Large

Chanel is a renowned luxury brand that specialises in haute couture, ready-to-wear clothing, handbags, perfumes, cosmetics, and accessories. The company strives to create timeless, elegant, and innovative products that reflect the essence of French luxury and sophistication. Chanel's overarching aim is to inspire and empower individuals by providing high-quality, beautifully crafted items that enhance personal style and self-expression while maintaining an enduring legacy in the fashion and beauty industries.

Retail & Consumer Goods

CHANEL

Fashion & Arts

You need boutique management experience, strong leadership, strategic thinking, excellent communication, client service skills, and a deep understanding of fashion and luxury trends.

You will lead floor management, coach Team Managers, drive team engagement, analyze performance, enhance client service, and ensure compliance with company policies while fostering talent development.

Customer Relations

Sales & Business Development

London

YOUR ROLE @CHANEL An Assistant Manager plays a pivotal role in upholding the excellence of the boutique, supporting the leadership of the team, driving commercial performance, and delivering a refined and personalised client experience. Acting as a role model at all times, the Assistant Manager sets the standard across service, presentation and operational excellence, contributing to the overall success of the business. The Assistant Manager is confident, dependable and self‑motivated, demonstrating a disciplined approach and strong sense of personal accountability. They communicate with clarity and professionalism, lead with authenticity, and inspire excellence through example. Outstanding organisational and merchandising skills, the ability to manage competing priorities, and a deep understanding of the product and brand universe are essential, alongside a clearly developed commercial mindset. What Impact You Create At Chanel Floor Management, Team Leadership & Engagement * Lead floor management through the developing Team Managers, to ensure each team consistently delivers the CHANEL experience to every client, while actively supporting all aspects of people management and HR best practice. * Provide ongoing coaching and guidance to Team Managers, identifying individual development, training, and ER (Employee Relations) needs for both them and their teams. Support the creation and implementation of tailored action and development plans that include ER skill-building. * Identify, recruit and develop talent, partnering closely with HR and the Boutique Director to build and maintain robust succession plans. * Translate strategic direction and business priorities into clear, measurable and individual objectives. * Contribute to the creation of SMART objectives for the department, cascading these into individual goals and actively monitoring, assessing and managing performance to ensure delivery. * Partner with the Boutique Director to drive team engagement and commercial performance by fostering a positive, inclusive and empowering working environment. * Develop the ER capabilities of Team Managers through mentoring, training, and real time coaching, ensuring they are confident and capable in addressing people management issues and developing and engaging their teams. * Build strong internal networks across CHANEL to share best practice and maintain alignment. * Act as a key ambassador of the Boutique Director and Head Office, clearly communicating strategic vision, targets, initiatives and projects while ensuring the team consistently embodies CHANEL Values and Behaviours. Business & Client Development  * Support the Boutique Director in leading and developing the store’s business through a deep, strategic understanding of performance, drivers and key stakeholders. * Champion a client‑centric culture, embedding a consistently high standard of service and a refined luxury mindset across the