Large

Chanel is a renowned luxury brand that specialises in haute couture, ready-to-wear clothing, handbags, perfumes, cosmetics, and accessories. The company strives to create timeless, elegant, and innovative products that reflect the essence of French luxury and sophistication. Chanel's overarching aim is to inspire and empower individuals by providing high-quality, beautifully crafted items that enhance personal style and self-expression while maintaining an enduring legacy in the fashion and beauty industries.

Retail & Consumer Goods

CHANEL

Fashion & Arts

You should be a team player with strong relationship-building skills, a motivational attitude, experience in client-facing roles, and the ability to deliver engaging skincare sessions in a dynamic retail setting.

You will provide personalized client experiences, drive sales, act as a brand ambassador, capture client data, and collaborate with your team to enhance overall performance and expertise in skincare.

Customer Relations

Sales & Business Development

London

Skincare Specialist<br><br>Location: John Lewis Oxford Street<br><br>Contract: Permanent, 37.5 hours/week, any 5 in 7 days<br><br>CHANEL is an independent company that believes in the freedom of creation, cultivates human potential, and acts to have a positive impact in the world.<br><br>“In order to be irreplaceable, one must always be different” stated company founder, Gabrielle Chanel. At CHANEL, we strive to identify what is unique in each person and support them through their journey with the brand.<br><br>Our mission at CHANEL Beauty is to underline what is most unique in every person and give our clients the confidence to become the true expression of themselves through exceptional fragrance, makeup and skincare creations.<br><br>Your role @CHANEL:<br><br>Reporting into the Manager, your role at CHANEL is to contribute to the overall performance of the CHANEL Fragrance and Beauty account. Delivering expert skincare consultations and taking ownership to drive the growth of the skincare business. Promoting key business objectives as appropriate and ensuring you work as a team to achieve personal and team targets and KPI’s.<br><br>You will provide a continued and elevated focus on CHANEL skincare, delivering expert consultations which immerse Clients further into the brand. Whilst you will need to take the lead and drive sales of CHANEL skincare, you will also be expected to promote fragrance and makeup.<br><br>What impact you can create at Chanel:<br><br><br><br> * You will create an exceptional experience for our clients which is authentic and tailored to their personal needs<br> * Contribute to the brand’s growth in the Beauty market by acting as an ambassador<br> * Demonstrate the highest level of expertise within skincare<br> * Play an integral part in building CHANEL’s portfolio of clients through data capture in line with the brand’s expectations<br> * Take responsibility for driving the sales contribution to the overall performance of the business<br> * Use your unique collection of strengths to enrich the overall experience<br> * Take ownership for the impact you make within the wider team<br>   <br>   <br>   <br><br>This is an impact-focused summary of the job and it’s helpful to note that responsibilities listed are not exhaustive; additional and more detailed duties will be shared during interview.<br><br>What you will bring to the role:<br><br><br><br> * An approachable, collaborative and team focused approach<br> * Ability to build relationships quickly and create a team spirit, with a flair for collaboration<br> * A sharing mindset that will continually nourish the client experience<br> * A highly motivated and committed approach, with a can-do attitude<br> * Experience of working in a client facing role<br> * A confident approach in delivering skincare application, masterclasses and workshops to enrich the client experience<br> * An understanding of how to drive the business and be adaptable to an ever-changing retail environment<br>   <br>   <br>   <br><br>You are energised by:<br><br><br><br> * Working in a highly collaborative environment that encourages people to perform at their best<br> * Creating an inspirational and supportive work environment for your team<br> * Thriving in an environment where personal growth is encouraged<br> * The ability to showcase your passion for skincare with your colleagues to further develop their understanding and skills<br> * Using empathy to understand client needs and identifying opportunities<br> * Understanding current and emerging skincare trends<br> * Contributing in the on-going and companywide version of sustainability. Sustainability is one of CHANEL’s key performance drivers, embedded into our ways of working we require continued collective action from all employees to deliver on CHANEL’s House Sustainability Ambitions across our four key areas:<br>   <br>    * Restoring Nature and Climate<br>    * Investing in Circularity<br>    * Advancing dignity and prosperity<br>    * Promoting the autonomy of women<br>      <br>      <br><br>What you would gain from this experience:<br><br><br><br> * Opportunity to work with one of the most well-known luxury global brands with a wealth of heritage<br> * You will be empowered to take ownership of your impact within the brand<br> * Additional training within skincare<br> * The UK Region plays a pivotal role in delivering on CHANEL’s House Sustainability Ambitions. Transforming our business and leaving a lasting positive impact on people and planet will require the collaborative efforts of everyone across our House. As an employee of CHANEL, you will be an important part of this journey<br>   <br>   <br>   <br><br>Benefits at CHANEL:<br><br>Our employee benefits have been created to support you across your professional and personal life by offering you:<br><br><br><br> * Physical Wellbeing: Private Medical Insurance covering pre-existing medical conditions and ability to add family members, Online GP App with 24/7 appointments available within 24 hours and Cycle Scheme participation for a tax-exempt bike and/or accessories<br> * Financial Wellbeing: Pension, Life Assurance and Retail Discounts across multiple retailers including Supermarkets, Gyms, Days Out and 100’s more<br> * Mental Wellbeing: Employee Assistance Programmes and Other Support Lines<br> * Lifestyle: Arts & Culture Ticket Discounts across major London attractions, CHANEL Product Discounts and Employee Only Sales<br> * Employee Recognition: Service Awards Programme offering CHANEL Products, Retail Vouchers and Additional Holidays across milestones<br> * Benefits are eligibility dependant and subject to change at any time<br>   <br>   <br>   <br><br>At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.

