Large

Cox Communications is committed to creating more moments of real human connection. We bring people closer to family and friends through technology that’s inspired by a culture that puts people first, and we’re always working to improve life in the communities we serve. Our world-class broadband applications and services are helping create smart homes and smart cities that will bring more comfort, convenience, security, entertainment and connectivity to the lives of the people we serve.

Our company is full of dreamers and doers; people who make plans and who make things happen. And, of course, people who have fun doing it. In short, people like you.

Telecommunications

Cox Communications

The largest private telecom company in America, we serve nearly seven million homes and businesses across 18 states.

You need a HS diploma or 2 years relevant experience, strong communication skills, ability to meet sales targets, and a flexible schedule. Lifting 25-50 lbs is required.

You will demonstrate products, achieve sales targets, assist with store operations, handle cash, engage in events, support teammates, and stay updated on Cox and competitor products.

Customer Relations

Sales & Business Development

Warwick

<div>Ever stepped into a retail store and had a phenomenal customer service experience? Felt great, didn't it? How would you like to be responsible for creating those experiences with the potential of earning $55,487 per year? Well, we can help make that happen. 
 
Cox Communications is looking for a Retail Sales Associate who creates those experiences; someone who connects easily with others and can drive sales while making customers feel special. So, if you love to learn, then take your newfound knowledge and create mind-blowing customer satisfaction; you're right where you need to be. Keep reading to learn more about this opportunity to connect customers with Cox's game-changing technology, products, and services. 
 
This job requires you to follow the retail routine of working some evenings, weekends, and holidays. You'll also need to be comfy with reporting to your Store Manager, as well as taking guidance from the Assistant Store Manager and other team Specialists. 
 
What You'll Do 
<ul><li>
Explain and demonstrate product capabilities as well as offer suggestions based on customer's wants and needs</li><li>
Meet or exceed targets regarding customer experience, sales, and retention.</li><li>
Assist with the opening/closing of one of our store retail environments.</li><li>
Properly handle cash</li><li>
Engage in workshops, special events, and product demos</li><li>
Support your fellow sales agents when needed</li><li>
Continuously expands knowledge of current Cox products as well as competitor product offerings by participating in regular training classes</li><li>
May be required to work in other locations in the same geographical area.</li></ul> 

What's In It for You? 
 
Excellent question, and we have some good answers that we hope you like. 
 
<ul><li>As part of a customer loyalty-driven team, there is a variable targeted total compensation of $55,487 ($26.68/hr.) while high earners (the top 10%) reach an average annual compensation of just over $72,700 ($34.99 hr.) Targeted total compensation may vary based on factors including, but not limited to: location, candidate experience level, and successful completion of minimum sales targets. Compensation includes a full-time hourly base rate of $18.19 per hour plus monthly targeted commissions of $1471. Employees also receive a ramp period of up to 2 months to adjust to commission earnings.</li></ul> 
<ul><li>We want you to feel cared for and respected (like you do with our customers), and that starts with Cox's highly competitive pay plus uncapped commission plan and other compensation perks (401k + company matching, comprehensive medical benefits, etc.). We also offer free Internet and other Cox discounted services, tuition reimbursement for academic pursuits, adoption assistance, paid time off to volunteer, childcare and eldercare resources, pet insurance and much more.</li></ul> 
<ul><li>Good work should be rewarded, and not just with a healthy paycheck. The Cox culture is one that values people more than technology, so it's our goal to make sure you feel recognized for your contributions. It's also important to work alongside colleagues who &quot;get you.&quot; At Cox, you'll find a workplace where relationships are crafted with care and successes are celebrated with high fives. We strive to create an environment where you can do you, and everyone from leadership to new hires can support and feel supported.</li></ul> 
<ul><li>Growth is a good thing, and you'll have opportunities to learn and train so you can sharpen your skills and explore opportunities across the Cox family of businesses that will continue to challenge and empower you. In the future, you may have the opportunity to cultivate customer relationships in other sectors where we operate like cleantech, health care and new forms of transportation mobility.</li></ul> 

Who You Are 
 
Qualifications: 
 
Minimum: 
<ul><li>
HS diploma/GED or up to 2 years of relevant work experience</li><li>
Ability to meet established sales, retention, and customer experience targets</li><li>
Strong interpersonal and communication skills to effectively sell products using a consultative, solutions-based approach and influence customer decisions</li><li>
Ability to build relationships and adapt to a diverse customer base</li><li>
Ability to multi-task and prioritize in a service-oriented, fast-paced team environment</li><li>
Ability to be mobile within the store for long periods of time to greet customers and demonstrate products and services</li><li>
Computer literacy with an aptitude for learning communication products, services, and accessories</li><li>
Willingness to work a flexible schedule which includes weekends, evenings, and holidays</li><li>
Ability to lift 25-50 pounds to help manage stock room inventory</li></ul> 

Preferred: 
<ul><li>
Some college experience with a focus in sales, business and/or management</li><li>
One year of experience in related field (i.e. Sales, Retail Sales, Service Industry, etc.)</li><li>
Experience selling Wireless/Mobile products</li></ul> 

Come join the Cox family of businesses and make your mark today! 
 
USD 16.39 - 24.57 per hour 
 
Compensation: 
 
Hourly pay rate is $16.39 - $24.57/hour. The hourly rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the hourly range identified herein, this role is also eligible for an annual incentive/commission target of $17,652.00. 
 
Benefits: 
 
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. 
 
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.</div>

Ever stepped into a retail store and had a phenomenal customer service experience? Felt great, didn't it? How would you like to be responsible for creating those experiences with the potential of earning $55,487 per year? Well, we can help make that happen.

Cox Communications is looking for a Retail Sales Associate who creates those experiences; someone who connects easily with others and can drive sales while making customers feel special. So, if you love to learn, then take your newfound knowledge and create mind-blowing customer satisfaction; you're right where you need to be. Keep reading to learn more about this opportunity to connect customers with Cox's game-changing technology, products, and services.

This job requires you to follow the retail routine of working some evenings, weekends, and holidays. You'll also need to be comfy with reporting to your Store Manager, as well as taking guidance from the Assistant Store Manager and other team Specialists.

