Brown Thomas Arnotts is Ireland's leading luxury fashion retailer. We're a retail world built on iconic firsts, famed for the creativity that touches our brands, buildings and experiences. We’re always challenging ourselves to make every experience more special and unique for our customers and our people. Supported by strong family foundations that inspire us to create something that lasts. Because we care about the tomorrow we’re carving out. 

Discover more about Brown Thomas Arnotts' Vision, Purpose & Values by visiting our Life page. 

Brown Thomas
Established in 1849, Brown Thomas was from the outset, a name that is synonymous with luxury, integrity and beauty. Today the Brown Thomas ethos finds expression through its many departments, each individually designed with the very best retail experience in mind.  There are five iconic Brown Thomas department stores in Dublin, Dundrum, Cork, Limerick and Galway and one BT2 branded fashion store in Blanchardstown Shopping Centre.

Arnotts
Arnotts is Ireland’s oldest and largest department store having opened its decorative, brass-clad doors way back in 1843 and since then has developed the premises into the 300,000 sq. foot store as it stands today. A reliable family favourite with both Irish and international visitors, Arnotts boasts a broad collection of designer brands in fashion, beauty, homewares and more. The store is also home to numerous restaurants, and an unparalleled range of in-store services.

Named Best "Nation Store of the Year" at the Retail Excellence Awards
Named "Retail of the the Year" at the Retail Excellence Awards


Retail & Consumer Goods

Brown Thomas Arnotts

You must have customer service experience, provide personalized service, and be flexible with retail hours, including nights and weekends. Proof of right to work is required for interview.

You will provide outstanding customer service, boost sales, communicate effectively, collaborate across departments, manage stock, and complete administrative tasks efficiently.

Customer Relations

Hospitality & Retail

Galway

<div><div>GET TO KNOW US
At Jo Malone London, bringing the brand&rsquo;s generosity to life within our boutiques through exceptional customer service is paramount. Fragrant fun, curiosity and kindness are key. In this role you will truly be the host with the most, entertaining visitors from across the glove and showcasing The World of Jo Malone London to our customers, global colleagues, and corporate clients and media contacts. Creativity is our day to day. From the signature Hand &amp; Arm massage to hosting wedding consultations where you will help bottle some of their most precious memories. From floral crowns to graffiti artists, chocolate tasting and cocktail master classes, our services and events are the talk of the town. 
KNOW THE ROLE<ul><li>
Deliver exceptional customer service</li><li>
Maximise sales performance and productivity</li><li>
Communicate effectively</li><li>
Build collaborative relationships across department store</li><li>
Effectively manage stock and inventory</li><li>
Complete any administrative tasks to a high standard and in a timely manner</li></ul> 
KNOW WHAT WE'RE LOOKING FOR
We are looking for a candidate to fill a 12 hours contract over 2 days. Mid-week and weekend availability is essential. The ideal candidate will be warm, kind, and friendly, love to help with a &lsquo;can-do&rsquo; attitude. Will have a passion for service and storytelling whilst being adaptable and versatile. Will be gracious, intelligent, smart and have a groomed, clean, and crisp image.<ul><li>
Proven customer service experience</li><li>
The ability to provide inspirational, authentic, and personalized customer service</li><li>
Ability to work retail hours including days, nights, weekends, and special events in a fast-pace work environment</li><li>
Applicants must be able to provide proof of right to live and work in this country if invited to attend for interview</li></ul> 
KNOW HOW WE WORK<ul><li> 
 Experience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.</li><li> We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched.</li><li> We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer&rsquo;s lives better.</li><li> We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued.</li><li> We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial.</li></ul></div></div>

