Birmingham Community Healthcare NHS Foundation Trust provides a wide range of community-based health services, including nursing, therapy, and specialist care, across Birmingham and surrounding areas. Their ultimate mission is to deliver high-quality, patient-centered care in the community, improving health outcomes and quality of life. Their purpose is to offer accessible, effective healthcare services that support individuals in managing their health and well-being outside of hospital settings.

Science & Healthcare

Birmingham Community Healthcare NHS Foundation Trust

You should have experience in oral health improvement, enjoy community engagement, contribute to planning interventions, deliver training, manage toothbrushing resources, and conduct evaluations.

You will plan and deliver oral health interventions, oversee training, manage toothbrushing programs and resources, and evaluate evidence-based initiatives across Birmingham.

Healthcare

Birmingham

The Oral Health Improvement Service is a commissioned service within the Dental Division of Birmingham Community Healthcare NHS Foundation Trust. The purpose of the Oral Health Improvement Team is to deliver evidence based, oral health interventions to reduce the inequalities in oral health, working across organisational boundaries within Birmingham ICS. If you have experience of delivering oral health improvement programmes and enjoy working with communities to improve oral health outcomes, then joining this new team might be the job for you. You will be expected to work within a team to contribute to the planning of oral health improvement interventions, the delivery of workforce development training, supervised toothbrushing programmes, Mouth Care Matters programmes, management of targeted toothbrushing resources and other evidence based interventions and evaluation across Birmingham. Birmingham Community Healthcare NHS Foundation Trust (BCHC) has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people, parents and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehabilitation Centre and one of Europe’s leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands For further details / informal visits contact: Name: Julie Smith/Kate Cullotty Job title: Oral Health Improvement Lead Email address: julie.smith17@nhs.net Telephone number: 0121 683 2315 For further information and enquires please see the contact details below: Julie Smith - Oral Health Improvement Lead - julie.smith17@nhs.net Kate Cullotty - Service Lead - kate.cullotty@nhs.net

The Oral Health Improvement Service is a commissioned service within the Dental Division of Birmingham Community Healthcare NHS Foundation Trust. The purpose of the Oral Health Improvement Team is to deliver evidence based, oral health interventions to reduce the inequalities in oral health, working across organisational boundaries within Birmingham ICS.If you have experience of delivering oral health improvement programmes and enjoy working with communities to improve oral health outcomes, then joining this new team might be the job for you.You will be expected to work within a team to contribute to the planning of oral health improvement interventions, the delivery of workforce development training, supervised toothbrushing programmes, Mouth Care Matters programmes, management of targeted toothbrushing resources and other evidence based interventions and evaluation across Birmingham.Birmingham Community Healthcare NHS Foundation Trust (BCHC) has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people, parents and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehabilitation Centre and one of Europe’s leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West MidlandsFor further details / informal visits contact: Name: Julie Smith/Kate Cullotty Job title: Oral Health Improvement Lead Email address: julie.smith17@nhs.net Telephone number: 0121 683 2315For further information and enquires please see the contact details below:Julie Smith - Oral Health Improvement Lead - julie.smith17@nhs.netKate Cullotty - Service Lead - kate.cullotty@nhs.net

Band 5 Oral Health Improvement Practitioner - Birmingham Community Healthcare NHS Foundation Trust

The Oral Health Improvement Service is a commissioned service within the Dental Division of Birmingham Community Healthcare NHS Foundation Trust. The purpose of the Oral Health Improvement Team is to deliver evidence based, oral health interventions to reduce the inequalities in oral health, working across organisational boundaries within Birmingham ICS.&lt;br&gt;&lt;br&gt;If you have experience of delivering oral health improvement programmes and enjoy working with communities to improve oral health outcomes, then joining this new team might be the job for you.&lt;br&gt;&lt;br&gt;You will be expected to work within a team to contribute to the planning of oral health improvement interventions, the delivery of workforce development training, supervised toothbrushing programmes, Mouth Care Matters programmes, management of targeted toothbrushing resources and other evidence based interventions and evaluation across Birmingham.&lt;br&gt;&lt;br&gt;Birmingham Community Healthcare NHS Foundation Trust (BCHC) has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people, parents and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehabilitation Centre and one of Europe’s leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands&lt;br&gt;&lt;br&gt;For further details / informal visits contact: Name: Julie Smith/Kate Cullotty Job title: Oral Health Improvement Lead Email address: julie.smith17@nhs.net Telephone number: 0121 683 2315&lt;br&gt;&lt;br&gt;For further information and enquires please see the contact details below:&lt;br&gt;&lt;br&gt;Julie Smith - Oral Health Improvement Lead - julie.smith17@nhs.net&lt;br&gt;&lt;br&gt;Kate Cullotty - Service Lead - kate.cullotty@nhs.net

Band 5 Oral Health Improvement Practitioner

You should manage email accounts, use initiative, handle financial tasks, balance cash tins daily, report discrepancies, and prepare payments for G4S collection. Previous applicants need not apply.