Skincare SpecialistLocation: John Lewis Oxford StreetContract: Permanent, 37.5 hours/week, any 5 in 7 daysCHANEL is an independent company that believes in the freedom of creation, cultivates human potential, and acts to have a positive impact in the world.“In order to be irreplaceable, one must always be different” stated company founder, Gabrielle Chanel. At CHANEL, we strive to identify what is unique in each person and support them through their journey with the brand.Our mission at CHANEL Beauty is to underline what is most unique in every person and give our clients the confidence to become the true expression of themselves through exceptional fragrance, makeup and skincare creations.Your role @CHANEL:Reporting into the Manager, your role at CHANEL is to contribute to the overall performance of the CHANEL Fragrance and Beauty account. Delivering expert skincare consultations and taking ownership to drive the growth of the skincare business. Promoting key business objectives as appropriate and ensuring you work as a team to achieve personal and team targets and KPI’s.You will provide a continued and elevated focus on CHANEL skincare, delivering expert consultations which immerse Clients further into the brand. Whilst you will need to take the lead and drive sales of CHANEL skincare, you will also be expected to promote fragrance and makeup.What impact you can create at Chanel: * You will create an exceptional experience for our clients which is authentic and tailored to their personal needs * Contribute to the brand’s growth in the Beauty market by acting as an ambassador * Demonstrate the highest level of expertise within skincare * Play an integral part in building CHANEL’s portfolio of clients through data capture in line with the brand’s expectations * Take responsibility for driving the sales contribution to the overall performance of the business * Use your unique collection of strengths to enrich the overall experience * Take ownership for the impact you make within the wider team         This is an impact-focused summary of the job and it’s helpful to note that responsibilities listed are not exhaustive; additional and more detailed duties will be shared during interview.What you will bring to the role: * An approachable, collaborative and team focused approach * Ability to build relationships quickly and create a team spirit, with a flair for collaboration * A sharing mindset that will continually nourish the client experience * A highly motivated and committed approach, with a can-do attitude * Experience of working in a client facing role * A confident approach in delivering skincare application, masterclasses and workshops to enrich the client experience * An understanding of how to drive the business and be adaptable to an ever-changing retail environment         You are energised by: * Working in a highly collaborative environment that encourages people to perform at their best * Creating an inspirational and supportive work environment for your team * Thriving in an environment where personal growth is encouraged * The ability to showcase your passion for skincare with your colleagues to further develop their understanding and skills * Using empathy to understand client needs and identifying opportunities * Understanding current and emerging skincare trends * Contributing in the on-going and companywide version of sustainability. Sustainability is one of CHANEL’s key performance drivers, embedded into our ways of working we require continued collective action from all employees to deliver on CHANEL’s House Sustainability Ambitions across our four key areas:       * Restoring Nature and Climate    * Investing in Circularity    * Advancing dignity and prosperity    * Promoting the autonomy of women            What you would gain from this experience: * Opportunity to work with one of the most well-known luxury global brands with a wealth of heritage * You will be empowered to take ownership of your impact within the brand * Additional training within skincare * The UK Region plays a pivotal role in delivering on CHANEL’s House Sustainability Ambitions. Transforming our business and leaving a lasting positive impact on people and planet will require the collaborative efforts of everyone across our House. As an employee of CHANEL, you will be an important part of this journey         Benefits at CHANEL:Our employee benefits have been created to support you across your professional and personal life by offering you: * Physical Wellbeing: Private Medical Insurance covering pre-existing medical conditions and ability to add family members, Online GP App with 24/7 appointments available within 24 hours and Cycle Scheme participation for a tax-exempt bike and/or accessories * Financial Wellbeing: Pension, Life Assurance and Retail Discounts across multiple retailers including Supermarkets, Gyms, Days Out and 100’s more * Mental Wellbeing: Employee Assistance Programmes and Other Support Lines * Lifestyle: Arts & Culture Ticket Discounts across major London attractions, CHANEL Product Discounts and Employee Only Sales * Employee Recognition: Service Awards Programme offering CHANEL Products, Retail Vouchers and Additional Holidays across milestones * Benefits are eligibility dependant and subject to change at any time         At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.

