Health Insurance

Pension Plan

Work From Home

Sick Pay

Large

Welcome to Bank of Ireland on LinkedIn. We're here to keep you up to date on our latest news and to provide useful information and guidance to support your financial needs.

A leading Irish bank, we offer a wide range of financial products including savings, loans, mortgages and deposit accounts.

Finance

Bank of Ireland

Enabling our customers, colleagues and communities to thrive.

You need proficiency in Power BI, hands-on SQL experience, strong Excel skills, excellent communication, and a positive attitude. No specific qualifications required.

You will capture and ensure data quality, reconcile sources, identify gaps, produce documentation, and embrace agile practices to improve data processes.

Data

Bristol

London

What is the opportunity? It's an exciting time at BOI UK, we are currently migrating and updating our data solution as part of our strategic objective to drive the business to a data-led culture through analytics. You will work alongside our Data team as we continue to develop and maintain a robust data platform; creating new, impactful reporting with clear insights, backed up by quality data. This is a fantastic opportunity to join a forward-thinking area of the business striving to make a positive difference to our colleagues and customers! In This Role, You Will * Capture data and ensure its quality and integrity from ingestion through to reporting. * Reconciliation of data with different sources. * Identify gaps and support in fixing them. * Produce well-structured data documentation for both technical and front end users * Embrace agile working practices and pro-actively identifies improvements to data processes What will make you stand out? A strong candidate will have experience and be Proficient with Power BI. You will have hands on SQL experience for data extraction and be well versed in MS excel. You will have excellent communication and presentation skills alongside a 'can do' attitude. Essential Qualifications There are no specific qualifications or minimum educational requirements needed for this role. More About The Team The Data, Digital & Strategic Reporting function within Bank of Ireland UK provides strategic planning and delivery of business optimisation, innovation and analytics. These enable the Bank to serve our customers brilliantly, transform our business and deliver sustainable profitability. This is a hybrid role and can be done anywhere in the UK with the primary office location being Bristol. Travel will be required for in-person collaboration - frequency to be determined by the line manager. Please note you must live in the jurisdiction for the business to which you are contracted. #ij-hybrid Why work with us? The Bank of Ireland company culture prioritises work-life balance with an opportunity for flexible working, along with 23 days annual leave and excellent pension contributions. Family can mean different things to different people; we offer 6 months paid maternity leave, an innovative fertility and surrogacy policy and working parent supports. Your wellbeing is important to us; we have an employee assistance program, WebDoctor and financial wellbeing coaches available. We also encourage and support staff to pursue educational and professional qualifications to grow and enhance your career! Key Competencies * Customer Focused - Self * Agile - Self * Champion Transformation - Self * Manage Risk - Self * Accountable - Self Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Bank of Ireland by Recruitment Agencies will not be accepted for this role. We`re on a continuous journey to build an inclusive and diverse workplace. We welcome applications from people of all backgrounds, lived experience, abilities and perspectives. We provide reasonable accommodations at every stage of our recruitment process for disabilities, neurodivergence or medical conditions. If you require an accommodation please complete this form and one of our recruitment team members will be in touch via email. Any information provided will be treated as confidential within the recruitment team and used only for the purpose of determining and providing appropriate accommodations for the application and recruitment process.

What is the opportunity?It's an exciting time at BOI UK, we are currently migrating and updating our data solution as part of our strategic objective to drive the business to a data-led culture through analytics.You will work alongside our Data team as we continue to develop and maintain a robust data platform; creating new, impactful reporting with clear insights, backed up by quality data.This is a fantastic opportunity to join a forward-thinking area of the business striving to make a positive difference to our colleagues and customers!In This Role, You Will * Capture data and ensure its quality and integrity from ingestion through to reporting. * Reconciliation of data with different sources. * Identify gaps and support in fixing them. * Produce well-structured data documentation for both technical and front end users * Embrace agile working practices and pro-actively identifies improvements to data processes         What will make you stand out?A strong candidate will have experience and be Proficient with Power BI. You will have hands on SQL experience for data extraction and be well versed in MS excel.You will have excellent communication and presentation skills alongside a 'can do' attitude.Essential QualificationsThere are no specific qualifications or minimum educational requirements needed for this role.More About The TeamThe Data, Digital & Strategic Reporting function within Bank of Ireland UK provides strategic planning and delivery of business optimisation, innovation and analytics. These enable the Bank to serve our customers brilliantly, transform our business and deliver sustainable profitability.This is a hybrid role and can be done anywhere in the UK with the primary office location being Bristol. Travel will be required for in-person collaboration - frequency to be determined by the line manager.Please note you must live in the jurisdiction for the business to which you are contracted.#ij-hybridWhy work with us?The Bank of Ireland company culture prioritises work-life balance with an opportunity for flexible working, along with 23 days annual leave and excellent pension contributions. Family can mean different things to different people; we offer 6 months paid maternity leave, an innovative fertility and surrogacy policy and working parent supports.Your wellbeing is important to us; we have an employee assistance program, WebDoctor and financial wellbeing coaches available. We also encourage and support staff to pursue educational and professional qualifications to grow and enhance your career!Key Competencies * Customer Focused - Self * Agile - Self * Champion Transformation - Self * Manage Risk - Self * Accountable - Self         Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Bank of Ireland by Recruitment Agencies will not be accepted for this role.We`re on a continuous journey to build an inclusive and diverse workplace. We welcome applications from people of all backgrounds, lived experience, abilities and perspectives. We provide reasonable accommodations at every stage of our recruitment process for disabilities, neurodivergence or medical conditions. If you require an accommodation please complete this form and one of our recruitment team members will be in touch via email. Any information provided will be treated as confidential within the recruitment team and used only for the purpose of determining and providing appropriate accommodations for the application and recruitment process.

