Large

Guidepoint is a research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we enable our clients to turn answers into action.

Backed by a network of nearly 1.5 million experts, and Guidepoint’s 1,300 employees worldwide we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.

Consulting

Guidepoint

You need strong organizational skills, excellent communication, client-focused mindset, ability to manage multiple tasks, and experience in account management or client services.

You will manage client accounts, coordinate communication, ensure service quality, and assist in resolving issues to enhance client satisfaction and support business operations.

London

<div>
 OVERVIEW: Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients' decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action. 
 Backed by a network of nearly 1.5 million experts, and Guidepoint's 1,300 employees worldwide we inform leading organizations' research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful. Play a vital role in Guidepoint's success. 
 As a Coordinator on the Client Service team, you will be overseeing all administration within your client service team. You will be booking client consultations, tracking projects for the team, and qualifying the experts. 
 Who We Are: 
 Team-oriented and collaborative 
 Hard-working professionals who strive for excellence 
 ‍ Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients 
 Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint 
 Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory. 
 What YOU will own: 
 <ul> 
 <li>Responsible for scheduling bulk telephone consultations for client service teams</li> 
 <li>Coordinate with advisors to confirm telephone consultations</li> 
 <li>Leave messages and follow up with Advisors to expedite scheduling projects</li> 
 <li>Maintain an updated status of client telephone consultations</li> 
 <li>Update Advisors' profiles as needed</li> 
 <li>Qualify Advisors via questionnaire to confirm if they are appropriate for consultations</li> 
 <li>Follow multiple work streams to help Project Managers organize client requests and track progress on projects</li> 
 <li>Assist with ad-hoc requests</li> 
 </ul> 
 Experience YOU will bring: 
 <ul> 
 <li>Bachelor's degree</li> 
 <li>Previous internship/volunteering/extracurriculars</li> 
 <li>The right to work in the UK</li> 
 </ul> 
 Skills YOU will Bring: 
 <ul> 
 <li>Desire to work in a sales/lead generation role that is KPI and metrics-driven</li> 
 <li>Ability to work in a fast-paced, results-oriented environment</li> 
 <li>Excellent time management and organizational skills</li> 
 <li>Outgoing personality with the ability to speak with people at all professional levels</li> 
 <li>Intellectual curiosity and desire to learn</li> 
 <li>Excellent written and verbal communication skills</li> 
 <li>Demonstrated ability to work both individually and as part of a team</li> 
 </ul> 
 What We Offer: 
 Competitive compensation 
 Private health insurance 
 Entrepreneurial environment, autonomy, and fast decisions 
 International exposure to the global Guidepoint service teams 
 Casual work environment 
 Summer and winter team events 
 Interview Process: 
 <ul> 
 <li>Meet your Guidepoint Recruiter!</li> 
 <ul>
 <li>Initial Candidate Screen</li> 
 </ul>
 <li>Meet the Guidepoint Teams!</li> 
 <ul>
 <li>Hiring Manager Interview</li> 
 </ul>
 <li>Mock Assessment (Role Dependent)</li> 
 <ul>
 <li>Complete a stimulated client request and gain more insight into the role</li> 
 </ul>
 <li>Interview Process Outcome</li> 
 </ul> 
 At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience. 
 #LI-HYBRID
</div>



 OVERVIEW: Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients' decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action. 
  Backed by a network of nearly 1.5 million experts, and Guidepoint's 1,300 employees worldwide we inform leading organizations' research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful. Play a vital role in Guidepoint's success. 
  As a Coordinator on the Client Service team, you will be overseeing all administration within your client service team. You will be booking client consultations, tracking projects for the team, and qualifying the experts. 
  Who We Are: 
  Team-oriented and collaborative 
  Hard-working professionals who strive for excellence 
  ‍ Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients 
  Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint 
  Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory. 
  What YOU will own: 
  
  Responsible for scheduling bulk telephone consultations for client service teams 
  Coordinate with advisors to confirm telephone consultations 
  Leave messages and follow up with Advisors to expedite scheduling projects 
  Maintain an updated status of client telephone consultations 
  Update Advisors' profiles as needed 
  Qualify Advisors via questionnaire to confirm if they are appropriate for consultations 
  Follow multiple work streams to help Project Managers organize client requests and track progress on projects 
  Assist with ad-hoc requests 
  
