We’re Concentrix.  A global technology and services leader that powers the world’s best brands, today and into the future. We’re human-centered, tech-powered, intelligence-fueled. Every day we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise.



Consulting

Concentrix

You must be fluent in Slovak and English, flexible for 8-hour shifts, have 6 months of customer service experience, strong computer skills, and a clean record. Social media experience is a plus.

You will respond to customer inquiries via email and social media, manage order issues, enhance product knowledge, and ensure an excellent customer experience to build relationships and drive referrals.

Customer Relations

Hospitality & Retail

<p></p>
<div>
 <p>Job Title:</p> Customer Support Advisor - Slovak Speaking
 <p></p>
 <p>Job Description</p>
 <div>
  <div>
   <p><b> Experience the power of a game-changing career</b></p>
  </div>
  <div>
   <p>Are you an avid online shopper with a passion for fashion and all things retail? We are seeking a Bi-lingual English and Slovak-speaking individual to join our remote team as a Customer Support Advisor.</p>
  </div>
  <div>
   <p>We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.</p>
  </div>
  <div>
   <p>This exciting role is perfect for a people’s person ready to be a brand ambassador for a leading international clothing retailer! We want applicants who are enthusiastic and motivated, people who are willing to go the extra mile to exceed our customer’s expectations.</p>
  </div>
  <div>
   <p>Apart from being fluent in Slovak spoken and written language you’ll also need to have a keen eye for detail and be self-motivated and disciplined. These traits are essential as you’ll be working from home on a full-term permanent contract.</p>
  </div>
  <div>
   <p>As a Customer Support Advisor, you’ll need to be empathetic and patient with a friendly and bubbly personality without compromising on professionalism.</p>
  </div>
  <div>
   <p>If you’re ready to take up a new challenge then put your passion for communication to good use and apply today!</p>
  </div>
  <p></p>
  <div>
   <p><b> Career growth and personal development</b></p>
  </div>
  <div>
   <p>This work-from-home, full-time position is a great opportunity to expand your career and experience the power of what’s next while developing “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.</p>
  </div>
  <p></p>
  <div>
   <p><b><br> What you will do in this role</b></p>
  </div>
  <div>
   <p>As a Customer Support Advisor on our team, you will:</p>
  </div>
  <div>
   <ul>
    <li><p>Respond to customers via emails and Social Media Platforms including Facebook, X and Instagram, providing excellent customer service</p></li>
   </ul>
  </div>
  <div>
   <ul>
    <li><p>Maximize opportunities to showcase brand's products</p></li>
   </ul>
  </div>
  <div>
   <ul>
    <li><p>Respond to general customer queries i.e. missing orders, payment issues, product availability, or recommendations</p></li>
   </ul>
  </div>
  <div>
   <ul>
    <li><p>Deal with order queries including cancellations, returns, modifying orders</p></li>
   </ul>
  </div>
 </div>
 <div>
  <div>
   <ul>
    <li><p>Ensure a professional call manner and remain knowledgeable on products/services on offer</p></li>
   </ul>
  </div>
  <div>
   <ul>
    <li><p>Maintain and proactively improve sales skills, product knowledge and competitor knowledge</p></li>
   </ul>
  </div>
  <div>
   <ul>
    <li><p>Develop relationships with customers and encourage referrals</p></li>
   </ul>
  </div>
  <div>
   <ul>
    <li><p>Provide the best possible customer experience at all times</p></li>
   </ul>
  </div>
  <p></p>
  <div>
   <p><b> Your qualifications</b></p>
  </div>
  <div>
   <p>Concentrix is a great match if you:</p>
  </div>
  <div>
   <ul>
    <li><p>Are proficient or bilingual in Slovak and English (oral and written)</p></li>
   </ul>
  </div>
  <div>
   <ul>
    <li><p>Are flexible to work on an 8-hour rotational shift pattern, Monday to Sunday between 8am and 12 midnight</p></li>
   </ul>
  </div>
  <div>
   <ul>
    <li><p>Have a minimum broadband speed of 10mgbs and a private/ distraction free location to work from</p></li>
   </ul>
  </div>
  <div>
   <ul>
    <li><p>Have a minimum of 6 months customer service experience</p></li>
   </ul>
  </div>
  <div>
   <ul>
    <li><p>Are proficient computer literacy and ability to navigate social media platforms</p></li>
   </ul>
  </div>
  <div>
   <ul>
    <li><p>Have excellent interpersonal and communication skills</p></li>
   </ul>
  </div>
  <div>
   <ul>
    <li><p>Have a spotless record, free from any credit, criminal or disciplinary issues</p></li>
   </ul>
  </div>
  <div>
   <p>It will be a plus if you:</p>
  </div>
  <div>
   <ul>
    <li><p>Have experience community managing and engaging on social media</p></li>
   </ul>
  </div>
  <div>
   <p>If you feel you don’t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it’s this or another role.</p>
  </div>
  <p></p>
  <div>
   <p><b><br> What’s</b><b> in it for you</b></p>
  </div>
  <div>
   <p>In this role, we offer benefits that help you support your unique lifestyle:</p>
  </div>
  <div>
   <ul>
    <li><p>A competitive salary of £11.48 per hour with fortnightly pay</p></li>
   </ul>
  </div>
 </div>
 <div>
  <div>
   <ul>
    <li><p>28 days of vacation</p></li>
   </ul>
  </div>
  <div>
   <ul>
    <li><p>Pension Scheme: auto enrolment after 92 days employment (if eligible)</p></li>
   </ul>
  </div>
  <div>
   <ul>
    <li><p>Employee Assist Program: a range of support and resources, accessed free</p></li>
   </ul>
  </div>
  <div>
   <ul>
    <li><p>Benefex Employee Savings: access to hundreds of lifestyle savings, free online courses and a selection of wellbeing resources</p></li>
   </ul>
  </div>
  <div>
   <ul>
    <li><p>0% Joining fee and discounted membership at PUREGYM</p></li>
   </ul>
  </div>
  <div>
   <ul>
    <li><p>Comprehensive UNUM Dental cover enabling you to claim back costs of dental care for you and your dependents</p></li>
   </ul>
  </div>
  <div>
   <ul>
    <li><p>Employee Stock Purchase Plan (ESPP) allowing you to buy Concentrix stock (CNXC)</p></li>
   </ul>
  </div>
  <div>
   <ul>
    <li><p>Group Life Assurance: open to all UK employees from day 1 of employment</p></li>
   </ul>
  </div>
  <div>
   <ul>
    <li><p>Eyecare vouchers</p></li>
   </ul>
  </div>
  <div>
   <ul>
    <li><p>Refer a Friend incentive</p></li>
   </ul>
  </div>
  <div>
   <ul>
    <li><p>Career development in a global company with over 225,000 employees in more than 40 countries</p></li>
   </ul>
  </div>
  <p></p>
  <div>
   <p><b> Experience the best version of you!</b></p>
  </div>
  <div>
   <p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”</p>
  </div>
  <p></p>
  <div>
   <p><b><br> Concentrix is an equal opportunity employer</b></p>
  </div>
  <div>
   <p><i> We're</i><i> proudly </i><i>united as one</i><i> team, one company, globally. </i><i>We're</i><i> committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on </i><i>business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.</i></p>
  </div>
  <p></p>
  <div>
   <p><b><br> Eligibility to work</b></p>
  </div>
  <div>
   <p>In accordance with the United Kingdom’s law, only applicants who are legally authorized to work in the UK will be considered for this position.</p>
  </div>
 </div>
 <p></p>
 <p>Location:</p> UK, Work at Home, Northern Ireland
 <p></p>
 <p>Language Requirements:</p> Slovak
 <p></p>
 <p>Time Type:</p>
 <p><b> If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the </b><b>Job Applicant Privacy Notice for California Residents</b></p>
</div>