You will manage patient appointments, support clinic operations, handle queries, maintain records, process payments, and ensure efficient service delivery while adhering to policies and procedures.

*** Previous applicants need not apply 
 
 This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested. 
 
 Birmingham Community Healthcare Foundation Trust Community Dental Services have an exciting vacancy for a Patient Services Administrator, working our Dental Outreach Clinic in Boots the Chemist in Birmingham City Centre. 
 
 The role provides administrative support to our patients. From booking appointments, issuing letters, and answering patient queries to co-ordinating outpatient clinics and supporting our clinical colleagues. 
 
 To work within one of four Specialty Management Groups providing a comprehensive, efficient and effective administrative service in order to meet the Trusts patient waiting time targets and enhance patient experience. 
 
 To work flexibly within the dental team providing high quality dental care for a wide spectrum of patients. 
 
 The post holder will carry out clerical and administrative duties to ensure the efficient operation of the dental service. The post holder will be responsible for the management of their own workload and will be expected to develop and maintain up to date knowledge of all services within Specialty Management Groups which will enable them to deal with any service related queries. 
 
 This is a multi-skilled and multi-tasked role therefore the post holder will be expected to be flexible and rotate with other team members thereby ensuring cover across other Specialty Management Groups as and when required. 
 
 IMPORTANT 
 
 Please ensure you check your Trac account regularly as this is how we will communicate with you during the shortlisting and selection process 
 
 Please ensure all sections of the application form are completed fully . Please particularly ensure that you provide full details of all referees including BUSINESS EMAIL ADDRESS , telephone contact details and postal address 
 
 Be Part of Our Team... 
 
 BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe’s leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands. 
 
 Responsible for 
 
 Line management: none 
 
 They will assist any new or temporary member of reception staff with an understanding of the duties required and ensure that all reception processes are adhered to at all times. 
 
 The post holder will be responsible for handling cash from patients as required and ensure that the cash process is adhered to within each clinic. 
 
 Main Duties 
 
 First point of contact for all service users and visitors to the clinic reception greeting in a professional and friendly manner and notify the appropriate person of individual’s arrival. 
 
 Responsible for the management of clinics and waiting lists within their Specialty Management Group. 
 
 Prepare and update clinical records for all patients booked within Dental Services ensuring that appropriate records such as referral letters are attached/ scanned appropriately in accordance with Trust’s Policies and Procedures. Therefore ensuring that the records are available to clinicians prior to appointments. Prepare clinics in advance by printing day lists, pulling out the complete patient records e.g. radiographs, referral etc. 
 
 Support clinic preparation by identifying and chasing any missing information such as histopathology, blood results, imaging etc. 
 
 To handle any face to face and telephone queries or complaints and escalate as and when necessary. This could include booking appointments for the out of hours service. 
 
 Responsible for the management and booking of appointments on the Electronic Dental Records (EDR) and Patient Administration System (PAS). 
 
 Responsible for contacting patients who have not attended their appointments in order to ascertain the reason why and re-book a new appointment, if appropriate, within the agreed targeted timescales. This would also include the production and action of any associated correspondence. 
 
 Responsible for carrying out any clinic changes/cancellations on the PAS system in accordance with Dental Services Standing Operating Procedures (SOPs). 
 
 Booking and/or re-scheduling of both new and follow up appointments from the relevant waiting list and within the appropriate clinic rules and timescales in accordance with Dental Services Standing Operating Procedures (SOPs). This will include both making calls to patients/carers as well as receiving calls, confirming details in writing and recording on the PAS system. 
 
 Supporting the Dental Services on national targets e.g. 18 week Referral to Treatment (RTT). 
 
 Ensure patients are offered a choice of appointment in line with national guidance, wherever possible. Establishing if patients require interpreting services following SOPs as appropriate. 
 
 Ensure that all patients outcomes are updated on the EDR at the end of each day. Ensure all sessions are cashed up at the end of the day. 
 
 Liaise with transport and interpreting services when required and escalate any issues to the appropriate staff. 
 
 Liaising closely with and responding to the queries from all stakeholders both internally and externally relating to appointments and activity. This will include clinic utilisation, reasons for non-attendance, rescheduling clinics, as well as signposting patients as appropriate. 
 
 Ensuring all referrals e-mail and letters are date-stamped and registered on PAS within 24 hours of receipt within Dental Services to ensure triage is arranged within the clinic guidance. 
 
