Chelsea and Westminster Hospital NHS Foundation Trust provides a range of healthcare services, including emergency care, elective surgeries, and specialized treatments, across its hospitals and clinics. Their mission is to deliver excellent, patient-centered care that improves health outcomes and overall well-being. They focus on providing high-quality, compassionate, and accessible services to meet the diverse needs of the community they serve.

Science & Healthcare

Chelsea and Westminster Hospital NHS Foundation Trust

You must have a relevant graduate degree, service improvement experience, leadership skills, project management expertise, healthcare knowledge, data analysis ability, and a commitment to diversity.

You will lead service improvement projects, provide operational support, manage transformation initiatives, and oversee divisional project management within the Trust’s Improvement Programme.

Healthcare

Business, Operations & Strategy

London

Divisional Head of Service Improvement and Efficiency, Band 8C Cross-site: Chelsea and Isleworth We are delighted to be recruiting to our senior operational team working across our two hospital sites. As the Head of Service Improvement & Efficiency (SI&E) for the Planned Care Division, you will be accountable to the Divisional Director of Operations, and working in partnership with General Managers, Clinical Directors and Divisional Nurses. The Head of SI&E is responsible for delivery of service improvement and transformation projects in the Division. They also hold a cross-cutting, trust-wide role leading work for the Improvement Board. The Head of SI&E will provide leadership on quality improvement and is a key member of the Division’s senior management team. The post holder will lead the Divisional Service Improvement and Efficiency team to coordinate the divisional approach to service improvement projects. They will provide operational support and direction to the Divisional Team on matters relating to service improvement, in addition to any other work streams requiring project management skills and support. This is an exciting opportunity to work in a thriving clinical division in one of London’s top performing trusts. The Divisional Head of Service Improvement and Efficiency Manager will be responsible for delivery of service improvement and transformation projects in the Division. They also hold a cross-cutting, trust-wide role leading a Transformation/ Productivity Board. The post holder will lead the Divisional Service Improvement and Efficiency team to coordinate the divisional approach to service improvement projects. They will provide operational support and direction to the Divisional Team on matters relating to service improvement within the Trust’s Improvement Programme (incl. Getting it Right First Time (GIRFT); Quality Impact Assessment of the Cost Improvement Programme; Quality Improvement Projects; Deep Dive Programme) in addition to any other work streams requiring project management skills and support. Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital—along with award-winning clinics across North West London. Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children’s services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use. We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex. We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs. The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven’t heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period. Some roles may require weekend shifts at multiple sites. For further details / informal visits contact: Name: Melissa Ames Job title: Personal Assistant Email address: melissa.ames@nhs.net To discuss the role further with Osian Powell, Divisional Director of Operations for Planned Care, please contact Melissa Ames, Divisional PA on melissa.ames@nhs.net

Divisional Head of Service Improvement and Efficiency, Band 8CCross-site: Chelsea and IsleworthWe are delighted to be recruiting to our senior operational team working across our two hospital sites. As the Head of Service Improvement & Efficiency (SI&E) for the Planned Care Division, you will be accountable to the Divisional Director of Operations, and working in partnership with General Managers, Clinical Directors and Divisional Nurses.The Head of SI&E is responsible for delivery of service improvement and transformation projects in the Division. They also hold a cross-cutting, trust-wide role leading work for the Improvement Board. The Head of SI&E will provide leadership on quality improvement and is a key member of the Division’s senior management team.The post holder will lead the Divisional Service Improvement and Efficiency team to coordinate the divisional approach to service improvement projects. They will provide operational support and direction to the Divisional Team on matters relating to service improvement, in addition to any other work streams requiring project management skills and support.This is an exciting opportunity to work in a thriving clinical division in one of London’s top performing trusts.The Divisional Head of Service Improvement and Efficiency Manager will be responsible for delivery of service improvement and transformation projects in the Division. They also hold a cross-cutting, trust-wide role leading a Transformation/ Productivity Board.The post holder will lead the Divisional Service Improvement and Efficiency team to coordinate the divisional approach to service improvement projects. They will provide operational support and direction to the Divisional Team on matters relating to service improvement within the Trust’s Improvement Programme (incl. Getting it Right First Time (GIRFT); Quality Impact Assessment of the Cost Improvement Programme; Quality Improvement Projects; Deep Dive Programme) in addition to any other work streams requiring project management skills and support.Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital—along with award-winning clinics across North West London.Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children’s services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs.The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven’t heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.Some roles may require weekend shifts at multiple sites.For further details / informal visits contact: Name: Melissa Ames Job title: Personal Assistant Email address: melissa.ames@nhs.netTo discuss the role further with Osian Powell, Divisional Director of Operations for Planned Care, please contact Melissa Ames, Divisional PA on melissa.ames@nhs.net

