Liverpool Women's NHS Foundation Trust specializes in women's health services, including maternity, gynecology, and neonatal care. Their mission is to provide high-quality, compassionate care tailored to the needs of women and their families. They aim to advance healthcare through excellence in clinical care, research, and education, ensuring the best possible outcomes and experiences for their patients.

Science & Healthcare

Liverpool Women's NHS Foundation Trust

The best people, giving the safest care, providing outstanding experiences

You must be an excellent communicator, computer literate, quick to learn K2, Digicare, Outlook, Excel, provide high customer service, have an exceptional phone manner, and a caring nature.

You will book and schedule clinic appointments, ensuring a chronological system for efficient scheduling and support for patients.

Liverpool

An exciting opportunity has arisen for a Receptionist to join the Antenatal team at Liverpool Women's Hospital on a permanent basis. 
 
 The post holder be responsible for the booking and scheduling of appointments. 
 
 The successful candidate will be an excellent communicator and will be computer literate with the ability to quickly learn several different systems, including K2, Digicare, Outlook and Excel. 
 
 A large proportion of the Receptionist's role is to be the first point of contact for our patients therefore, a very high standard of customer service skills are required, an exceptional telephone manner and a calm, understanding and caring nature. The post holder will be required to support with the chronological booking and scheduling of clinic appointments. 
 
 If you are looking to embark on a career in the NHS and feel that you meet the criteria in the job description, we want to hear from you! 
 
 The working hours for the post are Monday to Friday, 8:00am to 6:00pm. 
 
 Thank you for your interest in this post. 
 
 Liverpool Women’s NHS Foundation Trust delivers the highest standards of care for women, babies and families. Each year we deliver over 7,500 babies, carry out over 49,000 gynaecological inpatient and outpatient procedures, care for over 1,000 poorly &amp; preterm newborns, perform around 1,000 IVF cycles and have over 4,000 genetic appointments taking place. We believe that this along with a strong dedication to research &amp; innovation makes us the specialist health provider of choice in Europe for women, babies and families. 
 
 We have some of the leading experts in their field, which has been showcased on national TV and news, making our teams famous across the world for professionalism, skill &amp; compassion. 
 
 The Trust is constantly innovating and evolving it’s services to provide the most cutting edge and modern care possible. As well as developing services on our current site we have long-term aspirations for the future. We have recently launched a number of new strategies which provide a detailed long-term plan for our services. 
 
 Check out why Liverpool Women’s NHS Foundation Trust is a great place to work using the links below: 
 
 Video: https://vimeo.com/556197652 
 
 Online brochure: https://www.liverpoolwomens.nhs.uk/media/4121/recruitment-pack-great-place-to-work-16pp-v4-final.pdf 
 
 Please refer to the detailed job description and main responsibilities for this vacancy within the job description attached.

An exciting opportunity has arisen for a Receptionist to join the Antenatal team at Liverpool Women's Hospital on a permanent basis. 

 The post holder be responsible for the booking and scheduling of appointments. 

 The successful candidate will be an excellent communicator and will be computer literate with the ability to quickly learn several different systems, including K2, Digicare, Outlook and Excel. 

 A large proportion of the Receptionist's role is to be the first point of contact for our patients therefore, a very high standard of customer service skills are required, an exceptional telephone manner and a calm, understanding and caring nature. The post holder will be required to support with the chronological booking and scheduling of clinic appointments. 

 If you are looking to embark on a career in the NHS and feel that you meet the criteria in the job description, we want to hear from you! 

 The working hours for the post are Monday to Friday, 8:00am to 6:00pm. 

 Thank you for your interest in this post. 

 Liverpool Women’s NHS Foundation Trust delivers the highest standards of care for women, babies and families. Each year we deliver over 7,500 babies, carry out over 49,000 gynaecological inpatient and outpatient procedures, care for over 1,000 poorly & preterm newborns, perform around 1,000 IVF cycles and have over 4,000 genetic appointments taking place. We believe that this along with a strong dedication to research & innovation makes us the specialist health provider of choice in Europe for women, babies and families. 

 We have some of the leading experts in their field, which has been showcased on national TV and news, making our teams famous across the world for professionalism, skill & compassion. 

 The Trust is constantly innovating and evolving it’s services to provide the most cutting edge and modern care possible. As well as developing services on our current site we have long-term aspirations for the future. We have recently launched a number of new strategies which provide a detailed long-term plan for our services. 

 Check out why Liverpool Women’s NHS Foundation Trust is a great place to work using the links below: 

 Video: https://vimeo.com/556197652 

 Online brochure: https://www.liverpoolwomens.nhs.uk/media/4121/recruitment-pack-great-place-to-work-16pp-v4-final.pdf 

 Please refer to the detailed job description and main responsibilities for this vacancy within the job description attached.