 Ensure all clinical and non clinical correspondence is date stamped and pass to the appropriate staff member. 
 
 Responsible for collecting missing demographics details from referrals and contacting the referring practitioners or patients directly to ensure completion of the referral documentation. 
 
 Ensure that all clinics slots are fully utilised to avoid wasted capacity, where clinics are underutilised informing the Team Leader for appropriate action. 
 
 Ensure that patients who have either i) requested changes to their appointment or ii) have had their appointment changed by clinicians, are offered appropriate revised appointment dates over the telephone in accordance with 18-week rules. 
 
 Ensure all short-notice rescheduling of appointments are entered onto PAS and followed up with a telephone confirmation with the patient/carer. 
 
 Ensure accurate data inputting of clinic activity onto PAS in line with Dental Services Standing Operating Procedures (SOPs) and Divisional/Trust targets. 
 
 Liaise with clinicians regarding any queries with data quality to ensure accurate data is recorded i.e. procedure code forms and out coming of appointments. 
 
 Ensure all activity forms are filed appropriately and within a timely manner and are available for audit purposes. 
 
 Provide general non clinical information to patients and staff while maintaining confidentiality. 
 
 Participate in the rotational tasks across Specialty Management Groups which includes ensuring all telephone lines are appropriately covered by staff at all times. 
 
 Monitor and validate local waiting lists and bring patients appointments forward when possible 
 
 Actively contribute to the development and delivery of local Standard Operating Procedures (SOPs). 
 
 To be involved in, and to undertake, in accordance with Data Protection Act and Caldicott Principles, are adhered to at all times. 
 
 Partaking in an annual appraisal and agreeing a personal development plan which will include: attending all mandatory training and participating in meetings as appropriate. 
 
 To take part in any pilots/trials of technology/audits in relation to clinic activity collection. 
 
 Create clinical records for all new patients. 
 
 Maintaining up to date filing, ensure archiving of all patients correspondence in line with Trust record keeping policy. 
 
 Assist the Team Leaders with updating and archiving clinical records and patient administration systems following notification of death. This will also involve technical updates in EDR and PAS. 
 
 General Administrative tasks as required, which would include; printing, copying and scanning. Please note this is not an exhaustive list. 
 
 Management of departmental e-mail account. 
 
 Where identified, assist new employees or work experience placements with on the job training or shadowing for administration tasks related to the role. (Placements may be patients, volunteers, school leavers etc.). 
 
 Post holder will follow the escalation policy (part of SOP) to ensure that any issues with clinic times, waits, data inputting are raised with the Team Leader/Specialty Manager at all times. 
 
 Using own initiative to complete duties and escalate when unable to do so. 
 
 Financial duties 
 
 Take payment (cash, card or cheque) from patients for their treatment and provide a receipt. Record details of transaction in the red cash book as per SOP 
 
 Check cash tin every morning before the clinic begins to ensure it balances and then to balance the cash tin at the end of each day keeping a record of this in the red cash book. 
 
 Raise any discrepancies with the line manager as soon as possible. 
 
 Being responsible for preparing payments for collection by G4S.

*** Previous applicants need not apply 

 This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested. 

 Birmingham Community Healthcare Foundation Trust Community Dental Services have an exciting vacancy for a Patient Services Administrator, working our Dental Outreach Clinic in Boots the Chemist in Birmingham City Centre. 

 The role provides administrative support to our patients. From booking appointments, issuing letters, and answering patient queries to co-ordinating outpatient clinics and supporting our clinical colleagues. 

 To work within one of four Specialty Management Groups providing a comprehensive, efficient and effective administrative service in order to meet the Trusts patient waiting time targets and enhance patient experience. 

 To work flexibly within the dental team providing high quality dental care for a wide spectrum of patients. 

 The post holder will carry out clerical and administrative duties to ensure the efficient operation of the dental service. The post holder will be responsible for the management of their own workload and will be expected to develop and maintain up to date knowledge of all services within Specialty Management Groups which will enable them to deal with any service related queries. 

 This is a multi-skilled and multi-tasked role therefore the post holder will be expected to be flexible and rotate with other team members thereby ensuring cover across other Specialty Management Groups as and when required. 

 IMPORTANT 

 Please ensure you check your Trac account regularly as this is how we will communicate with you during the shortlisting and selection process 

 Please ensure all sections of the application form are completed fully . Please particularly ensure that you provide full details of all referees including BUSINESS EMAIL ADDRESS , telephone contact details and postal address 

 Be Part of Our Team... 

 BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe’s leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands. 

 Responsible for 

 Line management: none 

 They will assist any new or temporary member of reception staff with an understanding of the duties required and ensure that all reception processes are adhered to at all times. 

