Large

Clarivate is a leading global information services provider. We connect people and organizations to intelligence they can trust to transform their perspective, their work and our world. Our subscription- and technology-based solutions are coupled with deep domain expertise and cover the areas of Academia & Government, Life Sciences & Healthcare and Intellectual Property. For more information, please visit clarivate.com.​

Consulting

Clarivate

You need a bachelor's degree, 10+ years in customer success with large teams, leadership experience, multilingual skills, and knowledge of post-sales functions in higher education or research.

You will lead a global customer success team, optimize customer lifecycle, track success metrics, drive collaboration across functions, and enhance customer retention and satisfaction.

Customer Relations

People, HR & Administration

London

As the Vice President of Customer Success for the Academia & Government (A&G) segment, you will be responsible for leading the A&G customer success group across all solution domains and ensuring that our customers are successful and realize value from our products and services, to drive customer retention and business growth. This includes developing and executing sustainable and scalable customer success strategies and practices, managing, motivating, and developing the customer success group, and building relationships with key internal and external stakeholders, including the different A&G business units and the A&G revenue functions. About You – Experience, Education, Skills, And Accomplishments * Bachelors’ degree or higher in related field, such as Library Sciences and / or business management * 10+ years of experience in customer success, preferably in a multi-product environment * Significant people leadership experience – proven experience leading customer success groups of at least 50 people or more in a global environment It would be great if you also have… * Master’s degree in library science, business, or related field * Background with other post-sales customer-facing functions, I.e., customer education, support, or consulting * Multi-lingual * Ability to conduct occasional business travel (up to 20% of the time), including international travel. * Experience in the Higher education or Research industries, either from a vendor or an institution side What will you be doing in this role? * Lead, train, and develop a world-class global customer success group with more than 100 colleagues across various solution domains, markets and regions, within the A&G Revenue organization. * Define and optimize Customer Lifecycle, identify opportunities for continuous improvement, and facilitate the adoption of industry best practices. * Identify and track key customer success metrics, such as customer satisfaction and advocacy, risk identification, retention, and business growth * Drive customer success outcomes including higher retention rates, promoting upsell and cross-sell opportunities, and influencing value of the product to the customer through higher product adoption and customer satisfaction. * Drive collaboration within Customer Success, and with other key functions including Sales, customer education, support, renewals, marketing, and Product teams, to support customers, develop programs that drive business value, and to identify and pursue customer growth opportunities. * Collaborate with the Revenue leadership team and Product leaders to develop & implement business objectives that fuel overall A&G segment strategy and help successful execution of the sales roadmap, goals, and priorities. * Drive customer understanding of products and initiatives to improve sales and customer retention; actively participating in market-facing and customer-facing activities and events. * Participate in cross-functional strategic initiatives and projects. About The Team Our Academia and Government segment focuses on providing transformative intelligence and solutions to academic institutions and government entities. We support research, teaching, and learning by delivering trusted, curated scholarly content, advanced analytics, and workforce solutions. Customer Success supports the pre and post sales efforts of global customers. We have a long legacy with the company, making our team a strong and supported one for new members to thrive. Hours of Work This is a full-time, salaried role primarily aligned with your time zone, with the flexibility to accommodate global client requirements. The position is hybrid, requiring at least two days per week in the office. Clarivate is an Equal Opportunity Employer Vets/Minorities/Women/Disabled