Data Analyst - Bank of Ireland

&lt;strong&gt;What is the opportunity?&lt;br&gt;&lt;br&gt;&lt;/strong&gt;It's an exciting time at BOI UK, we are currently migrating and updating our data solution as part of our strategic objective to drive the business to a data-led culture through analytics.&lt;br&gt;&lt;br&gt;You will work alongside our Data team as we continue to develop and maintain a robust data platform; creating new, impactful reporting with clear insights, backed up by quality data.&lt;br&gt;&lt;br&gt;This is a fantastic opportunity to join a forward-thinking area of the business striving to make a positive difference to our colleagues and customers!&lt;br&gt;&lt;br&gt;&lt;strong&gt;In This Role, You Will&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Capture data and ensure its quality and integrity from ingestion through to reporting.&lt;/li&gt;&lt;li&gt;Reconciliation of data with different sources.&lt;/li&gt;&lt;li&gt;Identify gaps and support in fixing them.&lt;/li&gt;&lt;li&gt;Produce well-structured data documentation for both technical and front end users&lt;/li&gt;&lt;li&gt;Embrace agile working practices and pro-actively identifies improvements to data processes&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;What will make you stand out?&lt;br&gt;&lt;br&gt;A strong candidate will have experience and be Proficient with Power BI. You will have hands on SQL experience for data extraction and be well versed in MS excel.&lt;br&gt;&lt;br&gt;You will have excellent communication and presentation skills alongside a 'can do' attitude.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Essential Qualifications&lt;br&gt;&lt;br&gt;&lt;/strong&gt;There are no specific qualifications or minimum educational requirements needed for this role.&lt;br&gt;&lt;br&gt;&lt;strong&gt;More About The Team&lt;br&gt;&lt;br&gt;&lt;/strong&gt;The Data, Digital &amp;amp; Strategic Reporting function within Bank of Ireland UK provides strategic planning and delivery of business optimisation, innovation and analytics. These enable the Bank to serve our customers brilliantly, transform our business and deliver sustainable profitability.&lt;br&gt;&lt;br&gt;This is a hybrid role and can be done anywhere in the UK with the primary office location being Bristol. Travel will be required for in-person collaboration - frequency to be determined by the line manager.&lt;br&gt;&lt;br&gt;Please note you must live in the jurisdiction for the business to which you are contracted.&lt;br&gt;&lt;br&gt;#ij-hybrid&lt;br&gt;&lt;br&gt;&lt;strong&gt;Why work with us?&lt;br&gt;&lt;br&gt;&lt;/strong&gt;The Bank of Ireland company culture prioritises work-life balance with an opportunity for flexible working, along with 23 days annual leave and excellent pension contributions. Family can mean different things to different people; we offer 6 months paid maternity leave, an innovative fertility and surrogacy policy and working parent supports.&lt;br&gt;&lt;br&gt;Your wellbeing is important to us; we have an employee assistance program, WebDoctor and financial wellbeing coaches available. We also encourage and support staff to pursue educational and professional qualifications to grow and enhance your career!&lt;br&gt;&lt;br&gt;&lt;strong&gt;Key Competencies&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Customer Focused - Self&lt;/li&gt;&lt;li&gt;Agile - Self&lt;/li&gt;&lt;li&gt;Champion Transformation - Self&lt;/li&gt;&lt;li&gt;Manage Risk - Self&lt;/li&gt;&lt;li&gt;Accountable - Self&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Bank of Ireland by Recruitment Agencies will not be accepted for this role.&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;We`re on a continuous journey to build an inclusive and diverse workplace. We welcome applications from people of all backgrounds, lived experience, abilities and perspectives. We provide reasonable accommodations at every stage of our recruitment process for disabilities, neurodivergence or medical conditions. If you require an accommodation please complete this form and one of our recruitment team members will be in touch via email. Any information provided will be treated as confidential within the recruitment team and used only for the purpose of determining and providing appropriate accommodations for the application and recruitment process.&lt;br&gt;&lt;br&gt;&lt;/strong&gt;

Data Analyst

You must excel in customer service, communicate well, be self-motivated, eager to learn, tech-savvy, and ready to identify sales leads. No formal qualifications are needed.

