Flexibility on working hours

Extra holidays: up to eight extra days

Worldwide working opportunities

Mobile phone allowance

Retailer discounts

Large

At Critical Software, we believe that technology is nothing without a passion to use it for good. That’s why we engineer change, helping to build a better and safer world through trusted and transformative technologies. Since 1998, we’ve helped companies in global industries like aerospace, transport, energy, healthcare and finance. Across the world, people and organisations depend on what we do. And we like that. Because it means that technology isn’t just our business. It’s our chance to help change the world. More than a company, we are a community. Our togetherness, culture and values are the foundations of who we are and what we do. We are proud to have achieved Investors in People Gold and B Corp certification, reflecting our constant commitment to sustainability, transparency and business for good. We’re also one of only a few tech companies in the world to have both our waterfall and agile software development processes rated at CMMI® Level 5. Just as important as our technical expertise is our strong company culture, which guides us in everything we do. We’re recruiting for all of our locations right now and, if you’d like to find out more, please take a look at the careers section of our website.

Technology

Critical Software

Changing the way the 🌎 uses technology for over 20 years. Investors in People Gold and Certified B Corporation company

You need a Master's/Ph.D. in a relevant field, 3+ years as a Product Manager, 5+ years in software development, strong communication, critical thinking, autonomy, and curiosity in AI techniques.

You will lead GenAI initiatives, define the AI Ops roadmap, develop solutions, manage risks, and collaborate with stakeholders to enhance productivity and address needs.

IT & Cybersecurity

Product

<div>
 Working at Critical is more than just a career choice, is more than a business: we're a community with a strong sense of purpose, values, and togetherness. Our engineering excellence ensures that we are a trusted partner to some of the world's leading companies in markets such as Finance, Aerospace, Railway, Medical Systems, Energy, Manufacturing, and many more.
 We are always on the lookout for bright and ambitious individuals to join us.
 We are currently seeking a dynamic AI Operations Manager.
 The ideal candidate will lead the transformation of our internal processes through Generative AI, enhancing operational efficiency across various departments. You will guide the development and implementation of AI-powered solutions tailored to optimize internal functions. Your role will involve strategic leadership, hands-on technical contribution, and proactive problem-solving to ensure success and drive the company forward.
 In this role, you will be supported by a dedicated team based in Germany and Portugal, equipped to aid your success and bolster our rapid growth. At Critical, we deliver software solutions and consulting in complex, business-critical environments aimed at assisting our clients in achieving their business objectives through cutting-edge software solutions.
 Are you the dynamic AI Operations Manager we are searching for? What do we expect from you?
 <ul>
 <li>Strategic Leadership: Lead Critical's internal GenAI transition, identifying productivity enhancement opportunities and overseeing the development and implementation of AI solutions.</li>
 <li> Roadmap Definition: Define the Internal AI Ops roadmap, setting strategic goals and priorities.</li>
 <li> Technical Contribution: Act as a hands-on contributor, developing AI solutions and leveraging existing tools.</li>
 <li> Risk Management: Preemptively identify and address risks, ambiguities, and future needs; find balanced solutions to unexpected blockers.</li>
 <li> Stakeholder Collaboration: Work closely with key stakeholders across various departments to understand their processes and needs.</li>
 </ul>
 What makes you a good candidate for this role?
 <ul>
 <li>Education: Master's or Ph.D. in Computer Science, AI, Machine Learning, Business, Management or a related field.</li>
 <li> Experience: 3+ years as a Product Manager of technical products, with a strong interest in Generative AI.</li>
 <li> Software Development: 5+ years of experience in software development.</li>
 <li> Communication: Impeccable oral and written communication skills for alignment-seeking and problem distillation.</li>
 <li> Critical Thinking: Strong strategic thinking, capable of making tough decisions and advocating for necessary changes.</li>
 <li> Autonomy: Self-directed with the ability to prioritize effectively even when faced with ambiguity.</li>
 <li> Curiosity and Intuition: A natural curiosity for both old and new AI techniques and their application to business problems.</li>
 </ul>
 What can you expect from us?
 <ul>
 <li>A challenging environment where you can thrive, both personally and professionally</li>
 <li>A real possibility of impacting the lives of millions of people while working in the most critical industries</li>
 <li>The opportunity to make the difference while participating in social initiatives</li>
 <li>Work-life balance: flexible work policies designed to fit your life around your career at Critical</li>
 <li>Fringe Benefits and Wellbeing especially planned to support you and those who are important to you</li>
 <li>Modern and cozy offices that will make you feel just like home.</li>
 </ul>
 Critical Software is proud to be a Benefit Corporation. A Benefit Corporation differs from a standard corporation (C-Corporation): It is a for-profit business entity, legally defined in the US and other jurisdictions, whose legally defined goals include the positive impact on society, workers, the community and the environment, in addition to profit.
 We are an equal opportunity workplace and committed to allow candidates with disabilities or neurodevelopmental conditions to prove their competencies to their full potential. We are willing to move the barriers that may prevent you from demonstrating that you are the right candidate for this role, so please let us know if you need some adjustment in your recruitment process.
 