As the Vice President of Customer Success for the Academia & Government (A&G) segment, you will be responsible for leading the A&G customer success group across all solution domains and ensuring that our customers are successful and realize value from our products and services, to drive customer retention and business growth. This includes developing and executing sustainable and scalable customer success strategies and practices, managing, motivating, and developing the customer success group, and building relationships with key internal and external stakeholders, including the different A&G business units and the A&G revenue functions.About You – Experience, Education, Skills, And Accomplishments * Bachelors’ degree or higher in related field, such as Library Sciences and / or business management * 10+ years of experience in customer success, preferably in a multi-product environment * Significant people leadership experience – proven experience leading customer success groups of at least 50 people or more in a global environment      It would be great if you also have… * Master’s degree in library science, business, or related field * Background with other post-sales customer-facing functions, I.e., customer education, support, or consulting * Multi-lingual * Ability to conduct occasional business travel (up to 20% of the time), including international travel. * Experience in the Higher education or Research industries, either from a vendor or an institution side      What will you be doing in this role? * Lead, train, and develop a world-class global customer success group with more than 100 colleagues across various solution domains, markets and regions, within the A&G Revenue organization. * Define and optimize Customer Lifecycle, identify opportunities for continuous improvement, and facilitate the adoption of industry best practices. * Identify and track key customer success metrics, such as customer satisfaction and advocacy, risk identification, retention, and business growth * Drive customer success outcomes including higher retention rates, promoting upsell and cross-sell opportunities, and influencing value of the product to the customer through higher product adoption and customer satisfaction. * Drive collaboration within Customer Success, and with other key functions including Sales, customer education, support, renewals, marketing, and Product teams, to support customers, develop programs that drive business value, and to identify and pursue customer growth opportunities. * Collaborate with the Revenue leadership team and Product leaders to develop & implement business objectives that fuel overall A&G segment strategy and help successful execution of the sales roadmap, goals, and priorities. * Drive customer understanding of products and initiatives to improve sales and customer retention; actively participating in market-facing and customer-facing activities and events. * Participate in cross-functional strategic initiatives and projects.      About The TeamOur Academia and Government segment focuses on providing transformative intelligence and solutions to academic institutions and government entities. We support research, teaching, and learning by delivering trusted, curated scholarly content, advanced analytics, and workforce solutions. Customer Success supports the pre and post sales efforts of global customers. We have a long legacy with the company, making our team a strong and supported one for new members to thrive.Hours of WorkThis is a full-time, salaried role primarily aligned with your time zone, with the flexibility to accommodate global client requirements. The position is hybrid, requiring at least two days per week in the office.Clarivate is an Equal Opportunity Employer Vets/Minorities/Women/Disabled

Vice President, Customer Success - Clarivate

As the Vice President of Customer Success for the Academia &amp;amp; Government (A&amp;amp;G) segment, you will be responsible for leading the A&amp;amp;G customer success group across all solution domains and ensuring that our customers are successful and realize value from our products and services, to drive customer retention and business growth. This includes developing and executing sustainable and scalable customer success strategies and practices, managing, motivating, and developing the customer success group, and building relationships with key internal and external stakeholders, including the different A&amp;amp;G business units and the A&amp;amp;G revenue functions.&lt;br&gt;&lt;br&gt;&lt;strong&gt;About You – Experience, Education, Skills, And Accomplishments&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Bachelors’ degree or higher in related field, such as Library Sciences and / or business management &lt;/li&gt;&lt;li&gt;10+ years of experience in customer success, preferably in a multi-product environment &lt;/li&gt;&lt;li&gt;Significant people leadership experience – proven experience leading customer success groups of at least 50 people or more in a global environment&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;It would be great if you also have…&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Master’s degree in library science, business, or related field &lt;/li&gt;&lt;li&gt;Background with other post-sales customer-facing functions, I.e., customer education, support, or consulting &lt;/li&gt;&lt;li&gt;Multi-lingual &lt;/li&gt;&lt;li&gt;Ability to conduct occasional business travel (up to 20% of the time), including international travel. &lt;/li&gt;&lt;li&gt;Experience in the Higher education or Research industries, either from a vendor or an institution side&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;What will you be doing in this role?&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Lead, train, and develop a world-class global customer success group with more than 100 colleagues across various solution domains, markets and regions, within the A&amp;amp;G Revenue organization. &lt;/li&gt;&lt;li&gt;Define and optimize Customer Lifecycle, identify opportunities for continuous improvement, and facilitate the adoption of industry best practices. &lt;/li&gt;&lt;li&gt;Identify and track key customer success metrics, such as customer satisfaction and advocacy, risk identification, retention, and business growth &lt;/li&gt;&lt;li&gt;Drive customer success outcomes including higher retention rates, promoting upsell and cross-sell opportunities, and influencing value of the product to the customer through higher product adoption and customer satisfaction. &lt;/li&gt;&lt;li&gt;Drive collaboration within Customer Success, and with other key functions including Sales, customer education, support, renewals, marketing, and Product teams, to support customers, develop programs that drive business value, and to identify and pursue customer growth opportunities. &lt;/li&gt;&lt;li&gt;Collaborate with the Revenue leadership team and Product leaders to develop &amp;amp; implement business objectives that fuel overall A&amp;amp;G segment strategy and help successful execution of the sales roadmap, goals, and priorities. &lt;/li&gt;&lt;li&gt;Drive customer understanding of products and initiatives to improve sales and customer retention; actively participating in market-facing and customer-facing activities and events. &lt;/li&gt;&lt;li&gt;Participate in cross-functional strategic initiatives and projects. &lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;About The Team&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Our Academia and Government segment focuses on providing transformative intelligence and solutions to academic institutions and government entities. We support research, teaching, and learning by delivering trusted, curated scholarly content, advanced analytics, and workforce solutions. Customer Success supports the pre and post sales efforts of global customers. We have a long legacy with the company, making our team a strong and supported one for new members to thrive.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Hours of Work&lt;br&gt;&lt;br&gt;&lt;/strong&gt;This is a full-time, salaried role primarily aligned with your time zone, with the flexibility to accommodate global client requirements. The position is hybrid, requiring at least two days per week in the office.&lt;br&gt;&lt;br&gt;Clarivate is an Equal Opportunity Employer Vets/Minorities/Women/Disabled