boutique. * Partner closely with the CRM team to identify client development opportunities and best practices, and support the training and development of Team Managers and team members in this area. * Maximise the potential of all product categories within the boutique by leveraging available support functions, including Visual Merchandising, Training, Clientelling, Events and HR, while fostering strong cross‑category synergies. * Act as a voice of the boutique by analysing business performance and local market dynamics, making informed recommendations and proposing relevant actions. * Maintain a strong awareness of the competitive landscape, market trends and evolving client expectations to ensure continued commercial relevance and excellence. Operations  * Ensure all company policies, operational standards and procedures are clearly communicated, fully understood and consistently implemented, proactively identifying opportunities for continuous improvement. * Take shared accountability with Store Support for the effective management of health and safety within the boutique, ensuring a safe and compliant environment for clients and employees at all times. * Partner closely with the HR team to support and execute required people‑related actions in line with company policies and best practice. What You Will Bring To The Role * Proven boutique management or supervisory experience, gained either internally or within the luxury goods sector. * Strong and credible leadership capability, with the ability to engage, motivate and develop teams. * Demonstrated strategic thinking and analytical skills, with the ability to translate insight into action. * Excellent communication skills, with a natural ability to build trusted and effective relationships. * A refined sense of client service, combined with initiative, commercial creativity and strong fashion sensitivity. * A deep understanding of fashion, trends and the luxury market. YOU ARE ENERGISED BY * Thriving in a highly collaborative, fast‑paced and dynamic environment. * Leading, developing and inspiring people to reach their full potential. * Fostering a strong sense of shared purpose, grounded in inclusion and an exceptional employee experience. * Building meaningful networks, both within the organisation and across the wider industry. * Continuously developing business capability, across both commercial and operational disciplines. * Actively contributing to the ongoing, company‑wide sustainability journey and responsible business practices. * The UK Region plays a pivotal role in delivering on CHANEL’s House Sustainability Ambitions. Transforming our business and leaving a lasting positive impact on people and planet will require the collaborative efforts of everyone across our House. As an employee of CHANEL, you will be an important part of this journey. Benefits At Chanel   Our employee benefits have been created to support you across your professional and personal life by offering you:     * Physical Wellbeing: Private Medical Insurance covering pre-existing medical conditions and ability to add family members, Online GP App with 24/7 appointments available within 24 hours and Cycle Scheme participation for a tax-exempt bike and/or accessories     * Financial Wellbeing: Pension, Life Assurance and Retail Discounts across multiple retailers including Supermarkets, Gyms, Days Out and 100’s more  * Mental Wellbeing: Employee Assistance Programmes and Other Support Lines     * Platforms: Multiple Platforms to support across Wellbeing      * Lifestyle: Arts & Culture Ticket Discounts across major London attractions, CHANEL Product Discounts and Employee Only Sales     * Employee Recognition: Service Awards Programme offering CHANEL Products, Retail Vouchers and Additional Holidays across milestones       * Benefits are eligibility dependant and subject to change at any time      At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.