Skincare Specialist- John Lewis Oxford Street - CHANEL

&lt;strong&gt;Skincare Specialist &lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Location: &lt;/strong&gt;&lt;strong&gt;John Lewis Oxford Street&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Contract: Permanent, 37.5 hours/week, any 5 in 7 days&lt;br&gt;&lt;br&gt;&lt;/strong&gt;CHANEL is an independent company that believes in the freedom of creation, cultivates human potential, and acts to have a positive impact in the world.&lt;br&gt;&lt;br&gt;“In order to be irreplaceable, one must always be different” stated company founder, Gabrielle Chanel. At CHANEL, we strive to identify what is unique in each person and support them through their journey with the brand.&lt;br&gt;&lt;br&gt;Our mission at CHANEL Beauty is to underline what is most unique in every person and give our clients the confidence to become the true expression of themselves through exceptional fragrance, makeup and skincare creations.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Your role @CHANEL:&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Reporting into the Manager, your role at CHANEL is to contribute to the overall performance of the CHANEL Fragrance and Beauty account. Delivering expert skincare consultations and taking ownership to drive the growth of the skincare business. Promoting key business objectives as appropriate and ensuring you work as a team to achieve personal and team targets and KPI’s.&lt;br&gt;&lt;br&gt;You will provide a continued and elevated focus on CHANEL skincare, delivering expert consultations which immerse Clients further into the brand. Whilst you will need to take the lead and drive sales of CHANEL skincare, you will also be expected to promote fragrance and makeup.&lt;br&gt;&lt;br&gt;&lt;strong&gt;What impact you can create at Chanel: &lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;You will create an exceptional experience for our clients which is authentic and tailored to their personal needs&lt;/li&gt;&lt;li&gt;Contribute to the brand’s growth in the Beauty market by acting as an ambassador&lt;/li&gt;&lt;li&gt;Demonstrate the highest level of expertise within skincare&lt;/li&gt;&lt;li&gt;Play an integral part in building CHANEL’s portfolio of clients through data capture in line with the brand’s expectations&lt;/li&gt;&lt;li&gt;Take responsibility for driving the sales contribution to the overall performance of the business&lt;/li&gt;&lt;li&gt;Use your unique collection of strengths to enrich the overall experience&lt;/li&gt;&lt;li&gt;Take ownership for the impact you make within the wider team&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;This is an impact-focused summary of the job and it’s helpful to note that responsibilities listed are not exhaustive; additional and more detailed duties will be shared during interview.&lt;br&gt;&lt;br&gt;&lt;strong&gt;What you will bring to the role: &lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;An approachable, collaborative and team focused approach&lt;/li&gt;&lt;li&gt;Ability to build relationships quickly and create a team spirit, with a flair for collaboration&lt;/li&gt;&lt;li&gt;A sharing mindset that will continually nourish the client experience&lt;/li&gt;&lt;li&gt;A highly motivated and committed approach, with a can-do attitude&lt;/li&gt;&lt;li&gt;Experience of working in a client facing role&lt;/li&gt;&lt;li&gt;A confident approach in delivering skincare application, masterclasses and workshops to enrich the client experience&lt;/li&gt;&lt;li&gt;An understanding of how to drive the business and be adaptable to an ever-changing retail environment&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;You are energised by: &lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Working in a highly collaborative environment that encourages people to perform at their best&lt;/li&gt;&lt;li&gt;Creating an inspirational and supportive work environment for your team&lt;/li&gt;&lt;li&gt;Thriving in an environment where personal growth is encouraged&lt;/li&gt;&lt;li&gt;The ability to showcase your passion for skincare with your colleagues to further develop their understanding and skills&lt;/li&gt;&lt;li&gt;Using empathy to understand client needs and identifying opportunities&lt;/li&gt;&lt;li&gt;Understanding current and emerging skincare trends&lt;/li&gt;&lt;li&gt;Contributing in the on-going and companywide version of sustainability. Sustainability is one of CHANEL’s key performance drivers, embedded into our ways of working we require continued collective action from all employees to deliver on CHANEL’s House Sustainability Ambitions across our four key areas:&lt;br&gt;&lt;/li&gt;&lt;ul&gt;&lt;li&gt;Restoring Nature and Climate&lt;/li&gt;&lt;li&gt;Investing in Circularity&lt;/li&gt;&lt;li&gt;Advancing dignity and prosperity&lt;/li&gt;&lt;li&gt;Promoting the autonomy of women&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;/ul&gt;&lt;strong&gt;What you would gain from this experience: &lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Opportunity to work with one of the most well-known luxury global brands with a wealth of heritage&lt;/li&gt;&lt;li&gt;You will be empowered to take ownership of your impact within the brand&lt;/li&gt;&lt;li&gt;Additional training within skincare&lt;/li&gt;&lt;li&gt;The UK Region plays a pivotal role in delivering on CHANEL’s House Sustainability Ambitions. Transforming our business and leaving a lasting positive impact on people and planet will require the collaborative efforts of everyone across our House. As an employee of CHANEL, you will be an important part of this journey&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Benefits at CHANEL:&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Our employee benefits have been created to support you across your professional and personal life by offering you:&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Physical Wellbeing: Private Medical Insurance covering pre-existing medical conditions and ability to add family members, Online GP App with 24/7 appointments available within 24 hours and Cycle Scheme participation for a tax-exempt bike and/or accessories &lt;/li&gt;&lt;li&gt;Financial Wellbeing: Pension, Life Assurance and Retail Discounts across multiple retailers including Supermarkets, Gyms, Days Out and 100’s more &lt;/li&gt;&lt;li&gt;Mental Wellbeing: Employee Assistance Programmes and Other Support Lines &lt;/li&gt;&lt;li&gt;Lifestyle: Arts &amp;amp; Culture Ticket Discounts across major London attractions, CHANEL Product Discounts and Employee Only Sales &lt;/li&gt;&lt;li&gt;Employee Recognition: Service Awards Programme offering CHANEL Products, Retail Vouchers and Additional Holidays across milestones &lt;/li&gt;&lt;li&gt;Benefits are eligibility dependant and subject to change at any time&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;em&gt;At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.&lt;/em&gt;

Skincare Specialist- John Lewis Oxford Street

You should have a degree, 5+ years in marketing or luxury, strong analytics, Excel/PowerPoint skills, and excellent interpersonal, organizational, and creative abilities.

You will manage marketing strategies, drive client engagement, oversee events, ensure brand alignment, handle budgeting, support product launches, and analyze performance metrics.