 Job Title: Customer Support Advisor - Slovak Speaking
 
 Job Description
 
  
    Experience the power of a game-changing career
  
  
   Are you an avid online shopper with a passion for fashion and all things retail? We are seeking a Bi-lingual English and Slovak-speaking individual to join our remote team as a Customer Support Advisor.
  
  
   We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.
  
  
   This exciting role is perfect for a people’s person ready to be a brand ambassador for a leading international clothing retailer! We want applicants who are enthusiastic and motivated, people who are willing to go the extra mile to exceed our customer’s expectations.
  
  
   Apart from being fluent in Slovak spoken and written language you’ll also need to have a keen eye for detail and be self-motivated and disciplined. These traits are essential as you’ll be working from home on a full-term permanent contract.
  
  
   As a Customer Support Advisor, you’ll need to be empathetic and patient with a friendly and bubbly personality without compromising on professionalism.
  
  
   If you’re ready to take up a new challenge then put your passion for communication to good use and apply today!
  
  
  
    Career growth and personal development
  
  
   This work-from-home, full-time position is a great opportunity to expand your career and experience the power of what’s next while developing “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.
  
  
  
    What you will do in this role
  
  
   As a Customer Support Advisor on our team, you will:
  
  
   
    Respond to customers via emails and Social Media Platforms including Facebook, X and Instagram, providing excellent customer service
   
  
  
   
    Maximize opportunities to showcase brand's products
   
  
  
   
    Respond to general customer queries i.e. missing orders, payment issues, product availability, or recommendations
   
  
  
   
    Deal with order queries including cancellations, returns, modifying orders
   
  
 
 
  
   
    Ensure a professional call manner and remain knowledgeable on products/services on offer
   
  
  
   
    Maintain and proactively improve sales skills, product knowledge and competitor knowledge
   
  
  
   
    Develop relationships with customers and encourage referrals
   
  
  
   
    Provide the best possible customer experience at all times
   
  
  
