Large

M&G plc is an international savings and investments business, managing money for around 5 million retail customers and more than 800 institutional clients in 28 markets. As at 30 June 2022, we had £348.9 billion of assets under management and administration. Our purpose is to help people manage and grow their savings and investments, responsibly.

With a heritage dating back more than 170 years, M&G plc has a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. We serve our retail and savings customers under the M&G Wealth and Prudential brands in the UK and Europe, and under the M&G Investments brand for asset management clients globally.



Finance

M&G plc

You need strong sustainability knowledge, 7+ years in regulated financial services, experience with regulations like SFDR and TCFD, and skills in communication, collaboration, and analysis.

You will drive regulatory priorities, provide risk advisory, lead oversight reviews, ensure compliance, conduct horizon scanning, support training, and engage in global sustainability initiatives.

London

<div>
 <div>
  At M&amp;G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns.
 </div>
 <div></div>
 <div>
  Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.
 </div>
 <div></div>
 <div>
  We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role.
 </div>
 <div></div>
 <div>
  Summary
 </div>
 <div></div>
 <div>
  We know that an inclusive environment makes us more accessible and ensures we attract, engage, promote and retain exceptional people. We welcome applications from all individuals regardless of age, gender/gender identity, sexual orientation, ethnicity/nationality, disability, or military service and welcome those who have taken career breaks. We will consider flexible working arrangements or home working arrangements for any of our roles and also offer workplace accommodations to ensure you have what you need to effectively deliver in your role.
 </div>
 <div></div>
 <div>
  Are you passionate about Sustainable Finance and Regulatory Compliance? Do you have experience in sustainability regulatory risk and compliance themes (Climate, Natural Capital, Human Rights, Corporate Governance) and familiarity with frameworks and industry initiatives on sustainability issues? Do you want to influence financial business units (Asset management, Life Insurance and Wealth Management) to improve their climate alignment and impact on society?
 </div>
 <div></div>
 <div>
  The team:
 </div>
 <div></div>
 <div>
  The Central Sustainability Office (CSO) Team of M&amp;G PLC is a dedicated group who work closely with asset management, asset owner, corporate sustainability teams and fundamental analysts across the M&amp;G PLC group and is responsible for global activities of the group. The team is located in London.
 </div>
 <div></div>
 <div>
  Context for the role:
 </div>
 <div></div>
 <div>
  The Head of Sustainable Policy and Regulations will lead the risk and regulatory strategic approach for the M&amp;G Plc group. This role covers risk and regulatory compliance in the Central Sustainability Office and reports to the Chief Sustainability Office.
 </div>
 <div></div>
 <div>
  Key accountabilities for this role:
 </div>
 <div></div>
 <ul>
  <li>Drive the CSO office regulatory priorities and engagement with stakeholders across the group to support Group strategy, policies and commitment</li>
  <li>To support the CSO office through provision of risk and regulatory advisory and oversight activities in relation to sustainability risk and compliance</li>
  <li>Represent the CSO office on committees and forums and cascade information as appropriate</li>
  <li>Lead M&amp;G Plc regulatory reviews and oversight</li>
  <li>Lead M&amp;G Plc greenwashing controls oversight</li>
  <li>Responsible for provision of high quality proactive and reactive advice to the CSO on risk and regulatory compliance helping the business meet regulatory expectations and good industry practice</li>
  <li>Contribute to horizon scanning of ESG/Sustainability regulatory developments</li>
  <li>Provide and support training on sustainability regulations</li>
  <li>Participate in regional and global initiatives and projects related to sustainable finance risk and compliance</li>
 </ul>
 <div></div>
 <div>
  Key knowledge, skills and experience:
 </div>
 <div></div>
 <div>
  <i> Knowledge:</i>
 </div>
 <div></div>
 <ul>
  <li>Strong knowledge of sustainability matters in financial services and capacity to engage on environmental, social and governance topics</li>
 </ul>
 <ul>
  <li>Working knowledge of Sustainability Finance regulations such as SFDR, SDR, CSRD and the EU Taxonomy</li>
  <li>Detailed understanding of voluntary reporting and disclosure regulations such as TCFD, TNFD, UNGC and CDP</li>
  <li>Knowledge of life &amp; pensions and savings &amp; investment products, markets and competitors</li>
  <li>Working knowledge of risk and controls frameworks</li>
 </ul>
 <div></div>
 <div>
  <i> Skills:</i>
 </div>
 <ul>
  <li>Ability to effectively communicate on activities and outcomes on material ESG issues and themes</li>
  <li>Outcomes driven approach with the credibility to deal with stakeholders on contentious matters</li>
  <li>Flexible, responsive and self-starter</li>
  <li>Degree educated (academic qualification in a sustainable discipline is a plus)</li>
 </ul>
 <div></div>
 <div>
  <i> Experience:</i>
 </div>
 <div></div>
 <div>
  A minimum of 7+ years working in regulated financial services environment, with a sustainable risk and or compliance background
 </div>
 <div></div>
 <ul>
  <li>Experience in analysing how sustainability regulations affect business models and using this analysis with stakeholders across the group to encourage stronger sustainable practices<br></li>
  <li>Experience in establishing and maintaining effective relationships for successful collaboration with internal teams</li>
  <li>Experience in conducting sustainability regulatory gap analysis and producing reports and recommendations to senior stakeholders</li>
  <li>Outcomes driven approach with the credibility to deal with stakeholders on contentious matters</li>
  <li>Experience in representing organisations at high level events</li>
 </ul>
 <div></div>
 <div>
  Work Level: Manager / Expert
 </div>
 <div>
  Close Date: 26th September 2024
 </div>
 <div></div>
 <div>
  We have a diverse workforce and an inclusive culture at M&amp;G plc, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.
 </div>
</div>