 The post holder will be responsible for handling cash from patients as required and ensure that the cash process is adhered to within each clinic. 

 Main Duties 

 First point of contact for all service users and visitors to the clinic reception greeting in a professional and friendly manner and notify the appropriate person of individual’s arrival. 

 Responsible for the management of clinics and waiting lists within their Specialty Management Group. 

 Prepare and update clinical records for all patients booked within Dental Services ensuring that appropriate records such as referral letters are attached/ scanned appropriately in accordance with Trust’s Policies and Procedures. Therefore ensuring that the records are available to clinicians prior to appointments. Prepare clinics in advance by printing day lists, pulling out the complete patient records e.g. radiographs, referral etc. 

 Support clinic preparation by identifying and chasing any missing information such as histopathology, blood results, imaging etc. 

 To handle any face to face and telephone queries or complaints and escalate as and when necessary. This could include booking appointments for the out of hours service. 

 Responsible for the management and booking of appointments on the Electronic Dental Records (EDR) and Patient Administration System (PAS). 

 Responsible for contacting patients who have not attended their appointments in order to ascertain the reason why and re-book a new appointment, if appropriate, within the agreed targeted timescales. This would also include the production and action of any associated correspondence. 

 Responsible for carrying out any clinic changes/cancellations on the PAS system in accordance with Dental Services Standing Operating Procedures (SOPs). 

 Booking and/or re-scheduling of both new and follow up appointments from the relevant waiting list and within the appropriate clinic rules and timescales in accordance with Dental Services Standing Operating Procedures (SOPs). This will include both making calls to patients/carers as well as receiving calls, confirming details in writing and recording on the PAS system. 

 Supporting the Dental Services on national targets e.g. 18 week Referral to Treatment (RTT). 

 Ensure patients are offered a choice of appointment in line with national guidance, wherever possible. Establishing if patients require interpreting services following SOPs as appropriate. 

 Ensure that all patients outcomes are updated on the EDR at the end of each day. Ensure all sessions are cashed up at the end of the day. 

 Liaise with transport and interpreting services when required and escalate any issues to the appropriate staff. 

 Liaising closely with and responding to the queries from all stakeholders both internally and externally relating to appointments and activity. This will include clinic utilisation, reasons for non-attendance, rescheduling clinics, as well as signposting patients as appropriate. 

 Ensuring all referrals e-mail and letters are date-stamped and registered on PAS within 24 hours of receipt within Dental Services to ensure triage is arranged within the clinic guidance. 

 Ensure all clinical and non clinical correspondence is date stamped and pass to the appropriate staff member. 

 Responsible for collecting missing demographics details from referrals and contacting the referring practitioners or patients directly to ensure completion of the referral documentation. 

 Ensure that all clinics slots are fully utilised to avoid wasted capacity, where clinics are underutilised informing the Team Leader for appropriate action. 

 Ensure that patients who have either i) requested changes to their appointment or ii) have had their appointment changed by clinicians, are offered appropriate revised appointment dates over the telephone in accordance with 18-week rules. 

 Ensure all short-notice rescheduling of appointments are entered onto PAS and followed up with a telephone confirmation with the patient/carer. 

 Ensure accurate data inputting of clinic activity onto PAS in line with Dental Services Standing Operating Procedures (SOPs) and Divisional/Trust targets. 

 Liaise with clinicians regarding any queries with data quality to ensure accurate data is recorded i.e. procedure code forms and out coming of appointments. 

 Ensure all activity forms are filed appropriately and within a timely manner and are available for audit purposes. 

 Provide general non clinical information to patients and staff while maintaining confidentiality. 

 Participate in the rotational tasks across Specialty Management Groups which includes ensuring all telephone lines are appropriately covered by staff at all times. 

 Monitor and validate local waiting lists and bring patients appointments forward when possible 

 Actively contribute to the development and delivery of local Standard Operating Procedures (SOPs). 

 To be involved in, and to undertake, in accordance with Data Protection Act and Caldicott Principles, are adhered to at all times. 

 Partaking in an annual appraisal and agreeing a personal development plan which will include: attending all mandatory training and participating in meetings as appropriate. 

 To take part in any pilots/trials of technology/audits in relation to clinic activity collection. 

 Create clinical records for all new patients. 

 Maintaining up to date filing, ensure archiving of all patients correspondence in line with Trust record keeping policy. 

 Assist the Team Leaders with updating and archiving clinical records and patient administration systems following notification of death. This will also involve technical updates in EDR and PAS. 

 General Administrative tasks as required, which would include; printing, copying and scanning. Please note this is not an exhaustive list. 

 Management of departmental e-mail account. 

 Where identified, assist new employees or work experience placements with on the job training or shadowing for administration tasks related to the role. (Placements may be patients, volunteers, school leavers etc.). 