You will engage with customers, manage their flow, assist with self-service options, handle queries, record information, and support continuous improvement while adhering to security procedures.

Customer Relations

Sales & Business Development

Cork

What is the opportunity?
 
This is an exciting opportunity for an ambitious and self-motivated individual who would like to build their skills and progress their career within Bank of Ireland. Working as part of a dynamic and supportive team you will have the opportunity to work closely with our personal and business customers.
 
Please note, this role is required for a duration of 3 months.
 In this role, you will
 
Engage with customers to deliver a professional, efficient and friendly Customer Service (including Cashier Service where appropriate) to Business and Personal customers
 
Handle the flow of customers to ensure their smooth passage through the Branch
 
Relocate customers to appropriate self-service options - including on-line and Banking 365 delivery channels together with demonstration of self-service facilities
 
Record/update relevant customer information on in-house systems
 
Handle all basic queries/problems and refer complaints as appropriate
 
Bring customer insights into our decision making and have the means to be confident in our ability to deliver appropriate outcomes for our customers
 
Understand your goals, and your role in delivering and achieving the Group's shared ambitions
 
Act with integrity and learn from successes and mistakes to foster an environment of continuous improvement to perform at our best; and we recognise those who contribute to the Group's success
 
Demonstrate openness and willingness to change. We embrace change as a key strategic enabler and actively seek to enable the timely implementation of efficient and robust solutions!
 
You may occasionally be required to carry and handle money, including transporting cash and ensuring its secure delivery. This task will be conducted in accordance with established security and safety procedures
 
What will make you stand out?
 
A proven record in delivering an outstanding customer service, demonstrating excellent communication and interpersonal skills with an ability to work efficiently as part of a team. Self-motivated with a passion to achieve goals and identify sales leads and referrals. You have a curiosity for technology, and are an early adaptor of new technologies. The willingness to learn and grow your career within the company!
 Essential Qualifications
 
There are no essential qualifications required for this role.
 More about the team
 
Our team purpose is to enable our Customers, Colleagues and Communities to thrive. We do this by drawing on our professionalism, determination, innovation and the passion we have for making a difference in customers' lives. Our work is important and so too are the people doing it. Here in Bank of Ireland we are committed to ensuring that our customers feel the difference when they interact with us. This focus on the customer is underpinned by our commitment to delivering a differentiated customer experience through the development of a series of service and channel enhancements. With the customer experience underpinning everything we do, it is essential we hire talent that recognises its importance.
 Why work with us?
 
We prioritise work-life balance with an opportunity for flexible working, along with 23 days annual leave and excellent pension contributions. Family can mean different things to different people; we offer 6 months paid maternity leave, an innovative fertility and surrogacy policy and working parent supports.
 
Your wellbeing is important to us; we have an employee assistance program, WebDoctor and financial wellbeing coaches available. We also encourage and support staff to pursue educational and professional qualifications to grow and enhance your career!
 
Key Competencies
 
Customer Focused - Self
 
One Group, one team - Self
 
Accountable - Self
 
Manage Risk - Self
 
Agile - Self
 
Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Bank of Ireland by Recruitment Agencies will not be accepted for this role.
 
We're on a continuous journey to build an inclusive and diverse workplace. We welcome applications from people of all backgrounds, lived experience, abilities and perspectives. We provide reasonable accommodations at every stage of our recruitment process for disabilities, neurodivergence or medical conditions. If you require an accommodation please complete this form and one of our recruitment team members will be in touch via email.
 
Any information provided will be treated as confidential within the recruitment team and used only for the purpose of determining and providing appropriate accommodations for the application and recruitment process.

What is the opportunity?

This is an exciting opportunity for an ambitious and self-motivated individual who would like to build their skills and progress their career within Bank of Ireland. Working as part of a dynamic and supportive team you will have the opportunity to work closely with our personal and business customers.

Please note, this role is required for a duration of 3 months.
In this role, you will

Engage with customers to deliver a professional, efficient and friendly Customer Service (including Cashier Service where appropriate) to Business and Personal customers

Handle the flow of customers to ensure their smooth passage through the Branch

Relocate customers to appropriate self-service options - including on-line and Banking 365 delivery channels together with demonstration of self-service facilities

Record/update relevant customer information on in-house systems

Handle all basic queries/problems and refer complaints as appropriate

Bring customer insights into our decision making and have the means to be confident in our ability to deliver appropriate outcomes for our customers

Understand your goals, and your role in delivering and achieving the Group's shared ambitions

Act with integrity and learn from successes and mistakes to foster an environment of continuous improvement to perform at our best; and we recognise those who contribute to the Group's success

Demonstrate openness and willingness to change. We embrace change as a key strategic enabler and actively seek to enable the timely implementation of efficient and robust solutions!

You may occasionally be required to carry and handle money, including transporting cash and ensuring its secure delivery. This task will be conducted in accordance with established security and safety procedures

What will make you stand out?

