IDFC FIRST Bank is a full-service Indian bank that offers a wide range of financial services, including personal and business banking, loans, savings and deposits, wealth management, and digital banking solutions. It serves retail customers, small businesses, and corporate clients, with a focus on providing accessible and customer-centric banking services. The bank's ultimate mission is to build a world-class bank that prioritises customer satisfaction, ethical banking, and transparency. Its purpose is to drive financial inclusion and improve lives by offering innovative, affordable, and personalised financial solutions across diverse segments of society.

Finance

IDFC FIRST Bank 

For any bank-related queries, please email us at customer.service@idfcfirstbank.com or call 1800 10 888 (Toll free).

You should have a graduation degree, an MBA or PGDM, and at least 2 years of relevant experience in the field.

You will source and manage channels, acquire business, minimize delinquency, understand market trends, develop channels, and recommend process improvements for operational efficiency.

Sales & Business Development

Banking & Finance

Chennai

Role/ Job Title : Sales Manager – 2 Wheeler Loan Function/ Department : 2 Wheeler Loan Job Purpose: The role bearer has the responsibility of sourcing 2WL loans from market using DSAs/DSTs and existing channel partners as well establishing a quality portfolio. It entails managing a team, maintain strong relationships, foster co-operation and communicate effectively across different mediums. The role bearer has to make sure adherence to the policies and guidelines set. The execution of these tasks must be accomplished in such manner which is both sales supportive and risk averse contributing to the larger objectives of the bank. Roles &amp; Responsibilities: Sourcing and managing channels from the market and acquiring business from them. Ensuring quality portfolio by minimizing delinquency and rejection. Extensive knowledge and understanding of retails assets, products, operations, and current market trends. Identifying the changing market trends, channel development for acquiring business and provide high quality customer service. Recommend improvements to processes and policies across the Retail Banking business to drive operational efficiencies and high quality customer service. Education Qualification: Graduation: Any Graduate Post-graduation : MBA, PGDM Experience : 2+ years of relevant experience

Role/ Job Title  : Sales Manager – 2 Wheeler Loan  Function/ Department  : 2 Wheeler Loan  Job Purpose: The role bearer has the responsibility of sourcing 2WL loans from market using DSAs/DSTs and existing channel partners as well establishing a quality portfolio. It entails managing a team, maintain strong relationships, foster co-operation and communicate effectively across different mediums. The role bearer has to make sure adherence to the policies and guidelines set. The execution of these tasks must be accomplished in such manner which is both sales supportive and risk averse contributing to the larger objectives of the bank.  Roles & Responsibilities: Sourcing and managing channels from the market and acquiring business from them.  Ensuring quality portfolio by minimizing delinquency and rejection.  Extensive knowledge and understanding of retails assets, products, operations, and current market trends.  Identifying the changing market trends, channel development for acquiring business and provide high quality customer service.  Recommend improvements to processes and policies across the Retail Banking business to drive operational efficiencies and high quality customer service.  Education Qualification: Graduation: Any Graduate  Post-graduation  :  MBA, PGDM  Experience  : 2+ years of relevant experience

Sales Manager-2 Wheeler Loan - IDFC FIRST Bank 

IDFC FIRST Bank

Sales Manager-2 Wheeler Loan

You need 5-10 years of experience in Agile delivery, Scrum certification or JIRA knowledge, techno-functional skills, and relevant degrees, including post-graduation in business or tech.

You will manage digital strategies, track performance, collaborate with teams, oversee partners, develop training, handle project plans, engage in testing, and monitor market trends.