 Post holder will follow the escalation policy (part of SOP) to ensure that any issues with clinic times, waits, data inputting are raised with the Team Leader/Specialty Manager at all times. 

 Using own initiative to complete duties and escalate when unable to do so. 

 Financial duties 

 Take payment (cash, card or cheque) from patients for their treatment and provide a receipt. Record details of transaction in the red cash book as per SOP 

 Check cash tin every morning before the clinic begins to ensure it balances and then to balance the cash tin at the end of each day keeping a record of this in the red cash book. 

 Raise any discrepancies with the line manager as soon as possible. 

 Being responsible for preparing payments for collection by G4S.

Band 3 Patient Services Administrator - Dental Outreach team - Birmingham Community Healthcare NHS Foundation Trust

Band 3 Patient Services Administrator - Dental Outreach team

You must have HACCP knowledge, food safety legislation compliance, experience with NHSEI standards, and the ability to manage catering teams and systems effectively.

You will manage in-house patient retail and catering services, ensuring compliance with food safety standards, leading staff training, and coordinating with various stakeholders.

The post holder will be provide management for all in-house services for patient retail and catering on 4 sites. The Catering Service is a 7-day operation therefore the postholder must ensure appropriate arrangements are in place in order that the service is effectively provided at all times. This will include briefing, training, and generally supporting the leadership of staff at all times. Some shift working will be necessary to ensure appropriate leadership cover across these times. * Hazard Analysis Critical Control Point (HACCP) Food Safety System * Food Hygiene and Safety Legislation * Ensuring compliance with the NHSEI Standards for Healthcare Food and Drink * To support Catering Service Lead with Premises Assurance Model * Implementation and effective use of Trust’s Catering information Management System (“Menumark”) * Line Management of Catering Team Leaders Internal To establish effective working relation with the following: * Facilities Mangers * Dietetic Manager * Speech and Language Therapists * Catering Service Lead * Nursing Staff * Estates Management * Commercial Agents * EHO/Public Health * Business Contracts * Nursing Staff Matron External * Suppliers and their agents/representatives * Food Service Authority * Environmental Health Officers For further details / informal visits contact: Name: Ann Fitzgerald Job title: Catering Services Lead Email address: ann.fitzgerald8@nhs.net Telephone number: 0121 466 6475 Office phone number 0121 466 6475

The post holder will be provide management for all in-house services for patient retail and catering on 4 sites.The Catering Service is a 7-day operation therefore the postholder must ensure appropriate arrangements are in place in order that the service is effectively provided at all times. This will include briefing, training, and generally supporting the leadership of staff at all times. Some shift working will be necessary to ensure appropriate leadership cover across these times. * Hazard Analysis Critical Control Point (HACCP) Food Safety System * Food Hygiene and Safety Legislation * Ensuring compliance with the NHSEI Standards for Healthcare Food and Drink * To support Catering Service Lead with Premises Assurance Model * Implementation and effective use of Trust’s Catering information Management System (“Menumark”) * Line Management of Catering Team Leaders      InternalTo establish effective working relation with the following: * Facilities Mangers * Dietetic Manager * Speech and Language Therapists * Catering Service Lead * Nursing Staff * Estates Management * Commercial Agents * EHO/Public Health * Business Contracts * Nursing Staff Matron      External * Suppliers and their agents/representatives * Food Service Authority * Environmental Health Officers      For further details / informal visits contact: Name: Ann Fitzgerald Job title: Catering Services Lead Email address: ann.fitzgerald8@nhs.net Telephone number: 0121 466 6475Office phone number 0121 466 6475

Band 5 Deputy Catering Lead - Birmingham Community Healthcare NHS Foundation Trust