FMU/Antenatal Receptionist - Liverpool Women's NHS Foundation Trust

FMU/Antenatal Receptionist

You should have significant PA experience in the NHS or public sector, strong organizational skills, proficiency in Microsoft Office, and excellent communication abilities.

You will manage diaries, emails, and meetings, prepare agendas and minutes, provide administrative support, and liaise with internal and external contacts for smooth executive operations.

We are seeking an experienced Personal Assistant to join the Executive Administration Team to provide comprehensive office management and administrative support to the Chief Medical Officer and her Deputy. The post holder will be working in the Trust Office, based at Liverpool Women’s Hospital. 
 
 The successful candidate will have significant experience of working in a similar position, ideally within a senior executive office within the NHS or other public sector organisation. Knowledge and experience of corporate governance and regulation is desirable, and a strong track record of office management and diary and committee management. We are seeking a candidate who is a clear and experienced communicator who is passionate about the delivery of high-quality services and has a can-do approach. 
 
 This is a busy, demanding yet rewarding role and the post holder will need to have a flexible approach to work, to be able to use their own initiative as well as work effectively as part of the larger team. 
 
 The post holder will work as part of a team who provide cover and support for each other to ensure the smooth running of the executive function as a whole. 
 
 The successful candidate will have previous experience as a PA and have excellent organisational skills, a high level of competency in using Microsoft Office and the ability to work under pressure, prioritise workloads and work to deadlines. You will be required to work on your own initiative and deal with matters on behalf of those who you support, be an effective decision maker with the ability to work flexibly. 
 
 Excellent communication skills, both written and verbal are required, and the post holder will have the ability to liaise with staff within the Trust and with external contacts representing the organisation. The candidate will be required to manage diaries, emails and arrange meetings for those posts supported. Previous experience of agenda preparation and generating minutes for high level meetings is required. 
 
 Liverpool Women’s delivers the highest standards of care for women, babies and their families. It is an exciting environment to work in and a great place to develop your career. 
 
 We value the contribution of individual talent and are committed to having a workforce that is representative of the local community. We will consider requests for flexible working on hiring. 
 
 Our core value is to ‘ Be Kind’ and we have an ambition to ‘Be Brilliant’ with the best people, giving the safest care, to provide outstanding experiences. 
 
 The Trust is constantly innovating and evolving it’s services to provide the most cutting edge care possible. We have long-term aspirations for the future. https://www.liverpoolwomens.nhs.uk/about-us/our-future/planning-for-future-generations/ 
 
 We are committed to creating a greener Liverpool Women’s https://www.liverpoolwomens.nhs.uk/media/4095/our-green-plan.pdf 
 
 https://www.liverpoolwomens.nhs.uk/media/4121/recruitment-16pp-v5-current-version.pdf 
 
 The post holder will work as part of a team who provide cover and support for each other to ensure the smooth running of the executive function as a whole. 
 
 The successful candidate will have previous experience as a PA and have excellent organisational skills, a high level of competency in using Microsoft Office and the ability to work under pressure, prioritise workloads and work to deadlines. You will be required to work on your own initiative and deal with matters on behalf of those who you support, be an effective decision maker with the ability to work flexibly. 
 
 Excellent communication skills, both written and verbal are required, and the post holder will have the ability to liaise with staff within the Trust and with external contacts representing the organisation. The candidate will be required to manage diaries, emails and arrange meetings for those posts supported. Previous experience of agenda preparation and generating minutes for high level meetings is required.

We are seeking an experienced Personal Assistant to join the Executive Administration Team to provide comprehensive office management and administrative support to the Chief Medical Officer and her Deputy. The post holder will be working in the Trust Office, based at Liverpool Women’s Hospital. 

 The successful candidate will have significant experience of working in a similar position, ideally within a senior executive office within the NHS or other public sector organisation. Knowledge and experience of corporate governance and regulation is desirable, and a strong track record of office management and diary and committee management. We are seeking a candidate who is a clear and experienced communicator who is passionate about the delivery of high-quality services and has a can-do approach. 

 This is a busy, demanding yet rewarding role and the post holder will need to have a flexible approach to work, to be able to use their own initiative as well as work effectively as part of the larger team. 

 The post holder will work as part of a team who provide cover and support for each other to ensure the smooth running of the executive function as a whole. 

 The successful candidate will have previous experience as a PA and have excellent organisational skills, a high level of competency in using Microsoft Office and the ability to work under pressure, prioritise workloads and work to deadlines. You will be required to work on your own initiative and deal with matters on behalf of those who you support, be an effective decision maker with the ability to work flexibly. 

