Humber Teaching NHS Foundation Trust provides a comprehensive range of mental health, learning disability, community and addictions services to people from Hull and the East Riding, a population of almost 600,000. The Trust also provide forensic services to patients from the wider Yorkshire and Humber area and employs approximately 3000 staff in locations across 70 sites.

As a Teaching Trust, we work closely with our major academic partners, Hull York Medical School and Hull University, nurturing a workforce of tomorrow's doctors, nurses and other health professionals.

Science & Healthcare

Humber Teaching NHS Foundation Trust

You must have a relevant nursing degree/diploma, NMC registration, inpatient experience, strong communication skills, and UK professional registration.

You will maintain clinical knowledge, demonstrate evidence-based practices, contribute to patient assessments, and coordinate ward operations as the nurse in charge.

Healthcare

York

Sheffield

Leeds

Job Overview The community inpatient ward in Whitby has 16 beds and takes rehabilitation, end of life patients, palliative patients , and those who require step up or step down nursing care. The staff Nurse role includes working a 24 hours shift system 365 days of the year. The role provides and coordinate patient care, educate patients and the public about various health conditions, and provide advice and emotional support to patients and their families. Utilising physical assessment skills and clinical nursing skills to complete patient assessments including falls, nutrition, pressure ulcers and the deteriorating patient. Supporting with admissions and discharges alongside a multidisciplinary team. Main duties of the job To maintain, as part of continual professional development, up to date clinical knowledge/skills in this clinical field, using information to effect change in practice and ensuring the effective dissemination of new Personal and People Development knowledge Demonstrate a range of clinical interventions, procedures and practices which are evidence based and relevant to the clinical area. To contribute to assessment and management plan for patients with high risk clinical needs to ensure safety of patients & carers. Coordinate and act as nurse in charge of the ward Working for our organisation We are an award winning and CQC rated good health and social care Trust delivering integrated services across Hull, East and North Yorkshire. Find out more on our website We are a forward thinking and dynamic Trust with a real commitment to staff development. We value our colleagues and invest in them to ensure they have the right skills to deliver outstanding care. We are proud to score above or equal to the average for all NHS People Promise theme areas demonstrating our commitment to improve the experience of working in the NHS for everyone. Wherever you work we know you will receive a warm welcome and all the support you’ll need to get you started. We recognise the positive value of diversity and promotes equality whilst challenging discrimination. We welcome and encourage job applications from people of all backgrounds. Work life balance is about having influence and flexibility over when, where and how you work. If the work pattern for this role does not meet your needs, we welcome an application and are happy to discuss working arrangements that differ from those advertised. We offer a unique range of benefits that go above and beyond other NHS Trusts including an enhanced leave package and health and wellbeing support. From city to countryside, market towns to moors you’ll find a place to call home including some of the most affordable places to live in the UK. Find out more and search live jobs. Person specification Qualifications Essential criteria * Part 111 of NMC registration * Degree or diploma in adult nursing Desirable criteria * Demonstrate experience of mentoring pre reg students Experience Essential criteria * Appropriate knowledge/experience of working in inpatient Nursing environments * Experience of working in an inpatient setting Desirable criteria * Successful completion of preceptorship Evidence of continuing professional development (CPD) relevant to the clinical area at specialist level of care * Evidence of specialist practice skills and able to demonstrate the impact of this on practice change/development * Evidence of promoting/supporting active user/carer involvement/participation Skills Essential criteria * Able to demonstrate effective interpersonal/communication skills * Evidence of good time management skills * Work within the culture of improving working lives and working time directive Desirable criteria * Awareness of leadership/management skills and qualities * Ability to manage daily operations and maintain a safe working environment Applicant Requirements You must have appropriate UK professional registration. This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Job OverviewThe community inpatient ward in Whitby has 16 beds and takes rehabilitation, end of life patients, palliative patients , and those who require step up or step down nursing care.The staff Nurse role includes working a 24 hours shift system 365 days of the year.The role provides and coordinate patient care, educate patients and the public about various health conditions, and provide advice and emotional support to patients and their families.Utilising physical assessment skills and clinical nursing skills to complete patient assessments including falls, nutrition, pressure ulcers and the deteriorating patient. Supporting with admissions and discharges alongside a multidisciplinary team.Main duties of the jobTo maintain, as part of continual professional development, up to date clinical knowledge/skills in this clinical field, using information to effect change in practice and ensuring the effective dissemination of new Personal and People Development knowledgeDemonstrate a range of clinical interventions, procedures and practices which are evidence based and relevant to the clinical area.To contribute to assessment and management plan for patients with high risk clinical needs to ensure safety of patients & carers.Coordinate and act as nurse in charge of the wardWorking for our organisationWe are an award winning and CQC rated good health and social care Trust delivering integrated services across Hull, East and North Yorkshire. Find out more on our websiteWe are a forward thinking and dynamic Trust with a real commitment to staff development. We value our colleagues and invest in them to ensure they have the right skills to deliver outstanding care.We are proud to score above or equal to the average for all NHS People Promise theme areas demonstrating our commitment to improve the experience of working in the NHS for everyone. Wherever you work we know you will receive a warm welcome and all the support you’ll need to get you started.We recognise the positive value of diversity and promotes equality whilst challenging discrimination. We welcome and encourage job applications from people of all backgrounds.Work life balance is about having influence and flexibility over when, where and how you work. If the work pattern for this role does not meet your needs, we welcome an application and are happy to discuss working arrangements that differ from those advertised.We offer a unique range of benefits that go above and beyond other NHS Trusts including an enhanced leave package and health and wellbeing support.From city to countryside, market towns to moors you’ll find a place to call home including some of the most affordable places to live in the UK.Find out more and search live jobs.Person specificationQualificationsEssential criteria * Part 111 of NMC registration * Degree or diploma in adult nursing      Desirable criteria * Demonstrate experience of mentoring pre reg students      ExperienceEssential criteria * Appropriate knowledge/experience of working in inpatient Nursing environments * Experience of working in an inpatient setting      Desirable criteria * Successful completion of preceptorship Evidence of continuing professional development (CPD) relevant to the clinical area at specialist level of care * Evidence of specialist practice skills and able to demonstrate the impact of this on practice change/development * Evidence of promoting/supporting active user/carer involvement/participation      SkillsEssential criteria * Able to demonstrate effective interpersonal/communication skills * Evidence of good time management skills * Work within the culture of improving working lives and working time directive      Desirable criteria * Awareness of leadership/management skills and qualities * Ability to manage daily operations and maintain a safe working environment      Applicant RequirementsYou must have appropriate UK professional registration.This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Staff Nurse - Humber Teaching NHS Foundation Trust

