GC Realty & Development, LLC is proud to present local team members with benefits that will be sure to help balance work/life and grow personally.

As Chicago’s Responsive Property Manager®, we provide our clients the highest possible value through our full-service Property Management and Brokerage Services. The core of our business centers around the principle of being Responsive. As a service-based business, this philosophy guides our company every day.  We’ll simplify your life by taking away the day-to-day pains of real estate investment, give you privacy as the owner, and your time back to do other things. Connect with us to learn the value you’ll get when working with our team.

Real Estate

GC Realty & Development, LLC

You must have fluent English, 1+ year in customer service or property management, experience with residential maintenance, decision-making skills, graveyard shift availability, and a remote work setup.

You will review and approve work orders, engage with residents, communicate about emergencies, follow up on pending issues, complete incident reports, resolve disputes, and escalate unresolved matters.

Customer Relations

Business, Operations & Strategy

Manila

<ul><li>US Property Management experience? Want to leverage your career? Have you worked in a Maintenance Department or as a Property Manager? Keep Scrolling!</li><li>We are growing from 1,400 to 3,500 doors under management in the next 4 years. This type of growth requires team members with US Property Management experience from the candidate for this role. The right candidate will help the team grow their level of expertise, and should be someone that wants to level up their career.</li></ul>Role Overview:<ul><li>This is a fast paced role where your day will go by quickly! If you get stressed easily you can stop scrolling now! The Work Order Approval Specialist reviews maintenance requests, troubleshoots with residents, rejects some requests that are not real issues, and gets the rest approved and handed over to our maintenance team with clear direction while keeping the resident updated on next steps. The volume can range anywhere from 25-40 maintenance requests per day!</li></ul>What You Will Get:<ul><li>$5.00 - $7.00 Per Hour (USD) based on experience</li><li>10 days of Paid Time Off (PTO)</li><li>7 US holidays are paid for</li><li>1 additional day of PTO to celebrate your birthday!</li><li>Google Reviews - Get paid for each 5 star review you get</li><li>Join our Better Book Club! The more you read, the more you get!</li><li>Yearly performance bonus</li><li>Opportunities for professional growth and fun team activities</li><li>Ability to have influence and make an impact right away. We want you to take initiative from the start</li><li>An industry leader on your future resume</li></ul>Your Background:<ul><li>English skills! You have a neutral accent and you can speak with fluency.</li><li>At least 1 year of experience in Customer Service or Account Management roles.</li><li>At least 1 year of experience as remote Maintenance Coordinator or Dispatcher, or remote Property Manager.</li><li>Strong understanding of how Residential Maintenance works in the US, understands and has experience evaluating work orders for accuracy, utilizing processes such as routine inspections, preventive maintenance, emergency repairs, and coordination with contractors.</li><li>Practiced in a role where you had to make hundreds of decisions a day on your own</li><li>A proactive, but calm under pressure, can-do attitude and top-notch understanding of the details.</li><li>Practiced in a role where you had to make 100s of decisions a day yourself</li><li>At least 1 year experience working the graveyard shift to work US business hours</li><li>Your own work-from-home set up, including a modern computer, stable and fast internet connection, and a quiet working space.</li></ul>What You'll Do:<ul><li>Review and Approve New Work Orders: Evaluate priority and identify all necessary steps for approval.</li><li>Engage with Residents: Address and resolve any work order concerns before approval and dispatch.</li><li>Proactive Emergency Communication: Inform tenants about next steps for emergency work orders.</li><li>Follow-Up on Pending Work Orders: Monitor and address work orders that have been open for 5+ days.</li><li>Complete Incident Reports: Accurately fill out all necessary incident forms using Podio applications.</li><li>Resolve Maintenance Chargeback Disputes: Handle tenant disputes related to maintenance charges.</li><li>Escalate Issues: Forward unresolved matters to the Client Services Manager.</li><li>Additional Responsibilities: Carry out other tasks as assigned by the Client Services Manager.</li></ul>The GC Realty Experience ™<ul><li>What makes The GC Realty Experience™ so special? Every day at GC Realty &amp; Development LLC, we deliver The GC Realty Experience™ through our company core values: RESPONSIVE, OWN IT, WHATEVER IT TAKES, and BETTER RESULTS. The GC Realty Experience™ is simply part of our DNA. You see it in our words, actions, and decisions every single day. We want any GC team member, client, resident, vendor, or anyone that comes in contact with the brand to feel the GC Realty Experience™. We consistently make doing business with us easy by offering the right solutions the first time and leaving everyone with a remarkable customer experience.</li><li>The GC Realty Experience™ is our way of doing business, it is our North Star. By consistently delivering The GC Realty Experience™, we build trust among our tenants, clients, vendors, and all those who interact with our brand. It drives accountability and collaboration among us, fostering a culture of excellence and constant improvement. You may find it easy to follow in good times, but it's when you're dealing with especially difficult issues that the GC Realty Experience shines brightest, separating us from our competitors. It doesn't matter where you sit in the company. You make the GC Realty Experience™ a reality every day.</li><li>Does this sound like the right fit for you??? Want to learn more before you apply? We encourage you to check out our reputation online, our GlassDoor reviews, and our podcast Straight Up Chicago Investor.</li></ul>