YOUR ROLE @CHANELAn Assistant Manager plays a pivotal role in upholding the excellence of the boutique, supporting the leadership of the team, driving commercial performance, and delivering a refined and personalised client experience. Acting as a role model at all times, the Assistant Manager sets the standard across service, presentation and operational excellence, contributing to the overall success of the business.The Assistant Manager is confident, dependable and self‑motivated, demonstrating a disciplined approach and strong sense of personal accountability. They communicate with clarity and professionalism, lead with authenticity, and inspire excellence through example. Outstanding organisational and merchandising skills, the ability to manage competing priorities, and a deep understanding of the product and brand universe are essential, alongside a clearly developed commercial mindset.What Impact You Create At ChanelFloor Management, Team Leadership & Engagement * Lead floor management through the developing Team Managers, to ensure each team consistently delivers the CHANEL experience to every client, while actively supporting all aspects of people management and HR best practice. * Provide ongoing coaching and guidance to Team Managers, identifying individual development, training, and ER (Employee Relations) needs for both them and their teams. Support the creation and implementation of tailored action and development plans that include ER skill-building. * Identify, recruit and develop talent, partnering closely with HR and the Boutique Director to build and maintain robust succession plans. * Translate strategic direction and business priorities into clear, measurable and individual objectives. * Contribute to the creation of SMART objectives for the department, cascading these into individual goals and actively monitoring, assessing and managing performance to ensure delivery. * Partner with the Boutique Director to drive team engagement and commercial performance by fostering a positive, inclusive and empowering working environment. * Develop the ER capabilities of Team Managers through mentoring, training, and real time coaching, ensuring they are confident and capable in addressing people management issues and developing and engaging their teams. * Build strong internal networks across CHANEL to share best practice and maintain alignment. * Act as a key ambassador of the Boutique Director and Head Office, clearly communicating strategic vision, targets, initiatives and projects while ensuring the team consistently embodies CHANEL Values and Behaviours.         Business & Client Development  * Support the Boutique Director in leading and developing the store’s business through a deep, strategic understanding of performance, drivers and key stakeholders. * Champion a client‑centric culture, embedding a consistently high standard of service and a refined luxury mindset across the boutique. * Partner closely with the CRM team to identify client development opportunities and best practices, and support the training and development of Team Managers and team members in this area. * Maximise the potential of all product categories within the boutique by leveraging available support functions, including Visual Merchandising, Training, Clientelling, Events and HR, while fostering strong cross‑category synergies. * Act as a voice of the boutique by analysing business performance and local market dynamics, making informed recommendations and proposing relevant actions. * Maintain a strong awareness of the competitive landscape, market trends and evolving client expectations to ensure continued commercial relevance and excellence.         Operations  * Ensure all company policies, operational standards and procedures are clearly communicated, fully understood and consistently implemented, proactively identifying opportunities for continuous improvement. * Take shared accountability with Store Support for the effective management of health and safety within the boutique, ensuring a safe and compliant environment for clients and employees at all times. * Partner closely with the HR team to support and execute required people‑related actions in line with company policies and best practice.         What You Will Bring To The Role * Proven boutique management or supervisory experience, gained either internally or within the luxury goods sector. * Strong and credible leadership capability, with the ability to engage, motivate and develop teams. * Demonstrated strategic thinking and analytical skills, with the ability to translate insight into action. * Excellent communication skills, with a natural ability to build trusted and effective relationships. * A refined sense of client service, combined with initiative, commercial creativity and strong fashion sensitivity. * A deep understanding of fashion, trends and the luxury market.         YOU ARE ENERGISED BY * Thriving in a highly collaborative, fast‑paced and dynamic environment. * Leading, developing and inspiring people to reach their full potential. * Fostering a strong sense of shared purpose, grounded in inclusion and an exceptional employee experience. * Building meaningful networks, both within the organisation and across the wider industry. * Continuously developing business capability, across both commercial and operational disciplines. * Actively contributing to the ongoing, company‑wide sustainability journey and responsible business practices. * The UK Region plays a pivotal role in delivering on CHANEL’s House Sustainability Ambitions. Transforming our business and leaving a lasting positive impact on people and planet will require the collaborative efforts of everyone across our House. As an employee of CHANEL, you will be an important part of this journey.         Benefits At Chanel  Our employee benefits have been created to support you across your professional and personal life by offering you:     * Physical Wellbeing: Private Medical Insurance covering pre-existing medical conditions and ability to add family members, Online GP App with 24/7 appointments available within 24 hours and Cycle Scheme participation for a tax-exempt bike and/or accessories     * Financial Wellbeing: Pension, Life Assurance and Retail Discounts across multiple retailers including Supermarkets, Gyms, Days Out and 100’s more  * Mental Wellbeing: Employee Assistance Programmes and Other Support Lines     * Platforms: Multiple Platforms to support across Wellbeing      * Lifestyle: Arts & Culture Ticket Discounts across major London attractions, CHANEL Product Discounts and Employee Only Sales     * Employee Recognition: Service Awards Programme offering CHANEL Products, Retail Vouchers and Additional Holidays across milestones               * Benefits are eligibility dependant and subject to change at any time              At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.   

