Located in the heart of each destination we call home, a stay at any Fairmont hotel is truly unforgettable. Known for grand and awe-inspiring properties and thoughtful and engaging colleagues who aim to make each and every stay a cherished and memorable experience, we have been the stage for some of the most significant moments in global history. 

As a part of ALL - the Accor Live Limitless Lifestyle Loyalty Program, with 90 exceptional addresses in 32 countries, we are as favored by world leaders and business travelers as we are by families and those with a penchant for luxurious travels. 

Fairmont Hotels stand at the intersection of elegance and culture, where significant occasions are honored and pivotal global events unfold. Wherever we are situated, our hotels become the cultural and social heart of the community; so immersed in local traditions and so deeply connected to our surroundings, Fairmont Hotels are seen as an essential part of their respective destinations.



Travel & Leisure

Fairmont Hotels & Resorts 

You need post-secondary education in Early Childhood Services or Recreation Management, CPR and First Aid certification, leadership experience, strong customer service skills, and proficiency in MS Office.

You will mentor staff, train employees, handle guest interactions, manage inventory, ensure service quality, maintain cleanliness, and oversee administrative functions while meeting performance targets.

Hospitality & Retail

People, HR & Administration

Banff

Whistler

<div>
 Company Description
 Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity. Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!
 What is in it for you:
 <ul>
 <li>Subsidized staff accommodation provided on-site for full time status employees</li>
 <li>One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $5/meal)</li>
 <li>Comprehensive benefits package (Medical, Vision &amp; Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees</li>
 <li>Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees</li>
 <li>Employee travel program with discounts on room rates as well as on food &amp; beverage at Fairmont &amp; Accor properties world-wide</li>
 <li>Access to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food &amp; beverage at Fairmont Resorts in Banff, Lake Louise, Jasper &amp; Whistler (subject to availability)</li>
 <li>Comprehensive wellness platform (GreenShield+) for employee mental health and wellbeing support</li>
 <li>Discounts while using our resort’s Food &amp; Beverage Outlets, Fitness Centre, and Spa</li>
 <li>Automatically added to our resort’s Colleague Lifestyle Program which includes access to staff activities and events</li>
 <li>Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor</li>
 </ul> Job Description
 As Resort Activities Supervisor you will oversee the programs and activities offered to our guests including the Boathouse, Rental Shop, Health Club and Kids Camp. This position is accountable for service standards, operational efficiency, staff supervision, and inventory management. Must possess a combination of leadership skills and administrative prowess. This role requires someone who is calm under pressure and can inspire and motivate a team in a high paced environment.
 What you will be doing:
 <ul>
 <li>Act as a mentor who can train and lead colleagues in all areas of the Resort Activities department</li>
 <li>Cultivate an environment that supports staff and fosters employee development</li>
 <li>Provide training resources for employees in POS, product and service knowledge, guest service and activities</li>
 <li>Develop staff through coaching and performance appraisals</li>
 <li>Support and work hand-in-hand with the retail and repair departments</li>
 <li>Develop and improve our guests offerings</li>
 <li>Perform all administrative functions including proper record keeping of all training programs, payroll, SOPs, point-of-sale system management, and operational health and safety</li>
 <li>Maintain and improve processes to ensure timely and accurate service of all guests</li>
 <li>Efficient administration and coordination of inventory management activities including purchase orders, receiving documents, invoices, warranty returns and special orders</li>
 <li>Responsible for appropriate staff levels to meet requirements of the department while staying within budget</li>
 <li>Report staff hours to the Payroll department and respond to inquiries</li>
 <li>Direct customer interaction – exemplary in all aspects of customer service</li>
 <li>Handle customer comments/concerns/questions</li>
 <li>Achieve performance targets including speed, accuracy, guest satisfaction and profitability in all Resort Activities departments</li>
 <li>Maintain merchandising and cleanliness standards</li>
 <li>Implement and maintain daily operating procedures for opening and closing, store cleanliness, stocking, and guest service</li>
 <li>Ensure a clean and safe working environment, and actively participate in health and safety initiatives</li>
 <li>Adhere to all hotel environmental policies and initiatives</li>
 <li>Carry out any other tasks as assigned</li>
 </ul> Qualifications
 Your experience and skills include:
 <ul>
 <li>Minimum 2 years of post-secondary study</li>
 <li>University / College Graduate of an Early Childhood Services program or Recreation Management.</li>
 <li>CPR and First Aid Certificate</li>
 <li>Previous leadership role experience</li>
 <li>Extensive customer service experience, ability to work effectively with a diverse range of people</li>
 <li>Proficiency in MS Office (Word, Excel, and Outlook)</li>
 <li>Strong leadership, communication &amp; organizational skills</li>
 <li>Professional appearance and attitude</li>
 <li>Self‑motivated, with the ability to make effective decisions</li>
 <li>Demonstrates initiative, and the ability to work with minimal supervision</li>
 <li>Ability to maintain high service levels under pressure</li>
 <li>Physically fit to lift trays repeatedly, stand and walk for the duration of the shift.</li>
 <li>Ability to consistently stand and walk through out shift</li>
 </ul>
 You may be required to work on holidays, weekends, overnights and other non-day shifts. Submission of your application to Fairmont Chateau Lake Louise indicates that you are able to meet these requirements as needed. Additional Information
 Visa Requirements: Applicants must be legally authorized to work in Canada.
 APPLY TODAY: We encourage you to visit our website to learn more about living and working in Lake Louise! www.lakelouisejobs.com
 Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
 About Fairmont Hotels &amp; Resorts: At Fairmont Hotels &amp; Resort we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry - leading training, career development, recognition and rewards. Fairmont Hotels &amp; Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award - winning Green Partnership program. An exciting future awaits!
 Our Commitment to Diversity &amp; Inclusion:
 At Fairmont Chateau Lake Louise, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.
 If you are contacted by a Recruiter, kindly inform them at any stage of the recruitment process if you will need support or accommodations.
 Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: cll.careers@fairmont.com
 Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
</div>