US Property Management experience? Want to leverage your career? Have you worked in a Maintenance Department or as a Property Manager? Keep Scrolling!We are growing from 1,400 to 3,500 doors under management in the next 4 years. This type of growth requires team members with US Property Management experience from the candidate for this role. The right candidate will help the team grow their level of expertise, and should be someone that wants to level up their career.Role Overview:This is a fast paced role where your day will go by quickly! If you get stressed easily you can stop scrolling now! The Work Order Approval Specialist reviews maintenance requests, troubleshoots with residents, rejects some requests that are not real issues, and gets the rest approved and handed over to our maintenance team with clear direction while keeping the resident updated on next steps. The volume can range anywhere from 25-40 maintenance requests per day!What You Will Get:$5.00 - $7.00 Per Hour (USD) based on experience10 days of Paid Time Off (PTO)7 US holidays are paid for1 additional day of PTO to celebrate your birthday!Google Reviews - Get paid for each 5 star review you getJoin our Better Book Club! The more you read, the more you get!Yearly performance bonusOpportunities for professional growth and fun team activitiesAbility to have influence and make an impact right away. We want you to take initiative from the startAn industry leader on your future resumeYour Background:English skills! You have a neutral accent and you can speak with fluency.At least 1 year of experience in Customer Service or Account Management roles.At least 1 year of experience as remote Maintenance Coordinator or Dispatcher, or remote Property Manager.Strong understanding of how Residential Maintenance works in the US, understands and has experience evaluating work orders for accuracy, utilizing processes such as routine inspections, preventive maintenance, emergency repairs, and coordination with contractors.Practiced in a role where you had to make hundreds of decisions a day on your ownA proactive, but calm under pressure, can-do attitude and top-notch understanding of the details.Practiced in a role where you had to make 100s of decisions a day yourselfAt least 1 year experience working the graveyard shift to work US business hoursYour own work-from-home set up, including a modern computer, stable and fast internet connection, and a quiet working space.What You'll Do:Review and Approve New Work Orders: Evaluate priority and identify all necessary steps for approval.Engage with Residents: Address and resolve any work order concerns before approval and dispatch.Proactive Emergency Communication: Inform tenants about next steps for emergency work orders.Follow-Up on Pending Work Orders: Monitor and address work orders that have been open for 5+ days.Complete Incident Reports: Accurately fill out all necessary incident forms using Podio applications.Resolve Maintenance Chargeback Disputes: Handle tenant disputes related to maintenance charges.Escalate Issues: Forward unresolved matters to the Client Services Manager.Additional Responsibilities: Carry out other tasks as assigned by the Client Services Manager.The GC Realty Experience ™What makes The GC Realty Experience™ so special? Every day at GC Realty & Development LLC, we deliver The GC Realty Experience™ through our company core values: RESPONSIVE, OWN IT, WHATEVER IT TAKES, and BETTER RESULTS. The GC Realty Experience™ is simply part of our DNA. You see it in our words, actions, and decisions every single day. We want any GC team member, client, resident, vendor, or anyone that comes in contact with the brand to feel the GC Realty Experience™. We consistently make doing business with us easy by offering the right solutions the first time and leaving everyone with a remarkable customer experience.The GC Realty Experience™ is our way of doing business, it is our North Star. By consistently delivering The GC Realty Experience™, we build trust among our tenants, clients, vendors, and all those who interact with our brand. It drives accountability and collaboration among us, fostering a culture of excellence and constant improvement. You may find it easy to follow in good times, but it's when you're dealing with especially difficult issues that the GC Realty Experience shines brightest, separating us from our competitors. It doesn't matter where you sit in the company. You make the GC Realty Experience™ a reality every day.Does this sound like the right fit for you??? Want to learn more before you apply? We encourage you to check out our reputation online, our GlassDoor reviews, and our podcast Straight Up Chicago Investor.