What You'll Do

Explain and demonstrate product capabilities as well as offer suggestions based on customer's wants and needs
Meet or exceed targets regarding customer experience, sales, and retention.
Assist with the opening/closing of one of our store retail environments.
Properly handle cash
Engage in workshops, special events, and product demos
Support your fellow sales agents when needed
Continuously expands knowledge of current Cox products as well as competitor product offerings by participating in regular training classes
May be required to work in other locations in the same geographical area.

What's In It for You?

Excellent question, and we have some good answers that we hope you like.

As part of a customer loyalty-driven team, there is a variable targeted total compensation of $55,487 ($26.68/hr.) while high earners (the top 10%) reach an average annual compensation of just over $72,700 ($34.99 hr.) Targeted total compensation may vary based on factors including, but not limited to: location, candidate experience level, and successful completion of minimum sales targets. Compensation includes a full-time hourly base rate of $18.19 per hour plus monthly targeted commissions of $1471. Employees also receive a ramp period of up to 2 months to adjust to commission earnings.
We want you to feel cared for and respected (like you do with our customers), and that starts with Cox's highly competitive pay plus uncapped commission plan and other compensation perks (401k + company matching, comprehensive medical benefits, etc.). We also offer free Internet and other Cox discounted services, tuition reimbursement for academic pursuits, adoption assistance, paid time off to volunteer, childcare and eldercare resources, pet insurance and much more.
Good work should be rewarded, and not just with a healthy paycheck. The Cox culture is one that values people more than technology, so it's our goal to make sure you feel recognized for your contributions. It's also important to work alongside colleagues who "get you." At Cox, you'll find a workplace where relationships are crafted with care and successes are celebrated with high fives. We strive to create an environment where you can do you, and everyone from leadership to new hires can support and feel supported.
Growth is a good thing, and you'll have opportunities to learn and train so you can sharpen your skills and explore opportunities across the Cox family of businesses that will continue to challenge and empower you. In the future, you may have the opportunity to cultivate customer relationships in other sectors where we operate like cleantech, health care and new forms of transportation mobility.

Who You Are

Qualifications:

Minimum:

HS diploma/GED or up to 2 years of relevant work experience
Ability to meet established sales, retention, and customer experience targets
Strong interpersonal and communication skills to effectively sell products using a consultative, solutions-based approach and influence customer decisions
Ability to build relationships and adapt to a diverse customer base
Ability to multi-task and prioritize in a service-oriented, fast-paced team environment
Ability to be mobile within the store for long periods of time to greet customers and demonstrate products and services
Computer literacy with an aptitude for learning communication products, services, and accessories
Willingness to work a flexible schedule which includes weekends, evenings, and holidays
Ability to lift 25-50 pounds to help manage stock room inventory

Preferred:

Some college experience with a focus in sales, business and/or management
One year of experience in related field (i.e. Sales, Retail Sales, Service Industry, etc.)
Experience selling Wireless/Mobile products

Come join the Cox family of businesses and make your mark today!

USD 16.39 - 24.57 per hour

Compensation:

Hourly pay rate is $16.39 - $24.57/hour. The hourly rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the hourly range identified herein, this role is also eligible for an annual incentive/commission target of $17,652.00.

Benefits:

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

Retail Sales Associate - Cox Communications

Retail Sales Associate

You need a HS diploma/GED, strong communication skills, ability to meet sales targets, lift 25-50 lbs, and work flexible hours. Preferred: college experience, retail sales background, Spanish fluency.

You will engage customers, demonstrate products, meet sales targets, assist with store operations, handle cash, participate in events, support teammates, and stay updated on product knowledge.

Tulsa

<div>Ever stepped into a retail store and had a phenomenal customer service experience? Felt great, didn't it? How would you like to be responsible for creating those experiences with the potential of earning $49,668 per year? Well, we can help make that happen. 
 
Cox Communications is looking for a Retail Sales Associate who creates those experiences; someone who connects easily with others and can drive sales while making customers feel special. So, if you love to learn, then take your newfound knowledge and create mind-blowing customer satisfaction; you're right where you need to be. Keep reading to learn more about this opportunity to connect customers with Cox's game-changing technology, products, 
 
and services. 
 
This job requires you to follow the retail routine of working some evenings, weekends, and holidays. You'll also need to be comfy with reporting to your Store Manager, as well as taking guidance from the Assistant Store Manager and other team Specialists. 
 
What You'll Do 
<ul><li>
Explain and demonstrate product capabilities as well as offer suggestions based on customer's wants and needs</li><li>
Meet or exceed targets regarding customer experience, sales, and retention.</li><li>
Assist with the opening/closing of one of our store retail environments.</li><li>
Properly handle cash</li><li>
Engage in workshops, special events, and product demos</li><li>
Support your fellow sales agents when needed</li><li>
Continuously expands knowledge of current Cox products as well as competitor product offerings by participating in regular training classes</li><li>
May be required to work in other locations in the same geographical area.</li></ul> 

What's In It For You? 
 
Excellent question, and we have some good answers that we hope you like. 
 
<ul><li>As part of a customer loyalty-driven team, there is a variable targeted total compensation of $49,668 ($23.88/hr.), while high earners (the top 10%) reach an average annual compensation of just over $63,655 ($30.60/hr.). Targeted total compensation may vary based on factors including, but not limited to: location, candidate experience level, and successful completion of minimum sales targets. Compensation includes a full-time hourly base rate of $16.50/hr. plus monthly targeted commissions of $1,279. Employees also receive a ramp period of up to 2 months to adjust to commission earnings.</li></ul> 
<ul><li>We want you to feel cared for and respected (like you do with our customers), and that starts with Cox's highly competitive pay plus uncapped commission plan and other compensation perks (401k + company matching, comprehensive medical benefits, etc.). We also offer free Internet and other Cox discounted services, tuition reimbursement for academic pursuits, adoption assistance, paid time off to volunteer, childcare and eldercare resources, pet insurance and much more.</li></ul> 
<ul><li>Good work should be rewarded, and not just with a healthy paycheck. The Cox culture is one that values people more than technology, so it's our goal to make sure you feel recognized for your contributions. It's also important to work alongside colleagues who &quot;get you.&quot; At Cox, you'll find a workplace where relationships are crafted with care and successes are celebrated with high fives. We strive to create an environment where you can do you, and everyone from leadership to new hires can support and feel supported.</li></ul> 
<ul><li>Growth is a good thing, and you'll have opportunities to learn and train so you can sharpen your skills and explore opportunities across the Cox family of businesses that will continue to challenge and empower you. In the future, you may have the opportunity to cultivate customer relationships in other sectors where we operate like cleantech, health care and new forms of transportation mobility.</li></ul> 

