Established in 1999, CVS Group is a leading provider of integrated veterinary services with around 500 practices throughout the UK, Netherlands, Republic of Ireland and Australia.

Science & Healthcare

CVS UK Ltd

You must be a Board-certified or Board-eligible Medical Oncologist.

You will provide oncology care, manage cases in collaboration with a team, and conduct clinic and telemedicine duties while supporting a busy cancer treatment service.

Science

Healthcare

Bristol

Board-certified or Board-eligible Medical Oncologist –Bristol Vet Specialists UK
 
Due to expansion of our busy oncology service we are now seeking an additional medical oncologist to join our cancer treatment service.
 
Our brand new hospital opened in October 2023 and has an Elekta 6MV linear accelerator (capable of IMRT and stereotactic treatments), dedicated oncology procedure and treatment rooms, an interventional radiology suite, and a nurse-led chemotherapy clinic.
 
Our current medical oncology team consists of two medical oncology specialists, 2 ECVIM-CA residents, 1 intern and 2 oncology RVNs (soon to be 3!). We have excellent surgical support from soft tissue and maxillofacial specialists, and radiation planning is done by a remote board-certified specialist, with dedicated therapeutic radiographers performing the radiation treatments.
 
We are based at the junctions of the M4 and M5 motorways in Avonmouth (North of Bristol, with excellent travel links to Wales, the Southwest, Central and Southern England). This is a beautiful and affordable area of the country in which to work, catering for city-lovers and country-lovers alike.
 
BVS has almost every speciality represented, and all the equipment you would expect in a cutting-edge specialist hospital. There is a very strong team spirit and cases are managed in a collegiate manner.
 
Quality of life for staff is very important with full-time specialists typically working a 4-day week; part-time and flexible working practice can also be accommodated. A split role between clinic duties and telemedicine service for the CVS group can also be considered. A very competitive remuneration package is available for the right candidate.
 
If you would like to know more about this exciting position we would be delighted to hear from you. Please send expressions of interest to owen.davies@bristolvetspecialists.co.uk.

Board-certified or Board-eligible Medical Oncologist –Bristol Vet Specialists UK

Due to expansion of our busy oncology service we are now seeking an additional medical oncologist to join our cancer treatment service.

Our brand new hospital opened in October 2023 and has an Elekta 6MV linear accelerator (capable of IMRT and stereotactic treatments), dedicated oncology procedure and treatment rooms, an interventional radiology suite, and a nurse-led chemotherapy clinic.

Our current medical oncology team consists of two medical oncology specialists, 2 ECVIM-CA residents, 1 intern and 2 oncology RVNs (soon to be 3!). We have excellent surgical support from soft tissue and maxillofacial specialists, and radiation planning is done by a remote board-certified specialist, with dedicated therapeutic radiographers performing the radiation treatments.

We are based at the junctions of the M4 and M5 motorways in Avonmouth (North of Bristol, with excellent travel links to Wales, the Southwest, Central and Southern England). This is a beautiful and affordable area of the country in which to work, catering for city-lovers and country-lovers alike.

BVS has almost every speciality represented, and all the equipment you would expect in a cutting-edge specialist hospital. There is a very strong team spirit and cases are managed in a collegiate manner.

Quality of life for staff is very important with full-time specialists typically working a 4-day week; part-time and flexible working practice can also be accommodated. A split role between clinic duties and telemedicine service for the CVS group can also be considered. A very competitive remuneration package is available for the right candidate.

If you would like to know more about this exciting position we would be delighted to hear from you. Please send expressions of interest to owen.davies@bristolvetspecialists.co.uk.