&lt;strong&gt;Job Overview&lt;br&gt;&lt;br&gt;&lt;/strong&gt;The community inpatient ward in Whitby has 16 beds and takes rehabilitation, end of life patients, palliative patients , and those who require step up or step down nursing care.&lt;br&gt;&lt;br&gt;The staff Nurse role includes working a 24 hours shift system 365 days of the year.&lt;br&gt;&lt;br&gt;The role provides and coordinate patient care, educate patients and the public about various health conditions, and provide advice and emotional support to patients and their families.&lt;br&gt;&lt;br&gt;Utilising physical assessment skills and clinical nursing skills to complete patient assessments including falls, nutrition, pressure ulcers and the deteriorating patient. Supporting with admissions and discharges alongside a multidisciplinary team.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Main duties of the job&lt;br&gt;&lt;br&gt;&lt;/strong&gt;To maintain, as part of continual professional development, up to date clinical knowledge/skills in this clinical field, using information to effect change in practice and ensuring the effective dissemination of new Personal and People Development knowledge&lt;br&gt;&lt;br&gt;Demonstrate a range of clinical interventions, procedures and practices which are evidence based and relevant to the clinical area.&lt;br&gt;&lt;br&gt;To contribute to assessment and management plan for patients with high risk clinical needs to ensure safety of patients &amp;amp; carers.&lt;br&gt;&lt;br&gt;Coordinate and act as nurse in charge of the ward&lt;br&gt;&lt;br&gt;&lt;strong&gt;Working for our organisation&lt;br&gt;&lt;br&gt;&lt;/strong&gt;We are an award winning and CQC rated good health and social care Trust delivering integrated services across Hull, East and North Yorkshire. Find out more on our website&lt;br&gt;&lt;br&gt;We are a forward thinking and dynamic Trust with a real commitment to staff development. We value our colleagues and invest in them to ensure they have the right skills to deliver outstanding care.&lt;br&gt;&lt;br&gt;We are proud to score above or equal to the average for all NHS People Promise theme areas demonstrating our commitment to improve the experience of working in the NHS for everyone. Wherever you work we know you will receive a warm welcome and all the support you’ll need to get you started.&lt;br&gt;&lt;br&gt;We recognise the positive value of diversity and promotes equality whilst challenging discrimination. We welcome and encourage job applications from people of all backgrounds.&lt;br&gt;&lt;br&gt;Work life balance is about having influence and flexibility over when, where and how you work. If the work pattern for this role does not meet your needs, we welcome an application and are happy to discuss working arrangements that differ from those advertised.&lt;br&gt;&lt;br&gt;We offer a unique range of benefits that go above and beyond other NHS Trusts including an enhanced leave package and health and wellbeing support.&lt;br&gt;&lt;br&gt;From city to countryside, market towns to moors you’ll find a place to call home including some of the most affordable places to live in the UK.&lt;br&gt;&lt;br&gt;Find out more and search live jobs.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Person specification&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Qualifications&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Essential criteria&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Part 111 of NMC registration&lt;/li&gt;&lt;li&gt;Degree or diploma in adult nursing&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Desirable criteria&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Demonstrate experience of mentoring pre reg students&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Experience&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Essential criteria&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Appropriate knowledge/experience of working in inpatient Nursing environments&lt;/li&gt;&lt;li&gt;Experience of working in an inpatient setting&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Desirable criteria&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Successful completion of preceptorship Evidence of continuing professional development (CPD) relevant to the clinical area at specialist level of care&lt;/li&gt;&lt;li&gt;Evidence of specialist practice skills and able to demonstrate the impact of this on practice change/development&lt;/li&gt;&lt;li&gt;Evidence of promoting/supporting active user/carer involvement/participation&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Skills&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Essential criteria&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Able to demonstrate effective interpersonal/communication skills&lt;/li&gt;&lt;li&gt;Evidence of good time management skills&lt;/li&gt;&lt;li&gt;Work within the culture of improving working lives and working time directive&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Desirable criteria&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Awareness of leadership/management skills and qualities&lt;/li&gt;&lt;li&gt;Ability to manage daily operations and maintain a safe working environment&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Applicant Requirements&lt;br&gt;&lt;br&gt;&lt;/strong&gt;You must have appropriate UK professional registration.&lt;br&gt;&lt;br&gt;This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Staff Nurse

