Large

Flutter is a global sports betting, gaming and entertainment provider for over 18 million customers worldwide and the parent company of leading global consumer brands such as FanDuel, Sky Betting & Gaming, Paddy Power, PokerStars, Betfair, Sportsbet, Tombola, TVG, Adjarabet and Sisal. Our vision is to be the global leader in online sports betting and gaming by providing a vibrant and safe sports betting and gaming experience to our customers around the world.



Entertainment & Media

Flutter Entertainment Plc

You should have broadcast experience, preferably with Adobe Audition & Mairlist, or TV experience (submit footage). If lacking, full training will be provided.

You will present audio and TV content, engage with events, collaborate with teams for event prioritization, and ensure content aligns with brand style while exercising editorial control.

Customer Relations

Media & Journalism

Dublin

<div>
 <p><b>Your team </b></p>
 <ul>
  <li>The Broadcast team make up an integral part of the Screens &amp; Audio experience for the Paddy Power retail operations.</li>
  <li>We require a new Broadcaster to add a new dimension and freshness to the team.</li>
  <li>The Broadcast team own and produce the top-class audio-visual experience for the retail customer.</li>
  <li>Every day is different &amp; exciting in PP Retail. We have a brand-new TV Studio which services the PP Retail estate, and is hoped to support the wider PP Brand on a regular basis.</li>
  <li>You are the voice and face of the PP Retail experience.</li>
  <li>You will bring to life the PP Brand for customers.</li>
 </ul>
 <p><b>What you’ll do </b></p>
 <ul>
  <li>The Broadcaster will provide the customer with Audio &amp; TV Presentations to promote offers &amp; events.</li>
  <li>You provide build-up &amp; react to all the major <i>&amp; </i>minor events that make up the daily experience in a Paddy Power shop.</li>
  <li>You will work closely with the Screens &amp; Commercial teams to ensure the correct priority of events is presented.</li>
  <li>You will have editorial control of what races/events are heard, using the Golden Rules to ensure all the right content is seen/displayed.</li>
  <li>Key to this role will be presenting live &amp; recorded TV content, in the “Paddy Power” way (mischievous, self-depreciating).</li>
 </ul>
 <p><b>How you’ll do it </b></p>
 <ul>
  <li>Previous Broadcast experience will be advantageous, particularly with use of Adobe Audition &amp; Mairlist (but not essential).</li>
  <li>TV experience would be an advantage (please provide any footage, no more than 2 mins long).</li>
  <li>If no experience with the above, the successful applicant will be provided with full training.</li>
 </ul>
 <p>What’s on offer.</p>
 <ul>
  <li>£/€1,000 learning fund</li>
  <li>Twice-yearly bonus (with part of it guaranteed!)</li>
  <li>Unlimited Holiday</li>
  <li>Pension contribution scheme</li>
  <li>Private healthcare</li>
  <li>Access to thousands of Udemy courses</li>
  <li>Invest via the Company Sharesave Scheme</li>
  <li>16 Hours paid volunteering each year</li>
 </ul>
 <p><b>About PaddyPower </b></p>
 <p><b>Work that makes play jealous </b></p>
 <p>Paddy Power has been breaking and re-writing the rules since 1988, from on-track bookmakers to cheeky upstart mischief-makers, to part of the largest betting and gaming technology company in the world.</p>
 <p>Although we’ve grown to the betting behemoth we are today, we’ve not forgotten our roots. We continue to offer great value and entertainment to our customers and keep them at the heart of what we do.</p>
 <p>Our culture of hard work, boldness and an innovative spirit got us to where we are and we take our work seriously, but not ourselves! We win by having the best people working well together. Don’t pigeon-hole us either – our company is a mix of sports nuts, gaming innovators, tech geniuses, perceptive people-people, inspiring leaders… and a very busy legal team.</p>
 <p>We’ve got a growing squad of specialists, and we make the work fun. Sound good? Maybe there’s a spot on the team for you!</p>
 <p>Plus, PaddyPower is part of the Flutter UK &amp; Ireland family – a collection of big-hitting entertainment brands such as Betfair, Sky Betting &amp; Gaming and Tombola.</p>
 <p>About Flutter UK &amp; Ireland</p>
 <p>We are Flutter UK &amp; Ireland, part of the Global FTSE 100 Flutter Entertainment. Our division operates four of the most popular and trusted brands in the market: Sky Betting and Gaming, Tombola, Betfair and Paddy Power.</p>
 <p>Together the Flutter UKI brands offer market leading entertainment to millions of customers every single week! Over the last couple of decades, they have all ridden the wave of digital betting with industry firsts like ‘cash-out’, ‘Request a Bet’, betting exchanges and free to play games like Soccer Saturday Super 6.</p>
 <p>Working Here</p>
 <p>Do you want to work somewhere extraordinary? From the people you spend your days with, to the ground-breaking projects, no two days will be the same.</p>
 <p>Our 7,000+ colleagues come together to form an expert, supportive community across technology, product, commercial, data, infrastructure, marketing, and a myriad of subject areas.</p>
 <p>And the Values that guide us? Here they are:</p>
 <p><b>Customer First, Always | Change The Game | Win Together | Free To Be Me </b></p>
 <p>We’re proud of our 4 Values, they reflect what matters most to our people and will guide the decisions we make, represent what we believe in and support how we do things at Flutter UK &amp; Ireland.</p>
 <p>Find out more about how we co-created our Values with over 10,000+ insights from our people!</p>
 <p><b>We’re working to be an inclusive employer, and we encourage people from all backgrounds, ways of thinking and working to apply. Everyone brings different perspectives and experiences; you don't have to meet all the requirements listed to apply for this role. </b></p>
 <p><b>If you need any adjustments to make this role work for you let us know, and we’ll see how we can accommodate them.</b></p>
</div>