 By applying to a position at Critical Software, you are deemed to have accepted our Privacy Policy (https://www.criticalsoftware.com/en/legal).
</div>


 Working at Critical is more than just a career choice, is more than a business: we're a community with a strong sense of purpose, values, and togetherness. Our engineering excellence ensures that we are a trusted partner to some of the world's leading companies in markets such as Finance, Aerospace, Railway, Medical Systems, Energy, Manufacturing, and many more.
 We are always on the lookout for bright and ambitious individuals to join us.
 We are currently seeking a dynamic AI Operations Manager.
 The ideal candidate will lead the transformation of our internal processes through Generative AI, enhancing operational efficiency across various departments. You will guide the development and implementation of AI-powered solutions tailored to optimize internal functions. Your role will involve strategic leadership, hands-on technical contribution, and proactive problem-solving to ensure success and drive the company forward.
 In this role, you will be supported by a dedicated team based in Germany and Portugal, equipped to aid your success and bolster our rapid growth. At Critical, we deliver software solutions and consulting in complex, business-critical environments aimed at assisting our clients in achieving their business objectives through cutting-edge software solutions.
 Are you the dynamic AI Operations Manager we are searching for?  What do we expect from you?
 
  Strategic Leadership: Lead Critical's internal GenAI transition, identifying productivity enhancement opportunities and overseeing the development and implementation of AI solutions.
   Roadmap Definition: Define the Internal AI Ops roadmap, setting strategic goals and priorities.
   Technical Contribution: Act as a hands-on contributor, developing AI solutions and leveraging existing tools.
   Risk Management: Preemptively identify and address risks, ambiguities, and future needs; find balanced solutions to unexpected blockers.
   Stakeholder Collaboration: Work closely with key stakeholders across various departments to understand their processes and needs.
 
 What makes you a good candidate for this role?
 
  Education: Master's or Ph.D. in Computer Science, AI, Machine Learning, Business, Management or a related field.
   Experience: 3+ years as a Product Manager of technical products, with a strong interest in Generative AI.
   Software Development: 5+ years of experience in software development.
   Communication: Impeccable oral and written communication skills for alignment-seeking and problem distillation.
   Critical Thinking: Strong strategic thinking, capable of making tough decisions and advocating for necessary changes.
   Autonomy: Self-directed with the ability to prioritize effectively even when faced with ambiguity.
   Curiosity and Intuition: A natural curiosity for both old and new AI techniques and their application to business problems.
 
 What can you expect from us?
 
  A challenging environment where you can thrive, both personally and professionally
  A real possibility of impacting the lives of millions of people while working in the most critical industries
  The opportunity to make the difference while participating in social initiatives
  Work-life balance: flexible work policies designed to fit your life around your career at Critical
  Fringe Benefits and Wellbeing especially planned to support you and those who are important to you
  Modern and cozy offices that will make you feel just like home.
 
 Critical Software is proud to be a Benefit Corporation. A Benefit Corporation differs from a standard corporation (C-Corporation): It is a for-profit business entity, legally defined in the US and other jurisdictions, whose legally defined goals include the positive impact on society, workers, the community and the environment, in addition to profit.
 We are an equal opportunity workplace and committed to allow candidates with disabilities or neurodevelopmental conditions to prove their competencies to their full potential. We are willing to move the barriers that may prevent you from demonstrating that you are the right candidate for this role, so please let us know if you need some adjustment in your recruitment process.
 
 By applying to a position at Critical Software, you are deemed to have accepted our Privacy Policy (https://www.criticalsoftware.com/en/legal).



AI Operations Manager - Critical Software

AI Operations Manager

Germany

Portugal

You should have 5+ years in tech management, a degree in Computer Science/Engineering, strong leadership skills, innovation experience, and excellent communication in English and Portuguese.

You will drive innovation, manage R&D initiatives, foster collaboration with ecosystem partners, oversee AI transformations, handle budgets, and represent the company at industry events.