Assistant Manager, Harrods Ready to Wear - CHANEL

Assistant Manager, Harrods Ready to Wear

You must understand retail operations, possess grit and curiosity, have a desire to learn, and drive to deliver for others.

You will support operations, enhance client experience, share brand knowledge, assist across teams, manage supplies, and ensure compliance with Health & Safety and GDPR protocols.

Facilities Management

Location: New Bond Street Contract: Permanent An enhanced BOH role supporting all movement of goods into, around and out of the boutique, as well as aiding with supporting services the boutique provides. Under the umbrella of Boutique Operations this could range from exports, cashiers, stock/stock admin, CHANEL Client Care, to streamlining processes and relieve the pressure in areas of high demand. This role offers room for development and scope to build in this role, as the business moves forward in the coming years. What Impact You Can Create At Chanel * Acting as the bridge between front and back of house to reduce wait or delivery times in the client experience by supporting across the full operational activities of the boutique * As an ambassador of CHANEL, be able to share your knowledge and passion for the product and the brand * By building a broad knowledge of the operational needs of the business, be able to work proactively in assisting or stepping in to areas that need support * Flexibly and with enterprise, work with teams at all levels and departments * Maximise sales by replenishing areas with sell down * By cultivating a full knowledge of Health & Safety best practices, compliance, GDPR, and other procedures make a key contribution in delivering an outstanding experience to the client * Facilitate the success of the boutique by ensuring the optimal levels of supplies are on hand at all times * Communicating accurately and transparently to make sure all stakeholders are aligned You are energised by * Contributing to a dynamic and fast paced team * A wide range of variety and truly no day being the same * The constant need to learn and evolve in order to best support the success of the team and the business * The need to be agile and flexible in how you approach your work What You Will Bring * A strong foundational understanding of operations of a successful retail business * Grit, resilience, and curiosity * An inexhaustible desire to learn and develop * A personal drive to deliver for those around you What you will learn and what Chanel can offer you * Delivery of excellence in an environment that places long term success of CHANEL at its forefront * An inclusive approach to utilising the diverse range of personalities and competencies at CHANEL * An environment to express both your curiosity and capability, with the aim of creating sustainable long term personal and professional growth At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.

Location: New Bond StreetContract: PermanentAn enhanced BOH role supporting all movement of goods into, around and out of the boutique, as well as aiding with supporting services the boutique provides. Under the umbrella of Boutique Operations this could range from exports, cashiers, stock/stock admin, CHANEL Client Care, to streamlining processes and relieve the pressure in areas of high demand. This role offers room for development and scope to build in this role, as the business moves forward in the coming years.What Impact You Can Create At Chanel * Acting as the bridge between front and back of house to reduce wait or delivery times in the client experience by supporting across the full operational activities of the boutique * As an ambassador of CHANEL, be able to share your knowledge and passion for the product and the brand * By building a broad knowledge of the operational needs of the business, be able to work proactively in assisting or stepping in to areas that need support * Flexibly and with enterprise, work with teams at all levels and departments * Maximise sales by replenishing areas with sell down * By cultivating a full knowledge of Health & Safety best practices, compliance, GDPR, and other procedures make a key contribution in delivering an outstanding experience to the client * Facilitate the success of the boutique by ensuring the optimal levels of supplies are on hand at all times * Communicating accurately and transparently to make sure all stakeholders are aligned         You are energised by * Contributing to a dynamic and fast paced team * A wide range of variety and truly no day being the same * The constant need to learn and evolve in order to best support the success of the team and the business * The need to be agile and flexible in how you approach your work         What You Will Bring * A strong foundational understanding of operations of a successful retail business * Grit, resilience, and curiosity * An inexhaustible desire to learn and develop * A personal drive to deliver for those around you         What you will learn and what Chanel can offer you * Delivery of excellence in an environment that places long term success of CHANEL at its forefront * An inclusive approach to utilising the diverse range of personalities and competencies at CHANEL * An environment to express both your curiosity and capability, with the aim of creating sustainable long term personal and professional growth         At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.

General Assistant, New Bond Street - CHANEL

General Assistant, New Bond Street

You need 7+ years in project management, expertise in talent strategies, strong analytical skills, and excellent communication and stakeholder management abilities. Experience in governance is essential.

You will manage talent reviews, enhance analytics, coordinate succession planning, support performance cycles, and provide insights for talent development and internal mobility.