 Your team 
 
  The Broadcast team make up an integral part of the Screens & Audio experience for the Paddy Power retail operations.
  We require a new Broadcaster to add a new dimension and freshness to the team.
  The Broadcast team own and produce the top-class audio-visual experience for the retail customer.
  Every day is different & exciting in PP Retail. We have a brand-new TV Studio which services the PP Retail estate, and is hoped to support the wider PP Brand on a regular basis.
  You are the voice and face of the PP Retail experience.
  You will bring to life the PP Brand for customers.
 
 What you’ll do 
 
  The Broadcaster will provide the customer with Audio & TV Presentations to promote offers & events.
  You provide build-up & react to all the major & minor events that make up the daily experience in a Paddy Power shop.
  You will work closely with the Screens & Commercial teams to ensure the correct priority of events is presented.
  You will have editorial control of what races/events are heard, using the Golden Rules to ensure all the right content is seen/displayed.
  Key to this role will be presenting live & recorded TV content, in the “Paddy Power” way (mischievous, self-depreciating).
 
 How you’ll do it 
 
  Previous Broadcast experience will be advantageous, particularly with use of Adobe Audition & Mairlist (but not essential).
  TV experience would be an advantage (please provide any footage, no more than 2 mins long).
  If no experience with the above, the successful applicant will be provided with full training.
 
 What’s on offer.
 
  £/€1,000 learning fund
  Twice-yearly bonus (with part of it guaranteed!)
  Unlimited Holiday
  Pension contribution scheme
  Private healthcare
  Access to thousands of Udemy courses
  Invest via the Company Sharesave Scheme
  16 Hours paid volunteering each year
 
 About PaddyPower 
 Work that makes play jealous 
 Paddy Power has been breaking and re-writing the rules since 1988, from on-track bookmakers to cheeky upstart mischief-makers, to part of the largest betting and gaming technology company in the world.
 Although we’ve grown to the betting behemoth we are today, we’ve not forgotten our roots. We continue to offer great value and entertainment to our customers and keep them at the heart of what we do.
 Our culture of hard work, boldness and an innovative spirit got us to where we are and we take our work seriously, but not ourselves! We win by having the best people working well together. Don’t pigeon-hole us either – our company is a mix of sports nuts, gaming innovators, tech geniuses, perceptive people-people, inspiring leaders… and a very busy legal team.
 We’ve got a growing squad of specialists, and we make the work fun. Sound good? Maybe there’s a spot on the team for you!
 Plus, PaddyPower is part of the Flutter UK & Ireland family – a collection of big-hitting entertainment brands such as Betfair, Sky Betting & Gaming and Tombola.
 About Flutter UK & Ireland
 We are Flutter UK & Ireland, part of the Global FTSE 100 Flutter Entertainment. Our division operates four of the most popular and trusted brands in the market: Sky Betting and Gaming, Tombola, Betfair and Paddy Power.
 Together the Flutter UKI brands offer market leading entertainment to millions of customers every single week! Over the last couple of decades, they have all ridden the wave of digital betting with industry firsts like ‘cash-out’, ‘Request a Bet’, betting exchanges and free to play games like Soccer Saturday Super 6.
 Working Here
 Do you want to work somewhere extraordinary? From the people you spend your days with, to the ground-breaking projects, no two days will be the same.
 Our 7,000+ colleagues come together to form an expert, supportive community across technology, product, commercial, data, infrastructure, marketing, and a myriad of subject areas.
 And the Values that guide us? Here they are:
 Customer First, Always | Change The Game | Win Together | Free To Be Me 
 We’re proud of our 4 Values, they reflect what matters most to our people and will guide the decisions we make, represent what we believe in and support how we do things at Flutter UK & Ireland.
 Find out more about how we co-created our Values with over 10,000+ insights from our people!
 We’re working to be an inclusive employer, and we encourage people from all backgrounds, ways of thinking and working to apply. Everyone brings different perspectives and experiences; you don't have to meet all the requirements listed to apply for this role. 
 If you need any adjustments to make this role work for you let us know, and we’ll see how we can accommodate them.


Retail Broadcaster - Flutter Entertainment Plc

Retail Broadcaster

You should have a customer-focused attitude, adaptability, proactivity, teamwork skills, and a desire for growth, with a willingness to learn about the betting industry.