You need NMC registration (Part 111), a nursing degree/diploma, inpatient experience, strong communication skills, and UK professional registration.

You will maintain clinical knowledge, perform evidence-based interventions, manage high-risk patient assessments, and coordinate the ward as the nurse in charge.

Education & Teaching

Bradford

Nottingham

Lincoln

You need 4 GCSEs (C or above), Level 3 qualification/diploma, admin experience, effective communication skills, and a calm demeanor. Disclosure check required.

You will assist with the Friends and Family Test, manage daily admin tasks for the Patient and Carer Experience Team, and support the administration of complaints and feedback processes.

People, HR & Administration

Kingston upon Hull

Job Overview An exciting opportunity has arisen to join the Trust's Patient and Carer Experience Team whose role is to support our communities with involvement and engagement in Trust activities, as well as receiving and acting on complaints and feedback. We are looking for an enthusiastic, motivated administrative assistant to work within the Patient and Carer Experience Team. The successful candidate will provide administrative support to the team within standard procedures and contribute to the day-to-day processes. This role will be varied; you will need to have the ability to work as part of a team and be able to use your initiative in day-to-day tasks along with having good communication skills to deal with a multitude of incoming correspondence and enquiries. Main duties of the job The Patient and Carer Experience Assistant is responsible for providing administrative support to the Patient and Carer Experience Team including Complaints and Feedback. The main responsibility of this role is to support the team with day-to-day administration including: * To support the administration processes in relation to the Friends and Family Test. * To support the day-to-day administration processes within the Patient and Carer Experience Team. * To support the administration of the Complaints and Feedback process. PLEASE NOTE - Previous Applicants need not apply Working for our organisation We are an award winning and CQC rated good health and social care Trust delivering integrated services across Hull, East and North Yorkshire. Find out more on our website We are a forward thinking and dynamic Trust with a real commitment to staff development. We value our colleagues and invest in them to ensure they have the right skills to deliver outstanding care. We are proud to score above or equal to the average for all NHS People Promise theme areas demonstrating our commitment to improve the experience of working in the NHS for everyone. Wherever you work we know you will receive a warm welcome and all the support you’ll need to get you started. We recognise the positive value of diversity and promotes equality whilst challenging discrimination. We welcome and encourage job applications from people of all backgrounds. Work life balance is about having influence and flexibility over when, where and how you work. If the work pattern for this role does not meet your needs, we welcome an application and are happy to discuss working arrangements that differ from those advertised. We offer a unique range of benefits that go above and beyond other NHS Trusts including an enhanced leave package and health and wellbeing support. From city to countryside, market towns to moors you’ll find a place to call home including some of the most affordable places to live in the UK. Find out more and search live jobs. Person specification Qualifications And Knowledge Essential criteria * 4 or more GCSE's, grade C or above including English and Maths (or equivalent). * A Level/BTEC Diploma/NVQ3/Level 3 Apprenticeship Standard/Framework in Business Administration/Customer Service or equivalent qualification, or be willing to complete. * Knowledge of departmental and administrative procedures and systems; acquired through training e.g. ECDL and experience to NVQ3 level equivalent. * Intermediate level knowledge of the NHS and the Trust including the services it provides Desirable criteria * Awareness of complaints and feedback procedures * Awareness of Friends and Family Test feedback procedures Experience Essential criteria * Understanding of a range of administrative work procedures and practices, some of which are non-routine and acquired through formal training or equivalent experience * Ability to communicate effectively across all level of staff, patients, relatives/carers and other agencies * Demonstrable experience within administration / customer service at an advanced level Desirable criteria * Understanding of a range of work procedures and practices * Experience of using a range of Microsoft software packages and Trust IT systems e.g. Datix and Lorenzo Skills And Competencies Essential criteria * Evidence of effective inter-personal communication skills * Able to plan and prioritise effectively * Excellent telephone manner including the ability to seek, understand and document detailed information to support the investigation process * Ability