Health Insurance

Flexible Working

Sick Pay

Employee Discount

Large

The British Heart Foundation (BHF) is a charitable organisation dedicated to combating heart disease through research, education, and support. The BHF's primary mission is to save lives and improve cardiovascular health by funding groundbreaking research, advocating for heart-healthy lifestyles, and providing support to those affected by heart conditions. Their purpose revolves around preventing heart diseases, promoting awareness, and advancing medical knowledge to ensure a world where individuals live longer, healthier lives, free from the impact of heart-related illnesses. Through their multifaceted approach, the BHF strives to make a significant and lasting impact on heart health in the United Kingdom.

Science & Healthcare

British Heart Foundation

Healthcare

The largest independent funder of research into heart and circulatory diseases in the UK

You should have UX/UI design experience, a strong portfolio, expertise in Figma, user research skills, trend awareness, stakeholder engagement ability, and excellent project management.

You will conduct user research, create wireframes and prototypes, analyze UX trends, communicate with stakeholders, translate business goals into designs, and manage multiple projects effectively.

Design

London

<div>We're looking for an experienced UX Designer to join our Digital Team and help shape the online user experience for the British Heart Foundation (BHF).

About the Role:

The British Heart Foundation (BHF) is embarking on a significant digital transformation, prioritising personalised customer experiences, boosting fundraising income, and improving support for individuals living with heart and circulatory conditions.

 As a UX Designer, you'll be pivotal in driving this transformation. You'll spearhead user research, identify key user behaviours, translate insights into practical recommendations, and deliver innovative design concepts that align with best practices.

You'll work closely with our dynamic Digital, Marketing, Fundraising, and Engagement teams to craft and optimise impactful digital experiences.

Key Responsibilities:
<ul>
<li>User Research &amp; Discovery: Conduct thorough user research to understand user needs and behaviours.</li>
<li>UX Strategy &amp; Design: Convert research findings into wireframes, interactive prototypes, and high-fidelity UI designs (preferably using Figma). Additionally, ensure all designs are inclusive and accessible to diverse user groups.</li>
<li>Trend Analysis &amp; Innovation: Stay abreast of UX trends and implement best practices to enhance the user experience.</li>
<li>Stakeholder Communication: Effectively visualise, explain, and secure buy-in for design decisions from stakeholders at all levels.</li>
<li>Business Impact: Translate business objectives into user-centred designs that deliver tangible organisational impact.</li>
<li>Project Management: Manage multiple projects effectively, ensuring timely delivery and collaboration with various stakeholders.</li>
</ul>
Working arrangements<div> 
</div>
<div>This is 12 month fixed term contract.</div> 
<div></div>

This is a blended role, where your work will be dual located between your home and our London office. 
 
At the BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. 
 
 
About you 
 
As our ideal candidate, you bring experience conducting thorough user research and discovery, producing wireframes, interactive prototypes, and UI designs, ideally within Figma. 
 
With proven experience as a UX Designer, UI Designer, or similar role, you have a strong portfolio of design projects, a track record of staying ahead of UX trends, and a solid understanding of what makes an experience accessible to all users.

Able to visualise, explain, and create buy-in for your work with stakeholders at all levels, you have a solid background in translating diverse business objectives into UX insights as well as designs that meet customer needs and drive tangible impact on organisational objectives. 
 
You have outstanding time management and organisation skills, demonstrated by your track record of managing multiple projects with different stakeholders across a wide-ranging business portfolio. 
 
About us 
 
Our people are at the heart of everything we do. By funding research across six decades, we&rsquo;ve helped keep millions of hearts beating and millions of families together. We&rsquo;re investing in ground-breaking research that will get us closer than ever to a world free from the fear of heart and circulatory diseases. 
 
We value and respect every individual&rsquo;s unique contribution, celebrate diversity, and make inclusion part of what we do every day. 
 
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed. 
 
Benefits 
 
To find out more about the benefits available at the BHF please download our benefits document at the bottom of our advert page. 
 
Interview process 
 
Interviews may be held during the advertising period or shortly after the close date. Please note interviews will be held over Microsoft Teams. 