You will oversee shop operations, manage cash, process customer bets across various channels, maintain shop standards, adapt to situations, and ensure compliance with Social Responsibility duties.

Sales & Business Development

Galway

<div>
 <div>
  <div>
   <p><b>Starting From €13.05 per hour</b></p>
  </div>
  <div></div>
  <div>
   <p><b>YOUR ROLE IN THE TEAM?</b></p>
  </div>
  <div></div>
  <div>
   <p>Paddy’s Retail Betting Assistants are the face of the business! We want people who love talking and getting to know our customers. Staying calm under pressure, you must constantly look for ways to improve yourself and the shop. We are forever pushing and exploring new ways to drive the business to adapt to Retail’s ever evolving Online presence! Ideally, we want people who will embrace technology as they will flourish in Paddy Power, combining their ability to promote our online products and services within our shops and still provide an epic customer journey.</p>
  </div>
  <div>
   <p>We want all our people to always want to achieve more so when we say progression, we mean it! Be Brave… Map your journey to reach your career goals through endless opportunities within our business. Your journey with us is simply what you make of it! Don’t worry if you’ve never worked in the betting industry before, we’ll give you the knowledge… but it’s your attitude that counts! Does this sound like you? If so, keep reading!</p>
  </div>
  <div></div>
  <div>
   <p><b>HOW WE DO IT?</b></p>
  </div>
  <div></div>
  <div>
   <p>We want people who will exceed customer's expectations, building effective relationships with customers, creating a warm and positive environment which they love to be in. This will include serving our customers both in shop and over the telephone, cross selling our retail and online products and services, clearly communicating answers to customer queries and informing customers about our latest promotions.</p>
  </div>
  <div></div>
  <div>
   <p>Other duties will include:</p>
  </div>
  <div>
   <ul>
    <li><p>Step up and guide operations in the absence of the Shop and Deputy Manager</p></li>
   </ul>
  </div>
  <div>
   <ul>
    <li><p>Responsible for all shop operations including opening/closing procedures and cash management procedures</p></li>
   </ul>
  </div>
  <div>
   <ul>
    <li><p>Taking and processing customer bets through our multiple channels available which include but are not limited to our betting terminals, telephone services and in shop transactions</p></li>
   </ul>
  </div>
  <div>
   <ul>
    <li><p>Keeping and maintaining shop presentation standards</p></li>
   </ul>
  </div>
  <div>
   <ul>
    <li><p>Ability to adapt to different situations while still staying completely customer obsessed</p></li>
   </ul>
  </div>
  <div>
   <ul>
    <li><p>Play by the rules by complying with Social Responsibility duties</p></li>
   </ul>
  </div>
  <div>
   <ul>
    <li><p>Are you proactive, eager and focused on results? Do you have the potential to achieve shop goals and targets? Do you have a team player attitude and relish opportunities to show leadership skills? Paddy Power can give you the tools to do all of these things whilst continuously upskilling your knowledge through our Learning Academy.</p></li>
   </ul>
  </div>
 </div>
 <div></div>
 <div>
  <div>
   <p><b>WHATS IN IT FOR YOU?</b></p>
  </div>
  <div></div>
  <div>
   <p><b>Money Baller </b>– Reap the rewards</p>
  </div>
  <div>
   <ul>
    <li><p><b>Industry leading pay-rates </b>. Why wouldn’t you get paid more to do the same job?</p></li>
   </ul>
  </div>
  <div>
   <ul>
    <li><p><b>Salary Increase after 12 months service. </b>PP… Rewarding punters and employees since 1988.</p></li>
   </ul>
  </div>
  <div>
   <ul>
    <li><p><b>Additional Premiums for Overtime, Sunday &amp; Bank Holiday. </b>We all deserve a little extra.</p></li>
   </ul>
  </div>
  <div>
   <ul>
    <li><p><b>Paid Rest Breaks </b>. Only PP pay you to not work.</p></li>
   </ul>
  </div>
  <div>
   <ul>
    <li><p><b>Annual Bonus &amp; Cheltenham Bonus </b>. If we win… You win.</p></li>
   </ul>
  </div>
  <div>
   <ul>
    <li><p><b>25% discount on Flutter </b><b>Shares </b>. Get your ‘Share’ of the winnings.</p></li>
   </ul>
  </div>
  <div>
   <ul>
    <li><p><b>Refer &amp; Earn scheme </b>. Having a friend at work will make you hate your job less.</p></li>
   </ul>
  </div>
  <div></div>
  <div>
   <p><b>Team Doc </b>– Healthy worker is a happy worker</p>
  </div>
  <div>
   <ul>
    <li><p><b>Maternity &amp; Paternity leave top up. </b>This is not paid babysitting.</p></li>
   </ul>
  </div>
  <div>
   <ul>
    <li><p><b>Wedding Leave </b>. Up to One-week additional leave for years of pending punishment…</p></li>
   </ul>
  </div>
  <div>
   <ul>
    <li><p><b>Health Insurance (10% discount) </b>. Needed for all those years of pending punishment...</p></li>
   </ul>
  </div>
  <div>
   <ul>
    <li><p><b>Pension 4% Employer Contribution after 2 years </b>. Grow old… Gracefully.</p></li>
   </ul>
  </div>
  <div>
   <ul>
    <li><p><b>Six Free counselling sessions &amp; 24/7 EAP Telephone Support </b>. Even we know some benefits don't need a joke...</p></li>
   </ul>
  </div>
 </div>
 <div></div>
 <div>
  <div>
   <p><b>Craic &amp; Banter – </b>Working and living your best life</p>
  </div>
  <div>
   <ul>
    <li><p><b>Competitions with prizes like iPad and holidays </b>. Who wouldn’t want a holiday after the past two years?</p></li>
   </ul>
  </div>
  <div>
   <ul>
    <li><p><b>Big Christmas and Summer Party </b>. Who doesn’t love watching their manager slide across a dancefloor?</p></li>
   </ul>
  </div>
  <div>
   <ul>
    <li><p><b>Lifestyle and Retail discounts (WRKIT) </b>. You don’t always need a bus pass to get discounts.</p></li>
   </ul>
  </div>
  <div>
   <ul>
    <li><p><b>Live sports streamed in shop </b>. Horse racing, football, GAA, rugby, golf…. watch it all while at work</p></li>
   </ul>
  </div>
 </div>
</div>