to remain calm in challenging situations * Ability to work effectively as part of a team * Ability to demonstrate ethical values and attitudes within a culture of equality and diversity Desirable criteria * Ability to commute between the various sites Applicant Requirements The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Job OverviewAn exciting opportunity has arisen to join the Trust's Patient and Carer Experience Team whose role is to support our communities with involvement and engagement in Trust activities, as well as receiving and acting on complaints and feedback.We are looking for an enthusiastic, motivated administrative assistant to work within the Patient and Carer Experience Team. The successful candidate will provide administrative support to the team within standard procedures and contribute to the day-to-day processes. This role will be varied; you will need to have the ability to work as part of a team and be able to use your initiative in day-to-day tasks along with having good communication skills to deal with a multitude of incoming correspondence and enquiries.Main duties of the jobThe Patient and Carer Experience Assistant is responsible for providing administrative support to the Patient and Carer Experience Team including Complaints and Feedback.The main responsibility of this role is to support the team with day-to-day administration including: * To support the administration processes in relation to the Friends and Family Test. * To support the day-to-day administration processes within the Patient and Carer Experience Team. * To support the administration of the Complaints and Feedback process.      PLEASE NOTE - Previous Applicants need not applyWorking for our organisationWe are an award winning and CQC rated good health and social care Trust delivering integrated services across Hull, East and North Yorkshire. Find out more on our websiteWe are a forward thinking and dynamic Trust with a real commitment to staff development. We value our colleagues and invest in them to ensure they have the right skills to deliver outstanding care.We are proud to score above or equal to the average for all NHS People Promise theme areas demonstrating our commitment to improve the experience of working in the NHS for everyone. Wherever you work we know you will receive a warm welcome and all the support you’ll need to get you started.We recognise the positive value of diversity and promotes equality whilst challenging discrimination. We welcome and encourage job applications from people of all backgrounds.Work life balance is about having influence and flexibility over when, where and how you work. If the work pattern for this role does not meet your needs, we welcome an application and are happy to discuss working arrangements that differ from those advertised.We offer a unique range of benefits that go above and beyond other NHS Trusts including an enhanced leave package and health and wellbeing support.From city to countryside, market towns to moors you’ll find a place to call home including some of the most affordable places to live in the UK.Find out more and search live jobs.Person specificationQualifications And KnowledgeEssential criteria * 4 or more GCSE's, grade C or above including English and Maths (or equivalent). * A Level/BTEC Diploma/NVQ3/Level 3 Apprenticeship Standard/Framework in Business Administration/Customer Service or equivalent qualification, or be willing to complete. * Knowledge of departmental and administrative procedures and systems; acquired through training e.g. ECDL and experience to NVQ3 level equivalent. * Intermediate level knowledge of the NHS and the Trust including the services it provides      Desirable criteria * Awareness of complaints and feedback procedures * Awareness of Friends and Family Test feedback procedures      ExperienceEssential criteria * Understanding of a range of administrative work procedures and practices, some of which are non-routine and acquired through formal training or equivalent experience * Ability to communicate effectively across all level of staff, patients, relatives/carers and other agencies * Demonstrable experience within administration / customer service at an advanced level      Desirable criteria * Understanding of a range of work procedures and practices * Experience of using a range of Microsoft software packages and Trust IT systems e.g. Datix and Lorenzo      Skills And CompetenciesEssential criteria * Evidence of effective inter-personal communication skills * Able to plan and prioritise effectively * Excellent telephone manner including the ability to seek, understand and document detailed information to support the investigation process * Ability to remain calm in challenging situations * Ability to work effectively as part of a team * Ability to demonstrate ethical values and attitudes within a culture of equality and diversity      Desirable criteria * Ability to commute between the various sites      Applicant RequirementsThe postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Patient and Carer Experience Assistant - Humber Teaching NHS Foundation Trust