A proven record in delivering an outstanding customer service, demonstrating excellent communication and interpersonal skills with an ability to work efficiently as part of a team. Self-motivated with a passion to achieve goals and identify sales leads and referrals. You have a curiosity for technology, and are an early adaptor of new technologies. The willingness to learn and grow your career within the company!
Essential Qualifications

There are no essential qualifications required for this role.
More about the team

Our team purpose is to enable our Customers, Colleagues and Communities to thrive. We do this by drawing on our professionalism, determination, innovation and the passion we have for making a difference in customers' lives. Our work is important and so too are the people doing it. Here in Bank of Ireland we are committed to ensuring that our customers feel the difference when they interact with us. This focus on the customer is underpinned by our commitment to delivering a differentiated customer experience through the development of a series of service and channel enhancements. With the customer experience underpinning everything we do, it is essential we hire talent that recognises its importance.
Why work with us?

We prioritise work-life balance with an opportunity for flexible working, along with 23 days annual leave and excellent pension contributions. Family can mean different things to different people; we offer 6 months paid maternity leave, an innovative fertility and surrogacy policy and working parent supports.

Your wellbeing is important to us; we have an employee assistance program, WebDoctor and financial wellbeing coaches available. We also encourage and support staff to pursue educational and professional qualifications to grow and enhance your career!

Key Competencies

Customer Focused - Self

One Group, one team - Self

Accountable - Self

Manage Risk - Self

Agile - Self

Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Bank of Ireland by Recruitment Agencies will not be accepted for this role.

We're on a continuous journey to build an inclusive and diverse workplace. We welcome applications from people of all backgrounds, lived experience, abilities and perspectives. We provide reasonable accommodations at every stage of our recruitment process for disabilities, neurodivergence or medical conditions. If you require an accommodation please complete this form and one of our recruitment team members will be in touch via email.

Any information provided will be treated as confidential within the recruitment team and used only for the purpose of determining and providing appropriate accommodations for the application and recruitment process.

Welcome Advisor - Patrick St. - Bank of Ireland

Welcome Advisor - Patrick St.

You need strong customer service skills, teamwork, motivation to achieve goals, tech curiosity, and a desire to grow your career. Qualifications aren't required.

You will engage with customers, ensure smooth branch flow, assist with self-service options, handle queries, update records, and manage cash securely while promoting a positive customer experience.

What is the opportunity?
 
This is an exciting opportunity for an ambitious and self-motivated individual who would like to build their skills and progress their career within Bank of Ireland. Working as part of a dynamic and supportive team you will have the opportunity to work closely with our personal and business customers.
 
Please note, this role is required for a duration of 9 months.
 In this role, you will
 
Engage with customers to deliver a professional, efficient and friendly Customer Service (including Cashier Service where appropriate) to Business and Personal customers
 
Handle the flow of customers to ensure their smooth passage through the Branch
 
Relocate customers to appropriate self-service options - including on-line and Banking 365 delivery channels together with demonstration of self-service facilities
 
Record/update relevant customer information on in-house systems
 
Handle all basic queries/problems and refer complaints as appropriate
 
Bring customer insights into our decision making and have the means to be confident in our ability to deliver appropriate outcomes for our customers
 
Understand your goals, and your role in delivering and achieving the Group's shared ambitions
 
Act with integrity and learn from successes and mistakes to foster an environment of continuous improvement to perform at our best; and we recognise those who contribute to the Group's success
 
Demonstrate openness and willingness to change. We embrace change as a key strategic enabler and actively seek to enable the timely implementation of efficient and robust solutions!
 
You may occasionally be required to carry and handle money, including transporting cash and ensuring its secure delivery. This task will be conducted in accordance with established security and safety procedures
 
What will make you stand out?
 
A proven record in delivering an outstanding customer service, demonstrating excellent communication and interpersonal skills with an ability to work efficiently as part of a team. Self-motivated with a passion to achieve goals and identify sales leads and referrals. You have a curiosity for technology, and are an early adaptor of new technologies. The willingness to learn and grow your career within the company!
 Essential Qualifications
 
There are no essential qualifications required for this role.
 More about the team
 
Our team purpose is to enable our Customers, Colleagues and Communities to thrive. We do this by drawing on our professionalism, determination, innovation and the passion we have for making a difference in customers' lives. Our work is important and so too are the people doing it. Here in Bank of Ireland we are committed to ensuring that our customers feel the difference when they interact with us. This focus on the customer is underpinned by our commitment to delivering a differentiated customer experience through the development of a series of service and channel enhancements. With the customer experience underpinning everything we do, it is essential we hire talent that recognises its importance.
 Why work with us?
 
We prioritise work-life balance with an opportunity for flexible working, along with 23 days annual leave and excellent pension contributions. Family can mean different things to different people; we offer 6 months paid maternity leave, an innovative fertility and surrogacy policy and working parent supports.
 
