Covenant Health is East Tennessee’s top performing healthcare network. We are consistently recognized both nationally and regionally for quality and excellent patient care, and have received quality awards from The Joint Commission, VHA, Leapfrog, IBM Watson, and US News and World Report.

We are also the region’s largest employer and have been named to Forbes’ Best Employers list five times in a row, in the categories of Best Large Employer, Best Employer for Women, Best Employer for Diversity, and Best Employer in the state of Tennessee. 

Our more than 10,000 employees are guided by our Pledge of Excellence: to put our patients first, strive for excellence every day, and to make Covenant Health the first and best choice. If your values align with ours, we’d love to talk with you about joining our team.


Covenant Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. 

Science & Healthcare

Covenant Health

You need 1 year of healthcare experience, an Associate's Degree in Healthcare or Business Administration, and knowledge of Epic applications.

You will assist patients with registration, collect demographic and insurance information, ensure financial clearance, and provide excellent customer service during visits.

People, HR & Administration

Healthcare

Lubbock

<div>
 <p><b>Description</b></p>
 <p>Under the direction of the PAS manager, the Patient Access Representative is responsible for assisting patients during the on-site registration and arrival process for scheduled and unscheduled visits as well as completing financial clearance functions. This individual completes the registration for unscheduled visits by collecting accurate demographic information, insurance information, and collecting patient liability (if known) at the time of service. This individual is also responsible for financial clearance functions on assigned scheduled accounts during registration downtimes. In addition, this individual is responsible for miscellaneous client service activities including valuables collection and providing basic customer service. The Patient Access Representative greets and serves patients in a professional, friendly, and respectful manner to promote positive encounters.</p>
 <p>Providence caregivers are not simply valued – they’re invaluable. Join our team at Covenant Medical Group and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.</p>
 <p><b>Required Qualifications:</b></p>
 <ul>
  <li>1 year Healthcare experience within Patient Access of Business office setting. Experience with insurance eligibility systems.</li>
 </ul>
 <p><b>Preferred Qualifications:</b></p>
 <ul>
  <li>Associate's Degree in Healthcare or Business Administration.</li>
  <li>1 year Knowledge of Epic Applications</li>
 </ul>
 <p><b>Why Join Providence?</b></p>
 <p>Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our mission of caring for everyone, especially the most vulnerable in our communities.</p>
 <p><b>About Providence</b></p>
 <p>At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.</p>
 <p>The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.</p>
 <p>Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.</p>
 <p><b>About the Team</b></p>
 <p>Providence Clinical Network (PCN) is a service line within Providence serving patients across seven states with quality, compassionate, coordinated care. Collectively, our medical groups and affiliate practices are the third largest group in the country with over 11,000 providers, 900 clinics and 30,000 caregivers.</p>
 <p>PCN is comprised of Providence Medical Group in Alaska, Washington, Montana and Oregon; Swedish Medical Group in Washington’s greater Puget Sound area, Pacific Medical Centers in western Washington; Kadlec in southeast Washington; Providence’s St. John’s Medical Foundation in Southern California; Providence Medical Institute in Southern California; Providence Facey Medical Foundation in Southern California; Providence Medical Foundation in Northern and Southern California; and Covenant Medical Group and Covenant Health Partners in west Texas and eastern New Mexico.</p>
 <p>Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.</p>
 <p><b>Requsition ID:</b> 310402</p>
 <p><b>Company:</b> Covenant Jobs</p>
 <p><b>Job Category:</b> Patient Access</p>
 <p><b>Job Function:</b> Revenue Cycle</p>
 <p><b>Job Schedule:</b> Full time</p>
 <p><b>Job Shift:</b> Variable</p>
 <p><b>Career Track:</b> Admin Support</p>
 <p><b>Department:</b> 8002 ADMINISTRATION NORTHWEST CLINIC ADMIN</p>
 <p><b>Address:</b> TX Lubbock 611 N Frankford Ave</p>
 <p><b>Work Location:</b> Covenant Medical Grp -Northwest Clinic</p>
 <p><b>Pay Range:</b> $14.51 - $22.17</p>
 <p>The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.</p>
</div>
<p></p>


 Description
 Under the direction of the PAS manager, the Patient Access Representative is responsible for assisting patients during the on-site registration and arrival process for scheduled and unscheduled visits as well as completing financial clearance functions. This individual completes the registration for unscheduled visits by collecting accurate demographic information, insurance information, and collecting patient liability (if known) at the time of service. This individual is also responsible for financial clearance functions on assigned scheduled accounts during registration downtimes. In addition, this individual is responsible for miscellaneous client service activities including valuables collection and providing basic customer service. The Patient Access Representative greets and serves patients in a professional, friendly, and respectful manner to promote positive encounters.
 Providence caregivers are not simply valued – they’re invaluable. Join our team at Covenant Medical Group and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
 Required Qualifications:
 
  1 year Healthcare experience within Patient Access of Business office setting. Experience with insurance eligibility systems.
 