Work Order Approval Specialist- Property Management - GC Realty & Development, LLC

Philippines

<div>
 US Property Management experience? Want to leverage your career? Have you worked in a Maintenance Department or as a Property Manager? Keep Scrolling!
 We are growing from 1,400 to 3,500 doors under management in the next 4 years. This type of growth requires team members with US Property Management experience from the candidate for this role. The right candidate will help the team grow their level of expertise, and should be someone that wants to level up their career.
 Role Overview:
 This is a fast paced role where your day will go by quickly! If you get stressed easily you can stop scrolling now! The Work Order Approval Specialist reviews maintenance requests, troubleshoots with residents, rejects some requests that are not real issues, and gets the rest approved and handed over to our maintenance team with clear direction while keeping the resident updated on next steps. The volume can range anywhere from 25-40 maintenance requests per day!
 What You Will Get:
 <ul>
 <li> $5.00 - $7.00 Per Hour (USD) based on experience</li>
 <li> 10 days of Paid Time Off (PTO)</li>
 <li> 7 US holidays are paid for</li>
 <li>1 additional day of PTO to celebrate your birthday!</li>
 <li>Google Reviews - Get paid for each 5 star review you get</li>
 <li>Join our Better Book Club! The more you read, the more you get!</li>
 <li>Yearly performance bonus</li>
 <li>Opportunities for professional growth and fun team activities</li>
 <li>Ability to have influence and make an impact right away. We want you to take initiative from the start</li>
 <li>An industry leader on your future resume</li>
 </ul>
 Your Background:
 <ul>
 <li> English skills! You have a neutral accent and you can speak with fluency.</li>
 <li>At least 1 year of experience in Customer Service or Account Management roles.</li>
 <li>At least 1 year of experience as remote Maintenance Coordinator or Dispatcher, or remote Property Manager.</li>
 <li>Strong understanding of how Residential Maintenance works in the US, understands and has experience evaluating work orders for accuracy, utilizing processes such as routine inspections, preventive maintenance, emergency repairs, and coordination with contractors.</li>
 <li>Practiced in a role where you had to make hundreds of decisions a day on your own</li>
 <li>A proactive, but calm under pressure, can-do attitude and top-notch understanding of the details.</li>
 <li>Practiced in a role where you had to make 100s of decisions a day yourself</li>
 <li>At least 1 year experience working the graveyard shift to work US business hours</li>
 <li>Your own work-from-home set up, including a modern computer, stable and fast internet connection, and a quiet working space.</li>
 </ul>
 What You'll Do
 <ul>
 <li> Review and Approve New Work Orders: Evaluate priority and identify all necessary steps for approval.</li>
 <li> Engage with Residents: Address and resolve any work order concerns before approval and dispatch.</li>
 <li> Proactive Emergency Communication: Inform tenants about next steps for emergency work orders.</li>
 <li> Follow-Up on Pending Work Orders: Monitor and address work orders that have been open for 5+ days.</li>
 <li> Complete Incident Reports: Accurately fill out all necessary incident forms using Podio applications.</li>
 <li> Resolve Maintenance Chargeback Disputes: Handle tenant disputes related to maintenance charges.</li>
 <li> Escalate Issues: Forward unresolved matters to the Client Services Manager.</li>
 <li> Additional Responsibilities: Carry out other tasks as assigned by the Client Services Manager.</li>
 </ul>
 The GC Realty Experience ™
 What makes The GC Realty Experience™ so special? Every day at GC Realty &amp; Development LLC, we deliver The GC Realty Experience™ through our company core values: RESPONSIVE, OWN IT, WHATEVER IT TAKES, and BETTER RESULTS. The GC Realty Experience™ is simply part of our DNA. You see it in our words, actions, and decisions every single day. We want any GC team member, client, resident, vendor, or anyone that comes in contact with the brand to feel the GC Realty Experience™. We consistently make doing business with us easy by offering the right solutions the first time and leaving everyone with a remarkable customer experience.
 The GC Realty Experience™ is our way of doing business, it is our North Star. By consistently delivering The GC Realty Experience™, we build trust among our tenants, clients, vendors, and all those who interact with our brand. It drives accountability and collaboration among us, fostering a culture of excellence and constant improvement. You may find it easy to follow in good times, but it's when you're dealing with especially difficult issues that the GC Realty Experience shines brightest, separating us from our competitors. It doesn't matter where you sit in the company. You make the GC Realty Experience™ a reality every day.
 Does this sound like the right fit for you??? Want to learn more before you apply? We encourage you to check out our reputation online, our GlassDoor reviews, and our podcast Straight Up Chicago Investor.
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GC Realty & Development, LLC

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GC Realty & Development, LLC is proud to present local team members with benefits that will be sure to help balance work/life and grow personally.

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