People, HR & Administration

Business, Operations & Strategy

DUAL REPORTING: Head of Global Talent Acquisition and Talent Management & Head of Exec Talent Fixed Term Contract ; this role can be based in Paris or London Role Overview: The Talent Management Project Manager is responsible for driving strategic talent management initiatives, focusing on leadership succession, talent development, and governance across the organisation. This role partners closely with leadership and HR stakeholders to ensure robust succession plans, the evolution of talent tools, and effective oversight of talent resources. The ideal candidate is adept at project management, workforce strategy, and stakeholder engagement, with a strong ability to deliver impactful talent solutions. Key Responsibilities: * Support annual talent management cycle and retro planning, developing and updating support materials to firmly establish talent review and succession planning at scale. * Continue to enhance and embed the talent management refresh (revised talent definition, enhanced and common cycle and tools). * Enhance and maintain the technical solution for Talent Cards, providing actionable insights for talent decisions. * Deliver insights from Workday talent analytics to inform talent identification and evaluation. * Coordinate global succession planning process and provide support to entity partners contributing to comprehensive workforce development and leadership continuity. * Build and embed structured methodology to ensure succession planning is enabled by future-proofed success profiles (capturing essential skills and experiences), calibration, development planning, and strong governance. * Collaborate with the People Solutions team on the Workday talent and succession planning tool – including enhancing data analytics / reporting, and delivering annual Talent review and succession plan insights. * Design governance model to optimise a global talent development initiative focused on the accelerated development of Top talent. * Reimagine the talent fund and its governance to optimise resource allocation and support key talent programmes, building and gaining endorsement to a proposal to shift the way the budget is leveraged to enhance the reach and impact, as well as building strong governance in terms of fund entry, management of talent in fund, and exit. * Assist in the preparation of global Talent Forums, driving stakeholder engagement and supporting internal mobility. Provide analytics to enable forums and track ROI. * Manage the effective running of performance management cycle (mid-year, year-end), updating toolkits and communication materials. * Partner with L&D, People Solutions and communications team to refresh the toolkits, comms plan and system changes (embed a new leadership framework) and support the talent community. Track completion rates to report to different senior stakeholders. * Support Becoming@Chanel for All, embedding global talent principles and coordinate the creation, update and publishing of content management of the career portal page. * Partner with global & local communications and People Solutions teams to ensure updated content is distributed to all entities. * Support the global talent community through effective communication and resource provisioning across all topics. * Partner with Global People Solutions to develop and maintain Talent Dashboards and KPI reports, ensuring accuracy and relevance for business leaders and manage Workday security rights for talent data and analytics. You are energised by * Leading global, multi‑stakeholder projects that sit at the crossroads of strategy, people and technology. * Implementing processes and governance models that work at scale within matrixed international environments. * Driving change, adoption and engagement across diverse markets and cultures. * Collaborating with a broad talent ecosystem and building strong, trusted partnerships. Required Experience & Skills: * Minimum of 7 years’ experience in project management, ideally within talent management or HR. * Strong analytical skills with a track record of interpreting talent data and translating into strategic action. * Expertise in talent management, performance management, succession planning and workforce planning. * Excellent communication, organisation, and stakeholder management skills. * Experience in governance and resource optimisation within talent programmes. Impact: This position plays a critical role in shaping executive talent pipelines and ensuring the organisation’s future leadership needs are met through robust talent strategies and governance. What Chanel Can Offer You * A global role with direct impact on Chanel’s talent agenda and leadership pipeline. * Exposure to enterprise‑level programmes and senior stakeholders across regions and functions. * Opportunities to deepen your expertise across talent management, succession planning, leadership development, HR analytics and governance. * Continuous learning and growth through complex projects, global collaboration and evolving business priorities. * An inclusive environment that values individuality, encourages growth and supports collective progress. At Chanel, we are focused on building an inclusive culture that nurtures personal growth and drives collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.