  
    Your qualifications
  
  
   Concentrix is a great match if you:
  
  
   
    Are proficient or bilingual in Slovak and English (oral and written)
   
  
  
   
    Are flexible to work on an 8-hour rotational shift pattern, Monday to Sunday between 8am and 12 midnight
   
  
  
   
    Have a minimum broadband speed of 10mgbs and a private/ distraction free location to work from
   
  
  
   
    Have a minimum of 6 months customer service experience
   
  
  
   
    Are proficient computer literacy and ability to navigate social media platforms
   
  
  
   
    Have excellent interpersonal and communication skills
   
  
  
   
    Have a spotless record, free from any credit, criminal or disciplinary issues
   
  
  
   It will be a plus if you:
  
  
   
    Have experience community managing and engaging on social media
   
  
  
   If you feel you don’t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it’s this or another role.
  
  
  
    What’s in it for you
  
  
   In this role, we offer benefits that help you support your unique lifestyle:
  
  
   
    A competitive salary of £11.48 per hour with fortnightly pay
   
  
 
 
  
   
    28 days of vacation
   
  
  
   
    Pension Scheme: auto enrolment after 92 days employment (if eligible)
   
  
  
   
    Employee Assist Program: a range of support and resources, accessed free
   
  
  
   
    Benefex Employee Savings: access to hundreds of lifestyle savings, free online courses and a selection of wellbeing resources
   
  
  
   
    0% Joining fee and discounted membership at PUREGYM
   
  
  
   
    Comprehensive UNUM Dental cover enabling you to claim back costs of dental care for you and your dependents
   
  
  
   
    Employee Stock Purchase Plan (ESPP) allowing you to buy Concentrix stock (CNXC)
   
  
  
   
    Group Life Assurance: open to all UK employees from day 1 of employment
   
  
  
   
    Eyecare vouchers
   
  
  
   
    Refer a Friend incentive
   
  
  
   
    Career development in a global company with over 225,000 employees in more than 40 countries
   
  
  
  
    Experience the best version of you!
  
  
   If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”
  
  
  
    Concentrix is an equal opportunity employer
  
  
    We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.
  
  
  
    Eligibility to work
  
  
   In accordance with the United Kingdom’s law, only applicants who are legally authorized to work in the UK will be considered for this position.
  
 
 
 Location: UK, Work at Home, Northern Ireland
 
 Language Requirements: Slovak
 
 Time Type:
  If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents


Customer Support Advisor - Slovak Speaking - Concentrix

United Kingdom

Customer Support Advisor - Slovak Speaking

You should be bilingual, have 2 years in technical sales, know channel programs, excel in communication and negotiation, and possess problem-solving skills with experience in channel environments.

You will manage partner pipelines, identify opportunities, drive revenue, ensure partner engagement, monitor marketing plans, and collaborate with teams to close deals and enhance partner satisfaction.

Sales & Business Development

Barcelona

<div>
 <div>
  <div>
   <div>
    <div>
     <b>Location</b>
    </div>
    <div>
     Barcelona, Spain
    </div>
   </div>
   <div>
    <div>
     <b>Language</b>
    </div>
    <div>
     English
    </div>
   </div>
  </div>
  <div>
   <div>
    <div>
     <b> </b>
    </div>
   </div>
   <h2 class="jobSectionHeader"><b>Description</b></h2>
   <div>
    <b>Experience the power of a game-changing career</b>
   </div>
   <p>Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.</p>
   <p>If you’re looking to grow and be inspired, as an <b>Account Manager in Barcelona (on-site)</b>, you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.</p>
   <p><b>Career growth and personal development</b></p>
   <p>This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.</p>
   <p><b>What you will do in this role</b></p>
   <p>In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.</p>
   <div>
    As an<b> Account Manager</b> on our team, you will:<br> <br>
    <ul>
     <li>Responsible for partner pipeline management, detecting new opportunities detected, and driving successful and profitable closure of deal rate</li>
     <li>Understand partner market and competition and evaluate reseller interest</li>
     <li>Create partner loyalty and drive partner competencies and certification in BU products</li>
     <li>Ensure partners are taking advantage of promotions, events &amp; programs</li>
     <li>Work together with partner to drive revenue for BU via campaigns, opportunity identification (and closure) and other methods</li>
     <li>Detect and provide transparency of qualified opportunities and take actions to close them with partner &amp; support partners to close big deals when necessary</li>
     <li>Work closely with telemarketing, end user sales teams and other key resources to maximize revenue and customer/partner satisfaction</li>
     <li>Monitor execution of partner marketing plan, investment and co-marketing activities review and proposal, monitor ROI</li>
     <li>May attend country partner events for meeting key partners</li>
    </ul>
   </div>
   <p><b>Your qualifications</b></p>
   <p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.</p>
   <p><b>Concentrix is a great match if you:</b></p>
   <ul>
    <li>Are bilingual or proficient in English</li>
    <li>Have two years of related technical sales experience preferred</li>
    <li>Are familiar with channel programs</li>
    <li>Have excellent negotiation management and strong communication skills (verbal &amp; written) including excellent telephone and presentation skills</li>
    <li>Work toward goal achievement using negotiation, teamwork/collaboration, motivation and time/work prioritize</li>
    <li>Can demonstrate innovation and good judgment/problem-solving skills when making decisions</li>
    <li>Can establish an individual course of action to accomplish goals while using appropriate</li>
   </ul>
   <p><b>It would be a plus if you:</b></p>
   <ul>
    <li>Have experience in working in Channel environment, knowledge of partners and distributors</li>
   </ul>
   <p>Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role.</p>
   <p><b>What’s in it for you</b></p>
   <p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.</p>
   <p>In this role, we offer benefits that help support your unique lifestyle:</p>
   <div>
    - Full-time 39 hours/week contract: Monday to Friday 9:30 - 18:30<br>
    <ul>
     <li>Salary 23 400 euros gross/year + up to 4100 euros gross/year in bonus</li>
    </ul>
   </div>
   <ul>
    <li>Central location in Barcelona</li>
   </ul> - Bring-a-friend (referral) bonus opportunities<br>
   <ul>
    <li>Full paid training on the company and the project you'll be working on</li>
    <li>Career development programs and specialized courses</li>
   </ul><br>
   <p>Experience the best version of you!</p>
   <p>At <b>Concentrix</b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.</p>
   <p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”</p>
   <p>Concentrix is an equal opportunity employer</p>
   <p>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<br> <b>RRQ24-005271-1-UNITED KINGDOM</b></p>
  </div>
 </div>
</div>
<div></div>