GET TO KNOW US
At Jo Malone London, bringing the brand’s generosity to life within our boutiques through exceptional customer service is paramount. Fragrant fun, curiosity and kindness are key. In this role you will truly be the host with the most, entertaining visitors from across the glove and showcasing The World of Jo Malone London to our customers, global colleagues, and corporate clients and media contacts. Creativity is our day to day. From the signature Hand & Arm massage to hosting wedding consultations where you will help bottle some of their most precious memories. From floral crowns to graffiti artists, chocolate tasting and cocktail master classes, our services and events are the talk of the town.
KNOW THE ROLE
Deliver exceptional customer service
Maximise sales performance and productivity
Communicate effectively
Build collaborative relationships across department store
Effectively manage stock and inventory
Complete any administrative tasks to a high standard and in a timely manner
KNOW WHAT WE'RE LOOKING FOR
We are looking for a candidate to fill a 12 hours contract over 2 days. Mid-week and weekend availability is essential. The ideal candidate will be warm, kind, and friendly, love to help with a ‘can-do’ attitude. Will have a passion for service and storytelling whilst being adaptable and versatile. Will be gracious, intelligent, smart and have a groomed, clean, and crisp image.
Proven customer service experience
The ability to provide inspirational, authentic, and personalized customer service
Ability to work retail hours including days, nights, weekends, and special events in a fast-pace work environment
Applicants must be able to provide proof of right to live and work in this country if invited to attend for interview
KNOW HOW WE WORK
 Experience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time. We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched. We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better. We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued. We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial.

Jo Malone, Stylist, Part Time - Brown Thomas Arnotts

Jo Malone, Stylist, Part Time

You should have retail experience, strong customer service skills, thrive in a fast-paced environment, communicate effectively, be target-driven, self-motivated, energetic, and passionate about our brands.

You will create memorable experiences, exceed customer needs, support loyalty programs, attend briefings, promote sustainable products, maintain merchandising standards, and ensure stock availability.

Sales & Business Development

Cork

<div><div>GET TO KNOW US
At Brown Thomas Arnotts, we exist to imagine and create a sustainable future for our People, Customers and Communities. Our Values, Do the Right Thing, Go Above and Beyond and Drive Creativity and Innovation remain at the heart of everything we do. We are Reinventing Retail and the way we Work to enable our teams to be more agile, flexible and responsive to our customer&rsquo;s needs
KNOW THE ROLE
Brown Thomas Cork is currently looking for a Part Time, Sales Consultant to join our Fashion Team on a 30 hour basis. ( Full flexibility is required for this role)
Responsibilities include:<ul><li>
Create a memorable in store experience through delivering extraordinary service to our customers</li><li>
Meeting and exceeding our customer&rsquo;s needs through product knowledge and building rapport</li><li>
Building customer loyalty through attentive services and showcasing our loyalty program</li><li>
Attending team briefings daily to understand targets and promotions</li><li>
Being passionate and enthusiastic about products and services available</li><li>
Promote the sustainable edit across your department</li><li>
Being aware of product lines in other departments and introducing related product to the customer</li><li>
Being knowledgeable of additional services on offer throughout the store including events and promotions</li><li>
Maintaining the highest level of merchandising standards</li><li>
Replenishing stock ensuring that all items/products are out on the shop floor</li><li>
Learn, understand and comply with all company policy and procedures</li></ul>
KNOW WHAT WE ARE LOOKING FOR<ul><li>
Retail experience</li><li>
Strong customer service skills</li><li>
Worked in a fast pace environment</li><li>
Effective Communication</li><li>
Target drive</li><li>
Self-motivation</li><li>
A people person</li><li>
Passion for our brands and our products</li><li>
Energetic</li></ul>
KNOW WHAT&rsquo;S IN IT FOR YOU
We believe that every team member should have the opportunity to a meaningful career that enhances professional and personal development. That is why; we foster a culture of belonging and inclusiveness, one that provides learning and purpose. We show respect for individual needs and circumstances and we enable our people to work in a way that best suits their unique lifestyles and their roles. We place trust in our teams to do the right thing for Brown Thomas Arnotts and keep our customers and team at the heart of our decision-making.<ul><li>
Competitive Salary</li><li>
Contributory Pension Scheme</li><li>
Competitive annual leave entitlement</li><li>
Team Member discount across the world&rsquo;s most iconic brands</li><li>
Recognition Days for Volunteering &amp; Wellbeing</li><li>
Wellbeing Initiatives</li><li>
Extensive Learning &amp; Development Offerings</li><li>
Leading Talent Programmes</li></ul>
KNOW HOW WE WORK
We Drive Creativity and Innovation: Creativity runs through our veins and fuels everything we do. We are an enterprising team that thinks outside the box to bring new ideas to life and to create unrivalled experiences designed for our customers and our world. Fostering a culture of innovation, we keep ahead of the rest while growing sustainably.
We Go Above and Beyond: As agents of change within our industry we set the standard, always leading, never imitating. We love to go where others haven't and thrive on sharing our knowledge and expertise. We work to surpass expectations, inspiring everyone who comes in to contact with our brands.
We Do the Right Thing: We respect our world and everyone we interact with. Acting with decency, honesty and transparency, we strive to ensure that everything we contemplate or do, contributes to a sustainable future. Embracing diversity and inclusivity we build trust among our customers, partners, and communities and with each other</div></div>