Oncology Specialist - CVS UK Ltd

Board-certified or Board-eligible Medical Oncologist –Bristol Vet Specialists UK Due to expansion of our busy oncology service we are now seeking an additional medical oncologist to join our cancer treatment service. Our brand new hospital opened in October 2023 and has an Elekta 6MV linear accelerator (capable of IMRT and stereotactic treatments), dedicated oncology procedure and treatment rooms, an interventional radiology suite, and a nurse-led chemotherapy clinic. Our current medical oncology team consists of two medical oncology specialists, 2 ECVIM-CA residents, 1 intern and 2 oncology RVNs (soon to be 3!). We have excellent surgical support from soft tissue and maxillofacial specialists, and radiation planning is done by a remote board-certified specialist, with dedicated therapeutic radiographers performing the radiation treatments. We are based at the junctions of the M4 and M5 motorways in Avonmouth (North of Bristol, with excellent travel links to Wales, the Southwest, Central and Southern England). This is a beautiful and affordable area of the country in which to work, catering for city-lovers and country-lovers alike. BVS has almost every speciality represented, and all the equipment you would expect in a cutting-edge specialist hospital. There is a very strong team spirit and cases are managed in a collegiate manner. Quality of life for staff is very important with full-time specialists typically working a 4-day week; part-time and flexible working practice can also be accommodated. A split role between clinic duties and telemedicine service for the CVS group can also be considered. A very competitive remuneration package is available for the right candidate. If you would like to know more about this exciting position we would be delighted to hear from you. Please send expressions of interest to owen.davies@bristolvetspecialists.co.uk.

Oncology Specialist

You must be an enthusiastic, highly motivated individual with 12 months of general practice experience, committed to the highest standards of veterinary medicine and patient care.

You will rotate through departments, engage in cases, attend seminars and clubs, and work occasional night and weekend shifts with support from the team. A mentor will guide you throughout.

Education & Teaching

<div>We are now advertising for four rotating interns to join our current rotating intern group of four at Bristol Vet Specialists, starting on 30th June 2025.

We are looking for enthusiastic and highly motivated individuals, with at least 12 months of experience working in general practice, committed to practising the highest standards of veterinary medicine and patient care that would relish the opportunity to further their career, improve their knowledge base and technical skills.

This will be a 12-month position at our hospital, where you will spend time rotating through our specialist led services, learning on the job and having fun whilst doing it! These positions can be your first rung on the ladder to obtaining a residency, but they are also a great experience as a building platform for veterinary surgeons who see their future in general practice, research or pharmaceuticals.

Who are we? Bristol Vet Specialists (BVS) is a specialist led, referral only hospital, which is located on the outskirts of Bristol, near the M5. We offer a full complement of specialist led services, which include anaesthesia and analgesia, cardiology, dentistry, dermatology, diagnostic imaging, internal medicine, neurology, oncology, ophthalmology, orthopaedics and soft tissue surgery. Based at our brand-new state-of-the-art purpose-built hospital, with 11 canine consult rooms, a separate feline centre, MRI, CT, 5 theatres, ICU and an incredible team of referral nurses and support staff. The hospital is the only veterinary hospital in the Southwest to have a linear accelerator (https://cvs-referrals.com/referrals/referral-centres/-/bristol-vet-specialists/).

The internship programme

The rotating internship at BVS is a fixed one-year position. You will spend the majority of your year rotating through our departments on day shifts, under the guidance and supervision of our specialists, where you will be actively involved in cases and be an integral part of the team. There will be 1-in-8 night shifts (with recovery time after these) and weekend shifts during the internship but during these, you will have the support of our wonderful patient care assistants, nurses, specialists in training and specialists, so you'll never be without support! During your year with us, you will have access to:
<ul>
<li>Weekly seminars delivered to you by our specialists and specialists in training</li>
<li>Weekly journal clubs run by our departments</li>
<li>Book clubs and morbidity and mortality rounds</li>
</ul>
You will also be assigned a mentor and clinical supervisor to provide guidance and support specific to you. We highly value the importance of looking after our employees' mental health and our internship leads (Emma Roberts and George Nye) are both qualified mental health first aiders.

Salary and benefits

In addition to a &pound;32,000 per annum salary, you will have 25 days annual leave plus bank holidays, &pound;1,000 CPD allowance over a period of 5-days, RCVS and VDS membership.

