Mission & purpose
Hello, we’re Babylon. We’re one of the world’s fastest-growing digital healthcare companies. It’s our mission to make high-quality healthcare accessible and affordable for every person on Earth. We’re re-engineering how people engage with their care at every step of the healthcare continuum. By flipping the model from reactive sick care to proactive healthcare through the devices people already own, we offer 24M people globally ongoing, always-on care. We’ve shown that in environments as diverse as the developed UK or developing Rwanda, urban New York or rural Missouri, for children on Medicaid, or the elderly on Medicare, it is possible to achieve our mission by leveraging our highly scalable, digital-first platform combined with a high quality, virtual clinical operations to provide integrated, personalized healthcare. Founded in 2013, our technology and clinical services are supporting a global patient network across 15 countries, with 15 languages available. And through a combination of our value-based care model, Babylon 360, and our work in primary care through NHS GP at Hand, we manage c. 350k capitated budget lives globally by 2022. In the first half of 2021 alone, we helped a patient every 5 seconds, with approximately 1.7 million AI interactions and 1.3m consultations. Importantly, this was achieved with more than a 95% user retention rate and 5 star rating from circa 90% of our users. We work with governments, health providers and insurers across the globe in order to provide them with a new infrastructure that any partner can use to deliver high-quality healthcare with lower costs and better outcomes.