Marketing

Product

Toronto

<div><div>Marketing Manager - Watches and Fine Jewellery Division</div><div></div><div>
Location: Toronto, Ontario CHANEL<br>
Reports to: Watches and Fine Jewellery Director<br>
Contract: 1-year Temporary Position, Full-time</div><div></div><div>
Your role @Chanel:</div><div></div><div>
As a client-focused, exceptionally collaborative manager with a strong sense of ownership, flexibility, and people-first mindset, you will help drive the rapidly expanding business within the WATCHES and FINE JEWELLERY (WFJ) DIVISION at CHANEL. As a primary intention, you will be the MARKETING LEAD with KPIs around Product Management, Marketing Strategy and implementation, Events Management, Inter-divisional Collaboration (Fashion, PR, F&amp;B, Media), and Client Experience oversight to drive overall WFJ Divisional Performance.</div><div></div><div>
What impact you can create at Chanel:</div><div><ul><li><br>
You will bring your knowledge and expertise to manage to bring W&amp;FJ to life at retail and continuously uplift the client experience. This will be achieved with Marketing Strategy oversight (including events and divisional activations), Client Engagement and Development, budget management all while being exceptionally collaborative cross-functionally with the other divisions and stakeholders.</li></ul></div><div></div><div>
Marketing Strategy</div><div><ul><li><br>
Ensure all client and marketing activities are in line with brand image and local business needs and synergized across all touch points:</li></ul>
o CORE PRODUCT business: Precious Jewellery (Coco Crush, N5) and Watches (J12, Premiere) + other lines as determined by global guidelines<br>
o ALL PRODUCT LAUNCHES<br>
o EVENTS, ACTIVATIONS/PODIUM programming (full WFJ oversight, in partnership with Fashion Events Coordinator)<br>
<ul><li>Ultimate responsibility for VM, and product presentation while managing stock with the</li></ul></div><div>
Operations manager<br>
<ul><li>Supplement National WFJ program with targeted initiatives created through close collaboration and needs understanding of each retail outlet (9 POS in Canada)</li><li>Outline and update all divisional marketing initiatives through a singular calendar</li></ul>
o Ensure respect of all on-counter dates, embargo information<br>
<ul><li>Work hand-in-hand with High-End Business Manager to ensure total cohesion between Core and High-End business activities.</li><li>Create launch packages and communication to cascade to retail/wholesale team</li></ul>
o Maximize engagement within WFJ Teams Support Group<br>
<ul><li>Create campaign recaps after every major launch/event/initiative</li><li>Responsible for budget management + PO approval process + supplier management</li></ul>
KPIs: Launches, core business, and events performance, Communication cadence and quality, collaboration with Boutique Management on tailor-made initiatives</div><div></div><div>
Product Management</div><div><ul><li><br>
Manage all product orchestration (campaign tools, marketing calendar, alignment of VM)</li><li>Foster regular communication of marketing and client insights topics with cross-functional teams and other divisions to ensure clear understanding, alignment of objectives, and prioritize the client experience.</li><li>Work closely with the Operations manager to ensure optimal stock levels</li><li>Monitor and assess key lines to ensure consistent growth (and action plans if needed including incentives)</li><li>Understand market trends and product opportunities within the catalog to help impact launch item forecasts</li><li>Liaise directly with Advisors and Boutique Management on product knowledge gaps and work with Head of High End business and UK Regional teams to deliver useful training content to address</li></ul>
KPIs: Campaign orchestration success, FA knowledge and comfort with product, Incentive performance</div><div></div><div>
Client Engagement and Development</div><div><ul><li><br>
Support WFJ Director in defining the annual client strategy, guidelines, action plan and implementation to drive local business objectives in sync with the global vision.</li><li>Strategize, create and drive a client targeting plan leveraging on 1-1 and 1-many client tools to support collection orchestrations and event activations and working closely with communications and two other divisions to align</li><li>Manage start to finish all CRM campaigns online and offline</li></ul>
o Confirm needs for all CRM campaigns (targeting, assets, deduplication, planning) to brief third-party vendors<br>
o Align locally with other divisions on the CRM calendar, with a one-house approach<br>
o Ensure seamless execution of CRM campaigns according to approved requirements.<br>
<ul><li>Ensure client data is kept confidential, safe, private and managed in line with Canadian laws</li><li>Close collaboration with High End Business Manager on VIC client treatments and experiences</li><li>Oversight of all WFJ Wholesale digital initiatives including site updates</li></ul>
KPIs: Communication aligned to global calendar, client purchase metrics, CRM program performance indicators</div><div></div><div>
Inter-Divisional Collaboration</div><div><ul><li><br>
Work closely with Fashion VM to ensure alignment of product messaging with Marketing calendar and initiatives</li></ul>
o Planning + forecasting of Fashion + WFJ tools, logistical management, and out-of-Boutique animations<br>
<ul><li>Close communication and partnership with all Fashion HQ leadership (Retail, Merchandising, Operations, CRM)</li><li>Regular presence and interaction with FA&rsquo;s, WFJ Sales Specialist in each retail POS for and relationship building, needs assessments, programming adaption, operational improvement</li><li>Partner with Finance and Accounting on marketing budget alignment, pricing validation, wholesale invoicing,</li><li>Liaise with PR to coordinate press rack purchases, press sample loans, photo shoots etc.</li><li>Collaborate with Media director to propose initiatives and program aligning with Marketing calendar</li></ul>
KPIs: Boutique-level engagement and involvement, Engagement and connection to other team members, pricing/invoicing accuracy</div><div></div><div>
In addition, will also work to help CHANEL gain market share through:</div><div><ul><li><br>
Conducting competitive analysis and reporting of the marketplace to understand trends, pricing, distribution strategies within the industry</li><li>Regular business analysis and reporting on launch/core performance, sales by line/door, and other KPI and performance indicators</li><li>Presentation preparation and reporting to management on a regular basis</li></ul></div><div><br>
What you will bring to the role:</div><div><ul><li><br>
Preferably University graduate</li><li>Min. 5 years&rsquo; working experience, preferably in Marketing, CRM, Luxury</li><li>Experience in Excel data management, PowerPoint expertise is a plus</li><li>Strong analytical skills: able to draw sound conclusions from data and generate relevant action plans</li><li>Team player who can engage, communicate and influence people: strong interpersonal skills are critical</li><li>Self-starter and highly self-motivated, meticulous and attention to detail</li><li>Creative and able to think out of the box, open to changes, keen interest in learning and a strong sense of curiosity</li><li>Strong organization skills: able to think structurally, logically and systematically</li></ul></div><div></div><div>
You are energized by:</div><div><ul><li><br>
Developing, recommending, and executing policies and strategies for all marketing activities</li><li>Retail luxury landscape &amp; culture</li></ul></div><div><br>
What you would gain from this experience:</div><div><ul><li><br>
The opportunity to be part of exciting Marketing projects &amp; activities at CHANEL.</li></ul></div><div></div><div><i>
At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.</i></div><div><i><br>
CHANEL CANADA ULC. welcomes all applicants for this position. We are committed to fair and accessible employment practices. Accommodations are available upon request for candidates with disabilities throughout the recruitment process</i></div></div>