&lt;strong&gt;Job Overview&lt;br&gt;&lt;br&gt;&lt;/strong&gt;An exciting opportunity has arisen to join the Trust's Patient and Carer Experience Team whose role is to support our communities with involvement and engagement in Trust activities, as well as receiving and acting on complaints and feedback.&lt;br&gt;&lt;br&gt;We are looking for an enthusiastic, motivated administrative assistant to work within the Patient and Carer Experience Team. The successful candidate will provide administrative support to the team within standard procedures and contribute to the day-to-day processes. This role will be varied; you will need to have the ability to work as part of a team and be able to use your initiative in day-to-day tasks along with having good communication skills to deal with a multitude of incoming correspondence and enquiries.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Main duties of the job&lt;br&gt;&lt;br&gt;&lt;/strong&gt;The Patient and Carer Experience Assistant is responsible for providing administrative support to the Patient and Carer Experience Team including Complaints and Feedback.&lt;br&gt;&lt;br&gt;The main responsibility of this role is to support the team with day-to-day administration including:&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt; To support the administration processes in relation to the Friends and Family Test. &lt;/li&gt;&lt;li&gt; To support the day-to-day administration processes within the Patient and Carer Experience Team. &lt;/li&gt;&lt;li&gt; To support the administration of the Complaints and Feedback process. &lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt; PLEASE NOTE - Previous Applicants need not apply &lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Working for our organisation&lt;br&gt;&lt;br&gt;&lt;/strong&gt;We are an award winning and CQC rated good health and social care Trust delivering integrated services across Hull, East and North Yorkshire. Find out more on our website&lt;br&gt;&lt;br&gt;We are a forward thinking and dynamic Trust with a real commitment to staff development. We value our colleagues and invest in them to ensure they have the right skills to deliver outstanding care.&lt;br&gt;&lt;br&gt;We are proud to score above or equal to the average for all NHS People Promise theme areas demonstrating our commitment to improve the experience of working in the NHS for everyone. Wherever you work we know you will receive a warm welcome and all the support you’ll need to get you started.&lt;br&gt;&lt;br&gt;We recognise the positive value of diversity and promotes equality whilst challenging discrimination. We welcome and encourage job applications from people of all backgrounds.&lt;br&gt;&lt;br&gt;Work life balance is about having influence and flexibility over when, where and how you work. If the work pattern for this role does not meet your needs, we welcome an application and are happy to discuss working arrangements that differ from those advertised.&lt;br&gt;&lt;br&gt;We offer a unique range of benefits that go above and beyond other NHS Trusts including an enhanced leave package and health and wellbeing support.&lt;br&gt;&lt;br&gt;From city to countryside, market towns to moors you’ll find a place to call home including some of the most affordable places to live in the UK.&lt;br&gt;&lt;br&gt;Find out more and search live jobs.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Person specification&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Qualifications And Knowledge&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Essential criteria&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;4 or more GCSE's, grade C or above including English and Maths (or equivalent). &lt;/li&gt;&lt;li&gt;A Level/BTEC Diploma/NVQ3/Level 3 Apprenticeship Standard/Framework in Business Administration/Customer Service or equivalent qualification, or be willing to complete. &lt;/li&gt;&lt;li&gt;Knowledge of departmental and administrative procedures and systems; acquired through training e.g. ECDL and experience to NVQ3 level equivalent. &lt;/li&gt;&lt;li&gt;Intermediate level knowledge of the NHS and the Trust including the services it provides&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Desirable criteria&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Awareness of complaints and feedback procedures&lt;/li&gt;&lt;li&gt;Awareness of Friends and Family Test feedback procedures&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Experience&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Essential criteria&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Understanding of a range of administrative work procedures and practices, some of which are non-routine and acquired through formal training or equivalent experience&lt;/li&gt;&lt;li&gt;Ability to communicate effectively across all level of staff, patients, relatives/carers and other agencies&lt;/li&gt;&lt;li&gt;Demonstrable experience within administration / customer service at an advanced level&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Desirable criteria&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Understanding of a range of work procedures and practices&lt;/li&gt;&lt;li&gt;Experience of using a range of Microsoft software packages and Trust IT systems e.g. Datix and Lorenzo&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Skills And Competencies&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Essential criteria&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Evidence of effective inter-personal communication skills&lt;/li&gt;&lt;li&gt;Able to plan and prioritise effectively&lt;/li&gt;&lt;li&gt;Excellent telephone manner including the ability to seek, understand and document detailed information to support the investigation process&lt;/li&gt;&lt;li&gt;Ability to remain calm in challenging situations&lt;/li&gt;&lt;li&gt;Ability to work effectively as part of a team&lt;/li&gt;&lt;li&gt;Ability to demonstrate ethical values and attitudes within a culture of equality and diversity&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Desirable criteria&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Ability to commute between the various sites&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Applicant Requirements&lt;br&gt;&lt;br&gt;&lt;/strong&gt;The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Patient and Carer Experience Assistant