 
  At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns.
 
 
 
  Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.
 
 
 
  We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role.
 
 
 
  Summary
 
 
 
  We know that an inclusive environment makes us more accessible and ensures we attract, engage, promote and retain exceptional people. We welcome applications from all individuals regardless of age, gender/gender identity, sexual orientation, ethnicity/nationality, disability, or military service and welcome those who have taken career breaks. We will consider flexible working arrangements or home working arrangements for any of our roles and also offer workplace accommodations to ensure you have what you need to effectively deliver in your role.
 
 
 
  Are you passionate about Sustainable Finance and Regulatory Compliance? Do you have experience in sustainability regulatory risk and compliance themes (Climate, Natural Capital, Human Rights, Corporate Governance) and familiarity with frameworks and industry initiatives on sustainability issues? Do you want to influence financial business units (Asset management, Life Insurance and Wealth Management) to improve their climate alignment and impact on society?
 
 
 
  The team:
 
 
 
  The Central Sustainability Office (CSO) Team of M&G PLC is a dedicated group who work closely with asset management, asset owner, corporate sustainability teams and fundamental analysts across the M&G PLC group and is responsible for global activities of the group. The team is located in London.
 
 
 
  Context for the role:
 
 
 
  The Head of Sustainable Policy and Regulations will lead the risk and regulatory strategic approach for the M&G Plc group. This role covers risk and regulatory compliance in the Central Sustainability Office and reports to the Chief Sustainability Office.
 
 
 
  Key accountabilities for this role:
 
 
 
  Drive the CSO office regulatory priorities and engagement with stakeholders across the group to support Group strategy, policies and commitment
  To support the CSO office through provision of risk and regulatory advisory and oversight activities in relation to sustainability risk and compliance
  Represent the CSO office on committees and forums and cascade information as appropriate
  Lead M&G Plc regulatory reviews and oversight
  Lead M&G Plc greenwashing controls oversight
  Responsible for provision of high quality proactive and reactive advice to the CSO on risk and regulatory compliance helping the business meet regulatory expectations and good industry practice
  Contribute to horizon scanning of ESG/Sustainability regulatory developments
  Provide and support training on sustainability regulations
  Participate in regional and global initiatives and projects related to sustainable finance risk and compliance
 