Marketing Manager - Watches and Fine Jewellery Division
Location: Toronto, Ontario CHANEL
Reports to: Watches and Fine Jewellery Director
Contract: 1-year Temporary Position, Full-time
Your role @Chanel:
As a client-focused, exceptionally collaborative manager with a strong sense of ownership, flexibility, and people-first mindset, you will help drive the rapidly expanding business within the WATCHES and FINE JEWELLERY (WFJ) DIVISION at CHANEL. As a primary intention, you will be the MARKETING LEAD with KPIs around Product Management, Marketing Strategy and implementation, Events Management, Inter-divisional Collaboration (Fashion, PR, F&B, Media), and Client Experience oversight to drive overall WFJ Divisional Performance.
What impact you can create at Chanel:
You will bring your knowledge and expertise to manage to bring W&FJ to life at retail and continuously uplift the client experience. This will be achieved with Marketing Strategy oversight (including events and divisional activations), Client Engagement and Development, budget management all while being exceptionally collaborative cross-functionally with the other divisions and stakeholders.
Marketing Strategy
Ensure all client and marketing activities are in line with brand image and local business needs and synergized across all touch points:
o CORE PRODUCT business: Precious Jewellery (Coco Crush, N5) and Watches (J12, Premiere) + other lines as determined by global guidelines
o ALL PRODUCT LAUNCHES
o EVENTS, ACTIVATIONS/PODIUM programming (full WFJ oversight, in partnership with Fashion Events Coordinator)
Ultimate responsibility for VM, and product presentation while managing stock with the
Operations manager
Supplement National WFJ program with targeted initiatives created through close collaboration and needs understanding of each retail outlet (9 POS in Canada)Outline and update all divisional marketing initiatives through a singular calendar
o Ensure respect of all on-counter dates, embargo information
Work hand-in-hand with High-End Business Manager to ensure total cohesion between Core and High-End business activities.Create launch packages and communication to cascade to retail/wholesale team
o Maximize engagement within WFJ Teams Support Group
Create campaign recaps after every major launch/event/initiativeResponsible for budget management + PO approval process + supplier management
KPIs: Launches, core business, and events performance, Communication cadence and quality, collaboration with Boutique Management on tailor-made initiatives
Product Management
Manage all product orchestration (campaign tools, marketing calendar, alignment of VM)Foster regular communication of marketing and client insights topics with cross-functional teams and other divisions to ensure clear understanding, alignment of objectives, and prioritize the client experience.Work closely with the Operations manager to ensure optimal stock levelsMonitor and assess key lines to ensure consistent growth (and action plans if needed including incentives)Understand market trends and product opportunities within the catalog to help impact launch item forecastsLiaise directly with Advisors and Boutique Management on product knowledge gaps and work with Head of High End business and UK Regional teams to deliver useful training content to address
KPIs: Campaign orchestration success, FA knowledge and comfort with product, Incentive performance
Client Engagement and Development
Support WFJ Director in defining the annual client strategy, guidelines, action plan and implementation to drive local business objectives in sync with the global vision.Strategize, create and drive a client targeting plan leveraging on 1-1 and 1-many client tools to support collection orchestrations and event activations and working closely with communications and two other divisions to alignManage start to finish all CRM campaigns online and offline
o Confirm needs for all CRM campaigns (targeting, assets, deduplication, planning) to brief third-party vendors
o Align locally with other divisions on the CRM calendar, with a one-house approach
o Ensure seamless execution of CRM campaigns according to approved requirements.
Ensure client data is kept confidential, safe, private and managed in line with Canadian lawsClose collaboration with High End Business Manager on VIC client treatments and experiencesOversight of all WFJ Wholesale digital initiatives including site updates
KPIs: Communication aligned to global calendar, client purchase metrics, CRM program performance indicators
Inter-Divisional Collaboration
Work closely with Fashion VM to ensure alignment of product messaging with Marketing calendar and initiatives
o Planning + forecasting of Fashion + WFJ tools, logistical management, and out-of-Boutique animations
Close communication and partnership with all Fashion HQ leadership (Retail, Merchandising, Operations, CRM)Regular presence and interaction with FA’s, WFJ Sales Specialist in each retail POS for and relationship building, needs assessments, programming adaption, operational improvementPartner with Finance and Accounting on marketing budget alignment, pricing validation, wholesale invoicing,Liaise with PR to coordinate press rack purchases, press sample loans, photo shoots etc.Collaborate with Media director to propose initiatives and program aligning with Marketing calendar
KPIs: Boutique-level engagement and involvement, Engagement and connection to other team members, pricing/invoicing accuracy
In addition, will also work to help CHANEL gain market share through:
Conducting competitive analysis and reporting of the marketplace to understand trends, pricing, distribution strategies within the industryRegular business analysis and reporting on launch/core performance, sales by line/door, and other KPI and performance indicatorsPresentation preparation and reporting to management on a regular basis
What you will bring to the role:
Preferably University graduateMin. 5 years’ working experience, preferably in Marketing, CRM, LuxuryExperience in Excel data management, PowerPoint expertise is a plusStrong analytical skills: able to draw sound conclusions from data and generate relevant action plansTeam player who can engage, communicate and influence people: strong interpersonal skills are criticalSelf-starter and highly self-motivated, meticulous and attention to detailCreative and able to think out of the box, open to changes, keen interest in learning and a strong sense of curiosityStrong organization skills: able to think structurally, logically and systematically
You are energized by:
Developing, recommending, and executing policies and strategies for all marketing activitiesRetail luxury landscape & culture
What you would gain from this experience:
The opportunity to be part of exciting Marketing projects & activities at CHANEL.
At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.
CHANEL CANADA ULC. welcomes all applicants for this position. We are committed to fair and accessible employment practices. Accommodations are available upon request for candidates with disabilities throughout the recruitment process

Marketing Manager - Watches and Fine Jewellery - CHANEL

Marketing Manager - Watches and Fine Jewellery

You must provide exceptional client service, conduct consultations, use selling skills, achieve sales goals, grow the customer base, and build strong in-store relationships through effective communication.

You will deliver exceptional client service, conduct consultations, achieve sales goals, expand the customer base, and foster strong in-store relationships through effective communication.

Location: CHANEL Counter at Holt Renfrew Bloor - Toronto, ON<br><br>Reports to: Territory Manager<br><br>Contract: Full-time and permanent position<br><br>Your role at Chanel:<br><br>As a Beauty Confidant, you will embody the values of the Brand by creating a unique and personal one-to-one client experience in-store.<br><br>What impact you can create at Chanel:<br><br>You will generate maximum sales volume while providing superior client service and relate to customer needs ensuring repeat sales and loyal customers.<br><br>What you will bring to the role:<br><br><br><br> * You will provide superior client service by demonstrating interest, courtesy and sincerity;<br> * You will extend exceptional client care to every customer through consultations;<br> * You will use your selling skills that relates to customer needs;<br> * You will achieve sales goals planned for the year for your Fragrance & Beauty account;<br> * You will increase the customer base and build business for the future;<br> * You will build strong in-store business relationships through effective communication.<br>   <br>   <br>   <br><br>You are energised by:<br><br><br><br> * Providing the Chanel ultimate luxury client experience;<br> * Achieving sales plan.<br>   <br>   <br>   <br><br>What you would gain from this experience:<br><br><br><br> * Gratification in offering a unique client experience.<br>   <br>   <br>   <br><br>At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.

Location: CHANEL Counter at Holt Renfrew Bloor - Toronto, ONReports to: Territory ManagerContract: Full-time and permanent positionYour role at Chanel:As a Beauty Confidant, you will embody the values of the Brand by creating a unique and personal one-to-one client experience in-store.What impact you can create at Chanel:You will generate maximum sales volume while providing superior client service and relate to customer needs ensuring repeat sales and loyal customers.What you will bring to the role: * You will provide superior client service by demonstrating interest, courtesy and sincerity; * You will extend exceptional client care to every customer through consultations; * You will use your selling skills that relates to customer needs; * You will achieve sales goals planned for the year for your Fragrance & Beauty account; * You will increase the customer base and build business for the future; * You will build strong in-store business relationships through effective communication.         You are energised by: * Providing the Chanel ultimate luxury client experience; * Achieving sales plan.         What you would gain from this experience: * Gratification in offering a unique client experience.         At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.

