Learnship offers digital language and intercultural training solutions tailored for businesses and their global teams. Their ultimate mission is to bridge communication gaps and enhance international collaboration through personalized, interactive learning experiences. The company’s purpose is to empower organizations by improving language skills and cultural understanding, thereby supporting global business success and fostering effective, cross-cultural communication.

Education

Learnship

You should have B1+ English, B2+ German, B2+ French, customer support experience, Office 365 proficiency, CRM familiarity, and a passion for connecting with people globally.

You will engage learners, provide motivation and support, manage communications, collaborate with teams, track interactions, gather feedback, and assist with tasks like translating email templates.

Customer Relations

People, HR & Administration

Cologne

<div>
 What you can expect to do here: 
 
 <ul>
 <li>Work as a key player in a global team by providing end-user motivational support and guidance throughout their learning program, develop positive relations while managing your learner and establishing yourself as a trusted advisor.</li>
 <li>Monitor and engage learners through motivational techniques to maximize their Learnship learning experience and achieve study goals.</li>
 <li>Guide and motivate learners optimally either by initiating the communication (via phone or email) or responding to requests and queries (via email or chat) around the Learnship service.</li>
 <li>Champion end user driven feedback to improve process, provide visibility over program and escalate according to procedure.</li>
 <li>Maintain visibility on actions taken for cross-functional reporting. Keep track of all interactions and report on the same.</li>
 <li>Collaborate with other teams (such as technical support, scheduling, trainer management, product, or customer success management teams) to share and address feedback, account-level issues and follow up of incidence resolution.</li>
 <li>Participate in team workshops and other activities to ensure alignment in internal processes and foster harmonious camaraderie.</li>
 <li>Perform ad hoc tasks such as, but not limited to, creating, and translating email templates.</li>
 </ul> 
 
 <div>
 <ul>
 <li>What we’re looking for:</li>
 </ul>
 </div>
 Professional Competencies and Rating:
 <ul>
 <li>English, at least B1 (preferably B2 and above)</li>
 <li>German, at least B2 (preferably C1/C2)</li>
 <li>French, at least B2 (preferably C1/C2)</li>
 <li>Experience in customer support, preferably in the learning and development field</li>
 <li>Knowledgeable in Office 365 (Teams, Outlook, Excel, etc.)</li>
 <li>Familiarity in CRMs such as Salesforce and Gainsight an advantage</li>
 <li>Highly motivated in connecting with people from all over the world</li>
 </ul>
</div>


 What you can expect to do here:
 
 
  Work as a key player in a global team by providing end-user motivational support and guidance throughout their learning program, develop positive relations while managing your learner and establishing yourself as a trusted advisor.
  Monitor and engage learners through motivational techniques to maximize their Learnship learning experience and achieve study goals.
  Guide and motivate learners optimally either by initiating the communication (via phone or email) or responding to requests and queries (via email or chat) around the Learnship service.
  Champion end user driven feedback to improve process, provide visibility over program and escalate according to procedure.
  Maintain visibility on actions taken for cross-functional reporting. Keep track of all interactions and report on the same.
  Collaborate with other teams (such as technical support, scheduling, trainer management, product, or customer success management teams) to share and address feedback, account-level issues and follow up of incidence resolution.
  Participate in team workshops and other activities to ensure alignment in internal processes and foster harmonious camaraderie.
  Perform ad hoc tasks such as, but not limited to, creating, and translating email templates.
 
 
 
  
   What we’re looking for:
  
 
 Professional Competencies and Rating:
 
  English, at least B1 (preferably B2 and above)
  German, at least B2 (preferably C1/C2)
  French, at least B2 (preferably C1/C2)
  Experience in customer support, preferably in the learning and development field
  Knowledgeable in Office 365 (Teams, Outlook, Excel, etc.)
  Familiarity in CRMs such as Salesforce and Gainsight an advantage
  Highly motivated in connecting with people from all over the world
 


Learner Engagement Specialist (German/French) - Learnship

Germany

Learner Engagement Specialist (German/French)

You need native-level French fluency, teaching certifications, experience in Business French, German proficiency, tech comfort, reliable internet, and a friendly personality. Weekend availability is a plus.