 Company Description
  Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity. Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!
  What is in it for you:
 
  Subsidized staff accommodation provided on-site for full time status employees
  One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $5/meal)
  Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees
  Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
  Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
  Access to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)
  Comprehensive wellness platform (GreenShield+) for employee mental health and wellbeing support
  Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, and Spa
  Automatically added to our resort’s Colleague Lifestyle Program which includes access to staff activities and events
  Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor
   Job Description
  As Resort Activities Supervisor you will oversee the programs and activities offered to our guests including the Boathouse, Rental Shop, Health Club and Kids Camp. This position is accountable for service standards, operational efficiency, staff supervision, and inventory management. Must possess a combination of leadership skills and administrative prowess. This role requires someone who is calm under pressure and can inspire and motivate a team in a high paced environment.
  What you will be doing:
 
  Act as a mentor who can train and lead colleagues in all areas of the Resort Activities department
  Cultivate an environment that supports staff and fosters employee development
  Provide training resources for employees in POS, product and service knowledge, guest service and activities
  Develop staff through coaching and performance appraisals
  Support and work hand-in-hand with the retail and repair departments
  Develop and improve our guests offerings
  Perform all administrative functions including proper record keeping of all training programs, payroll, SOPs, point-of-sale system management, and operational health and safety
  Maintain and improve processes to ensure timely and accurate service of all guests
  Efficient administration and coordination of inventory management activities including purchase orders, receiving documents, invoices, warranty returns and special orders
  Responsible for appropriate staff levels to meet requirements of the department while staying within budget
  Report staff hours to the Payroll department and respond to inquiries
  Direct customer interaction – exemplary in all aspects of customer service
  Handle customer comments/concerns/questions
  Achieve performance targets including speed, accuracy, guest satisfaction and profitability in all Resort Activities departments
  Maintain merchandising and cleanliness standards
  Implement and maintain daily operating procedures for opening and closing, store cleanliness, stocking, and guest service
  Ensure a clean and safe working environment, and actively participate in health and safety initiatives
  Adhere to all hotel environmental policies and initiatives
  Carry out any other tasks as assigned
   Qualifications
  Your experience and skills include:
 
  Minimum 2 years of post-secondary study
  University / College Graduate of an Early Childhood Services program or Recreation Management.
  CPR and First Aid Certificate
  Previous leadership role experience
  Extensive customer service experience, ability to work effectively with a diverse range of people
  Proficiency in MS Office (Word, Excel, and Outlook)
  Strong leadership, communication & organizational skills
  Professional appearance and attitude
  Self‑motivated, with the ability to make effective decisions
  Demonstrates initiative, and the ability to work with minimal supervision
  Ability to maintain high service levels under pressure
  Physically fit to lift trays repeatedly, stand and walk for the duration of the shift.
  Ability to consistently stand and walk through out shift
 
  You may be required to work on holidays, weekends, overnights and other non-day shifts. Submission of your application to Fairmont Chateau Lake Louise indicates that you are able to meet these requirements as needed. Additional Information
  Visa Requirements: Applicants must be legally authorized to work in Canada.
  APPLY TODAY: We encourage you to visit our website to learn more about living and working in Lake Louise! www.lakelouisejobs.com
  Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
  About Fairmont Hotels & Resorts: At Fairmont Hotels & Resort we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry - leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award - winning Green Partnership program. An exciting future awaits!
  Our Commitment to Diversity & Inclusion:
 At Fairmont Chateau Lake Louise, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.
 If you are contacted by a Recruiter, kindly inform them at any stage of the recruitment process if you will need support or accommodations.
 Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: cll.careers@fairmont.com
 Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS


Resort Activities Supervisor - Fairmont Hotels & Resorts 

FAIRMONT

Resort Activities Supervisor

You must have a high school diploma, 6 months of hospitality experience, and be physically fit. Able to multitask under pressure and work flexible hours, including nights and weekends.