Vice President, Customer Success

You must have 5+ years in UX design, a design-related bachelor’s, proficiency in design tools, Agile experience, and familiarity with front-end tech; a master’s is a plus.

You will design user interfaces, conduct research, create UX artifacts, run usability tests, ensure accessibility, collaborate with teams, and communicate with stakeholders to deliver impactful solutions.

Design

Product

Cambridge

<div>We are looking for a Senior User Experience Designer to join our team in Cambridge and help crafting intuitive and engaging digital experiences.
You&rsquo;ll be responsible for creating intuitive, responsive, seamless, and enjoyable experiences for our users across various digital products.
You&rsquo;ll be collaborating with cross-functional teams to understand user needs, business requirements, and translate them into validated innovative design solutions that enhance the overall user experience.
If you're ready to make an impact, we&rsquo;d love to hear from you!
About You &ndash; experience, education, skills, and accomplishments
<ul><li>5+ years of experience in UX Designer</li><li>
Bachelors in a design or related field</li><li>
Experience in design tools such as Figma, Axure, Adobe Creative Suite, Sketch and InVision</li><li>
Experience working in Agile development environments</li><li>
Experience working with design systems and pattern libraries</li></ul>
It would be great if you also had . . .
<ul><li>Familiarity with front-end development technologies such as HTML, CSS, JavaScript and Angular is a plus.</li><li>
Master&rsquo;s degree in design</li></ul>
What will you be doing in this role?<ul><li>
Design new features and enhancements for multiple or complex user interfaces, ensuring they are consistent, coherent, and align with user experience principles.</li><li>
As needed, conduct user research to understand and identify user needs and pain points, providing a foundation for design decisions.</li><li>
Create UX artifacts such as personas, journey maps, and interactive prototypes.</li><li>
Conduct usability testing and gather user feedback, applying insights gained to improve the effectiveness of designs.</li><li>
Convey design, interactions, and experience requirements to the product development team.</li><li>
Collaborate closely with engineering teams to ensure accurate design implementation and that business and user requirements have been met.</li><li>
Work effectively with product managers, developers, UX researchers, and other designers to deliver cohesive and impactful design solutions, maintaining continuous, open communication to foster independent action and collaborative innovation.</li><li>
Actively participate in the design team sharing your work, providing and receiving constructive feedback, fostering skill development and a culture of learning within the design team.</li><li>
Create designs and prototypes that adhere to accessibility guidelines, such as the Web Content Accessibility Guidelines (WCAG). This includes ensuring that designs are navigable by keyboard, screen readers, and other assistive devices.</li><li>
Conduct research to understand the needs of users with disabilities. This involves user interviews, surveys, and usability testing with assistive technologies.</li><li>
Ensure and check that developers are using the correct HTML elements for their intended purposes, knowledge of Accessible Rich Internet Applications (ARIA) roles and attributes to enhance the accessibility of components is desired.</li><li>
Stay ahead of UX trends and techniques, applying this knowledge proactively to influence product direction and recommend actionable solutions for team and community enhancement.</li><li>
Engage in persuasive communication with stakeholders across the organization, ensuring alignment and and inspiring cross-functional teams to deliver user-centric solutions.</li></ul>
About the Team
<ul><li>You&rsquo;ll be reporting to our Manager User Experience Design, Academia &amp; Government</li><li>
You&rsquo;ll be part of a Global team based in different locations</li></ul>
Hours of Work
This is a full-time, permanent contract. Hybrid model (2-3 days per week working from our Cambridge Office)
This position requires weekday (Monday - Friday) attendance with some scheduling flexibility available around core working hours.
Our UK Employee Benefits Include:<ul><li>
Private Medical Insurance or Health Cash Plan</li><li>
Generous Pension Plan contribution rates</li><li>
Income protection insurance</li><li>
Life insurance</li><li>
Sports Club Subsidy (Company pays 50% of gym membership, or up to &pound;500)</li><li>
Emergency Childcare or Adult care cover</li><li>
Eyecare vouchers</li><li>
From 25 Days Annual Leave + 8 Bank Holidays (option to buy and sell Annual leave)</li></ul>
#LI-Hybrid, #LI-Onsite,
At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.</div>