 
  
   
    
     Location
    
    
     Barcelona, Spain
    
   
   
    
     Language
    
    
     English
    
   
  
  
   
    
      
    
   
   Description
   
    Experience the power of a game-changing career
   
   Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.
   If you’re looking to grow and be inspired, as an Account Manager in Barcelona (on-site), you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.
   Career growth and personal development
   This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.
   What you will do in this role
   In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.
   
    As an Account Manager on our team, you will: 
    
     Responsible for partner pipeline management, detecting new opportunities detected, and driving successful and profitable closure of deal rate
     Understand partner market and competition and evaluate reseller interest
     Create partner loyalty and drive partner competencies and certification in BU products
     Ensure partners are taking advantage of promotions, events & programs
     Work together with partner to drive revenue for BU via campaigns, opportunity identification (and closure) and other methods
     Detect and provide transparency of qualified opportunities and take actions to close them with partner & support partners to close big deals when necessary
     Work closely with telemarketing, end user sales teams and other key resources to maximize revenue and customer/partner satisfaction
     Monitor execution of partner marketing plan, investment and co-marketing activities review and proposal, monitor ROI
     May attend country partner events for meeting key partners
    
   
   Your qualifications
   We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.
   Concentrix is a great match if you:
   
    Are bilingual or proficient in English
    Have two years of related technical sales experience preferred
    Are familiar with channel programs
    Have excellent negotiation management and strong communication skills (verbal & written) including excellent telephone and presentation skills
    Work toward goal achievement using negotiation, teamwork/collaboration, motivation and time/work prioritize
    Can demonstrate innovation and good judgment/problem-solving skills when making decisions
    Can establish an individual course of action to accomplish goals while using appropriate
   
   It would be a plus if you:
   
    Have experience in working in Channel environment, knowledge of partners and distributors
   
   Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role.
   What’s in it for you
   We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.
   In this role, we offer benefits that help support your unique lifestyle:
   
    - Full-time 39 hours/week contract: Monday to Friday 9:30 - 18:30
    
     Salary 23 400 euros gross/year + up to 4100 euros gross/year in bonus
    
   
   
    Central location in Barcelona
    - Bring-a-friend (referral) bonus opportunities
   
    Full paid training on the company and the project you'll be working on
    Career development programs and specialized courses
   
   Experience the best version of you!
   At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.
   If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”
   Concentrix is an equal opportunity employer
   We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. RRQ24-005271-1-UNITED KINGDOM
  
 



Account Manager - Concentrix

Account Manager

You must be available for a 2-week full-time training, have no vacations planned during or after, work 18-24 hours weekly, two evenings, and one Saturday every three weeks, and speak Dutch and English well.

You will engage with customers via chat, email, and phone, using creativity and empathy to deliver exceptional service and exceed expectations. Training will support your success in this role.

