We’re here to give Canadians the educated and curated experience they deserve, as Canada's Cannabis Shop.  

Daily, we are creating opportunity for our team members to grow their career as we continue to expand with shops across the country, connecting communities.

Although cannabis has been cultivated for ages, today’s science brings a much deeper understanding to the table. And, that’s exactly why we want to be your guide to all things good and green. 

At Fire & Flower, we thoughtfully handpick each strain and accessory to maximize your experience. Our Cannistas share inspiring insights, easy-to-follow advice and as much or as little education as you want, making your purchase simple and snappy.

Retail & Consumer Goods

Fire & Flower

You must have retail experience, supervisory skills, strong communication, customer service abilities, and proficiency in Microsoft Office. A clear criminal record and provincial cannabis certification are required.

You will lead a customer success team, manage inventory, ensure safety compliance, handle complaints, oversee staff, authorize refunds and discounts, and maintain financial records daily.

North Battleford

About Us:
 Founded in 2020, FIKA Cannabis is a lifestyle brand redefining cannabis retail, including flagship locations in Toronto’s Union Station and Distillery District. Now with over 140+ locations across Canada, The FIKA Company is the home of 8 Canadian retail banners, including FIKA Cannabis, Fire &amp; Flower, Friendly Stranger, Pop’s Cannabis, Ganjika House, Flower Haze, Prairie Records and Bud Supply. Providing exceptional service in a variety of welcoming and intuitive store environments, The FIKA Company retail family is the destination for every type of cannabis consumer. 
 
 Job Overview 
 The Retail Store Manager is responsible for the daily operations and profitability of their assigned location(s), according to set goals and business objectives. Daily operations include staff management, customer satisfaction, product presentation, inventory management and carrying out seasonal changes and promotional activities. 
 All Retail Store Managers are expected to be stewards of compliance and education leading by example, providing education, and reinforcing company standards. 
 Core Competencies &amp; Requirements 
 
<ul> 
 <li>Accountability and dependability.</li> 
 <li>Ethics and integrity.</li> 
 <li>Excellent customer service skills.</li> 
 <li>Excellent time management and prioritizing skills.</li> 
 <li>Demonstrated ability to train, coach, mentor and motivate staff.</li> 
 <li>Inventory management skills.</li> 
 <li>High level of proficiency with Microsoft Office.</li> 
 <li>Strong communication skills (verbal &amp; written).</li> 
 <li>Strong customer service and troubleshooting skills.</li> 
 <li>Able to plan and organize work effectively and ensure its completion.</li> 
 <li>Well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills.</li> 
 <li>Ability to learn and adapt to sales software quickly.</li> 
 <li>Professional, responsive, and positive work attitude.</li> 
 <li>Meticulous records maintenance skills.</li> 
</ul> Job Duties 
 
<ul> 
 <li>Foster, develop, and motivate high performing customer success teams in a rapidly changing/growing environment.</li> 
 <li>Ensure all customer complaints are addressed and handled professionally.</li> 
 <li>Ensure that all health, safety, and security regulations are adhered to and required standards are met.</li> 
 <li>Maintain a full understanding and reinforce departmental policies, procedures, and regulations.</li> 
 <li>Communicate changes in policy, procedures, products, services, promotions, or any other alterations that affect the customer.</li> 
 <li>Maintain adequate stock through efficient inventory management and optimization.</li> 
 <li>Increase sales, expand markets, and promote business to meet given goals within provided guidelines.</li> 
 <li>Ensure processes are maintained for checking deliveries and packaging slips</li> 
 <li>Verify invoices against packaging slips and track all expenditures.</li> 
 <li>Ensure merchandise is always presented neatly and that items are priced and priced correctly.</li> 
 <li>Manage pricing in a product's life cycle by taking seasonal changes into account.</li> 
 <li>Authorize all customer refunds.</li> 
 <li>Authorize all employee discounts.</li> 
 <li>Provide management with required sales, staff, and other assigned productivity reports.</li> 
 <li>Balance sales, print and record receipts as well as track revenue daily.</li> 
 <li>Make bank deposits daily and reconcile bank statements.</li> 
 <li>Record visa and debit accounts.</li> 
 <li>Supervise all staff in the establishment and coordinate work to ensure productive operations at all hours.</li> 
</ul> Education, Training and Experience 
 
<ul> 
 <li>Minimum of 3 years work experience in the retail industry.</li> 
 <li>Minimum of 1 year work experience in a supervisory role in a retail environment.</li> 
 <li>Experience in all aspects of customer service.</li> 
 <li>Clear criminal record.</li> 
 <li>Provincial Cannabis Certification.</li> 
</ul> Working Conditions 
 
<ul> 
 <li>Some travel may be required.</li> 
 <li>Ability to attend and conduct presentations.</li> 
 <li>Manual dexterity required to use desktop computer and peripherals.</li> 
 <li>Ability to lift 25 pounds.</li> 
 <li>Overtime as required.</li> 
</ul> The FIKA Company respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths. 
 