Divisional Head of Service Improvement and Efficiency - Chelsea and Westminster Hospital NHS Foundation Trust

&lt;strong&gt;Divisional Head of Service Improvement and Efficiency, Band 8C&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Cross-site: Chelsea and Isleworth&lt;br&gt;&lt;br&gt;&lt;/strong&gt;We are delighted to be recruiting to our senior operational team working across our two hospital sites. As the Head of Service Improvement &amp;amp; Efficiency (SI&amp;amp;E) for the Planned Care Division, you will be accountable to the Divisional Director of Operations, and working in partnership with General Managers, Clinical Directors and Divisional Nurses.&lt;br&gt;&lt;br&gt;The Head of SI&amp;amp;E is responsible for delivery of service improvement and transformation projects in the Division. They also hold a cross-cutting, trust-wide role leading work for the Improvement Board. The Head of SI&amp;amp;E will provide leadership on quality improvement and is a key member of the Division’s senior management team.&lt;br&gt;&lt;br&gt;The post holder will lead the Divisional Service Improvement and Efficiency team to coordinate the divisional approach to service improvement projects. They will provide operational support and direction to the Divisional Team on matters relating to service improvement, in addition to any other work streams requiring project management skills and support.&lt;br&gt;&lt;br&gt;This is an exciting opportunity to work in a thriving clinical division in one of London’s top performing trusts.&lt;br&gt;&lt;br&gt;The Divisional Head of Service Improvement and Efficiency Manager will be responsible for delivery of service improvement and transformation projects in the Division. They also hold a cross-cutting, trust-wide role leading a Transformation/ Productivity Board.&lt;br&gt;&lt;br&gt;The post holder will lead the Divisional Service Improvement and Efficiency team to coordinate the divisional approach to service improvement projects. They will provide operational support and direction to the Divisional Team on matters relating to service improvement within the Trust’s Improvement Programme (incl. Getting it Right First Time (GIRFT); Quality Impact Assessment of the Cost Improvement Programme; Quality Improvement Projects; Deep Dive Programme) in addition to any other work streams requiring project management skills and support.&lt;br&gt;&lt;br&gt;Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital—along with award-winning clinics across North West London.&lt;br&gt;&lt;br&gt;Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&amp;amp;E, and children’s services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.&lt;br&gt;&lt;br&gt;We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.&lt;br&gt;&lt;br&gt;We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs.&lt;br&gt;&lt;br&gt;The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven’t heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Some roles may require weekend shifts at multiple sites.&lt;br&gt;&lt;br&gt;&lt;/strong&gt;For further details / informal visits contact: Name: Melissa Ames Job title: Personal Assistant Email address: melissa.ames@nhs.net&lt;br&gt;&lt;br&gt;To discuss the role further with Osian Powell, Divisional Director of Operations for Planned Care, please contact Melissa Ames, Divisional PA on melissa.ames@nhs.net

Divisional Head of Service Improvement and Efficiency

You must have ER experience, strong communication skills, a belief in 'just culture', ability to resolve conflict, and develop training and processes. NHS experience is a plus.

You will manage complex employee relations cases, advise managers on HR issues, develop training programs, and create reports while ensuring compliance with best practices and legal guidelines.