Closing date

The closing date for applications is Friday 14th February and interviews are expected to take place in the week commencing 3rd March. For informal enquiries, please email: referrals@bristolvetspecialists.co.uk for the attention of George Nye and Emma Roberts. 


CVS is committed to being a fully inclusive place to work where all our colleagues are encouraged and supported to be themselves, where difference is celebrated and where everyone feels able to deliver their best. We are also determined to build a workforce that is more representative of our diverse communities and the people we provide our services to.

routecandidate:ashleigh.cherry@cvsvets.com</div>

We are now advertising for four rotating interns to join our current rotating intern group of four at Bristol Vet Specialists, starting on 30th June 2025.

We are looking for enthusiastic and highly motivated individuals, with at least 12 months of experience working in general practice, committed to practising the highest standards of veterinary medicine and patient care that would relish the opportunity to further their career, improve their knowledge base and technical skills.

This will be a 12-month position at our hospital, where you will spend time rotating through our specialist led services, learning on the job and having fun whilst doing it! These positions can be your first rung on the ladder to obtaining a residency, but they are also a great experience as a building platform for veterinary surgeons who see their future in general practice, research or pharmaceuticals.

Who are we? Bristol Vet Specialists (BVS) is a specialist led, referral only hospital, which is located on the outskirts of Bristol, near the M5. We offer a full complement of specialist led services, which include anaesthesia and analgesia, cardiology, dentistry, dermatology, diagnostic imaging, internal medicine, neurology, oncology, ophthalmology, orthopaedics and soft tissue surgery. Based at our brand-new state-of-the-art purpose-built hospital, with 11 canine consult rooms, a separate feline centre, MRI, CT, 5 theatres, ICU and an incredible team of referral nurses and support staff. The hospital is the only veterinary hospital in the Southwest to have a linear accelerator (https://cvs-referrals.com/referrals/referral-centres/-/bristol-vet-specialists/).

The internship programme

The rotating internship at BVS is a fixed one-year position. You will spend the majority of your year rotating through our departments on day shifts, under the guidance and supervision of our specialists, where you will be actively involved in cases and be an integral part of the team. There will be 1-in-8 night shifts (with recovery time after these) and weekend shifts during the internship but during these, you will have the support of our wonderful patient care assistants, nurses, specialists in training and specialists, so you'll never be without support! During your year with us, you will have access to:

Weekly seminars delivered to you by our specialists and specialists in training
Weekly journal clubs run by our departments
Book clubs and morbidity and mortality rounds

You will also be assigned a mentor and clinical supervisor to provide guidance and support specific to you. We highly value the importance of looking after our employees' mental health and our internship leads (Emma Roberts and George Nye) are both qualified mental health first aiders.

Salary and benefits

In addition to a £32,000 per annum salary, you will have 25 days annual leave plus bank holidays, £1,000 CPD allowance over a period of 5-days, RCVS and VDS membership.

Closing date

The closing date for applications is Friday 14th February and interviews are expected to take place in the week commencing 3rd March. For informal enquiries, please email: referrals@bristolvetspecialists.co.uk for the attention of George Nye and Emma Roberts.


CVS is committed to being a fully inclusive place to work where all our colleagues are encouraged and supported to be themselves, where difference is celebrated and where everyone feels able to deliver their best. We are also determined to build a workforce that is more representative of our diverse communities and the people we provide our services to.

routecandidate:ashleigh.cherry@cvsvets.com

Rotating Internship - CVS UK Ltd

Rotating Internship

You should be enthusiastic, a good communicator, and a team player. New graduates welcome. Eligibility for RCVS registration is essential.

You will learn from specialists, work in a team on varied cases, assist with out-of-hours duties, and support in patient care alongside experienced vets and nurses.

Gloucester

<div>Equine Hospital Vet (Intern) 


Are you our next intern?? 


B&amp;W Equine Group have an exciting opportunity for two committed and hardworking new or recent graduates to join us for an 18-month Internship. We are proud to be part of the BEVA Recognised Internship Scheme. As the successful candidate, you will have the chance to learn and develop your knowledge and skills alongside internationally renowned specialists within our state-of-the-art equine hospital in Gloucestershire. 


