Large

IDEA Public Schools believes that each and every child can go to college. Since 2000, IDEA Public Schools has grown from a small school with 150 students to one of the fastest-growing network of tuition-free, K-12 public charter schools in the United States.

IDEA Public Schools boasts national rankings on The Washington Post and U.S. News & World Report’s top high schools lists. IDEA serves over 80,000 college-bound students in 143 schools across Texas, Louisiana, Florida, and Ohio and is on-track to maintain its legacy of sending 100% of its graduates to college.


Education

IDEA Public Schools

You must be organized, professional, and have excellent communication skills. Experience in customer service or administration is preferred. Quick learning and multitasking abilities are essential.

You will greet visitors, manage phone calls, maintain attendance records, assist with administrative tasks, and ensure a welcoming atmosphere at the school.

<div>
 Description
 
 
 
 
 
 Role Mission: The mission for the receptionist is to support students, families and team members by providing excellent customer service and serving as the first point-of-contact for students, parents, visitors and phone inquiries. The receptionist will focus primarily on ensuring parent satisfaction and ensuring families’ needs are met by sharing information, coordinating with other team members, and greeting all visitors.
 
 What We Offer
 
 Compensation:
 
 
 <ul>
 <li> Compensation for this role is set at an hourly rate ranging between $16.00 for 0 years of experience and $20.00</li>
 <li> This role is also eligible for a performance bonus based on team performance and goal attainment.</li>
 </ul>
 
 Other Benefits:
 We offer a comprehensive benefits plan, covering the majority of the employee premium for the base medical plan and subsidizing the majority of costs for a spouse/domestic partner and children. Some of the special benefits we offer at IDEA include:
 
 
 <ul>
 <li> Paid Family Leave: Eligible staff may receive up to 8 weeks of paid leave for the birth or adoption of a child, based on their tenure with the organization and caregiver designation.</li>
 <li> Tuition Reimbursement: Staff members may apply for up to 50% of tuition paid toward a qualifying degree program, up to $5,250 maximum per year subject to manager discretion and budget availability.</li>
 <li> Employer-Paid Mental/Behavioral Health: 5 face-to-face counseling sessions within a year, unlimited 24/7 telephonic counseling, and other work-life services available at no cost.</li>
 </ul>
 
 Other benefits include dental and vision plans, disability, life insurance, parenting benefits, generous vacation time, referral bonuses and professional development. IDEA may offer a relocation allowance to defray the cost of moving for this role, if applicable.
 
 What You Bring - Competencies: 
 <ul>
 <li>Mission Focus – focuses on IDEA’s core purpose of getting all students into college</li>
 <li> Record of Results – holds high expectations for self and others to achieve and surpass intended goals</li>
 <li> Problem Solving – able to synthesize, analyze, and prioritize data and opportunities to develop strategies for achieving quantifiable goals</li>
 <li> Communication – effectively conveys information using a variety of channels and techniques</li>
 <li> Continuous Improvement – proactively identifies opportunities to improve and consistently reflects on past actions to guide future decisions</li>
 </ul>
 Qualifications:
 <ul>
 <li> Education: High school diploma or GED</li>
 <li> Experience: One year of clerical experience in office setting</li>
 </ul>
 
 Knowledge and Skills:
 <ul>
 <li> Proficient keyboarding skills</li>
 <li> Effective organization, communication, and interpersonal skills</li>
 <li> Ability to follow written instructions and operate multi-line phone system</li>
 </ul>
 
 What You’ll Do – Accountabilities:
 