You will set up meeting rooms, stock equipment, report safety issues, service food and coffee stations, and complete other assigned tasks.

Customer Relations

Edmonton

<div>
 Company Description
 Your team and working environment:
 Edmonton's "Chateau on the River" For more than 100 years, Fairmont Hotel Macdonald has effortlessly delivered timeless luxury in the heart of downtown Edmonton. Nestled upon the North Saskatchewan River Valley, the hotel's charm and ever-evolving elegance has earned it the spotlight as one of the city's most sought after locations. A storied past, an unparalleled present, and a future to be reckoned with, Fairmont Hotel Macdonald has set the stage for luxury in the heart of the city. Edmonton's only four-diamond "Chateau on the River" offers unparalleled views of North America's largest expanse of urban parkland. Boasting dignified style and timeless grace, each of our 198 classically designed guestrooms, including specialty suites, are tastefully adorned with the finest amenities. In 2016, we forever changed the game in luxury was we unveiled a completely re-designed Fairmont Gold and Lounge. Delivering personalized and discreet service, this hotel within a hotel offers an unrivalled experience unlike any other the city has seen, and likely ever will. From seasonally inspired menus to dining experiences that will satisfy any craving, see what our chefs are preparing in our confederation lounge and our award winning restaurant, The Harvest Room.
 Our commitment to Diversity &amp; Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
 Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
 Job Description
 Banquet Houseperson (Part-time Overnights) As a Banquet House person, you will be responsible for setting the stage to make memorable moments for our guests. Your work behind the scenes will play a large role in the success of all of our Banquet functions as execute up extraordinary events, and grow your career with a luxury hotel brand. Come as you are!
 What you will be doing:
 <ul>
 <li>Setup of all function/meeting rooms according to the banquet event order and Fairmont standards</li>
 <li>Properly stock all convention equipment in appropriate stores as per the hotel standards</li>
 <li>Report any unsafe working conditions or procedures and unsafe work habits by others</li>
 <li>Service and setup Food &amp; coffee stations</li>
 <li>Carry out any other tasks as assigned</li>
 </ul>
 Physical Aspects of Position (include but are not limited to):
 <ul>
 <li>Constant standing and walking throughout shift</li>
 <li>Frequent lifting and carrying up to 50 lbs</li>
 <li>Occasional kneeling, pushing, pulling, lifting</li>
 <li>Occasional ascending or descending ladders, stairs, and ramps</li>
 </ul> Qualifications
 Your experience and skills include:
 <ul>
 <li>High school graduate, with a minimum 6 months’ work experience, preferably in hospitality</li>
 <li>Previous experience in a banquet or convention department an asset</li>
 <li>Self‑motivated, with the ability to make effective decisions</li>
 <li>Demonstrates initiative, and the ability to multitask and work with minimal supervision</li>
 <li>Ability to maintain high service levels under pressure</li>
 <li>Physically fit to lift trays repeatedly, stand and walk for the duration of the shift.</li>
 <li>Ability to consistently stand and walk throughout your shift</li>
 </ul>
 You may be required to work on holidays, weekends, overnights and other non-day shifts. Submission of your application to Fairmont Hotel Macdonald indicates that you are able to meet these requirements as needed.
 Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining work authorization documents Additional Information
 What is in it for you:
 <ul>
 <li>Comprehensive benefits package (Medical, Vision &amp; Dental) including extended benefits like; Mental Health (up to $5,000/year),for full time permanent status employees</li>
 <li>Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees</li>
 <li>Employee travel program with discounts on room rates as well as on food &amp; beverage at Fairmont &amp; Accor properties world-wide</li>
 <li>Comprehensive wellness platform (LifeWorks) for employee mental health and wellbeing support</li>
 <li>Learning programs through our Academies designed to sharpen your skills</li>
 <li>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21</li>
 <li>Career development opportunities with national and international promotion opportunities. The sky is your limit</li>
 </ul>
</div>