 
  
   Starting From €13.05 per hour
  
  
  
   YOUR ROLE IN THE TEAM?
  
  
  
   Paddy’s Retail Betting Assistants are the face of the business! We want people who love talking and getting to know our customers. Staying calm under pressure, you must constantly look for ways to improve yourself and the shop. We are forever pushing and exploring new ways to drive the business to adapt to Retail’s ever evolving Online presence! Ideally, we want people who will embrace technology as they will flourish in Paddy Power, combining their ability to promote our online products and services within our shops and still provide an epic customer journey.
  
  
   We want all our people to always want to achieve more so when we say progression, we mean it! Be Brave… Map your journey to reach your career goals through endless opportunities within our business. Your journey with us is simply what you make of it! Don’t worry if you’ve never worked in the betting industry before, we’ll give you the knowledge… but it’s your attitude that counts! Does this sound like you? If so, keep reading!
  
  
  
   HOW WE DO IT?
  
  
  
   We want people who will exceed customer's expectations, building effective relationships with customers, creating a warm and positive environment which they love to be in. This will include serving our customers both in shop and over the telephone, cross selling our retail and online products and services, clearly communicating answers to customer queries and informing customers about our latest promotions.
  
  
  
   Other duties will include:
  
  
   
    Step up and guide operations in the absence of the Shop and Deputy Manager
   
  
  
   
    Responsible for all shop operations including opening/closing procedures and cash management procedures
   
  
  
   
    Taking and processing customer bets through our multiple channels available which include but are not limited to our betting terminals, telephone services and in shop transactions
   
  
  
   
    Keeping and maintaining shop presentation standards
   
  
  
   
    Ability to adapt to different situations while still staying completely customer obsessed
   
  
  
   
    Play by the rules by complying with Social Responsibility duties
   
  
  
   
    Are you proactive, eager and focused on results? Do you have the potential to achieve shop goals and targets? Do you have a team player attitude and relish opportunities to show leadership skills? Paddy Power can give you the tools to do all of these things whilst continuously upskilling your knowledge through our Learning Academy.
   
  
 
 
 
  
   WHATS IN IT FOR YOU?
  
  
  
   Money Baller – Reap the rewards
  
  
   
    Industry leading pay-rates . Why wouldn’t you get paid more to do the same job?
   
  
  
   
    Salary Increase after 12 months service. PP… Rewarding punters and employees since 1988.
   
  
  
   
    Additional Premiums for Overtime, Sunday & Bank Holiday. We all deserve a little extra.
   
  
  
   
    Paid Rest Breaks . Only PP pay you to not work.
   
  
  
   
    Annual Bonus & Cheltenham Bonus . If we win… You win.
   
  
  
   
    25% discount on Flutter Shares . Get your ‘Share’ of the winnings.
   
  
  
   
    Refer & Earn scheme . Having a friend at work will make you hate your job less.
   
  
  
  
   Team Doc – Healthy worker is a happy worker
  
  
   
    Maternity & Paternity leave top up. This is not paid babysitting.
   
  
  
   
    Wedding Leave . Up to One-week additional leave for years of pending punishment…
   
  
  
   
    Health Insurance (10% discount) . Needed for all those years of pending punishment...
   
  
  
   
    Pension 4% Employer Contribution after 2 years . Grow old… Gracefully.
   
  
  
   
    Six Free counselling sessions & 24/7 EAP Telephone Support . Even we know some benefits don't need a joke...
   
  
 
 
 
  
   Craic & Banter – Working and living your best life
  
  
   
    Competitions with prizes like iPad and holidays . Who wouldn’t want a holiday after the past two years?
   
  
  
   
    Big Christmas and Summer Party . Who doesn’t love watching their manager slide across a dancefloor?
   
  
  
   
    Lifestyle and Retail discounts (WRKIT) . You don’t always need a bus pass to get discounts.
   