 
 
  Key knowledge, skills and experience:
 
 
 
   Knowledge:
 
 
 
  Strong knowledge of sustainability matters in financial services and capacity to engage on environmental, social and governance topics
 
 
  Working knowledge of Sustainability Finance regulations such as SFDR, SDR, CSRD and the EU Taxonomy
  Detailed understanding of voluntary reporting and disclosure regulations such as TCFD, TNFD, UNGC and CDP
  Knowledge of life & pensions and savings & investment products, markets and competitors
  Working knowledge of risk and controls frameworks
 
 
 
   Skills:
 
 
  Ability to effectively communicate on activities and outcomes on material ESG issues and themes
  Outcomes driven approach with the credibility to deal with stakeholders on contentious matters
  Flexible, responsive and self-starter
  Degree educated (academic qualification in a sustainable discipline is a plus)
 
 
 
   Experience:
 
 
 
  A minimum of 7+ years working in regulated financial services environment, with a sustainable risk and or compliance background
 
 
 
  Experience in analysing how sustainability regulations affect business models and using this analysis with stakeholders across the group to encourage stronger sustainable practices
  Experience in establishing and maintaining effective relationships for successful collaboration with internal teams
  Experience in conducting sustainability regulatory gap analysis and producing reports and recommendations to senior stakeholders
  Outcomes driven approach with the credibility to deal with stakeholders on contentious matters
  Experience in representing organisations at high level events
 
 
 
  Work Level: Manager / Expert
 
 
  Close Date: 26th September 2024
 
 
 
  We have a diverse workforce and an inclusive culture at M&G plc, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.
 


Head of Sustainable Policy & Regulations - M&G plc

Head of Sustainable Policy & Regulations

You should be a graduate with basic computer skills, strong communication abilities, attention to detail, and a team player mindset. Freshers welcome; insurance background preferred.

You will provide customer service, manage accurate data entry, execute non-standard cases, identify process improvements, and handle pre-sales administration for retirement accounts.