 Company Description
  Your team and working environment:
 Edmonton's "Chateau on the River" For more than 100 years, Fairmont Hotel Macdonald has effortlessly delivered timeless luxury in the heart of downtown Edmonton. Nestled upon the North Saskatchewan River Valley, the hotel's charm and ever-evolving elegance has earned it the spotlight as one of the city's most sought after locations. A storied past, an unparalleled present, and a future to be reckoned with, Fairmont Hotel Macdonald has set the stage for luxury in the heart of the city. Edmonton's only four-diamond "Chateau on the River" offers unparalleled views of North America's largest expanse of urban parkland. Boasting dignified style and timeless grace, each of our 198 classically designed guestrooms, including specialty suites, are tastefully adorned with the finest amenities. In 2016, we forever changed the game in luxury was we unveiled a completely re-designed Fairmont Gold and Lounge. Delivering personalized and discreet service, this hotel within a hotel offers an unrivalled experience unlike any other the city has seen, and likely ever will. From seasonally inspired menus to dining experiences that will satisfy any craving, see what our chefs are preparing in our confederation lounge and our award winning restaurant, The Harvest Room.
   Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.  Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
 Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
  Job Description
  Banquet Houseperson (Part-time Overnights) As a Banquet House person, you will be responsible for setting the stage to make memorable moments for our guests. Your work behind the scenes will play a large role in the success of all of our Banquet functions as execute up extraordinary events, and grow your career with a luxury hotel brand. Come as you are!
  What you will be doing:
 
  Setup of all function/meeting rooms according to the banquet event order and Fairmont standards
  Properly stock all convention equipment in appropriate stores as per the hotel standards
  Report any unsafe working conditions or procedures and unsafe work habits by others
  Service and setup Food & coffee stations
  Carry out any other tasks as assigned
 
  Physical Aspects of Position (include but are not limited to):
 
  Constant standing and walking throughout shift
  Frequent lifting and carrying up to 50 lbs
  Occasional kneeling, pushing, pulling, lifting
  Occasional ascending or descending ladders, stairs, and ramps
   Qualifications
  Your experience and skills include:
 
  High school graduate, with a minimum 6 months’ work experience, preferably in hospitality
  Previous experience in a banquet or convention department an asset
  Self‑motivated, with the ability to make effective decisions
  Demonstrates initiative, and the ability to multitask and work with minimal supervision
  Ability to maintain high service levels under pressure
  Physically fit to lift trays repeatedly, stand and walk for the duration of the shift.
  Ability to consistently stand and walk throughout your shift
 
  You may be required to work on holidays, weekends, overnights and other non-day shifts. Submission of your application to Fairmont Hotel Macdonald indicates that you are able to meet these requirements as needed.
  Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining work authorization documents Additional Information
  What is in it for you:
 
  Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year),for full time permanent status employees
  Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
  Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
  Comprehensive wellness platform (LifeWorks) for employee mental health and wellbeing support
  Learning programs through our Academies designed to sharpen your skills
  Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
  Career development opportunities with national and international promotion opportunities. The sky is your limit
 



Banquet Houseperson (Part-Time Overnights) - Fairmont Hotels & Resorts 

Banquet Houseperson (Part-Time Overnights)

You should have strong English skills, restaurant experience, a professional appearance, leadership abilities, guest service passion, food and beverage knowledge, and stamina for long, hot shifts.

You will greet guests, take and process orders, handle payments, ensure satisfaction, assist with queries, and maintain the dining area while upholding service standards.

Dubai

<div>
 Company Description
 Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage outlets on property offer international dining options including Michelin Guide recommended 2022 and 2023 Little Miss India, Frevo - Brazilian Churrasco experience, Seagrill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen, The Cigar Room, Vuvuzela and others. Fairmont The Palm also features an expansive pool and beach area with a health club, Serenity Spa Dubai - The Art Of Well Being and the Fairmont Falcons Kids’ Club. Job Description 
 <ul>
 <li>Greets guests and presents them with the menu.</li>
 <li>Informs guests about the special items for the day and menu changes if any.</li>
 <li>Suggest food and beverages to the guest and also try to upsell.</li>
 <li>Take food and beverage orders from the guest on the order taking pads</li>
 <li>Obtaining revenues, issuing receipts, accepting payments, returning the change.</li>
 <li>Performing basic cleaning tasks as needed or directed by supervisor.</li>
 <li>Filling in for absent staff as needed in any of the F&amp;B department within the hotel.</li>
 <li>Punch in the order on the POS machine and make sure to enter the special requirements made by the guest while ordering the food. Eg: No Garlic, less spicy etc, Without egg etc.</li>
 <li>Communicate to the guest and provide assistance with their queries.</li>
 <li>Work as a team to get all the job tasks completed in any given time.</li>
 <li>Observes guests and ensure their satisfaction with the food and service.</li>
 <li>Promptly respond to the guest with any additional request.</li>
 <li>Taking guest feedback and encouraging guest to share their feedback on our social media platform e.g. Trip advisor, Trust you etc.</li>
 <li>Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses.</li>
 <li>Properly open and pour wine at the tableside.</li>
 <li>Adhere to grooming and appearance standards consistently.</li>
 <li>Understands and can communicate products and services available at the resort.</li>
 <li>Must have some familiarity with basic cooking knowledge.</li>
 <li>Help other areas of the restaurant such as answering telephones and completing financial transactions.</li>
 <li>Print closing report and drop the cash with the front office / accounts department.</li>
 <li>Tally the Credit Card settlements for the day with the batch closing report from EDC machine.</li>
 <li>Close the shift on the POS terminal.</li>
 <li>Other tasks that are assigned</li>
 </ul> Qualifications 
 <ul>
 <li>Excellent reading, writing and oral proficiency in English</li>
 <li>Experienced in all aspects of restaurants service</li>
 <li>Must be well-presented and professionally groomed at all times</li>
 <li>Excellent leader and trainer with strong interpersonal skills and attention to detail</li>
 <li>Should have pleasing personality.</li>
 <li>Excellent guest service skill.</li>
 <li>Good knowledge of food and beverage service.</li>
 <li>Able to stand for long hours and work in the heat the whole shift, as this role will be based in our Pool &amp; Beach</li>
 <li>Passion for guest service</li>
 </ul>
</div>


