Medium

Crux is an innovation-driven research, design and development consultancy that develops intelligent products for some of the biggest brands in the medical, consumer and technology sectors. Our multidisciplinary team of award-winning designers, engineers, researchers, usability experts and software & electronics specialists work together to tackle the toughest briefs and deliver ground-breaking innovations.

Technology

Crux Product Design

Informed. Integrated. Impactful. Together.

You need strong coordination skills, multitasking ability, excellent communication, proficiency in MS Office, recruitment knowledge, ATS experience (Teamtailor, PanelFox), and LinkedIn Recruiter familiarity.

You will support recruitment activities, manage databases, schedule interviews, handle inquiries, liaise with institutions, produce reports, and ensure data protection for applicant records.

Research & Development

People, HR & Administration

Bristol

<div><h3 class="jobSectionHeader"><b>Position Overview</b></h3><p><br>
Crux is looking for a Recruitment Coordinator on an initial 12 month fixed term contract in a key role, supporting the Talent Specialist in the People function, and the Research Recruitment Manager in the Usability team, by delivering a proactive and efficient recruitment administrative service. Working across both Talent Acquisition and Research Recruitment areas, the post holder will be responsible for coordinating and supporting recruitment activities, as well as have specific tasks within their own responsibility.</p><p>
At Crux, we have extremely high standards and recruit high achieving candidates to join our team. For research participants, we are looking to build the best-in-class participant database which will be truly representative of the end users for the products we develop. We want to make sure that the products we develop work for as many people as possible, and place value on participant diversity to support this, making sure varied voices are heard in our studies &ndash; including across gender, education, age, ethnicity and disability. Typical participants recruited for our studies include patients with diagnosed illnesses, and Healthcare Professionals. It is key that both prospective employees and participants have an outstanding recruitment experience.<br>
You will possess excellent organisational skills and be comfortable conversing with potential candidates, whether by phone, email or through our applicant tracking systems.</p><p></p><h3 class="jobSectionHeader"><b><br>
Principal Responsibilities</b><br>
</h3><ul>
<li>Support in the provision of an outstanding recruitment experience for both Talent Acquisition and Research Recruitment activities.</li>
<li>Day to day recruitment administrative support, for employee recruitment and participants in our research studies.</li>
<li>Maintain and update the participant study database and applicant tracking system.</li>
<li>Arrange interviews and meetings, collaborating with stakeholders to manage busy schedules.</li>
<li>Respond to recruitment related enquiries and provide general assistance.</li>
<li>Maintain the company&rsquo;s career email inbox, escalating enquiries as required.</li>
<li>Support liaison and outreach to universities, research institutions, health bodies and other relevant organisations.</li>
<li>Produce and submit reports on general recruitment activity.</li>
<li>Apply data protection and record management principles to applicant records.</li></ul><p></p><h3 class="jobSectionHeader"><b><br>
What We&rsquo;re Looking For</b><br>
</h3><h5 class="jobSectionHeader"><b>
Essential</b></h5><ul>
<li>Excellent coordination and administration skills, with great attention to detail.</li>
<li>Ability to manage multiple tasks and priorities in a fast-paced environment.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Proficiency in using MS Office; Outlook, Teams, Word, Excel and other software or tracking systems.</li>
<li>Understanding of recruitment best practices and techniques.</li>
</ul><h5 class="jobSectionHeader"><b>Desirable</b></h5><ul>
<li>Experience in a recruitment, talent acquisition, or research recruitment environment.</li>
<li>Experience with LinkedIn Recruiter.</li>
<li>ATS and recruitment software experience (we use Teamtailor and PanelFox).</li>
<li>Experience of research participant recruitment is a plus.</li></ul></div>

Position Overview
Crux is looking for a Recruitment Coordinator on an initial 12 month fixed term contract in a key role, supporting the Talent Specialist in the People function, and the Research Recruitment Manager in the Usability team, by delivering a proactive and efficient recruitment administrative service. Working across both Talent Acquisition and Research Recruitment areas, the post holder will be responsible for coordinating and supporting recruitment activities, as well as have specific tasks within their own responsibility.
At Crux, we have extremely high standards and recruit high achieving candidates to join our team. For research participants, we are looking to build the best-in-class participant database which will be truly representative of the end users for the products we develop. We want to make sure that the products we develop work for as many people as possible, and place value on participant diversity to support this, making sure varied voices are heard in our studies – including across gender, education, age, ethnicity and disability. Typical participants recruited for our studies include patients with diagnosed illnesses, and Healthcare Professionals. It is key that both prospective employees and participants have an outstanding recruitment experience.
You will possess excellent organisational skills and be comfortable conversing with potential candidates, whether by phone, email or through our applicant tracking systems.
Principal Responsibilities