 Manages all front office traffic including late students, parents, and visitors. In this capacity the receptionist will:
 <ul>
 <li> Ensuring each visitor has the appropriate credentials to enter campus site and to pick up students</li>
 <li> Utilizing PowerSchool to locate student schedule for parent pick-ups</li>
 <li> Communicating with teachers on student pick-ups</li>
 <li> Direct visitors to appropriate team member</li>
 <li> Direct late students to SIS Coordinator</li>
 </ul>
 Maintains copies of forms, events, and related information for the campus site and IDEA Public Schools. This includes:
 <ul>
 <li> Organizing essential forms and documents for families including FARM applications, uniform guide, applications, etc. in a binder, portfolio, etc.</li>
 <li> Copying materials to ensure there is always a supply of all documents at hand</li>
 <li> Communicating effectively with Campus Lead Team and Campus Ops team to ensure all documents for activities, events, etc. are current</li>
 </ul>
 Coordinates and transfers student records to appropriate team member. This includes:
 <ul>
 <li> Maintaining confidentiality of records as appropriate</li>
 <li> Collaborating with appropriate team members to establish system of transferring student records, ie. Dropping off records in a sealed folder in SIS office, Health Services Coordinators office, etc.</li>
 </ul>
 Answers phone calls by providing general information and/or connecting call to appropriate team member. This includes:
 <ul>
 <li> Familiarizing with various roles and duties of team members ie. SIS manages all schedule changes, APO manages all student absences inquiries, etc.</li>
 <li> Managing a list of extensions and ensuring list remains updated throughout the year</li>
 </ul>
 Serves as a liaison between parents, students and team members. This includes:
 <ul>
 <li> Communicating morning announcements to students and team members</li>
 <li> Exemplifying IDEA core values and exemplar customer service skills</li>
 <li> Provides lead team support as needed. This includes:
 <ul>
 <li> Recruiting students for the following school year if needed</li>
 <li> Exercise good judgment and excellent customer service: 
 <ul>
 <li>Answering all phone calls</li>
 <li> Greeting parents, students, visitors</li>
 </ul></li>
 </ul></li>
 </ul>
 This role will also serve as the backup for the Nurse/Health Aide
 
 We look for Team and Family who embody the following values and characteristics:
 <ul>
 <li> Believes and is committed to our mission and being an agent of change: that all students are capable of getting to and through college</li>
 <li> Has demonstrated effective outcomes and results, and wants to be held accountable for them</li>
 <li> Has a propensity for action, willing to make mistakes by doing in order to learn and improve quickly</li>
 <li> Works with urgency and purpose to drive student outcomes</li>
 <li> Thrives in an entrepreneurial, high-growth environment; is comfortable with ambiguity and change</li>
 <li> Seeks and responds well to feedback, which is shared often and freely across all levels of the organization</li>
 <li> Works through silos and forges strong cross-departmental relationships in order to achieve outcomes</li>
 <li> We believe in education as a profession and hold ourselves to high level of conduct, professionalism and behaviors as models for our colleagues and students</li>
 </ul>
 
 About IDEA Public Schools
 
 At IDEA Public Schools, we believe each and every child can go to college. Since 2000, IDEA Public Schools has grown from a small school with 150 students to a multi-state network of tuition-free, Pre-K-12 public charter schools.
 
 IDEA Public Schools boasts national rankings on The Washington Post and U.S. News &amp; World Report’s top high schools lists. IDEA serves over 80,000 college-bound students in 143 schools across Texas, Louisiana, Florida, Ohio, and is on-track to maintain its legacy of sending 100% of its graduates to college.
 
 When you choose to work at IDEA, you are part of our IDEA Team and Family. You will work alongside team members who set and reach ambitious goals every day, are excited to continue to grow with IDEA, and work relentlessly to make college for all a reality.
 
 At IDEA the Staff Culture and Belonging Team uses our Core Values to promote human connection and a culture of integrity, respect, and belonging for all Team and Family members. Learn more about our Commitment to Core Values here: https://ideapublicschools.org/our-story/#core-values
 
 To Apply
 
 Please submit your application online through Jobvite. It’s in your best interest to apply as soon as possible.
</div>


 Description
  
  
  
  
 
 Role Mission: The mission for the receptionist is to support students, families and team members by providing excellent customer service and serving as the first point-of-contact for students, parents, visitors and phone inquiries. The receptionist will focus primarily on ensuring parent satisfaction and ensuring families’ needs are met by sharing information, coordinating with other team members, and greeting all visitors.
 
  What We Offer
 
  Compensation:
  
 
 
   Compensation for this role is set at an hourly rate ranging between $16.00 for 0 years of experience and $20.00
   This role is also eligible for a performance bonus based on team performance and goal attainment.
 