 Experience YOU will bring: 
  
  Bachelor's degree 
  Previous internship/volunteering/extracurriculars 
  The right to work in the UK 
  
 Skills YOU will Bring: 
  
  Desire to work in a sales/lead generation role that is KPI and metrics-driven 
  Ability to work in a fast-paced, results-oriented environment 
  Excellent time management and organizational skills 
  Outgoing personality with the ability to speak with people at all professional levels 
  Intellectual curiosity and desire to learn 
  Excellent written and verbal communication skills 
  Demonstrated ability to work both individually and as part of a team 
  
 What We Offer: 
  Competitive compensation 
  Private health insurance 
  Entrepreneurial environment, autonomy, and fast decisions 
  International exposure to the global Guidepoint service teams 
  Casual work environment 
  Summer and winter team events 
  Interview Process: 
  
  Meet your Guidepoint Recruiter! 
  
   Initial Candidate Screen 
  
  Meet the Guidepoint Teams! 
  
   Hiring Manager Interview 
  
  Mock Assessment (Role Dependent) 
  
   Complete a stimulated client request and gain more insight into the role 
  
  Interview Process Outcome 
  
 At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience. 
  #LI-HYBRID



Coordinator, Client Account - Guidepoint

Coordinator, Client Account

You need a bachelor's degree, prior experience, UK work rights, a sales-oriented mindset, strong communication skills, time management, teamwork abilities, and a desire to learn.

You will schedule and confirm consultations, follow up with advisors, maintain consultation statuses, update profiles, qualify advisors, support project management, and handle ad-hoc requests.

Customer Relations

OVERVIEW:<ul><li> Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients' decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.</li><li>Backed by a network of nearly 1.5 million experts, and Guidepoint's 1,300 employees worldwide we inform leading organizations' research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful. Play a vital role in Guidepoint's success.</li><li>As a Coordinator on the Client Service team, you will be overseeing all administration within your client service team. You will be booking client consultations, tracking projects for the team, and qualifying the experts.</li></ul> Who We Are:<ul><li>Team-oriented and collaborative</li><li>Hard-working professionals who strive for excellence</li><li>‍ Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients</li><li>Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint</li><li>Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory.</li></ul> What YOU will own:<ul><li>Responsible for scheduling bulk telephone consultations for client service teams</li><li>Coordinate with advisors to confirm telephone consultations</li><li>Leave messages and follow up with Advisors to expedite scheduling projects</li><li>Maintain an updated status of client telephone consultations</li><li>Update Advisors' profiles as needed</li><li>Qualify Advisors via questionnaire to confirm if they are appropriate for consultations</li><li>Follow multiple work streams to help Project Managers organize client requests and track progress on projects</li><li>Assist with ad-hoc requests</li></ul>Experience YOU will bring:<ul><li>Bachelor's degree</li><li>Previous internship/volunteering/extracurriculars</li><li>The right to work in the UK</li></ul>Skills YOU will Bring:<ul><li>Desire to work in a sales/lead generation role that is KPI and metrics-driven</li><li>Ability to work in a fast-paced, results-oriented environment</li><li>Excellent time management and organizational skills</li><li>Outgoing personality with the ability to speak with people at all professional levels</li><li>Intellectual curiosity and desire to learn</li><li>Excellent written and verbal communication skills</li><li>Demonstrated ability to work both individually and as part of a team</li></ul>What We Offer:<ul><li>Competitive compensation</li><li>Private health insurance</li><li>Entrepreneurial environment, autonomy, and fast decisions</li><li>International exposure to the global Guidepoint service teams</li><li>Casual work environment</li><li>Summer and winter team events</li></ul> Interview Process:<ul><li>Meet your Guidepoint Recruiter!</li><li>Initial Candidate Screen</li><li>Meet the Guidepoint Teams!</li><li>Hiring Manager Interview</li><li>Mock Assessment (Role Dependent)</li><li>Complete a stimulated client request and gain more insight into the role</li><li>Interview Process Outcome</li></ul>