How to apply 
Want to join us? Complete our short online application form&mdash;all you need is your up-to-date CV and supporting statement. Just select the Apply the button below and take the first step towards an exciting new opportunity. 
 
As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey.</div>

We're looking for an experienced UX Designer to join our Digital Team and help shape the online user experience for the British Heart Foundation (BHF).

About the Role:

The British Heart Foundation (BHF) is embarking on a significant digital transformation, prioritising personalised customer experiences, boosting fundraising income, and improving support for individuals living with heart and circulatory conditions.

 As a UX Designer, you'll be pivotal in driving this transformation. You'll spearhead user research, identify key user behaviours, translate insights into practical recommendations, and deliver innovative design concepts that align with best practices.

You'll work closely with our dynamic Digital, Marketing, Fundraising, and Engagement teams to craft and optimise impactful digital experiences.

Key Responsibilities:

User Research & Discovery: Conduct thorough user research to understand user needs and behaviours.
UX Strategy & Design: Convert research findings into wireframes, interactive prototypes, and high-fidelity UI designs (preferably using Figma). Additionally, ensure all designs are inclusive and accessible to diverse user groups.
Trend Analysis & Innovation: Stay abreast of UX trends and implement best practices to enhance the user experience.
Stakeholder Communication: Effectively visualise, explain, and secure buy-in for design decisions from stakeholders at all levels.
Business Impact: Translate business objectives into user-centred designs that deliver tangible organisational impact.
Project Management: Manage multiple projects effectively, ensuring timely delivery and collaboration with various stakeholders.

Working arrangements

This is 12 month fixed term contract.


This is a blended role, where your work will be dual located between your home and our London office.

At the BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.


About you

As our ideal candidate, you bring experience conducting thorough user research and discovery, producing wireframes, interactive prototypes, and UI designs, ideally within Figma.

With proven experience as a UX Designer, UI Designer, or similar role, you have a strong portfolio of design projects, a track record of staying ahead of UX trends, and a solid understanding of what makes an experience accessible to all users.

Able to visualise, explain, and create buy-in for your work with stakeholders at all levels, you have a solid background in translating diverse business objectives into UX insights as well as designs that meet customer needs and drive tangible impact on organisational objectives.

You have outstanding time management and organisation skills, demonstrated by your track record of managing multiple projects with different stakeholders across a wide-ranging business portfolio.

About us

Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world free from the fear of heart and circulatory diseases.

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

Benefits

To find out more about the benefits available at the BHF please download our benefits document at the bottom of our advert page.

Interview process

Interviews may be held during the advertising period or shortly after the close date. Please note interviews will be held over Microsoft Teams.

How to apply
Want to join us? Complete our short online application form—all you need is your up-to-date CV and supporting statement. Just select the Apply the button below and take the first step towards an exciting new opportunity.

As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey.

Digital UX Designer - British Heart Foundation

Digital UX Designer

You should have web writing experience, design inclusive content, and be skilled in user experience, SEO, training others, and using CMS, Figma, GA4, and HTML. Attention to detail and time management are essential.

You will create, edit, and publish digital content, ensuring alignment with brand guidelines and best practices while collaborating with stakeholders to enhance user engagement and optimize journeys.

Marketing

<div>Our Digital Content Designers sit in the Digital team within the Marketing, Fundraising &amp; Events (MFE) Directorate at British Heart Foundation (BHF). The Digital Team is responsible for strategically developing, delivering, and optimising digital experiences for BHF customers.

As one of our Digital Content Designers, you&rsquo;ll scope, write, edit, design, and publish high-performing digital content within standard digital templates and content modules. You&rsquo;ll advocate best practices in layout consistency, content formatting, SEO, accessibility, and analytics.

You&rsquo;ll uphold our content guidelines, tone of voice and visual elements to ensure BHF content is always &ldquo;on-brand&rdquo;, accessible, consistent and optimised for search engines. Collaborating with stakeholders across the organisation, you&rsquo;ll ensure their content assists them in meeting their KPIs and wider organisational goals.

This role is key in ensuring BHF puts users at the heart of our digital content delivery; editing and publishing effective content that helps grow and deepen engagement for our diverse audiences across all digital channels.