We are looking for a Senior User Experience Designer to join our team in Cambridge and help crafting intuitive and engaging digital experiences.
You’ll be responsible for creating intuitive, responsive, seamless, and enjoyable experiences for our users across various digital products.
You’ll be collaborating with cross-functional teams to understand user needs, business requirements, and translate them into validated innovative design solutions that enhance the overall user experience.
If you're ready to make an impact, we’d love to hear from you!
About You – experience, education, skills, and accomplishments
5+ years of experience in UX Designer
Bachelors in a design or related field
Experience in design tools such as Figma, Axure, Adobe Creative Suite, Sketch and InVision
Experience working in Agile development environments
Experience working with design systems and pattern libraries
It would be great if you also had . . .
Familiarity with front-end development technologies such as HTML, CSS, JavaScript and Angular is a plus.
Master’s degree in design
What will you be doing in this role?
Design new features and enhancements for multiple or complex user interfaces, ensuring they are consistent, coherent, and align with user experience principles.
As needed, conduct user research to understand and identify user needs and pain points, providing a foundation for design decisions.
Create UX artifacts such as personas, journey maps, and interactive prototypes.
Conduct usability testing and gather user feedback, applying insights gained to improve the effectiveness of designs.
Convey design, interactions, and experience requirements to the product development team.
Collaborate closely with engineering teams to ensure accurate design implementation and that business and user requirements have been met.
Work effectively with product managers, developers, UX researchers, and other designers to deliver cohesive and impactful design solutions, maintaining continuous, open communication to foster independent action and collaborative innovation.
Actively participate in the design team sharing your work, providing and receiving constructive feedback, fostering skill development and a culture of learning within the design team.
Create designs and prototypes that adhere to accessibility guidelines, such as the Web Content Accessibility Guidelines (WCAG). This includes ensuring that designs are navigable by keyboard, screen readers, and other assistive devices.
Conduct research to understand the needs of users with disabilities. This involves user interviews, surveys, and usability testing with assistive technologies.
Ensure and check that developers are using the correct HTML elements for their intended purposes, knowledge of Accessible Rich Internet Applications (ARIA) roles and attributes to enhance the accessibility of components is desired.
Stay ahead of UX trends and techniques, applying this knowledge proactively to influence product direction and recommend actionable solutions for team and community enhancement.
Engage in persuasive communication with stakeholders across the organization, ensuring alignment and and inspiring cross-functional teams to deliver user-centric solutions.
About the Team
You’ll be reporting to our Manager User Experience Design, Academia & Government
You’ll be part of a Global team based in different locations
Hours of Work
This is a full-time, permanent contract. Hybrid model (2-3 days per week working from our Cambridge Office)
This position requires weekday (Monday - Friday) attendance with some scheduling flexibility available around core working hours.
Our UK Employee Benefits Include:
Private Medical Insurance or Health Cash Plan
Generous Pension Plan contribution rates
Income protection insurance
Life insurance
Sports Club Subsidy (Company pays 50% of gym membership, or up to £500)
Emergency Childcare or Adult care cover
Eyecare vouchers
From 25 Days Annual Leave + 8 Bank Holidays (option to buy and sell Annual leave)
#LI-Hybrid, #LI-Onsite,
At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.

Senior User Experience Designer - Clarivate

Senior User Experience Designer

You need a university degree or equivalent, native Swedish and strong English skills, knowledge of another language, research experience, and attention to detail for errors.

You will research, verify, and edit funding opportunities, translate information, proofread, contact funders for details, and enhance work processes for the Swedish and Nordic markets.