DUAL REPORTING: Head of Global Talent Acquisition and Talent Management & Head of Exec TalentFixed Term Contract ; this role can be based in Paris or LondonRole Overview:The Talent Management Project Manager is responsible for driving strategic talent management initiatives, focusing on leadership succession, talent development, and governance across the organisation. This role partners closely with leadership and HR stakeholders to ensure robust succession plans, the evolution of talent tools, and effective oversight of talent resources. The ideal candidate is adept at project management, workforce strategy, and stakeholder engagement, with a strong ability to deliver impactful talent solutions.Key Responsibilities: * Support annual talent management cycle and retro planning, developing and updating support materials to firmly establish talent review and succession planning at scale. * Continue to enhance and embed the talent management refresh (revised talent definition, enhanced and common cycle and tools).       * Enhance and maintain the technical solution for Talent Cards, providing actionable insights for talent decisions.    * Deliver insights from Workday talent analytics to inform talent identification and evaluation.       * Coordinate global succession planning process and provide support to entity partners contributing to comprehensive workforce development and leadership continuity.       * Build and embed structured methodology to ensure succession planning is enabled by future-proofed success profiles (capturing essential skills and experiences), calibration, development planning, and strong governance.    * Collaborate with the People Solutions team on the Workday talent and succession planning tool – including enhancing data analytics / reporting, and delivering annual Talent review and succession plan insights.                         * Design governance model to optimise a global talent development initiative focused on the accelerated development of Top talent.       * Reimagine the talent fund and its governance to optimise resource allocation and support key talent programmes, building and gaining endorsement to a proposal to shift the way the budget is leveraged to enhance the reach and impact, as well as building strong governance in terms of fund entry, management of talent in fund, and exit.       * Assist in the preparation of global Talent Forums, driving stakeholder engagement and supporting internal mobility. Provide analytics to enable forums and track ROI. * Manage the effective running of performance management cycle (mid-year, year-end), updating toolkits and communication materials.       * Partner with L&D, People Solutions and communications team to refresh the toolkits, comms plan and system changes (embed a new leadership framework) and support the talent community. Track completion rates to report to different senior stakeholders.       * Support Becoming@Chanel for All, embedding global talent principles and coordinate the creation, update and publishing of content management of the career portal page.       * Partner with global & local communications and People Solutions teams to ensure updated content is distributed to all entities.    * Support the global talent community through effective communication and resource provisioning across all topics.       * Partner with Global People Solutions to develop and maintain Talent Dashboards and KPI reports, ensuring accuracy and relevance for business leaders and manage Workday security rights for talent data and analytics.      You are energised by * Leading global, multi‑stakeholder projects that sit at the crossroads of strategy, people and technology. * Implementing processes and governance models that work at scale within matrixed international environments. * Driving change, adoption and engagement across diverse markets and cultures. * Collaborating with a broad talent ecosystem and building strong, trusted partnerships.         Required Experience & Skills: * Minimum of 7 years’ experience in project management, ideally within talent management or HR. * Strong analytical skills with a track record of interpreting talent data and translating into strategic action. * Expertise in talent management, performance management, succession planning and workforce planning. * Excellent communication, organisation, and stakeholder management skills. * Experience in governance and resource optimisation within talent programmes.         Impact:This position plays a critical role in shaping executive talent pipelines and ensuring the organisation’s future leadership needs are met through robust talent strategies and governance.What Chanel Can Offer You * A global role with direct impact on Chanel’s talent agenda and leadership pipeline. * Exposure to enterprise‑level programmes and senior stakeholders across regions and functions. * Opportunities to deepen your expertise across talent management, succession planning, leadership development, HR analytics and governance. * Continuous learning and growth through complex projects, global collaboration and evolving business priorities. * An inclusive environment that values individuality, encourages growth and supports collective progress.         At Chanel, we are focused on building an inclusive culture that nurtures personal growth and drives collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.

Talent Management Project Manager - CHANEL

United Kingdom

France

Talent Management Project Manager

You need 8+ years in corporate communications, strong financial services experience, excellent writing skills, an established media network, and the ability to simplify complex topics. French fluency is a plus.

You will advise executives, develop campaigns, manage annual reports, create content, oversee agencies, coach spokespeople, build media relationships, support projects, and handle crisis communication.