Consulting

People, HR & Administration

Do you aspire to work for a London NHS Trust which is at the forefront of innovation and employs some of the best staff in the NHS? At Chelsea and Westminster NHS Foundation Trust, we will strive to give you the best possible experience in the next stage of your career. As the Employee Relations (ER) Manager, you will be joining a People team that is embedded in collaborative working and leading on several system wide projects. You will bring with you significant experience of employee relations. You will be driving change, in improving the experience of our staff and leaders, through the provision of best in class employee relations that are based on developing a just culture and excellent people experience. As part of an ambitious team, you will embrace innovative thinking about how we can do things differently both within the Trust and by bringing together partners across organisational boundaries. You will work closely with the Head of ER to provide a specialist employee relations and resolution service to managers and staff across the Trust. The post holder will be responsible for managing their own complex employee relations case work, including but not limited to, advising on and supporting on the investigation of cases involving medical and senior staff and supporting the Head of ER with employment tribunal claims. * We offer a hybrid working pattern of 4 days on site and 1 working from home. As an experience ER professional you will have significant experience in developing the ER function and line managing staff. With strong interpersonal and communication skills you will be able to build strong relationships with stakeholders across the Trust including our Trade Union colleagues. A passionate believer in ‘just culture’ you will demonstrate the ability to design and implement inclusive conflict resolution approaches. You will also need to be passionate about nurturing and developing a new enthusiastic team. The ER Manager will provide advice and support to line managers on a range of human resource management issues including, but not limited to, employee relations issues such as discipline, grievance management, poor performance and attendance and workplace dispute management. The post holder will be a subject expert in employee relations and will be required to develop training programmes for both managers and HR staff to develop competence and capability of managers. You will also develop long-term, value-added employee relations processes and practices designed to enable cases to be managed through to effective conclusion in line with best practice and legal guidelines. You will need to possess excellent IT skills with the ability to manipulate data to create and display standard and ad hoc ER reports. NHS Experience Desirable, But Not Essential. Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital—along with award-winning clinics across North West London. Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children’s services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use. We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex. We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs. The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven’t heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period. Some roles may require weekend shifts at multiple sites. For further details / informal visits contact: Name: Nuria Burset Job title: Head of Employee Relations Email address: n.burset@nhs.net

Do you aspire to work for a London NHS Trust which is at the forefront of innovation and employs some of the best staff in the NHS? At Chelsea and Westminster NHS Foundation Trust, we will strive to give you the best possible experience in the next stage of your career. As the Employee Relations (ER) Manager, you will be joining a People team that is embedded in collaborative working and leading on several system wide projects. You will bring with you significant experience of employee relations. You will be driving change, in improving the experience of our staff and leaders, through the provision of best in class employee relations that are based on developing a just culture and excellent people experience. As part of an ambitious team, you will embrace innovative thinking about how we can do things differently both within the Trust and by bringing together partners across organisational boundaries.You will work closely with the Head of ER to provide a specialist employee relations and resolution service to managers and staff across the Trust. The post holder will be responsible for managing their own complex employee relations case work, including but not limited to, advising on and supporting on the investigation of cases involving medical and senior staff and supporting the Head of ER with employment tribunal claims. * We offer a hybrid working pattern of 4 days on site and 1 working from home.      As an experience ER professional you will have significant experience in developing the ER function and line managing staff. With strong interpersonal and communication skills you will be able to build strong relationships with stakeholders across the Trust including our Trade Union colleagues. A passionate believer in ‘just culture’ you will demonstrate the ability to design and implement inclusive conflict resolution approaches. You will also need to be passionate about nurturing and developing a new enthusiastic team.The ER Manager will provide advice and support to line managers on a range of human resource management issues including, but not limited to, employee relations issues such as discipline, grievance management, poor performance and attendance and workplace dispute management. The post holder will be a subject expert in employee relations and will be required to develop training programmes for both managers and HR staff to develop competence and capability of managers. You will also develop long-term, value-added employee relations processes and practices designed to enable cases to be managed through to effective conclusion in line with best practice and legal guidelines.You will need to possess excellent IT skills with the ability to manipulate data to create and display standard and ad hoc ER reports.NHS Experience Desirable, But Not Essential.Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital—along with award-winning clinics across North West London.Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children’s services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs.The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven’t heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.Some roles may require weekend shifts at multiple sites.For further details / informal visits contact: Name: Nuria Burset Job title: Head of Employee Relations Email address: n.burset@nhs.net

Employee Relations Manager - Chelsea and Westminster Hospital NHS Foundation Trust