Rotterdam

<div>
 <div>
  <div>
   <p><b>Customer Service/Support </b></p>
  </div>
  <div>
   <div>
    <div>
     <b>Location</b>
    </div>
    <div>
     Rotterdam, Netherlands
    </div>
   </div>
   <div>
    <div>
     <b>Language</b>
    </div>
    <div>
     Dutch
    </div>
   </div>
   <div>
    <div>
     <b>Ask </b>
    </div>
    <div>
     <div>
      PONTIER
     </div>
     <div>
      <div>
       <div>
        <div>
         whatsapp
        </div>
       </div>
      </div>
      <div>
       <div>
        jeanine.pontier@webhelp.com
       </div>
      </div>
     </div>
    </div>
   </div>
  </div>
  <div>
   <div>
    <div>
     <b> </b>
    </div>
   </div>
   <h2 class="jobSectionHeader"><b>Description</b></h2>
   <h1 class="jobSectionHeader"><b>Word Service Expert voor Bol.</b></h1>
   <div>
    Word jij enthousiast van het creëren van onvergetelijke ervaringen? Kom dan werken bij Concentrix! Ga aan de slag als klantenservicemedewerker en werk samen met andere gepassioneerde game-changers die elke dag met plezier naar hun werk gaan.
   </div>
   <p>Iedereen is bij ons welkom! Lijkt het jou leuk om bij ons te komen werken, maar weet je nog niet goed wat bij jou past? Dan komen we graag met jou in contact.</p>
   <h2 class="jobSectionHeader"><b>Wat ga je doen?</b></h2>
   <div>
    Als we zeggen Bol. weet je vast en zeker wel waar het over gaat! Maar weet jij ook als geen ander hoe je de harten van klanten kunt veroveren? Kom dan werken als klantenservicemedewerker bij Bol. Met jouw inlevingsvermogen, creativiteit en humor doe je er alles aan om klanten de ultieme winkelervaring te bieden. Chat, mail en bellen met de klant zijn onze specialiteit. Via verschillende kanalen proberen we op die manier onze klanten te verrassen en de beste service te verlenen!
   </div>
   <p>Wij zijn creatief, persoonlijk en professioneel en doen er alles aan om de verwachting van de klant te overtreffen. We gaan voor de ‘wow-factor'! Uiteraard gaan wij jou trainen op het juist toepassen van de gespreksvaardigheden, product-, proces- en systeemkennis. Je staat er niet alleen voor!</p>
   <h2 class="jobSectionHeader"><b>Wij bieden jou:</b></h2>
   <ul>
    <li>Een salaris van €13,80 bruto per uur met een mooie pensioenregeling van 6,2% inclusief nabestaanden- en wezenpensioen;</li>
    <li>Mooie doorgroeimogelijkheden in verschillende rollen binnen ons team;</li>
    <li>Reiskostenvergoeding of volledige ov-vergoeding vanaf 10 km;</li>
    <li>Flexibele werktijden waarin je zelf je rooster kunt bepalen.</li>
   </ul>
   <h2 class="jobSectionHeader"><b>We vinden het belangrijk dat:</b></h2>
   <ul>
    <li>Je fulltime beschikbaar bent voor de training van twee weken;</li>
    <li>Je geen vakantie gepland hebt tijdens de training en de daaropvolgende 2 maanden;</li>
    <li>Je minimaal 18 tot 24 uur per week beschikbaar bent;</li>
    <li>Je twee avonden per week en een zaterdag per drie weken kunt werken;</li>
    <li>Je de Nederlandse en Engelse taal goed beheerst.</li>
   </ul>
   <h2 class="jobSectionHeader"><b>En zoek jij ook dit nog in een baan?</b></h2>
   <ul>
    <li>De mogelijkheid om bij goed functioneren thuis te werken;</li>
    <li>Gezellige collega's, informele werksfeer en veel leuke activiteiten;</li>
    <li>Gratis fruit op kantoor en sporten met korting</li>
   </ul>
   <h2 class="jobSectionHeader"><b>Is dit iets voor jou?</b></h2>
   <p>Solliciteer dan direct via de sollicitatiebutton op deze pagina. Wil je eerst meer weten over deze functie? Neem dan contact op met Jeanine Pontier, jeanine.pontier@webhelp.com, 06-20436628</p>
   <h2 class="jobSectionHeader"><b>Over Concentrix:</b></h2>
   <p>Concentrix is een people-first bedrijf en een wereldwijde leider in de BPO-industrie. Met meer dan 2500 gamechangers zijn we één van de grootste contactcenters van Nederland. We richten ons op het creëren van onvergetelijke klantervaringen en het ontwikkelen van bedrijfsoplossingen die zijn aangepast aan elk bedrijf. We maken het bedrijfsleven menselijker en vergroten daarmee de waarde van de meest innovatieve merken.</p>
   <h2 class="jobSectionHeader"><b>Concentrix is een gelijke kansen werkgever:</b></h2>
   <p>We streven naar gelijke arbeidskansen voor alle kandidaten en een werkomgeving zonder discriminatie en intimidatie. Al onze wervingsactiviteiten zijn gericht op zakelijke behoeften, functievereisten en persoonlijke kwalificaties, zonder rekening te houden met genderidentiteit, leeftijd, religie, etniciteit, gezins- of ouderschapsstatus of enige andere classificatie die wordt beschermd door de geldende nationale wetgeving.</p>
  </div>
 </div>
</div>
<p></p>


 
  
   Customer Service/Support 
  
  
   
    
     Location
    
    
     Rotterdam, Netherlands
    
   
   
    
     Language
    
    
     Dutch
    
   
   
    
     Ask 
    
    
     
      PONTIER
     
     
      
       
        
         whatsapp
        
       
      
      
       
        jeanine.pontier@webhelp.com
       
      
     
    
   
  
  
   
    
      
    
   
   Description
   Word Service Expert voor Bol.
   