GET TO KNOW US
At Brown Thomas Arnotts, we exist to imagine and create a sustainable future for our People, Customers and Communities. Our Values, Do the Right Thing, Go Above and Beyond and Drive Creativity and Innovation remain at the heart of everything we do. We are Reinventing Retail and the way we Work to enable our teams to be more agile, flexible and responsive to our customer’s needs
KNOW THE ROLE
Brown Thomas Cork is currently looking for a Part Time, Sales Consultant to join our Fashion Team on a 30 hour basis. ( Full flexibility is required for this role)
Responsibilities include:
Create a memorable in store experience through delivering extraordinary service to our customers
Meeting and exceeding our customer’s needs through product knowledge and building rapport
Building customer loyalty through attentive services and showcasing our loyalty program
Attending team briefings daily to understand targets and promotions
Being passionate and enthusiastic about products and services available
Promote the sustainable edit across your department
Being aware of product lines in other departments and introducing related product to the customer
Being knowledgeable of additional services on offer throughout the store including events and promotions
Maintaining the highest level of merchandising standards
Replenishing stock ensuring that all items/products are out on the shop floor
Learn, understand and comply with all company policy and procedures
KNOW WHAT WE ARE LOOKING FOR
Retail experience
Strong customer service skills
Worked in a fast pace environment
Effective Communication
Target drive
Self-motivation
A people person
Passion for our brands and our products
Energetic
KNOW WHAT’S IN IT FOR YOU
We believe that every team member should have the opportunity to a meaningful career that enhances professional and personal development. That is why; we foster a culture of belonging and inclusiveness, one that provides learning and purpose. We show respect for individual needs and circumstances and we enable our people to work in a way that best suits their unique lifestyles and their roles. We place trust in our teams to do the right thing for Brown Thomas Arnotts and keep our customers and team at the heart of our decision-making.
Competitive Salary
Contributory Pension Scheme
Competitive annual leave entitlement
Team Member discount across the world’s most iconic brands
Recognition Days for Volunteering & Wellbeing
Wellbeing Initiatives
Extensive Learning & Development Offerings
Leading Talent Programmes
KNOW HOW WE WORK
We Drive Creativity and Innovation: Creativity runs through our veins and fuels everything we do. We are an enterprising team that thinks outside the box to bring new ideas to life and to create unrivalled experiences designed for our customers and our world. Fostering a culture of innovation, we keep ahead of the rest while growing sustainably.
We Go Above and Beyond: As agents of change within our industry we set the standard, always leading, never imitating. We love to go where others haven't and thrive on sharing our knowledge and expertise. We work to surpass expectations, inspiring everyone who comes in to contact with our brands.
We Do the Right Thing: We respect our world and everyone we interact with. Acting with decency, honesty and transparency, we strive to ensure that everything we contemplate or do, contributes to a sustainable future. Embracing diversity and inclusivity we build trust among our customers, partners, and communities and with each other

Sales Consultant, Fashions Department, Part Time - Brown Thomas Arnotts

Sales Consultant, Fashions Department, Part Time

You need retail or concierge experience, strong customer service skills, fast-paced work experience, effective communication, self-motivation, and a target-driven, people-oriented attitude.

You will enhance customer experiences, promote loyalty programs, deliver tailored after-sales service, attend briefings, and stay updated on products and events while collaborating with your team.

<div><div>GET TO KNOW US
At Brown Thomas Arnotts, we exist to imagine and create a sustainable future for our People, Customers and Communities. Our Values, Do the Right Thing, Go Above and Beyond and Drive Creativity and Innovation remain at the heart of everything we do. We are Reinventing Retail and the way we Work to enable our teams to be more agile, flexible and responsive to our customer&rsquo;s needs. 
KNOW THE ROLE
Our Concierge and Services Team will play an integral part of the Brown Thomas Arnotts journey in reinventing retail in a genuine and sustainable way, and we&rsquo;re hiring a team whose vision and style are as vibrant as our own to elevate this unique experience and redefine the future of retailing in Ireland. Don&rsquo;t miss this opportunity to join an exceptional team doing extraordinary things. This will be a 37.5 hour permanent contract. Mid-week availability is essential in this role. 
 