The post holder will be provide management for all in-house services for patient retail and catering on 4 sites.&lt;br&gt;&lt;br&gt;The Catering Service is a 7-day operation therefore the postholder must ensure appropriate arrangements are in place in order that the service is effectively provided at all times. This will include briefing, training, and generally supporting the leadership of staff at all times. Some shift working will be necessary to ensure appropriate leadership cover across these times.&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Hazard Analysis Critical Control Point (HACCP) Food Safety System&lt;/li&gt;&lt;li&gt;Food Hygiene and Safety Legislation&lt;/li&gt;&lt;li&gt;Ensuring compliance with the NHSEI Standards for Healthcare Food and Drink&lt;/li&gt;&lt;li&gt;To support Catering Service Lead with Premises Assurance Model&lt;/li&gt;&lt;li&gt;Implementation and effective use of Trust’s Catering information Management System (“Menumark”)&lt;/li&gt;&lt;li&gt;Line Management of Catering Team Leaders&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Internal&lt;br&gt;&lt;br&gt;&lt;/strong&gt;To establish effective working relation with the following:&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Facilities Mangers&lt;/li&gt;&lt;li&gt;Dietetic Manager&lt;/li&gt;&lt;li&gt;Speech and Language Therapists&lt;/li&gt;&lt;li&gt;Catering Service Lead&lt;/li&gt;&lt;li&gt;Nursing Staff&lt;/li&gt;&lt;li&gt;Estates Management&lt;/li&gt;&lt;li&gt;Commercial Agents&lt;/li&gt;&lt;li&gt;EHO/Public Health&lt;/li&gt;&lt;li&gt;Business Contracts&lt;/li&gt;&lt;li&gt;Nursing Staff Matron&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;External&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Suppliers and their agents/representatives&lt;/li&gt;&lt;li&gt;Food Service Authority&lt;/li&gt;&lt;li&gt;Environmental Health Officers&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;For further details / informal visits contact: Name: Ann Fitzgerald Job title: Catering Services Lead Email address: ann.fitzgerald8@nhs.net Telephone number: 0121 466 6475&lt;br&gt;&lt;br&gt;Office phone number 0121 466 6475

Band 5 Deputy Catering Lead

You must have strong organizational and communication skills, operational management experience, knowledge of SOPs, and the ability to manage waiting lists while maximizing clinic utilization.

You will lead daily operations, support management in meeting targets, manage anaesthetic waiting lists, and ensure compliance with booking procedures and service standards.

This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested. Birmingham Community Healthcare NHS Foundation Trust is seeking to appoint to the role of Team Leader within Dental Services Division. There has never been a more rewarding time to be a part of the recovery and restoration of operational delivery for services within BCHC. This very exciting role will require a motivated and dedicated individual with outstanding organisational and communication skills. As Team Leader you will supervise and provide daily leadership within the specialty management team for operational management and service delivery. The post holder will support and deputise for the Specialty Manager ensuring key business targets are met and to highlight areas of non-compliance. The Key focus of the role will be to Manage General anaesthetic waiting lists, ensure referrals are triaged within agreed deadlines, maximising clinic utilisation, ensuring activity is captured to secure contract income whilst adhering to both local and national targets. The post holder will supervise and provide daily leadership within the specialty management team for operational management and service delivery. The post will be based in one of our Community Birmingham Sites, some travelling maybe required. The post holder will support and deputise for Specialty Manager(s) ensuring key business targets are met and to highlight areas of non-compliance. The key focus of the role will be to Manage General Anaesthetic Waiting lists, ensure referrals are triaged within the agreed deadlines, maximising clinic capacity, and activity is captured to secure contract income. To ensure that all telephone bookings are carried out in accordance with the Divisional Administrative Standards and Service Standing Operating procedures (SOPs). BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people, and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe’s leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands. If you want to ‘Be Part of Our Team’ and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you. IMPORTANT * Please ensure you check your TRAC account regularly as this is how we will communicate with you during the shortlisting and selection process * Please ensure all sections of the application form are completed fully. Please particularly ensure that you provide full details of all referees including BUSINESS EMAIL ADDRESS, telephone contact details and postal address For further details / informal visits contact: Name: Charleen Rhone Job title: Speciality Manager Email address: charleen.rhone@nhs.net Telephone number: 0121 466 5385

This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.Birmingham Community Healthcare NHS Foundation Trust is seeking to appoint to the role of Team Leader within Dental Services Division.There has never been a more rewarding time to be a part of the recovery and restoration of operational delivery for services within BCHC. This very exciting role will require a motivated and dedicated individual with outstanding organisational and communication skills.As Team Leader you will supervise and provide daily leadership within the specialty management team for operational management and service delivery. The post holder will support and deputise for the Specialty Manager ensuring key business targets are met and to highlight areas of non-compliance.The Key focus of the role will be to Manage General anaesthetic waiting lists, ensure referrals are triaged within agreed deadlines, maximising clinic utilisation, ensuring activity is captured to secure contract income whilst adhering to both local and national targets.The post holder will supervise and provide daily leadership within the specialty management team for operational management and service delivery. The post will be based in one of our Community Birmingham Sites, some travelling maybe required.The post holder will support and deputise for Specialty Manager(s) ensuring key business targets are met and to highlight areas of non-compliance.The key focus of the role will be to Manage General Anaesthetic Waiting lists, ensure referrals are triaged within the agreed deadlines, maximising clinic capacity, and activity is captured to secure contract income.To ensure that all telephone bookings are carried out in accordance with the Divisional Administrative Standards and Service Standing Operating procedures (SOPs).BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people, and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe’s leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.If you want to ‘Be Part of Our Team’ and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.IMPORTANT * Please ensure you check your TRAC account regularly as this is how we will communicate with you during the shortlisting and selection process * Please ensure all sections of the application form are completed fully. Please particularly ensure that you provide full details of all referees including BUSINESS EMAIL ADDRESS, telephone contact details and postal address      For further details / informal visits contact: Name: Charleen Rhone Job title: Speciality Manager Email address: charleen.rhone@nhs.net Telephone number: 0121 466 5385