 Excellent communication skills, both written and verbal are required, and the post holder will have the ability to liaise with staff within the Trust and with external contacts representing the organisation. The candidate will be required to manage diaries, emails and arrange meetings for those posts supported. Previous experience of agenda preparation and generating minutes for high level meetings is required. 

 Liverpool Women’s delivers the highest standards of care for women, babies and their families. It is an exciting environment to work in and a great place to develop your career. 

 We value the contribution of individual talent and are committed to having a workforce that is representative of the local community. We will consider requests for flexible working on hiring. 

 Our core value is to ‘ Be Kind’ and we have an ambition to ‘Be Brilliant’ with the best people, giving the safest care, to provide outstanding experiences. 

 The Trust is constantly innovating and evolving it’s services to provide the most cutting edge care possible. We have long-term aspirations for the future. https://www.liverpoolwomens.nhs.uk/about-us/our-future/planning-for-future-generations/ 

 We are committed to creating a greener Liverpool Women’s https://www.liverpoolwomens.nhs.uk/media/4095/our-green-plan.pdf 

 https://www.liverpoolwomens.nhs.uk/media/4121/recruitment-16pp-v5-current-version.pdf 

 The post holder will work as part of a team who provide cover and support for each other to ensure the smooth running of the executive function as a whole. 

 The successful candidate will have previous experience as a PA and have excellent organisational skills, a high level of competency in using Microsoft Office and the ability to work under pressure, prioritise workloads and work to deadlines. You will be required to work on your own initiative and deal with matters on behalf of those who you support, be an effective decision maker with the ability to work flexibly. 

 Excellent communication skills, both written and verbal are required, and the post holder will have the ability to liaise with staff within the Trust and with external contacts representing the organisation. The candidate will be required to manage diaries, emails and arrange meetings for those posts supported. Previous experience of agenda preparation and generating minutes for high level meetings is required.

Corporate PA - Liverpool Women's NHS Foundation Trust

Corporate PA

You must provide excellent customer service, manage appointments, assist patients, register files, maintain records, and flexibly cover shifts including weekends and holidays as needed.

You will provide customer service, schedule appointments, manage patient files, handle communications, maintain filing systems, assist with phone inquiries, and cover team duties as needed.

Chester

Deliver a high level of customer service in all interactions with patients, their partners, relatives, carers, and other members of staff to ensure the highest standards of confidentiality, sensitivity and dignity are maintained at all times. Undertake booking and scheduling of all patient clinic appointments within the Hewitt Centre, communicating the information to the patients by the most appropriate method dependent upon the service / treatment arranged e.g. private / NHS, Andrology. Arrange all communication to new patients. 
 
 Assist with the provision of a telephone answering service for patients who contact the clinical team directly ensuring the patient is passed to the relevant service or provided with the necessary advice and guidance exercising the necessary judgement when dealing with enquiries. Register and prepare patient files for all NHS and private patients, including Transport and Satellite patients, entering demographic data on Meditech and IDEAS. Distribute or file patient information coming into the Reception/Administration office as required. Help maintain the Hewitt Centres case note filing system and ensure all notes are correctly tracked within, into and out of the reception office. 
 
 Help manage a cancellation list for clinic appointments. Work flexibly to cover the hours of operation including weekends and Bank holidays if required.Undertake other duties as required from time to time providing cover for other members of the booking and scheduling team For full details see Job Discription

Deliver a high level of customer service in all interactions with patients, their partners, relatives, carers, and other members of staff to ensure the highest standards of confidentiality, sensitivity and dignity are maintained at all times. Undertake booking and scheduling of all patient clinic appointments within the Hewitt Centre, communicating the information to the patients by the most appropriate method dependent upon the service / treatment arranged e.g. private / NHS, Andrology. Arrange all communication to new patients. 

 Assist with the provision of a telephone answering service for patients who contact the clinical team directly ensuring the patient is passed to the relevant service or provided with the necessary advice and guidance exercising the necessary judgement when dealing with enquiries. Register and prepare patient files for all NHS and private patients, including Transport and Satellite patients, entering demographic data on Meditech and IDEAS. Distribute or file patient information coming into the Reception/Administration office as required. Help maintain the Hewitt Centres case note filing system and ensure all notes are correctly tracked within, into and out of the reception office. 

 Help manage a cancellation list for clinic appointments. Work flexibly to cover the hours of operation including weekends and Bank holidays if required.Undertake other duties as required from time to time providing cover for other members of the booking and scheduling team For full details see Job Discription

Liverpool Women's NHS Foundation Trust

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