Who You Are 
 
Qualifications: 
 
Minimum: 
<ul><li>
HS diploma/GED or up to 2 years of relevant work experience</li><li>
Ability to meet established sales, retention, and customer experience targets</li><li>
Strong interpersonal and communication skills to effectively sell products using a consultative, solutions-based approach and influence customer decisions</li><li>
Ability to build relationships and adapt to a diverse customer base</li><li>
Ability to multi-task and prioritize in a service-oriented, fast-paced team environment</li><li>
Ability to be mobile within the store for long periods of time to greet customers and demonstrate products and services</li><li>
Computer literacy with an aptitude for learning communication products, services, and accessories</li><li>
Willingness to work a flexible schedule which includes weekends, evenings, and holidays</li><li>
Ability to lift 25-50 pounds to help manage stock room inventory</li></ul> 

Preferred: 
<ul><li>
Some college experience with a focus in sales, business and/or management</li><li>
One year of experience in related field (i.e. Sales, Retail Sales, Service Industry, etc.)</li><li>
Experience selling Wireless/Mobile products</li><li>
Fluency in Spanish, both written and spoken</li></ul> 

Come join the Cox family of businesses and make your mark today! 
 
USD 14.90 - 22.31 per hour 
 
Compensation: 
 
Hourly pay rate is $14.90 - $22.31/hour. The hourly rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the hourly range identified herein, this role is also eligible for an annual incentive/commission target of $15,348.00. 
 
Benefits: 
 
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. 
 
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.</div>

Ever stepped into a retail store and had a phenomenal customer service experience? Felt great, didn't it? How would you like to be responsible for creating those experiences with the potential of earning $49,668 per year? Well, we can help make that happen.

Cox Communications is looking for a Retail Sales Associate who creates those experiences; someone who connects easily with others and can drive sales while making customers feel special. So, if you love to learn, then take your newfound knowledge and create mind-blowing customer satisfaction; you're right where you need to be. Keep reading to learn more about this opportunity to connect customers with Cox's game-changing technology, products,

and services.

This job requires you to follow the retail routine of working some evenings, weekends, and holidays. You'll also need to be comfy with reporting to your Store Manager, as well as taking guidance from the Assistant Store Manager and other team Specialists.

What You'll Do

Explain and demonstrate product capabilities as well as offer suggestions based on customer's wants and needs
Meet or exceed targets regarding customer experience, sales, and retention.
Assist with the opening/closing of one of our store retail environments.
Properly handle cash
Engage in workshops, special events, and product demos
Support your fellow sales agents when needed
Continuously expands knowledge of current Cox products as well as competitor product offerings by participating in regular training classes
May be required to work in other locations in the same geographical area.

What's In It For You?

Excellent question, and we have some good answers that we hope you like.

As part of a customer loyalty-driven team, there is a variable targeted total compensation of $49,668 ($23.88/hr.), while high earners (the top 10%) reach an average annual compensation of just over $63,655 ($30.60/hr.). Targeted total compensation may vary based on factors including, but not limited to: location, candidate experience level, and successful completion of minimum sales targets. Compensation includes a full-time hourly base rate of $16.50/hr. plus monthly targeted commissions of $1,279. Employees also receive a ramp period of up to 2 months to adjust to commission earnings.
We want you to feel cared for and respected (like you do with our customers), and that starts with Cox's highly competitive pay plus uncapped commission plan and other compensation perks (401k + company matching, comprehensive medical benefits, etc.). We also offer free Internet and other Cox discounted services, tuition reimbursement for academic pursuits, adoption assistance, paid time off to volunteer, childcare and eldercare resources, pet insurance and much more.
Good work should be rewarded, and not just with a healthy paycheck. The Cox culture is one that values people more than technology, so it's our goal to make sure you feel recognized for your contributions. It's also important to work alongside colleagues who "get you." At Cox, you'll find a workplace where relationships are crafted with care and successes are celebrated with high fives. We strive to create an environment where you can do you, and everyone from leadership to new hires can support and feel supported.
Growth is a good thing, and you'll have opportunities to learn and train so you can sharpen your skills and explore opportunities across the Cox family of businesses that will continue to challenge and empower you. In the future, you may have the opportunity to cultivate customer relationships in other sectors where we operate like cleantech, health care and new forms of transportation mobility.

Who You Are

Qualifications:

Minimum:

HS diploma/GED or up to 2 years of relevant work experience
Ability to meet established sales, retention, and customer experience targets
Strong interpersonal and communication skills to effectively sell products using a consultative, solutions-based approach and influence customer decisions
Ability to build relationships and adapt to a diverse customer base
Ability to multi-task and prioritize in a service-oriented, fast-paced team environment
Ability to be mobile within the store for long periods of time to greet customers and demonstrate products and services
Computer literacy with an aptitude for learning communication products, services, and accessories
Willingness to work a flexible schedule which includes weekends, evenings, and holidays
Ability to lift 25-50 pounds to help manage stock room inventory

Preferred:

Some college experience with a focus in sales, business and/or management
One year of experience in related field (i.e. Sales, Retail Sales, Service Industry, etc.)
Experience selling Wireless/Mobile products
Fluency in Spanish, both written and spoken

Come join the Cox family of businesses and make your mark today!

USD 14.90 - 22.31 per hour

Compensation:

Hourly pay rate is $14.90 - $22.31/hour. The hourly rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the hourly range identified herein, this role is also eligible for an annual incentive/commission target of $15,348.00.

Benefits:

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

You need a HS diploma or 2 years’ experience, strong communication skills, ability to meet sales targets, and be mobile. Flexibility for hours and ability to lift 25-50 lbs is essential.