  
  
   
    Live sports streamed in shop . Horse racing, football, GAA, rugby, golf…. watch it all while at work
   
  
 


Retail Betting Assistant - Flutter Entertainment Plc

Flutter Entertainment

Retail Betting Assistant

You must adapt to various situations while maintaining a strong focus on customer satisfaction and adhere to Social Responsibility guidelines at all times.

You will manage shop operations, process bets, maintain presentation standards, adapt to diverse situations, and ensure compliance with Social Responsibility duties.

London

<div>
 <div>
  <div>
   <b>PAY RATE £13.05ph </b>
  </div>
 </div>
 <div>
  <div>
   <div>
    <div>
     <div>
      <div>
       <div>
        <div>
         <div>
          <div>
           <div>
            <div>
             <div>
              <div>
               <div>
                <div>
                 <div>
                  <div>
                   <div>
                    <div>
                     <div>
                      <div>
                       <div>
                        <div>
                         <p><b>YOUR ROLE IN THE TEAM?</b></p>
                         <p>Paddy's Customer Service Team Leaders are the face of the business! We want people who love talking and getting to know our customers. Staying calm under pressure, you must constantly look for ways to improve yourself and the shop. We are forever pushing and exploring new ways to drive the business to adapt to Retail's ever evolving Online presence! Ideally, we want people who will embrace technology as they will flourish in Paddy Power, combining their ability to promote our online products and services within our shops and still provide an epic customer journey.</p>
                         <p>We want all our people to always want to achieve more so when we say progression, we mean it! Be Brave… Map your journey to reach your career goals through endless opportunities within our business. Your journey with us is simply what you make of it! Don't worry if you've never worked in the betting industry before, we'll give you the knowledge… but it's your attitude that counts! Does this sound like you? If so, keep reading!</p>
                         <p><b>HOW WE DO IT?</b></p>
                         <p>We want people who will exceed customer's expectations, building effective relationships with customers, creating a warm and positive environment which they love to be in. This will include cross selling our retail and online products and services, clearly communicating answers to customer queries and informing customers about our latest promotions.</p>
                         <p>Other duties will include:</p>
                         <ul>
                          <li>Responsible for all shop operations including opening and closing procedures</li>
                          <li>Taking and processing bets</li>
                          <li>Keeping and maintaining shop presentation standards</li>
                         </ul>
                         <ul>
                          <li>Ability to adapt to different situations while still staying completely customer obsessed</li>
                          <li>Play by the rules by complying with Social Responsibility duties</li>
                         </ul>
                         <p><b>WHATS IN IT FOR YOU?</b></p>
                         <ul>
                          <li><b>Money Baller </b><i>Reap the rewards</i></li>
                         </ul>
                         <ul>
                          <li><b>Industry leading pay-rates </b>. <i>Why wouldn't you get paid more to do the same job?</i></li>
                          <li><b>Salary Increase after 6 months </b>. <i>PP… Rewarding punters and employees since 1988.</i></li>
                          <li><b>20% discount on Flutter Shares.</b> <i>Get your ‘Share' of the winnings.</i></li>
                          <li><b>Refer &amp; Earn scheme </b>. <i>Having a friend at work will make you hate your job less.</i></li>
                         </ul>
                         <ul>
                          <li><b>Team Doc </b>Healthy worker is a happy worker</li>
                          <li><b>Maternity &amp; Paternity leave top up.</b> <i>This is not paid babysitting.</i></li>
                          <li><b>Company Sick Pay scheme (up to 5 weeks).</b> <i>Under the weather? Grab Paddy's umbrella.</i></li>
                          <li><b>Free eye test &amp; discount on VDU glasses.</b> <i>How would you watch sport at work otherwise?</i></li>
                          <li><b>Birthday Day off.</b> <i>Happy Birthday to you!</i></li>
                         </ul>
                         <ul>
                          <li><b>Six Free counselling sessions &amp; 24/7 EAP Telephone Support.</b> <i>Even we know some benefits don't need a joke...</i></li>
                          <li><b>Craic &amp; Banter</b> <i>Working and living your best life</i></li>
                          <li><b>Competitions with prizes. </b><i>Who doesn't like a bit of healthy competition?</i></li>
                          <li><b>Lifestyle and Retail discounts (WRKIT).</b> <i>You don't always need a bus pass to get discounts.</i></li>
                          <li><b>Live sports streamed in shop.</b> <i>Horse racing, football, darts, golf…. watch it all while at work.</i></li>
                         </ul>
                         <ul>
                          <li><b>Big Christmas and Grand National drinks.</b> <i>Who doesn't love watching their manager slide across a dancefloor?</i></li>
                          <li><b>Head Office secondment schemes.</b> <i>In case you want to know the business inside and out.</i></li>
                         </ul>
                        </div>
                       </div>
                      </div>
                     </div>
                    </div>
                   </div>
                  </div>
                 </div>
                </div>
               </div>
              </div>
             </div>
            </div>
           </div>
          </div>
         </div>
        </div>
       </div>
      </div>
     </div>
    </div>
   </div>
  </div>
 </div>
</div>


