Emirates is a global airline based in Dubai, known for its extensive international flight network and high-quality passenger services. Their mission is to connect the world with their exceptional travel experiences, focusing on innovation, comfort, and customer satisfaction. Emirates aims to be the world's leading airline by delivering superior service and operational excellence, enhancing travel for people globally while promoting Dubai as a major travel hub.

Transportation

Emirates

Travel & Leisure

You need 1+ year in hospitality, a positive attitude, high school diploma, fluent English, height of 160cm, no visible tattoos, and must meet UAE visa requirements for Dubai-based role.

You will provide customer support, ensure safety and security, and manage aircraft services while leading confidently during flights, backed by world-class training in Dubai.

Customer Relations

Hospitality & Retail

London

Job Purpose A personality that shines, the ability to adapt to any situation and make people feel at ease. These are a few of the qualities we’re looking for in our cabin crew. As the face of Emirates, you’ll be the person customers turn to for help and direction when they fly with us, so you need to be friendly, observant and able to provide the right support. Being a member of the cabin crew is so much more than a service role - safety is our highest priority. You’ll need to lead confidently and take control when it comes to managing aircraft services, security, and safety procedures. This comes from the world-class learning experience our crew receive at our state-of-the-art facility in Dubai. Qualifications & Experience Here are some other things we look for in our cabin crew: * You’ve had more than a year’s experience in hospitality/customer service * You have a positive attitude and the natural ability to provide excellent service in a team environment, dealing with people from many cultures * Your minimum qualification is high school graduate (Grade 12) * You need to be fluent in written and spoken English (ability to speak another language is an advantage) * You’re at least 160cm tall and can reach 212 cm while standing on tiptoes, to enable you to reach emergency equipment on all aircraft types * No visible tattoos while you’re in Emirates cabin crew uniform (without covering them with bandages or cosmetics) * As Emirates cabin crew, you’ll be based in Dubai and will need to meet the UAE's employment visa requirements Aside from the requirements of the role, you should be determined to always perform to the highest standards, focus on being solution oriented, and be able to manage a demanding work schedule. You should have the ability to deliver an authentic experience to our customers. You’ll be culturally aware and reflect the Emirates personality - professional, empathetic, progressive, visionary and cosmopolitan. Before clicking the Apply button, please keep the following documents ready to submit with your application: * Recent CV in English * Recent photo Salary & Benefits Your pay is made up of three components: 1. a fixed basic salary, 2. an hourly pay for operated flights and 3. an overseas meal allowance. Basic salary = AED 4,430 / month, Flying Pay = AED 63.75 / hour based on avg. 80-100 hours / month, Average Total Pay = AED 10,170 / month (~USD 2,770, EUR 2,710 or GBP 2,280). * These are approximate numbers for Grade II (Economy Class). Meal allowances for night stops are credited to the salary in arrears the following month. Hotel accommodation as well as transport to and from the airport is provided by the company.

Job PurposeA personality that shines, the ability to adapt to any situation and make people feel at ease. These are a few of the qualities we’re looking for in our cabin crew.As the face of Emirates, you’ll be the person customers turn to for help and direction when they fly with us, so you need to be friendly, observant and able to provide the right support.Being a member of the cabin crew is so much more than a service role - safety is our highest priority. You’ll need to lead confidently and take control when it comes to managing aircraft services, security, and safety procedures. This comes from the world-class learning experience our crew receive at our state-of-the-art facility in Dubai.Qualifications & ExperienceHere are some other things we look for in our cabin crew: * You’ve had more than a year’s experience in hospitality/customer service * You have a positive attitude and the natural ability to provide excellent service in a team environment, dealing with people from many cultures * Your minimum qualification is high school graduate (Grade 12) * You need to be fluent in written and spoken English (ability to speak another language is an advantage) * You’re at least 160cm tall and can reach 212 cm while standing on tiptoes, to enable you to reach emergency equipment on all aircraft types * No visible tattoos while you’re in Emirates cabin crew uniform (without covering them with bandages or cosmetics) * As Emirates cabin crew, you’ll be based in Dubai and will need to meet the UAE's employment visa requirementsAside from the requirements of the role, you should be determined to always perform to the highest standards, focus on being solution oriented, and be able to manage a demanding work schedule. You should have the ability to deliver an authentic experience to our customers. You’ll be culturally aware and reflect the Emirates personality - professional, empathetic, progressive, visionary and cosmopolitan.Before clicking the Apply button, please keep the following documents ready to submit with your application: * Recent CV in English * Recent photoSalary & BenefitsYour pay is made up of three components: 1. a fixed basic salary, 2. an hourly pay for operated flights and 3. an overseas meal allowance.Basic salary = AED 4,430 / month,Flying Pay = AED 63.75 / hour based on avg. 80-100 hours / month,Average Total Pay = AED 10,170 / month (~USD 2,770, EUR 2,710 or GBP 2,280).* These are approximate numbers for Grade II (Economy Class).Meal allowances for night stops are credited to the salary in arrears the following month.Hotel accommodation as well as transport to and from the airport is provided by the company.