Support in the provision of an outstanding recruitment experience for both Talent Acquisition and Research Recruitment activities.
Day to day recruitment administrative support, for employee recruitment and participants in our research studies.
Maintain and update the participant study database and applicant tracking system.
Arrange interviews and meetings, collaborating with stakeholders to manage busy schedules.
Respond to recruitment related enquiries and provide general assistance.
Maintain the company’s career email inbox, escalating enquiries as required.
Support liaison and outreach to universities, research institutions, health bodies and other relevant organisations.
Produce and submit reports on general recruitment activity.
Apply data protection and record management principles to applicant records.
What We’re Looking For

Essential
Excellent coordination and administration skills, with great attention to detail.
Ability to manage multiple tasks and priorities in a fast-paced environment.
Excellent communication and interpersonal skills.
Proficiency in using MS Office; Outlook, Teams, Word, Excel and other software or tracking systems.
Understanding of recruitment best practices and techniques.
Desirable
Experience in a recruitment, talent acquisition, or research recruitment environment.
Experience with LinkedIn Recruiter.
ATS and recruitment software experience (we use Teamtailor and PanelFox).
Experience of research participant recruitment is a plus.

Recruitment Coordinator - Crux Product Design

Recruitment Coordinator

You need a relevant degree, IT management experience, strong technical skills, cloud expertise, cybersecurity knowledge, problem-solving ability, stakeholder management skills, and certifications.

You will manage IT infrastructure, ensure compliance, support user access, lead projects, mentor your team, and optimize systems to enhance operations and align with business goals.

Software Engineering

IT & Cybersecurity

<div><h3 class="jobSectionHeader"><b>Position Overview</b><b><br>
</b></h3><p>
Crux is looking for an IT Manager to lead our IT team, ensuring our technical infrastructure runs smoothly and securely. This role is pivotal in supporting our teams to deliver best-in-class consultancy services.</p><p>
As our IT Manager, you will oversee IT strategy, manage our IT team and third-party providers, and drive continuous improvement across our systems. You will ensure compliance, cyber security, and software management while maintaining a resilient IT infrastructure that supports our growth in both the UK and the US.<br>
<br>
We are looking for someone who has a passion for technology, a friendly, approachable manner who is always willing to go the extra mile to support the team. You must be a self-starter who is able to multi-task, maintaining our existing systems and processes whilst driving continuous improvement to solve new and existing business problems.</p><p></p><h4 class="jobSectionHeader"><b><br>
Principal Responsibilities</b><br>
</h4><h6 class="jobSectionHeader"><b>
IT Infrastructure Leadership</b></h6><ul>
<li>Proactively manage, maintain, and support Crux&rsquo;s IT hardware and infrastructure, ensuring high availability and robustness.</li>
<li>Research and implement new technologies and software/hardware enhancements to ensure the best fit, value, and future-proofing for the business.</li>
<li>Review and renew software subscriptions and maintenance agreements.</li>
<li>Monitor and analyse software license usage, ensuring compliance and cost-efficiency.</li>
<li>Support and administer user access for key software libraries (e.g., Abaqus, SolidWorks, Windchill, Creo, CETOL).</li>
</ul><h6 class="jobSectionHeader"><b>Compliance &amp; Security</b></h6><ul>
<li>Oversee IT compliance, including data, information, and cyber security management.</li>
<li>Maintain certifications such as Cyber Essentials, ensuring compliance with all necessary frameworks.</li>
<li>Ensure compliance with Quality Management Systems (ISO9001 &amp; ISO13485), updating IT-related Standard Operating Procedures (SOPs), business continuity plans, and other documentation as required.</li>
<li>Respond to customer information requests promptly and accurately.</li>
</ul><h6 class="jobSectionHeader"><b>Strategy &amp; Business Development</b></h6><ul>
<li>Develop and implement IT strategy in collaboration with the Head of Operations, Quality, and Directors.</li>
<li>Compile and present business cases for proposed IT and infrastructure changes to senior management, aligning IT solutions with business objectives.</li>
<li>Provide regular updates on IT and infrastructure performance, reporting against objectives (OKRs).</li>
<li>Run a Quarterly IT Strategy Meeting to evaluate progress, prioritise initiatives, and align efforts for the upcoming quarter.</li>
</ul><h6 class="jobSectionHeader"><b>Team Leadership &amp; Development</b></h6><ul>
<li>Recruit, develop, and engage the IT team, fostering a collaborative and high-performance culture.</li>
<li>Line manage and mentor the IT team, ensuring adherence to best practices and continuous professional development.</li>
<li>Ensure compliance with Health and Safety and Quality Management policies to maintain a safe working environment.</li>
</ul><h6 class="jobSectionHeader"><b>Project Management</b></h6><ul>
<li>Lead IT infrastructure projects, ensuring timely delivery and alignment with business goals.</li>
<li>Oversee onboarding/offboarding activities, conducting internal training and facilitating third-party training sessions.</li>
<li>Manage IT infrastructure growth, particularly in alignment with Crux&rsquo;s expansion in both the UK and the US.</li>
</ul><h6 class="jobSectionHeader"><b>Third-party Management</b></h6><ul>
<li>Monitor and manage third-party IT providers, reviewing and escalating tickets as necessary to ensure timely resolution of issues.</li>
<li>Liaise with and manage relationships with software and IT infrastructure suppliers, ensuring that service levels and expectations are met.</li>
</ul><h6 class="jobSectionHeader"><b>Continuous Improvement</b></h6><ul>
<li>Actively support Crux&rsquo;s continuous development by proposing improvements and solutions that enhance IT infrastructure, security, and operations.</li>
<li>Ensure that all processes and systems are optimised to meet the evolving needs of the business.</li></ul><p></p><h3 class="jobSectionHeader"><b><br>
What We&rsquo;re Looking For</b><br>
<b>
</b></h3><h5 class="jobSectionHeader"><b>Essential</b></h5><ul>
<li>Bachelor&rsquo;s degree in a related field (e.g., Information Technology, Computer Science).</li>
<li>Proven experience in IT management.</li>
<li>Strong technical knowledge of IT infrastructure, hardware, and software.</li>
<li>Experience managing third-party IT providers and internal IT teams.</li>
<li>Familiarity with software licensing, compliance, and cyber security frameworks.</li>
<li>Ability to develop and implement IT strategies aligned with business objectives.</li>
<li>Expertise in network design, advanced configuration of routers, switches, firewalls, and VPNs.</li>
<li>Strong understanding of cybersecurity principles, including intrusion detection, encryption, and compliance.</li>
<li>Experience managing large-scale server environments and virtualization technologies (e.g. Scale Hypervisor).</li>
<li>Experience with cloud services (e.g., Microsoft Azure) and their integration with on-premise infrastructure.</li>
<li>Strong problem-solving skills and ability to handle complex system issues proactively.</li>
<li>Excellent communication and stakeholder management skills.<br>
</li></ul><h5 class="jobSectionHeader"><b>Desirable</b></h5><ul>
<li>Experience in a consultancy or professional services environment.</li>
<li>Knowledge of ISO9001 &amp; ISO13485 quality management systems.</li>
<li>Understanding of IT risk management and reporting at board level.</li>
<li>Microsoft Expert certifications.</li>
<li>Azure Solutions Architect, CompTIA Security+, or equivalent security certification.</li>
<li>CCNA certification.</li></ul></div>