 
  Other Benefits:
  We offer a comprehensive benefits plan, covering the majority of the employee premium for the base medical plan and subsidizing the majority of costs for a spouse/domestic partner and children. Some of the special benefits we offer at IDEA include:
  
 
 
   Paid Family Leave: Eligible staff may receive up to 8 weeks of paid leave for the birth or adoption of a child, based on their tenure with the organization and caregiver designation.
   Tuition Reimbursement: Staff members may apply for up to 50% of tuition paid toward a qualifying degree program, up to $5,250 maximum per year subject to manager discretion and budget availability.
   Employer-Paid Mental/Behavioral Health: 5 face-to-face counseling sessions within a year, unlimited 24/7 telephonic counseling, and other work-life services available at no cost.
 
 
  Other benefits include dental and vision plans, disability, life insurance, parenting benefits, generous vacation time, referral bonuses and professional development. IDEA may offer a relocation allowance to defray the cost of moving for this role, if applicable.
 
  What You Bring - Competencies: 
 
  Mission Focus – focuses on IDEA’s core purpose of getting all students into college
   Record of Results – holds high expectations for self and others to achieve and surpass intended goals
   Problem Solving – able to synthesize, analyze, and prioritize data and opportunities to develop strategies for achieving quantifiable goals
   Communication – effectively conveys information using a variety of channels and techniques
   Continuous Improvement – proactively identifies opportunities to improve and consistently reflects on past actions to guide future decisions
 
  Qualifications:
 
   Education: High school diploma or GED
   Experience: One year of clerical experience in office setting
 
 
  Knowledge and Skills:
 
   Proficient keyboarding skills
   Effective organization, communication, and interpersonal skills
   Ability to follow written instructions and operate multi-line phone system
 
 
  What You’ll Do – Accountabilities:
  
 Manages all front office traffic including late students, parents, and visitors. In this capacity the receptionist will:
 
   Ensuring each visitor has the appropriate credentials to enter campus site and to pick up students
   Utilizing PowerSchool to locate student schedule for parent pick-ups
   Communicating with teachers on student pick-ups
   Direct visitors to appropriate team member
   Direct late students to SIS Coordinator
 
  Maintains copies of forms, events, and related information for the campus site and IDEA Public Schools. This includes:
 
   Organizing essential forms and documents for families including FARM applications, uniform guide, applications, etc. in a binder, portfolio, etc.
   Copying materials to ensure there is always a supply of all documents at hand
   Communicating effectively with Campus Lead Team and Campus Ops team to ensure all documents for activities, events, etc. are current
 
  Coordinates and transfers student records to appropriate team member. This includes:
 
   Maintaining confidentiality of records as appropriate
   Collaborating with appropriate team members to establish system of transferring student records, ie. Dropping off records in a sealed folder in SIS office, Health Services Coordinators office, etc.
 
  Answers phone calls by providing general information and/or connecting call to appropriate team member. This includes:
 
   Familiarizing with various roles and duties of team members ie. SIS manages all schedule changes, APO manages all student absences inquiries, etc.
   Managing a list of extensions and ensuring list remains updated throughout the year
 
  Serves as a liaison between parents, students and team members. This includes:
 
   Communicating morning announcements to students and team members
   Exemplifying IDEA core values and exemplar customer service skills
   Provides lead team support as needed. This includes:
   
     Recruiting students for the following school year if needed
     Exercise good judgment and excellent customer service: 
     
      Answering all phone calls
       Greeting parents, students, visitors
     
   
 
  This role will also serve as the backup for the Nurse/Health Aide
 
  We look for Team and Family who embody the following values and characteristics:
 
   Believes and is committed to our mission and being an agent of change: that all students are capable of getting to and through college
   Has demonstrated effective outcomes and results, and wants to be held accountable for them
   Has a propensity for action, willing to make mistakes by doing in order to learn and improve quickly
   Works with urgency and purpose to drive student outcomes
   Thrives in an entrepreneurial, high-growth environment; is comfortable with ambiguity and change
   Seeks and responds well to feedback, which is shared often and freely across all levels of the organization
   Works through silos and forges strong cross-departmental relationships in order to achieve outcomes
   We believe in education as a profession and hold ourselves to high level of conduct, professionalism and behaviors as models for our colleagues and students
 
 
  About IDEA Public Schools
 
  At IDEA Public Schools, we believe each and every child can go to college. Since 2000, IDEA Public Schools has grown from a small school with 150 students to a multi-state network of tuition-free, Pre-K-12 public charter schools.
 