 Preferred Qualifications:
 
  Associate's Degree in Healthcare or Business Administration.
  1 year Knowledge of Epic Applications
 
 Why Join Providence?
 Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our mission of caring for everyone, especially the most vulnerable in our communities.
 About Providence
 At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
 Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
 About the Team
 Providence Clinical Network (PCN) is a service line within Providence serving patients across seven states with quality, compassionate, coordinated care. Collectively, our medical groups and affiliate practices are the third largest group in the country with over 11,000 providers, 900 clinics and 30,000 caregivers.
 PCN is comprised of Providence Medical Group in Alaska, Washington, Montana and Oregon; Swedish Medical Group in Washington’s greater Puget Sound area, Pacific Medical Centers in western Washington; Kadlec in southeast Washington; Providence’s St. John’s Medical Foundation in Southern California; Providence Medical Institute in Southern California; Providence Facey Medical Foundation in Southern California; Providence Medical Foundation in Northern and Southern California; and Covenant Medical Group and Covenant Health Partners in west Texas and eastern New Mexico.
 Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
 Requsition ID: 310402
 Company: Covenant Jobs
 Job Category: Patient Access
 Job Function: Revenue Cycle
 Job Schedule: Full time
 Job Shift: Variable
 Career Track: Admin Support
 Department: 8002 ADMINISTRATION NORTHWEST CLINIC ADMIN
 Address: TX Lubbock 611 N Frankford Ave
 Work Location: Covenant Medical Grp -Northwest Clinic
 Pay Range: $14.51 - $22.17
 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.



Patient Services Specialist - Administration - Covenant Health

Patient Services Specialist - Administration

You need 1 year in Patient Access, experience with insurance eligibility, an Associate's Degree in Healthcare/Business, and knowledge of Epic Applications.

You will assist patients with registration, complete financial clearances, gather demographic and insurance info, collect patient liability, and provide friendly customer service during visits.

<div>
 <p><b>Description</b></p>
 <p>Under the direction of the PAS manager, the Patient Access Representative is responsible for assisting patients during the on-site registration and arrival process for scheduled and unscheduled visits as well as completing financial clearance functions. This individual completes the registration for unscheduled visits by collecting accurate demographic information, insurance information, and collecting patient liability (if known) at the time of service. This individual is also responsible for financial clearance functions on assigned scheduled accounts during registration downtimes. In addition, this individual is responsible for miscellaneous client service activities including valuables collection and providing basic customer service. The Patient Access Representative greets and serves patients in a professional, friendly, and respectful manner to promote positive encounters.</p>
 <p>Providence caregivers are not simply valued – they’re invaluable. Join our team at Covenant Medical Group and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.</p>
 <p><b>Required qualifications:</b></p>
 <ul>
  <li>1 year of healthcare experience within Patient Access of Business office setting. Experience with insurance eligibility systems.</li>
 </ul>
 <p><b>Preferred qualifications:</b></p>
 <ul>
  <li>Associate's Degree in Healthcare or Business Administration.</li>
  <li>1 year of Knowledge of Epic Applications.</li>
 </ul>
 <p><b>Why Join Providence?</b></p>
 <p>Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our mission of caring for everyone, especially the most vulnerable in our communities.</p>
 <p><b>About Providence</b></p>
 <p>At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.</p>
 <p>The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.</p>
 <p>Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.</p>
 <p><b>About the Team</b></p>
 <p>Providence Clinical Network (PCN) is a service line within Providence serving patients across seven states with quality, compassionate, coordinated care. Collectively, our medical groups and affiliate practices are the third largest group in the country with over 11,000 providers, 900 clinics and 30,000 caregivers.</p>
 <p>PCN is comprised of Providence Medical Group in Alaska, Washington, Montana and Oregon; Swedish Medical Group in Washington’s greater Puget Sound area, Pacific Medical Centers in western Washington; Kadlec in southeast Washington; Providence’s St. John’s Medical Foundation in Southern California; Providence Medical Institute in Southern California; Providence Facey Medical Foundation in Southern California; Providence Medical Foundation in Northern and Southern California; and Covenant Medical Group and Covenant Health Partners in west Texas and eastern New Mexico.</p>
 <p>Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.</p>
 <p><b>Requsition ID:</b> 309575</p>
 <p><b>Company:</b> Covenant Jobs</p>
 <p><b>Job Category:</b> Patient Access</p>
 <p><b>Job Function:</b> Revenue Cycle</p>
 <p><b>Job Schedule:</b> Full time</p>
 <p><b>Job Shift:</b> Day</p>
 <p><b>Career Track:</b> Admin Support</p>
 <p><b>Department:</b> 8002 ADMINISTRATION SHARED CARDIOLOGY ASSOCIATES</p>
 <p><b>Address:</b> TX Lubbock 3420 22nd Pl</p>
 <p><b>Work Location:</b> Covenant Medical Grp-22nd Place</p>
 <p><b>Pay Range:</b> $14.51 - $22.17</p>
 <p>The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.</p>
</div>
<p></p>