RESPONSIBILITIES AND DUTIES
Customer Experiences<ul><li>
Our luxury concierge service will enhance the customer experience through new innovation and digital services</li><li>
Introducing additional services including events and promotions throughout the store</li><li>
Building customer loyalty through attentive services and showcasing our loyalty program</li><li>
Providing a professional after sales services tailored to our customer&rsquo;s individual need</li></ul>
People<ul><li>
Working as part of a team, delivering extraordinary service to both external and internal customers</li><li>
Ensuring communication is open and clear within the team</li><li>
Contributing to store targets and goals</li><li>
Attending team briefings daily to understand targets and promotions</li><li>
Living and showcasing the behaviours associated with the Brown Thomas Arnotts people values</li></ul>
Services<ul><li>
Being passionate and enthusiastic about products and services available</li><li>
Acquiring and updating product knowledge through supplier training, product labels, magazines etc</li><li>
Keeping up to date with new services and product launches including new pop up stores</li><li>
Promote the sustainable edit across your department</li><li>
Being knowledgeable of additional services on offer throughout the store including events and promotions</li></ul> 
KNOW WHAT WE&rsquo;RE LOOKING FOR<ul><li>
Retail or Concierge experience</li><li>
Strong customer service skills</li><li>
Worked in a fast pace environment</li><li>
Effective Communication</li><li>
Target driven</li><li>
Self-motivation</li><li>
A people person</li></ul> 
KNOW WHAT&rsquo;S IN IT FOR YOU
We believe that every team member should have the opportunity to a meaningful career that enhances professional and personal development.
That is why; we foster a culture of belonging and inclusiveness, one that provides learning and purpose. We show respect for individual needs and circumstances and we enable our people to work in a way that best suits their unique lifestyles and their roles. We place trust in our teams to do the right thing for Brown Thomas Arnotts and keep our customers and team at the heart of our decision-making.<ul><li>
Team Member discount across the world&rsquo;s most iconic brands</li><li>
Competitive annual leave entitlement</li><li>
Recognition Days for Volunteering &amp; Wellbeing</li><li>
Wellbeing Initiatives</li><li>
Extensive Learning &amp; Development Offerings</li><li>
Leading Talent Programmes</li><li>
Additional Benefits</li></ul> 
KNOW HOW WE WORK
Experience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.
We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched.
We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer&rsquo;s lives better.
We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued.
We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial. 
Brown Thomas Arnotts is an equal opportunity employer committed to fostering a diverse and inclusive workplace where culture and creativity come together. Our future success depends on the perspectives and contributions of all team members &ndash; their diverse backgrounds, abilities and experiences make our business stronger. We don&rsquo;t discriminate on the basis of gender, marital status, family status, age, disability, sexual orientation, race, religion, and / or membership of the Travelling community.
We aim to ensure the candidate experience is accessible to all and every new team member who joins Brown Thomas Arnotts can expect to become part of a progressive community where different backgrounds, views &amp; personalities aren&rsquo;t just welcomed &ndash; they&rsquo;re positively nurtured. After all, we want you to bring your whole self to work. Please contact us at careers@brownthomas.ie to request accommodation.</div></div>

GET TO KNOW US
At Brown Thomas Arnotts, we exist to imagine and create a sustainable future for our People, Customers and Communities. Our Values, Do the Right Thing, Go Above and Beyond and Drive Creativity and Innovation remain at the heart of everything we do. We are Reinventing Retail and the way we Work to enable our teams to be more agile, flexible and responsive to our customer’s needs.
KNOW THE ROLE
Our Concierge and Services Team will play an integral part of the Brown Thomas Arnotts journey in reinventing retail in a genuine and sustainable way, and we’re hiring a team whose vision and style are as vibrant as our own to elevate this unique experience and redefine the future of retailing in Ireland. Don’t miss this opportunity to join an exceptional team doing extraordinary things. This will be a 37.5 hour permanent contract. Mid-week availability is essential in this role.