OVERVIEW: Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients' decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.Backed by a network of nearly 1.5 million experts, and Guidepoint's 1,300 employees worldwide we inform leading organizations' research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful. Play a vital role in Guidepoint's success.As a Coordinator on the Client Service team, you will be overseeing all administration within your client service team. You will be booking client consultations, tracking projects for the team, and qualifying the experts. Who We Are:Team-oriented and collaborativeHard-working professionals who strive for excellence‍ Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clientsHands-on leadership to help you develop your career and provide opportunities for upward mobility within GuidepointGuidepoint is passionate about your career growth: Check out our Client Service Career Trajectory. What YOU will own:Responsible for scheduling bulk telephone consultations for client service teamsCoordinate with advisors to confirm telephone consultationsLeave messages and follow up with Advisors to expedite scheduling projectsMaintain an updated status of client telephone consultationsUpdate Advisors' profiles as neededQualify Advisors via questionnaire to confirm if they are appropriate for consultationsFollow multiple work streams to help Project Managers organize client requests and track progress on projectsAssist with ad-hoc requestsExperience YOU will bring:Bachelor's degreePrevious internship/volunteering/extracurricularsThe right to work in the UKSkills YOU will Bring:Desire to work in a sales/lead generation role that is KPI and metrics-drivenAbility to work in a fast-paced, results-oriented environmentExcellent time management and organizational skillsOutgoing personality with the ability to speak with people at all professional levelsIntellectual curiosity and desire to learnExcellent written and verbal communication skillsDemonstrated ability to work both individually and as part of a teamWhat We Offer:Competitive compensationPrivate health insuranceEntrepreneurial environment, autonomy, and fast decisionsInternational exposure to the global Guidepoint service teamsCasual work environmentSummer and winter team events Interview Process:Meet your Guidepoint Recruiter!Initial Candidate ScreenMeet the Guidepoint Teams!Hiring Manager InterviewMock Assessment (Role Dependent)Complete a stimulated client request and gain more insight into the roleInterview Process Outcome

Coordinator, Client Service - Guidepoint

<div>
 OVERVIEW: Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients' decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action. 
 Backed by a network of nearly 1.5 million experts, and Guidepoint's 1,300 employees worldwide we inform leading organizations' research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful. Play a vital role in Guidepoint's success. 
 As a Coordinator on the Client Service team, you will be overseeing all administration within your client service team. You will be booking client consultations, tracking projects for the team, and qualifying the experts. 
 Who We Are: 
 Team-oriented and collaborative 
 Hard-working professionals who strive for excellence 
 ‍ Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients 
 Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint 
 Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory. 
 What YOU will own: 
 <ul> 
 <li>Responsible for scheduling bulk telephone consultations for client service teams</li> 
 <li>Coordinate with advisors to confirm telephone consultations</li> 
 <li>Leave messages and follow up with Advisors to expedite scheduling projects</li> 
 <li>Maintain an updated status of client telephone consultations</li> 
 <li>Update Advisors' profiles as needed</li> 
 <li>Qualify Advisors via questionnaire to confirm if they are appropriate for consultations</li> 
 <li>Follow multiple work streams to help Project Managers organize client requests and track progress on projects</li> 
 <li>Assist with ad-hoc requests</li> 
 </ul> 
 Experience YOU will bring: 
 <ul> 
 <li>Bachelor's degree</li> 
 <li>Previous internship/volunteering/extracurriculars</li> 
 <li>The right to work in the UK</li> 
 </ul> 
 Skills YOU will Bring: 
 <ul> 
 <li>Desire to work in a sales/lead generation role that is KPI and metrics-driven</li> 
 <li>Ability to work in a fast-paced, results-oriented environment</li> 
 <li>Excellent time management and organizational skills</li> 
 <li>Outgoing personality with the ability to speak with people at all professional levels</li> 
 <li>Intellectual curiosity and desire to learn</li> 
 <li>Excellent written and verbal communication skills</li> 
 <li>Demonstrated ability to work both individually and as part of a team</li> 
 </ul> 
 What We Offer: 
 Competitive compensation 
 Private health insurance 
 Entrepreneurial environment, autonomy, and fast decisions 
 International exposure to the global Guidepoint service teams 
 Casual work environment 
 Summer and winter team events 
 Interview Process: 
 <ul> 
 <li>Meet your Guidepoint Recruiter!</li> 
 <ul>
 <li>Initial Candidate Screen</li> 
 </ul>
 <li>Meet the Guidepoint Teams!</li> 
 <ul>
 <li>Hiring Manager Interview</li> 
 </ul>
 <li>Mock Assessment (Role Dependent)</li> 
 <ul>
 <li>Complete a stimulated client request and gain more insight into the role</li> 
 </ul>
 <li>Interview Process Outcome</li> 
 </ul> 
 At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience. 
 #LI-HYBRID
</div>