You will engage customers, demonstrate products, meet sales targets, handle cash, assist with store operations, support coworkers, and continuously learn about products through training.

Laguna Niguel

<div>Job Description 
 
Ever stepped into a retail store and had a phenomenal customer service experience? Felt great, didn't it? How would you like to be responsible for creating those experiences with the potential of earning $57,172 per year (27.49/hr.)? Well, we can help make that happen. 
 
Cox Communications is looking for a Retail Sales Associate who creates those experiences; someone who connects easily with others and can drive sales while making customers feel special. So, if you love to learn, then take your newfound knowledge and create mind-blowing customer satisfaction; you're right where you need to be. Keep reading to learn more about this opportunity to connect customers with Cox's game-changing technology, products, 
 
and services. 
 
This job requires you to follow the retail routine of working some evenings, weekends, and holidays. You'll also need to be comfy with reporting to your Store Manager, as well as taking guidance from the Assistant Store Manager and other team Specialists. 
 
What You'll Do 
<ul><li>
Explain and demonstrate product capabilities as well as offer suggestions based on customer's wants and needs</li><li>
Meet or exceed targets regarding customer experience, sales, and retention.</li><li>
Assist with the opening/closing of one of our store retail environments.</li><li>
Properly handle cash</li><li>
Engage in workshops, special events, and product demos</li><li>
Support your fellow sales agents when needed</li><li>
Continuously expands knowledge of current Cox products as well as competitor product offerings by participating in regular training classes</li><li>
May be required to work in other locations in the same geographical area.</li></ul> 

What's In It For You? 
 
Excellent question, and we have some good answers that we hope you like. 
 
<ul><li>As part of a customer loyalty-driven team, there is a variable targeted total compensation of $57,172 ($27.49/hr.) while high earners (the top 10%) reach an average annual compensation of just over $74,4559 ($35.80/hr.) Targeted total compensation may vary based on factors including, but not limited to: location, candidate experience level, and successful completion of minimum sales targets. Compensation includes a full-time hourly base rate of $19.00/hr plus monthly targeted commissions of $1,471. Employees also receive a ramp period of up to 2 months to adjust to commission earnings.</li></ul> 
<ul><li>We want you to feel cared for and respected (like you do with our customers), and that starts with Cox's highly competitive pay plus uncapped commission plan and other compensation perks (401k + company matching, comprehensive medical benefits, etc.). We also offer free Internet and other Cox discounted services, tuition reimbursement for academic pursuits, adoption assistance, paid time off to volunteer, childcare and eldercare resources, pet insurance and much more.</li></ul> 
<ul><li>Good work should be rewarded, and not just with a healthy paycheck. The Cox culture is one that values people more than technology, so it's our goal to make sure you feel recognized for your contributions. It's also important to work alongside colleagues who &quot;get you.&quot; At Cox, you'll find a workplace where relationships are crafted with care and successes are celebrated with high fives. We strive to create an environment where you can do you, and everyone from leadership to new hires can support and feel supported.</li></ul> 
<ul><li>Growth is a good thing, and you'll have opportunities to learn and train so you can sharpen your skills and explore opportunities across the Cox family of businesses that will continue to challenge and empower you. In the future, you may have the opportunity to cultivate customer relationships in other sectors where we operate like cleantech, health care and new forms of transportation mobility.</li></ul> 

Who You Are 
 
Qualifications: 
 
Minimum: 
<ul><li>
HS diploma/GED or up to 2 years of relevant work experience</li><li>
Ability to meet established sales, retention, and customer experience targets</li><li>
Strong interpersonal and communication skills to effectively sell products using a consultative, solutions-based approach and influence customer decisions</li><li>
Ability to build relationships and adapt to a diverse customer base</li><li>
Ability to multi-task and prioritize in a service-oriented, fast-paced team environment</li><li>
Ability to be mobile within the store for long periods of time to greet customers and demonstrate products and services</li><li>
Computer literacy with an aptitude for learning communication products, services, and accessories</li><li>
Willingness to work a flexible schedule which includes weekends, evenings, and holidays</li><li>
Ability to lift 25-50 pounds to help manage stock room inventory</li></ul> 

Preferred: 
<ul><li>
Some college experience with a focus in sales, business and/or management</li><li>
One year of experience in related field (i.e. Sales, Retail Sales, Service Industry, etc.)</li></ul><ul><li>
Experience selling Wireless/Mobile products</li><li>
Fluency in Spanish, both written and spoken</li></ul> 

Come join the Cox family of businesses and make your mark today! 
 
USD 17.88 - 26.83 per hour 
 
Compensation: 
 
Hourly pay rate is $17.88 - $26.83/hour. The hourly rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the hourly range identified herein, this role is also eligible for an annual incentive/commission target of $17,652.00. 
 
Benefits: 
 
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. 
 
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.</div>

Job Description

Ever stepped into a retail store and had a phenomenal customer service experience? Felt great, didn't it? How would you like to be responsible for creating those experiences with the potential of earning $57,172 per year (27.49/hr.)? Well, we can help make that happen.

Cox Communications is looking for a Retail Sales Associate who creates those experiences; someone who connects easily with others and can drive sales while making customers feel special. So, if you love to learn, then take your newfound knowledge and create mind-blowing customer satisfaction; you're right where you need to be. Keep reading to learn more about this opportunity to connect customers with Cox's game-changing technology, products,

and services.

This job requires you to follow the retail routine of working some evenings, weekends, and holidays. You'll also need to be comfy with reporting to your Store Manager, as well as taking guidance from the Assistant Store Manager and other team Specialists.

What You'll Do

Explain and demonstrate product capabilities as well as offer suggestions based on customer's wants and needs
Meet or exceed targets regarding customer experience, sales, and retention.
Assist with the opening/closing of one of our store retail environments.
Properly handle cash
Engage in workshops, special events, and product demos
Support your fellow sales agents when needed
Continuously expands knowledge of current Cox products as well as competitor product offerings by participating in regular training classes
May be required to work in other locations in the same geographical area.

What's In It For You?

Excellent question, and we have some good answers that we hope you like.