  IDEA Public Schools boasts national rankings on The Washington Post and U.S. News & World Report’s top high schools lists. IDEA serves over 80,000 college-bound students in 143 schools across Texas, Louisiana, Florida, Ohio, and is on-track to maintain its legacy of sending 100% of its graduates to college.
 
  When you choose to work at IDEA, you are part of our IDEA Team and Family. You will work alongside team members who set and reach ambitious goals every day, are excited to continue to grow with IDEA, and work relentlessly to make college for all a reality.
 
  At IDEA the Staff Culture and Belonging Team uses our Core Values to promote human connection and a culture of integrity, respect, and belonging for all Team and Family members. Learn more about our Commitment to Core Values here: https://ideapublicschools.org/our-story/#core-values
  
 To Apply
 
  Please submit your application online through Jobvite. It’s in your best interest to apply as soon as possible.



Receptionist - IDEA Rio Grande City (Immediate Opening) - IDEA Public Schools

Receptionist - IDEA Rio Grande City (Immediate Opening)

You need relevant coursework, strong communication and organizational skills, critical thinking abilities, and the aptitude to manage multiple projects under pressure to excel in this internship.

You will manage Zendesk tickets, respond to data requests, update slides for the Board, develop trackers, analyze data, manage resources, and assist with HUB site management.

Bachelors

IT & Cybersecurity

People, HR & Administration

Austin

Houston

San Antonio

<ul><li>IDEA Public Schools is searching for&nbsp;an Enrollment Systems and Compliance Intern&nbsp;to assist&nbsp;the Director of Enrollment Systems&nbsp;by managing crucial aspects of the day-to-day operation, training and resource development, logistical planning, customer services operations, web page management,&nbsp;HQ&nbsp;and campus deliverables.</li></ul>

IDEA Public Schools is searching for an Enrollment Systems and Compliance Intern to assist the Director of Enrollment Systems by managing crucial aspects of the day-to-day operation, training and resource development, logistical planning, customer services operations, web page management, HQ and campus deliverables.

Intern - Enrollment Systems and Compliance (Immediate Opening) - IDEA Public Schools

Intern - Enrollment Systems and Compliance (Immediate Opening)

You must have relevant coursework towards a Bachelor's degree, strong critical-thinking skills, excellent communication abilities, ability to manage multiple projects under pressure, and a commitment to achieving results and providing/receiving feedback.

You will manage Zendesk tickets, update enrollment data slides, develop task accountability systems, conduct data analysis, and oversee resource management for Enrollment Systems.

You believe in our mission, are organized and detail-oriented, excel in communication, problem solving, and technology, and have a passion for working with underserved communities. Commit to 20 hours a week and have a GPA of 3.3 or higher.

You will support donor engagement projects by managing logistics, vendor relationships, tracking expenses, and assisting with various fundraising initiatives.

Business, Operations & Strategy

A Few Good Reasons to Join the Team:&nbsp;&nbsp;<ul><li>Ability to create flexible schedule&nbsp;</li><li>Opportunity to contribute to meaningful work (connecting our amazing teachers with our amazing supporters!)&nbsp;</li><li>Gain exposure to education and philanthropy field</li></ul>

A Few Good Reasons to Join the Team:  Ability to create flexible schedule Opportunity to contribute to meaningful work (connecting our amazing teachers with our amazing supporters!) Gain exposure to education and philanthropy field

Donor Engagement Intern (Immediate Opening) - IDEA Public Schools

Donor Engagement Intern (Immediate Opening)

You must have relevant coursework towards a Bachelor’s degree, excellent communication and problem-solving skills, and the ability to manage multiple projects under pressure while achieving results. You should be detail-oriented, organized, and able to work effectively with others to drive actions and make sound decisions.

You will manage Zendesk tickets, respond to data requests, update slides for the Board, develop task management systems, analyze enrollment data, update resources, and manage the HUB site.

IDEA Public Schools

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