 Description
 Under the direction of the PAS manager, the Patient Access Representative is responsible for assisting patients during the on-site registration and arrival process for scheduled and unscheduled visits as well as completing financial clearance functions. This individual completes the registration for unscheduled visits by collecting accurate demographic information, insurance information, and collecting patient liability (if known) at the time of service. This individual is also responsible for financial clearance functions on assigned scheduled accounts during registration downtimes. In addition, this individual is responsible for miscellaneous client service activities including valuables collection and providing basic customer service. The Patient Access Representative greets and serves patients in a professional, friendly, and respectful manner to promote positive encounters.
 Providence caregivers are not simply valued – they’re invaluable. Join our team at Covenant Medical Group and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
 Required qualifications:
 
  1 year of healthcare experience within Patient Access of Business office setting. Experience with insurance eligibility systems.
 
 Preferred qualifications:
 
  Associate's Degree in Healthcare or Business Administration.
  1 year of Knowledge of Epic Applications.
 
 Why Join Providence?
 Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our mission of caring for everyone, especially the most vulnerable in our communities.
 About Providence
 At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
 Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
 About the Team
 Providence Clinical Network (PCN) is a service line within Providence serving patients across seven states with quality, compassionate, coordinated care. Collectively, our medical groups and affiliate practices are the third largest group in the country with over 11,000 providers, 900 clinics and 30,000 caregivers.
 PCN is comprised of Providence Medical Group in Alaska, Washington, Montana and Oregon; Swedish Medical Group in Washington’s greater Puget Sound area, Pacific Medical Centers in western Washington; Kadlec in southeast Washington; Providence’s St. John’s Medical Foundation in Southern California; Providence Medical Institute in Southern California; Providence Facey Medical Foundation in Southern California; Providence Medical Foundation in Northern and Southern California; and Covenant Medical Group and Covenant Health Partners in west Texas and eastern New Mexico.
 Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
 Requsition ID: 309575
 Company: Covenant Jobs
 Job Category: Patient Access
 Job Function: Revenue Cycle
 Job Schedule: Full time
 Job Shift: Day
 Career Track: Admin Support
 Department: 8002 ADMINISTRATION SHARED CARDIOLOGY ASSOCIATES
 Address: TX Lubbock 3420 22nd Pl
 Work Location: Covenant Medical Grp-22nd Place
 Pay Range: $14.51 - $22.17
 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.



You need 1 year of secretarial experience, preferably in healthcare. An Associate's or Bachelor's degree in Business or Medical field is preferred.

You will provide secretarial support to the director and team, facilitate communication, assist with meetings, take minutes, organize reports, and manage filing and departmental activities.