As part of a customer loyalty-driven team, there is a variable targeted total compensation of $57,172 ($27.49/hr.) while high earners (the top 10%) reach an average annual compensation of just over $74,4559 ($35.80/hr.) Targeted total compensation may vary based on factors including, but not limited to: location, candidate experience level, and successful completion of minimum sales targets. Compensation includes a full-time hourly base rate of $19.00/hr plus monthly targeted commissions of $1,471. Employees also receive a ramp period of up to 2 months to adjust to commission earnings.
We want you to feel cared for and respected (like you do with our customers), and that starts with Cox's highly competitive pay plus uncapped commission plan and other compensation perks (401k + company matching, comprehensive medical benefits, etc.). We also offer free Internet and other Cox discounted services, tuition reimbursement for academic pursuits, adoption assistance, paid time off to volunteer, childcare and eldercare resources, pet insurance and much more.
Good work should be rewarded, and not just with a healthy paycheck. The Cox culture is one that values people more than technology, so it's our goal to make sure you feel recognized for your contributions. It's also important to work alongside colleagues who "get you." At Cox, you'll find a workplace where relationships are crafted with care and successes are celebrated with high fives. We strive to create an environment where you can do you, and everyone from leadership to new hires can support and feel supported.
Growth is a good thing, and you'll have opportunities to learn and train so you can sharpen your skills and explore opportunities across the Cox family of businesses that will continue to challenge and empower you. In the future, you may have the opportunity to cultivate customer relationships in other sectors where we operate like cleantech, health care and new forms of transportation mobility.

Who You Are

Qualifications:

Minimum:

HS diploma/GED or up to 2 years of relevant work experience
Ability to meet established sales, retention, and customer experience targets
Strong interpersonal and communication skills to effectively sell products using a consultative, solutions-based approach and influence customer decisions
Ability to build relationships and adapt to a diverse customer base
Ability to multi-task and prioritize in a service-oriented, fast-paced team environment
Ability to be mobile within the store for long periods of time to greet customers and demonstrate products and services
Computer literacy with an aptitude for learning communication products, services, and accessories
Willingness to work a flexible schedule which includes weekends, evenings, and holidays
Ability to lift 25-50 pounds to help manage stock room inventory

Preferred:

Some college experience with a focus in sales, business and/or management
One year of experience in related field (i.e. Sales, Retail Sales, Service Industry, etc.)
Experience selling Wireless/Mobile products
Fluency in Spanish, both written and spoken

Come join the Cox family of businesses and make your mark today!

USD 17.88 - 26.83 per hour

Compensation:

Hourly pay rate is $17.88 - $26.83/hour. The hourly rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the hourly range identified herein, this role is also eligible for an annual incentive/commission target of $17,652.00.

Benefits:

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

You need a HS diploma or up to 2 years’ experience, strong communication skills, ability to multitask, lift 25-50 lbs, and a flexible schedule. Spanish fluency is a plus.

You will engage customers, explain products, meet sales targets, handle cash, assist with store operations, participate in events, support teammates, and continuously learn about products and competitors.

Escondido

<div>Job Description 
 
Job Description 
 
Ever stepped into a retail store and had a phenomenal customer service experience? Felt great, didn't it? How would you like to be responsible for creating those experiences with the potential of earning $57,172 per year (27.49/hr.)? Well, we can help make that happen. 
 
Cox Communications is looking for a Retail Sales Associate who creates those experiences; someone who connects easily with others and can drive sales while making customers feel special. So, if you love to learn, then take your newfound knowledge and create mind-blowing customer satisfaction; you're right where you need to be. Keep reading to learn more about this opportunity to connect customers with Cox's game-changing technology, products, 
 
and services. 
 
This job requires you to follow the retail routine of working some evenings, weekends, and holidays. You'll also need to be comfy with reporting to your Store Manager, as well as taking guidance from the Assistant Store Manager and other team Specialists. 
 
What You'll Do 
<ul><li>
Explain and demonstrate product capabilities as well as offer suggestions based on customer's wants and needs</li><li>
Meet or exceed targets regarding customer experience, sales, and retention.</li><li>
Assist with the opening/closing of one of our store retail environments.</li><li>
Properly handle cash</li><li>
Engage in workshops, special events, and product demos</li><li>
Support your fellow sales agents when needed</li><li>
Continuously expands knowledge of current Cox products as well as competitor product offerings by participating in regular training classes</li><li>
May be required to work in other locations in the same geographical area.</li></ul> 

What's In It For You? 
 
Excellent question, and we have some good answers that we hope you like. 
 
<ul><li>As part of a customer loyalty-driven team, there is a variable targeted total compensation of $57,172 ($27.49/hr.) while high earners (the top 10%) reach an average annual compensation of just over $74,4559 ($35.80/hr.) Targeted total compensation may vary based on factors including, but not limited to: location, candidate experience level, and successful completion of minimum sales targets. Compensation includes a full-time hourly base rate of $19.00/hr plus monthly targeted commissions of $1,471. Employees also receive a ramp period of up to 2 months to adjust to commission earnings.</li></ul> 
<ul><li>We want you to feel cared for and respected (like you do with our customers), and that starts with Cox's highly competitive pay plus uncapped commission plan and other compensation perks (401k + company matching, comprehensive medical benefits, etc.). We also offer free Internet and other Cox discounted services, tuition reimbursement for academic pursuits, adoption assistance, paid time off to volunteer, childcare and eldercare resources, pet insurance and much more.</li></ul> 
<ul><li>Good work should be rewarded, and not just with a healthy paycheck. The Cox culture is one that values people more than technology, so it's our goal to make sure you feel recognized for your contributions. It's also important to work alongside colleagues who &quot;get you.&quot; At Cox, you'll find a workplace where relationships are crafted with care and successes are celebrated with high fives. We strive to create an environment where you can do you, and everyone from leadership to new hires can support and feel supported.</li></ul> 
<ul><li>Growth is a good thing, and you'll have opportunities to learn and train so you can sharpen your skills and explore opportunities across the Cox family of businesses that will continue to challenge and empower you. In the future, you may have the opportunity to cultivate customer relationships in other sectors where we operate like cleantech, health care and new forms of transportation mobility.</li></ul> 