 Company Description
  Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage outlets on property offer international dining options including Michelin Guide recommended 2022 and 2023 Little Miss India, Frevo - Brazilian Churrasco experience, Seagrill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen, The Cigar Room, Vuvuzela and others. Fairmont The Palm also features an expansive pool and beach area with a health club, Serenity Spa Dubai - The Art Of Well Being and the Fairmont Falcons Kids’ Club. Job Description
 
  Greets guests and presents them with the menu.
  Informs guests about the special items for the day and menu changes if any.
  Suggest food and beverages to the guest and also try to upsell.
  Take food and beverage orders from the guest on the order taking pads
  Obtaining revenues, issuing receipts, accepting payments, returning the change.
  Performing basic cleaning tasks as needed or directed by supervisor.
  Filling in for absent staff as needed in any of the F&B department within the hotel.
  Punch in the order on the POS machine and make sure to enter the special requirements made by the guest while ordering the food. Eg: No Garlic, less spicy etc, Without egg etc.
  Communicate to the guest and provide assistance with their queries.
  Work as a team to get all the job tasks completed in any given time.
  Observes guests and ensure their satisfaction with the food and service.
  Promptly respond to the guest with any additional request.
  Taking guest feedback and encouraging guest to share their feedback on our social media platform e.g. Trip advisor, Trust you etc.
  Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses.
  Properly open and pour wine at the tableside.
  Adhere to grooming and appearance standards consistently.
  Understands and can communicate products and services available at the resort.
  Must have some familiarity with basic cooking knowledge.
  Help other areas of the restaurant such as answering telephones and completing financial transactions.
  Print closing report and drop the cash with the front office / accounts department.
  Tally the Credit Card settlements for the day with the batch closing report from EDC machine.
  Close the shift on the POS terminal.
  Other tasks that are assigned
   Qualifications
 
  Excellent reading, writing and oral proficiency in English
  Experienced in all aspects of restaurants service
  Must be well-presented and professionally groomed at all times
  Excellent leader and trainer with strong interpersonal skills and attention to detail
  Should have pleasing personality.
  Excellent guest service skill.
  Good knowledge of food and beverage service.
  Able to stand for long hours and work in the heat the whole shift, as this role will be based in our Pool & Beach
  Passion for guest service
 


Waiter/Waitress (Pool & Beach Outlet) - Fairmont Hotels & Resorts 

Waiter/Waitress (Pool & Beach Outlet)

You must speak advanced French and English, be flexible with hours, have a team spirit, be responsible, and have experience or training in restoration as advantages.

You will provide professional service, assist clients with menus, maintain cleanliness, know food and drink offerings, and support various departments while adhering to hotel standards.