<div>
 <p><b>Description</b></p>
 <p>Provides secretarial assistance and support to the department director and department employees under limited supervision. Facilitates effective communication throughout the department by assisting with meetings, minutes, reports, filing, and organization of department and unit activities.</p>
 <p>Providence caregivers are not simply valued – they’re invaluable. Join our team at Covenant Health System thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.</p>
 <p><b>Required Qualifications:</b></p>
 <ul>
  <li>1 year Secretarial experience.</li>
 </ul>
 <p><b>Preferred Qualifications:</b></p>
 <ul>
  <li>Associate's Degree Business/Medical field. Or</li>
  <li>Bachelor's Degree Business/Medical field. Secretarial experience in health care organization.</li>
 </ul>
 <p><b>Why Join Providence?</b></p>
 <p>Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our mission of caring for everyone, especially the most vulnerable in our communities.</p>
 <p>Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.</p>
 <p><b>About Providence</b></p>
 <p>At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.</p>
 <p>The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.</p>
 <p>Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.</p>
 <p><b>About the Team</b></p>
 <p>Since 1918, Covenant has been driven by a mission of providing a Christian ministry of healing and caring for the whole person through our integrated health network in West Texas/eastern New Mexico. As an expression of our mission, we believe we hold an important Covenant with our patients and try and treat every interaction as Sacred Encounters.</p>
 <p>Our award-winning and comprehensive medical centers are located in the cities of Lubbock, Levelland, Plainview and Hobbs. Our not-for-profit network also provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, outreach programs, hospice and home care, and even schools for nursing and radiography.</p>
 <p>Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.</p>
 <p><b>Requsition ID:</b> 309344</p>
 <p><b>Company:</b> Covenant Jobs</p>
 <p><b>Job Category:</b> Administrative Support</p>
 <p><b>Job Function:</b> Administration</p>
 <p><b>Job Schedule:</b> Full time</p>
 <p><b>Job Shift:</b> Day</p>
 <p><b>Career Track:</b> Admin Support</p>
 <p><b>Department:</b> 8000 CASE MANAGEMENT</p>
 <p><b>Address:</b> TX Lubbock 3615 19th St</p>
 <p><b>Work Location:</b> Covenant Medical Center</p>
 <p><b>Pay Range:</b> $16.78 - $26.17</p>
 <p>The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.</p>
</div>
<p></p>


 Description
 Provides secretarial assistance and support to the department director and department employees under limited supervision. Facilitates effective communication throughout the department by assisting with meetings, minutes, reports, filing, and organization of department and unit activities.
 Providence caregivers are not simply valued – they’re invaluable. Join our team at Covenant Health System thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
 Required Qualifications:
 
  1 year Secretarial experience.
 
 Preferred Qualifications:
 
  Associate's Degree Business/Medical field. Or
  Bachelor's Degree Business/Medical field. Secretarial experience in health care organization.
 
 Why Join Providence?
 Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our mission of caring for everyone, especially the most vulnerable in our communities.
 Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.
 About Providence
 At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
 Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
 About the Team
 Since 1918, Covenant has been driven by a mission of providing a Christian ministry of healing and caring for the whole person through our integrated health network in West Texas/eastern New Mexico. As an expression of our mission, we believe we hold an important Covenant with our patients and try and treat every interaction as Sacred Encounters.
 Our award-winning and comprehensive medical centers are located in the cities of Lubbock, Levelland, Plainview and Hobbs. Our not-for-profit network also provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, outreach programs, hospice and home care, and even schools for nursing and radiography.
 Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
 Requsition ID: 309344
 Company: Covenant Jobs
 Job Category: Administrative Support
 Job Function: Administration
 Job Schedule: Full time
 Job Shift: Day
 Career Track: Admin Support
 Department: 8000 CASE MANAGEMENT
 Address: TX Lubbock 3615 19th St
 Work Location: Covenant Medical Center
 Pay Range: $16.78 - $26.17
 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.



Administrative Assistant - Covenant Health

Administrative Assistant

You need a high school diploma or GED preferred, along with 1-2 years of clerical/administrative experience. No licensure required.

You will handle correspondence, manage calls, maintain files, arrange travel, manage supplies, facilitate communication, and uphold policies while assisting with various tasks as needed.

Knoxville

<div>
 Overview:
 <div></div>
 <div>
  <b><br> Department Assistant, Ambulatory Staging</b>
 </div>
 <div>
  <b> Full-time, 80 hours per pay period, Day Shift</b>
 </div>
 <div></div>
 <div>
  <b><br> Parkwest Overview:</b>
 </div>
 <div>
  Parkwest is West Knoxville’s premier medical facility and a top-performing heart hospital. In addition to providing the area’s leading cardiac services, Parkwest has been nationally recognized for award-winning care throughout our facility. Annually Parkwest is recognized by <b>U.S. News &amp; World Report</b> as one of Tennessee's “Top 10” hospitals.
 </div>
 <div></div>
 <div>
  <b><br> Position Summary:</b>
 </div>
 <div>
  Performs a full range of secretarial and administrative duties for a specific department or unit. Requires clerical training or experience and some knowledge of the unit's operational procedures. May perform departmental support functions such as processing payroll, enter data into information systems, or other duties similar in nature.
 </div>
 <div></div>
 <div>
  <b><br> Recruiter:</b> Jason Shubert <b>||</b> jshuber1@covhlth.com <b>||</b> 865-374-5393
 </div> Responsibilities: 
 <ul>
  <li>Type correspondence, reports, memoranda and special projects as requested.</li>
  <li>Acts as receptionist, answers telephones, route callers, takes messages and provides routine information to callers.</li>
  <li>Maintains department files and records for budget reports, invoices and time sheets.</li>
  <li>May make travel and lodging arrangements for the department, through travel agency and maintains appropriate records.</li>
  <li>Receives mail and routes appropriately.</li>
  <li>Maintains and orders office supplies.</li>
  <li>Serves as inter-departmental communication resource.</li>
  <li>Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested.</li>
  <li>Performs other duties as assigned.</li>
 </ul> Qualifications: 
 <div>
  <b> Minimum Education:</b>
 </div>
 <div>
  None specified; will accept any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill and ability needed to perform the essential tasks of the job, typically such as would be equivalent to a high school diploma or GED. Preference may be given to individuals possessing a HS diploma or GED.
 </div>
 <div></div>
 <div>
  <b><br> Minimum Experience: </b>
 </div>
 <div>
  One (1) to two (2) years clerical/administrative experience.
 </div>
 <div></div>
 <div>
  <b><br> Licensure Requirement: </b>
 </div>
 <div>
  None
 </div>
</div>
<div></div>