You will prepare lessons, teach business professionals, assign homework, and give feedback online to meet course objectives.

Consulting

Education & Teaching

Manila

<div>
 <h4 class="jobSectionHeader">Learnship Networks GmbH are looking for French language trainers to teach online courses to students who need support in German. Learnship Networks GmbH is a world-wide language learning provider founded in 2008 and headquartered in Cologne, Germany. We specialize in live world-wide Online instruction for business clients, but also offer face-to-face courses in countries such as France, Germany and Switzerland.</h4>
 
 <div>
 We offer:
 <ul>
 <li>Fun virtual working environment through our cutting-edge, engaging teaching platform</li>
 <li>Opportunity to develop and enhance skills in online teaching, utilizing multimedia and interactive tools</li>
 <li>Room for professional development via pedagogical and coaching sessions</li>
 <li>Networking opportunities with other teachers, i.e. language tandems and teacher’s café</li>
 <li>Flexible schedule for online teaching</li>
 <li>Reduced lesson planning time with direct access to teaching materials</li>
 </ul>
 </div>
 
 We are looking for qualified freelance trainers with:
 <ul>
 <li>Native-level fluency in French, including native-level intonation, accent, and pronunciation</li>
 <li>Foreign Language Teaching Certification(s) and/or University Degree(s)</li>
 <li>Experience teaching Business French to adults (strongly preferred) </li>
 <li>Intermediate or higher-level proficiency in German (strongly preferred)</li>
 </ul>
 <ul>
 <li>Additional non-teaching professional experience (a plus)</li>
 <li>Weekend hours possible (a plus)</li>
 <li>A high level of comfort using internet-based software and technology</li>
 </ul>
 <ul>
 <li>A reliable broadband internet connection (DSL or cable) installed</li>
 <li>Friendly, outgoing personalities</li>
 </ul>
 
 Responsibilities include:
 <ul>
 <li>Lesson preparation</li>
 <li>Delivering lessons to business professionals according to course objectives</li>
 <li>Assigning homework and providing session &amp; course feedback online</li>
 </ul>
 
 For more information on our Data Protection policy, please visit our website www.learnship.com
</div>


 Learnship Networks GmbH are looking for French language trainers to teach online courses to students who need support in German. Learnship Networks GmbH is a world-wide language learning provider founded in 2008 and headquartered in Cologne, Germany. We specialize in live world-wide Online instruction for business clients, but also offer face-to-face courses in countries such as France, Germany and Switzerland.
 
 
   We offer:
  
   Fun virtual working environment through our cutting-edge, engaging teaching platform
   Opportunity to develop and enhance skills in online teaching, utilizing multimedia and interactive tools
   Room for professional development via pedagogical and coaching sessions
   Networking opportunities with other teachers, i.e. language tandems and teacher’s café
   Flexible schedule for online teaching
   Reduced lesson planning time with direct access to teaching materials
  
 
 
  We are looking for qualified freelance trainers with:
 
  Native-level fluency in French, including native-level intonation, accent, and pronunciation
  Foreign Language Teaching Certification(s) and/or University Degree(s)
  Experience teaching Business French to adults (strongly preferred)
  Intermediate or higher-level proficiency in German (strongly preferred)
 
 
  Additional non-teaching professional experience (a plus)
  Weekend hours possible (a plus)
  A high level of comfort using internet-based software and technology
 
 
  A reliable broadband internet connection (DSL or cable) installed
  Friendly, outgoing personalities
 
 
  Responsibilities include:
 
  Lesson preparation
  Delivering lessons to business professionals according to course objectives
  Assigning homework and providing session & course feedback online
 
 
  For more information on our Data Protection policy, please visit our website www.learnship.com


Learnship

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