Your Role @ Chanel External audiences increasingly care about what companies stand for—their values, culture, and commitments. This role sits within Chanel’s Global Communications team, a multidisciplinary function spanning, social media, integrated media, sustainability, corporate and internal communications, working together to shape and protect the House’s reputation globally. Based in London, you will help strengthen Chanel’s external positioning on its corporate topics, executive visibility, and company narrative. You will play a leading role in the communications of Chanel’s annual financial results, financial announcements and annual report management. You will also work closely with global teams in London and Paris to develop communication strategies around key transversal themes. Key Responsibilities * Advise senior executives on strategic communications and reputation-building * Develop and deliver campaigns around employer brand, social commitment, innovation, and positive impact * Craft key messaging, narratives, and leadership communications * Managing the annual financial results process and leading on the management of the annual report * Create content and communication tools for global and regional teams * Manage agencies and oversee campaign execution * Coach spokespeople and support executive messaging * Build relationships with key international media and journalists * Support cross-functional projects, partnerships, and initiatives * Drive reputation-building opportunities through events and external platforms * Align stakeholders across a matrix global organisation * Support crisis and issues management in coordination with Paris teams What You Bring * 8+ years’ experience in corporate communications / PR (agency and/or in-house) * Strong background in reputation strategy within complex organisations managing multiple stakeholders * Strong financial services experience in reporting, investments, acquisitions and divestments * Excellent writing skills across press materials, reports, messaging, and social content * Proven ability to simplify complex topics into impactful storytelling * Established network with international business media (e.g. FT, Reuters, Bloomberg) * Experience managing executive communications and LinkedIn presence * Strong presentation, research, and stakeholder management skills * Ability to work across teams and markets with agility * Creative mindset with interest in AI-enabled communications * French fluency is a plus You Thrive In * Collaborative, fast-paced environments * Global and multicultural settings * Hands-on execution with strategic impact * Bringing fresh, best-in-class communication ideas * Taking ownership and delivering results

Your Role @ ChanelExternal audiences increasingly care about what companies stand for—their values, culture, and commitments. This role sits within Chanel’s Global Communications team, a multidisciplinary function spanning, social media, integrated media, sustainability, corporate and internal communications, working together to shape and protect the House’s reputation globally.Based in London, you will help strengthen Chanel’s external positioning on its corporate topics, executive visibility, and company narrative. You will play a leading role in the communications of Chanel’s annual financial results, financial announcements and annual report management. You will also work closely with global teams in London and Paris to develop communication strategies around key transversal themes.Key Responsibilities * Advise senior executives on strategic communications and reputation-building * Develop and deliver campaigns around employer brand, social commitment, innovation, and positive impact * Craft key messaging, narratives, and leadership communications * Managing the annual financial results process and leading on the management of the annual report * Create content and communication tools for global and regional teams * Manage agencies and oversee campaign execution * Coach spokespeople and support executive messaging * Build relationships with key international media and journalists * Support cross-functional projects, partnerships, and initiatives * Drive reputation-building opportunities through events and external platforms * Align stakeholders across a matrix global organisation * Support crisis and issues management in coordination with Paris teams         What You Bring * 8+ years’ experience in corporate communications / PR (agency and/or in-house) * Strong background in reputation strategy within complex organisations managing multiple stakeholders * Strong financial services experience in reporting, investments, acquisitions and divestments * Excellent writing skills across press materials, reports, messaging, and social content * Proven ability to simplify complex topics into impactful storytelling * Established network with international business media (e.g. FT, Reuters, Bloomberg) * Experience managing executive communications and LinkedIn presence * Strong presentation, research, and stakeholder management skills * Ability to work across teams and markets with agility * Creative mindset with interest in AI-enabled communications * French fluency is a plus         You Thrive In * Collaborative, fast-paced environments * Global and multicultural settings * Hands-on execution with strategic impact * Bringing fresh, best-in-class communication ideas * Taking ownership and delivering results   

Senior Communications Manager - CHANEL

Senior Communications Manager

You should have a genuine interest in HR, strong English skills, excellent organization, proficiency in MS Office, and a willingness to learn Workday and LinkedIn Recruiter.

You will support recruitment by sourcing candidates, coordinating interviews, and conducting screenings. Additionally, assist with performance initiatives and provide HR operations support and reporting.