 Overview:
 
 
   Department Assistant, Ambulatory Staging
 
 
   Full-time, 80 hours per pay period, Day Shift
 
 
 
   Parkwest Overview:
 
 
  Parkwest is West Knoxville’s premier medical facility and a top-performing heart hospital. In addition to providing the area’s leading cardiac services, Parkwest has been nationally recognized for award-winning care throughout our facility. Annually Parkwest is recognized by U.S. News & World Report as one of Tennessee's “Top 10” hospitals.
 
 
 
   Position Summary:
 
 
  Performs a full range of secretarial and administrative duties for a specific department or unit. Requires clerical training or experience and some knowledge of the unit's operational procedures. May perform departmental support functions such as processing payroll, enter data into information systems, or other duties similar in nature.
 
 
 
   Recruiter: Jason Shubert || jshuber1@covhlth.com || 865-374-5393
  Responsibilities: 
 
  Type correspondence, reports, memoranda and special projects as requested.
  Acts as receptionist, answers telephones, route callers, takes messages and provides routine information to callers.
  Maintains department files and records for budget reports, invoices and time sheets.
  May make travel and lodging arrangements for the department, through travel agency and maintains appropriate records.
  Receives mail and routes appropriately.
  Maintains and orders office supplies.
  Serves as inter-departmental communication resource.
  Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested.
  Performs other duties as assigned.
  Qualifications: 
 
   Minimum Education:
 
 
  None specified; will accept any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill and ability needed to perform the essential tasks of the job, typically such as would be equivalent to a high school diploma or GED. Preference may be given to individuals possessing a HS diploma or GED.
 
 
 
   Minimum Experience: 
 
 
  One (1) to two (2) years clerical/administrative experience.
 
 
 
   Licensure Requirement: 
 
 
  None
 



DEPARTMENT ASST - Covenant Health

DEPARTMENT ASST

You need a high school diploma, basic computer and medical skills, phlebotomy experience, a valid TN driver’s license, and meet driving record standards.

You will register patients, collect and label specimens, process samples, maintain equipment, ensure billing accuracy, assist patients, and follow safety protocols while documenting all activities.