 
  
   PAY RATE £13.05ph 
  
 
 
  
   
    
     
      
       
        
         
          
           
            
             
              
               
                
                 
                  
                   
                    
                     
                      
                       
                        
                         YOUR ROLE IN THE TEAM?
                         Paddy's Customer Service Team Leaders are the face of the business! We want people who love talking and getting to know our customers. Staying calm under pressure, you must constantly look for ways to improve yourself and the shop. We are forever pushing and exploring new ways to drive the business to adapt to Retail's ever evolving Online presence! Ideally, we want people who will embrace technology as they will flourish in Paddy Power, combining their ability to promote our online products and services within our shops and still provide an epic customer journey.
                         We want all our people to always want to achieve more so when we say progression, we mean it! Be Brave… Map your journey to reach your career goals through endless opportunities within our business. Your journey with us is simply what you make of it! Don't worry if you've never worked in the betting industry before, we'll give you the knowledge… but it's your attitude that counts! Does this sound like you? If so, keep reading!
                         HOW WE DO IT?
                         We want people who will exceed customer's expectations, building effective relationships with customers, creating a warm and positive environment which they love to be in. This will include cross selling our retail and online products and services, clearly communicating answers to customer queries and informing customers about our latest promotions.
                         Other duties will include:
                         
                          Responsible for all shop operations including opening and closing procedures
                          Taking and processing bets
                          Keeping and maintaining shop presentation standards
                         
                         
                          Ability to adapt to different situations while still staying completely customer obsessed
                          Play by the rules by complying with Social Responsibility duties
                         
                         WHATS IN IT FOR YOU?
                         
                          Money Baller Reap the rewards
                         
                         
                          Industry leading pay-rates . Why wouldn't you get paid more to do the same job?
                          Salary Increase after 6 months . PP… Rewarding punters and employees since 1988.
                          20% discount on Flutter Shares. Get your ‘Share' of the winnings.
                          Refer & Earn scheme . Having a friend at work will make you hate your job less.
                         
                         
                          Team Doc Healthy worker is a happy worker
                          Maternity & Paternity leave top up. This is not paid babysitting.
                          Company Sick Pay scheme (up to 5 weeks). Under the weather? Grab Paddy's umbrella.
                          Free eye test & discount on VDU glasses. How would you watch sport at work otherwise?
                          Birthday Day off. Happy Birthday to you!
                         
                         
                          Six Free counselling sessions & 24/7 EAP Telephone Support. Even we know some benefits don't need a joke...
                          Craic & Banter Working and living your best life
                          Competitions with prizes. Who doesn't like a bit of healthy competition?
                          Lifestyle and Retail discounts (WRKIT). You don't always need a bus pass to get discounts.
                          Live sports streamed in shop. Horse racing, football, darts, golf…. watch it all while at work.
                         
                         
                          Big Christmas and Grand National drinks. Who doesn't love watching their manager slide across a dancefloor?
                          Head Office secondment schemes. In case you want to know the business inside and out.
                         
                        
                       
                      
                     
                    
                   
                  
                 
                
               
              
             
            
           
          
         
        
       
      
     
    
   
  
 


Customer Service Team Leader - Flutter Entertainment Plc

Customer Service Team Leader

You must be adaptable, customer-focused, and committed to compliance with Social Responsibility duties.

You will manage shop operations, process bets, maintain presentation standards, adapt to various situations, and ensure compliance with Social Responsibility duties.