CHANEL Beauty Confidant - CHANEL

&lt;strong&gt;Location&lt;/strong&gt;: CHANEL Counter at Holt Renfrew Bloor - Toronto, ON&lt;br&gt;&lt;br&gt;&lt;strong&gt;Reports to:&lt;/strong&gt; Territory Manager&lt;br&gt;&lt;br&gt;&lt;strong&gt;Contract:&lt;/strong&gt; Full-time and permanent position&lt;br&gt;&lt;br&gt;&lt;strong&gt;Your role at Chanel:&lt;br&gt;&lt;br&gt;&lt;/strong&gt;As a Beauty Confidant, you will embody the values of the Brand by creating a unique and personal one-to-one client experience in-store.&lt;br&gt;&lt;br&gt;&lt;strong&gt;What impact you can create at Chanel:&lt;br&gt;&lt;br&gt;&lt;/strong&gt;You will generate maximum sales volume while providing superior client service and relate to customer needs ensuring repeat sales and loyal customers.&lt;br&gt;&lt;br&gt;&lt;strong&gt;What you will bring to the role:&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt; You will provide superior client service by demonstrating interest, courtesy and sincerity;&lt;/li&gt;&lt;li&gt; You will extend exceptional client care to every customer through consultations;&lt;/li&gt;&lt;li&gt; You will use your selling skills that relates to customer needs;&lt;/li&gt;&lt;li&gt; You will achieve sales goals planned for the year for your Fragrance &amp;amp; Beauty account;&lt;/li&gt;&lt;li&gt; You will increase the customer base and build business for the future;&lt;/li&gt;&lt;li&gt; You will build strong in-store business relationships through effective communication.&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;You are energised by:&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt; Providing the Chanel ultimate luxury client experience;&lt;/li&gt;&lt;li&gt; Achieving sales plan.&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;What you would gain from this experience:&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt; Gratification in offering a unique client experience.&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.

CHANEL Beauty Confidant

You need 3+ years in luxury cosmetics, knowledge of skincare and makeup, aesthetic training, travel availability, a driver's license, and a medium/high level of English. Full-time commitment required.

You will provide exceptional customer service, create personalized beauty experiences, conduct one-on-one consultations, and engage clients through beauty demonstrations at various retail locations nationwide.

Madrid

<div><div>Si eres un fan&aacute;tico o fan&aacute;tica de la belleza apasionada por las fragancias, el maquillaje y el cuidado de la piel, &iexcl;nos gustar&iacute;a hablar contigo!</div><div></div><div>
&iexcl;Estamos buscando personas altamente motivadas con gran pasi&oacute;n por proporcionar excelentes servicios y soluciones para el cuidado de la piel y el maquillaje a sus clientes!</div><div></div><div>
Buscamos un embajador/a itinerante para todo el territorio nacional, con base en Madrid para realizar ruta semanal por todo el territorio nacional, un punto de venta diferente cada semana.</div><div></div><div>
Como Beauty Confidant itinerante CHANEL, te unir&aacute;s a nuestro equipo de asesores de belleza y jugar&aacute;s un papel fundamental en la creaci&oacute;n de una experiencia &uacute;nica, exclusiva e inolvidable de encuentro con la marca para cada cliente, en cada momento y en cada punto de venta.</div><div></div><div>
Si estas motivado por&hellip;</div><ul><li>
Trabajar en un entorno altamente colaborativo y cambiante.</li><li>
Fomentar una experiencia significativa para el cliente.</li><li>
Consecuci&oacute;n de objetivos.</li><li>
Conocer las nuevas tendencias e innovaci&oacute;n en el mundo de la Belleza.</li><li>
Desarrollo personal y oportunidades para aprender.</li></ul><div></div><div>
Si puedes aportar al equipo...</div><ul><li>
Excelentes habilidades de comunicaci&oacute;n y construcci&oacute;n de relaciones</li><li>
Pasi&oacute;n por el perfume, el maquillaje y el cuidado de la piel</li><li>
Estilo de trabajo colaborativo, adaptable y creativo.</li><li>
Af&aacute;n y voluntad de aportar experiencias &uacute;nicas al cliente que dejen huella y sirvan de inspiraci&oacute;n</li><li>
Curiosidad por la belleza, el estilo, el bienestar&hellip; y est&aacute; dispuesto a mantener sus conocimientos actualizados para inspirar a sus clientes.</li></ul><div></div><div>
En CHANEL, estamos enfocados en crear una cultura inclusiva que nutra el crecimiento personal, contribuyendo al progreso colectivo. Creemos que la singularidad de cada individuo aumenta la diversidad, complementariedad y eficacia de nuestros equipos.</div><div>
Recomendamos encarecidamente su solicitud, ya que valoramos la perspectiva, la experiencia y el potencial que podr&iacute;a aportar a CHANEL.</div><div>
Misi&oacute;n y funciones:</div><ul><li>
Compartir la visi&oacute;n de la belleza de CHANEL: en CHANEL una mujer es bella si tiene confianza en s&iacute; misma.</li><li>
Proporcionar un excelente servicio al cliente y una experiencia sorprendente e inspiradora en tendencias de maquillaje, cuidados de la piel y fragancias.</li><li>
Crear una atenci&oacute;n personalizada y genuina que se ajuste a los gustos, estado de &aacute;nimo y deseos del consumidor compartiendo tendencias de belleza, trucos y consejos expertos aplicando los par&aacute;metros de servicio de un Beauty Confidant CHANEL.</li><li>
Captaci&oacute;n de nuevos clientes y gesti&oacute;n de citas one to one con consumidores para demostraci&oacute;n y asesoramiento sobre de productos de Maquillaje, Skin care y Perfumes adecuados a sus necesidades y rutinas de belleza.</li><li>
Ruta semanal por los diferentes puntos de venta concesionarios CHANEL de todo el territorio nacional, realizando animaciones y acciones en pdv.</li></ul><div></div><div>
Requerimientos:</div><ul><li>
Experiencia m&iacute;nima de 3 a&ntilde;os en el sector de la cosm&eacute;tica de lujo.</li><li>
Conocimientos en cosm&eacute;tica, perfume y maquillaje.</li><li>
Formaci&oacute;n en est&eacute;tica y dominio de t&eacute;cnicas de tratamiento facial.</li><li>
Formaci&oacute;n en Maquillaje</li><li>
Imprescindible disponibilidad para de viajar semanalmente por todo territorio nacional.</li><li>
Permiso de conducir.</li><li>
Idiomas: nivel medio/alto de ingl&eacute;s (se valorar&aacute; positivamente).</li><li>
Jornada completa: 40h semanales.</li><li>
Tipo de contrato: Sustituci&oacute;n.</li></ul></div>