Research & Development

<div>
 Overview:
 <div></div>
 <div>
  <b><br> Medical Office Lab Assistant, Thompson Oncology West</b>
 </div>
 <div>
  <b> PRN/OCC, Variable Hours, Day Shift</b>
 </div>
 <div>
  <i> Travel to locations will be required for as needed staffing coverage.</i>
 </div>
 <div></div>
 <div>
  <br> Thompson Oncology Group (TOG) is a leader in medical oncology services and provides patients access to all proven, drug-based treatments and the latest clinical trial medicines. Our team of board-certified, fellowship-trained medical oncologists and certified advanced practice providers deliver on-site care and treatment, including chemotherapy, immunotherapy, targeted therapy, and hormone therapy, at affiliated infusion centers throughout our region.
 </div>
 <div></div>
 <div>
  <br> As a member of Covenant Health and Thompson Cancer Survival Center, Thompson Oncology Group is part of the region’s largest cancer-fighting network, with more imaging centers, more board-certified physicians and surgeons, and more cancer and radiation centers closer to where you call home. All Thompson Oncology Group practices are committed to excellence and ongoing quality improvement.
 </div>
 <div></div>
 <div>
  <b><br> Position Summary:</b>
 </div>
 <div>
  The Medical Office Laboratory Assistant is responsible for performing venipunctures and processing clinical laboratory specimens for use in diagnosis and treatment of patients by physicians and advanced practitioners. The individual will also be responsible for performing test analyses, reporting results, and maintaining patient records for waived and moderately complex clinical laboratory testing that has been validated for performance at their specific physician office laboratory (POL). The individual will refer POL testing to a reference laboratory when the policies deem appropriate. The individual will perform only those processes that are authorized by the laboratory director requiring a degree of skill commensurate with the individual's education, training or experience, and technical abilities.
 </div>
 <div></div>
 <div>
  <b><br> If you have any questions please contact Recruiter: Sarah Grey || </b><b>sgrey1@covhlth.com</b><b> || 865-374-5271</b>
 </div> Responsibilities: 
 <ul>
  <li>Registers patient accounts (if indicated) ensuring proper patient identification and billing accuracy.</li>
  <li>Tracks and submits pertinent testing records to appropriate financial departments. Assists with patient account and billing troubleshooting as requested.</li>
  <li>Directs, escorts, and/or provides wheelchair assistance to the patient upon entering and exiting the laboratory ensuring the patient is aware of the next step of their visit.</li>
  <li>Collects venous blood samples following collection procedures.</li>
  <li>Uses two unique patient identifiers at specimen collection. Accurately labels all specimens.</li>
  <li>Properly uses the referring hospital’s Blood Bank identification system when labeling Blood Bank specimens. Places Blood Bank armband on patient at collection.</li>
  <li>Uses aseptic technique when collecting blood culture specimens.</li>
  <li>Provides patients with supplies and collection instructions per procedure and/or package insert for specimens that are collected directly by patients including but not limited to 24-hour urines, fecal hemoccult cards.</li>
  <li>Properly processes and handles all specimens according to procedures including: recognition of test priorities; centrifugation; separation/distribution of shared specimens; tracking of specimens for transport to off-site reference labs; proper labeling of aliquots; special collection requirements; special storage/shipment instructions (i.e., ice, dry ice, ambient temps, refrigerate, etc.).</li>
  <li>Operates, maintains, and troubleshoots applicable laboratory equipment (i.e., thermometers centrifuges, printers, fax/copy machines, etc.). Notifies the laboratory manager when equipment is in need of repair or replacement.</li>
  <li>Records all maintenance and corrective action documentation on appropriate logs per policies.</li>
  <li>Documents all corrective actions taken when test system instrumentation deviates from the laboratory's established performance specifications.</li>
  <li>Follows the laboratory's established corrective action policies and procedures whenever test systems are not within the laboratory's established acceptable levels of performance.</li>
  <li>Adheres to the laboratory's quality control policies. Documents all quality control activities, instrument and procedural calibrations, and maintenance performed.</li>
  <li>Completes and retains all pertinent maintenance logs and other records in a timely and orderly fashion for monthly review by Laboratory Manager and periodic view by regulatory agencies.</li>
  <li>Reconstitutes and/or properly mixes calibrators, quality controls materials, reagents, consumables, and linearity kits per manufacturer instructions with precise equipment when required (i.e., pipettes, graduated cylinders, etc.).</li>
  <li>Follows proper storage requirements of reconstituted materials.</li>
  <li>Performs parallel testing of new lots and/or shipments of materials if indicated by laboratory policy.</li>
  <li>Submits quality control data to corresponding agency if and when required per policy.</li>
  <li>Performs high quality laboratory testing with speed and accuracy. Documents patient results.</li>
  <li>Evaluates specimen quality (i.e., hemolysis, clots, icteria, lipemia, etc.) before testing as policy indicates.</li>
  <li>Demonstrates knowledge to evaluate patient results to make decisions on validity of test results and makes decisions if reference laboratory validation testing is needed per laboratory policies and procedures.</li>
  <li>Identifies problems that may adversely affect test performance or reporting of test results and either must correct the problems or immediately notify the Laboratory Manager.</li>
  <li>Regularly participates in an outside proficiency testing program. Maintains performance records of proficiency testing showing challenge samples are tested in the same manner as patient samples.</li>
  <li>Assists Laboratory Manager in instrument validations, linearity studies, and miscellaneous investigatory work as assigned.</li>
  <li>Is a resource to our Genetic Testing and Clinical Trials departments when needed.</li>
  <li>Communicates with reference labs regarding incomplete test orders, required specimen types, and other quality metrics.</li>
  <li>Maintains and disinfects work area.</li>
  <li>Uses standard precautions. Handles biohazard waste, demonstrates proper use of PPE, and needle sharps safety according to policy.</li>
  <li>Utilizes EMR to manage patient schedules, test orders, and results. Monitors incomplete testing and collection lists.</li>
  <li>Plans work to ensure maximum productivity with minimum amount of ‘carry over’ work, while keeping overtime to a minimum. Responsible for communicating to other appropriate staff needed information about patient samples or equipment performance.</li>
  <li>Demonstrates the ability to handle varying tasks and setting priorities.</li>
  <li>Exercises use of cost-conscious methods as set forth by the Laboratory Manager such as punctuality, use of time and supplies.</li>
  <li>Displays competence in use of HIS, LIS, registration, scheduling, and reference lab computer systems (i.e., Mayo, STAR, Cerner, LabDaq, etc.).</li>
  <li>Activates manual systems for computer network downtime, printing schedules in advance when necessary. Notifies leadership of unscheduled downtime occurrences. Knowledgeable of manual systems for ordering, collection, verification, and charting in instances of computer failure.</li>
  <li>Monitors proper expirations, rotation, and supply of inventory ordering as needed.</li>
  <li>Assumes responsibility for the area in the absence of the Laboratory Manager.</li>
  <li>Participates as directed in department meetings and is accountable for communicated information.</li>
  <li>Professionally communicates with patients, physicians, visitors, and other hospital staff members.</li>
  <li>Maintains strict confidentially of patient information.</li>
  <li>Assists in the orientation and training of new and existing employees.</li>
  <li>Local travel required.</li>
  <li>Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested.</li>
  <li>Performs other duties as assigned.</li>
 </ul> Qualifications: 
 <div>
  <b> Minimum Education:</b>
 </div>
 <div>
  High School diploma or equivalent required.
 </div>
 <div></div>
 <div>
  <b><br> Minimum Experience: </b>
 </div>
 <div>
  Basic computer skills, medical terminology, registration, and phlebotomy skills or equivalent combination of clinical/clerical skills.
 </div>
 <div></div>
 <div>
  <b><br> Licensure Requirement:</b>
 </div>
 <div>
  Employee must have a valid Tennessee driver’s license and state mandated minimum insurance coverage. Driving record must meet Covenant Health minimum standards at the date of hire and throughout employment tenure.
 </div>
</div>