Research & Development

Media & Journalism

Barcelona

<div>We are looking for an Associate Content Editor fluent in Swedish to join our team in Barcelona (Spain).
You will be responsible for maintaining Research Professional&rsquo;s &amp; Pivot-RP's database, which lists funding opportunities for the research community worldwide, through online research, data verification and standardisation, and information summarising for inclusion in online publications.
About You &ndash; experience, education, skills, and accomplishments<ul><li>
University level degree or equivalent experience</li><li>
Excellent read and written Swedish (Native or C2) and excellent read, spoken and written English (C1/C2)</li><li>
Reading/writing knowledge of a foreign language</li></ul>
It would be great if you also had . . .<ul><li>
Previous online research experience and using various computer software (training will be provided) would be nice to have</li><li>
Meticulous with the ability to spot spelling, grammatical and factual errors.</li></ul>
What will you be doing in this role?<ul><li>
Online researching, verifying, compiling, editing and formatting funding opportunities for Research Professional &amp; Pivot-RP.</li><li>
Translating funding opportunities information.</li><li>
Developing expertise of research funding landscapes across at least two territories.</li><li>
Proofreading.</li><li>
Contacting funders by email for information.</li><li>
Participating in team discussions and helping develop and improve work processes.</li><li>
You&rsquo;ll be working with the Swedish, UK, Danish and Pan-Nordic market.</li></ul>
About the team<ul><li>
The team is supporting the research community globally.</li><li>
We are a team of 23 divided into four smaller teams according to our language knowledge and markets. This specific team works with the UK, Danish, Swedish, Finnish and Pan-Nordic markets.</li></ul> 
Hours of Work
This is a permanent full-time position. The position is hybrid going to our central office in London or Barcelona 2-3 times per week.
Our Spain Employee Benefits include :<ul><li>
A modern culture environment combined with all the financial and stability advantages of working for a large business.</li><li>
Active volunteering community, with 40 annual paid hours of volunteering time.</li><li>
Private Health Insurance</li><li>
Life &amp; Disability insurance.</li><li>
Tax-free benefits (Ticket Restaurant scheme, kindergarten and transport cards).</li><li>
Language classes (Catalan, Spanish and English).</li><li>
Global and dynamic employee base (more than 20 nationalities).</li><li>
30 working days of vacation.</li></ul>
At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.</div>

We are looking for an Associate Content Editor fluent in Swedish to join our team in Barcelona (Spain).
You will be responsible for maintaining Research Professional’s & Pivot-RP's database, which lists funding opportunities for the research community worldwide, through online research, data verification and standardisation, and information summarising for inclusion in online publications.
About You – experience, education, skills, and accomplishments
University level degree or equivalent experience
Excellent read and written Swedish (Native or C2) and excellent read, spoken and written English (C1/C2)
Reading/writing knowledge of a foreign language
It would be great if you also had . . .
Previous online research experience and using various computer software (training will be provided) would be nice to have
Meticulous with the ability to spot spelling, grammatical and factual errors.
What will you be doing in this role?
Online researching, verifying, compiling, editing and formatting funding opportunities for Research Professional & Pivot-RP.
Translating funding opportunities information.
Developing expertise of research funding landscapes across at least two territories.
Proofreading.
Contacting funders by email for information.
Participating in team discussions and helping develop and improve work processes.
You’ll be working with the Swedish, UK, Danish and Pan-Nordic market.
About the team
The team is supporting the research community globally.
We are a team of 23 divided into four smaller teams according to our language knowledge and markets. This specific team works with the UK, Danish, Swedish, Finnish and Pan-Nordic markets.
Hours of Work
This is a permanent full-time position. The position is hybrid going to our central office in London or Barcelona 2-3 times per week.
Our Spain Employee Benefits include :
A modern culture environment combined with all the financial and stability advantages of working for a large business.
Active volunteering community, with 40 annual paid hours of volunteering time.
Private Health Insurance
Life & Disability insurance.
Tax-free benefits (Ticket Restaurant scheme, kindergarten and transport cards).
Language classes (Catalan, Spanish and English).
Global and dynamic employee base (more than 20 nationalities).
30 working days of vacation.
At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.

Associate Content Editor (Swedish) - Clarivate

Associate Content Editor (Swedish)

You must have a degree, proficiency in Microsoft Office, knowledge of higher education organizations, and familiarity with databases and scientific information systems.