You need NMC Part 111 registration, a nursing degree/diploma, inpatient experience, strong communication skills, and UK professional registration. Desirable: mentoring experience, leadership awareness.

You will coordinate patient care, educate patients, provide emotional support, conduct assessments, support admissions and discharges, maintain skills, implement evidence-based practices, and lead the ward.

Derby

Sunderland

Newcastle

Doncaster

You need basic knowledge of mental health services, advanced IT skills, experience organizing meetings, and strong communication abilities. A DBS check is required for this role.

You will provide admin support, manage diaries, prepare meeting documents, take minutes, assist with procurement, maintain clerical systems, and support stakeholder events across the region.

Job Overview Applicants are now invited to apply for this post as Senior Administration Assistant. The role will focus on supporting administrative processes for the Humber and North Yorkshire Health and Care Partnership Mental Health, Learning Disabilities and Autism Collaborative Programme. The post is part-time (22.5 hours per week) for a fixed term of 12 months. This role will work closely with the programme leads supporting the fantastic work taking place in our workstreams, which include Adult Mental Health, Suicide Prevention, Learning Disabilities and Autism, Perinatal and Maternal Mental Health, Community Mental Health and more. Please note a significant part of this role will be diary management and meeting support, including minutes, agenda setting and action logs. Main duties of the job * To work with our programme leads to ensure they have effective admin support to deliver their workstreams. * To prepare for and support meetings, which will include regular minute taking, agenda setting and taking any appropriate follow up action as necessary. * To provide diary management, organising meetings with a number of external stakeholders, often utilising own initiative to identify contacts. * To prepare and amend documentation including terms of reference and meeting papers. * To assist with the procurement process, ensuring that purchase orders are raised, and correct process is followed. * To ensure that robust clerical systems are kept in place, including maintaining risk registers, Oracle order tracker and keeping Outlook contact groups and meeting invites up to date. * To respond appropriately to enquiries from internal and external stakeholders. * Our collaborative programme comprises a wide range of work programmes of which coproduction and stakeholder engagement plays a key part. You may be required to support in the organisation and delivery of stakeholder events both online and in person across our Humber & North Yorkshire area. Working for our organisation We are an award winning and CQC rated good health and social care Trust delivering integrated services across Hull, East and North Yorkshire. Find out more on our website We are a forward thinking and dynamic Trust with a real commitment to staff development. We value our colleagues and invest in them to ensure they have the right skills to deliver outstanding care. We are proud to score above or equal to the average for all NHS People Promise theme areas demonstrating our commitment to improve the experience of working in the NHS for everyone. Wherever you work we know you will receive a warm welcome and all the support you’ll need to get you started. We recognise the positive value of diversity and promotes equality whilst challenging discrimination. We welcome and encourage job applications from people of all backgrounds. Work life balance is about having influence and flexibility over when, where and how you work. If the work pattern for this role does not meet your needs, we welcome an application and are happy to discuss working arrangements that differ from those advertised. We offer a unique range of benefits that go above and beyond other NHS Trusts including an enhanced leave package and health and wellbeing support. From city to countryside, market towns to moors you’ll find a place to call home including some of the most affordable places to live in the UK. Find out more and search live jobs. Person specification Qualifications And Knowledge Essential criteria * Basic knowledge of the Humber and North Yorkshire Health and Care Partnership Mental Health, Learning Disabilities and Autism Programme * Advanced keyboard skills: RSA/OCR III or equivalent/Advanced ECDL * Literate and numerate Desirable criteria * Literacy and numeracy level 2 Experience Essential criteria * Experience organising, preparing for and supporting meetings * Experience of preparing agendas and papers, writing minutes, noting and monitoring the completion of actions * Experience of using a range of IT systems, including Microsoft Office applications and MS Teams. Desirable criteria * Experience of event support * Working