Customer Relations

Accounting & Tax

Mumbai

<div>
 <div>
  We are M&amp;G Global Services Private Limited (formerly known as 10FA India Private Limited, and prior to that Prudential Global Services Private Limited). We are a fully owned subsidiary of the M&amp;G plc group of companies, operating as a Global Capability Centre providing a range of value adding services to the Group since 2003. At M&amp;G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns.
 </div>
 <div></div>
 <div>
  <br> M&amp;G Global Services has rapidly transformed itself into a powerhouse of capability that is playing an important role in M&amp;G plc’s ambition to be the best loved and most successful savings and investments company in the world.
 </div>
 <div></div>
 <div>
  <br> Our diversified service offerings extending from Digital Services (Digital Engineering, AI, Advanced Analytics, RPA, and BI &amp; Insights), Business Transformation, Management Consulting &amp; Strategy, Finance, Actuarial, Quants, Research, Information Technology, Customer Service, Risk &amp; Compliance and Audit provide our people with exciting career growth opportunities. Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.
 </div>
 <div></div>
 <div>
  JOB DESCRIPTION
 </div>
 <div></div>
 <div>
  <br> Job Title:
 </div>
 <div>
  Insurance Associate \ Executive
 </div>
 <div>
  Reports to:
 </div>
 <div>
  Team Manager
 </div>
 <div>
  Scope of Role
 </div>
 <div></div>
 <div>
  <br> M&amp;G Global Services Pvt Ltd – Mumbai
 </div>
 <div>
  M&amp;G Global Services Pvt Ltd – Mumbai
 </div>
 <div></div>
 <div>
  <br> Operations – Customer Services
 </div>
 <div>
  Key departments / areas of responsibility
 </div>
 <div></div>
 <div>
  <br> Operations
 </div>
 <div>
  Job Dimensions Financial Non Financial Not Applicable No direct reports Overall Job Purpose
 </div>
 <ul>
  <li>A key member of Customer Service Operations team, responsible for providing an efficient, effective and compliant service to policyholders.</li>
  <li>Key accountabilities include handling of simple and complex cases, quality in service delivery, accuracy in providing and capturing information while adhering to compliance guidelines and support to team managers.</li>
 </ul>
 <div></div>
 <div>
  <br> Key Accountabilities and Responsibilities
 </div>
 <div></div>
 <ul>
  <li><br> Key responsibilities: Wealth Operations, PFP, Adhoc Projects</li>
 </ul><br>
 <div></div>
 <ul>
  <li>To provide customer service to both internal and external customers</li>
  <li>Ensure own work is completed to a high level of accuracy within service level agreements, to achieve regulatory targets</li>
  <li>Maintain and implement personal development plan in partnership with immediate manager</li>
  <li>Identify, facilitate and implement process improvement ideas to improve efficiency.</li>
  <li>Keep own knowledge up to date in relation to servicing/processing/compliance activities</li>
  <li>Execute non-standard cases and manual work that cannot be processed on standard systems.</li>
  <li>Learn all the skills and knowledge that would cover a broad range of servicing activities across regulated products.</li>
  <li>Identify customer needs, providing assistance / information and capturing essential details on the system thereby enabling other departments to fulfil the customer requirements.</li>
  <li>To demonstrate a positive risk, compliance and control culture through the identification, assessment, monitoring and management of risks and issues within the business area, alongside ensuring timely and appropriate resolution of control weaknesses, actions and failures that arise.</li>
  <li>To achieve and maintain required level of competency as per the training and competency framework.</li>
  <li>Responsible for the day to day pre sales administration for PFP and servicing of Retirement Account customers</li>
  <li>Responsible for updating details on various systems</li>
  <li>Will also be responsible for sending template letters to customers and at times creating free-form letters to respond to customer queries.</li>
  <li>Handle calls to ceding companies or internal departments within UK if required for some work types</li>
 </ul>
 <div></div>
 <div>
  <br> Key Interfaces Internal External Colleagues Process Leaders/Team Managers Business Managers Service Delivery Areas Call Handlers / Processors Customers/ Clients Financial Advisors
 </div>
 <div></div>
 <div>
  <br> Competence / Knowledge / Skills required
 </div>
 <div>
  Qualification
 </div>
 <div>
  Graduate
 </div>
 <div></div>
 <div>
  <br> Knowledge
 </div>
 <div>
  Basic knowledge of computers
 </div>
 <div></div>
 <div>
  <br> Skills
 </div>
 <div>
  Good verbal and written communication skills
 </div>
 <div>
  Ability to grasp processes and understand the implications of changes in processes
 </div>
 <div>
  Ability to understand customer requirements and apply knowledge &amp; training to different servicing scenarios
 </div>
 <div>
  Eye for detail
 </div>
 <div>
  Team player
 </div>
 <div></div>
 <div>
  <br> We live by four behaviours at M&amp;G and we ask all our employees to:
 </div>
 <div></div>
 <div>
  <br> Inspire Others – Support and encourage each other, creating an environment where everyone can contribute and succeed
 </div>
 <div>
  Embrace Change - Be open to change, willing to be challenged and able to adapt quickly and imaginatively to new ideas
 </div>
 <div>
  Deliver Results - Focus on outcomes, set high standards and deliver with energy and determination
 </div>
 <div>
  Keep it Simple - Cut through complexity and bureaucracy, be clear and decisive and never overcomplicate things
 </div>
 <div></div>
 <div>
  <br> At M&amp;G Global Services Diversity and Inclusion is a strategic objective. We know that an inclusive environment makes us more accessible and ensures we attract, engage, promote and retain exceptional people. We welcome applications from all individuals regardless of age, gender/gender identity, sexual orientation, ethnicity/nationally, disability, or military service and welcome those who have taken career breaks. We will consider flexible working arrangements for any of our roles.
 </div>
 <div></div>
 <div>
  <br> Experience
 </div>
 <div>
  Fresher’s eligible
 </div>
 <div>
  Preference would be given to individuals
 </div>
 <ul>
  <li>from an insurance background with approximately 1 year experience (Insurance Associate)</li>
  <li>with experience in handling written communication</li>
 </ul>
 <div></div>
 <div>
  <br> We have a diverse workforce and an inclusive culture at M&amp;G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.
 </div>
</div>