Consulting

Engineering

<div>
 Working at Critical is more than just a career choice, is more than a business: we're a community with a strong sense of purpose, values, and togetherness. Our engineering excellence ensures that we are a trusted partner to some of the world's leading companies in markets such as Finance, Aerospace, Railway, Medical Systems, Energy, Manufacturing, and many more.
 We are always on the lookout for bright and ambitious individuals to join us.
 We are currently seeking a disruptive Innovation Catalyst to help us with our mission of building a better and safer world by addressing the most challenging problems in mission and business critical industries, through trusted software technologies.
 The Innovation Catalyst will be first of all a beacon and evangelizer for the culture of innovation, creativity, collaboration, risk taking, and entrepreneurship which are strong foundations of Critical Software. We are team of 1,400+ at Critical Software but we're part of a bigger ecosystem that includes spinoffs, startups, joint ventures (such as Critical TechWorks with BMW), a venture capital fund (Critical Ventures), and more. The Innovation Catalyst should bring extensive exposure to international and diverse business cultures and ecosystems.
 The Innovation Catalyst will lead the company technology innovation strategy and work closely with the business divisions and CTOs to stimulate innovation and creativity, promote research initiatives, understand client needs, identify promising technologies, and help bring them to market. The Innovation Catalyst reports to the Management Board.
 Are you the visionary Innovation Catalyst we are searching for? What do we expect from you?
 <ul>
 <li>Contributing to the company's technological vision and implementing strategies for technology scouting, enablement, dissemination, as well as R&amp;D, while ensuring alignment with business goals;</li>
 <li>Foster innovation from the ground up, supporting ideation, exploration and validation activities of new projects, technologies and ideas, such as the Fikalab playground and ideas contests;</li>
 <li>Working alongside business divisions and key customers to tackle difficult challenges and identify opportunities for addressing industry wide problems through disruptive innovation;</li>
 <li>Keeping up with technology trends and research for new potentially disruptive technologies that can create strategic differentiation for the company;</li>
 <li>Bootstrap and incubate new emerging technology areas of strategic interest to the company before disseminating internally through the various divisions;</li>
 <li>Develop a strong ecosystem for innovation including universities, scientific and research entities, customers, and startups, and promote collaboration internally and with the ecosystem though R&amp;D projects, talks, hackathons, meetups, sabbaticals and more;</li>
 <li>Coordinating the Internal AI Ops team, aimed at transforming the company's internal processes through Generative AI, enhancing how we work across the organization;</li>
 <li>Manage the innovation budget and attract external funding sources;</li>
 <li>Represent the company at conferences, trade and other events;</li>
 <li>Support hiring efforts for key tech positions within the company;</li>
 <li>Promoting Critical Software values and culture.</li>
 </ul>
 What makes you a good candidate for this role?
 <ul>
 <li>Passionate for technology and progressive tech ideas, disruptive thinking, typically an early adopter and risk taker, intensely curious about everything technology;</li>
 <li>Enthusiastic and natural communicator, outspoken, ability to evangelizer, excellent in both English and Portuguese;</li>
 <li>Exceptional Technological skills and business acumen, and preferably knowledge of the industries we serve;</li>
 <li>Degree in Computer Science, Engineering or related field with 5+ years working in a similar role in technology and management;</li>
 <li>A masters in business, technology commercialization, or innovation, would be an asset;</li>
 <li>Solid leadership competences – ability to unite people, inject enthusiasm, inspire action;</li>
 <li>Excellent interpersonal skills, natural ability to build trust and lasting relationships, mentor others, resolve conflicts and build strong teams;</li>
 <li>Strategic, out of the box, big-picture thinker, able to align multiple strategies and ideas;</li>
 <li>Availability to travel;</li>
 <li>International working experience, with special value given to working in countries with a strong innovation culture (e.g. USA).</li>
 </ul>
 What can you expect from us? 
 <ul>
 <li>A challenging environment where you can thrive, both personally and professionally</li>
 <li>A real possibility of impacting the lives of millions of people while working in the most critical industries</li>
 <li>The opportunity to make the difference while participating in social initiatives</li>
 <li>Work-life balance: flexible work policies designed to fit your life around your career at Critical</li>
 <li>Fringe Benefits and Wellbeing especially planned to support you and those who are important to you</li>
 <li>Modern and cozy offices that will make you feel just like home.</li>
 </ul>
 Critical Software is proud to be a Benefit Corporation. A Benefit Corporation differs from a standard corporation (C-Corporation): It is a for-profit business entity, legally defined in the US and other jurisdictions, whose legally defined goals include the positive impact on society, workers, the community and the environment, in addition to profit.
 We are an equal opportunity workplace and committed to allow candidates with disabilities or neurodevelopmental conditions to prove their competencies to their full potential. We are willing to move the barriers that may prevent you from demonstrating that you are the right candidate for this role, so please let us know if you need some adjustment in your recruitment process.
 