    Word jij enthousiast van het creëren van onvergetelijke ervaringen? Kom dan werken bij Concentrix! Ga aan de slag als klantenservicemedewerker en werk samen met andere gepassioneerde game-changers die elke dag met plezier naar hun werk gaan.
   
   Iedereen is bij ons welkom! Lijkt het jou leuk om bij ons te komen werken, maar weet je nog niet goed wat bij jou past? Dan komen we graag met jou in contact.
   Wat ga je doen?
   
    Als we zeggen Bol. weet je vast en zeker wel waar het over gaat! Maar weet jij ook als geen ander hoe je de harten van klanten kunt veroveren? Kom dan werken als klantenservicemedewerker bij Bol. Met jouw inlevingsvermogen, creativiteit en humor doe je er alles aan om klanten de ultieme winkelervaring te bieden. Chat, mail en bellen met de klant zijn onze specialiteit. Via verschillende kanalen proberen we op die manier onze klanten te verrassen en de beste service te verlenen!
   
   Wij zijn creatief, persoonlijk en professioneel en doen er alles aan om de verwachting van de klant te overtreffen. We gaan voor de ‘wow-factor'! Uiteraard gaan wij jou trainen op het juist toepassen van de gespreksvaardigheden, product-, proces- en systeemkennis. Je staat er niet alleen voor!
   Wij bieden jou:
   
    Een salaris van €13,80 bruto per uur met een mooie pensioenregeling van 6,2% inclusief nabestaanden- en wezenpensioen;
    Mooie doorgroeimogelijkheden in verschillende rollen binnen ons team;
    Reiskostenvergoeding of volledige ov-vergoeding vanaf 10 km;
    Flexibele werktijden waarin je zelf je rooster kunt bepalen.
   
   We vinden het belangrijk dat:
   
    Je fulltime beschikbaar bent voor de training van twee weken;
    Je geen vakantie gepland hebt tijdens de training en de daaropvolgende 2 maanden;
    Je minimaal 18 tot 24 uur per week beschikbaar bent;
    Je twee avonden per week en een zaterdag per drie weken kunt werken;
    Je de Nederlandse en Engelse taal goed beheerst.
   
   En zoek jij ook dit nog in een baan?
   
    De mogelijkheid om bij goed functioneren thuis te werken;
    Gezellige collega's, informele werksfeer en veel leuke activiteiten;
    Gratis fruit op kantoor en sporten met korting
   
   Is dit iets voor jou?
   Solliciteer dan direct via de sollicitatiebutton op deze pagina. Wil je eerst meer weten over deze functie? Neem dan contact op met Jeanine Pontier, jeanine.pontier@webhelp.com, 06-20436628
   Over Concentrix:
   Concentrix is een people-first bedrijf en een wereldwijde leider in de BPO-industrie. Met meer dan 2500 gamechangers zijn we één van de grootste contactcenters van Nederland. We richten ons op het creëren van onvergetelijke klantervaringen en het ontwikkelen van bedrijfsoplossingen die zijn aangepast aan elk bedrijf. We maken het bedrijfsleven menselijker en vergroten daarmee de waarde van de meest innovatieve merken.
   Concentrix is een gelijke kansen werkgever:
   We streven naar gelijke arbeidskansen voor alle kandidaten en een werkomgeving zonder discriminatie en intimidatie. Al onze wervingsactiviteiten zijn gericht op zakelijke behoeften, functievereisten en persoonlijke kwalificaties, zonder rekening te houden met genderidentiteit, leeftijd, religie, etniciteit, gezins- of ouderschapsstatus of enige andere classificatie die wordt beschermd door de geldende nationale wetgeving.
  
 



Parttime klantenservicemedewerker Bol. - Concentrix

Parttime klantenservicemedewerker Bol.

You must have a Bachelor's degree, data analysis skills (Excel, SQL, Tableau), strong communication, problem-solving abilities, and knowledge of statistical analysis and project management.

You will manage reporting systems, analyze data trends, automate reports, collaborate with teams, ensure data quality, conduct audits, and mentor junior staff on MIS tasks.