 
  We are M&G Global Services Private Limited (formerly known as 10FA India Private Limited, and prior to that Prudential Global Services Private Limited). We are a fully owned subsidiary of the M&G plc group of companies, operating as a Global Capability Centre providing a range of value adding services to the Group since 2003. At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns.
 
 
 
   M&G Global Services has rapidly transformed itself into a powerhouse of capability that is playing an important role in M&G plc’s ambition to be the best loved and most successful savings and investments company in the world.
 
 
 
   Our diversified service offerings extending from Digital Services (Digital Engineering, AI, Advanced Analytics, RPA, and BI & Insights), Business Transformation, Management Consulting & Strategy, Finance, Actuarial, Quants, Research, Information Technology, Customer Service, Risk & Compliance and Audit provide our people with exciting career growth opportunities. Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.
 
 
 
  JOB DESCRIPTION
 
 
 
   Job Title:
 
 
  Insurance Associate \ Executive
 
 
  Reports to:
 
 
  Team Manager
 
 
  Scope of Role
 
 
 
   M&G Global Services Pvt Ltd – Mumbai
 
 
  M&G Global Services Pvt Ltd – Mumbai
 
 
 
   Operations – Customer Services
 
 
  Key departments / areas of responsibility
 
 
 
   Operations
 
 
  Job Dimensions Financial Non Financial Not Applicable No direct reports Overall Job Purpose
 
 
  A key member of Customer Service Operations team, responsible for providing an efficient, effective and compliant service to policyholders.
  Key accountabilities include handling of simple and complex cases, quality in service delivery, accuracy in providing and capturing information while adhering to compliance guidelines and support to team managers.
 
 
 
   Key Accountabilities and Responsibilities
 
 
 
   Key responsibilities: Wealth Operations, PFP, Adhoc Projects
 
 
 
  To provide customer service to both internal and external customers
  Ensure own work is completed to a high level of accuracy within service level agreements, to achieve regulatory targets
  Maintain and implement personal development plan in partnership with immediate manager
  Identify, facilitate and implement process improvement ideas to improve efficiency.
  Keep own knowledge up to date in relation to servicing/processing/compliance activities
  Execute non-standard cases and manual work that cannot be processed on standard systems.
  Learn all the skills and knowledge that would cover a broad range of servicing activities across regulated products.
  Identify customer needs, providing assistance / information and capturing essential details on the system thereby enabling other departments to fulfil the customer requirements.
  To demonstrate a positive risk, compliance and control culture through the identification, assessment, monitoring and management of risks and issues within the business area, alongside ensuring timely and appropriate resolution of control weaknesses, actions and failures that arise.
  To achieve and maintain required level of competency as per the training and competency framework.
  Responsible for the day to day pre sales administration for PFP and servicing of Retirement Account customers
  Responsible for updating details on various systems
  Will also be responsible for sending template letters to customers and at times creating free-form letters to respond to customer queries.
  Handle calls to ceding companies or internal departments within UK if required for some work types
 
 
 
   Key Interfaces Internal External Colleagues Process Leaders/Team Managers Business Managers Service Delivery Areas Call Handlers / Processors Customers/ Clients Financial Advisors
 
 
 
   Competence / Knowledge / Skills required
 
 
  Qualification
 
 
  Graduate
 
 
 
   Knowledge
 
 
  Basic knowledge of computers
 
 
 
   Skills
 
 
  Good verbal and written communication skills
 
 
  Ability to grasp processes and understand the implications of changes in processes
 
 
  Ability to understand customer requirements and apply knowledge & training to different servicing scenarios
 