Do you aspire to work for a London NHS Trust which is at the forefront of innovation and employs some of the best staff in the NHS? At Chelsea and Westminster NHS Foundation Trust, we will strive to give you the best possible experience in the next stage of your career. As the Employee Relations (ER) Manager, you will be joining a People team that is embedded in collaborative working and leading on several system wide projects. You will bring with you significant experience of employee relations. You will be driving change, in improving the experience of our staff and leaders, through the provision of best in class employee relations that are based on developing a just culture and excellent people experience. As part of an ambitious team, you will embrace innovative thinking about how we can do things differently both within the Trust and by bringing together partners across organisational boundaries.&lt;br&gt;&lt;br&gt;You will work closely with the Head of ER to provide a specialist employee relations and resolution service to managers and staff across the Trust. The post holder will be responsible for managing their own complex employee relations case work, including but not limited to, advising on and supporting on the investigation of cases involving medical and senior staff and supporting the Head of ER with employment tribunal claims.&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;We offer a hybrid working pattern of 4 days on site and 1 working from home.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt; &lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt; &lt;br&gt;&lt;br&gt;&lt;/strong&gt;As an experience ER professional you will have significant experience in developing the ER function and line managing staff. With strong interpersonal and communication skills you will be able to build strong relationships with stakeholders across the Trust including our Trade Union colleagues. A passionate believer in ‘just culture’ you will demonstrate the ability to design and implement inclusive conflict resolution approaches. You will also need to be passionate about nurturing and developing a new enthusiastic team.&lt;br&gt;&lt;br&gt;The ER Manager will provide advice and support to line managers on a range of human resource management issues including, but not limited to, employee relations issues such as discipline, grievance management, poor performance and attendance and workplace dispute management. The post holder will be a subject expert in employee relations and will be required to develop training programmes for both managers and HR staff to develop competence and capability of managers. You will also develop long-term, value-added employee relations processes and practices designed to enable cases to be managed through to effective conclusion in line with best practice and legal guidelines.&lt;br&gt;&lt;br&gt;You will need to possess excellent IT skills with the ability to manipulate data to create and display standard and ad hoc ER reports.&lt;br&gt;&lt;br&gt;&lt;strong&gt;NHS Experience Desirable, But Not Essential.&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital—along with award-winning clinics across North West London.&lt;br&gt;&lt;br&gt;Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&amp;amp;E, and children’s services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.&lt;br&gt;&lt;br&gt;We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.&lt;br&gt;&lt;br&gt;We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs.&lt;br&gt;&lt;br&gt;The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven’t heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Some roles may require weekend shifts at multiple sites.&lt;br&gt;&lt;br&gt;&lt;/strong&gt;For further details / informal visits contact: Name: Nuria Burset Job title: Head of Employee Relations Email address: n.burset@nhs.net

Employee Relations Manager

You must prioritize patient experience, collaborate with a multidisciplinary team, and accurately enter patient data into the EPR promptly. Ensure you meet the essential criteria for application.

You will be the first point of contact for patients, manage reception duties, ensure accurate data entry, handle clinical coding, and collaborate with the healthcare team to enhance patient experience.

Patient Care Coordinators are the first point of contact for patients calling or entering our buildings and maintain professional, mature conduct at all times especially when patients are anxious or distressed and require an empathetic communication style. The main focus of the role is working on our Reception areas at both 56 Dean Street and Dean Street Express. We also run our own Call Centre on site, which you will rotate to. Administration responsibility includes clinical coding on our healthcare software. We have three late evening clinics per week and open on Saturday's Please see the attached job description and person specification. Successful applicants will be able to demonstrate they meet the essential criteria in the person specification in their application and if shortlisted, at interview. You will be someone who will ensure that the patient experience is prioritised at all times and who would welcome the chance to assist in taking the services forward as part of a friendly multidisciplinary team. The postholder will ensure that all patient data is entered into the EPR in a timely and accurate manner. This will include close liaison with the multidisciplinary team of Medical staff. Key working relation relationships * * Multi skilled team of Doctors, * Nurses * Health Advisers in both services * Administration teams with 10HB and Dean Stree Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital—along with award-winning clinics across North West London. Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children’s services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use. We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex. We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs. The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven’t heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period. Some roles may require weekend shifts at multiple sites. For further details / informal visits contact: Name: Debbie Mina Job title: Service Delivery Manager Email address: debbie.mina@nhs.net

Patient Care Coordinators are the first point of contact for patients calling or entering our buildings and maintain professional, mature conduct at all times especially when patients are anxious or distressed and require an empathetic communication style.The main focus of the role is working on our Reception areas at both 56 Dean Street and Dean Street Express. We also run our own Call Centre on site, which you will rotate to. Administration responsibility includes clinical coding on our healthcare software.We have three late evening clinics per week and open on Saturday'sPlease see the attached job description and person specification. Successful applicants will be able to demonstrate they meet the essential criteria in the person specification in their application and if shortlisted, at interview.You will be someone who will ensure that the patient experience is prioritised at all times and who would welcome the chance to assist in taking the services forward as part of a friendly multidisciplinary team.The postholder will ensure that all patient data is entered into the EPR in a timely and accurate manner.This will include close liaison with the multidisciplinary team of Medical staff.Key working relation relationships *     * Multi skilled team of Doctors,    * Nurses    * Health Advisers in both services    * Administration teams with 10HB and Dean Stree      Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital—along with award-winning clinics across North West London.Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children’s services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs.The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven’t heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.Some roles may require weekend shifts at multiple sites.For further details / informal visits contact: Name: Debbie Mina Job title: Service Delivery Manager Email address: debbie.mina@nhs.net