London Cabin Crew Opportunities (Dubai Based, Relocation Provided) - Emirates

&lt;p&gt;&lt;strong&gt;Job Purpose&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;A personality that shines, the ability to adapt to any situation and make people feel at ease. These are a few of the qualities we’re looking for in our cabin crew.&lt;/p&gt;&lt;p&gt;As the face of Emirates, you’ll be the person customers turn to for help and direction when they fly with us, so you need to be friendly, observant and able to provide the right support.&lt;/p&gt;&lt;p&gt;Being a member of the cabin crew is so much more than a service role - safety is our highest priority. You’ll need to lead confidently and take control when it comes to managing aircraft services, security, and safety procedures. This comes from the world-class learning experience our crew receive at our state-of-the-art facility in Dubai.&lt;/p&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Qualifications &amp;amp; Experience&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Here are some other things we look for in our cabin crew:&lt;/strong&gt;&lt;/p&gt;&lt;ul&gt;&lt;li&gt;You’ve had more than a year’s experience in hospitality/customer service&lt;/li&gt;&lt;li&gt;You have a positive attitude and the natural ability to provide excellent service in a team environment, dealing with people from many cultures&lt;/li&gt;&lt;li&gt;Your minimum qualification is high school graduate (Grade 12)&lt;/li&gt;&lt;li&gt;You need to be fluent in written and spoken English (ability to speak another language is an advantage)&lt;/li&gt;&lt;li&gt;You’re at least 160cm tall and can reach 212 cm while standing on tiptoes, to enable you to reach emergency equipment on all aircraft types&lt;/li&gt;&lt;li&gt;No visible tattoos while you’re in Emirates cabin crew uniform (without covering them with bandages or cosmetics)&lt;/li&gt;&lt;li&gt;As Emirates cabin crew, you’ll be based in Dubai and will need to meet the UAE's employment visa requirements&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;&lt;p&gt;Aside from the requirements of the role, you should be determined to always perform to the highest standards, focus on being solution oriented, and be able to manage a demanding work schedule. You should have the ability to deliver an authentic experience to our customers. You’ll be culturally aware and reflect the Emirates personality - professional, empathetic, progressive, visionary and cosmopolitan.&lt;/p&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;&lt;p&gt;Before clicking the Apply button, please keep the following &lt;strong&gt;documents&lt;/strong&gt; ready to submit with your application:&lt;/p&gt;&lt;ul&gt;&lt;li&gt;Recent CV in English&lt;/li&gt;&lt;li&gt;Recent photo&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Salary &amp;amp; Benefits&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;&lt;p&gt;Your pay is made up of three components:&lt;/p&gt;&lt;ol&gt;&lt;li&gt;a fixed basic salary,&lt;/li&gt;&lt;li&gt;an hourly pay for operated flights and&lt;/li&gt;&lt;li&gt;an overseas meal allowance.&lt;/li&gt;&lt;/ol&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;&lt;p&gt;Basic salary = AED 4,430 / month,&lt;/p&gt;&lt;p&gt;Flying Pay = AED 63.75 / hour based on avg. 80-100 hours / month,&lt;/p&gt;&lt;p&gt;Average Total Pay = AED 10,170 / month (~USD 2,770, EUR 2,710 or GBP 2,280).&lt;/p&gt;&lt;p&gt;* These are approximate numbers for Grade II (Economy Class).&lt;/p&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;&lt;p&gt;Meal allowances for night stops are credited to the salary in arrears the following month.&lt;/p&gt;&lt;p&gt;Hotel accommodation as well as transport to and from the airport is provided by the company.&lt;/p&gt;

London Cabin Crew Opportunities (Dubai Based, Relocation Provided)

You need GCSE Maths and English, airline experience, hospitality background, customer service training, basic fares knowledge, and fluency in English.