Hospitality & Retail

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 <div>
  <b>PAY RATE £13.05ph </b>
 </div>
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         <div>
          <div>
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              <div>
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                <div>
                 <p><b>YOUR ROLE IN THE TEAM?</b></p>
                 <p>Paddy's Customer Service Team Leaders are the face of the business! We want people who love talking and getting to know our customers. Staying calm under pressure, you must constantly look for ways to improve yourself and the shop. We are forever pushing and exploring new ways to drive the business to adapt to Retail's ever evolving Online presence! Ideally, we want people who will embrace technology as they will flourish in Paddy Power, combining their ability to promote our online products and services within our shops and still provide an epic customer journey.</p>
                 <p>We want all our people to always want to achieve more so when we say progression, we mean it! Be Brave… Map your journey to reach your career goals through endless opportunities within our business. Your journey with us is simply what you make of it! Don't worry if you've never worked in the betting industry before, we'll give you the knowledge… but it's your attitude that counts! Does this sound like you? If so, keep reading!</p>
                 <p><b>HOW WE DO IT?</b></p>
                 <p>We want people who will exceed customer's expectations, building effective relationships with customers, creating a warm and positive environment which they love to be in. This will include cross selling our retail and online products and services, clearly communicating answers to customer queries and informing customers about our latest promotions.</p>
                 <p>Other duties will include:</p>
                 <ul>
                  <li>Responsible for all shop operations including opening and closing procedures</li>
                  <li>Taking and processing bets</li>
                  <li>Keeping and maintaining shop presentation standards</li>
                 </ul>
                 <ul>
                  <li>Ability to adapt to different situations while still staying completely customer obsessed</li>
                  <li>Play by the rules by complying with Social Responsibility duties</li>
                 </ul>
                 <p><b>WHATS IN IT FOR YOU?</b></p>
                 <ul>
                  <li><b>Money Baller </b><i>Reap the rewards</i></li>
                 </ul>
                 <ul>
                  <li><b>Industry leading pay-rates </b>. <i>Why wouldn't you get paid more to do the same job?</i></li>
                  <li><b>Salary Increase after 6 months </b>. <i>PP… Rewarding punters and employees since 1988.</i></li>
                  <li><b>20% discount on Flutter Shares.</b> <i>Get your ‘Share' of the winnings.</i></li>
                  <li><b>Refer &amp; Earn scheme </b>. <i>Having a friend at work will make you hate your job less.</i></li>
                 </ul>
                 <ul>
                  <li><b>Team Doc </b>Healthy worker is a happy worker</li>
                  <li><b>Maternity &amp; Paternity leave top up.</b> <i>This is not paid babysitting.</i></li>
                  <li><b>Company Sick Pay scheme (up to 5 weeks).</b> <i>Under the weather? Grab Paddy's umbrella.</i></li>
                  <li><b>Free eye test &amp; discount on VDU glasses.</b> <i>How would you watch sport at work otherwise?</i></li>
                  <li><b>Birthday Day off.</b> <i>Happy Birthday to you!</i></li>
                 </ul>
                 <ul>
                  <li><b>Six Free counselling sessions &amp; 24/7 EAP Telephone Support.</b> <i>Even we know some benefits don't need a joke...</i></li>
                  <li><b>Craic &amp; Banter</b> <i>Working and living your best life</i></li>
                  <li><b>Competitions with prizes. </b><i>Who doesn't like a bit of healthy competition?</i></li>
                  <li><b>Lifestyle and Retail discounts (WRKIT).</b> <i>You don't always need a bus pass to get discounts.</i></li>
                  <li><b>Live sports streamed in shop.</b> <i>Horse racing, football, darts, golf…. watch it all while at work.</i></li>
                 </ul>
                 <ul>
                  <li><b>Big Christmas and Grand National drinks.</b> <i>Who doesn't love watching their manager slide across a dancefloor?</i></li>
                  <li><b>Head Office secondment schemes.</b> <i>In case you want to know the business inside and out.</i></li>
                 </ul>
                </div>
               </div>
              </div>
             </div>
            </div>
           </div>
          </div>
         </div>
        </div>
       </div>
      </div>
     </div>
    </div>
   </div>
  </div>
 </div>
</div>


 
  PAY RATE £13.05ph 
 
 
  
   
    
     
      
       
        
         
          
           
            
             
              
               
                
                 YOUR ROLE IN THE TEAM?
                 Paddy's Customer Service Team Leaders are the face of the business! We want people who love talking and getting to know our customers. Staying calm under pressure, you must constantly look for ways to improve yourself and the shop. We are forever pushing and exploring new ways to drive the business to adapt to Retail's ever evolving Online presence! Ideally, we want people who will embrace technology as they will flourish in Paddy Power, combining their ability to promote our online products and services within our shops and still provide an epic customer journey.
                 We want all our people to always want to achieve more so when we say progression, we mean it! Be Brave… Map your journey to reach your career goals through endless opportunities within our business. Your journey with us is simply what you make of it! Don't worry if you've never worked in the betting industry before, we'll give you the knowledge… but it's your attitude that counts! Does this sound like you? If so, keep reading!
                 HOW WE DO IT?
                 We want people who will exceed customer's expectations, building effective relationships with customers, creating a warm and positive environment which they love to be in. This will include cross selling our retail and online products and services, clearly communicating answers to customer queries and informing customers about our latest promotions.
                 Other duties will include:
                 
                  Responsible for all shop operations including opening and closing procedures
                  Taking and processing bets
                  Keeping and maintaining shop presentation standards
                 
                 
                  Ability to adapt to different situations while still staying completely customer obsessed
                  Play by the rules by complying with Social Responsibility duties
                 
                 WHATS IN IT FOR YOU?
                 
                  Money Baller Reap the rewards
                 
                 
                  Industry leading pay-rates . Why wouldn't you get paid more to do the same job?
                  Salary Increase after 6 months . PP… Rewarding punters and employees since 1988.
                  20% discount on Flutter Shares. Get your ‘Share' of the winnings.
                  Refer & Earn scheme . Having a friend at work will make you hate your job less.
                 
                 
                  Team Doc Healthy worker is a happy worker
                  Maternity & Paternity leave top up. This is not paid babysitting.
                  Company Sick Pay scheme (up to 5 weeks). Under the weather? Grab Paddy's umbrella.
                  Free eye test & discount on VDU glasses. How would you watch sport at work otherwise?
                  Birthday Day off. Happy Birthday to you!
                 