 
<ul> 
 <li>Thank you for your interest and application, only those selected for next steps will be contacted. *</li> 
</ul>

About Us:
 Founded in 2020, FIKA Cannabis is a lifestyle brand redefining cannabis retail, including flagship locations in Toronto’s Union Station and Distillery District. Now with over 140+ locations across Canada, The FIKA Company is the home of 8 Canadian retail banners, including FIKA Cannabis, Fire & Flower, Friendly Stranger, Pop’s Cannabis, Ganjika House, Flower Haze, Prairie Records and Bud Supply. Providing exceptional service in a variety of welcoming and intuitive store environments, The FIKA Company retail family is the destination for every type of cannabis consumer. 

 Job Overview 
The Retail Store Manager is responsible for the daily operations and profitability of their assigned location(s), according to set goals and business objectives. Daily operations include staff management, customer satisfaction, product presentation, inventory management and carrying out seasonal changes and promotional activities. 
All Retail Store Managers are expected to be stewards of compliance and education leading by example, providing education, and reinforcing company standards. 
Core Competencies & Requirements 

 
 Accountability and dependability. 
 Ethics and integrity. 
 Excellent customer service skills. 
 Excellent time management and prioritizing skills. 
 Demonstrated ability to train, coach, mentor and motivate staff. 
 Inventory management skills. 
 High level of proficiency with Microsoft Office. 
 Strong communication skills (verbal & written). 
 Strong customer service and troubleshooting skills. 
 Able to plan and organize work effectively and ensure its completion. 
 Well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills. 
 Ability to learn and adapt to sales software quickly. 
 Professional, responsive, and positive work attitude. 
 Meticulous records maintenance skills. 
 Job Duties 

 
 Foster, develop, and motivate high performing customer success teams in a rapidly changing/growing environment. 
 Ensure all customer complaints are addressed and handled professionally. 
 Ensure that all health, safety, and security regulations are adhered to and required standards are met. 
 Maintain a full understanding and reinforce departmental policies, procedures, and regulations. 
 Communicate changes in policy, procedures, products, services, promotions, or any other alterations that affect the customer. 
 Maintain adequate stock through efficient inventory management and optimization. 
 Increase sales, expand markets, and promote business to meet given goals within provided guidelines. 
 Ensure processes are maintained for checking deliveries and packaging slips 
 Verify invoices against packaging slips and track all expenditures. 
 Ensure merchandise is always presented neatly and that items are priced and priced correctly. 
 Manage pricing in a product's life cycle by taking seasonal changes into account. 
 Authorize all customer refunds. 
 Authorize all employee discounts. 
 Provide management with required sales, staff, and other assigned productivity reports. 
 Balance sales, print and record receipts as well as track revenue daily. 
 Make bank deposits daily and reconcile bank statements. 
 Record visa and debit accounts. 
 Supervise all staff in the establishment and coordinate work to ensure productive operations at all hours. 
 Education, Training and Experience 

 
 Minimum of 3 years work experience in the retail industry. 
 Minimum of 1 year work experience in a supervisory role in a retail environment. 
 Experience in all aspects of customer service. 
 Clear criminal record. 
 Provincial Cannabis Certification. 
 Working Conditions 

 
 Some travel may be required. 
 Ability to attend and conduct presentations. 
 Manual dexterity required to use desktop computer and peripherals. 
 Ability to lift 25 pounds. 
 Overtime as required. 
 The FIKA Company respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths. 

 
 
 Thank you for your interest and application, only those selected for next steps will be contacted. * 


Store Manager - North Battleford - Retail Experience - Fire & Flower

Store Manager - North Battleford - Retail Experience

You must have retail sales experience, strong customer service skills, a high school diploma, clear criminal record, Provincial Cannabis Certification, and ability to lift 25 pounds.

You will greet customers, provide product guidance, generate sales, assist with merchandising, maintain inventory accuracy, and ensure top-notch customer service while keeping a professional demeanor.