You will assist customers with check-in, monitor services, handle issues like delays, manage luggage, and support lounge operations while ensuring safety and service standards are met.

Birmingham

Manchester

Southampton

Liverpool

Leeds

Nottingham

Derby

Sheffield

Bristol

Cambridge

Oxford

Coventry

Peterborough

Job Purpose * Provide assistance to customers on arrival and departure, ensuring high quality and professional customer service is maintained at all times. These include ascertaining the requirements of various categories of customers such as unaccompanied minors, customers with reduced mobility etc. ensuring appropriate special services and facilities are provided to meet the special service requirements of the customers. * Co-ordinate the airport operation of chauffeur-driven limousines for eligible customers after arrival, and open the Emirates arrival information desk. * Monitor the arrival immigration problems, retrieve relevant documentation and report accordingly ensuring adherence to all procedures with regard to travel, immigration and safety regulations. * Monitor check-in including 'queue-combing' to keep customers informed of checking delays, identifying and giving priority to Premium customers and ensure service standards are maintained. * Assist in, and if necessary, conduct, the preparation and completion of pre and post flight documentation and statistical information / reporting to ensure all data is accurately accounted for. * Provide cover in the absence of the senior team members during leave/sickness/training as directed by the Airport Services Officer or other senior colleague. * Assist in dealing with problems such as delays, disruptions, excess baggage or denied boarding including implementation of 'Options' within the guidelines provided by the Senior Staff on Duty in order to retain customers confidence and loyalty. Also ensure eligible customers are provided with accommodation and transport as per applicable procedures. * Where required, assist with, and if necessary, conduct, check-in, boarding at the gates as per laid down procedures, provide announcements, and carry out hand baggage removal, handling of late-to gate customers, flight coupon reconciliation and head count confirmation to ensure safe and on time departure of flights. * Monitor baggage delivery performance against agreed standards, keeping customers informed about any delays or irregularities with their baggage to maintain an efficient baggage delivery service to customers and monitor files creation and quality of baggage services as per Emirates Standard Operating Procedure. * When required support duties in the Emirates lounge. Liaise with service providers and supervise contracted staff, overseeing catering, cleaning and maintenance operations and ensure service standards are met and maintained. * The job holder will be expected to make decisions affecting operations on a day to day basis in line with applicable local procedures. * As an Emirates Airport Services Agent, you will work in all areas of the Airport operation, supporting and overseeing check-in, boarding, ramp and lounge. * The job holder is also responsible for adhering to the relevant health and safety requirements and safe working practices applicable to their employment. Qualifications & Experience * Good level of secondary education including GCSE Maths and English * Airline Industry experience is required * Experience within a Premium Lounge environment, hospitality, or F&B industry would also be an advantage * Must have completed relevant and recognized professional training courses in Customer Services and Ground Operations * Knowledge of Basic Fares and Ticketing would be advantageous * Customer Service Delivery * Fluency in written and spoken English. Information * Applicants must have the legal right to live and work in the United Kingdom. The Company will not provide assistance with obtaining work permits. Salary & Benefits Join our growing team and enjoy a competitive remuneration package, discounts on flights and hotel stays. Find out more about working with us in our website www.emirates.com/careers