Montréal

Ottawa

<div>
 Description de l'entreprise
 Situé entre Montréal et Ottawa, Tremblant offre une tonne d'activités pour tous les goûts. Vivez le mode de vie Tremblant tout en développant votre carrière avec des gens dynamiques et engagés.
 Les mordus de plein air, de ski, de planche et de vélo seront comblés dans cette région excitante et en plein essor. Vous travaillerez dans une équipe stimulante dans laquelle les journées ne se ressemblent pas.
 Êtes-vous prêt à relever le défi?
 Ce que l'établissement vous offre:
 <ul>
 <li> Avantages et taux réduits pour voyager dans les hôtels Accor;</li>
 <li> Stationnement fourni;</li>
 <li> Possibilité d'hébergement sur place $;</li>
 <li> Repas fourni à faible coût sur les heures de travail;</li>
 <li> Plan de formations;</li>
 <li> L'opportunité de développer vos talents et de vous épanouir au sein de votre établissement et à travers le monde;</li>
 <li> La capacité de faire la différence à travers nos activités Éthiques et Responsabilité Sociale des Entreprises.</li>
 </ul>
 Description du poste
 Vous êtes un ambassadeur de la Restauration et du Service qui sont les emblèmes de notre expérience Food &amp; Beverage. Votre bienveillance, votre attention particulière et votre connaissance sur nos offres font de nos clients une clientèle unique.
 Votre rôle :
 <ul>
 <li> Proposer en permanence un service professionnel, avenant et attachant;</li>
 <li> Aider les clients en ce qui concerne la composition du menu de manière informative et utile;</li>
 <li> Respecter les politiques, les procédures et les normes de service relatives aux points de vente;</li>
 <li> Connaître parfaitement la carte des boissons et les promotions;</li>
 <li> Connaître parfaitement tous les plats du menu, leur garniture, leur contenu et leur méthode de préparation;</li>
 <li> Servir et fournir les produits et services relatifs au service de la restauration à tous nos clients selon les normes et les procédures à suivre à la section attitrée;</li>
 <li> Mettre en place, démonter et nettoyer les locaux avant, pendant et après le service;</li>
 <li> Aider à la propreté, à l’entretien et à maintenir l’image professionnelle de l’hôtel;</li>
 <li> Accueillir et prendre soin des clients;</li>
 <li> Suivre les standards et règles des Hôtels Fairmont;</li>
 <li> Participer aux réunions départementales ainsi qu’aux programmes de formation;</li>
 <li> Être prêt à travailler dans plusieurs départements tel que le restaurant, bar, accueil, service aux chambres, lounge ainsi que banquets et service traiteur;</li>
 <li> Toutes autres tâches connexes.</li>
 </ul>
 Qualifications
 Votre expérience et vos compétences incluent :
 <ul>
 <li> Connaissance avancé du français et de l'anglais;</li>
 <li> Être disponible pour travailler des heures coupées et avoir une flexibilité de quart de travail en tout temps;</li>
 <li> Expérience en restauration sera considéré comme un atout;</li>
 <li> Un cours en restauration sera considéré comme un atout;</li>
 <li> Responsable et fiable, digne de confiance;</li>
 <li> Le candidat doit avoir d’excellentes aptitudes en communication;</li>
 <li> Capable de travailler en équipe.</li>
 </ul>
 Informations supplémentaires
 Notre Engagement Diversité &amp; Inclusion : Nous sommes une entreprise inclusive et notre ambition est d’attirer, de recruter, et de promouvoir la diversité des talents.
 Pourquoi travailler chez Accor ? Nous sommes bien plus qu’un leader mondial. Nous vous accueillons comme vous êtes et vous pouvez trouver le métier et la marque qui correspond à votre personnalité. Nous vous accompagnons dans votre évolution et votre apprentissage au quotidien, nous nous assurons que votre travail apporte du sens à votre vie. Ainsi, durant votre expérience avec nous, vous pouvez explorer les possibilités illimitées du Groupe Accor. En rejoignant Accor, vous écrivez chaque chapitre de votre histoire et ensemble nous pouvons imaginer l’Hôtellerie de demain. Découvrez la vie qui vous attend chez Accor, https://careers.accor.com/.
 Faites ce que vous aimez, prenez soin du monde qui vous entoure, osez challenger le status quo ! #BELIMITLESS
</div>


 Description de l'entreprise
  Situé entre Montréal et Ottawa, Tremblant offre une tonne d'activités pour tous les goûts. Vivez le mode de vie Tremblant tout en développant votre carrière avec des gens dynamiques et engagés.
  Les mordus de plein air, de ski, de planche et de vélo seront comblés dans cette région excitante et en plein essor. Vous travaillerez dans une équipe stimulante dans laquelle les journées ne se ressemblent pas.
  Êtes-vous prêt à relever le défi?
  Ce que l'établissement vous offre:
 
   Avantages et taux réduits pour voyager dans les hôtels Accor;
   Stationnement fourni;
   Possibilité d'hébergement sur place $;
   Repas fourni à faible coût sur les heures de travail;
   Plan de formations;
   L'opportunité de développer vos talents et de vous épanouir au sein de votre établissement et à travers le monde;
   La capacité de faire la différence à travers nos activités Éthiques et Responsabilité Sociale des Entreprises.
 