Band 4 Team Leader - Birmingham Community Healthcare NHS Foundation Trust

&lt;strong&gt;This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Birmingham Community Healthcare NHS Foundation Trust is seeking to appoint to the role of Team Leader within Dental Services Division.&lt;br&gt;&lt;br&gt;There has never been a more rewarding time to be a part of the recovery and restoration of operational delivery for services within BCHC. This very exciting role will require a motivated and dedicated individual with outstanding organisational and communication skills.&lt;br&gt;&lt;br&gt;As Team Leader you will supervise and provide daily leadership within the specialty management team for operational management and service delivery. The post holder will support and deputise for the Specialty Manager ensuring key business targets are met and to highlight areas of non-compliance.&lt;br&gt;&lt;br&gt;The Key focus of the role will be to Manage General anaesthetic waiting lists, ensure referrals are triaged within agreed deadlines, maximising clinic utilisation, ensuring activity is captured to secure contract income whilst adhering to both local and national targets.&lt;br&gt;&lt;br&gt;The post holder will supervise and provide daily leadership within the specialty management team for operational management and service delivery. The post will be based in one of our Community Birmingham Sites, some travelling maybe required.&lt;br&gt;&lt;br&gt;The post holder will support and deputise for Specialty Manager(s) ensuring key business targets are met and to highlight areas of non-compliance.&lt;br&gt;&lt;br&gt;The key focus of the role will be to Manage General Anaesthetic Waiting lists, ensure referrals are triaged within the agreed deadlines, maximising clinic capacity, and activity is captured to secure contract income.&lt;br&gt;&lt;br&gt;To ensure that all telephone bookings are carried out in accordance with the Divisional Administrative Standards and Service Standing Operating procedures (SOPs).&lt;br&gt;&lt;br&gt;BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people, and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe’s leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.&lt;br&gt;&lt;br&gt;If you want to ‘Be Part of Our Team’ and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.&lt;br&gt;&lt;br&gt;&lt;strong&gt;IMPORTANT&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Please ensure you check your TRAC account regularly as this is how we will communicate with you during the shortlisting and selection process&lt;/li&gt;&lt;li&gt;Please ensure all sections of the application form are completed fully. Please particularly ensure that you provide full details of all referees including BUSINESS EMAIL ADDRESS, telephone contact details and postal address&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;For further details / informal visits contact: Name: Charleen Rhone Job title: Speciality Manager Email address: charleen.rhone@nhs.net Telephone number: 0121 466 5385

Band 4 Team Leader

You must triage patients, assess complex needs, provide specialist pre-PR assessments, order and interpret diagnostic tests, and manage respiratory conditions.

You will triage referrals, assess patients' needs, order diagnostic tests, interpret results, and manage respiratory conditions with evidence-based care.

* This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested*** Are you an experienced Band 5 or established band 6 Nurse or Physiotherapist looking for a new challenge? Do you enjoy the excitement and challenge of long term respiratory condition management? Due to service expansion Birmingham Community Healthcare NHS Foundation Trust are looking to recruit an experienced band 5 or current band 6 to an exciting specialist respiratory position within the Adult Community Respiratory Team. The Adult Community Respiratory Team provide a range of services including pulmonary rehabilitation, Nurse led community respiratory Clinics, direct access spirometry clinics, domiciliary admission prevention and assisted discharge support across the Birmingham. As part of our committed and supportive team you will assist us in working together to develop and improve the lives of adult patients with a range of respiratory conditions predominantly Chronic Obstructive Pulmonary Disease (COPD), Asthma and Bronchiectasis. We are committed to the continued professional and career development of all staff with extensive internal training and support provided by experienced band 7 and band 6 clinicians already working in this field, supplemented with external training with the focus on developing the skills of the successful candidate to work autonomously in the challenging area of Respiratory. * To triage new referrals and assess complex facts and situations by being able to analyse, investigate and interpret information, exercising good analytical and judgemental skills and being able to compare a range of options * To provide comprehensive evidence based and skilled professional specialist Pre- PR assessments addressing individual patient needs prior to the programme. To take direct responsibility for the assessment of patients physical, psychological, and social support needs * Order/arrange, interpret and act on diagnostic tests i.e.Oxygen Assesments, chest x-rays, spirometry, and take an in depth medical history in order to diagnose the identified respiratory conditions supported, and manage symptoms in line with appropriate policy and guidelines. Be Part of Our Team... BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe’s leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands. If you want to ‘Be Part of Our Team’ and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you. For further details / informal visits contact: Name: Hayley Williamson Job title: Respiratory Clinical Specialist Lead Email address: Hayley.Williamson2@nhs.net Telephone number: 0121 466 3705