                 
                  Six Free counselling sessions & 24/7 EAP Telephone Support. Even we know some benefits don't need a joke...
                  Craic & Banter Working and living your best life
                  Competitions with prizes. Who doesn't like a bit of healthy competition?
                  Lifestyle and Retail discounts (WRKIT). You don't always need a bus pass to get discounts.
                  Live sports streamed in shop. Horse racing, football, darts, golf…. watch it all while at work.
                 
                 
                  Big Christmas and Grand National drinks. Who doesn't love watching their manager slide across a dancefloor?
                  Head Office secondment schemes. In case you want to know the business inside and out.
                 
                
               
              
             
            
           
          
         
        
       
      
     
    
   
  
 


You need 3-6 years in Brand Management or Creative Writing, real-money poker experience is a plus, and proven skills in brand strategy, audience targeting, and creative campaigns.

You will develop and execute marketing campaigns, lead creative projects, write scripts, analyze market insights, ensure brand consistency, and collaborate with teams and agencies for optimal performance.

Marketing

Creative Arts & Fashion

Gurgaon

We are Asia’s fastest-growing skill-based gaming company and partner brand of Flutter which is a multi-billion dollar global gaming organisation. We are focused on providing our customers with the most innovative and exciting gaming experience possible. Our success has been driven by our commitment to excellence, our passion for gaming, and our ability to continuously innovate. We are driven by our strong value system, which encompasses an obsession with data, a hustler’s attitude, an owner's mindset, leading with love, and embracing change.<br><br>As our Brand Manager, you will be responsible for creating and executing marketing campaigns that increase brand awareness and drive revenue growth. The ideal candidate will have a creative mindset, strong project management skills, and experience in campaign ideation, scripting, and GTM (Go-to-Market) strategies.<br><br>Responsibilities<br><br><br> * Develop and execute marketing campaigns that align with the brand's overall strategy and goals.<br> * Lead creative projects from ideation to execution, collaborating with cross-functional teams such as design, content, and product development.<br> * Write scripts for marketing campaigns and digital ads that are aligned with the brand's voice and tone.<br> * Conduct market research and analyze consumer insights to inform campaign strategies and messaging.<br> * Work with internal stakeholders to ensure successful campaign launches and monitor campaign performance to optimize results.<br> * Collaborate with external agencies to ensure campaigns are executed on time and within budget.<br> * Ensure brand consistency across all touchpoints, including social media, email marketing, and website content.<br> * Stay up-to-date with industry trends and developments to ensure the brand remains competitive in the market.<br>   <br>   <br><br>Requirements<br><br><br> * 3-6 years of experience as Brand Manager/Creative Writer or an equivalent position<br> * Prior experience in a real-money poker will be a plus<br> * Proven ability to develop brand and marketing strategies<br> * Experience in identifying target audiences and devising effective creative campaigns<br>   <br>   <br><br>What Junglee Games offers for this role:-<br><br><br> * Meaningful global exposure and an opportunity to represent Junglee Games as part of Flutter Entertainment, the largest real-money gaming company in the world.<br> * Ample learning opportunities and the opportunity to work with some of the best leaders and minds in the industry.<br> * In-depth understanding of the gaming ecosystem.<br> * Competitive compensation and incentives.<br> * Excellent work environment, great culture, and global exposure

We are Asia’s fastest-growing skill-based gaming company and partner brand of Flutter which is a multi-billion dollar global gaming organisation. We are focused on providing our customers with the most innovative and exciting gaming experience possible. Our success has been driven by our commitment to excellence, our passion for gaming, and our ability to continuously innovate. We are driven by our strong value system, which encompasses an obsession with data, a hustler’s attitude, an owner's mindset, leading with love, and embracing change.As our Brand Manager, you will be responsible for creating and executing marketing campaigns that increase brand awareness and drive revenue growth. The ideal candidate will have a creative mindset, strong project management skills, and experience in campaign ideation, scripting, and GTM (Go-to-Market) strategies.Responsibilities * Develop and execute marketing campaigns that align with the brand's overall strategy and goals. * Lead creative projects from ideation to execution, collaborating with cross-functional teams such as design, content, and product development. * Write scripts for marketing campaigns and digital ads that are aligned with the brand's voice and tone. * Conduct market research and analyze consumer insights to inform campaign strategies and messaging. * Work with internal stakeholders to ensure successful campaign launches and monitor campaign performance to optimize results. * Collaborate with external agencies to ensure campaigns are executed on time and within budget. * Ensure brand consistency across all touchpoints, including social media, email marketing, and website content. * Stay up-to-date with industry trends and developments to ensure the brand remains competitive in the market.      Requirements * 3-6 years of experience as Brand Manager/Creative Writer or an equivalent position * Prior experience in a real-money poker will be a plus * Proven ability to develop brand and marketing strategies * Experience in identifying target audiences and devising effective creative campaigns      What Junglee Games offers for this role:- * Meaningful global exposure and an opportunity to represent Junglee Games as part of Flutter Entertainment, the largest real-money gaming company in the world. * Ample learning opportunities and the opportunity to work with some of the best leaders and minds in the industry. * In-depth understanding of the gaming ecosystem. * Competitive compensation and incentives. * Excellent work environment, great culture, and global exposure

Flutter Entertainment Plc

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