Coordinator, Client Service

You must have a bachelor's degree, previous relevant experience, right to work in the UK, KPI-driven mindset, ability to work in a fast-paced environment, time management skills, outgoing personality, intellectual curiosity, strong communication skills, and ability to work both independently and as part of a team.

You will manage client relationships, coordinate expert recruitment, and deliver research insights for client strategies across various industries at Guidepoint.

Research & Development

<ul><li>Are you looking to advance your career and hone your project, people, and relationship management skills?&nbsp;Would you thrive in a fast-paced, team-focused environment where everyone works hard, plays hard, and is rewarded for their individual contributions?&nbsp;</li><li>If so, this Research Manager, Client Service position at Guidepoint may have your name on it.</li></ul>What YOU will own:<ul><li>Help clients collect primary research insights to explore and refine business-critical strategies, from new market entry and product launches to acquisitions and licensing deals.</li><li>Serve as the go-to person responsible for the day-to-day relationship and service delivery for a portfolio of clients in different industries.</li><li>Use your knowledge to research, identify, and recruit appropriate experts for private telephone discussions, meetings, and surveys, then connect these experts to your clients.</li><li>Direct the expert recruitment efforts of the Research Associates assigned to support your clients.</li><li>Develop effective screening criteria, understand each client’s compliance requirements, and master Guidepoint’s proprietary CRM system.</li><li>Work closely with the Project Managers and other team members to optimize client use of Guidepoint’s service.</li></ul>Experience YOU will bring:<ul><li>Bachelor’s degree</li><li>Previous internship/volunteering/extracurriculars</li><li>The right to work in the UK</li></ul>Skills YOU will Bring:<ul><li>Desire to work in a sales/lead generation role that is KPI and metrics-driven&nbsp;</li><li>Ability to work in a fast-paced, results-oriented environment</li><li>Excellent time management and organizational skills</li><li>Outgoing personality with the ability to speak with people at all professional levels</li><li>Intellectual curiosity and desire to learn</li><li>Excellent written and verbal communication skills</li><li>Demonstrated ability to work both individually and as part of a team</li></ul>

Are you looking to advance your career and hone your project, people, and relationship management skills? Would you thrive in a fast-paced, team-focused environment where everyone works hard, plays hard, and is rewarded for their individual contributions? If so, this Research Manager, Client Service position at Guidepoint may have your name on it.What YOU will own:Help clients collect primary research insights to explore and refine business-critical strategies, from new market entry and product launches to acquisitions and licensing deals.Serve as the go-to person responsible for the day-to-day relationship and service delivery for a portfolio of clients in different industries.Use your knowledge to research, identify, and recruit appropriate experts for private telephone discussions, meetings, and surveys, then connect these experts to your clients.Direct the expert recruitment efforts of the Research Associates assigned to support your clients.Develop effective screening criteria, understand each client’s compliance requirements, and master Guidepoint’s proprietary CRM system.Work closely with the Project Managers and other team members to optimize client use of Guidepoint’s service.Experience YOU will bring:Bachelor’s degreePrevious internship/volunteering/extracurricularsThe right to work in the UKSkills YOU will Bring:Desire to work in a sales/lead generation role that is KPI and metrics-driven Ability to work in a fast-paced, results-oriented environmentExcellent time management and organizational skillsOutgoing personality with the ability to speak with people at all professional levelsIntellectual curiosity and desire to learnExcellent written and verbal communication skillsDemonstrated ability to work both individually and as part of a team

Research Manager, Client Service - Guidepoint

Research Manager, Client Service

You need a Bachelor's degree, UK work rights, internship/volunteering experience, sales drive, communication skills, time management, and teamwork ability.