 By applying to a position at Critical Software, you are deemed to have accepted our Privacy Policy (https://www.criticalsoftware.com/en/legal).
</div>


 Working at Critical is more than just a career choice, is more than a business: we're a community with a strong sense of purpose, values, and togetherness. Our engineering excellence ensures that we are a trusted partner to some of the world's leading companies in markets such as Finance, Aerospace, Railway, Medical Systems, Energy, Manufacturing, and many more.
 We are always on the lookout for bright and ambitious individuals to join us.
 We are currently seeking a disruptive Innovation Catalyst to help us with our mission of building a better and safer world by addressing the most challenging problems in mission and business critical industries, through trusted software technologies.
 The Innovation Catalyst will be first of all a beacon and evangelizer for the culture of innovation, creativity, collaboration, risk taking, and entrepreneurship which are strong foundations of Critical Software. We are team of 1,400+ at Critical Software but we're part of a bigger ecosystem that includes spinoffs, startups, joint ventures (such as Critical TechWorks with BMW), a venture capital fund (Critical Ventures), and more. The Innovation Catalyst should bring extensive exposure to international and diverse business cultures and ecosystems.
 The Innovation Catalyst will lead the company technology innovation strategy and work closely with the business divisions and CTOs to stimulate innovation and creativity, promote research initiatives, understand client needs, identify promising technologies, and help bring them to market. The Innovation Catalyst reports to the Management Board.
 Are you the visionary Innovation Catalyst we are searching for?  What do we expect from you?
 
  Contributing to the company's technological vision and implementing strategies for technology scouting, enablement, dissemination, as well as R&D, while ensuring alignment with business goals;
  Foster innovation from the ground up, supporting ideation, exploration and validation activities of new projects, technologies and ideas, such as the Fikalab playground and ideas contests;
  Working alongside business divisions and key customers to tackle difficult challenges and identify opportunities for addressing industry wide problems through disruptive innovation;
  Keeping up with technology trends and research for new potentially disruptive technologies that can create strategic differentiation for the company;
  Bootstrap and incubate new emerging technology areas of strategic interest to the company before disseminating internally through the various divisions;
  Develop a strong ecosystem for innovation including universities, scientific and research entities, customers, and startups, and promote collaboration internally and with the ecosystem though R&D projects, talks, hackathons, meetups, sabbaticals and more;
  Coordinating the Internal AI Ops team, aimed at transforming the company's internal processes through Generative AI, enhancing how we work across the organization;
  Manage the innovation budget and attract external funding sources;
  Represent the company at conferences, trade and other events;
  Support hiring efforts for key tech positions within the company;
  Promoting Critical Software values and culture.
 
 What makes you a good candidate for this role?
 
  Passionate for technology and progressive tech ideas, disruptive thinking, typically an early adopter and risk taker, intensely curious about everything technology;
  Enthusiastic and natural communicator, outspoken, ability to evangelizer, excellent in both English and Portuguese;
  Exceptional Technological skills and business acumen, and preferably knowledge of the industries we serve;
  Degree in Computer Science, Engineering or related field with 5+ years working in a similar role in technology and management;
  A masters in business, technology commercialization, or innovation, would be an asset;
  Solid leadership competences – ability to unite people, inject enthusiasm, inspire action;
  Excellent interpersonal skills, natural ability to build trust and lasting relationships, mentor others, resolve conflicts and build strong teams;
  Strategic, out of the box, big-picture thinker, able to align multiple strategies and ideas;
  Availability to travel;
  International working experience, with special value given to working in countries with a strong innovation culture (e.g. USA).
 
  What can you expect from us?
 
  A challenging environment where you can thrive, both personally and professionally
  A real possibility of impacting the lives of millions of people while working in the most critical industries
  The opportunity to make the difference while participating in social initiatives
  Work-life balance: flexible work policies designed to fit your life around your career at Critical
  Fringe Benefits and Wellbeing especially planned to support you and those who are important to you
  Modern and cozy offices that will make you feel just like home.
 
 Critical Software is proud to be a Benefit Corporation. A Benefit Corporation differs from a standard corporation (C-Corporation): It is a for-profit business entity, legally defined in the US and other jurisdictions, whose legally defined goals include the positive impact on society, workers, the community and the environment, in addition to profit.
 We are an equal opportunity workplace and committed to allow candidates with disabilities or neurodevelopmental conditions to prove their competencies to their full potential. We are willing to move the barriers that may prevent you from demonstrating that you are the right candidate for this role, so please let us know if you need some adjustment in your recruitment process.
 
 By applying to a position at Critical Software, you are deemed to have accepted our Privacy Policy (https://www.criticalsoftware.com/en/legal).



Critical Software

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