We have two positions, one starting in September/October 2025 and the other in November/December 2025. You will work as part of a team of 4 or 5 hospital interns and alongside an experienced team of equine vets, including 9 Diploma holders with specialisms in surgery, medicine, imaging, sports medicine, anaesthesia and dentistry. The hospital is busy with a wide and varied caseload and benefits from cutting edge facilities and equipment. Out-of-hours hospital duties will be shared equally on a 1 in 4 or 1 in 5 rota, depending on the time of year. Out of hours you will be supported by two nurses/patient care assistants as well as a senior medicine clinician and surgeon. 


Applicants should be enthusiastic, with excellent communication skills and be good at working in a team. New graduates are welcome to apply. The applicant should be eligible for registration with the RCVS. 


More information about the position can be found here:

https://www.bwequinevets.co.uk/209/internships-hospital-vets-equine-hospital/ 


For further information please contact Imogen Johns or Jo Suthers imogen.johns@bwequinevets.co.uk

jo.suthers@bwequinevets.co.uk 


To make an application please click apply now and upload a CV and covering letter 


The closing date for applications is 7th February 2025 and interviews will be in the week commencing 17th February 2025.</div>

Equine Hospital Vet (Intern)


Are you our next intern??


B&W Equine Group have an exciting opportunity for two committed and hardworking new or recent graduates to join us for an 18-month Internship. We are proud to be part of the BEVA Recognised Internship Scheme. As the successful candidate, you will have the chance to learn and develop your knowledge and skills alongside internationally renowned specialists within our state-of-the-art equine hospital in Gloucestershire.


We have two positions, one starting in September/October 2025 and the other in November/December 2025. You will work as part of a team of 4 or 5 hospital interns and alongside an experienced team of equine vets, including 9 Diploma holders with specialisms in surgery, medicine, imaging, sports medicine, anaesthesia and dentistry. The hospital is busy with a wide and varied caseload and benefits from cutting edge facilities and equipment. Out-of-hours hospital duties will be shared equally on a 1 in 4 or 1 in 5 rota, depending on the time of year. Out of hours you will be supported by two nurses/patient care assistants as well as a senior medicine clinician and surgeon.


Applicants should be enthusiastic, with excellent communication skills and be good at working in a team. New graduates are welcome to apply. The applicant should be eligible for registration with the RCVS.


More information about the position can be found here:

https://www.bwequinevets.co.uk/209/internships-hospital-vets-equine-hospital/


For further information please contact Imogen Johns or Jo Suthers imogen.johns@bwequinevets.co.uk

jo.suthers@bwequinevets.co.uk


To make an application please click apply now and upload a CV and covering letter


The closing date for applications is 7th February 2025 and interviews will be in the week commencing 17th February 2025.

Equine Hospital Intern Vet - CVS UK Ltd

<div>
 Equine Hospital Vet (Intern) 
 
 Are you our next intern?? 
 
 B&amp;W Equine Group have an exciting opportunity for two committed and hardworking new or recent graduates to join us for an 18-month Internship. We are proud to be part of the BEVA Recognised Internship Scheme. As the successful candidate, you will have the chance to learn and develop your knowledge and skills alongside internationally renowned specialists within our state-of-the-art equine hospital in Gloucestershire. 
 
 We have two positions, one starting in September/October 2025 and the other in November/December 2025. You will work as part of a team of 4 or 5 hospital interns and alongside an experienced team of equine vets, including 9 Diploma holders with specialisms in surgery, medicine, imaging, sports medicine, anaesthesia and dentistry. The hospital is busy with a wide and varied caseload and benefits from cutting edge facilities and equipment. Out-of-hours hospital duties will be shared equally on a 1 in 4 or 1 in 5 rota, depending on the time of year. Out of hours you will be supported by two nurses/patient care assistants as well as a senior medicine clinician and surgeon. 
 
 Applicants should be enthusiastic, with excellent communication skills and be good at working in a team. New graduates are welcome to apply. The applicant should be eligible for registration with the RCVS. 
 