Your wellbeing is important to us; we have an employee assistance program, WebDoctor and financial wellbeing coaches available. We also encourage and support staff to pursue educational and professional qualifications to grow and enhance your career!
 
Key Competencies
 
Customer Focused - Self
 
One Group, one team - Self
 
Accountable - Self
 
Manage Risk - Self
 
Agile - Self
 
Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Bank of Ireland by Recruitment Agencies will not be accepted for this role.
 
We're on a continuous journey to build an inclusive and diverse workplace. We welcome applications from people of all backgrounds, lived experience, abilities and perspectives. We provide reasonable accommodations at every stage of our recruitment process for disabilities, neurodivergence or medical conditions. If you require an accommodation please complete this form and one of our recruitment team members will be in touch via email.
 
Any information provided will be treated as confidential within the recruitment team and used only for the purpose of determining and providing appropriate accommodations for the application and recruitment process.

What is the opportunity?

This is an exciting opportunity for an ambitious and self-motivated individual who would like to build their skills and progress their career within Bank of Ireland. Working as part of a dynamic and supportive team you will have the opportunity to work closely with our personal and business customers.

Please note, this role is required for a duration of 9 months.
In this role, you will

Engage with customers to deliver a professional, efficient and friendly Customer Service (including Cashier Service where appropriate) to Business and Personal customers

Handle the flow of customers to ensure their smooth passage through the Branch

Relocate customers to appropriate self-service options - including on-line and Banking 365 delivery channels together with demonstration of self-service facilities

Record/update relevant customer information on in-house systems

Handle all basic queries/problems and refer complaints as appropriate

Bring customer insights into our decision making and have the means to be confident in our ability to deliver appropriate outcomes for our customers

Understand your goals, and your role in delivering and achieving the Group's shared ambitions

Act with integrity and learn from successes and mistakes to foster an environment of continuous improvement to perform at our best; and we recognise those who contribute to the Group's success

Demonstrate openness and willingness to change. We embrace change as a key strategic enabler and actively seek to enable the timely implementation of efficient and robust solutions!

You may occasionally be required to carry and handle money, including transporting cash and ensuring its secure delivery. This task will be conducted in accordance with established security and safety procedures

What will make you stand out?

A proven record in delivering an outstanding customer service, demonstrating excellent communication and interpersonal skills with an ability to work efficiently as part of a team. Self-motivated with a passion to achieve goals and identify sales leads and referrals. You have a curiosity for technology, and are an early adaptor of new technologies. The willingness to learn and grow your career within the company!
Essential Qualifications

There are no essential qualifications required for this role.
More about the team

Our team purpose is to enable our Customers, Colleagues and Communities to thrive. We do this by drawing on our professionalism, determination, innovation and the passion we have for making a difference in customers' lives. Our work is important and so too are the people doing it. Here in Bank of Ireland we are committed to ensuring that our customers feel the difference when they interact with us. This focus on the customer is underpinned by our commitment to delivering a differentiated customer experience through the development of a series of service and channel enhancements. With the customer experience underpinning everything we do, it is essential we hire talent that recognises its importance.
Why work with us?

We prioritise work-life balance with an opportunity for flexible working, along with 23 days annual leave and excellent pension contributions. Family can mean different things to different people; we offer 6 months paid maternity leave, an innovative fertility and surrogacy policy and working parent supports.

Your wellbeing is important to us; we have an employee assistance program, WebDoctor and financial wellbeing coaches available. We also encourage and support staff to pursue educational and professional qualifications to grow and enhance your career!

Key Competencies

Customer Focused - Self

One Group, one team - Self

Accountable - Self

Manage Risk - Self

Agile - Self

Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Bank of Ireland by Recruitment Agencies will not be accepted for this role.

We're on a continuous journey to build an inclusive and diverse workplace. We welcome applications from people of all backgrounds, lived experience, abilities and perspectives. We provide reasonable accommodations at every stage of our recruitment process for disabilities, neurodivergence or medical conditions. If you require an accommodation please complete this form and one of our recruitment team members will be in touch via email.

Any information provided will be treated as confidential within the recruitment team and used only for the purpose of determining and providing appropriate accommodations for the application and recruitment process.

Welcome Advisor - South Mall - Bank of Ireland

Welcome Advisor - South Mall

You must have a strong customer service background, excellent communication skills, a passion for sales, a curiosity for tech, and a desire to learn and grow within the company.

You will engage with customers, manage branch flow, promote self-service options, update customer information, resolve queries, and ensure secure cash handling while embracing change.