Si eres un fanático o fanática de la belleza apasionada por las fragancias, el maquillaje y el cuidado de la piel, ¡nos gustaría hablar contigo!
¡Estamos buscando personas altamente motivadas con gran pasión por proporcionar excelentes servicios y soluciones para el cuidado de la piel y el maquillaje a sus clientes!
Buscamos un embajador/a itinerante para todo el territorio nacional, con base en Madrid para realizar ruta semanal por todo el territorio nacional, un punto de venta diferente cada semana.
Como Beauty Confidant itinerante CHANEL, te unirás a nuestro equipo de asesores de belleza y jugarás un papel fundamental en la creación de una experiencia única, exclusiva e inolvidable de encuentro con la marca para cada cliente, en cada momento y en cada punto de venta.
Si estas motivado por…
Trabajar en un entorno altamente colaborativo y cambiante.
Fomentar una experiencia significativa para el cliente.
Consecución de objetivos.
Conocer las nuevas tendencias e innovación en el mundo de la Belleza.
Desarrollo personal y oportunidades para aprender.
Si puedes aportar al equipo...
Excelentes habilidades de comunicación y construcción de relaciones
Pasión por el perfume, el maquillaje y el cuidado de la piel
Estilo de trabajo colaborativo, adaptable y creativo.
Afán y voluntad de aportar experiencias únicas al cliente que dejen huella y sirvan de inspiración
Curiosidad por la belleza, el estilo, el bienestar… y está dispuesto a mantener sus conocimientos actualizados para inspirar a sus clientes.
En CHANEL, estamos enfocados en crear una cultura inclusiva que nutra el crecimiento personal, contribuyendo al progreso colectivo. Creemos que la singularidad de cada individuo aumenta la diversidad, complementariedad y eficacia de nuestros equipos.
Recomendamos encarecidamente su solicitud, ya que valoramos la perspectiva, la experiencia y el potencial que podría aportar a CHANEL.
Misión y funciones:
Compartir la visión de la belleza de CHANEL: en CHANEL una mujer es bella si tiene confianza en sí misma.
Proporcionar un excelente servicio al cliente y una experiencia sorprendente e inspiradora en tendencias de maquillaje, cuidados de la piel y fragancias.
Crear una atención personalizada y genuina que se ajuste a los gustos, estado de ánimo y deseos del consumidor compartiendo tendencias de belleza, trucos y consejos expertos aplicando los parámetros de servicio de un Beauty Confidant CHANEL.
Captación de nuevos clientes y gestión de citas one to one con consumidores para demostración y asesoramiento sobre de productos de Maquillaje, Skin care y Perfumes adecuados a sus necesidades y rutinas de belleza.
Ruta semanal por los diferentes puntos de venta concesionarios CHANEL de todo el territorio nacional, realizando animaciones y acciones en pdv.
Requerimientos:
Experiencia mínima de 3 años en el sector de la cosmética de lujo.
Conocimientos en cosmética, perfume y maquillaje.
Formación en estética y dominio de técnicas de tratamiento facial.
Formación en Maquillaje
Imprescindible disponibilidad para de viajar semanalmente por todo territorio nacional.
Permiso de conducir.
Idiomas: nivel medio/alto de inglés (se valorará positivamente).
Jornada completa: 40h semanales.
Tipo de contrato: Sustitución.

BEAUTY CONFIDANT Itinerante (Contrato Susitución) - CHANEL

BEAUTY CONFIDANT Itinerante (Contrato Susitución)

You need 4+ years of makeup experience, based in Madrid with travel flexibility, strong customer service skills, artistry in various makeup styles, tech-savvy, and fluent in English.

You will deliver expert makeup applications, drive sales, foster client relationships, stay updated on products, and enhance the brand's image while providing exceptional service and memorable experiences.