 * This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested***      Are you an experienced Band 5 or established band 6 Nurse or Physiotherapist looking for a new challenge?Do you enjoy the excitement and challenge of long term respiratory condition management?Due to service expansion Birmingham Community Healthcare NHS Foundation Trust are looking to recruit an experienced band 5 or current band 6 to an exciting specialist respiratory position within the Adult Community Respiratory Team.The Adult Community Respiratory Team provide a range of services including pulmonary rehabilitation, Nurse led community respiratory Clinics, direct access spirometry clinics, domiciliary admission prevention and assisted discharge support across the Birmingham.As part of our committed and supportive team you will assist us in working together to develop and improve the lives of adult patients with a range of respiratory conditions predominantly Chronic Obstructive Pulmonary Disease (COPD), Asthma and Bronchiectasis.We are committed to the continued professional and career development of all staff with extensive internal training and support provided by experienced band 7 and band 6 clinicians already working in this field, supplemented with external training with the focus on developing the skills of the successful candidate to work autonomously in the challenging area of Respiratory. * To triage new referrals and assess complex facts and situations by being able to analyse, investigate and interpret information, exercising good analytical and judgemental skills and being able to compare a range of options * To provide comprehensive evidence based and skilled professional specialist Pre- PR assessments addressing individual patient needs prior to the programme. To take direct responsibility for the assessment of patients physical, psychological, and social support needs * Order/arrange, interpret and act on diagnostic tests i.e.Oxygen Assesments, chest x-rays, spirometry, and take an in depth medical history in order to diagnose the identified respiratory conditions supported, and manage symptoms in line with appropriate policy and guidelines.      Be Part of Our Team...BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe’s leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.If you want to ‘Be Part of Our Team’ and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.For further details / informal visits contact: Name: Hayley Williamson Job title: Respiratory Clinical Specialist Lead Email address: Hayley.Williamson2@nhs.net Telephone number: 0121 466 3705

Band 6 Respiratory Nurse/Physiotherapist - Birmingham Community Healthcare NHS Foundation Trust

&lt;ul&gt;&lt;li&gt;This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested***&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Are you an experienced Band 5 or established band 6 Nurse or Physiotherapist looking for a new challenge?&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Do you enjoy the excitement and challenge of long term respiratory condition management?&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Due to service expansion Birmingham Community Healthcare NHS Foundation Trust are looking to recruit an experienced band 5 or current band 6 to an exciting specialist respiratory position within the Adult Community Respiratory Team. &lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;The Adult Community Respiratory Team provide a range of services including pulmonary rehabilitation, Nurse led community respiratory Clinics, direct access spirometry clinics, domiciliary admission prevention and assisted discharge support across the Birmingham. &lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;As part of our committed and supportive team you will assist us in working together to develop and improve the lives of adult patients with a range of respiratory conditions predominantly Chronic Obstructive Pulmonary Disease (COPD), Asthma and Bronchiectasis.&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;We are committed to the continued professional and career development of all staff with extensive internal training and support provided by experienced band 7 and band 6 clinicians already working in this field, supplemented with external training with the focus on developing the skills of the successful candidate to work autonomously in the challenging area of Respiratory.&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;To triage new referrals and assess complex facts and situations by being able to analyse, investigate and interpret information, exercising good analytical and judgemental skills and being able to compare a range of options&lt;/li&gt;&lt;li&gt;To provide comprehensive evidence based and skilled professional specialist Pre- PR assessments addressing individual patient needs prior to the programme. To take direct responsibility for the assessment of patients physical, psychological, and social support needs&lt;/li&gt;&lt;li&gt;Order/arrange, interpret and act on diagnostic tests i.e.Oxygen Assesments, chest x-rays, spirometry, and take an in depth medical history in order to diagnose the identified respiratory conditions supported, and manage symptoms in line with appropriate policy and guidelines.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Be Part of Our Team...&lt;br&gt;&lt;br&gt;BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe’s leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.&lt;br&gt;&lt;br&gt;If you want to ‘Be Part of Our Team’ and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.&lt;br&gt;&lt;br&gt;For further details / informal visits contact: Name: Hayley Williamson Job title: Respiratory Clinical Specialist Lead Email address: Hayley.Williamson2@nhs.net Telephone number: 0121 466 3705

Birmingham Community Healthcare NHS Foundation Trust

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