Large

At Citizens, we recognize that the journey to accomplishment is no longer linear and that individuals are made of all they have done and all they are going to do. As one of the oldest and largest financial services firms in the United States with a history dating back to 1828, we’re committed to providing solutions and expertise that support our customers, clients, colleagues, and communities in what’s next on their own unique journey. 

Whether you’re considering banking with us or looking to work with us, you’ll find a customer-centric culture and a supportive, collaborative workforce at Citizens.

You’re made ready and so are we. #MadeReady



Finance

Citizens

You need strong relationship-building, creative thinking, excellent writing/editing skills, and a Bachelor’s degree or equivalent experience. Full-time office presence required.

You will create, research, and publish content, measure impact, test new communication formats, plan for projects, and connect across business lines with key partners.

Customer Relations

Boston

Description:<ul><li>As a critical member of the Corporate Communications team, the Communications Specialist will primarily support both internal and external communications for Business Banking and Enterprise Payments, including our efforts to educate and engage stakeholders in our campaigns, capabilities, strategy and initiatives through storytelling. They will play a key role in driving engagement through new ways of communicating and connecting.</li></ul> Responsibilities:<ul><li>Support end-to-end editorial process—including creating content and measuring impact</li><li>Research, write and publish stories that raise awareness of our capabilities, people and wins</li><li>Raise and execute ideas to test and learn new, innovative communications formats</li><li>Develop and execute communications planning efforts for other projects/programs as assigned</li><li>Maintain connectivity across business lines and with key partners</li></ul>Qualifications:The ideal candidate will:<ul><li>Build effective working relationships with internal and external stakeholders</li><li>Learn and employ the voice/tone of the Business Banking division</li><li>Synthesize complex messaging and content and represent it simply, visually and in a compelling and modern way</li><li>Think creatively and develop innovative approaches to address challenges</li><li>Stay current on what’s happening throughout the organization in order to make connections and align communications</li><li>Have strong writing, editing, proofreading and presentation design skills</li></ul>Qualifications, Education, Certifications and/or Other Professional Credentials:<ul><li>Bachelor's degree or equivalent work experience.</li></ul>Hours &amp; Work Schedule:<ul><li>Hours per Week: 40</li><li>Work Schedule: Monday-Friday 8-5 in Office full time. Can work in Boston MA, Westwood MA or Johnston RI</li></ul>

Description:As a critical member of the Corporate Communications team, the Communications Specialist will primarily support both internal and external communications for Business Banking and Enterprise Payments, including our efforts to educate and engage stakeholders in our campaigns, capabilities, strategy and initiatives through storytelling. They will play a key role in driving engagement through new ways of communicating and connecting. Responsibilities:Support end-to-end editorial process—including creating content and measuring impactResearch, write and publish stories that raise awareness of our capabilities, people and winsRaise and execute ideas to test and learn new, innovative communications formatsDevelop and execute communications planning efforts for other projects/programs as assignedMaintain connectivity across business lines and with key partnersQualifications:The ideal candidate will:Build effective working relationships with internal and external stakeholdersLearn and employ the voice/tone of the Business Banking divisionSynthesize complex messaging and content and represent it simply, visually and in a compelling and modern wayThink creatively and develop innovative approaches to address challengesStay current on what’s happening throughout the organization in order to make connections and align communicationsHave strong writing, editing, proofreading and presentation design skillsQualifications, Education, Certifications and/or Other Professional Credentials:Bachelor's degree or equivalent work experience.Hours & Work Schedule:Hours per Week: 40Work Schedule: Monday-Friday 8-5 in Office full time. Can work in Boston MA, Westwood MA or Johnston RI

Communications Partner - Citizens

<div>
 Description
 As a critical member of the Corporate Communications team, the Communications Specialist will primarily support both internal and external communications for Business Banking and Enterprise Payments, including our efforts to educate and engage stakeholders in our campaigns, capabilities, strategy and initiatives through storytelling. They will play a key role in driving engagement through new ways of communicating and connecting. 
 Responsibilities 
 <ul> 
 <li>Support end-to-end editorial process—including creating content and measuring impact</li> 
 <li>Research, write and publish stories that raise awareness of our capabilities, people and wins</li> 
 <li>Raise and execute ideas to test and learn new, innovative communications formats</li> 
 <li>Develop and execute communications planning efforts for other projects/programs as assigned</li> 
 <li>Maintain connectivity across business lines and with key partners</li> 
 </ul> 
 Qualifications 
 The ideal candidate will: 
 <ul> 
 <li>Build effective working relationships with internal and external stakeholders</li> 
 <li>Learn and employ the voice/tone of the Business Banking division</li> 
 <li>Synthesize complex messaging and content and represent it simply, visually and in a compelling and modern way</li> 
 <li>Think creatively and develop innovative approaches to address challenges</li> 
 <li>Stay current on what’s happening throughout the organization in order to make connections and align communications</li> 
 <li>Have strong writing, editing, proofreading and presentation design skills</li> 
 </ul> 
 Qualifications, Education, Certifications and/or Other Professional Credentials 
 <ul> 
 <li>Bachelor's degree or equivalent work experience.</li> 
 </ul> 
 Hours &amp; Work Schedule 
 <ul> 
 <li>Hours per Week: 40</li> 
 <li>Work Schedule: Monday-Friday 8-5 in Office full time. Can work in Boston MA, Westwood MA or Johnston RI</li> 
 </ul> 
 #LI-Sourcer3 
 Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. 
 Equal Employment Opportunity
 At Citizens we value diversity, equity and inclusion, and treat everyone with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.
 Equal Employment and Opportunity Employer
 Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.
 Why Work for Us
 At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth
 