Job Purpose * Provide assistance to customers on arrival and departure, ensuring high quality and professional customer service is maintained at all times. These include ascertaining the requirements of various categories of customers such as unaccompanied minors, customers with reduced mobility etc. ensuring appropriate special services and facilities are provided to meet the special service requirements of the customers. * Co-ordinate the airport operation of chauffeur-driven limousines for eligible customers after arrival, and open the Emirates arrival information desk. * Monitor the arrival immigration problems, retrieve relevant documentation and report accordingly ensuring adherence to all procedures with regard to travel, immigration and safety regulations. * Monitor check-in including 'queue-combing' to keep customers informed of checking delays, identifying and giving priority to Premium customers and ensure service standards are maintained. * Assist in, and if necessary, conduct, the preparation and completion of pre and post flight documentation and statistical information / reporting to ensure all data is accurately accounted for. * Provide cover in the absence of the senior team members during leave/sickness/training as directed by the Airport Services Officer or other senior colleague. * Assist in dealing with problems such as delays, disruptions, excess baggage or denied boarding including implementation of 'Options' within the guidelines provided by the Senior Staff on Duty in order to retain customers confidence and loyalty. Also ensure eligible customers are provided with accommodation and transport as per applicable procedures. * Where required, assist with, and if necessary, conduct, check-in, boarding at the gates as per laid down procedures, provide announcements, and carry out hand baggage removal, handling of late-to gate customers, flight coupon reconciliation and head count confirmation to ensure safe and on time departure of flights. * Monitor baggage delivery performance against agreed standards, keeping customers informed about any delays or irregularities with their baggage to maintain an efficient baggage delivery service to customers and monitor files creation and quality of baggage services as per Emirates Standard Operating Procedure. * When required support duties in the Emirates lounge. Liaise with service providers and supervise contracted staff, overseeing catering, cleaning and maintenance operations and ensure service standards are met and maintained. * The job holder will be expected to make decisions affecting operations on a day to day basis in line with applicable local procedures. * As an Emirates Airport Services Agent, you will work in all areas of the Airport operation, supporting and overseeing check-in, boarding, ramp and lounge. * The job holder is also responsible for adhering to the relevant health and safety requirements and safe working practices applicable to their employment.      Qualifications & Experience * Good level of secondary education including GCSE Maths and English * Airline Industry experience is required * Experience within a Premium Lounge environment, hospitality, or F&B industry would also be an advantage * Must have completed relevant and recognized professional training courses in Customer Services and Ground Operations * Knowledge of Basic Fares and Ticketing would be advantageous * Customer Service Delivery * Fluency in written and spoken English.      Information * Applicants must have the legal right to live and work in the United Kingdom. The Company will not provide assistance with obtaining work permits.      Salary & BenefitsJoin our growing team and enjoy a competitive remuneration package, discounts on flights and hotel stays. Find out more about working with us in our website www.emirates.com/careers