Business, Operations & Strategy

Product

Mumbai

Role/ Job Title: Digital Journey Owner Function/ Department: Digital Solutions Job Purpose: The role holder has the responsibility to drive and manage the digital transformation journey of the bank in line with the long-term objectives. The role holder is expected to collaborate with cross functional team to gather requirements for digital transformation, stimulate &amp; promote new digital capabilities, ensuring best in class user experience for the clients. Roles &amp; Responsibilities: Manage, monitor, and implement the digital strategy in line with bank's values, objectives and priorities. Manage spends &amp; value targets for digital transformation, track the monthly performance and report progress. Collaborate with cross functional team to gather requirements for digital transformation, stimulate and promote new digital capabilities. Manage relationships with third party digital delivery partners, focusing on performance management against agreed SLA's and KPI's. Work with IT digital transformation team to regularly monitor &amp; review performance, suggest ideas for improvements and enhancing efficiency. Develop training material &amp; documentation for internal business users, keeping it up-to-date and coordinate on-going training sessions. Develop &amp; manage project plans including resource and cost estimates. Active involvement in internal testing &amp; UAT phases, manage the defect backlog and clarify requirements wherever necessary. Explore the ecosystem (internal / external) and inject new insights for digital specific cases. Prepare dashboards on key metrics for senior management. Assure adherence to regulatory guidelines set by the bank. Communicating with IT leads to identify opportunities for utilization and collaboration. Ensure best practices and processes across the digital transformation team for the consistent delivery of digital projects. Stay abreast with global market trends and competitor strategies in key markets. Create a culture of agility, elite performance, and innovation. Has experience working in Agile Delivery &amp; Release Model. Scrum Certified or JIRA awareness. Techno-Functional capabilities. Has appetite to drive complex projects. Education Qualification: Graduation: BCA (Bachelor of Computer Applications) / BBA (Bachelor of Business Administration) / B.Tech (Bachelor in Technology) / B.A. (Bachelor of Arts) / B.E. (Bachelor in Engineering) / B.Sc (Bachelor of Science) Post-graduation: MBA (Master of Business Administration) / PGDM (Post Graduate Diploma in Management) / MCA (Master of Computer Application) / M.Tech (Master in Technology) Experience: 5 to 10 years of relevant experience

Role/ Job Title: Digital Journey Owner  Function/ Department: Digital Solutions  Job Purpose: The role holder has the responsibility to drive and manage the digital transformation journey of the bank in line with the long-term objectives. The role holder is expected to collaborate with cross functional team to gather requirements for digital transformation, stimulate & promote new digital capabilities, ensuring best in class user experience for the clients.  Roles & Responsibilities: Manage, monitor, and implement the digital strategy in line with bank's values, objectives and priorities.  Manage spends & value targets for digital transformation, track the monthly performance and report progress.  Collaborate with cross functional team to gather requirements for digital transformation, stimulate and promote new digital capabilities.  Manage relationships with third party digital delivery partners, focusing on performance management against agreed SLA's and KPI's.  Work with IT digital transformation team to regularly monitor & review performance, suggest ideas for improvements and enhancing efficiency.  Develop training material & documentation for internal business users, keeping it up-to-date and coordinate on-going training sessions.  Develop & manage project plans including resource and cost estimates.  Active involvement in internal testing & UAT phases, manage the defect backlog and clarify requirements wherever necessary.  Explore the ecosystem (internal / external) and inject new insights for digital specific cases.  Prepare dashboards on key metrics for senior management.  Assure adherence to regulatory guidelines set by the bank.  Communicating with IT leads to identify opportunities for utilization and collaboration.  Ensure best practices and processes across the digital transformation team for the consistent delivery of digital projects.  Stay abreast with global market trends and competitor strategies in key markets.  Create a culture of agility, elite performance, and innovation.  Has experience working in Agile Delivery & Release Model.  Scrum Certified or JIRA awareness.  Techno-Functional capabilities.  Has appetite to drive complex projects.  Education Qualification: Graduation: BCA (Bachelor of Computer Applications) / BBA (Bachelor of Business Administration) / B.Tech (Bachelor in Technology) / B.A. (Bachelor of Arts) / B.E. (Bachelor in Engineering) / B.Sc (Bachelor of Science)  Post-graduation: MBA (Master of Business Administration) / PGDM (Post Graduate Diploma in Management) / MCA (Master of Computer Application) / M.Tech (Master in Technology)  Experience: 5 to 10 years of relevant experience

Digital Journey Owner - IDFC FIRST Bank 

Digital Journey Owner

You should have a B.Com/B.Sc/BA/BBI/BMS and an MBA/M.Com/MA, with 2-5 years of experience in relevant fields.