 Background Check 
 Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
</div>

Communications Partner

You need a bachelor’s degree, 2+ years in business banking or lending, B2B sales experience, strong communication, and portfolio management skills. Be a motivated self-starter with relationship-building abilities.

You will build relationships with small business clients, assess needs, manage a portfolio, collaborate with partners, and engage in community activities to expand your customer base.

Bachelors

Banking & Finance

New York City

Job Description<ul><li>Job ID: 34273</li><li>Full/Part Time: Full Time&nbsp;</li><li>Shift: 1ST</li><li>Posting Start Date: 07/13/2024</li></ul>DescriptionAt Citizens, tailored advice, personalized experiences, and innovative ideas, products, and solutions, are central to helping clients navigate changing circumstances.&nbsp;In this role, you’ll deepen relationships with your clients by collaborating with peers across banking, lending and investing, helping them with short- and long-term financial goals.&nbsp;Citizens is seeking a motivated, highly successful, proven&nbsp;Relationship Manager&nbsp;with experience in moderately to less complex portfolios, and a strong grasp of sales and credit skills. This senior level performer will have an immediate impact. We reward you with an uncapped incentive opportunity and the ability to grow your career with a world class organization.Primary responsibilities include<ul><li>Develop consultative relationships with small business clients in your target market with annual revenues ranging from five hundred thousand to five million dollars.</li><li>Understand the client needs, provide value added solutions, manage a portfolio of existing customers and drive new commercial customer relationships.</li><li>Partner effectively with an award-winning business banking team offering a wide array of product solutions that will enable you to enhance the customer experience, increase loyalty and improve the profitability of customer and the Bank</li><li>Complete Business Banking University and Drive Sales training in your initial four-week orientation and a commercial credit training program to insure you’re prepared to identify, assess and mitigate lending risk.</li><li>Maintain strong market knowledge and develop, retain and expand relationships with Centers of Influence i.e. CPA’s and Attorneys.</li><li>Actively engage in significant community activity to expand potential customer base.</li></ul>Qualifications, Education, Certifications and/or Other Professional Credentials<ul><li>Bachelor’s degree or equivalent combination of education and experience, required.</li><li>2+ years in a Business Banking Relationship Manager role or related business lending experience preferred.</li><li>Business to Business sales experience required.</li><li>Motivated self-starter with demonstrated leadership ability and potential.</li><li>Successfully operate in a “team” atmosphere building upon and leveraging strong internal and external network.</li><li>Ability to succeed in a fast paced, demanding sales culture with measured routines and goals aimed at new loan and deposit generation, cross sales, customer service and satisfaction</li><li>Proficiency with portfolio/account management preferred.</li><li>Ability to understand core business products and services. Consistent record of sales and outside calling skills.</li><li>Excellent communication (written &amp; verbal) and interpersonal skills.</li><li>Ability to develop strong customer and colleague relationships.</li></ul>Hours and Work Schedule<ul><li>Hours per Week: 40</li><li>Work Schedule: Monday thru Friday</li></ul>Pay TransparencyThe&nbsp;salary&nbsp;range for this position is $100,000-125,000 per year, plus benefits and an opportunity to earn additional incentive earnings. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of very local and state jurisdiction in the United States. For an overview of our benefits, visit&nbsp;https://jobs.citizensbank.com/benefits.Some job boards have started using jobseeker-reported data to estimate&nbsp;salary&nbsp;ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.Equal Employment OpportunityAt Citizens we value diversity, equity and inclusion, and treat everyone with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.Equal Employment and Opportunity EmployerCitizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.Background CheckAny offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