AIRPORT SERVICES AGENT - London Gatwick Airport - Emirates

&lt;strong&gt;Job Purpose&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Provide assistance to customers on arrival and departure, ensuring high quality and professional customer service is maintained at all times. These include ascertaining the requirements of various categories of customers such as unaccompanied minors, customers with reduced mobility etc. ensuring appropriate special services and facilities are provided to meet the special service requirements of the customers.&lt;/li&gt;&lt;li&gt;Co-ordinate the airport operation of chauffeur-driven limousines for eligible customers after arrival, and open the Emirates arrival information desk. &lt;/li&gt;&lt;li&gt;Monitor the arrival immigration problems, retrieve relevant documentation and report accordingly ensuring adherence to all procedures with regard to travel, immigration and safety regulations. &lt;/li&gt;&lt;li&gt;Monitor check-in including 'queue-combing' to keep customers informed of checking delays, identifying and giving priority to Premium customers and ensure service standards are maintained.&lt;/li&gt;&lt;li&gt;Assist in, and if necessary, conduct, the preparation and completion of pre and post flight documentation and statistical information / reporting to ensure all data is accurately accounted for.&lt;/li&gt;&lt;li&gt;Provide cover in the absence of the senior team members during leave/sickness/training as directed by the Airport Services Officer or other senior colleague. &lt;/li&gt;&lt;li&gt;Assist in dealing with problems such as delays, disruptions, excess baggage or denied boarding including implementation of 'Options' within the guidelines provided by the Senior Staff on Duty in order to retain customers confidence and loyalty. Also ensure eligible customers are provided with accommodation and transport as per applicable procedures.&lt;/li&gt;&lt;li&gt;Where required, assist with, and if necessary, conduct, check-in, boarding at the gates as per laid down procedures, provide announcements, and carry out hand baggage removal, handling of late-to gate customers, flight coupon reconciliation and head count confirmation to ensure safe and on time departure of flights.&lt;/li&gt;&lt;li&gt;Monitor baggage delivery performance against agreed standards, keeping customers informed about any delays or irregularities with their baggage to maintain an efficient baggage delivery service to customers and monitor files creation and quality of baggage services as per Emirates Standard Operating Procedure.&lt;/li&gt;&lt;li&gt;When required support duties in the Emirates lounge. Liaise with service providers and supervise contracted staff, overseeing catering, cleaning and maintenance operations and ensure service standards are met and maintained.&lt;/li&gt;&lt;li&gt;The job holder will be expected to make decisions affecting operations on a day to day basis in line with applicable local procedures.&lt;/li&gt;&lt;li&gt;As an Emirates Airport Services Agent, you will work in all areas of the Airport operation, supporting and overseeing check-in, boarding, ramp and lounge.&lt;/li&gt;&lt;li&gt;The job holder is also responsible for adhering to the relevant health and safety requirements and safe working practices applicable to their employment.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Qualifications &amp;amp; Experience&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Good level of secondary education including GCSE Maths and English&lt;/li&gt;&lt;li&gt;Airline Industry experience is required &lt;/li&gt;&lt;li&gt;Experience within a Premium Lounge environment, hospitality, or F&amp;amp;B industry would also be an advantage&lt;/li&gt;&lt;li&gt;Must have completed relevant and recognized professional training courses in Customer Services and Ground Operations&lt;/li&gt;&lt;li&gt;Knowledge of Basic Fares and Ticketing would be advantageous&lt;/li&gt;&lt;li&gt;Customer Service Delivery&lt;/li&gt;&lt;li&gt;Fluency in written and spoken English.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Information&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Applicants must have the legal right to live and work in the United Kingdom. The Company will not provide assistance with obtaining work permits.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Salary &amp;amp; Benefits&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Join our growing team and enjoy a competitive remuneration package, discounts on flights and hotel stays. Find out more about working with us in our website www.emirates.com/careers

AIRPORT SERVICES AGENT - London Gatwick Airport

You need good GCSEs in Maths and English, admin experience (preferably in airports), strong organization and computer skills, and effective communication abilities. Legal right to work in the UK is essential.

You will manage administrative processes, oversee onboarding, control inventory, verify invoices, handle uniforms, maintain records, and assist with operational tasks at the airport.

Job Purpose To manage administrative process at Birmingham Airport effectively by overseeing, co-ordinating and streamlining all administrative tasks to ensure they meet operational requirements and compliance with company and other local regulations. Ensure the assigned administrative staff are motivated, guided, and coached to provide a pro-active administrative support to the station. * Ensure all administrative onboarding requirements of new staff are efficiently managed including uniform requisitions, access to relevant company systems so that new staff have the necessary tools and are aware of the relevant requirements. Co-ordinate station ID requirements and vehicle passes for all staff and any station visitors always ensuring close liaison with airport pass office. * Control and Manage, a comprehensive inventory of all the equipment and assets within the Airport Services Department at Birmingham Airport, take regular physical stock for verification, and optimise utilisation/maintenance within budgeted figures. Coordinate with P&L, Finance for asset disposal process and approvals and with and Suppliers for physical disposal while maintaining records. * Assist in the general Monday - Friday running of the office, ensuring sufficient stock is available as required. Create and maintain appropriate record and filing systems for easy retrieval and proper maintenance of records whilst investigating all possible IT solutions available to the station. Be highly conversant in all Office 365 applications. * Verify station invoices for services received and submit to Airport Services Manager for approval ensuring an auditable process for compliance. * Complete and follow up on GHA and service provider penalties and credits as per monthly meeting information. * Fully manage and own the uniform processes in the station, including ordering, distribution, management and destruction. * Liaise with all EK/ GHA staff for EK uniform requirements. Ensure that GHA maintain an accurate tracker of uniform ordering and assist with the ordering with uniform stores. Be the Uniform Standards champion for the station. * Ensure all month end reports are completed timely including station Time & Attendance reports * Prepare and send payroll handover to HR each month. * Manage station mailboxes when on shift including completing baggage settlement claims as necessary and responding to all CASA requests. * Attend supplier meetings with Airport Services Manager / Airport Services Officer and produce minutes based on the detail discussed. * Maintain and update the local station manual. * Maintain and update EKAS staff mandatory training folder. * To cover ad-hoc operational tasks as deemed necessary including covering roster shortfalls where required e.g. escorting VIPs, iO’s, STCR ambulance crew. Provide assistance to passengers at check-in/ arrivals/ lounge as necessary. Assist passengers in times of disruption as required. Qualifications & Experience * Good level of secondary education including GCSE's in Maths and English. * Experience in general administration and operational experience, preferably with an airport. * Good organization skills and a high level of computer literacy and knowledge of Microsoft Word, Email and Excel. * Courses in Passenger Handling preferred. * Good interpersonal skills and the ability to communicate effectively at all levels both in spoken and written English. Applicants must have the legal right to live and work in the United Kingdom. The Company will not aid with obtaining work permits. Salary & Benefits Join our growing team and enjoy a competitive remuneration package, discounts on flights and hotel stays. Find out more about working with us in our website www.emirates.com/careers