Limerick

<div><div><h3 class="jobSectionHeader">What is the opportunity?</h3>

This is an exciting opportunity for an ambitious and self-motivated individual who would like to build their skills and progress their career within Bank of Ireland. Working as part of a dynamic and supportive team you will have the opportunity to work closely with our personal and business customers.
<h3 class="jobSectionHeader">
In this role, you will</h3>
<ul><li>Engage with customers to deliver a professional, efficient and friendly Customer Service (including Cashier Service where appropriate) to Business and Personal customers</li>
<li>Handle the flow of customers to ensure their smooth passage through the Branch</li>
<li>Relocate customers to appropriate self-service options - including on-line and Banking 365 delivery channels together with demonstration of self-service facilities</li>
<li>Record/update relevant customer information on in-house systems</li>
<li>Handle all basic queries/problems and refer complaints as appropriate</li>
<li>Bring customer insights into our decision making and have the means to be confident in our ability to deliver appropriate outcomes for our customers</li>
<li>Understand your goals, and your role in delivering and achieving the Group's shared ambitions</li>
<li>Act with integrity and learn from successes and mistakes to foster an environment of continuous improvement to perform at our best; and we recognise those who contribute to the Group's success</li>
<li>Demonstrate openness and willingness to change. We embrace change as a key strategic enabler and actively seek to enable the timely implementation of efficient and robust solutions!</li>
<li>You may occasionally be required to carry and handle money, including transporting cash and ensuring its secure delivery. This task will be conducted in accordance with established security and safety procedures</li>
</ul><h3 class="jobSectionHeader">What will make you stand out?</h3>

A proven record in delivering an outstanding customer service, demonstrating excellent communication and interpersonal skills with an ability to work efficiently as part of a team. Self-motivated with a passion to achieve goals and identify sales leads and referrals. You have a curiosity for technology, and are an early adaptor of new technologies. The willingness to learn and grow your career within the company!
<h3 class="jobSectionHeader">
Essential Qualifications</h3>

There are no essential qualifications required for this role.
<h3 class="jobSectionHeader">
More about the team</h3>

Our team purpose is to enable our Customers, Colleagues and Communities to thrive. We do this by drawing on our professionalism, determination, innovation and the passion we have for making a difference in customers' lives. Our work is important and so too are the people doing it. Here in Bank of Ireland we are committed to ensuring that our customers feel the difference when they interact with us. This focus on the customer is underpinned by our commitment to delivering a differentiated customer experience through the development of a series of service and channel enhancements. With the customer experience underpinning everything we do, it is essential we hire talent that recognises its importance.
<h3 class="jobSectionHeader">
Why work with us?</h3>

We prioritise work-life balance with an opportunity for flexible working, along with 23 days annual leave and excellent pension contributions. Family can mean different things to different people; we offer 6 months paid maternity leave, an innovative fertility and surrogacy policy and working parent supports.

Your wellbeing is important to us; we have an employee assistance program, WebDoctor and financial wellbeing coaches available. We also encourage and support staff to pursue educational and professional qualifications to grow and enhance your career!
</div>
Key Competencies
<ul><li>Customer Focused - Self</li>
<li>One Group, one team - Self</li>
<li>Accountable - Self</li>
<li>Manage Risk - Self</li>
<li>Agile - Self</li>
</ul>
Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Bank of Ireland by Recruitment Agencies will not be accepted for this role.

We`re on a continuous journey to build an inclusive and diverse workplace. We welcome applications from people of all backgrounds, lived experience, abilities and perspectives. We provide reasonable accommodations at every stage of our recruitment process for disabilities, neurodivergence or medical conditions. If you require an accommodation please complete this form and one of our recruitment team members will be in touch via email. Any information provided will be treated as confidential within the recruitment team and used only for the purpose of determining and providing appropriate accommodations for the application and recruitment process.</div>

What is the opportunity?

This is an exciting opportunity for an ambitious and self-motivated individual who would like to build their skills and progress their career within Bank of Ireland. Working as part of a dynamic and supportive team you will have the opportunity to work closely with our personal and business customers.

In this role, you will
Engage with customers to deliver a professional, efficient and friendly Customer Service (including Cashier Service where appropriate) to Business and Personal customers
Handle the flow of customers to ensure their smooth passage through the Branch
Relocate customers to appropriate self-service options - including on-line and Banking 365 delivery channels together with demonstration of self-service facilities
Record/update relevant customer information on in-house systems
Handle all basic queries/problems and refer complaints as appropriate
Bring customer insights into our decision making and have the means to be confident in our ability to deliver appropriate outcomes for our customers
Understand your goals, and your role in delivering and achieving the Group's shared ambitions
Act with integrity and learn from successes and mistakes to foster an environment of continuous improvement to perform at our best; and we recognise those who contribute to the Group's success
Demonstrate openness and willingness to change. We embrace change as a key strategic enabler and actively seek to enable the timely implementation of efficient and robust solutions!
You may occasionally be required to carry and handle money, including transporting cash and ensuring its secure delivery. This task will be conducted in accordance with established security and safety procedures
What will make you stand out?

A proven record in delivering an outstanding customer service, demonstrating excellent communication and interpersonal skills with an ability to work efficiently as part of a team. Self-motivated with a passion to achieve goals and identify sales leads and referrals. You have a curiosity for technology, and are an early adaptor of new technologies. The willingness to learn and grow your career within the company!