Who You Are 
 
Qualifications: 
 
Minimum: 
<ul><li>
HS diploma/GED or up to 2 years of relevant work experience</li><li>
Ability to meet established sales, retention, and customer experience targets</li><li>
Strong interpersonal and communication skills to effectively sell products using a consultative, solutions-based approach and influence customer decisions</li><li>
Ability to build relationships and adapt to a diverse customer base</li><li>
Ability to multi-task and prioritize in a service-oriented, fast-paced team environment</li><li>
Ability to be mobile within the store for long periods of time to greet customers and demonstrate products and services</li><li>
Computer literacy with an aptitude for learning communication products, services, and accessories</li><li>
Willingness to work a flexible schedule which includes weekends, evenings, and holidays</li><li>
Ability to lift 25-50 pounds to help manage stock room inventory</li></ul> 

Preferred: 
<ul><li>
Some college experience with a focus in sales, business and/or management</li><li>
One year of experience in related field (i.e. Sales, Retail Sales, Service Industry, etc.)</li></ul><ul><li>
Experience selling Wireless/Mobile products</li><li>
Fluency in Spanish, both written and spoken</li></ul> 

Come join the Cox family of businesses and make your mark today! 
 
USD 17.88 - 26.83 per hour 
 
Compensation: 
 
Hourly pay rate is $17.88 - $26.83/hour. The hourly rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the hourly range identified herein, this role is also eligible for an annual incentive/commission target of $17,652.00. 
 
Benefits: 
 
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. 
 
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.</div>

Job Description

Job Description

Ever stepped into a retail store and had a phenomenal customer service experience? Felt great, didn't it? How would you like to be responsible for creating those experiences with the potential of earning $57,172 per year (27.49/hr.)? Well, we can help make that happen.

Cox Communications is looking for a Retail Sales Associate who creates those experiences; someone who connects easily with others and can drive sales while making customers feel special. So, if you love to learn, then take your newfound knowledge and create mind-blowing customer satisfaction; you're right where you need to be. Keep reading to learn more about this opportunity to connect customers with Cox's game-changing technology, products,

and services.

This job requires you to follow the retail routine of working some evenings, weekends, and holidays. You'll also need to be comfy with reporting to your Store Manager, as well as taking guidance from the Assistant Store Manager and other team Specialists.

What You'll Do

Explain and demonstrate product capabilities as well as offer suggestions based on customer's wants and needs
Meet or exceed targets regarding customer experience, sales, and retention.
Assist with the opening/closing of one of our store retail environments.
Properly handle cash
Engage in workshops, special events, and product demos
Support your fellow sales agents when needed
Continuously expands knowledge of current Cox products as well as competitor product offerings by participating in regular training classes
May be required to work in other locations in the same geographical area.

What's In It For You?

Excellent question, and we have some good answers that we hope you like.

As part of a customer loyalty-driven team, there is a variable targeted total compensation of $57,172 ($27.49/hr.) while high earners (the top 10%) reach an average annual compensation of just over $74,4559 ($35.80/hr.) Targeted total compensation may vary based on factors including, but not limited to: location, candidate experience level, and successful completion of minimum sales targets. Compensation includes a full-time hourly base rate of $19.00/hr plus monthly targeted commissions of $1,471. Employees also receive a ramp period of up to 2 months to adjust to commission earnings.
We want you to feel cared for and respected (like you do with our customers), and that starts with Cox's highly competitive pay plus uncapped commission plan and other compensation perks (401k + company matching, comprehensive medical benefits, etc.). We also offer free Internet and other Cox discounted services, tuition reimbursement for academic pursuits, adoption assistance, paid time off to volunteer, childcare and eldercare resources, pet insurance and much more.
Good work should be rewarded, and not just with a healthy paycheck. The Cox culture is one that values people more than technology, so it's our goal to make sure you feel recognized for your contributions. It's also important to work alongside colleagues who "get you." At Cox, you'll find a workplace where relationships are crafted with care and successes are celebrated with high fives. We strive to create an environment where you can do you, and everyone from leadership to new hires can support and feel supported.
Growth is a good thing, and you'll have opportunities to learn and train so you can sharpen your skills and explore opportunities across the Cox family of businesses that will continue to challenge and empower you. In the future, you may have the opportunity to cultivate customer relationships in other sectors where we operate like cleantech, health care and new forms of transportation mobility.

Who You Are

Qualifications:

Minimum:

HS diploma/GED or up to 2 years of relevant work experience
Ability to meet established sales, retention, and customer experience targets
Strong interpersonal and communication skills to effectively sell products using a consultative, solutions-based approach and influence customer decisions
Ability to build relationships and adapt to a diverse customer base
Ability to multi-task and prioritize in a service-oriented, fast-paced team environment
Ability to be mobile within the store for long periods of time to greet customers and demonstrate products and services
Computer literacy with an aptitude for learning communication products, services, and accessories
Willingness to work a flexible schedule which includes weekends, evenings, and holidays
Ability to lift 25-50 pounds to help manage stock room inventory

Preferred:

Some college experience with a focus in sales, business and/or management
One year of experience in related field (i.e. Sales, Retail Sales, Service Industry, etc.)
Experience selling Wireless/Mobile products
Fluency in Spanish, both written and spoken

Come join the Cox family of businesses and make your mark today!

USD 17.88 - 26.83 per hour

Compensation:

Hourly pay rate is $17.88 - $26.83/hour. The hourly rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the hourly range identified herein, this role is also eligible for an annual incentive/commission target of $17,652.00.

Benefits:

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

You need a BA/BS, 6 years in related fields, project management skills, data interpretation expertise, process mapping fluency, and certifications in BPM and HR analytics. Six Sigma also required.

You will optimize workforce performance, analyze data for HR strategies, facilitate process improvements, and drive employee engagement initiatives while collaborating cross-functionally.