You will search university websites for faculty data, maintain profile accuracy, fix metadata errors, optimize customer satisfaction, and gather information for editing and indexing.

Chennai

<div>Associate Content Editor 
 We are looking for an Associate Content Editor to join our team in Chennai. The Content Editor is responsible for maintaining the Pivot-RP profile database, which lists millions of profiles for researchers around the world. 
About You<ul><li> Must be a degree holder in any discipline.</li><li> Must be proficient in Microsoft Office (Excel, Outlook, Teams).</li><li> Talent with demonstrable interest and understanding of higher education organizations, their faculties, departments and research centres.</li></ul> 
It would be great if you also had . . .<ul><li> 
 Familiarity with databases and scientific information systems.</li></ul> 
What will you be doing in this role?<ul><li> Search university websites for biographical data that relates to faculty and</li></ul>
researchers.<ul><li> Maintain a high level of productivity and accuracy on individual profiles</li><li> Analyze and fix metadata errors reported by clients and colleagues.</li><li> Work with urgency to optimize customer satisfaction with overall profiles at</li></ul>
customer institutions.<ul><li> Under guidance review various data sources and gather relevant information to edit and create referencing and indexing relevant to specific product requirements.</li></ul> 
About the Team 
 Our Pivot RP curation team is responsible for improving data discoverability within one of our databases through the collection, classification, and curation of basic tasks from multiple sources, based on prescribed referencing and editorial policies and procedures. 
Hours of Work (Full-time) 
Monday to Friday, 9AM to 6PM IST (Including 1hr break)
At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.</div>

Associate Content Editor
 We are looking for an Associate Content Editor to join our team in Chennai. The Content Editor is responsible for maintaining the Pivot-RP profile database, which lists millions of profiles for researchers around the world.
About You Must be a degree holder in any discipline. Must be proficient in Microsoft Office (Excel, Outlook, Teams). Talent with demonstrable interest and understanding of higher education organizations, their faculties, departments and research centres.
It would be great if you also had . . .
 Familiarity with databases and scientific information systems.
What will you be doing in this role? Search university websites for biographical data that relates to faculty and
researchers. Maintain a high level of productivity and accuracy on individual profiles Analyze and fix metadata errors reported by clients and colleagues. Work with urgency to optimize customer satisfaction with overall profiles at
customer institutions. Under guidance review various data sources and gather relevant information to edit and create referencing and indexing relevant to specific product requirements.
About the Team
 Our Pivot RP curation team is responsible for improving data discoverability within one of our databases through the collection, classification, and curation of basic tasks from multiple sources, based on prescribed referencing and editorial policies and procedures.
Hours of Work (Full-time)
Monday to Friday, 9AM to 6PM IST (Including 1hr break)
At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.

Associate Content Editor - Pivot RP - Clarivate

Associate Content Editor - Pivot RP

You should have 3+ years in DevOps, 2+ years AWS (RDS, EC2, Lambda), 1+ year with Jenkins, Docker, Terraform, Linux, scripting (bash, Python), and knowledge of Electron, HTML/CSS, JS, Node.js. AWS cert preferred.

You will enhance build and release pipelines, troubleshoot environment issues, support cloud infrastructure, manage production incidents, and implement automation while contributing new ideas.