RESPONSIBILITIES AND DUTIES
Customer Experiences
Our luxury concierge service will enhance the customer experience through new innovation and digital services
Introducing additional services including events and promotions throughout the store
Building customer loyalty through attentive services and showcasing our loyalty program
Providing a professional after sales services tailored to our customer’s individual need
People
Working as part of a team, delivering extraordinary service to both external and internal customers
Ensuring communication is open and clear within the team
Contributing to store targets and goals
Attending team briefings daily to understand targets and promotions
Living and showcasing the behaviours associated with the Brown Thomas Arnotts people values
Services
Being passionate and enthusiastic about products and services available
Acquiring and updating product knowledge through supplier training, product labels, magazines etc
Keeping up to date with new services and product launches including new pop up stores
Promote the sustainable edit across your department
Being knowledgeable of additional services on offer throughout the store including events and promotions
KNOW WHAT WE’RE LOOKING FOR
Retail or Concierge experience
Strong customer service skills
Worked in a fast pace environment
Effective Communication
Target driven
Self-motivation
A people person
KNOW WHAT’S IN IT FOR YOU
We believe that every team member should have the opportunity to a meaningful career that enhances professional and personal development.
That is why; we foster a culture of belonging and inclusiveness, one that provides learning and purpose. We show respect for individual needs and circumstances and we enable our people to work in a way that best suits their unique lifestyles and their roles. We place trust in our teams to do the right thing for Brown Thomas Arnotts and keep our customers and team at the heart of our decision-making.
Team Member discount across the world’s most iconic brands
Competitive annual leave entitlement
Recognition Days for Volunteering & Wellbeing
Wellbeing Initiatives
Extensive Learning & Development Offerings
Leading Talent Programmes
Additional Benefits
KNOW HOW WE WORK
Experience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.
We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched.
We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better.
We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued.
We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial.
Brown Thomas Arnotts is an equal opportunity employer committed to fostering a diverse and inclusive workplace where culture and creativity come together. Our future success depends on the perspectives and contributions of all team members – their diverse backgrounds, abilities and experiences make our business stronger. We don’t discriminate on the basis of gender, marital status, family status, age, disability, sexual orientation, race, religion, and / or membership of the Travelling community.
We aim to ensure the candidate experience is accessible to all and every new team member who joins Brown Thomas Arnotts can expect to become part of a progressive community where different backgrounds, views & personalities aren’t just welcomed – they’re positively nurtured. After all, we want you to bring your whole self to work. Please contact us at careers@brownthomas.ie to request accommodation.

Concierge, Full Time - Brown Thomas Arnotts

Concierge, Full Time

You should have proven customer service experience, the ability to deliver personalized service, and availability for retail hours, including nights and weekends. Proof of work authorization is needed for interviews.

You will deliver outstanding customer service, maximize sales, communicate well, build relationships, manage inventory, and complete administrative tasks efficiently.

<div><div>GET TO KNOW US
At Jo Malone London, bringing the brand&rsquo;s generosity to life within our boutiques through exceptional customer service is paramount. Fragrant fun, curiosity and kindness are key. In this role you will truly be the host with the most, entertaining visitors from across the glove and showcasing The World of Jo Malone London to our customers, global colleagues, and corporate clients and media contacts. Creativity is our day to day. From the signature Hand &amp; Arm massage to hosting wedding consultations where you will help bottle some of their most precious memories. From floral crowns to graffiti artists, chocolate tasting and cocktail master classes, our services and events are the talk of the town. 
KNOW THE ROLE<ul><li>
Deliver exceptional customer service</li><li>
Maximise sales performance and productivity</li><li>
Communicate effectively</li><li>
Build collaborative relationships across department store</li><li>
Effectively manage stock and inventory</li><li>
Complete any administrative tasks to a high standard and in a timely manner</li></ul> 
KNOW WHAT WE'RE LOOKING FOR
We are looking for a candidate to fill a 10 hours contract over 2 days. Mid-week and weekend availability is essential. The ideal candidate will be warm, kind, and friendly, love to help with a &lsquo;can-do&rsquo; attitude. Will have a passion for service and storytelling whilst being adaptable and versatile. Will be gracious, intelligent, smart and have a groomed, clean, and crisp image.<ul><li>
Proven customer service experience</li><li>
The ability to provide inspirational, authentic, and personalized customer service</li><li>
Ability to work retail hours including days, nights, weekends, and special events in a fast-pace work environment</li><li>
Applicants must be able to provide proof of right to live and work in this country if invited to attend for interview</li></ul> 
KNOW HOW WE WORK<ul><li> 
 Experience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.</li><li> We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched.</li><li> We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer&rsquo;s lives better.</li><li> We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued.</li><li> We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial.</li></ul></div></div>