Data

Business, Operations & Strategy

Bangalore

<div>
 <div>
  <div>
   <p><b>Workforce Management (WFM) </b></p>
  </div>
  <div>
   <div>
    <div>
     <b>Location</b>
    </div>
    <div>
     Bangalore, India
    </div>
   </div>
  </div>
  <div>
   <div>
    <div>
     <b><br> </b>
    </div>
   </div>
   <p>Job Title:</p> Supervisor, WFM
   <p>Job Description</p>
   <p>Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.</p>
   <p><b> Role and Key Responsibilities:</b></p>
   <ul>
    <li>
     <div>
      Develop and manage comprehensive management information systems and reporting frameworks.
     </div></li>
    <li>
     <div>
      Analyze business data to identify trends and provide insights to management.
     </div></li>
    <li>
     <div>
      Create and automate reports, dashboards, and performance metrics for various business units.
     </div></li>
    <li>
     <div>
      Collaborate with cross-functional teams to gather and document reporting requirements.
     </div></li>
    <li>
     <div>
      Assist in the design and implementation of data processing and visualization tools.
     </div></li>
    <li>
     <div>
      Ensure data integrity and quality by coordinating with data governance practices.
     </div></li>
    <li>
     <div>
      Conduct regular audits of data and reporting processes to ensure compliance and efficiency.
     </div></li>
    <li>
     <div>
      Mentor and train junior staff on reporting and MIS-related tasks.
     </div></li>
   </ul>
   <p><b> Key skills and knowledge:</b></p>
   <ul>
    <li>
     <div>
      Bachelor's degree in any stream.
     </div></li>
    <li>
     <div>
      Proficiency in data analysis tools and software (e.g., Excel, SQL, Tableau, Power BI).
     </div></li>
    <li>
     <div>
      Strong analytical, organizational, and problem-solving skills.
     </div></li>
    <li>
     <div>
      Excellent communication skills, both written and oral.
     </div></li>
    <li>
     <div>
      Ability to work collaboratively in a team-oriented environment.
     </div></li>
    <li>
     <div>
      Experience in project management methodologies - preferred.
     </div></li>
    <li>
     <div>
      Able to deliver planning and scheduling for a business which has high variables.
     </div></li>
    <li>
     <div>
      Knowledge of statistical analysis and data visualization techniques.
     </div></li>
    <li>
     <div>
      Familiarity with databases and data warehousing concepts.
     </div></li>
   </ul>
   <p><b> Educational qualification</b>: Graduate</p>
   <p><b> Disclaimer: -</b></p>
   <p>'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for ‘recruitment’, ‘processing’ or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.</p>
   <p>Location:</p> IND Bangalore - Millenium Towers - MT1
   <p>Language Requirements:</p>
   <p>Time Type:</p> Full time
   <p><b> If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the </b><b>Job Applicant Privacy Notice for California Residents</b></p>
  </div>
 </div>
</div>
<div></div>


 
  
   Workforce Management (WFM) 
  
  
   
    
     Location
    
    
     Bangalore, India
    
   
  
  
   
    
      
    
   
   Job Title: Supervisor, WFM
   Job Description
   Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.
    Role and Key Responsibilities:
   
    
     
      Develop and manage comprehensive management information systems and reporting frameworks.
     
    
     
      Analyze business data to identify trends and provide insights to management.
     
    
     
      Create and automate reports, dashboards, and performance metrics for various business units.
     
    
     
      Collaborate with cross-functional teams to gather and document reporting requirements.
     
    
     
      Assist in the design and implementation of data processing and visualization tools.
     
    
     
      Ensure data integrity and quality by coordinating with data governance practices.
     
    
     
      Conduct regular audits of data and reporting processes to ensure compliance and efficiency.
     
    
     
      Mentor and train junior staff on reporting and MIS-related tasks.
     
   
    Key skills and knowledge:
   
    
     
      Bachelor's degree in any stream.
     
    
     
      Proficiency in data analysis tools and software (e.g., Excel, SQL, Tableau, Power BI).
     
    
     
      Strong analytical, organizational, and problem-solving skills.
     
    
     
      Excellent communication skills, both written and oral.
     
    
     
      Ability to work collaboratively in a team-oriented environment.
     
    
     
      Experience in project management methodologies - preferred.
     
    
     
      Able to deliver planning and scheduling for a business which has high variables.
     
    
     
      Knowledge of statistical analysis and data visualization techniques.
     
    
     
      Familiarity with databases and data warehousing concepts.
     
   
    Educational qualification: Graduate
    Disclaimer: -
   'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for ‘recruitment’, ‘processing’ or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.
   Location: IND Bangalore - Millenium Towers - MT1
   Language Requirements:
   Time Type: Full time
    If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
  
 



Supervisor, WFM - Concentrix

Supervisor, WFM

You must be fluent in French and advanced English (Spanish a plus), have customer service or sales experience, a tech passion, strong communication skills, and a positive, energetic personality.

You will demonstrate products via video calls, enhance sales, provide excellent customer service, manage inventory, create training materials, and support filming tasks as needed.