 Overview:
 
 
   Medical Office Lab Assistant, Thompson Oncology West
 
 
   PRN/OCC, Variable Hours, Day Shift
 
 
   Travel to locations will be required for as needed staffing coverage.
 
 
 
   Thompson Oncology Group (TOG) is a leader in medical oncology services and provides patients access to all proven, drug-based treatments and the latest clinical trial medicines. Our team of board-certified, fellowship-trained medical oncologists and certified advanced practice providers deliver on-site care and treatment, including chemotherapy, immunotherapy, targeted therapy, and hormone therapy, at affiliated infusion centers throughout our region.
 
 
 
   As a member of Covenant Health and Thompson Cancer Survival Center, Thompson Oncology Group is part of the region’s largest cancer-fighting network, with more imaging centers, more board-certified physicians and surgeons, and more cancer and radiation centers closer to where you call home. All Thompson Oncology Group practices are committed to excellence and ongoing quality improvement.
 
 
 
   Position Summary:
 
 
  The Medical Office Laboratory Assistant is responsible for performing venipunctures and processing clinical laboratory specimens for use in diagnosis and treatment of patients by physicians and advanced practitioners. The individual will also be responsible for performing test analyses, reporting results, and maintaining patient records for waived and moderately complex clinical laboratory testing that has been validated for performance at their specific physician office laboratory (POL). The individual will refer POL testing to a reference laboratory when the policies deem appropriate. The individual will perform only those processes that are authorized by the laboratory director requiring a degree of skill commensurate with the individual's education, training or experience, and technical abilities.
 
 
 
   If you have any questions please contact Recruiter: Sarah Grey || sgrey1@covhlth.com || 865-374-5271
  Responsibilities: 
 