Consulting

People, HR & Administration

Atlanta

<div>The Organizational Development and Effectiveness Manager - Process and Measurement will play a strategic role in enhancing organizational performance, employee engagement, and culture. This role requires expertise in HR, industrial-organizational psychology, predictive analytics, and process improvement, with a focus on measuring and maximizing return on investment (ROI) for organizational initiatives. The manager will facilitate process mapping and design sessions (both current state and future state), utilizing tools such as Visio, Lucid, or similar software to create detailed process maps. Leveraging methodologies such as Six Sigma or Agile, the manager will identify opportunities for improvement, design surveys, lead research on organizational behavior, and drive culture change efforts across the organization. 
 
PRIMARY RESPONSIBILITIES AND ESSENTIAL FUNCTIONS : 
 
Organizational Effectiveness and Strategic Insights 
 
 
<ul><li>Collaborates with the OE team to develop and implement strategies to optimize workforce performance, organizational culture, and employee engagement.</li>
<li>Works with OE Director to align organizational development initiatives with company-wide strategic goals and growth objectives.</li>
<li>Provides thought leadership on organizational effectiveness practices, offering insights based on predictive analytics, HR trends, and data-driven recommendations.</li> 
</ul> 
 
Predictive Analytics &amp; Statistical Modeling 
 
 
<ul><li>Oversees the creation of predictive models to forecast key performance indicators related to workforce planning, engagement, and retention.</li>
<li>Applies advanced statistical methods to analyze workforce data, generating actionable insights to inform HR and organizational strategies.</li>
<li>Guides the team in efforts to measure the ROI of organizational development initiatives, reporting on metrics to support data-driven decision-making.</li> 
</ul> 
 
Process Mapping &amp; Design 
 
 
<ul><li>Facilitates process mapping and design sessions to create Current State and Future State process maps that align with customer needs and organizational goals.</li>
<li>Identifies inefficiencies, bottlenecks, and opportunities for improvement during process mapping sessions.</li>
<li>Creates detailed and visually effective process maps using software such as Visio, Lucid, or similar tools to support business improvement initiatives.</li> 
</ul> 
 
Process Improvement &amp; Methodology (Six Sigma or Agile Process Improvement) 
 
 
<ul><li>Champions process improvement projects across departments, utilizing Six Sigma or Agile process improvement methodologies to drive operational efficiency.</li>
<li>Conducts root cause analysis to identify and eliminate bottlenecks, reducing waste and improving quality in key business processes.</li>
<li>Establishes a performance measurement framework for continuous improvement, including key performance indicators (KPIs) to ensure sustainable impact.</li>
<li>Partners cross divisionally to influence and drive process improvements where appropriate on processes that are governed at the Enterprise level.</li> 
</ul> 
 
Research &amp; Survey Design 
 
 
<ul><li>Works with OE team on the design, administration, and analysis of employee engagement, culture, and satisfaction surveys, translating findings into strategic recommendations.</li>
<li>Uses research methods (e.g., surveys, focus groups, experimental designs) to assess organizational behavior and monitor employee engagement trends.</li>
<li>Develops and executes initiatives based on research findings to enhance workplace culture, employee well-being, and overall organizational performance.</li> 
</ul> 
 
Organizational Behavior &amp; Culture Change 
 
 
<ul><li>Supports culture change initiatives to guide diversity, inclusivity, and alignment with organizational values and goals.</li>
<li>Provides expertise on organizational behavior, employee motivation, and engagement, identifying and addressing gaps to improve overall workforce morale.</li>
<li>Partners with HR to develop strategies that foster a positive, supportive, and high-performing organizational culture.</li> 
</ul> 
 
Research &amp; Collaboration 
 
 
<ul><li>Stays current on latest industry research and communicates findings to team and leadership via, presentations, executive summaries, white papers, etc.</li>
<li>Partners closely with HR, Learning &amp; Development, and other stakeholders to drive initiatives that support strategic talent and organizational objectives.</li>
<li>Communicates findings, insights, and recommendations to senior leaders, providing a clear data-driven rationale for organizational changes.</li> 
</ul> 
 
QUALIFICATIONS AND EXPERIENCE:
 
 
Minimum 
 
 
<ul><li>BA/BS degree in related discipline (Industrial-Organizational Psychology, Organization Effectiveness, Organizational Development, Talent Management, Human Resources, Business, Statistics, Data Science) with 6 years of experience in a related field (Organizational Effectiveness, Organizational Development, Human Resources, Process Improvement, or Data Science for HR); The right candidate could also have a different combination, such as a master's degree and 4 years' experience; a Ph.D. and 1 year of experience; or 10 years of equivalent experience in lieu of a degree.</li>
<li>Strong experience facilitating process mapping and design sessions (Current State and Future State) and implementing improvements based on findings.</li>
<li>Strong project management skills with the ability to lead and manage multiple projects simultaneously.</li>
<li>Excellent problem-solving skills with the ability to interpret data to drive decision-making.</li>
<li>Excellent written and verbal communication skills and demonstrated ability to tell a story using data to gain buy in from the executive level and support from all levels.</li>
<li>Excellent research skills with the ability to gather and collect relevant data using trusted research methods and techniques.</li>
<li>Fluency in process mapping tools such as Visio, Lucid, or similar software.</li>
<li>Experience in analyzing and interpreting Qualitative and Quantitative data using statistical software (e.g., IBM SPSS, SAS, R, Python, Excel, Tableau, and/or Power bi, etc.)</li>
<li>Certification in BPM</li>
<li>Certification in HR/People Analytics and/or ROI</li> 
</ul> 
 
Preferred 
 
 
<ul><li>Strong understanding of organizational culture dynamics and their impact on performance and effectiveness.</li>
<li>Deep knowledge in the measurement, interpretation and consultation of employee engagement and organizational behavior.</li>
<li>Proven record of strong collaboration with several stakeholders, ability to work in a matrix environment, partner, and influence others at all levels of the organization to ensure mutual goals are achieved.</li>
<li>Six Sigma certification</li> 
</ul> 
 
PHYSICAL REQUIREMENTS:
 
 
1. Primarily close vision for focused computer work, with the ability to read documents. Sitting for long durations with the ability to stand up and move around periodically. Fine motor skills for using a keyboard and mouse efficiently. Ability to lift and carry light objects occasionally, like files or supplies. Adequate hearing to participate in conversations and phone calls. 
 