 More information about the position can be found here:
 https://www.bwequinevets.co.uk/209/internships-hospital-vets-equine-hospital/ 
 
 For further information please contact Imogen Johns or Jo Suthers imogen.johns@bwequinevets.co.uk
 jo.suthers@bwequinevets.co.uk 
 
 To make an application please click apply now and upload a CV and covering letter 
 
 The closing date for applications is 7th February 2025 and interviews will be in the week commencing 17th February 2025.
</div>

Equine Hospital Intern Vet

You must be an ECVDI or ACVR board-certified or residency-trained clinician, interested in either full-time or part-time roles, with a passion for CPD, clinical research, and teaching.

You will lead the radiology team, oversee advanced imaging technologies, mentor residents, ensure compliance, collaborate with other specialties, and contribute to research and protocol development.

Research & Development

Southampton

Portsmouth

Winchester

Reading

Oxford

London

<div>
 Head of Radiology at Lumbry Park Veterinary Specialists in Alton, Hampshire, United Kingdom
 We are offering an exciting opportunity for an ECVDI or ACVR board-certified or residency trained clinician to join Lumbry Park Veterinary Specialists. You'll become part of our Specialist-led multi-disciplinary clinical team, which includes highly motivated residents, specialty and general interns, highly skilled nurses, and incredible support teams.
 The radiology team currently employs two full-time ECVDI Specialists (this role is to replace one of these positions), three residents, a diagnostic imaging intern, three radiographers and one diagnostic imaging technician. The advertised position can be tailored to either full-time (four days per week) or part-time.
 We are in the process of installing a Siemens Magnetom Flow 1.5 T MRI to replace our existing MRI scanner, the first of its kind in both human and veterinary healthcare in the UK. We also have a state-of-the-art CT scanner, digital radiography, and high-end ultrasound units. We collaborate extensively with other services within the hospital to optimize patient care. 
 
 Benefits:
 We offer an exceptional remuneration package, including five weeks of holiday (pro rata) plus bank holidays, an industry-leading contributory pension, and a competitive salary commensurate with experience, among many other benefits.
 Furthermore, we support further career progression with a generous CPD (Continuing Professional Development) allowance and associated time off. CVS provides a wide range of internal CPD courses, not exclusively focused on clinical work, allowing those interested in diversifying their skill set to benefit. Additionally, there are opportunities for clinical research and teaching.
 We are deeply committed to supporting the well-being of our staff. Our wellness program includes an Employee Assistance Programme with Health Assured, an optional health shield cash plan, Mental Health First Aiders, and Wellbeing Champions within the practice. We also have a refresh fund that provides breakfast mornings, among other initiatives. 
 
 About us
 Lumbry Park Veterinary Specialists is a large specialist-led multidisciplinary referral hospital providing veterinary referral services across the South of England including London, the south coast and the Thames Valley. Our services include Anaesthesia and Analgesia, Cardiology, Dermatology, Diagnostic Imaging, Emergency and Critical Care, Internal Medicine, Neurology and Neurosurgery, Ophthalmology, Oncology, Orthopaedic and Soft Tissue Surgery, and Physiotherapy. The hospital is an ISFM gold feline clinic and was awarded the BVHA design award for an outstanding working environment. We are part of CVS (UK) Ltd, the largest provider of integrated veterinary services in the UK; the referrals division currently operates eight referral hospitals in the UK and Ireland. 
 