You will manage client relationships, recruit experts for research, guide Research Associates, ensure compliance, and collaborate with team members to enhance service delivery.

Bachelors

Who We Are:<ul><li>Team-oriented and collaborative</li><li>Hard-working professionals who strive for excellence</li><li>‍ Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients</li><li>Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint</li><li>Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory.</li></ul> What YOU will own:<ul><li>Help clients collect primary research insights to explore and refine business-critical strategies, from new market entry and product launches to acquisitions and licensing deals.</li><li>Serve as the go-to person responsible for the day-to-day relationship and service delivery for a portfolio of clients in different industries.</li><li>Use your knowledge to research, identify, and recruit appropriate experts for private telephone discussions, meetings, and surveys, then connect these experts to your clients.</li><li>Direct the expert recruitment efforts of the Research Associates assigned to support your clients.</li><li>Develop effective screening criteria, understand each client's compliance requirements, and master Guidepoint's proprietary CRM system.</li><li>Work closely with the Project Managers and other team members to optimize client use of Guidepoint's service.</li></ul>Experience YOU will bring:<ul><li>Bachelor's degree</li><li>Previous internship/volunteering/extracurriculars</li><li>The right to work in the UK</li></ul>Skills YOU will Bring:<ul><li>Desire to work in a sales/lead generation role that is KPI and metrics-driven</li><li>Ability to work in a fast-paced, results-oriented environment</li><li>Excellent time management and organizational skills</li><li>Outgoing personality with the ability to speak with people at all professional levels</li><li>Intellectual curiosity and desire to learn</li><li>Excellent written and verbal communication skills</li><li>Demonstrated ability to work both individually and as part of a team</li></ul>What We Offer:<ul><li>Competitive compensation</li><li>Private health insurance</li><li>Entrepreneurial environment, autonomy, and fast decisions</li><li>International exposure to the global Guidepoint service teams</li><li>Casual work environment</li><li>Summer and winter team events</li></ul> Interview Process:<ul><li>Meet your Guidepoint Recruiter!</li><li>Initial Candidate Screen</li><li>Meet the Guidepoint Teams!</li><li>Hiring Manager Interview</li><li>Mock Assessment (Role Dependent)</li><li>Complete a stimulated client request and gain more insight into the role</li><li>Interview Process Outcome</li></ul>At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.#LI-HYBRID

 Who We Are:Team-oriented and collaborativeHard-working professionals who strive for excellence‍ Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clientsHands-on leadership to help you develop your career and provide opportunities for upward mobility within GuidepointGuidepoint is passionate about your career growth: Check out our Client Service Career Trajectory. What YOU will own:Help clients collect primary research insights to explore and refine business-critical strategies, from new market entry and product launches to acquisitions and licensing deals.Serve as the go-to person responsible for the day-to-day relationship and service delivery for a portfolio of clients in different industries.Use your knowledge to research, identify, and recruit appropriate experts for private telephone discussions, meetings, and surveys, then connect these experts to your clients.Direct the expert recruitment efforts of the Research Associates assigned to support your clients.Develop effective screening criteria, understand each client's compliance requirements, and master Guidepoint's proprietary CRM system.Work closely with the Project Managers and other team members to optimize client use of Guidepoint's service.Experience YOU will bring:Bachelor's degreePrevious internship/volunteering/extracurricularsThe right to work in the UKSkills YOU will Bring:Desire to work in a sales/lead generation role that is KPI and metrics-drivenAbility to work in a fast-paced, results-oriented environmentExcellent time management and organizational skillsOutgoing personality with the ability to speak with people at all professional levelsIntellectual curiosity and desire to learnExcellent written and verbal communication skillsDemonstrated ability to work both individually and as part of a teamWhat We Offer:Competitive compensationPrivate health insuranceEntrepreneurial environment, autonomy, and fast decisionsInternational exposure to the global Guidepoint service teamsCasual work environmentSummer and winter team events Interview Process:Meet your Guidepoint Recruiter!Initial Candidate ScreenMeet the Guidepoint Teams!Hiring Manager InterviewMock Assessment (Role Dependent)Complete a stimulated client request and gain more insight into the roleInterview Process OutcomeAt Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.#LI-HYBRID