   Description du poste
  Vous êtes un ambassadeur de la Restauration et du Service qui sont les emblèmes de notre expérience Food & Beverage. Votre bienveillance, votre attention particulière et votre connaissance sur nos offres font de nos clients une clientèle unique.
  Votre rôle :
 
   Proposer en permanence un service professionnel, avenant et attachant;
   Aider les clients en ce qui concerne la composition du menu de manière informative et utile;
   Respecter les politiques, les procédures et les normes de service relatives aux points de vente;
   Connaître parfaitement la carte des boissons et les promotions;
   Connaître parfaitement tous les plats du menu, leur garniture, leur contenu et leur méthode de préparation;
   Servir et fournir les produits et services relatifs au service de la restauration à tous nos clients selon les normes et les procédures à suivre à la section attitrée;
   Mettre en place, démonter et nettoyer les locaux avant, pendant et après le service;
   Aider à la propreté, à l’entretien et à maintenir l’image professionnelle de l’hôtel;
   Accueillir et prendre soin des clients;
   Suivre les standards et règles des Hôtels Fairmont;
   Participer aux réunions départementales ainsi qu’aux programmes de formation;
   Être prêt à travailler dans plusieurs départements tel que le restaurant, bar, accueil, service aux chambres, lounge ainsi que banquets et service traiteur;
   Toutes autres tâches connexes.
 
   Qualifications
  Votre expérience et vos compétences incluent :
 
   Connaissance avancé du français et de l'anglais;
   Être disponible pour travailler des heures coupées et avoir une flexibilité de quart de travail en tout temps;
   Expérience en restauration sera considéré comme un atout;
   Un cours en restauration sera considéré comme un atout;
   Responsable et fiable, digne de confiance;
   Le candidat doit avoir d’excellentes aptitudes en communication;
   Capable de travailler en équipe.
 
   Informations supplémentaires
  Notre Engagement Diversité & Inclusion : Nous sommes une entreprise inclusive et notre ambition est d’attirer, de recruter, et de promouvoir la diversité des talents.
  Pourquoi travailler chez Accor ? Nous sommes bien plus qu’un leader mondial. Nous vous accueillons comme vous êtes et vous pouvez trouver le métier et la marque qui correspond à votre personnalité. Nous vous accompagnons dans votre évolution et votre apprentissage au quotidien, nous nous assurons que votre travail apporte du sens à votre vie. Ainsi, durant votre expérience avec nous, vous pouvez explorer les possibilités illimitées du Groupe Accor. En rejoignant Accor, vous écrivez chaque chapitre de votre histoire et ensemble nous pouvons imaginer l’Hôtellerie de demain. Découvrez la vie qui vous attend chez Accor, https://careers.accor.com/.
  Faites ce que vous aimez, prenez soin du monde qui vous entoure, osez challenger le status quo ! #BELIMITLESS


Stage restauration (H/F/D) - Fairmont Hotels & Resorts 

Stage restauration (H/F/D)

You must be fluent in English and French, skilled in Microsoft Office and Canva, able to thrive in a fast-paced environment, prioritize effectively, and have a hospitality or tourism background.

You will update administrative documents, manage employee schedules in Dayforce, assist with onboarding, support sustainability projects, conduct audits, correct menus, and participate in meetings.

<div>
 Description de l'entreprise
 Situé entre Montréal et Ottawa, Tremblant offre une tonne d'activités pour tous les goûts. Vivez le mode de vie Tremblant tout en développant votre carrière avec des gens dynamiques et engagés.
 Les mordus de plein air, de ski, de planche et de vélo seront comblés dans cette région excitante et en plein essor. Vous travaillerez dans une équipe stimulante dans laquelle les journées ne se ressemblent pas.
 Êtes-vous prêt à relever le défi?
 Ce que l'établissement vous offre:
 <ul>
 <li> Avantages et taux réduits pour voyager dans les hôtels Accor;</li>
 <li> Habillement professionnel et nettoyage fournis;</li>
 <li> Hébergement gratuit fourni à proximité;</li>
 <li> Repas fourni sur les heures de travail;</li>
 <li> Accès à la salle de sport de l'établissement.</li>
 </ul>
 Description du poste
 
 <ul>
 <li> Mise à jour des documents administratifs (contacts employés, feuille de présence, planning des rencontres, préférences shifts, vacances,..);</li>
 <li> Mise à jour hebdomadaire du classeur forecast;</li>
 <li> Communiquer les informations quotidiennes aux employés (mails, affiches, activités d’équipe ..);</li>
 <li> Rentrer les horaires des employés dans Dayforce et valider les heures; travaillées des collègues (système de paye);</li>
 <li> Guide du nouvel employé, intégration des nouveaux collègues en cuisine;</li>
 <li> Support sur le projet Orbisk (logiciel gérant le gaspillage alimentaire);</li>
 <li> Support sur le logiciel Gaia (plateforme de développement durable);</li>
 <li> Audit interne normes sanitaires EHC (équivalent normes HACCP);</li>
 <li> Correction des menus;</li>
 <li> Support au niveau des commandes (mis à jour des listes d'aliments et des prix sur le logiciel);</li>
 <li> Participer aux réunions;</li>
 <li> Toutes autres tâches connexes assignées par la direction.</li>
 </ul>
 Qualifications
 