<div>
 <div>
  <div>
   <div>
    <div>
     <b>Location</b>
    </div>
    <div>
     Barcelona, Spain
    </div>
   </div>
   <div>
    <div>
     <b>Language</b>
    </div>
    <div>
     French
    </div>
   </div>
  </div>
  <div>
   <div>
    <div>
     <b> </b>
    </div>
   </div>
   <h2 class="jobSectionHeader"><b>Description</b></h2>
   <div>
    <b>Experience the power of a game-changing career</b>
   </div>
   <p>Passionate about finding your next big opportunity? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.</p>
   <p>If you’re looking to grow and be inspired, as a <b>Live Expert in Barcelona (On-site)</b>, you will be part of our team of game-changers who are powering the brands of the future in tech.</p>
   <p><b>Career growth and personal development</b></p>
   <p>This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.</p>
   <p><b>What you will do in this role</b></p>
   <p>In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.</p>
   <div>
    As a <b>Live Expert</b> on our team, you will:<br> <br>
    <ul>
     <li>Demonstrate products and features on a video call</li>
     <li>Increase sales and market share through your interactions</li>
     <li>Deliver excellent customer service on each call by answering queries efficiently and confidently</li>
     <li>Maintain an expert understanding of products</li>
     <li>Merchandising, maintaining, and reporting on inventory</li>
     <li>Scriptwriting and translations</li>
     <li>Creating and presenting training content</li>
     <li>Support for filming tasks as required including potential out of hours working</li>
    </ul>
   </div>
   <p><b>Your qualifications</b></p>
   <p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.</p>
   <p><b>Concentrix is a great match if you:</b></p>
   <ul>
    <li>Are proficient in French and advanced English. Spanish is a plus!</li>
    <li>Have previous customer service and/or sales experience</li>
    <li>Have passion or previous work experience within technology</li>
    <li>Are friendly and have an engaging personality</li>
    <li>Are comfortable working in a training and sales environment</li>
    <li>Are comfortable working on camera</li>
    <li>Are personable, energetic, self-motivated, positive, team player, and eager to tackle challenges and change</li>
    <li>Have strong communication skills</li>
   </ul><br>
   <p><br> Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role.</p>
   <p><b>What’s in it for you</b></p>
   <p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.</p>
   <p>In this role, we offer benefits that help support your unique lifestyle:</p>
   <ul>
    <li>Full-time 39 hours/week permanent contract: Monday to Friday 9:00 to 18:00</li>
    <li>Salary 20.000 euros gross/year + up to 3.000 euros gross/year in bonus</li>
    <li>Great location in Barcelona</li>
   </ul> - Bring-a-friend (referral) bonus opportunities<br>
   <ul>
    <li>Full paid training on the company and the project you'll be working on</li>
    <li>Career development programs, language classes and specialized courses</li>
   </ul>
   <p><b>Experience the best version of you!</b></p>
   <p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.</p>
   <p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”</p>
   <p>Concentrix is an equal opportunity employer</p>
   <p>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<br> RRQ24-004755-1-FRANCE</p>
  </div>
 </div>
</div>
<div></div>


 
  
   
    
     Location
    
    
     Barcelona, Spain
    
   
   
    
     Language
    
    
     French
    
   
  
  
   
    
      
    
   
   Description
   
    Experience the power of a game-changing career
   
   Passionate about finding your next big opportunity? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.
   If you’re looking to grow and be inspired, as a Live Expert in Barcelona (On-site), you will be part of our team of game-changers who are powering the brands of the future in tech.
   Career growth and personal development
   This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.
   What you will do in this role
   In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.
   
    As a Live Expert on our team, you will: 
    
     Demonstrate products and features on a video call
     Increase sales and market share through your interactions
     Deliver excellent customer service on each call by answering queries efficiently and confidently
     Maintain an expert understanding of products
     Merchandising, maintaining, and reporting on inventory
     Scriptwriting and translations
     Creating and presenting training content
     Support for filming tasks as required including potential out of hours working
    
   
   Your qualifications
   We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.
   Concentrix is a great match if you:
   
    Are proficient in French and advanced English. Spanish is a plus!
    Have previous customer service and/or sales experience
    Have passion or previous work experience within technology
    Are friendly and have an engaging personality
    Are comfortable working in a training and sales environment
    Are comfortable working on camera
    Are personable, energetic, self-motivated, positive, team player, and eager to tackle challenges and change
    Have strong communication skills
   
    Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role.
   What’s in it for you
   We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.
   In this role, we offer benefits that help support your unique lifestyle:
   
    Full-time 39 hours/week permanent contract: Monday to Friday 9:00 to 18:00
    Salary 20.000 euros gross/year + up to 3.000 euros gross/year in bonus
    Great location in Barcelona
    - Bring-a-friend (referral) bonus opportunities
   
    Full paid training on the company and the project you'll be working on
    Career development programs, language classes and specialized courses
   
   Experience the best version of you!
   At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.
   If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”
   Concentrix is an equal opportunity employer
   We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. RRQ24-004755-1-FRANCE
  
 



Concentrix

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