Position Overview

Crux is looking for an IT Manager to lead our IT team, ensuring our technical infrastructure runs smoothly and securely. This role is pivotal in supporting our teams to deliver best-in-class consultancy services.
As our IT Manager, you will oversee IT strategy, manage our IT team and third-party providers, and drive continuous improvement across our systems. You will ensure compliance, cyber security, and software management while maintaining a resilient IT infrastructure that supports our growth in both the UK and the US.

We are looking for someone who has a passion for technology, a friendly, approachable manner who is always willing to go the extra mile to support the team. You must be a self-starter who is able to multi-task, maintaining our existing systems and processes whilst driving continuous improvement to solve new and existing business problems.
Principal Responsibilities

IT Infrastructure Leadership
Proactively manage, maintain, and support Crux’s IT hardware and infrastructure, ensuring high availability and robustness.
Research and implement new technologies and software/hardware enhancements to ensure the best fit, value, and future-proofing for the business.
Review and renew software subscriptions and maintenance agreements.
Monitor and analyse software license usage, ensuring compliance and cost-efficiency.
Support and administer user access for key software libraries (e.g., Abaqus, SolidWorks, Windchill, Creo, CETOL).
Compliance & Security
Oversee IT compliance, including data, information, and cyber security management.
Maintain certifications such as Cyber Essentials, ensuring compliance with all necessary frameworks.
Ensure compliance with Quality Management Systems (ISO9001 & ISO13485), updating IT-related Standard Operating Procedures (SOPs), business continuity plans, and other documentation as required.
Respond to customer information requests promptly and accurately.
Strategy & Business Development
Develop and implement IT strategy in collaboration with the Head of Operations, Quality, and Directors.
Compile and present business cases for proposed IT and infrastructure changes to senior management, aligning IT solutions with business objectives.
Provide regular updates on IT and infrastructure performance, reporting against objectives (OKRs).
Run a Quarterly IT Strategy Meeting to evaluate progress, prioritise initiatives, and align efforts for the upcoming quarter.
Team Leadership & Development
Recruit, develop, and engage the IT team, fostering a collaborative and high-performance culture.
Line manage and mentor the IT team, ensuring adherence to best practices and continuous professional development.
Ensure compliance with Health and Safety and Quality Management policies to maintain a safe working environment.
Project Management
Lead IT infrastructure projects, ensuring timely delivery and alignment with business goals.
Oversee onboarding/offboarding activities, conducting internal training and facilitating third-party training sessions.
Manage IT infrastructure growth, particularly in alignment with Crux’s expansion in both the UK and the US.
Third-party Management
Monitor and manage third-party IT providers, reviewing and escalating tickets as necessary to ensure timely resolution of issues.
Liaise with and manage relationships with software and IT infrastructure suppliers, ensuring that service levels and expectations are met.
Continuous Improvement
Actively support Crux’s continuous development by proposing improvements and solutions that enhance IT infrastructure, security, and operations.
Ensure that all processes and systems are optimised to meet the evolving needs of the business.
What We’re Looking For