 Location
 Lumbry Park Veterinary Specialists hospital is situated on the edge of the beautiful South Downs with ample opportunity for outdoor activities and plenty of cosy Hampshire pubs to explore. We are 40 minutes from the south coast and less than an hour from London with easy access to several major airports making our location excellent in so many respects.
 Please contact Karla Borland (Clinical Director) to discuss the position informally – karla.borland@cvsvets.com.
 CVS is committed to being a fully inclusive place to work where all our colleagues are encouraged and supported to be themselves, where difference is celebrated and where everyone feels able to deliver their best. We are also determined to build a workforce that is more representative of our diverse communities and the people we provide our services to. 
 
 routecandidate:emily.herbert@cvsvets.com
</div>


 Head of Radiology at Lumbry Park Veterinary Specialists in Alton, Hampshire, United Kingdom
 We are offering an exciting opportunity for an ECVDI or ACVR board-certified or residency trained clinician to join Lumbry Park Veterinary Specialists. You'll become part of our Specialist-led multi-disciplinary clinical team, which includes highly motivated residents, specialty and general interns, highly skilled nurses, and incredible support teams.
 The radiology team currently employs two full-time ECVDI Specialists (this role is to replace one of these positions), three residents, a diagnostic imaging intern, three radiographers and one diagnostic imaging technician. The advertised position can be tailored to either full-time (four days per week) or part-time.
 We are in the process of installing a Siemens Magnetom Flow 1.5 T MRI to replace our existing MRI scanner, the first of its kind in both human and veterinary healthcare in the UK. We also have a state-of-the-art CT scanner, digital radiography, and high-end ultrasound units. We collaborate extensively with other services within the hospital to optimize patient care.
 
  Benefits:
 We offer an exceptional remuneration package, including five weeks of holiday (pro rata) plus bank holidays, an industry-leading contributory pension, and a competitive salary commensurate with experience, among many other benefits.
 Furthermore, we support further career progression with a generous CPD (Continuing Professional Development) allowance and associated time off. CVS provides a wide range of internal CPD courses, not exclusively focused on clinical work, allowing those interested in diversifying their skill set to benefit. Additionally, there are opportunities for clinical research and teaching.
 We are deeply committed to supporting the well-being of our staff. Our wellness program includes an Employee Assistance Programme with Health Assured, an optional health shield cash plan, Mental Health First Aiders, and Wellbeing Champions within the practice. We also have a refresh fund that provides breakfast mornings, among other initiatives.
 
  About us
 Lumbry Park Veterinary Specialists is a large specialist-led multidisciplinary referral hospital providing veterinary referral services across the South of England including London, the south coast and the Thames Valley. Our services include Anaesthesia and Analgesia, Cardiology, Dermatology, Diagnostic Imaging, Emergency and Critical Care, Internal Medicine, Neurology and Neurosurgery, Ophthalmology, Oncology, Orthopaedic and Soft Tissue Surgery, and Physiotherapy. The hospital is an ISFM gold feline clinic and was awarded the BVHA design award for an outstanding working environment. We are part of CVS (UK) Ltd, the largest provider of integrated veterinary services in the UK; the referrals division currently operates eight referral hospitals in the UK and Ireland.
 
  Location
 Lumbry Park Veterinary Specialists hospital is situated on the edge of the beautiful South Downs with ample opportunity for outdoor activities and plenty of cosy Hampshire pubs to explore. We are 40 minutes from the south coast and less than an hour from London with easy access to several major airports making our location excellent in so many respects.
 Please contact Karla Borland (Clinical Director) to discuss the position informally – karla.borland@cvsvets.com.
 CVS is committed to being a fully inclusive place to work where all our colleagues are encouraged and supported to be themselves, where difference is celebrated and where everyone feels able to deliver their best. We are also determined to build a workforce that is more representative of our diverse communities and the people we provide our services to.
 
 routecandidate:emily.herbert@cvsvets.com


Head of Radiology - CVS UK Ltd

Head of Radiology

You need excellent communication skills, basic IT knowledge (Excel), attention to detail, rapport-building ability, and prior customer service experience.

You will answer customer calls and emails, provide excellent service, resolve inquiries efficiently, and record feedback and comments.