 
  Eye for detail
 
 
  Team player
 
 
 
   We live by four behaviours at M&G and we ask all our employees to:
 
 
 
   Inspire Others – Support and encourage each other, creating an environment where everyone can contribute and succeed
 
 
  Embrace Change - Be open to change, willing to be challenged and able to adapt quickly and imaginatively to new ideas
 
 
  Deliver Results - Focus on outcomes, set high standards and deliver with energy and determination
 
 
  Keep it Simple - Cut through complexity and bureaucracy, be clear and decisive and never overcomplicate things
 
 
 
   At M&G Global Services Diversity and Inclusion is a strategic objective. We know that an inclusive environment makes us more accessible and ensures we attract, engage, promote and retain exceptional people. We welcome applications from all individuals regardless of age, gender/gender identity, sexual orientation, ethnicity/nationally, disability, or military service and welcome those who have taken career breaks. We will consider flexible working arrangements for any of our roles.
 
 
 
   Experience
 
 
  Fresher’s eligible
 
 
  Preference would be given to individuals
 
 
  from an insurance background with approximately 1 year experience (Insurance Associate)
  with experience in handling written communication
 
 
 
   We have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.
 


Insurance Associate-17 - M&G plc

Insurance Associate-17

You need strong English skills, events experience (preferably in finance), MS Office proficiency, and knowledge of Salesforce. Prioritize tasks, show resilience, and have excellent organizational abilities.

You will execute local events, manage client visits, handle logistics, create briefs, track budgets, ensure compliance, and deliver on-site experiences while evaluating post-event feedback.