knowledge of mental health, learning disabilities and autism services. Skills And Competencies Essential criteria * Able to demonstrate inter-personal communication skills * Have a flexible approach to workload and enjoy working in a busy team. Desirable criteria * Supervision Skills Applicant Requirements The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Job OverviewApplicants are now invited to apply for this post as Senior Administration Assistant. The role will focus on supporting administrative processes for the Humber and North Yorkshire Health and Care Partnership Mental Health, Learning Disabilities and Autism Collaborative Programme. The post is part-time (22.5 hours per week) for a fixed term of 12 months.This role will work closely with the programme leads supporting the fantastic work taking place in our workstreams, which include Adult Mental Health, Suicide Prevention, Learning Disabilities and Autism, Perinatal and Maternal Mental Health, Community Mental Health and more. Please note a significant part of this role will be diary management and meeting support, including minutes, agenda setting and action logs.Main duties of the job * To work with our programme leads to ensure they have effective admin support to deliver their workstreams. * To prepare for and support meetings, which will include regular minute taking, agenda setting and taking any appropriate follow up action as necessary. * To provide diary management, organising meetings with a number of external stakeholders, often utilising own initiative to identify contacts. * To prepare and amend documentation including terms of reference and meeting papers. * To assist with the procurement process, ensuring that purchase orders are raised, and correct process is followed. * To ensure that robust clerical systems are kept in place, including maintaining risk registers, Oracle order tracker and keeping Outlook contact groups and meeting invites up to date. * To respond appropriately to enquiries from internal and external stakeholders. * Our collaborative programme comprises a wide range of work programmes of which coproduction and stakeholder engagement plays a key part. You may be required to support in the organisation and delivery of stakeholder events both online and in person across our Humber & North Yorkshire area.      Working for our organisationWe are an award winning and CQC rated good health and social care Trust delivering integrated services across Hull, East and North Yorkshire. Find out more on our websiteWe are a forward thinking and dynamic Trust with a real commitment to staff development. We value our colleagues and invest in them to ensure they have the right skills to deliver outstanding care.We are proud to score above or equal to the average for all NHS People Promise theme areas demonstrating our commitment to improve the experience of working in the NHS for everyone. Wherever you work we know you will receive a warm welcome and all the support you’ll need to get you started.We recognise the positive value of diversity and promotes equality whilst challenging discrimination. We welcome and encourage job applications from people of all backgrounds.Work life balance is about having influence and flexibility over when, where and how you work. If the work pattern for this role does not meet your needs, we welcome an application and are happy to discuss working arrangements that differ from those advertised.We offer a unique range of benefits that go above and beyond other NHS Trusts including an enhanced leave package and health and wellbeing support.From city to countryside, market towns to moors you’ll find a place to call home including some of the most affordable places to live in the UK.Find out more and search live jobs.Person specificationQualifications And KnowledgeEssential criteria * Basic knowledge of the Humber and North Yorkshire Health and Care Partnership Mental Health, Learning Disabilities and Autism Programme * Advanced keyboard skills: RSA/OCR III or equivalent/Advanced ECDL * Literate and numerate      Desirable criteria * Literacy and numeracy level 2      ExperienceEssential criteria * Experience organising, preparing for and supporting meetings * Experience of preparing agendas and papers, writing minutes, noting and monitoring the completion of actions * Experience of using a range of IT systems, including Microsoft Office applications and MS Teams.      Desirable criteria * Experience of event support * Working knowledge of mental health, learning disabilities and autism services.      Skills And CompetenciesEssential criteria * Able to demonstrate inter-personal communication skills * Have a flexible approach to workload and enjoy working in a busy team.      Desirable criteria * Supervision Skills      Applicant RequirementsThe postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Senior Administration Assistant - Humber Teaching NHS Foundation Trust