Job PurposeTo manage administrative process at Birmingham Airport effectively by overseeing, co-ordinating and streamlining all administrative tasks to ensure they meet operational requirements and compliance with company and other local regulations. Ensure the assigned administrative staff are motivated, guided, and coached to provide a pro-active administrative support to the station. * Ensure all administrative onboarding requirements of new staff are efficiently managed including uniform requisitions, access to relevant company systems so that new staff have the necessary tools and are aware of the relevant requirements. Co-ordinate station ID requirements and vehicle passes for all staff and any station visitors always ensuring close liaison with airport pass office. * Control and Manage, a comprehensive inventory of all the equipment and assets within the Airport Services Department at Birmingham Airport, take regular physical stock for verification, and optimise utilisation/maintenance within budgeted figures. Coordinate with P&L, Finance for asset disposal process and approvals and with and Suppliers for physical disposal while maintaining records. * Assist in the general Monday - Friday running of the office, ensuring sufficient stock is available as required. Create and maintain appropriate record and filing systems for easy retrieval and proper maintenance of records whilst investigating all possible IT solutions available to the station. Be highly conversant in all Office 365 applications. * Verify station invoices for services received and submit to Airport Services Manager for approval ensuring an auditable process for compliance. * Complete and follow up on GHA and service provider penalties and credits as per monthly meeting information. * Fully manage and own the uniform processes in the station, including ordering, distribution, management and destruction. * Liaise with all EK/ GHA staff for EK uniform requirements. Ensure that GHA maintain an accurate tracker of uniform ordering and assist with the ordering with uniform stores. Be the Uniform Standards champion for the station. * Ensure all month end reports are completed timely including station Time & Attendance reports * Prepare and send payroll handover to HR each month. * Manage station mailboxes when on shift including completing baggage settlement claims as necessary and responding to all CASA requests. * Attend supplier meetings with Airport Services Manager / Airport Services Officer and produce minutes based on the detail discussed. * Maintain and update the local station manual. * Maintain and update EKAS staff mandatory training folder. * To cover ad-hoc operational tasks as deemed necessary including covering roster shortfalls where required e.g. escorting VIPs, iO’s, STCR ambulance crew. Provide assistance to passengers at check-in/ arrivals/ lounge as necessary. Assist passengers in times of disruption as required.      Qualifications & Experience * Good level of secondary education including GCSE's in Maths and English. * Experience in general administration and operational experience, preferably with an airport. * Good organization skills and a high level of computer literacy and knowledge of Microsoft Word, Email and Excel. * Courses in Passenger Handling preferred. * Good interpersonal skills and the ability to communicate effectively at all levels both in spoken and written English.      Applicants must have the legal right to live and work in the United Kingdom. The Company will not aid with obtaining work permits.Salary & BenefitsJoin our growing team and enjoy a competitive remuneration package, discounts on flights and hotel stays. Find out more about working with us in our website www.emirates.com/careers