Sales & Business Development

Hospitality & Retail

Milan

<div>
 <div>
  At M&amp;G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns.
 </div>
 <div></div>
 <div>
  Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.
 </div>
 <div></div>
 <div>
  We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role.
 </div>
 <div></div>
 <div>
  Events Execuitve
 </div>
 <div></div>
 <div>
  Purpose
 </div>
 <div>
  Responsible for the execution of European third party and proprietary events.
 </div>
 <div></div>
 <div>
  Key Responsibilities
 </div>
 <ul>
  <li>Executing local proprietary events including conferences, roadshows, summer and winter parties with a focus on Italian events, supporting the European team</li>
  <li>Supporting client visits to M&amp;G’s UK Headquarters</li>
  <li>End to end delivery of third party events and trade shows</li>
 </ul>
 <ul>
  <li>Management of internal events and offsites for global distribution alongside the UK Event Executive (Christmas parties, offsites, annual awards dinners)</li>
  <li>Work alongside Global Events Lead and Senior Event Manager to support the delivery of cross channel, flagship events that take place in London</li>
  <li>Event support to include:
   <ul>
    <li>Creation of event briefs</li>
    <li>Speaker booking and Fund Manager liaison</li>
    <li>Venue sourcing, liaison and booking</li>
    <li>Management and tracking of event budgets and invoice logs</li>
    <li>Create holistic event communication plans and execute communication; including CRM management, creation of microsites and email creation through Eloqua ensuring all meet with industry policies and best practice</li>
    <li>On-site event delivery to the highest standards, dealing with any real-time issues effectively</li>
    <li>Booking speaker travel and accommodation</li>
    <li>Creating speaker itineraries</li>
    <li>Managing all client transfers for global events</li>
    <li>Post-event evaluation including analysis, review and driving improvement</li>
    <li>Strong understanding of compliance requirements for event collateral</li>
    <li>Ensure that all event activities and comply with G&amp;H requirements and local regulation</li>
   </ul></li>
 </ul>
 <div></div>
 <div>
  Knowledge &amp; Experience
 </div>
 <ul>
  <li>Very good English language skills essential</li>
  <li>Additional languages advantageous, particularly German, Spanish or French</li>
  <li>Experienced events executive/coordinator – preferably within financial services</li>
  <li>Proficient in the MS Office suite (Outlook, Word, Excel, PowerPoint).</li>
  <li>Knowledge of Salesforce, Teradata and Eloqua systems</li>
 </ul>
 <div></div>
 <div>
  Role Attributes
 </div>
 <ul>
  <li>An ability to work under pressure to tight deadlines as well as an ability to prioritise</li>
  <li>Strong interpersonal and communication skills</li>
  <li>Excellent organisational skills and ability to multi-task</li>
  <li>Resilience and determination and an ability to think quickly to overcome problems</li>
  <li>Accuracy and attention to detail</li>
  <li>Flexibility and willingness to travel</li>
  <li>An adaptable approach to work</li>
 </ul>
 <div></div>
 <div>
  Qualifications
 </div>
 <div></div>
 <div>
  Educated to degree level or with relevant on the job training and experience
 </div>
 <div></div>
 <div>
  Personal Skills
 </div>
 <div>
  Attention to Detail
 </div>
 <div>
  Able to accurately compile and extract information from various data sources
 </div>
 <div>
  Shows awareness and foresight when compiling and extracting data
 </div>
 <div>
  Is meticulous to avoid careless errors
 </div>
 <div>
  Is diligent in ensuring quality and accuracy of work
 </div>
 <div></div>
 <div>
  <br> Planning &amp; Organising
 </div>
 <div>
  Manage time effectively taking account of priorities
 </div>
 <div>
  Forecast and manage their workload to ensure deadlines are met
 </div>
 <div>
  Plan and prepare well in advance
 </div>
 <div>
  Adopt an organised and systematic approach to their work
 </div>
 <div>
  Adapt flexibly and appropriately to changing circumstances
 </div>
 <div>
  Able to reassess priorities in light of new changes
 </div>
 <div>
  Present their work in a structured format
 </div>
 <div>
  Ensure work is thorough and reviewed
 </div>
 <div></div>
 <div>
  Relationship Development
 </div>
 <div>
  Has a positive attitude
 </div>
 <div>
  Able to appropriately balance formal and informal communication
 </div>
 <div>
  Strives to cooperate at all levels
 </div>
 <div>
  Confident to question and confront issues
 </div>
 <div>
  Treats everyone with respect
 </div>
 <div></div>
 <div>
  Recruiter : Martyn
 </div>
 <div>
  Location : Milan
 </div>
 <div></div>
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  We have a diverse workforce and an inclusive culture at M&amp;G plc, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.
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  At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns.
 
 
 
  Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.
 
 
 
  We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role.
 
 
 
  Events Execuitve
 
 
 
  Purpose
 
 
  Responsible for the execution of European third party and proprietary events.
 
 
 
  Key Responsibilities
 
 
  Executing local proprietary events including conferences, roadshows, summer and winter parties with a focus on Italian events, supporting the European team
  Supporting client visits to M&G’s UK Headquarters
  End to end delivery of third party events and trade shows
 
 
  Management of internal events and offsites for global distribution alongside the UK Event Executive (Christmas parties, offsites, annual awards dinners)
  Work alongside Global Events Lead and Senior Event Manager to support the delivery of cross channel, flagship events that take place in London
  Event support to include:
   
    Creation of event briefs
    Speaker booking and Fund Manager liaison
    Venue sourcing, liaison and booking
    Management and tracking of event budgets and invoice logs
    Create holistic event communication plans and execute communication; including CRM management, creation of microsites and email creation through Eloqua ensuring all meet with industry policies and best practice
    On-site event delivery to the highest standards, dealing with any real-time issues effectively
    Booking speaker travel and accommodation
    Creating speaker itineraries
    Managing all client transfers for global events
    Post-event evaluation including analysis, review and driving improvement
    Strong understanding of compliance requirements for event collateral
    Ensure that all event activities and comply with G&H requirements and local regulation
   
 
 
 
  Knowledge & Experience
 
 
  Very good English language skills essential
  Additional languages advantageous, particularly German, Spanish or French
  Experienced events executive/coordinator – preferably within financial services
  Proficient in the MS Office suite (Outlook, Word, Excel, PowerPoint).
  Knowledge of Salesforce, Teradata and Eloqua systems
 