Yorkton

About Us:
 Founded in 2020, FIKA Cannabis is a lifestyle brand redefining cannabis retail, including flagship locations in Toronto’s Union Station and Distillery District. Now with over 140+ locations across Canada, The FIKA Company is the home of 8 Canadian retail banners, including FIKA Cannabis, Fire &amp; Flower, Friendly Stranger, Pop’s Cannabis, Ganjika House, Flower Haze, Prairie Records and Bud Supply. Providing exceptional service in a variety of welcoming and intuitive store environments, The FIKA Company retail family is the destination for every type of cannabis consumer. 
 
 Job Overview 
 The Retail Sales Associate, under the direction of the Shift Lead, is primarily responsible for greeting customers and providing guidance on where they may find items within the store. The Retail Sales Associate understands their role as brand ambassador and provides positive brand experiences to all customers. Retail Sales Associates will generate sales, advise customers on the use and care of merchandise, and provide advice concerning specialized products and accessories. This role will participate in merchandising and promotional activities and must always maintain a high level of customer service. 
 Core Competencies &amp; Requirements 
 
<ul> 
 <li>Experience in retail sales preferred.</li> 
 <li>Ability to work in a fast-paced, dynamic environment.</li> 
 <li>Excellent customer service skills, interpersonal, organizational, and communication skills.</li> 
 <li>Motivated and creative team player.</li> 
 <li>Strong knowledge of retail sales principles, methods, practices, and techniques.</li> 
 <li>Ability to build and maintain lasting relationships with customers.</li> 
 <li>Strong communication skills (verbal &amp; written).</li> 
 <li>Self-motivation, with high energy, a positive attitude, and an engaging level of enthusiasm.</li> 
 <li>Ability to perform basic mathematical calculations.</li> 
 <li>Ability to work individually and as part of a team.</li> 
 <li>High level of integrity and work ethic.</li> 
</ul> Job Duties 
 
<ul> 
 <li>Greet customers and provide guidance on where they may find items within the store.</li> 
 <li>Provide award-winning customer service; build quality relationships with customers, suggest new services, and remind them of upcoming events.</li> 
 <li>Generate sales.</li> 
 <li>Advise customers on the use and care of accessories and provide advice concerning specialized products or services.</li> 
 <li>Participate in merchandising and promotional activities.</li> 
 <li>Maintain a high level of customer service.</li> 
 <li>Assist with setting up merchandise displays.</li> 
 <li>Work in partnership with store managers and other employees to maximize store sales and in-store presence.</li> 
 <li>Ensure accuracy in all transactions, inventory, and procedures.</li> 
 <li>Participate in all manner of store maintenance.</li> 
 <li>Maintain a high level of product knowledge.</li> 
 <li>Maintain a professional appearance, demeanor, and attitude always.</li> 
 <li>Performs other duties as required.</li> 
</ul> Education, Training &amp; Experience 
 
<ul> 
 <li>Experience in the retail industry preferred.</li> 
 <li>High school diploma or GED required.</li> 
 <li>Clear criminal record.</li> 
 <li>Provincial Cannabis Certification.</li> 
</ul> Working Conditions 
 
<ul> 
 <li>Ability to stand for long periods of time.</li> 
 <li>Ability to lift 25 pounds.</li> 
 <li>Overtime as required.</li> 
</ul> The FIKA Company respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths. 
 
 
<ul> 
 <li>Thank you for your interest and application, only those selected for next steps will be contacted. *</li> 
</ul>

About Us:
 Founded in 2020, FIKA Cannabis is a lifestyle brand redefining cannabis retail, including flagship locations in Toronto’s Union Station and Distillery District. Now with over 140+ locations across Canada, The FIKA Company is the home of 8 Canadian retail banners, including FIKA Cannabis, Fire & Flower, Friendly Stranger, Pop’s Cannabis, Ganjika House, Flower Haze, Prairie Records and Bud Supply. Providing exceptional service in a variety of welcoming and intuitive store environments, The FIKA Company retail family is the destination for every type of cannabis consumer. 