You&rsquo;ll help drive the overhaul of bhf.org.uk and BHF customer journeys, by upgrading and migrating digital content into new templates, embracing emerging opportunities such as personalisation.

Working arrangements

We are recruiting for one permanent position and one fixed-term position running until March 2026. Please select your preference when completing the application form.

This is a blended role, where your work will be dual located between your home and our London office.

At the BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.

Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.

About you

Our ideal candidate will bring demonstrable experience of writing for the web, with proven ability to design content that is inclusive and accessible, and experience in editing, devising, and implementing creative digital content including text and images.

With excellent communication skills and a commitment to user needs, you have excellent knowledge of user experience, SEO and experience of training and supporting others when delivering high quality digital content.

With excellent attention to detail, time management and prioritisation skills, you have a working knowledge of content management systems, Figma, GA4, and HTML at an editorial level.

About us

Our people are at the heart of everything we do. By funding research across six decades, we&rsquo;ve helped keep millions of hearts beating and millions of families together. We&rsquo;re investing in ground-breaking research that will get us closer than ever to a world free from the fear of heart and circulatory diseases.

We value and respect every individual&rsquo;s unique contribution, celebrate diversity, and make inclusion part of what we do every day.

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

Benefits

To find out more about the benefits available at the BHF please download our benefits document from our advert page.

Interview process

There are two stages to our interview process. The first will be conducted via Microsoft Teams, and the second will take place in our London office.

During the first stage, we will ask about your experience, how it matches the role, and some competency-based questions.

The second stage will be task-based. We will send you the task prior to the interview, where you will present your work. We will then ask questions about your presentation.

How to apply

It&rsquo;s quick and easy to apply for a role at the BHF. Just click on the apply button. Please upload an up-to-date CV along with a supporting statement, outlining your interest in the role and how you meet the role&rsquo;s criteria.

As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.</div>

Our Digital Content Designers sit in the Digital team within the Marketing, Fundraising & Events (MFE) Directorate at British Heart Foundation (BHF). The Digital Team is responsible for strategically developing, delivering, and optimising digital experiences for BHF customers.

As one of our Digital Content Designers, you’ll scope, write, edit, design, and publish high-performing digital content within standard digital templates and content modules. You’ll advocate best practices in layout consistency, content formatting, SEO, accessibility, and analytics.

You’ll uphold our content guidelines, tone of voice and visual elements to ensure BHF content is always “on-brand”, accessible, consistent and optimised for search engines. Collaborating with stakeholders across the organisation, you’ll ensure their content assists them in meeting their KPIs and wider organisational goals.

This role is key in ensuring BHF puts users at the heart of our digital content delivery; editing and publishing effective content that helps grow and deepen engagement for our diverse audiences across all digital channels.

You’ll help drive the overhaul of bhf.org.uk and BHF customer journeys, by upgrading and migrating digital content into new templates, embracing emerging opportunities such as personalisation.

Working arrangements

We are recruiting for one permanent position and one fixed-term position running until March 2026. Please select your preference when completing the application form.

This is a blended role, where your work will be dual located between your home and our London office.

At the BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.

Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.

About you

Our ideal candidate will bring demonstrable experience of writing for the web, with proven ability to design content that is inclusive and accessible, and experience in editing, devising, and implementing creative digital content including text and images.

With excellent communication skills and a commitment to user needs, you have excellent knowledge of user experience, SEO and experience of training and supporting others when delivering high quality digital content.

With excellent attention to detail, time management and prioritisation skills, you have a working knowledge of content management systems, Figma, GA4, and HTML at an editorial level.

About us

Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world free from the fear of heart and circulatory diseases.

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

Benefits

To find out more about the benefits available at the BHF please download our benefits document from our advert page.

Interview process

There are two stages to our interview process. The first will be conducted via Microsoft Teams, and the second will take place in our London office.

During the first stage, we will ask about your experience, how it matches the role, and some competency-based questions.

The second stage will be task-based. We will send you the task prior to the interview, where you will present your work. We will then ask questions about your presentation.

How to apply

It’s quick and easy to apply for a role at the BHF. Just click on the apply button. Please upload an up-to-date CV along with a supporting statement, outlining your interest in the role and how you meet the role’s criteria.

As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

British Heart Foundation

Mission