Johns Hopkins All Children’s Hospital in St. Petersburg, Florida is a leader in children’s health care, combining a legacy of compassionate care focused solely on children since 1926 with the innovation and experience of one of the world’s leading health care systems.

The 259-bed teaching hospital, ranked as a U.S. News & World Report Best Children’s Hospital, stands at the forefront of discovery, leading innovative research to cure and prevent childhood diseases while training the next generation of pediatric experts. With a network of Johns Hopkins All Children’s Outpatient Care centers and collaborative care provided by All Children’s Specialty Physicians at regional hospitals, Johns Hopkins All Children’s brings care closer to home.

Johns Hopkins All Children’s Hospital consistently keeps the patient and family at the center of care while continuing to expand its mission in treatment, research, education and advocacy.

Science & Healthcare

Johns Hopkins All Children's Hospital

Providing expert pediatric care for children and families from across the state of Florida and beyond.

You need a Bachelor’s, 3 years in an ER or medical setting, knowledge of third-party payers, Medicaid, and must be bilingual.

You will oversee daily operations, enforce policies, conduct audits, collect payments, engage staff in projects, evaluate performance, and ensure effective communication for optimal patient experience.

People, HR & Administration

Healthcare

Saint Petersburg

<div>POSITION SUMMARY:
EC Registration Supervisor is responsible for planning, organizing, staffing, directing, controlling and assisting all staffing functions of the EC Registration. Responsible for effective operations, work schedules, on-going training, and maintenance of the Departmental and Hospital Policies and Procedures. Responsible for auditing staff registrations to include but not limited to Insurance Verification, Coordination of Benefits, Eligibility, Point of Service Collections, Patient Portal and the Health Information Exchange. Requires integral communication with patients, insurance companies, department administrators, physicians, and other departmental staff to ensure the ideal patient experience.
Full Time: 40 Hours Per Week
Location: St. Petersburg, FL
KEY ACCOUNTABILITIES:
<div><ul><li>Actively participates and coordinates the smooth operation and daily function of the EC Registration area in order to maintain adequate staffing</li></ul>
<ul><li>Assists with developing and enforcing departmental policies, practices, procedures and work rules to ensure a consistent work environment</li></ul>
<ul><li>Performs weekly audits on registrations to accurately evaluate staff for performance evaluations as well as to reduce denials for maximum reimbursement</li></ul>
<ul><li>Provide assistance and/or collect time of service payments and any prior balances related to patient responsibility</li></ul>
<ul><li>Engages staff in special projects to enhance morale and overall employee engagement within the department
</li></ul><ul><li>Documents and performs annual job performance evaluation for staff adhering to hospital policy</li></ul>
<ul><li>Establishes and maintains effective communication with staff, clinical personnel, all revenue cycle functions and other departments to ensure the ideal patient experience
</li></ul></div>QUALIFICATIONS:
<ul><li>Bachelor&rsquo;s degree
</li><li>3 years clinical/nonclinical Emergency Room experience or a medical facility setting (or acute care setting)
</li><li>Comprehensive knowledge of third-party payer requirements, computer literacy, and excellent customer service skills; knowledge of signature requirements</li>
<li>Experience with Medicaid and Medicaid HMOs and working knowledge of CMS and other governmental programs
</li><li>Bilingual required</li>
</ul>
Salary Range: Minimum 18.74 per hour - Maximum 29.99 per hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility.
In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.
JHM prioritizes the health and well-being of every employee. Come be healthy at Hopkins!
Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.
Johns Hopkins Health System and its affiliates are drug-free workplace employers.</div>

POSITION SUMMARY:
EC Registration Supervisor is responsible for planning, organizing, staffing, directing, controlling and assisting all staffing functions of the EC Registration. Responsible for effective operations, work schedules, on-going training, and maintenance of the Departmental and Hospital Policies and Procedures. Responsible for auditing staff registrations to include but not limited to Insurance Verification, Coordination of Benefits, Eligibility, Point of Service Collections, Patient Portal and the Health Information Exchange. Requires integral communication with patients, insurance companies, department administrators, physicians, and other departmental staff to ensure the ideal patient experience.
Full Time: 40 Hours Per Week
Location: St. Petersburg, FL
KEY ACCOUNTABILITIES:
Actively participates and coordinates the smooth operation and daily function of the EC Registration area in order to maintain adequate staffing
Assists with developing and enforcing departmental policies, practices, procedures and work rules to ensure a consistent work environment
Performs weekly audits on registrations to accurately evaluate staff for performance evaluations as well as to reduce denials for maximum reimbursement
Provide assistance and/or collect time of service payments and any prior balances related to patient responsibility
Engages staff in special projects to enhance morale and overall employee engagement within the department
Documents and performs annual job performance evaluation for staff adhering to hospital policy
Establishes and maintains effective communication with staff, clinical personnel, all revenue cycle functions and other departments to ensure the ideal patient experience
QUALIFICATIONS:
Bachelor’s degree
3 years clinical/nonclinical Emergency Room experience or a medical facility setting (or acute care setting)
Comprehensive knowledge of third-party payer requirements, computer literacy, and excellent customer service skills; knowledge of signature requirements
Experience with Medicaid and Medicaid HMOs and working knowledge of CMS and other governmental programs
Bilingual required

Salary Range: Minimum 18.74 per hour - Maximum 29.99 per hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility.
In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.
JHM prioritizes the health and well-being of every employee. Come be healthy at Hopkins!
Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.
Johns Hopkins Health System and its affiliates are drug-free workplace employers.

Johns Hopkins All Children's Hospital

Mission