Software Engineering

IT & Cybersecurity

<div>We are looking for a DevOps Engineer in Spain, Barcelona to join our globally diverse team. This is an opportunity to work with a variety of tools like Terraform, Docker, Jenkins, and a variety of AWS services. 
We would love to speak with you if you have skills in application packaging and distribution, creating pipelines, containers and using tools like Terraform for AWS. 
About You &ndash; experience, education, skills, and accomplishments<ul><li>
At least 3 years of experience as Developer or DevOps work experience of which 2 of those years should be in the DevOps space.</li><li>
At least 2 years of AWS experience managing resources in some subset of the following services: RDS, EC2, ECS/EKS, IAM and Lambda</li><li>
At least 1 year of experience developing Pipelines on a build server (Jenkins/Bamboo/etc), application packaging and distribution.</li><li>
At least 1 year of experience with Docker &amp; Terraform. Including experience writing Dockerfiles and Kubernetes manifests.</li><li>
At least 1 year of experience working on Linux / Unix environments.</li><li>
Excellent written &amp; verbal communications skills a must.</li><li>
Ability to &ldquo;read the docs&rdquo; and learn new technologies.</li></ul> 
It would be great if you also had . . .<ul><li>
Scripting experience on bash, python.</li><li>
Knowledge of Electron framework, HTML/CSS, Javascript and Node.js</li><li>
AWS certification</li></ul> 
What will you be doing in this role?<ul><li>
Working with Development and QA teams to improve and maintain the build, release, and app distribution pipelines.</li><li>
Troubleshooting environment-related problems with Development teams.</li><li>
Improving and supporting the backend cloud infrastructure through automation and ensuring highest levels of security and availability.</li><li>
Supporting production incidents</li><li>
Improving automation where necessary, and</li><li>
Bringing new ideas to the team.</li></ul> 
Product you will be developing
There are many products we support in the Intellectual Property space and in this role you will be supporting a product that relies on AWS infrastructure to deliver apps built using Electron framework. 
About the Team
Our team works mostly with Developers and QA to help make improvements to current systems, deploy new systems, and help retire old systems. We also contribute experience with AWS, networking, monitoring, security and system configuration. The team size comprises of 8-10 engineers. 
Hours of Work
This is a Full Time permanent role, based out of our Barcelona office on a hybrid basis, 2-3 days per week in the office.
On call required - rotational. 
What we can offer you:<ul><li>
A start up culture/working environment combined with all the financial and stability advantages of working for a publicly traded company.</li><li>
An opportunity to have a real impact on the global IP industry.</li><li>
30 working days of vacation</li><li>
Volunteering community, with 40 paid hours of volunteering time</li><li>
Private Health and Life &amp; Disability insurances.</li><li>
Tax-free benefits (Ticket Restaurant scheme, kindergarten, and transport cards).</li></ul> 
#hybrid-Barcelona
At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.
At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.</div>

We are looking for a DevOps Engineer in Spain, Barcelona to join our globally diverse team. This is an opportunity to work with a variety of tools like Terraform, Docker, Jenkins, and a variety of AWS services.
We would love to speak with you if you have skills in application packaging and distribution, creating pipelines, containers and using tools like Terraform for AWS.
About You – experience, education, skills, and accomplishments
At least 3 years of experience as Developer or DevOps work experience of which 2 of those years should be in the DevOps space.
At least 2 years of AWS experience managing resources in some subset of the following services: RDS, EC2, ECS/EKS, IAM and Lambda
At least 1 year of experience developing Pipelines on a build server (Jenkins/Bamboo/etc), application packaging and distribution.
At least 1 year of experience with Docker & Terraform. Including experience writing Dockerfiles and Kubernetes manifests.
At least 1 year of experience working on Linux / Unix environments.
Excellent written & verbal communications skills a must.
Ability to “read the docs” and learn new technologies.
It would be great if you also had . . .
Scripting experience on bash, python.
Knowledge of Electron framework, HTML/CSS, Javascript and Node.js
AWS certification
What will you be doing in this role?
Working with Development and QA teams to improve and maintain the build, release, and app distribution pipelines.
Troubleshooting environment-related problems with Development teams.
Improving and supporting the backend cloud infrastructure through automation and ensuring highest levels of security and availability.
Supporting production incidents
Improving automation where necessary, and
Bringing new ideas to the team.
Product you will be developing
There are many products we support in the Intellectual Property space and in this role you will be supporting a product that relies on AWS infrastructure to deliver apps built using Electron framework.
About the Team
Our team works mostly with Developers and QA to help make improvements to current systems, deploy new systems, and help retire old systems. We also contribute experience with AWS, networking, monitoring, security and system configuration. The team size comprises of 8-10 engineers.
Hours of Work
This is a Full Time permanent role, based out of our Barcelona office on a hybrid basis, 2-3 days per week in the office.
On call required - rotational.
What we can offer you:
A start up culture/working environment combined with all the financial and stability advantages of working for a publicly traded company.
An opportunity to have a real impact on the global IP industry.
30 working days of vacation
Volunteering community, with 40 paid hours of volunteering time
Private Health and Life & Disability insurances.
Tax-free benefits (Ticket Restaurant scheme, kindergarten, and transport cards).
#hybrid-Barcelona
At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.
At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.

Clarivate

Mission

Frontier Economics

Spectos GmbH

Black Sun

GP Strategies

Micro Focus

Charles River Associates

Business Talent Group

Infosys

McKinsey & Company

EqualEngineers