Research Manager, Client Success - Guidepoint

<div>
 OVERVIEW: Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients' decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action. 
 Backed by a network of nearly 1.5 million experts, and Guidepoint's 1,300 employees worldwide we inform leading organizations' research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful. 
 Play a vital role in Guidepoint's success. 
 Are you looking to advance your career and hone your project, people, and relationship management skills? Would you thrive in a fast-paced, team-focused environment where everyone works hard, plays hard, and is rewarded for their individual contributions? 
 If so, this Research Manager, Client Success position at Guidepoint may have your name on it. 
 Who We Are: 
 Team-oriented and collaborative 
 Hard-working professionals who strive for excellence 
 ‍ Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients 
 Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint 
 Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory. 
 What YOU will own: 
 <ul> 
 <li>Help clients collect primary research insights to explore and refine business-critical strategies, from new market entry and product launches to acquisitions and licensing deals.</li> 
 <li>Serve as the go-to person responsible for the day-to-day relationship and service delivery for a portfolio of clients in different industries.</li> 
 <li>Use your knowledge to research, identify, and recruit appropriate experts for private telephone discussions, meetings, and surveys, then connect these experts to your clients.</li> 
 <li>Direct the expert recruitment efforts of the Research Associates assigned to support your clients.</li> 
 <li>Develop effective screening criteria, understand each client's compliance requirements, and master Guidepoint's proprietary CRM system.</li> 
 <li>Work closely with the Project Managers and other team members to optimize client use of Guidepoint's service.</li> 
 </ul> 
 Experience YOU will bring: 
 <ul> 
 <li>Bachelor's degree</li> 
 <li>Previous internship/volunteering/extracurriculars</li> 
 <li>The right to work in the UK</li> 
 </ul> 
 Skills YOU will Bring: 
 <ul> 
 <li>Desire to work in a sales/lead generation role that is KPI and metrics-driven</li> 
 <li>Ability to work in a fast-paced, results-oriented environment</li> 
 <li>Excellent time management and organizational skills</li> 
 <li>Outgoing personality with the ability to speak with people at all professional levels</li> 
 <li>Intellectual curiosity and desire to learn</li> 
 <li>Excellent written and verbal communication skills</li> 
 <li>Demonstrated ability to work both individually and as part of a team</li> 
 </ul> 
 What We Offer: 
 Competitive compensation 
 Private health insurance 
 Entrepreneurial environment, autonomy, and fast decisions 
 International exposure to the global Guidepoint service teams 
 Casual work environment 
 Summer and winter team events 
 Interview Process: 
 <ul> 
 <li>Meet your Guidepoint Recruiter!</li> 
 <ul>
 <li>Initial Candidate Screen</li> 
 </ul>
 <li>Meet the Guidepoint Teams!</li> 
 <ul>
 <li>Hiring Manager Interview</li> 
 </ul>
 <li>Mock Assessment (Role Dependent)</li> 
 <ul>
 <li>Complete a stimulated client request and gain more insight into the role</li> 
 </ul>
 <li>Interview Process Outcome</li> 
 </ul> 
 At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience. 
 #LI-HYBRID
</div>

Research Manager, Client Success

You need 1+ years in client service or lead generation, a bachelor's degree, UK work rights, strong communication skills, and a desire to excel in a fast-paced, metrics-driven environment.

You will manage client relationships, recruit experts for research insights, guide Research Associates, develop screening criteria, and collaborate with team members to enhance service delivery.

