finance and products, produce design software layouts, and support projects both virtually and face-to-face to turn customers' ideas into reality.

Nottingham

About the roleShowroom AdvisorPart time - 19 hours per week Permanent ContractShifts available Monday - Sunday, 7.00am - 9.00pm UK Notional hourly rate £13.28 per hour B&amp;Q NottinghamWe believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools, and confidence they need to create a home they’ll love. Join us as a Showroom Advisor and you’ll help some of their boldest kitchen and bathroom ideas take shape.Key responsibilitiesSales matter in this role, but your real focus will be the customer. You’ll ask questions and explore possibilities to recommend the right finance, products, and installation options. You’ll use software to produce inspirational designs that will bring customer projects to life. Coordinating multiple projects &amp; supporting customers virtually and face to face, you’ll take our customers on a journey from inspirational ideas through to delivery, helping to make their dreams a reality.Required skills &amp; experienceYou’re great at using technology but more importantly you’ll have brilliant communication and relationship building skills as you’ll work closely with colleagues &amp; installers to ensure we deliver the best service on every project. You’re motivated by targets, and are confident in converting your designs into sales. You work well as part of a team and you’re a good problem-solver too, with a keen eye for design. And you’re flexible enough to work on a rota that includes weekends, evenings, and bank holidays.

About the roleShowroom AdvisorPart time - 19 hours per week Permanent ContractShifts available Monday - Sunday, 7.00am - 9.00pm UK Notional hourly rate £13.28 per hour B&Q NottinghamWe believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools, and confidence they need to create a home they’ll love. Join us as a Showroom Advisor and you’ll help some of their boldest kitchen and bathroom ideas take shape.Key responsibilitiesSales matter in this role, but your real focus will be the customer. You’ll ask questions and explore possibilities to recommend the right finance, products, and installation options. You’ll use software to produce inspirational designs that will bring customer projects to life. Coordinating multiple projects & supporting customers virtually and face to face, you’ll take our customers on a journey from inspirational ideas through to delivery, helping to make their dreams a reality.Required skills & experienceYou’re great at using technology but more importantly you’ll have brilliant communication and relationship building skills as you’ll work closely with colleagues & installers to ensure we deliver the best service on every project. You’re motivated by targets, and are confident in converting your designs into sales. You work well as part of a team and you’re a good problem-solver too, with a keen eye for design. And you’re flexible enough to work on a rota that includes weekends, evenings, and bank holidays.

<div>
 About the role
 Showroom Advisor
 Part time - 19 hours per week 
 Permanent Contract
 Shifts available Monday - Sunday, 7.00am - 9.00pm 
 UK Notional hourly rate £13.28 per hour
 B&amp;Q Nottingham
 We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools, and confidence they need to create a home they’ll love. Join us as a Showroom Advisor and you’ll help some of their boldest kitchen and bathroom ideas take shape. 
 Key responsibilities
 Sales matter in this role, but your real focus will be the customer. You’ll ask questions and explore possibilities to recommend the right finance, products, and installation options. You’ll use software to produce inspirational designs that will bring customer projects to life. Coordinating multiple projects &amp; supporting customers virtually and face to face, you’ll take our customers on a journey from inspirational ideas through to delivery, helping to make their dreams a reality. 
 Required skills &amp; experience
 You’re great at using technology but more importantly you’ll have brilliant communication and relationship building skills as you’ll work closely with colleagues &amp; installers to ensure we deliver the best service on every project. You’re motivated by targets, and are confident in converting your designs into sales. You work well as part of a team and you’re a good problem-solver too, with a keen eye for design. And you’re flexible enough to work on a rota that includes weekends, evenings, and bank holidays. 
 What's in it for me?
 As part of a great team, you’ll be valued for who you are.We’re committed to making B&amp;Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
 We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
 So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
 #LI-Onsite
</div>

You should be a strong communicator and team player, capable of building customer relationships and identifying business opportunities. Flexibility for varied shifts and a willingness to learn are essential.

You’ll engage with trade members daily, building relationships to understand their needs and recommending suitable products and services.

Customer Relations

Plymouth

About the roleCustomer Advisor - TradePointPart time - 18.75 hours per week Permanent Contract Shifts available Monday - Sunday, 7.00am - 10.00pm UK Notional hourly rate £12.21 per hour B&amp;Q PlymouthWe believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a TradePoint Customer Advisor and you’ll help deliver a great experience for our TradePoint members by engaging, listening &amp; selling the right products &amp; services.Key responsibilitiesThe heart of the Tradepoint counter, you’ll deal with all kinds of trade members every day. You’ll take ownership of your TradePoint members &amp; get to know them &amp; their business through great conversations meaning you’re in the best position to recommend the right products and services for them.Required skills &amp; experienceA great communicator and team worker with the ability to get on with all kinds of colleagues and customers. You adjust your approach in different situations, you know how to build relationships with customers &amp; you’ve got an eye for a new business opportunities. You’ll love helping your trade members get great value for themselves and their clients, through promotions and signing up of our trade loyalty scheme. You’ll be happy to continuously develop your skills through training and by learning from others. You’re happy to pitch in as part of a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.What's in it for me?As part of a great team, you’ll be valued for who you are.We’re committed to making B&amp;Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.

About the roleCustomer Advisor - TradePointPart time - 18.75 hours per week Permanent Contract Shifts available Monday - Sunday, 7.00am - 10.00pm UK Notional hourly rate £12.21 per hour B&Q PlymouthWe believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a TradePoint Customer Advisor and you’ll help deliver a great experience for our TradePoint members by engaging, listening & selling the right products & services.Key responsibilitiesThe heart of the Tradepoint counter, you’ll deal with all kinds of trade members every day. You’ll take ownership of your TradePoint members & get to know them & their business through great conversations meaning you’re in the best position to recommend the right products and services for them.Required skills & experienceA great communicator and team worker with the ability to get on with all kinds of colleagues and customers. You adjust your approach in different situations, you know how to build relationships with customers & you’ve got an eye for a new business opportunities. You’ll love helping your trade members get great value for themselves and their clients, through promotions and signing up of our trade loyalty scheme. You’ll be happy to continuously develop your skills through training and by learning from others. You’re happy to pitch in as part of a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.What's in it for me?As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.

Customer Advisor - TradePoint - B&Q

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 About the role
 Customer Advisor - TradePoint
 Part time - 18.75 hours per week 
 Permanent Contract 
 Shifts available Monday - Sunday, 7.00am - 10.00pm 
 UK Notional hourly rate £12.21 per hour 
 B&amp;Q Plymouth
 We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a TradePoint Customer Advisor and you’ll help deliver a great experience for our TradePoint members by engaging, listening &amp; selling the right products &amp; services.
 Key responsibilities
 The heart of the Tradepoint counter, you’ll deal with all kinds of trade members every day. You’ll take ownership of your TradePoint members &amp; get to know them &amp; their business through great conversations meaning you’re in the best position to recommend the right products and services for them.
 Required skills &amp; experience
 A great communicator and team worker with the ability to get on with all kinds of colleagues and customers. You adjust your approach in different situations, you know how to build relationships with customers &amp; you’ve got an eye for a new business opportunities. You’ll love helping your trade members get great value for themselves and their clients, through promotions and signing up of our trade loyalty scheme. You’ll be happy to continuously develop your skills through training and by learning from others. You’re happy to pitch in as part of a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.
 What's in it for me?
 As part of a great team, you’ll be valued for who you are.We’re committed to making B&amp;Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
 We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
 So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
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