Location: London, UK Reports to: Head of HR Operations, Global Corporate Contract: 12 months About The Job This is a unique entry-level opportunity to join our Global Corporate People & Organisation (P&O) team at Chanel. You will be immersed in a dynamic environment and gain first-hand experience across key aspects of Talent Acquisition and HR Operations. You will collaborate closely with experienced professionals across Chanel’s Global Corporate functions, making a tangible impact on our recruitment efforts and broader people initiatives within HR Operations. This role offers a rare chance to develop a holistic understanding of HR centres of expertise within a global luxury context. What Impact You Will Create Recruitment Support: * Sourcing & Market Mapping * Review candidate profiles via internal systems and assist in shortlisting * Coordinate and schedule interviews * Conduct initial candidate screenings and exploratory conversations Performance Initiatives: * Assist with projects related to the Performance lifecycle for Global Corporate * Design and execute manager and employee training modules for key momentss * Drive expanded use of established Performance dashboard among HR Business Partner community * Use analytics to drive engagement and inform planning through regular reporting on training and learning needs HR Operations: * Provide administrative, reporting and project support on a variety of HR topics You are energised by * Working in a collaborative team environment. * Engaging with a wide variety of people across Chanel communities and building strong professional relationships. * Solving problems and proactively identifying ways to improve processes. * Learning new skills and contributing ideas in a supportive, high-performance culture. What You Will Bring * A degree in Human Resources or a related field is desirable but not essential. Equivalent practical experience or a genuine interest in HR and talent acquisition will also be considered. * You must be able to speak and write fluently in English to ensure clear communication with candidates and colleagues at all levels. * Strong organisational skills and attention to detail. * Ability to handle multiple priorities and maintain confidentiality. * Proficiency in Microsoft Office Suite, with confidence in Excel for data management and analytics, and PowerPoint for presentations. * Experience with or willingness to learn Workday and LinkedIn Recruiter for recruitment and sourcing. * Ability to interpret and work with data, using dashboards and analytics to inform recruitment and HR initiatives. * General digital literacy and ability to quickly adapt to new systems. * A positive, proactive, and adaptable approach. What We Offer * The chance to learn from experienced HR professionals in a globally recognised business. * Exposure to in-house recruitment processes and HR expertise functions. * Opportunities to develop professional skills and build your network. * Involvement in impactful projects and access to ongoing learning and development resources. At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.

Location: London, UKReports to: Head of HR Operations, Global CorporateContract: 12 monthsAbout The JobThis is a unique entry-level opportunity to join our Global Corporate People & Organisation (P&O) team at Chanel. You will be immersed in a dynamic environment and gain first-hand experience across key aspects of Talent Acquisition and HR Operations.You will collaborate closely with experienced professionals across Chanel’s Global Corporate functions, making a tangible impact on our recruitment efforts and broader people initiatives within HR Operations. This role offers a rare chance to develop a holistic understanding of HR centres of expertise within a global luxury context.What Impact You Will CreateRecruitment Support: * Sourcing & Market Mapping * Review candidate profiles via internal systems and assist in shortlisting * Coordinate and schedule interviews * Conduct initial candidate screenings and exploratory conversations         Performance Initiatives: * Assist with projects related to the Performance lifecycle for Global Corporate * Design and execute manager and employee training modules for key momentss * Drive expanded use of established Performance dashboard among HR Business Partner community * Use analytics to drive engagement and inform planning through regular reporting on training and learning needs         HR Operations: * Provide administrative, reporting and project support on a variety of HR topics         You are energised by * Working in a collaborative team environment. * Engaging with a wide variety of people across Chanel communities and building strong professional relationships. * Solving problems and proactively identifying ways to improve processes. * Learning new skills and contributing ideas in a supportive, high-performance culture.         What You Will Bring * A degree in Human Resources or a related field is desirable but not essential. Equivalent practical experience or a genuine interest in HR and talent acquisition will also be considered. * You must be able to speak and write fluently in English to ensure clear communication with candidates and colleagues at all levels. * Strong organisational skills and attention to detail. * Ability to handle multiple priorities and maintain confidentiality. * Proficiency in Microsoft Office Suite, with confidence in Excel for data management and analytics, and PowerPoint for presentations. * Experience with or willingness to learn Workday and LinkedIn Recruiter for recruitment and sourcing. * Ability to interpret and work with data, using dashboards and analytics to inform recruitment and HR initiatives. * General digital literacy and ability to quickly adapt to new systems. * A positive, proactive, and adaptable approach.         What We Offer * The chance to learn from experienced HR professionals in a globally recognised business. * Exposure to in-house recruitment processes and HR expertise functions. * Opportunities to develop professional skills and build your network. * Involvement in impactful projects and access to ongoing learning and development resources.         At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.

CHANEL

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