 <ul>
 <li> Bonne connaissance de l'Anglais et du Français;</li>
 <li> Excellente connaissance de l’informatique (suite Microsoft Office et Canva) ;</li>
 <li> Bonne capacité à travailler dans un environnement au rythme soutenu;</li>
 <li> Bonne gestion des priorités;</li>
 <li> Des études en hôtellerie et/ou tourisme seront considéré comme un atout;</li>
 <li> Créativité et ouverture d’esprit.</li>
 </ul>
 Informations supplémentaires
 Notre Engagement Diversité &amp; Inclusion : Nous sommes une entreprise inclusive et notre ambition est d’attirer, de recruter, et de promouvoir la diversité des talents.
 Pourquoi travailler chez Accor ? Nous sommes bien plus qu’un leader mondial. Nous vous accueillons comme vous êtes et vous pouvez trouver le métier et la marque qui correspond à votre personnalité. Nous vous accompagnons dans votre évolution et votre apprentissage au quotidien, nous nous assurons que votre travail apporte du sens à votre vie. Ainsi, durant votre expérience avec nous, vous pouvez explorer les possibilités illimitées du Groupe Accor. En rejoignant Accor, vous écrivez chaque chapitre de votre histoire et ensemble nous pouvons imaginer l’Hôtellerie de demain. Découvrez la vie qui vous attend chez Accor, https://careers.accor.com/.
 Faites ce que vous aimez, prenez soin du monde qui vous entoure, osez challenger le status quo ! #BELIMITLESS
</div>


 Description de l'entreprise
  Situé entre Montréal et Ottawa, Tremblant offre une tonne d'activités pour tous les goûts. Vivez le mode de vie Tremblant tout en développant votre carrière avec des gens dynamiques et engagés.
  Les mordus de plein air, de ski, de planche et de vélo seront comblés dans cette région excitante et en plein essor. Vous travaillerez dans une équipe stimulante dans laquelle les journées ne se ressemblent pas.
  Êtes-vous prêt à relever le défi?
  Ce que l'établissement vous offre:
 
   Avantages et taux réduits pour voyager dans les hôtels Accor;
   Habillement professionnel et nettoyage fournis;
   Hébergement gratuit fourni à proximité;
   Repas fourni sur les heures de travail;
   Accès à la salle de sport de l'établissement.
 
   Description du poste
  
 
   Mise à jour des documents administratifs (contacts employés, feuille de présence, planning des rencontres, préférences shifts, vacances,..);
   Mise à jour hebdomadaire du classeur forecast;
   Communiquer les informations quotidiennes aux employés (mails, affiches, activités d’équipe ..);
   Rentrer les horaires des employés dans Dayforce et valider les heures; travaillées des collègues (système de paye);
   Guide du nouvel employé, intégration des nouveaux collègues en cuisine;
   Support sur le projet Orbisk (logiciel gérant le gaspillage alimentaire);
   Support sur le logiciel Gaia (plateforme de développement durable);
   Audit interne normes sanitaires EHC (équivalent normes HACCP);
   Correction des menus;
   Support au niveau des commandes (mis à jour des listes d'aliments et des prix sur le logiciel);
   Participer aux réunions;
   Toutes autres tâches connexes assignées par la direction.
 
   Qualifications
  
 
   Bonne connaissance de l'Anglais et du Français;
   Excellente connaissance de l’informatique (suite Microsoft Office et Canva) ;
   Bonne capacité à travailler dans un environnement au rythme soutenu;
   Bonne gestion des priorités;
   Des études en hôtellerie et/ou tourisme seront considéré comme un atout;
   Créativité et ouverture d’esprit.
 
   Informations supplémentaires
  Notre Engagement Diversité & Inclusion : Nous sommes une entreprise inclusive et notre ambition est d’attirer, de recruter, et de promouvoir la diversité des talents.
  Pourquoi travailler chez Accor ? Nous sommes bien plus qu’un leader mondial. Nous vous accueillons comme vous êtes et vous pouvez trouver le métier et la marque qui correspond à votre personnalité. Nous vous accompagnons dans votre évolution et votre apprentissage au quotidien, nous nous assurons que votre travail apporte du sens à votre vie. Ainsi, durant votre expérience avec nous, vous pouvez explorer les possibilités illimitées du Groupe Accor. En rejoignant Accor, vous écrivez chaque chapitre de votre histoire et ensemble nous pouvons imaginer l’Hôtellerie de demain. Découvrez la vie qui vous attend chez Accor, https://careers.accor.com/.
  Faites ce que vous aimez, prenez soin du monde qui vous entoure, osez challenger le status quo ! #BELIMITLESS


Fairmont Hotels & Resorts

navigation.mission