GET TO KNOW US
At Jo Malone London, bringing the brand’s generosity to life within our boutiques through exceptional customer service is paramount. Fragrant fun, curiosity and kindness are key. In this role you will truly be the host with the most, entertaining visitors from across the glove and showcasing The World of Jo Malone London to our customers, global colleagues, and corporate clients and media contacts. Creativity is our day to day. From the signature Hand & Arm massage to hosting wedding consultations where you will help bottle some of their most precious memories. From floral crowns to graffiti artists, chocolate tasting and cocktail master classes, our services and events are the talk of the town.
KNOW THE ROLE
Deliver exceptional customer service
Maximise sales performance and productivity
Communicate effectively
Build collaborative relationships across department store
Effectively manage stock and inventory
Complete any administrative tasks to a high standard and in a timely manner
KNOW WHAT WE'RE LOOKING FOR
We are looking for a candidate to fill a 10 hours contract over 2 days. Mid-week and weekend availability is essential. The ideal candidate will be warm, kind, and friendly, love to help with a ‘can-do’ attitude. Will have a passion for service and storytelling whilst being adaptable and versatile. Will be gracious, intelligent, smart and have a groomed, clean, and crisp image.
Proven customer service experience
The ability to provide inspirational, authentic, and personalized customer service
Ability to work retail hours including days, nights, weekends, and special events in a fast-pace work environment
Applicants must be able to provide proof of right to live and work in this country if invited to attend for interview
KNOW HOW WE WORK
 Experience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time. We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched. We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better. We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued. We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial.

You must meet sales targets, provide exceptional customer service, maintain brand standards, have beauty experience, and be flexible with retail hours. Proof of work eligibility is needed.

You will achieve sales targets, recruit customers, provide expert service, maintain a professional appearance, and ensure brand standards while supporting team efficiency and completing administrative tasks.

<div><div>GET TO KNOW US
&ldquo;It is my desire to create the first true luxury brand of the 21st century.&rdquo; &mdash; Tom Ford 
Tom Ford Beauty is a covetable collection of cosmetics and fragrances, shaped with Tom Ford&rsquo;s singular vision of modern glamour and crafted with the ultimate in quality and luxury. 
KNOW THE ROLE
Tom Ford Beauty in our Brown Thomas Arnotts Cork store are currently looking for a Specialist to join their team, the role is 30 hours per week, fully flexible, permanent contract with an immediate start. 
KNOW WHAT WE'RE LOOKING FOR<ul><li>
Achieve required retail sales targets; daily, weekly, monthly as set by the Company and communicated by the Counter Manager.</li><li>
Achieve the daily target of new customer recruitment as communicated by the Counter Manager.</li><li>
Utilize Customer Registry system to strengthen customer loyalty and maximize new launches and events through targeted customer communication.</li><li>
Give prompt, polite and efficient service at all times.</li><li>
Adhere to the Tom Ford Beauty service standards at all times.</li><li>
Communicate and demonstrate product expertise with every customer.</li><li>
Maintain high standard of personal grooming as required by Tom Ford Beauty.</li><li>
Wear the Tom Ford Beauty uniform and maintain the uniform clean, professional condition.</li><li>
Adhere at all times to Tom Ford Beauty specific makeup guidelines.</li><li>
Wear only Tom Ford Beauty products during working hours unless otherwise specified.</li><li>
Help colleagues and promote team efficiency by being flexible and taking on tasks as required.</li><li>
Communicate information to the Counter Manager and colleagues as needed</li><li>
Maintain high standards of time-keeping on the counter to ensure team efficiency.</li><li>
Clean counters, tester stands and displays regularly to maintain Tom Ford Beauty brand image.</li><li>
Merchandise the counter according to brand guidelines.</li><li>
Adhere to brand hygiene standards and correct utilization of all selling/demonstration tools and take action to ensure the counter complies with these.</li><li>
Complete all administration accurately, legibly and on time &ndash; including personal retail sales reporting and any other specific administration that is required by the Counter Manager.</li><li>
Carry out any other duties as may be required to support the Counter/Business Manager, the Sales &amp; Education Executive and/or the Company from time to time.</li></ul> 
KNOW WHAT WE&rsquo;RE LOOKING FOR<ul><li>
Previous beauty/ artistry experience is desirable.</li><li>
All applicants must be able to demonstrate the ability to provide inspirational, authentic and personalized customer service</li><li>
Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment</li><li>
Previous experience with retail point-of-sale software is desirable</li><li>
Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.</li></ul> 
KNOW HOW WE WORK
We Drive Creativity and Innovation: Creativity runs through our veins and fuels everything we do. We are an enterprising team that thinks outside the box to bring new ideas to life and to create unrivalled experiences designed for our customers and our world. Fostering a culture of innovation, we keep ahead of the rest while growing sustainably.
We Go Above and Beyond : As agents of change within our industry we set the standard, always leading, never imitating. We love to go where others haven't and thrive on sharing our knowledge and expertise. We work to surpass expectations, inspiring everyone who comes in to contact with our brands.
We Do the Right Thing: We respect our world and everyone we interact with. Acting with decency, honesty and transparency, we strive to ensure that everything we contemplate or do, contributes to a sustainable future. Embracing diversity and inclusivity we build trust among our customers, partners, communities and with each other.</div></div>