The statements in this job description are intended to represent the key duties, essential nature and level of work being performed. They are not intended to be all responsibilities or qualifications of the job.
 
 
USD 90,100.00 - 150,100.00 per year 
 
Compensation: 
 
Compensation includes a base salary of $90,100.00 - $150,100.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. 
 
Benefits: 
 
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. 
 
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. 
 
About Cox Communications 
 
Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today! 
 
About Cox 
 
Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today! 
 
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page . 
 
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. 
 
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.</div>

The Organizational Development and Effectiveness Manager - Process and Measurement will play a strategic role in enhancing organizational performance, employee engagement, and culture. This role requires expertise in HR, industrial-organizational psychology, predictive analytics, and process improvement, with a focus on measuring and maximizing return on investment (ROI) for organizational initiatives. The manager will facilitate process mapping and design sessions (both current state and future state), utilizing tools such as Visio, Lucid, or similar software to create detailed process maps. Leveraging methodologies such as Six Sigma or Agile, the manager will identify opportunities for improvement, design surveys, lead research on organizational behavior, and drive culture change efforts across the organization.

PRIMARY RESPONSIBILITIES AND ESSENTIAL FUNCTIONS :

Organizational Effectiveness and Strategic Insights


Collaborates with the OE team to develop and implement strategies to optimize workforce performance, organizational culture, and employee engagement.
Works with OE Director to align organizational development initiatives with company-wide strategic goals and growth objectives.
Provides thought leadership on organizational effectiveness practices, offering insights based on predictive analytics, HR trends, and data-driven recommendations.


Predictive Analytics & Statistical Modeling


Oversees the creation of predictive models to forecast key performance indicators related to workforce planning, engagement, and retention.
Applies advanced statistical methods to analyze workforce data, generating actionable insights to inform HR and organizational strategies.
Guides the team in efforts to measure the ROI of organizational development initiatives, reporting on metrics to support data-driven decision-making.


Process Mapping & Design


Facilitates process mapping and design sessions to create Current State and Future State process maps that align with customer needs and organizational goals.
Identifies inefficiencies, bottlenecks, and opportunities for improvement during process mapping sessions.
Creates detailed and visually effective process maps using software such as Visio, Lucid, or similar tools to support business improvement initiatives.


Process Improvement & Methodology (Six Sigma or Agile Process Improvement)


Champions process improvement projects across departments, utilizing Six Sigma or Agile process improvement methodologies to drive operational efficiency.
Conducts root cause analysis to identify and eliminate bottlenecks, reducing waste and improving quality in key business processes.
Establishes a performance measurement framework for continuous improvement, including key performance indicators (KPIs) to ensure sustainable impact.
Partners cross divisionally to influence and drive process improvements where appropriate on processes that are governed at the Enterprise level.


Research & Survey Design


Works with OE team on the design, administration, and analysis of employee engagement, culture, and satisfaction surveys, translating findings into strategic recommendations.
Uses research methods (e.g., surveys, focus groups, experimental designs) to assess organizational behavior and monitor employee engagement trends.
Develops and executes initiatives based on research findings to enhance workplace culture, employee well-being, and overall organizational performance.


Organizational Behavior & Culture Change


Supports culture change initiatives to guide diversity, inclusivity, and alignment with organizational values and goals.
Provides expertise on organizational behavior, employee motivation, and engagement, identifying and addressing gaps to improve overall workforce morale.
Partners with HR to develop strategies that foster a positive, supportive, and high-performing organizational culture.


Research & Collaboration


Stays current on latest industry research and communicates findings to team and leadership via, presentations, executive summaries, white papers, etc.
Partners closely with HR, Learning & Development, and other stakeholders to drive initiatives that support strategic talent and organizational objectives.
Communicates findings, insights, and recommendations to senior leaders, providing a clear data-driven rationale for organizational changes.


QUALIFICATIONS AND EXPERIENCE:


Minimum


BA/BS degree in related discipline (Industrial-Organizational Psychology, Organization Effectiveness, Organizational Development, Talent Management, Human Resources, Business, Statistics, Data Science) with 6 years of experience in a related field (Organizational Effectiveness, Organizational Development, Human Resources, Process Improvement, or Data Science for HR); The right candidate could also have a different combination, such as a master's degree and 4 years' experience; a Ph.D. and 1 year of experience; or 10 years of equivalent experience in lieu of a degree.
Strong experience facilitating process mapping and design sessions (Current State and Future State) and implementing improvements based on findings.
Strong project management skills with the ability to lead and manage multiple projects simultaneously.
Excellent problem-solving skills with the ability to interpret data to drive decision-making.
Excellent written and verbal communication skills and demonstrated ability to tell a story using data to gain buy in from the executive level and support from all levels.
Excellent research skills with the ability to gather and collect relevant data using trusted research methods and techniques.
Fluency in process mapping tools such as Visio, Lucid, or similar software.
Experience in analyzing and interpreting Qualitative and Quantitative data using statistical software (e.g., IBM SPSS, SAS, R, Python, Excel, Tableau, and/or Power bi, etc.)
Certification in BPM
Certification in HR/People Analytics and/or ROI


Preferred


Strong understanding of organizational culture dynamics and their impact on performance and effectiveness.
Deep knowledge in the measurement, interpretation and consultation of employee engagement and organizational behavior.
Proven record of strong collaboration with several stakeholders, ability to work in a matrix environment, partner, and influence others at all levels of the organization to ensure mutual goals are achieved.
Six Sigma certification


PHYSICAL REQUIREMENTS:


1. Primarily close vision for focused computer work, with the ability to read documents. Sitting for long durations with the ability to stand up and move around periodically. Fine motor skills for using a keyboard and mouse efficiently. Ability to lift and carry light objects occasionally, like files or supplies. Adequate hearing to participate in conversations and phone calls.

The statements in this job description are intended to represent the key duties, essential nature and level of work being performed. They are not intended to be all responsibilities or qualifications of the job.


USD 90,100.00 - 150,100.00 per year

Compensation:

Compensation includes a base salary of $90,100.00 - $150,100.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Benefits:

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

About Cox Communications

Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today!

About Cox

Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

Cox Communications

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