You will assist in defining audit scope, analyze documentation, execute audit plans, maintain relations with auditees, prepare reports, and ensure compliance while sharing best practices and collaborating internally.

Consulting

Accounting & Tax

Role / Job Title : Audit Executive-Business Process Function / Department: Internal Audit Job Purpose: The role bearer has the responsibility to actively support internal audits for the bank as assigned. It entails following the complete process - assist in - creating checklists, conducting audits as per the defined timelines, publishing the audit reports and preparing for presentations to be conducted quarterly. The role bearer must adhere by the guidelines set by the bank for audit reports - making the audit process more efficient contributing to the larger objectives of the bank. Roles &amp; Responsibilities: Assist Audit Manager to define audit scope. Obtain, analyse and evaluate accounting documentation, reports, data, flowcharts. Assist in executing audit plan as per agreed timelines, draft audit reports. Support in developing operational expertise in core areas and leverage in internal audits. Develop and maintain professional relations with auditees. Support in preparing audit committee presentations for audits held during each quarter. Search indicators of incorrect, unusual or fraudulent tax returns. Actively follow-up on compliance to the audit reports issued. Document process and prepare audit findings memorandum. Capture and share best- practice knowledge amongst the team. List the deliverables other than primary, but essential for the role. Leverage in-house synergies through collaboration with internal stakeholders. Stay abreast with global market trends and competitor strategies in key markets. Educational Qualifications: Graduation: Bachelor of Commerce (B.com) / Bachelor of Science (B.Sc) / Bachelor of Arts (BA) / Bachelor of Business &amp; Insurance (BBI) / Bachelor of Management Studies (BMS) Post-graduation: Master of Business Administration (MBA) / Master of Commerce (M.com) / Master of Arts (MA) Experience : 2 - 5 years of total experience.

Role / Job Title  :  Audit Executive-Business Process  Function / Department: Internal Audit  Job Purpose: The role bearer has the responsibility to actively support internal audits for the bank as assigned. It entails following the complete process - assist in - creating checklists, conducting audits as per the defined timelines, publishing the audit reports and preparing for presentations to be conducted quarterly. The role bearer must adhere by the guidelines set by the bank for audit reports - making the audit process more efficient contributing to the larger objectives of the bank.  Roles & Responsibilities: Assist Audit Manager to define audit scope.  Obtain, analyse and evaluate accounting documentation, reports, data, flowcharts.  Assist in executing audit plan as per agreed timelines, draft audit reports.  Support in developing operational expertise in core areas and leverage in internal audits.  Develop and maintain professional relations with auditees.  Support in preparing audit committee presentations for audits held during each quarter.  Search indicators of incorrect, unusual or fraudulent tax returns.  Actively follow-up on compliance to the audit reports issued.  Document process and prepare audit findings memorandum.  Capture and share best- practice knowledge amongst the team.  List the deliverables other than primary, but essential for the role.  Leverage in-house synergies through collaboration with internal stakeholders.  Stay abreast with global market trends and competitor strategies in key markets.  Educational Qualifications: Graduation: Bachelor of Commerce (B.com) / Bachelor of Science (B.Sc) / Bachelor of Arts (BA) / Bachelor of Business & Insurance (BBI) / Bachelor of Management Studies (BMS)  Post-graduation: Master of Business Administration (MBA) / Master of Commerce (M.com) / Master of Arts (MA)  Experience  : 2 - 5 years of total experience.

IDFC FIRST Bank

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