Essential Qualifications

There are no essential qualifications required for this role.

More about the team

Our team purpose is to enable our Customers, Colleagues and Communities to thrive. We do this by drawing on our professionalism, determination, innovation and the passion we have for making a difference in customers' lives. Our work is important and so too are the people doing it. Here in Bank of Ireland we are committed to ensuring that our customers feel the difference when they interact with us. This focus on the customer is underpinned by our commitment to delivering a differentiated customer experience through the development of a series of service and channel enhancements. With the customer experience underpinning everything we do, it is essential we hire talent that recognises its importance.

Why work with us?

We prioritise work-life balance with an opportunity for flexible working, along with 23 days annual leave and excellent pension contributions. Family can mean different things to different people; we offer 6 months paid maternity leave, an innovative fertility and surrogacy policy and working parent supports.

Your wellbeing is important to us; we have an employee assistance program, WebDoctor and financial wellbeing coaches available. We also encourage and support staff to pursue educational and professional qualifications to grow and enhance your career!

Key Competencies
Customer Focused - Self
One Group, one team - Self
Accountable - Self
Manage Risk - Self
Agile - Self

Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Bank of Ireland by Recruitment Agencies will not be accepted for this role.

We`re on a continuous journey to build an inclusive and diverse workplace. We welcome applications from people of all backgrounds, lived experience, abilities and perspectives. We provide reasonable accommodations at every stage of our recruitment process for disabilities, neurodivergence or medical conditions. If you require an accommodation please complete this form and one of our recruitment team members will be in touch via email. Any information provided will be treated as confidential within the recruitment team and used only for the purpose of determining and providing appropriate accommodations for the application and recruitment process.

Welcome Advisor - Limerick City Cluster - Bank of Ireland

Welcome Advisor - Limerick City Cluster

You need excellent relationship management, strong business acumen, communication skills, QFA qualification, and a clean driver’s license. Experience in financial planning and compliance is essential.

You will build relationships, develop tailored financial plans, lead client engagements, meet targets, ensure compliance, and maximize cross-selling opportunities while enhancing customer satisfaction.

Banking & Finance

<div><div><h3 class="jobSectionHeader">What is the opportunity?</h3>

This role will provide a rewarding and ever evolving career in a customer centric position that will allow you to grow to your full potential. You will assist in driving growth and working as part of the leading wealth management provider in the country, providing an enhanced customer service offering. In working to achieve business growth, you will be supporting the Banks strategic ambitions.
<h3 class="jobSectionHeader">
In this role, you will:</h3>
<ul><li>Develop key relationships and the ability to develop and maintain a very strong collaboration with Bank management and key staff.</li>
<li>Behave ethically and honestly in all work and business dealings and take personal ownership of decisions, actions and results</li>
<li>Excellent Relationship Management &amp; Influencing skills</li>
<li>Strong eye for business and a commercial approach balanced with a focus to delivering business results</li>
<li>Excellent written, numerical, planning and verbal ability to communicate,</li>
<li>Self motivated with experience of balancing and driving forward multiple challenging priorities,</li>
<li>Strong ability to lead and experienced and expertise of consultation at all levels of customer engagements.</li>
<li>Develop an acute understanding of each customer's needs and ensure that services and products are tailored to and address each customer's requirements while ensuring you consistently improve their customer satisfaction levels with BOI Group</li>
<li>Deliver yearly targets across a balanced scorecard from new and existing customers in a compliant manner.</li>
<li>Demonstrate the ability to explain financial planning concepts in a manner which clients understand and be able to differentiate its services and offerings in a positive, compelling manner.</li>
<li>Maximise cross-selling opportunities with existing clients.</li>
<li>Ensure all business converted fully complies with both internal and external regulatory and compliance standards.</li>
<li>Agree and put in place a client specific financial plan for all new and existing customers</li>
</ul><h3 class="jobSectionHeader">What will make you stand out?</h3>

We are looking for a self-starter who can demonstrate proactivity, efficient administration, time management, organisation and compliance skills. You will need the ability to utilise a wide range of business referral sources and proactively lead and respond to referrals while also carrying very strong active listening, and questioning techniques. Our ideal candidate will deal effectively with clients' needs and clearly link them to clients financial goals and objectives and recognise the appropriate solution to each client's situation by displaying the utmost integrity at all times.

We are looking for someone who clearly demonstrates industry knowledge and constantly strives to improve on personal and technical knowledge and is well informed on current economic and complex product questions. You will have a proven track record in a target driven, sales focused environment in the financial services sector.
<h3 class="jobSectionHeader">
Essential Qualifications</h3>
<ul><li>QFA</li>
<li>Full clean driver's license.</li>
</ul><h3 class="jobSectionHeader">More about the team</h3>

Bank of Ireland Wealth Advice and Distribution is part of the Bank of Ireland Group and a leading provider of easy-to-understand life assurance, pension, savings and investments products. Providing a range of investment styles, from active to passive investing, across asset classes, countries and sectors, Wealth Distribution delivers an optimal customer proposition for Bank of Ireland customers.
<h3 class="jobSectionHeader">
Why work with us?</h3>

The Bank of Ireland company culture prioritises work-life balance with an opportunity for flexible working, along with 23 days annual leave and excellent pension contributions. Family can mean different things to different people; we offer 6 months paid maternity leave, an innovative fertility and surrogacy policy and working parent supports.