Patient Care Coordinator - Chelsea and Westminster Hospital NHS Foundation Trust

Patient Care Coordinators are the first point of contact for patients calling or entering our buildings and maintain professional, mature conduct at all times especially when patients are anxious or distressed and require an empathetic communication style.&lt;br&gt;&lt;br&gt;The main focus of the role is working on our Reception areas at both 56 Dean Street and Dean Street Express. We also run our own Call Centre on site, which you will rotate to. Administration responsibility includes clinical coding on our healthcare software.&lt;br&gt;&lt;br&gt;We have three late evening clinics per week and open on Saturday's&lt;br&gt;&lt;br&gt;Please see the attached job description and person specification. Successful applicants will be able to demonstrate they meet the essential criteria in the person specification in their application and if shortlisted, at interview.&lt;br&gt;&lt;br&gt;You will be someone who will ensure that the patient experience is prioritised at all times and who would welcome the chance to assist in taking the services forward as part of a friendly multidisciplinary team.&lt;br&gt;&lt;br&gt;The postholder will ensure that all patient data is entered into the EPR in a timely and accurate manner.&lt;br&gt;&lt;br&gt;This will include close liaison with the multidisciplinary team of Medical staff.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Key working relation relationships&lt;/strong&gt; &lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;&lt;/li&gt;&lt;ul&gt;&lt;li&gt;Multi skilled team of Doctors,&lt;/li&gt;&lt;li&gt;Nurses&lt;/li&gt;&lt;li&gt;Health Advisers in both services&lt;/li&gt;&lt;li&gt;Administration teams with 10HB and Dean Stree&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;/ul&gt;Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital—along with award-winning clinics across North West London.&lt;br&gt;&lt;br&gt;Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&amp;amp;E, and children’s services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.&lt;br&gt;&lt;br&gt;We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.&lt;br&gt;&lt;br&gt;We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs.&lt;br&gt;&lt;br&gt;The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven’t heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Some roles may require weekend shifts at multiple sites.&lt;br&gt;&lt;br&gt;&lt;/strong&gt;For further details / informal visits contact: Name: Debbie Mina Job title: Service Delivery Manager Email address: debbie.mina@nhs.net

Patient Care Coordinator

You must provide high-level administrative support, manage appointments and meetings, handle correspondence, prepare documentation, maintain confidentiality, and demonstrate strong organizational skills.

You will provide high-level administrative support, manage appointments, handle correspondence, prepare meeting documentation, and assist with HR tasks while ensuring confidentiality and efficient communication.

The Executive Assistant post is a pivotal internal and external facing role, providing all necessary administrative support to the executive directors. The post holder will provide high level, confidential administrative support, on a wide range of matters as set out below. The post-holder will ensure that the interests of the Trust are represented in a professional manner, and is a suitable ambassador at all times. The post holder will support the Chief People Officer specifically and other executive directors as required as part of the Corporate and Executive Assistant Team. The Executive Assistant will provide high quality administrative support to the Chief Officer and other executive directors as required. The post holder will manage the Chief Officer's appointments, scheduling of meetings, and organisation of events. Responsibilities include handling correspondence (email and written), drafting responses, diary management and maintaining confidentiality of sensitive information. The post holder will prepare meeting documentation, take minutes, and monitor the progress of action items. They will prioritise a varied workload, coordinate internal and external meetings, and ensure efficient communication within the office and across relevant teams. Additionally, the role involves supporting People and HR-related tasks as required. A proactive approach and effective organisational skills are essential for delivering high-quality administrative support in a busy executive office. Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital—along with award-winning clinics across North West London. Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children’s services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use. We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex. We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs. The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven’t heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period. Some roles may require weekend shifts at multiple sites. For further details / informal visits contact: Name: Marie Price Job title: Deputy Director of Corporate Governance Email address: marie.price14@nhs.net Telephone number: 07918 600613