 Job Overview 
The Retail Sales Associate, under the direction of the Shift Lead, is primarily responsible for greeting customers and providing guidance on where they may find items within the store. The Retail Sales Associate understands their role as brand ambassador and provides positive brand experiences to all customers. Retail Sales Associates will generate sales, advise customers on the use and care of merchandise, and provide advice concerning specialized products and accessories. This role will participate in merchandising and promotional activities and must always maintain a high level of customer service. 
Core Competencies & Requirements 

 
 Experience in retail sales preferred. 
 Ability to work in a fast-paced, dynamic environment. 
 Excellent customer service skills, interpersonal, organizational, and communication skills. 
 Motivated and creative team player. 
 Strong knowledge of retail sales principles, methods, practices, and techniques. 
 Ability to build and maintain lasting relationships with customers. 
 Strong communication skills (verbal & written). 
 Self-motivation, with high energy, a positive attitude, and an engaging level of enthusiasm. 
 Ability to perform basic mathematical calculations. 
 Ability to work individually and as part of a team. 
 High level of integrity and work ethic. 
 Job Duties 

 
 Greet customers and provide guidance on where they may find items within the store. 
 Provide award-winning customer service; build quality relationships with customers, suggest new services, and remind them of upcoming events. 
 Generate sales. 
 Advise customers on the use and care of accessories and provide advice concerning specialized products or services. 
 Participate in merchandising and promotional activities. 
 Maintain a high level of customer service. 
 Assist with setting up merchandise displays. 
 Work in partnership with store managers and other employees to maximize store sales and in-store presence. 
 Ensure accuracy in all transactions, inventory, and procedures. 
 Participate in all manner of store maintenance. 
 Maintain a high level of product knowledge. 
 Maintain a professional appearance, demeanor, and attitude always. 
 Performs other duties as required. 
 Education, Training & Experience 

 
 Experience in the retail industry preferred. 
 High school diploma or GED required. 
 Clear criminal record. 
 Provincial Cannabis Certification. 
 Working Conditions 

 
 Ability to stand for long periods of time. 
 Ability to lift 25 pounds. 
 Overtime as required. 
 The FIKA Company respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths. 

 
 
 Thank you for your interest and application, only those selected for next steps will be contacted. * 


Sales Associate - Yorkton - Retail Experience - Fire & Flower

Sales Associate - Yorkton - Retail Experience

You need 2 years of retail experience, strong sales and customer service skills, effective communication, cash management, and a clear criminal record. Provincial Cannabis Certification is required.

You will open/close the store, provide exceptional customer service, train team members, address complaints, implement sales strategies, communicate policy changes, and ensure compliance.

St. Albert

About Us:
 Fire &amp; Flower is a leading, technology-powered, adult-use cannabis retailer with more than 70 corporate-owned stores in its network. The Company leverages its wholly owned technology development subsidiary, Hifyre Inc., to continually advance its proprietary retail operations model. 
 
 Job Overview 
 The Shift Leader is responsible for opening and closing duties, overseeing daily operations, and supervising staff during an assigned shift. 
 The Shift Leader maintains store appearance and product presentation to company standards and acts as a knowledge resource for team members. Duties include but are not limited to supervising staff, assisting cashiers, delivering a consistently high customer service level, cash management, administrative duties, setting alarms, and keeping the front of house clean and organized. 
 All Shift Leaders are expected to be stewards of compliance and education leading by example, providing education, and reinforcing company standards. The Shift Leader is also responsible for escalating all employee issues and customer complaints/inquiries to store managers for resolution. 
 Core Competencies and Requirements 
 
<ul> 
 <li>Strong knowledge of retail sales principles, methods, practices, and techniques.</li> 
 <li>Strong work ethic and positive team attitude.</li> 
 <li>Ability to guide, educate and motivate employees.</li> 
 <li>Strong customer service and troubleshooting skills.</li> 
 <li>Strong communication skills (verbal &amp; written).</li> 
 <li>Familiarity with security alarm systems – enabling and disabling.</li> 
 <li>Ability to learn and adapt to sales software quickly.</li> 
 <li>Proven data entry, data editing and typing skills.</li> 
 <li>Exceptional conflict resolution, negotiation, and objection handling skills.</li> 
 <li>Able to respond quickly in a dynamic and changing environment.</li> 
 <li>Excellent organizational and time management skills.</li> 
 <li>Experience with cash management.</li> 
</ul> Job Duties 
 