Creative Arts & Fashion

<div><div>Are you a motivated and an ardent Makeup Artist looking for a dynamic career opportunity? If you are a vibrant and innovative person, fueled by a deep passion to apply your creativity in making people look great, we are looking for you!</div><div></div><div>
CHANEL is thrilled to announce an exciting opportunity for a skilled Makeup Artist ECI (Itinerant) to join our team.</div><div></div><div>
As a Makeup Artist in CHANEL, you will help to create a unique and memorable experience for each client, at every moment and at every Stand of El Corte Ingles. Combining business orientation and passion for the client, you will be an artist of relation who contribute to the Brand image and help build retail leadership in the market.</div><div></div><div>
Your role @CHANEL:</div><div>
Your role at CHANEL is to contribute to the overall performance of the CHANEL Fragrance and Beauty Division. Delivering expert makeup applications and taking ownership to drive the growth of the makeup business. Promoting key business objectives as appropriate and ensuring you work as a team to achieve personal and team targets and KPI&rsquo;s.</div><div>
You will provide a continued and elevated focus on CHANEL makeup, delivering expert consultations which immerse clients further into the brand. While you will need to take the lead and drive sales of CHANEL makeup, you will also be expected to promote fragrance and skincare.</div><div></div><div>
What impact you can create at CHANEL:</div><div></div><ul><li>
Showcase and apply advanced makeup and skincare techniques to enhance client beauty and showcase CHANEL products in our ECI corners throughout the national territory.</li><li>
Create a tailor-made experience and personalized makeover service for each client using CHANEL&rsquo;s experience ritual to build long-lasting relationship with them</li><li>
Beauty market by acting as an ambassador</li><li>
Demonstrate the highest level of expertise within makeup</li><li>
Bring artistry and creativity to life through makeup application, whilst inspiring your clients</li><li>
Achieve sales targets, promote cross-selling, retain, recruit and grow client return rates</li><li>
Take responsibility for driving the sales contribution to the overall performance on the counter</li><li>
Stay updated on CHANEL products, trends, and techniques to provide the highest level of service.</li><li>
Improve brand image at the point of sale and elevate client experience.</li><li>
Use your unique collection of strengths to enrich the overall experience</li><li>
Take ownership for the impact you make within the wider team</li></ul><div></div><div>
This is an impact-focused summary of the job and it&rsquo;s helpful to note that responsibilities listed are not exhaustive; additional and more detailed duties will be shared during interview.</div><div></div><div>
You are energized by&hellip;</div><ul><li>
Being CHANEL Ambassador who educates and inspires clients and enriches their experience in using Chanel makeup products</li><li>
Providing exceptional service and creating memorable client experiences.</li><li>
Co-creating stories with and for the client, sharing the brand culture and blending it with the client&rsquo;s personal story to come up with unique moments made just for them.</li><li>
Sharing best practices with team and contributing to nourish the collective makeup knowledge and skills</li></ul><div></div><div>
What you can bring to the team&hellip;</div><ul><li>
Your constant stylish and professional image to lead as a role model to upkeep the standards of Beauty Advisors&rsquo; grooming</li><li>
Your knowledge in beauty and makeup culture and trends</li><li>
Coach and offer makeup tips to Beauty Advisors</li><li>
Storytelling capability and ability to engage and inspire people</li><li>
As a proactive self-learner and influencer of makeup practice</li></ul><div></div><div>
We Are Looking For</div><ul><li>
Minimum 4 years of experience as a Makeup Artist.</li><li>
Based in Madrid whit ability to travel for 90% of the time.</li><li>
Self-driven, positive, and independent individuals.</li><li>
Strong commitment to ethics, customer service, and satisfaction.</li><li>
Demonstrated passion for the beauty and fragrance industry and demonstrated skills in guest-centric makeup application.</li><li>
Skilled artistry in specific areas of focus such as: natural to bold makeup, pre-teen, mature and men&rsquo;s beauty.</li><li>
Excellent verbal and written communication skills.</li><li>
A reliable team player.</li><li>
Availability and active willingness to work upon a flexible schedule.</li><li>
A multi-tasking professional who can flex between focuses or projects at a time.</li><li>
Strong ability to use technology and curiosity to learn new systems to support the guest experience.</li><li>
Fluent in English.</li></ul><div></div><div>
We Are Offering</div><ul><li>
Opportunity to work with one of the most well-known luxury Global brands with a wealth of heritage</li><li>
Join a diverse and dynamic team in a unique workplace.</li><li>
Continuous training and skill development by CHANEL's in-house trainers.</li><li>
Competitive salary and benefits.</li></ul><div></div><div>
If this description resonates with you, and you believe you are the perfect fit for this position, please apply by submitting your CV. We look forward to welcoming you to CHANEL in Portugal.</div><div></div><div><i>
At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.</i></div></div>

Are you a motivated and an ardent Makeup Artist looking for a dynamic career opportunity? If you are a vibrant and innovative person, fueled by a deep passion to apply your creativity in making people look great, we are looking for you!
CHANEL is thrilled to announce an exciting opportunity for a skilled Makeup Artist ECI (Itinerant) to join our team.
As a Makeup Artist in CHANEL, you will help to create a unique and memorable experience for each client, at every moment and at every Stand of El Corte Ingles. Combining business orientation and passion for the client, you will be an artist of relation who contribute to the Brand image and help build retail leadership in the market.
Your role @CHANEL:
Your role at CHANEL is to contribute to the overall performance of the CHANEL Fragrance and Beauty Division. Delivering expert makeup applications and taking ownership to drive the growth of the makeup business. Promoting key business objectives as appropriate and ensuring you work as a team to achieve personal and team targets and KPI’s.
You will provide a continued and elevated focus on CHANEL makeup, delivering expert consultations which immerse clients further into the brand. While you will need to take the lead and drive sales of CHANEL makeup, you will also be expected to promote fragrance and skincare.
What impact you can create at CHANEL:
Showcase and apply advanced makeup and skincare techniques to enhance client beauty and showcase CHANEL products in our ECI corners throughout the national territory.
Create a tailor-made experience and personalized makeover service for each client using CHANEL’s experience ritual to build long-lasting relationship with them
Beauty market by acting as an ambassador
Demonstrate the highest level of expertise within makeup
Bring artistry and creativity to life through makeup application, whilst inspiring your clients
Achieve sales targets, promote cross-selling, retain, recruit and grow client return rates
Take responsibility for driving the sales contribution to the overall performance on the counter
Stay updated on CHANEL products, trends, and techniques to provide the highest level of service.
Improve brand image at the point of sale and elevate client experience.
Use your unique collection of strengths to enrich the overall experience
Take ownership for the impact you make within the wider team
This is an impact-focused summary of the job and it’s helpful to note that responsibilities listed are not exhaustive; additional and more detailed duties will be shared during interview.
You are energized by…
Being CHANEL Ambassador who educates and inspires clients and enriches their experience in using Chanel makeup products
Providing exceptional service and creating memorable client experiences.
Co-creating stories with and for the client, sharing the brand culture and blending it with the client’s personal story to come up with unique moments made just for them.
Sharing best practices with team and contributing to nourish the collective makeup knowledge and skills
What you can bring to the team…
Your constant stylish and professional image to lead as a role model to upkeep the standards of Beauty Advisors’ grooming
Your knowledge in beauty and makeup culture and trends
Coach and offer makeup tips to Beauty Advisors
Storytelling capability and ability to engage and inspire people
As a proactive self-learner and influencer of makeup practice
We Are Looking For
Minimum 4 years of experience as a Makeup Artist.
Based in Madrid whit ability to travel for 90% of the time.
Self-driven, positive, and independent individuals.
Strong commitment to ethics, customer service, and satisfaction.
Demonstrated passion for the beauty and fragrance industry and demonstrated skills in guest-centric makeup application.
Skilled artistry in specific areas of focus such as: natural to bold makeup, pre-teen, mature and men’s beauty.
Excellent verbal and written communication skills.
A reliable team player.
Availability and active willingness to work upon a flexible schedule.
A multi-tasking professional who can flex between focuses or projects at a time.
Strong ability to use technology and curiosity to learn new systems to support the guest experience.
Fluent in English.
We Are Offering
Opportunity to work with one of the most well-known luxury Global brands with a wealth of heritage
Join a diverse and dynamic team in a unique workplace.
Continuous training and skill development by CHANEL's in-house trainers.
Competitive salary and benefits.
If this description resonates with you, and you believe you are the perfect fit for this position, please apply by submitting your CV. We look forward to welcoming you to CHANEL in Portugal.
At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.

CHANEL

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