The Executive Assistant post is a pivotal internal and external facing role, providing all necessary administrative support to the executive directors.The post holder will provide high level, confidential administrative support, on a wide range of matters as set out below. The post-holder will ensure that the interests of the Trust are represented in a professional manner, and is a suitable ambassador at all times.The post holder will support the Chief People Officer specifically and other executive directors as required as part of the Corporate and Executive Assistant Team.The Executive Assistant will provide high quality administrative support to the Chief Officer and other executive directors as required. The post holder will manage the Chief Officer's appointments, scheduling of meetings, and organisation of events.Responsibilities include handling correspondence (email and written), drafting responses, diary management and maintaining confidentiality of sensitive information.The post holder will prepare meeting documentation, take minutes, and monitor the progress of action items.They will prioritise a varied workload, coordinate internal and external meetings, and ensure efficient communication within the office and across relevant teams. Additionally, the role involves supporting People and HR-related tasks as required.A proactive approach and effective organisational skills are essential for delivering high-quality administrative support in a busy executive office.Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital—along with award-winning clinics across North West London.Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children’s services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs.The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven’t heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.Some roles may require weekend shifts at multiple sites.For further details / informal visits contact: Name: Marie Price Job title: Deputy Director of Corporate Governance Email address: marie.price14@nhs.net Telephone number: 07918 600613

Executive Assistant - Chelsea and Westminster Hospital NHS Foundation Trust

The Executive Assistant post is a pivotal internal and external facing role, providing all necessary administrative support to the executive directors.&lt;br&gt;&lt;br&gt;The post holder will provide high level, confidential administrative support, on a wide range of matters as set out below. The post-holder will ensure that the interests of the Trust are represented in a professional manner, and is a suitable ambassador at all times.&lt;br&gt;&lt;br&gt;The post holder will support the Chief People Officer specifically and other executive directors as required as part of the Corporate and Executive Assistant Team.&lt;br&gt;&lt;br&gt;The Executive Assistant will provide high quality administrative support to the Chief Officer and other executive directors as required. The post holder will manage the Chief Officer's appointments, scheduling of meetings, and organisation of events.&lt;br&gt;&lt;br&gt;Responsibilities include handling correspondence (email and written), drafting responses, diary management and maintaining confidentiality of sensitive information.&lt;br&gt;&lt;br&gt;The post holder will prepare meeting documentation, take minutes, and monitor the progress of action items.&lt;br&gt;&lt;br&gt;They will prioritise a varied workload, coordinate internal and external meetings, and ensure efficient communication within the office and across relevant teams. Additionally, the role involves supporting People and HR-related tasks as required.&lt;br&gt;&lt;br&gt;A proactive approach and effective organisational skills are essential for delivering high-quality administrative support in a busy executive office.&lt;br&gt;&lt;br&gt;Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital—along with award-winning clinics across North West London.&lt;br&gt;&lt;br&gt;Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&amp;amp;E, and children’s services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.&lt;br&gt;&lt;br&gt;We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.&lt;br&gt;&lt;br&gt;We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs.&lt;br&gt;&lt;br&gt;The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven’t heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Some roles may require weekend shifts at multiple sites.&lt;br&gt;&lt;br&gt;&lt;/strong&gt;For further details / informal visits contact: Name: Marie Price Job title: Deputy Director of Corporate Governance Email address: marie.price14@nhs.net Telephone number: 07918 600613

Executive Assistant

You must work under supervision, have relevant skills, maintain high care standards, manage time and resources, and be ready for 37.5 hours/week in a 7-day Dermatology Outpatients service.

You will assist in patient care under a Registered Nurse, work within your skill set, collaborate with the team, and maintain high standards while managing tasks and resources effectively.