Job DescriptionJob ID: 34273Full/Part Time: Full Time Shift: 1STPosting Start Date: 07/13/2024DescriptionAt Citizens, tailored advice, personalized experiences, and innovative ideas, products, and solutions, are central to helping clients navigate changing circumstances. In this role, you’ll deepen relationships with your clients by collaborating with peers across banking, lending and investing, helping them with short- and long-term financial goals. Citizens is seeking a motivated, highly successful, proven Relationship Manager with experience in moderately to less complex portfolios, and a strong grasp of sales and credit skills. This senior level performer will have an immediate impact. We reward you with an uncapped incentive opportunity and the ability to grow your career with a world class organization.Primary responsibilities includeDevelop consultative relationships with small business clients in your target market with annual revenues ranging from five hundred thousand to five million dollars.Understand the client needs, provide value added solutions, manage a portfolio of existing customers and drive new commercial customer relationships.Partner effectively with an award-winning business banking team offering a wide array of product solutions that will enable you to enhance the customer experience, increase loyalty and improve the profitability of customer and the BankComplete Business Banking University and Drive Sales training in your initial four-week orientation and a commercial credit training program to insure you’re prepared to identify, assess and mitigate lending risk.Maintain strong market knowledge and develop, retain and expand relationships with Centers of Influence i.e. CPA’s and Attorneys.Actively engage in significant community activity to expand potential customer base.Qualifications, Education, Certifications and/or Other Professional CredentialsBachelor’s degree or equivalent combination of education and experience, required.2+ years in a Business Banking Relationship Manager role or related business lending experience preferred.Business to Business sales experience required.Motivated self-starter with demonstrated leadership ability and potential.Successfully operate in a “team” atmosphere building upon and leveraging strong internal and external network.Ability to succeed in a fast paced, demanding sales culture with measured routines and goals aimed at new loan and deposit generation, cross sales, customer service and satisfactionProficiency with portfolio/account management preferred.Ability to understand core business products and services. Consistent record of sales and outside calling skills.Excellent communication (written & verbal) and interpersonal skills.Ability to develop strong customer and colleague relationships.Hours and Work ScheduleHours per Week: 40Work Schedule: Monday thru FridayPay TransparencyThe salary range for this position is $100,000-125,000 per year, plus benefits and an opportunity to earn additional incentive earnings. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of very local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits.Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.Equal Employment OpportunityAt Citizens we value diversity, equity and inclusion, and treat everyone with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.Equal Employment and Opportunity EmployerCitizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.Background CheckAny offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

Business Banking Relationship Manager I - Citizens

<div>
 Description
 At Citizens, tailored advice, personalized experiences, and innovative ideas, products, and solutions, are central to helping clients navigate changing circumstances. In this role, you’ll deepen relationships with your clients by collaborating with peers across banking, lending and investing, helping them with short- and long-term financial goals. 
 Citizens is seeking a motivated, highly successful, proven Relationship Manager with experience in moderately to less complex portfolios, and a strong grasp of sales and credit skills. This senior level performer will have an immediate impact. We reward you with an uncapped incentive opportunity and the ability to grow your career with a world class organization. 
 Primary responsibilities include 
 <ul> 
 <li>Develop consultative relationships with small business clients in your target market with annual revenues ranging from five hundred thousand to five million dollars.</li> 
 <li>Understand the client needs, provide value added solutions, manage a portfolio of existing customers and drive new commercial customer relationships.</li> 
 <li>Partner effectively with an award-winning business banking team offering a wide array of product solutions that will enable you to enhance the customer experience, increase loyalty and improve the profitability of customer and the Bank</li> 
 <li>Complete Business Banking University and Drive Sales training in your initial four-week orientation and a commercial credit training program to insure you’re prepared to identify, assess and mitigate lending risk.</li> 
 <li>Maintain strong market knowledge and develop, retain and expand relationships with Centers of Influence i.e. CPA’s and Attorneys.</li> 
 <li>Actively engage in significant community activity to expand potential customer base.</li> 
 </ul> 
 Qualifications, Education, Certifications and/or Other Professional Credentials 
 <ul> 
 <li>Bachelor’s degree or equivalent combination of education and experience, required.</li> 
 <li>2+ years in a Business Banking Relationship Manager role or related business lending experience preferred.</li> 
 <li>Business to Business sales experience required.</li> 
 <li>Motivated self-starter with demonstrated leadership ability and potential.</li> 
 <li>Successfully operate in a “team” atmosphere building upon and leveraging strong internal and external network.</li> 
 <li>Ability to succeed in a fast paced, demanding sales culture with measured routines and goals aimed at new loan and deposit generation, cross sales, customer service and satisfaction</li> 
 <li>Proficiency with portfolio/account management preferred.</li> 
 <li>Ability to understand core business products and services. Consistent record of sales and outside calling skills.</li> 
 <li>Excellent communication (written &amp; verbal) and interpersonal skills.</li> 
 <li>Ability to develop strong customer and colleague relationships.</li> 
 </ul> 
 Hours and Work Schedule 
 <ul> 
 <li>Hours per Week: 40</li> 
 <li>Work Schedule: Monday thru Friday</li> 
 </ul> 
 Pay Transparency 
 The salary range for this position is $100,000-125,000 per year, plus benefits and an opportunity to earn additional incentive earnings. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. 
 We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of very local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits. 
 Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. 
 Equal Employment Opportunity
 At Citizens we value diversity, equity and inclusion, and treat everyone with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.
 Equal Employment and Opportunity Employer
 Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.
 Why Work for Us
 At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth
 
 Background Check 
 Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
</div>

Citizens

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