GET TO KNOW US
“It is my desire to create the first true luxury brand of the 21st century.” — Tom Ford
Tom Ford Beauty is a covetable collection of cosmetics and fragrances, shaped with Tom Ford’s singular vision of modern glamour and crafted with the ultimate in quality and luxury.
KNOW THE ROLE
Tom Ford Beauty in our Brown Thomas Arnotts Cork store are currently looking for a Specialist to join their team, the role is 30 hours per week, fully flexible, permanent contract with an immediate start.
KNOW WHAT WE'RE LOOKING FOR
Achieve required retail sales targets; daily, weekly, monthly as set by the Company and communicated by the Counter Manager.
Achieve the daily target of new customer recruitment as communicated by the Counter Manager.
Utilize Customer Registry system to strengthen customer loyalty and maximize new launches and events through targeted customer communication.
Give prompt, polite and efficient service at all times.
Adhere to the Tom Ford Beauty service standards at all times.
Communicate and demonstrate product expertise with every customer.
Maintain high standard of personal grooming as required by Tom Ford Beauty.
Wear the Tom Ford Beauty uniform and maintain the uniform clean, professional condition.
Adhere at all times to Tom Ford Beauty specific makeup guidelines.
Wear only Tom Ford Beauty products during working hours unless otherwise specified.
Help colleagues and promote team efficiency by being flexible and taking on tasks as required.
Communicate information to the Counter Manager and colleagues as needed
Maintain high standards of time-keeping on the counter to ensure team efficiency.
Clean counters, tester stands and displays regularly to maintain Tom Ford Beauty brand image.
Merchandise the counter according to brand guidelines.
Adhere to brand hygiene standards and correct utilization of all selling/demonstration tools and take action to ensure the counter complies with these.
Complete all administration accurately, legibly and on time – including personal retail sales reporting and any other specific administration that is required by the Counter Manager.
Carry out any other duties as may be required to support the Counter/Business Manager, the Sales & Education Executive and/or the Company from time to time.
KNOW WHAT WE’RE LOOKING FOR
Previous beauty/ artistry experience is desirable.
All applicants must be able to demonstrate the ability to provide inspirational, authentic and personalized customer service
Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
Previous experience with retail point-of-sale software is desirable
Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.
KNOW HOW WE WORK
We Drive Creativity and Innovation: Creativity runs through our veins and fuels everything we do. We are an enterprising team that thinks outside the box to bring new ideas to life and to create unrivalled experiences designed for our customers and our world. Fostering a culture of innovation, we keep ahead of the rest while growing sustainably.
We Go Above and Beyond : As agents of change within our industry we set the standard, always leading, never imitating. We love to go where others haven't and thrive on sharing our knowledge and expertise. We work to surpass expectations, inspiring everyone who comes in to contact with our brands.
We Do the Right Thing: We respect our world and everyone we interact with. Acting with decency, honesty and transparency, we strive to ensure that everything we contemplate or do, contributes to a sustainable future. Embracing diversity and inclusivity we build trust among our customers, partners, communities and with each other.

Brown Thomas Arnotts

Mission