  Registers patient accounts (if indicated) ensuring proper patient identification and billing accuracy.
  Tracks and submits pertinent testing records to appropriate financial departments. Assists with patient account and billing troubleshooting as requested.
  Directs, escorts, and/or provides wheelchair assistance to the patient upon entering and exiting the laboratory ensuring the patient is aware of the next step of their visit.
  Collects venous blood samples following collection procedures.
  Uses two unique patient identifiers at specimen collection. Accurately labels all specimens.
  Properly uses the referring hospital’s Blood Bank identification system when labeling Blood Bank specimens. Places Blood Bank armband on patient at collection.
  Uses aseptic technique when collecting blood culture specimens.
  Provides patients with supplies and collection instructions per procedure and/or package insert for specimens that are collected directly by patients including but not limited to 24-hour urines, fecal hemoccult cards.
  Properly processes and handles all specimens according to procedures including: recognition of test priorities; centrifugation; separation/distribution of shared specimens; tracking of specimens for transport to off-site reference labs; proper labeling of aliquots; special collection requirements; special storage/shipment instructions (i.e., ice, dry ice, ambient temps, refrigerate, etc.).
  Operates, maintains, and troubleshoots applicable laboratory equipment (i.e., thermometers centrifuges, printers, fax/copy machines, etc.). Notifies the laboratory manager when equipment is in need of repair or replacement.
  Records all maintenance and corrective action documentation on appropriate logs per policies.
  Documents all corrective actions taken when test system instrumentation deviates from the laboratory's established performance specifications.
  Follows the laboratory's established corrective action policies and procedures whenever test systems are not within the laboratory's established acceptable levels of performance.
  Adheres to the laboratory's quality control policies. Documents all quality control activities, instrument and procedural calibrations, and maintenance performed.
  Completes and retains all pertinent maintenance logs and other records in a timely and orderly fashion for monthly review by Laboratory Manager and periodic view by regulatory agencies.
  Reconstitutes and/or properly mixes calibrators, quality controls materials, reagents, consumables, and linearity kits per manufacturer instructions with precise equipment when required (i.e., pipettes, graduated cylinders, etc.).
  Follows proper storage requirements of reconstituted materials.
  Performs parallel testing of new lots and/or shipments of materials if indicated by laboratory policy.
  Submits quality control data to corresponding agency if and when required per policy.
  Performs high quality laboratory testing with speed and accuracy. Documents patient results.
  Evaluates specimen quality (i.e., hemolysis, clots, icteria, lipemia, etc.) before testing as policy indicates.
  Demonstrates knowledge to evaluate patient results to make decisions on validity of test results and makes decisions if reference laboratory validation testing is needed per laboratory policies and procedures.
  Identifies problems that may adversely affect test performance or reporting of test results and either must correct the problems or immediately notify the Laboratory Manager.
  Regularly participates in an outside proficiency testing program. Maintains performance records of proficiency testing showing challenge samples are tested in the same manner as patient samples.
  Assists Laboratory Manager in instrument validations, linearity studies, and miscellaneous investigatory work as assigned.
  Is a resource to our Genetic Testing and Clinical Trials departments when needed.
  Communicates with reference labs regarding incomplete test orders, required specimen types, and other quality metrics.
  Maintains and disinfects work area.
  Uses standard precautions. Handles biohazard waste, demonstrates proper use of PPE, and needle sharps safety according to policy.
  Utilizes EMR to manage patient schedules, test orders, and results. Monitors incomplete testing and collection lists.
  Plans work to ensure maximum productivity with minimum amount of ‘carry over’ work, while keeping overtime to a minimum. Responsible for communicating to other appropriate staff needed information about patient samples or equipment performance.
  Demonstrates the ability to handle varying tasks and setting priorities.
  Exercises use of cost-conscious methods as set forth by the Laboratory Manager such as punctuality, use of time and supplies.
  Displays competence in use of HIS, LIS, registration, scheduling, and reference lab computer systems (i.e., Mayo, STAR, Cerner, LabDaq, etc.).
  Activates manual systems for computer network downtime, printing schedules in advance when necessary. Notifies leadership of unscheduled downtime occurrences. Knowledgeable of manual systems for ordering, collection, verification, and charting in instances of computer failure.
  Monitors proper expirations, rotation, and supply of inventory ordering as needed.
  Assumes responsibility for the area in the absence of the Laboratory Manager.
  Participates as directed in department meetings and is accountable for communicated information.
  Professionally communicates with patients, physicians, visitors, and other hospital staff members.
  Maintains strict confidentially of patient information.
  Assists in the orientation and training of new and existing employees.
  Local travel required.
  Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested.
  Performs other duties as assigned.
  Qualifications: 
 
   Minimum Education:
 
 
  High School diploma or equivalent required.
 
 
 
   Minimum Experience: 
 
 
  Basic computer skills, medical terminology, registration, and phlebotomy skills or equivalent combination of clinical/clerical skills.
 
 
 
   Licensure Requirement:
 
 
  Employee must have a valid Tennessee driver’s license and state mandated minimum insurance coverage. Driving record must meet Covenant Health minimum standards at the date of hire and throughout employment tenure.
 


Covenant Health

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