&lt;strong&gt;Job Overview&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Applicants are now invited to apply for this post as Senior Administration Assistant. The role will focus on supporting administrative processes for the Humber and North Yorkshire Health and Care Partnership Mental Health, Learning Disabilities and Autism Collaborative Programme. The post is part-time (22.5 hours per week) for a fixed term of 12 months.&lt;br&gt;&lt;br&gt;This role will work closely with the programme leads supporting the fantastic work taking place in our workstreams, which include Adult Mental Health, Suicide Prevention, Learning Disabilities and Autism, Perinatal and Maternal Mental Health, Community Mental Health and more. Please note a significant part of this role will be diary management and meeting support, including minutes, agenda setting and action logs.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Main duties of the job&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;To work with our programme leads to ensure they have effective admin support to deliver their workstreams. &lt;/li&gt;&lt;li&gt;To prepare for and support meetings, which will include regular minute taking, agenda setting and taking any appropriate follow up action as necessary. &lt;/li&gt;&lt;li&gt;To provide diary management, organising meetings with a number of external stakeholders, often utilising own initiative to identify contacts. &lt;/li&gt;&lt;li&gt;To prepare and amend documentation including terms of reference and meeting papers. &lt;/li&gt;&lt;li&gt;To assist with the procurement process, ensuring that purchase orders are raised, and correct process is followed. &lt;/li&gt;&lt;li&gt;To ensure that robust clerical systems are kept in place, including maintaining risk registers, Oracle order tracker and keeping Outlook contact groups and meeting invites up to date. &lt;/li&gt;&lt;li&gt;To respond appropriately to enquiries from internal and external stakeholders. &lt;/li&gt;&lt;li&gt;Our collaborative programme comprises a wide range of work programmes of which coproduction and stakeholder engagement plays a key part. You may be required to support in the organisation and delivery of stakeholder events both online and in person across our Humber &amp;amp; North Yorkshire area. &lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Working for our organisation&lt;br&gt;&lt;br&gt;&lt;/strong&gt;We are an award winning and CQC rated good health and social care Trust delivering integrated services across Hull, East and North Yorkshire. Find out more on our website&lt;br&gt;&lt;br&gt;We are a forward thinking and dynamic Trust with a real commitment to staff development. We value our colleagues and invest in them to ensure they have the right skills to deliver outstanding care.&lt;br&gt;&lt;br&gt;We are proud to score above or equal to the average for all NHS People Promise theme areas demonstrating our commitment to improve the experience of working in the NHS for everyone. Wherever you work we know you will receive a warm welcome and all the support you’ll need to get you started.&lt;br&gt;&lt;br&gt;We recognise the positive value of diversity and promotes equality whilst challenging discrimination. We welcome and encourage job applications from people of all backgrounds.&lt;br&gt;&lt;br&gt;Work life balance is about having influence and flexibility over when, where and how you work. If the work pattern for this role does not meet your needs, we welcome an application and are happy to discuss working arrangements that differ from those advertised.&lt;br&gt;&lt;br&gt;We offer a unique range of benefits that go above and beyond other NHS Trusts including an enhanced leave package and health and wellbeing support.&lt;br&gt;&lt;br&gt;From city to countryside, market towns to moors you’ll find a place to call home including some of the most affordable places to live in the UK.&lt;br&gt;&lt;br&gt;Find out more and search live jobs.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Person specification&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Qualifications And Knowledge&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Essential criteria&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Basic knowledge of the Humber and North Yorkshire Health and Care Partnership Mental Health, Learning Disabilities and Autism Programme&lt;/li&gt;&lt;li&gt;Advanced keyboard skills: RSA/OCR III or equivalent/Advanced ECDL&lt;/li&gt;&lt;li&gt;Literate and numerate&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Desirable criteria&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Literacy and numeracy level 2&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Experience&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Essential criteria&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Experience organising, preparing for and supporting meetings&lt;/li&gt;&lt;li&gt;Experience of preparing agendas and papers, writing minutes, noting and monitoring the completion of actions&lt;/li&gt;&lt;li&gt;Experience of using a range of IT systems, including Microsoft Office applications and MS Teams. &lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Desirable criteria&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Experience of event support&lt;/li&gt;&lt;li&gt;Working knowledge of mental health, learning disabilities and autism services. &lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Skills And Competencies&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Essential criteria&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Able to demonstrate inter-personal communication skills&lt;/li&gt;&lt;li&gt;Have a flexible approach to workload and enjoy working in a busy team. &lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Desirable criteria&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Supervision Skills&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Applicant Requirements&lt;br&gt;&lt;br&gt;&lt;/strong&gt;The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Humber Teaching NHS Foundation Trust

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