Essential
Bachelor’s degree in a related field (e.g., Information Technology, Computer Science).
Proven experience in IT management.
Strong technical knowledge of IT infrastructure, hardware, and software.
Experience managing third-party IT providers and internal IT teams.
Familiarity with software licensing, compliance, and cyber security frameworks.
Ability to develop and implement IT strategies aligned with business objectives.
Expertise in network design, advanced configuration of routers, switches, firewalls, and VPNs.
Strong understanding of cybersecurity principles, including intrusion detection, encryption, and compliance.
Experience managing large-scale server environments and virtualization technologies (e.g. Scale Hypervisor).
Experience with cloud services (e.g., Microsoft Azure) and their integration with on-premise infrastructure.
Strong problem-solving skills and ability to handle complex system issues proactively.
Excellent communication and stakeholder management skills.
Desirable
Experience in a consultancy or professional services environment.
Knowledge of ISO9001 & ISO13485 quality management systems.
Understanding of IT risk management and reporting at board level.
Microsoft Expert certifications.
Azure Solutions Architect, CompTIA Security+, or equivalent security certification.
CCNA certification.

IT Manager - Crux Product Design

IT Manager

You should have a relevant degree, knowledge of Human Factors and usability, strong analysis and report writing skills, excellent communication, and the ability to work in cross-disciplinary teams.

You will collaborate with teams and clients on device design, conduct research, manage use-related risks, execute Human Factors studies, and compile regulatory-compliant reports.

Design

<div><h3 class="jobSectionHeader"><b>Position Overview</b></h3><p><br>
Crux is on the lookout for exceptionally talented, Junior Human Factors Engineers. You will be exposed to an array of exciting projects, ranging from medical devices to consumer and digital products, across all phases of development. Working closely with internal project teams and global clients to develop safe and usable devices, ensuring that user needs are considered early and often throughout the design process.</p><p>
The role involves a range of activities such as desk and field research, use-related risk management, planning and conducting Human Factors studies and compiling results into clear and concise reports, appropriate for client teams and in accordance with regulatory standards.<br>
Check out what our Human Factors team is all about: Crux - Human Factors</p><br>
<p></p><h3 class="jobSectionHeader"><b>What We&rsquo;re Looking For</b></h3><p></p><ul>
<li>
On track to achieve, or have recently graduated with, a first classification in a relevant accredited degree program.</li>
<li>Understanding of Human Factors techniques and usability principles.</li>
<li>Experience in evaluating and improving designs based on sound usability understanding.</li>
<li>An ability to synthesise a lot of information and distil it into meaningful design recommendations.</li>
<li>Strong report writing skills.</li>
<li>Excellent presentation and interpersonal communication skills.</li>
<li>Exceptional planning and organisational skills.</li>
<li>Ability to work within multiple cross-disciplinary teams and be client facing.</li></ul></div>

Position Overview
Crux is on the lookout for exceptionally talented, Junior Human Factors Engineers. You will be exposed to an array of exciting projects, ranging from medical devices to consumer and digital products, across all phases of development. Working closely with internal project teams and global clients to develop safe and usable devices, ensuring that user needs are considered early and often throughout the design process.
The role involves a range of activities such as desk and field research, use-related risk management, planning and conducting Human Factors studies and compiling results into clear and concise reports, appropriate for client teams and in accordance with regulatory standards.
Check out what our Human Factors team is all about: Crux - Human Factors
What We’re Looking For

On track to achieve, or have recently graduated with, a first classification in a relevant accredited degree program.
Understanding of Human Factors techniques and usability principles.
Experience in evaluating and improving designs based on sound usability understanding.
An ability to synthesise a lot of information and distil it into meaningful design recommendations.
Strong report writing skills.
Excellent presentation and interpersonal communication skills.
Exceptional planning and organisational skills.
Ability to work within multiple cross-disciplinary teams and be client facing.

Crux Product Design

Mission