<ul> 
 <li>Open and Close retail store, including activating and deactivating alarms.</li> 
 <li>Greet and assist customers in a manner that models exemplary conduct to other staff</li> 
 <li>Provide a high level of customer service; build quality relationships with customers, suggest new products, provide product knowledge, and remind them of upcoming sales.</li> 
 <li>Assist with team member onboarding, training, and continuous education.</li> 
 <li>Build team commitment to high standards of service, exceeding Customer expectations and leading by example.</li> 
 <li>Maintain a full understanding and reinforce and departmental policies, procedures, and regulations.</li> 
 <li>Ensure all customer complaints are addressed and handled professionally.</li> 
 <li>Assist with the implementation of sales strategies and motivate sales team to achieve goals/targets.</li> 
 <li>Communicate changes in policy, procedures, products, services, promotions, or any other alterations that affect the customer.</li> 
 <li>Where necessary, identify and suggest technology solutions to meet evolving customer needs.</li> 
 <li>Escalate team member issues to direct manager.</li> 
 <li>Act as a steward of education and compliance.</li> 
</ul> Education, Training &amp; Experience 
 
<ul> 
 <li>2 years of experience in the retail industry.</li> 
 <li>High school diploma or GED required.</li> 
 <li>Experience in all aspects of customer service.</li> 
 <li>Clear criminal record.</li> 
 <li>Provincial Cannabis Certification.</li> 
</ul> Working Conditions 
 
<ul> 
 <li>Manual dexterity required to use desktop computer and peripherals.</li> 
 <li>Ability to stand for long periods of time.</li> 
 <li>Ability to lift 25 pounds.</li> 
 <li>Overtime as required.</li> 
</ul> Fire &amp; Flower respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths. 
 
<ul> 
 <li>Thank you for your interest and application, only those selected for next steps will be contacted. *</li> 
</ul>

About Us:
 Fire & Flower is a leading, technology-powered, adult-use cannabis retailer with more than 70 corporate-owned stores in its network. The Company leverages its wholly owned technology development subsidiary, Hifyre Inc., to continually advance its proprietary retail operations model. 

 Job Overview 
The Shift Leader is responsible for opening and closing duties, overseeing daily operations, and supervising staff during an assigned shift. 
The Shift Leader maintains store appearance and product presentation to company standards and acts as a knowledge resource for team members. Duties include but are not limited to supervising staff, assisting cashiers, delivering a consistently high customer service level, cash management, administrative duties, setting alarms, and keeping the front of house clean and organized. 
All Shift Leaders are expected to be stewards of compliance and education leading by example, providing education, and reinforcing company standards. The Shift Leader is also responsible for escalating all employee issues and customer complaints/inquiries to store managers for resolution. 
Core Competencies and Requirements 

 
 Strong knowledge of retail sales principles, methods, practices, and techniques. 
 Strong work ethic and positive team attitude. 
 Ability to guide, educate and motivate employees. 
 Strong customer service and troubleshooting skills. 
 Strong communication skills (verbal & written). 
 Familiarity with security alarm systems – enabling and disabling. 
 Ability to learn and adapt to sales software quickly. 
 Proven data entry, data editing and typing skills. 
 Exceptional conflict resolution, negotiation, and objection handling skills. 
 Able to respond quickly in a dynamic and changing environment. 
 Excellent organizational and time management skills. 
 Experience with cash management. 
 Job Duties 

 
 Open and Close retail store, including activating and deactivating alarms. 
 Greet and assist customers in a manner that models exemplary conduct to other staff 
 Provide a high level of customer service; build quality relationships with customers, suggest new products, provide product knowledge, and remind them of upcoming sales. 
 Assist with team member onboarding, training, and continuous education. 
 Build team commitment to high standards of service, exceeding Customer expectations and leading by example. 
 Maintain a full understanding and reinforce and departmental policies, procedures, and regulations. 
 Ensure all customer complaints are addressed and handled professionally. 
 Assist with the implementation of sales strategies and motivate sales team to achieve goals/targets. 
 Communicate changes in policy, procedures, products, services, promotions, or any other alterations that affect the customer. 
 Where necessary, identify and suggest technology solutions to meet evolving customer needs. 
 Escalate team member issues to direct manager. 
 Act as a steward of education and compliance. 
 Education, Training & Experience 

 
 2 years of experience in the retail industry. 
 High school diploma or GED required. 
 Experience in all aspects of customer service. 
 Clear criminal record. 
 Provincial Cannabis Certification. 
 Working Conditions 

 
 Manual dexterity required to use desktop computer and peripherals. 
 Ability to stand for long periods of time. 
 Ability to lift 25 pounds. 
 Overtime as required. 
 Fire & Flower respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths. 

 
 Thank you for your interest and application, only those selected for next steps will be contacted. * 


Fire & Flower

navigation.mission