Hospitality & Retail

OVERVIEW: Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients' decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.Backed by a network of nearly 1.5 million experts, and Guidepoint's 1,300 employees worldwide we inform leading organizations' research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful. Play a vital role in Guidepoint's success.Are you looking to advance your career and hone your project, people, and relationship management skills? Would you thrive in a fast-paced, team-focused environment where everyone works hard, plays hard, and is rewarded for their individual contributions?If so, this Senior Associate, Client Service position at Guidepoint may have your name on it. Who We Are:Team-oriented and collaborativeHard-working professionals who strive for excellence‍ Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clientsHands-on leadership to help you develop your career and provide opportunities for upward mobility within GuidepointGuidepoint is passionate about your career growth: Check out our Client Service Career Trajectory. What YOU will own:<ul><li>Help clients collect primary research insights to explore and refine business-critical strategies, from new market entry and product launches to acquisitions and licensing deals.</li><li>Serve as the go-to person responsible for the day-to-day relationship and service delivery for a portfolio of clients in different industries.</li><li>Use your knowledge to research, identify, and recruit appropriate experts for private telephone discussions, meetings, and surveys, then connect these experts to your clients.</li><li>Direct the expert recruitment efforts of the Research Associates assigned to support your clients.</li><li>Develop effective screening criteria, understand each client's compliance requirements, and master Guidepoint's proprietary CRM system.</li><li>Work closely with the Project Managers and other team members to optimize client use of Guidepoint's service.</li></ul>Experience YOU will bring:<ul><li>1+ years of experience within client service or lead generation</li><li>Bachelor's degree</li><li>Previous internship/volunteering/extracurriculars</li><li>The right to work in the UK</li></ul>Skills YOU will Bring:<ul><li>Desire to work in a sales/lead generation role that is KPI and metrics-driven</li><li>Ability to work in a fast-paced, results-oriented environment</li><li>Excellent time management and organizational skills</li><li>Outgoing personality with the ability to speak with people at all professional levels</li><li>Intellectual curiosity and desire to learn</li><li>Excellent written and verbal communication skills</li><li>Demonstrated ability to work both individually and as part of a team</li></ul>What We Offer:Competitive compensationPrivate health insuranceEntrepreneurial environment, autonomy, and fast decisionsInternational exposure to the global Guidepoint service teamsCasual work environmentSummer and winter team events Interview Process:<ul><li>Meet your Guidepoint Recruiter!</li><li class="ql-indent-1">Initial Candidate Screen</li><li>Meet the Guidepoint Teams!</li><li class="ql-indent-1">Hiring Manager Interview</li><li>Mock Assessment (Role Dependent)</li><li class="ql-indent-1">Complete a stimulated client request and gain more insight into the role</li><li>Interview Process Outcome</li></ul>At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.

OVERVIEW: Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients' decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.Backed by a network of nearly 1.5 million experts, and Guidepoint's 1,300 employees worldwide we inform leading organizations' research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful. Play a vital role in Guidepoint's success.Are you looking to advance your career and hone your project, people, and relationship management skills? Would you thrive in a fast-paced, team-focused environment where everyone works hard, plays hard, and is rewarded for their individual contributions?If so, this Senior Associate, Client Service position at Guidepoint may have your name on it. Who We Are:Team-oriented and collaborativeHard-working professionals who strive for excellence‍ Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clientsHands-on leadership to help you develop your career and provide opportunities for upward mobility within GuidepointGuidepoint is passionate about your career growth: Check out our Client Service Career Trajectory. What YOU will own:Help clients collect primary research insights to explore and refine business-critical strategies, from new market entry and product launches to acquisitions and licensing deals.Serve as the go-to person responsible for the day-to-day relationship and service delivery for a portfolio of clients in different industries.Use your knowledge to research, identify, and recruit appropriate experts for private telephone discussions, meetings, and surveys, then connect these experts to your clients.Direct the expert recruitment efforts of the Research Associates assigned to support your clients.Develop effective screening criteria, understand each client's compliance requirements, and master Guidepoint's proprietary CRM system.Work closely with the Project Managers and other team members to optimize client use of Guidepoint's service.Experience YOU will bring:1+ years of experience within client service or lead generationBachelor's degreePrevious internship/volunteering/extracurricularsThe right to work in the UKSkills YOU will Bring:Desire to work in a sales/lead generation role that is KPI and metrics-drivenAbility to work in a fast-paced, results-oriented environmentExcellent time management and organizational skillsOutgoing personality with the ability to speak with people at all professional levelsIntellectual curiosity and desire to learnExcellent written and verbal communication skillsDemonstrated ability to work both individually and as part of a teamWhat We Offer:Competitive compensationPrivate health insuranceEntrepreneurial environment, autonomy, and fast decisionsInternational exposure to the global Guidepoint service teamsCasual work environmentSummer and winter team events Interview Process:Meet your Guidepoint Recruiter!Initial Candidate ScreenMeet the Guidepoint Teams!Hiring Manager InterviewMock Assessment (Role Dependent)Complete a stimulated client request and gain more insight into the roleInterview Process OutcomeAt Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.