 
 
  Role Attributes
 
 
  An ability to work under pressure to tight deadlines as well as an ability to prioritise
  Strong interpersonal and communication skills
  Excellent organisational skills and ability to multi-task
  Resilience and determination and an ability to think quickly to overcome problems
  Accuracy and attention to detail
  Flexibility and willingness to travel
  An adaptable approach to work
 
 
 
  Qualifications
 
 
 
  Educated to degree level or with relevant on the job training and experience
 
 
 
  Personal Skills
 
 
  Attention to Detail
 
 
  Able to accurately compile and extract information from various data sources
 
 
  Shows awareness and foresight when compiling and extracting data
 
 
  Is meticulous to avoid careless errors
 
 
  Is diligent in ensuring quality and accuracy of work
 
 
 
   Planning & Organising
 
 
  Manage time effectively taking account of priorities
 
 
  Forecast and manage their workload to ensure deadlines are met
 
 
  Plan and prepare well in advance
 
 
  Adopt an organised and systematic approach to their work
 
 
  Adapt flexibly and appropriately to changing circumstances
 
 
  Able to reassess priorities in light of new changes
 
 
  Present their work in a structured format
 
 
  Ensure work is thorough and reviewed
 
 
 
  Relationship Development
 
 
  Has a positive attitude
 
 
  Able to appropriately balance formal and informal communication
 
 
  Strives to cooperate at all levels
 
 
  Confident to question and confront issues
 
 
  Treats everyone with respect
 
 
 
  Recruiter : Martyn
 
 
  Location : Milan
 
 
 
  We have a diverse workforce and an inclusive culture at M&G plc, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.
 


Events Executive - Milan - M&G plc

Events Executive - Milan

United Kingdom

Italy

You should have experience in ServiceNow, strong leadership skills, a solid understanding of ITSM processes, and the ability to drive platform strategy and enhancements.

You will manage the ServiceNow platform, oversee product development, ensure alignment with business needs, and drive continuous improvement in service delivery and user experience.

Consulting

Banking & Finance

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  We are M&amp;G Global Services Private Limited (formerly known as 10FA India Private Limited, and prior to that Prudential Global Services Private Limited). We are a fully owned subsidiary of the M&amp;G plc group of companies, operating as a Global Capability Centre providing a range of value adding services to the Group since 2003. At M&amp;G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns.
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  <br> M&amp;G Global Services has rapidly transformed itself into a powerhouse of capability that is playing an important role in M&amp;G plc’s ambition to be the best loved and most successful savings and investments company in the world.
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  <br> Our diversified service offerings extending from Digital Services (Digital Engineering, AI, Advanced Analytics, RPA, and BI &amp; Insights), Business Transformation, Management Consulting &amp; Strategy, Finance, Actuarial, Quants, Research, Information Technology, Customer Service, Risk &amp; Compliance and Audit provide our people with exciting career growth opportunities. Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.
 </div>
 <div></div>
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  We have a diverse workforce and an inclusive culture at M&amp;G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.
 </div>
</div>


 
  We are M&G Global Services Private Limited (formerly known as 10FA India Private Limited, and prior to that Prudential Global Services Private Limited). We are a fully owned subsidiary of the M&G plc group of companies, operating as a Global Capability Centre providing a range of value adding services to the Group since 2003. At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns.
 
 
 
   M&G Global Services has rapidly transformed itself into a powerhouse of capability that is playing an important role in M&G plc’s ambition to be the best loved and most successful savings and investments company in the world.
 
 
 
   Our diversified service offerings extending from Digital Services (Digital Engineering, AI, Advanced Analytics, RPA, and BI & Insights), Business Transformation, Management Consulting & Strategy, Finance, Actuarial, Quants, Research, Information Technology, Customer Service, Risk & Compliance and Audit provide our people with exciting career growth opportunities. Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.
 
 
 
  We have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.
 


M&G plc

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