Airport Services Admin Supervisor - Birmingham Airport - Emirates

&lt;strong&gt;Job Purpose&lt;br&gt;&lt;br&gt;&lt;/strong&gt;To manage administrative process at Birmingham Airport effectively by overseeing, co-ordinating and streamlining all administrative tasks to ensure they meet operational requirements and compliance with company and other local regulations. Ensure the assigned administrative staff are motivated, guided, and coached to provide a pro-active administrative support to the station.&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt; Ensure all administrative onboarding requirements of new staff are efficiently managed including uniform requisitions, access to relevant company systems so that new staff have the necessary tools and are aware of the relevant requirements. Co-ordinate station ID requirements and vehicle passes for all staff and any station visitors always ensuring close liaison with airport pass office.&lt;/li&gt;&lt;li&gt; Control and Manage, a comprehensive inventory of all the equipment and assets within the Airport Services Department at Birmingham Airport, take regular physical stock for verification, and optimise utilisation/maintenance within budgeted figures. Coordinate with P&amp;amp;L, Finance for asset disposal process and approvals and with and Suppliers for physical disposal while maintaining records.&lt;/li&gt;&lt;li&gt; Assist in the general Monday - Friday running of the office, ensuring sufficient stock is available as required. Create and maintain appropriate record and filing systems for easy retrieval and proper maintenance of records whilst investigating all possible IT solutions available to the station. Be highly conversant in all Office 365 applications.&lt;/li&gt;&lt;li&gt; Verify station invoices for services received and submit to Airport Services Manager for approval ensuring an auditable process for compliance.&lt;/li&gt;&lt;li&gt; Complete and follow up on GHA and service provider penalties and credits as per monthly meeting information.&lt;/li&gt;&lt;li&gt; Fully manage and own the uniform processes in the station, including ordering, distribution, management and destruction.&lt;/li&gt;&lt;li&gt; Liaise with all EK/ GHA staff for EK uniform requirements. Ensure that GHA maintain an accurate tracker of uniform ordering and assist with the ordering with uniform stores. Be the Uniform Standards champion for the station.&lt;/li&gt;&lt;li&gt; Ensure all month end reports are completed timely including station Time &amp;amp; Attendance reports&lt;/li&gt;&lt;li&gt; Prepare and send payroll handover to HR each month.&lt;/li&gt;&lt;li&gt; Manage station mailboxes when on shift including completing baggage settlement claims as necessary and responding to all CASA requests.&lt;/li&gt;&lt;li&gt; Attend supplier meetings with Airport Services Manager / Airport Services Officer and produce minutes based on the detail discussed.&lt;/li&gt;&lt;li&gt; Maintain and update the local station manual.&lt;/li&gt;&lt;li&gt; Maintain and update EKAS staff mandatory training folder.&lt;/li&gt;&lt;li&gt; To cover ad-hoc operational tasks as deemed necessary including covering roster shortfalls where required e.g. escorting VIPs, iO’s, STCR ambulance crew. Provide assistance to passengers at check-in/ arrivals/ lounge as necessary. Assist passengers in times of disruption as required.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Qualifications &amp;amp; Experience&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt; Good level of secondary education including GCSE's in Maths and English.&lt;/li&gt;&lt;li&gt; Experience in general administration and operational experience, preferably with an airport.&lt;/li&gt;&lt;li&gt; Good organization skills and a high level of computer literacy and knowledge of Microsoft Word, Email and Excel.&lt;/li&gt;&lt;li&gt; Courses in Passenger Handling preferred.&lt;/li&gt;&lt;li&gt; Good interpersonal skills and the ability to communicate effectively at all levels both in spoken and written English.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Applicants must&lt;/strong&gt; &lt;strong&gt;have the legal right to live and work in the United Kingdom. The &lt;/strong&gt;&lt;strong&gt;Company will not aid with obtaining work permits.&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Salary &amp;amp; Benefits&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Join our growing team and enjoy a competitive remuneration package, discounts on flights and hotel stays. Find out more about working with us in our website www.emirates.com/careers

Emirates

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