Senior Associate, Client Service - Guidepoint

<div>
 OVERVIEW: Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients' decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action. 
 Backed by a network of nearly 1.5 million experts, and Guidepoint's 1,300 employees worldwide we inform leading organizations' research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful. 
 Play a vital role in Guidepoint's success. 
 Are you looking to advance your career and hone your project, people, and relationship management skills? Would you thrive in a fast-paced, team-focused environment where everyone works hard, plays hard, and is rewarded for their individual contributions? 
 If so, this Senior Associate, Client Service position at Guidepoint may have your name on it. 
 Who We Are: 
 Team-oriented and collaborative 
 Hard-working professionals who strive for excellence 
 ‍ Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients 
 Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint 
 Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory. 
 What YOU will own: 
 <ul> 
 <li>Help clients collect primary research insights to explore and refine business-critical strategies, from new market entry and product launches to acquisitions and licensing deals.</li> 
 <li>Serve as the go-to person responsible for the day-to-day relationship and service delivery for a portfolio of clients in different industries.</li> 
 <li>Use your knowledge to research, identify, and recruit appropriate experts for private telephone discussions, meetings, and surveys, then connect these experts to your clients.</li> 
 <li>Direct the expert recruitment efforts of the Research Associates assigned to support your clients.</li> 
 <li>Develop effective screening criteria, understand each client's compliance requirements, and master Guidepoint's proprietary CRM system.</li> 
 <li>Work closely with the Project Managers and other team members to optimize client use of Guidepoint's service.</li> 
 </ul> 
 Experience YOU will bring: 
 <ul> 
 <li>1+ years of experience within client service or lead generation</li> 
 <li>Bachelor's degree</li> 
 <li>Previous internship/volunteering/extracurriculars</li> 
 <li>The right to work in the UK</li> 
 </ul> 
 Skills YOU will Bring: 
 <ul> 
 <li>Desire to work in a sales/lead generation role that is KPI and metrics-driven</li> 
 <li>Ability to work in a fast-paced, results-oriented environment</li> 
 <li>Excellent time management and organizational skills</li> 
 <li>Outgoing personality with the ability to speak with people at all professional levels</li> 
 <li>Intellectual curiosity and desire to learn</li> 
 <li>Excellent written and verbal communication skills</li> 
 <li>Demonstrated ability to work both individually and as part of a team</li> 
 </ul> 
 What We Offer: 
 Competitive compensation 
 Private health insurance 
 Entrepreneurial environment, autonomy, and fast decisions 
 International exposure to the global Guidepoint service teams 
 Casual work environment 
 Summer and winter team events 
 Interview Process: 
 <ul> 
 <li>Meet your Guidepoint Recruiter!</li> 
 <ul>
 <li>Initial Candidate Screen</li> 
 </ul>
 <li>Meet the Guidepoint Teams!</li> 
 <ul>
 <li>Hiring Manager Interview</li> 
 </ul>
 <li>Mock Assessment (Role Dependent)</li> 
 <ul>
 <li>Complete a stimulated client request and gain more insight into the role</li> 
 </ul>
 <li>Interview Process Outcome</li> 
 </ul> 
 At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience. 
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Guidepoint

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