Customer Relations

Sales & Business Development

Norwich

<div>
 An exciting opportunity has arisen for a Customer Service Assistant to join Animed Direct on a permanent basis. In this role, you will work as part of a team to ensure customer queries and orders are efficiently responded to and resolved.
 Animed Direct was established in 2010 and sells animal medicines, pet food and accessories to customers across the UK, as well as managing distribution of a growing number of own-brand medicines to our circa 400 vet practices across the country.
 Some of your key duties include the following:
 <ul>
 <li>Answering customer calls and emails</li>
 <li>Liaising directly with customers by telephone, consistently providing customer service excellence</li>
 <li>Resolving emails promptly and efficiently</li>
 <li>Recording details or enquiries, comments and constructive feedback</li>
 </ul>
 To be successful, you will need to be able to demonstrate:
 <ul>
 <li>Excellent communication skills across all channels including verbal &amp; written Basic IT skills (including Excel for reporting) and the willingness to learn new skills and systems</li>
 <li>Excellent attention to detail</li>
 <li>The ability to effectively build rapport with customers</li>
 <li>Customer service experience</li>
 </ul>
 This role is 40 hours per week, working Monday to Friday (8am – 5pm or 8.30am – 5.30pm).
 Location: Combination of working from home and at our office based in Diss. Training would need to be one full week from the Diss office from your start date. These days would be from Monday – Friday. Please note that Saturdays are remote-working days.
 This is a hybrid/site based role, candidates must live within a commutable distance to our office in Diss.
 In addition to a salary of £11.44 per hour, we offer benefits including;
 <ul>
 <li>Up to 7 weeks holiday (with our buy/sell holiday scheme)</li>
 <li>1 day extra holiday per year up to 5 years</li>
 <li>Access to our industry leading sharesave scheme</li>
 <li>Enhanced maternity/paternity/adoption leave</li>
 <li>Heavily discounted pet healthcare</li>
 <li>Continued professional development</li>
 <li>A range of flexible benefits such as GymFlex and Cycle to Work to suit your needs</li>
 </ul>
 If interested this exciting opportunity, please specify the hours you would like to work on your application and click apply now!
 CVS is committed to being a fully inclusive place to work where all our colleagues are encouraged and supported to be themselves, where difference is celebrated and where everyone feels able to deliver their best. We are also determined to build a workforce that is more representative of our diverse communities and the people we provide our services to.
</div>



 An exciting opportunity has arisen for a Customer Service Assistant to join Animed Direct on a permanent basis. In this role, you will work as part of a team to ensure customer queries and orders are efficiently responded to and resolved.
 Animed Direct was established in 2010 and sells animal medicines, pet food and accessories to customers across the UK, as well as managing distribution of a growing number of own-brand medicines to our circa 400 vet practices across the country.
  Some of your key duties include the following:
 
  Answering customer calls and emails
  Liaising directly with customers by telephone, consistently providing customer service excellence
  Resolving emails promptly and efficiently
  Recording details or enquiries, comments and constructive feedback
 
 To be successful, you will need to be able to demonstrate:
 
  Excellent communication skills across all channels including verbal & written Basic IT skills (including Excel for reporting) and the willingness to learn new skills and systems
  Excellent attention to detail
  The ability to effectively build rapport with customers
  Customer service experience
 
 This role is 40 hours per week, working Monday to Friday (8am – 5pm or 8.30am – 5.30pm).
  Location: Combination of working from home and at our office based in Diss. Training would need to be one full week from the Diss office from your start date. These days would be from Monday – Friday. Please note that Saturdays are remote-working days.
  This is a hybrid/site based role, candidates must live within a commutable distance to our office in Diss.
  In addition to a salary of £11.44 per hour, we offer benefits including;
 
  Up to 7 weeks holiday (with our buy/sell holiday scheme)
  1 day extra holiday per year up to 5 years
  Access to our industry leading sharesave scheme
  Enhanced maternity/paternity/adoption leave
  Heavily discounted pet healthcare
  Continued professional development
  A range of flexible benefits such as GymFlex and Cycle to Work to suit your needs
 
 If interested this exciting opportunity, please specify the hours you would like to work on your application and click apply now!
 CVS is committed to being a fully inclusive place to work where all our colleagues are encouraged and supported to be themselves, where difference is celebrated and where everyone feels able to deliver their best. We are also determined to build a workforce that is more representative of our diverse communities and the people we provide our services to.


CVS UK Ltd

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