Ingenico is a global leader in payment solutions, providing secure and seamless transactions across various channels, including in-store, online, and mobile. The company offers a wide range of payment terminals, software, and services that enable businesses to accept payments easily and securely, regardless of the payment method. Ingenico's primary goal is to simplify and optimise the payment process for merchants and consumers alike, ensuring that transactions are efficient and secure. Their focus is on driving innovation in payment technology to support the evolving needs of businesses worldwide.



Finance

Ingenico

You should have 3+ years in logistics or operations, fluency in English and Italian, courier ops and customs experience, SAP knowledge, and strong project leadership skills.

You will manage daily shipments, oversee courier operations and costs, coordinate with logistics teams, monitor transport performance, ensure SLA compliance, and analyze logistics KPIs.

Milan

<div>
 Ingenico is the global leader in payments acceptance solutions. As the trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators and fintech customers our world-class terminals, solutions and services enable the global ecosystem of payments acceptance. With 40 years of experience, innovation is integral to Ingenico’s approach and culture, inspiring our large and diverse community of experts who anticipate and help shape the evolution of commerce worldwide. At Ingenico, trust and sustainability are at the heart of everything we do. 
 
 Scope
 
 As a outbound specialist, you are responsible for the daily Outbound Logistics tasks in the Logistics department of the EMEA Hub, with direct report to the Warehouse Operations Manager.
 You have a good knowledge of all site logistics processes and a good understanding of the market of local forwarders with a huge focus on delivery from the site to the customers using different channels and mixing different types of transportation. Moreover, you also haeve a good understanding of the main Customs processes for Import/Export. You are expected to challenge conventional thinking and explore various perspectives, and to understand the need for data, analysis and regular reporting for the Supply Chain. You are responsible to manage the daily operative tasks to manage the daily shipments, but also focusing constantly on the continuous improvement.You cooperate with the Ingenico EMEA colleagues speaking in English.
 
 You will have a global overview on the outbound and will be accountable for : 
 
 <ul>
 <li>Daily shipments management</li>
 <li>Couriers operations management</li>
 <li>Couriers costs management</li>
 <li>Delivery and transport management</li>
 </ul>
 
 Main responsibilities 
 
 <ul>
 <li>Manage the daily deliveries and shipments preparation</li>
 <li>Monitor and coordinate the Subco outbound team</li>
 <li>Collaborate with the EMEA logistic teams (in English) in order to secure the SLA agreed with clients</li>
 <li>Manage the SAP processes related to outbound operations</li>
 <li>Monitor and cooperate closely with the transport Companies to secure they’re compliant with the SLA agreed and compare different couriers options in terms of services and costs to be able to select the most efficient one and monitor transport KPIs and take corrective actions to adjust any variation</li>
 <li>Liaise with the Planning team to get the full visibility of the volumes expected to be shipped and provide feedbacks to them with the shipment status</li>
 <li>Check the monthly invoices from couriers and chase them for all unexpected or unclear values</li>
 <li>Produce and analyze main logistics KPIs</li>
 </ul>
 
 Signs of success
 <ul>
 <li>Support success of Supply Chain projects through analysis. Assesses risks, manages timelines, identifies deliverables and any required resources</li>
 <li>Provide recommendations to improve organizational performance and Identify opportunities, recommend strategy and implement system changes or business process improvements to improve operations and KPIs</li>
 <li>Maintain best practices to develop data, analysis and standard processes</li>
 <li>Ability to collaborate across many different groups and communicate with multiple key stakeholders of all levels and Countries</li>
 </ul> 
 
 You have 3+ years experience in logistics, transport planning management, Operations Management, Outbound or related fields. You are fluent in English and Italian.
 
 Important skills :
 <ul>
 <li>Experience in couriers operations management and in Customs processes for Import/Export</li>
 <li>Experience working/managing external subco preferred</li>
 <li>Good knowledge of SAP (WM, MM) and MS Office skills (especially Excel skills)</li>
 <li>Requires demonstrated ability to lead project or cross-functional teams to resolve, implement or reach consensus on issues.</li>
 </ul>
</div>


 Ingenico is the global leader in payments acceptance solutions. As the trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators and fintech customers our world-class terminals, solutions and services enable the global ecosystem of payments acceptance. With 40 years of experience, innovation is integral to Ingenico’s approach and culture, inspiring our large and diverse community of experts who anticipate and help shape the evolution of commerce worldwide. At Ingenico, trust and sustainability are at the heart of everything we do.
 
 Scope
 
  As a outbound specialist, you are responsible for the daily Outbound Logistics tasks in the Logistics department of the EMEA Hub, with direct report to the Warehouse Operations Manager.
 You have a good knowledge of all site logistics processes and a good understanding of the market of local forwarders with a huge focus on delivery from the site to the customers using different channels and mixing different types of transportation. Moreover, you also haeve a good understanding of the main Customs processes for Import/Export. You are expected to challenge conventional thinking and explore various perspectives, and to understand the need for data, analysis and regular reporting for the Supply Chain. You are responsible to manage the daily operative tasks to manage the daily shipments, but also focusing constantly on the continuous improvement.You cooperate with the Ingenico EMEA colleagues speaking in English.
 
  You will have a global overview on the outbound and will be accountable for :
 
 
  Daily shipments management
  Couriers operations management
  Couriers costs management
  Delivery and transport management
 
 
  Main responsibilities
 
 
  Manage the daily deliveries and shipments preparation
  Monitor and coordinate the Subco outbound team
  Collaborate with the EMEA logistic teams (in English) in order to secure the SLA agreed with clients
  Manage the SAP processes related to outbound operations
  Monitor and cooperate closely with the transport Companies to secure they’re compliant with the SLA agreed and compare different couriers options in terms of services and costs to be able to select the most efficient one and monitor transport KPIs and take corrective actions to adjust any variation
  Liaise with the Planning team to get the full visibility of the volumes expected to be shipped and provide feedbacks to them with the shipment status
  Check the monthly invoices from couriers and chase them for all unexpected or unclear values
  Produce and analyze main logistics KPIs
 
 
  Signs of success
 
  Support success of Supply Chain projects through analysis. Assesses risks, manages timelines, identifies deliverables and any required resources
  Provide recommendations to improve organizational performance and Identify opportunities, recommend strategy and implement system changes or business process improvements to improve operations and KPIs
  Maintain best practices to develop data, analysis and standard processes
  Ability to collaborate across many different groups and communicate with multiple key stakeholders of all levels and Countries
 
 
 You have 3+ years experience in logistics, transport planning management, Operations Management, Outbound or related fields. You are fluent in English and Italian.
 
  Important skills :
 
  Experience in couriers operations management and in Customs processes for Import/Export
  Experience working/managing external subco preferred
  Good knowledge of SAP (WM, MM) and MS Office skills (especially Excel skills)
  Requires demonstrated ability to lead project or cross-functional teams to resolve, implement or reach consensus on issues.
 



Ingenico

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