Your wellbeing is important to us; we have an employee assistance program, WebDoctor and financial wellbeing coaches available. We also encourage and support staff to pursue educational and professional qualifications to grow and improve your career!
</div>
Key Competencies
<ul><li>Customer Focused - Self</li>
<li>One Group, one team - Self</li>
<li>Agile - Self</li>
<li>Accountable - Self</li>
<li>Manage Risk - Self</li>
</ul>
Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Bank of Ireland by Recruitment Agencies will not be accepted for this role.

We`re on a continuous journey to build an inclusive and diverse workplace. We welcome applications from people of all backgrounds, lived experience, abilities and perspectives. We provide reasonable accommodations at every stage of our recruitment process for disabilities, neurodivergence or medical conditions. If you require an accommodation please complete this form and one of our recruitment team members will be in touch via email. Any information provided will be treated as confidential within the recruitment team and used only for the purpose of determining and providing appropriate accommodations for the application and recruitment process.</div>

What is the opportunity?

This role will provide a rewarding and ever evolving career in a customer centric position that will allow you to grow to your full potential. You will assist in driving growth and working as part of the leading wealth management provider in the country, providing an enhanced customer service offering. In working to achieve business growth, you will be supporting the Banks strategic ambitions.

In this role, you will:
Develop key relationships and the ability to develop and maintain a very strong collaboration with Bank management and key staff.
Behave ethically and honestly in all work and business dealings and take personal ownership of decisions, actions and results
Excellent Relationship Management & Influencing skills
Strong eye for business and a commercial approach balanced with a focus to delivering business results
Excellent written, numerical, planning and verbal ability to communicate,
Self motivated with experience of balancing and driving forward multiple challenging priorities,
Strong ability to lead and experienced and expertise of consultation at all levels of customer engagements.
Develop an acute understanding of each customer's needs and ensure that services and products are tailored to and address each customer's requirements while ensuring you consistently improve their customer satisfaction levels with BOI Group
Deliver yearly targets across a balanced scorecard from new and existing customers in a compliant manner.
Demonstrate the ability to explain financial planning concepts in a manner which clients understand and be able to differentiate its services and offerings in a positive, compelling manner.
Maximise cross-selling opportunities with existing clients.
Ensure all business converted fully complies with both internal and external regulatory and compliance standards.
Agree and put in place a client specific financial plan for all new and existing customers
What will make you stand out?

We are looking for a self-starter who can demonstrate proactivity, efficient administration, time management, organisation and compliance skills. You will need the ability to utilise a wide range of business referral sources and proactively lead and respond to referrals while also carrying very strong active listening, and questioning techniques. Our ideal candidate will deal effectively with clients' needs and clearly link them to clients financial goals and objectives and recognise the appropriate solution to each client's situation by displaying the utmost integrity at all times.

We are looking for someone who clearly demonstrates industry knowledge and constantly strives to improve on personal and technical knowledge and is well informed on current economic and complex product questions. You will have a proven track record in a target driven, sales focused environment in the financial services sector.

Essential Qualifications
QFA
Full clean driver's license.
More about the team

Bank of Ireland Wealth Advice and Distribution is part of the Bank of Ireland Group and a leading provider of easy-to-understand life assurance, pension, savings and investments products. Providing a range of investment styles, from active to passive investing, across asset classes, countries and sectors, Wealth Distribution delivers an optimal customer proposition for Bank of Ireland customers.

Why work with us?

The Bank of Ireland company culture prioritises work-life balance with an opportunity for flexible working, along with 23 days annual leave and excellent pension contributions. Family can mean different things to different people; we offer 6 months paid maternity leave, an innovative fertility and surrogacy policy and working parent supports.

Your wellbeing is important to us; we have an employee assistance program, WebDoctor and financial wellbeing coaches available. We also encourage and support staff to pursue educational and professional qualifications to grow and improve your career!

Key Competencies
Customer Focused - Self
One Group, one team - Self
Agile - Self
Accountable - Self
Manage Risk - Self

Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Bank of Ireland by Recruitment Agencies will not be accepted for this role.

We`re on a continuous journey to build an inclusive and diverse workplace. We welcome applications from people of all backgrounds, lived experience, abilities and perspectives. We provide reasonable accommodations at every stage of our recruitment process for disabilities, neurodivergence or medical conditions. If you require an accommodation please complete this form and one of our recruitment team members will be in touch via email. Any information provided will be treated as confidential within the recruitment team and used only for the purpose of determining and providing appropriate accommodations for the application and recruitment process.

Bank of Ireland

Mission