A Health Care Assistant (HCA) is a member of the health care team who works under the supervision of a registered health or social care professional. A HCA can undertake a range of roles within their overall job and their level of responsibility will be appropriate/ commensurate to the level of knowledge and skills they have acquired. To participate, under the supervision of a Registered Nurse/ Midwife, in the delivery of patient care to a defined client group, in accordance with the philosophy of care which enables clients to maintain their skills and maximize the potential to achieve independence. Work as part of an effective and caring team. The post holder works under the direct supervision of the Registered Nurse/ Midwife. They will work within the boundaries of their existing and developing skills at all times. The post holder is expected to maintain high standards of care, managing their time, tasks and resources effectively. To participate, under the supervision of a Registered Nurse/ Midwife, in the delivery of patient care to a defined client group, in accordance with the philosophy of care which enables clients to maintain their skills and maximize the potential to achieve independence. Work as part of an effective and caring team. The post will be based in Dermatology Outpatients. The working hours will be 37.5 hours per week or 150 hours per month. This is a 7 day service. The post holder works under the direct supervision of the Registered Nurse/ Midwife. They will work within the boundaries of their existing and developing skills at all times. The post holder is expected to maintain high standards of care, managing their time, tasks and resources effectively. Chelsea and Westminster Hospital NHS Foundation Trust is proud to be one of the top performing and safest trusts in England. We have two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital, plus our award-winning clinics across North West London and beyond. For further details / informal visits contact: Name: Verna Vallo Job title: Sister Email address: vernaliza.vallo@nhs.net Telephone number: 02085602121

A Health Care Assistant (HCA) is a member of the health care team who works under the supervision of a registered health or social care professional. A HCA can undertake a range of roles within their overall job and their level of responsibility will be appropriate/ commensurate to the level of knowledge and skills they have acquired.To participate, under the supervision of a Registered Nurse/ Midwife, in the delivery of patient care to a defined client group, in accordance with the philosophy of care which enables clients to maintain their skills and maximize the potential to achieve independence. Work as part of an effective and caring team.The post holder works under the direct supervision of the Registered Nurse/ Midwife. They will work within the boundaries of their existing and developing skills at all times. The post holder is expected to maintain high standards of care, managing their time, tasks and resources effectively.To participate, under the supervision of a Registered Nurse/ Midwife, in the delivery of patient care to a defined client group, in accordance with the philosophy of care which enables clients to maintain their skills and maximize the potential to achieve independence. Work as part of an effective and caring team.The post will be based in Dermatology Outpatients. The working hours will be 37.5 hours per week or 150 hours per month. This is a 7 day service. The post holder works under the direct supervision of the Registered Nurse/ Midwife. They will work within the boundaries of their existing and developing skills at all times. The post holder is expected to maintain high standards of care, managing their time, tasks and resources effectively.Chelsea and Westminster Hospital NHS Foundation Trust is proud to be one of the top performing and safest trusts in England. We have two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital, plus our award-winning clinics across North West London and beyond.For further details / informal visits contact: Name: Verna Vallo Job title: Sister Email address: vernaliza.vallo@nhs.net Telephone number: 02085602121

Healthcare Assistant -  Dermatology Outpatient - Chelsea and Westminster Hospital NHS Foundation Trust

A Health Care Assistant (HCA) is a member of the health care team who works under the supervision of a registered health or social care professional. A HCA can undertake a range of roles within their overall job and their level of responsibility will be appropriate/ commensurate to the level of knowledge and skills they have acquired.&lt;br&gt;&lt;br&gt;To participate, under the supervision of a Registered Nurse/ Midwife, in the delivery of patient care to a defined client group, in accordance with the philosophy of care which enables clients to maintain their skills and maximize the potential to achieve independence. Work as part of an effective and caring team.&lt;br&gt;&lt;br&gt;The post holder works under the direct supervision of the Registered Nurse/ Midwife. They will work within the boundaries of their existing and developing skills at all times. The post holder is expected to maintain high standards of care, managing their time, tasks and resources effectively.&lt;br&gt;&lt;br&gt;To participate, under the supervision of a Registered Nurse/ Midwife, in the delivery of patient care to a defined client group, in accordance with the philosophy of care which enables clients to maintain their skills and maximize the potential to achieve independence. Work as part of an effective and caring team.&lt;br&gt;&lt;br&gt;The post will be based in Dermatology Outpatients. The working hours will be 37.5 hours per week or 150 hours per month. This is a 7 day service. The post holder works under the direct supervision of the Registered Nurse/ Midwife. They will work within the boundaries of their existing and developing skills at all times. The post holder is expected to maintain high standards of care, managing their time, tasks and resources effectively.&lt;br&gt;&lt;br&gt;Chelsea and Westminster Hospital NHS Foundation Trust is proud to be one of the top performing and safest trusts in England. We have two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital, plus our award-winning clinics across North West London and beyond.&lt;br&gt;&lt;br&gt;For further details / informal visits contact: Name: Verna Vallo Job title: Sister Email address: vernaliza.vallo@nhs.net Telephone number: 02085602121

Chelsea and Westminster Hospital NHS Foundation Trust

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