Colleague Discount

Bonus

Life Assurance

Bonus: We have discretionary bonus schemes depending on your role and our business performance

Pay: Our salaries are competitive and reviewed every year

Life Assurance: Life cover of twice your salary up to age 70 which is double when you join your M&S pension savings plan

Colleague Discount: receive 20% discounts in-store for you and members of your household

Fortune 500

We hold ourselves to a very high standard here at M&S. That much has never changed. Our attention to detail, forward thinking and passion for improvement has led to the creation of some of the nation’s most loved products. But a rapidly changing world demands that we change along with it. M&S has been at the forefront of social change for the past 134 years, and we’re determined to keep it that way. Setting bolder goals and giving our people the space and resources to achieve them.

Today, we are a unique retailer delivering top quality food, clothing, home products and financial services. We employ over 80,000 colleagues who serve over 32 million customers. But what about tomorrow? We’ve put customer-focused digital innovation at the heart of our business, partnering with world-class technology firms to help shape the retail experience of the future.

From digital transformation to empowering people to make a positive impact on wellbeing, communities and the planet, there’s never been a more exciting time to join us. Because if you become part of our journey today, you’ll be shaping the very future of our business.

Retail & Consumer Goods

Marks and Spencer

Retail

Forward thinking, future-focused and digital-first retail

You should have strong customer service skills, attention to detail, accountability, adaptability, good communication, listening skills, and digital capability.

You will serve customers, maintain store cleanliness, meet sales targets, engage with shoppers, recommend products, and use digital tools for exceptional service.

Hospitality & Retail

London

How We HireEveryone is welcome at M&amp;S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&amp;S, that individuality has the potential to make waves.About the roleThis section tells you all you need to know about the position and its responsibilities, outlining everything we hope to see in a successful candidate.SummaryThis is for early fill and replenishment on Clothing and Home , 6 am starts , with every weekend included.All the detailsWork PatternsVacancy 1Sun 9-1Mon 6-10Tue 6-10WedThurFri 6-10Sat 6-10Vacancy 2Sun 9-1MonTueWed 6-10Thur 6-10Fri 6-10Sat 6-10Vacancy 3Sun 9-1Mon 6-10TueWedThur 6-10Fri 6-10Sat 6-10Vacancy 4Sun 9-1Mon 6-10Tue 6-10Wed 6-10ThurFriSat 6-10Vacancy 5Sun 9-1MonTueWed 6-10Thur 6-10Fri 6-10Sat 6-10Vacancy 6Sun 9-1Mon 6-10TueWedThur 6-10Fri 6-10Sat 6-10PurposeTo deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.Key Accountabilities <ul><li>Serve our customers efficiently, both on the shop floor and at service points</li><li>Keep the store clean and tidy, ensuring that our shelves are always stocked with product</li><li>Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities</li><li>Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store.</li><li>Build expert product knowledge to sell and recommend our products and services</li><li>We’ll give you the training to utilise all digital tools and communication channels to deliver for the customer every time</li></ul>Key Capabilities <ul><li>High levels of customer service</li><li>Committed to delivering excellent work with great attention to detail</li><li>Open to and acts upon feedback, asking for this regularly</li><li>Takes accountability for planning and managing own workload efficiently</li><li>Strong communication skills</li><li>Adaptable to changing situations</li><li>Builds positive relationships by being a good listener</li><li>Good level of digital capability</li></ul>Everyone’s WelcomeM&amp;S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks &amp; Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.

How We HireEveryone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.About the roleThis section tells you all you need to know about the position and its responsibilities, outlining everything we hope to see in a successful candidate.SummaryThis is for early fill and replenishment on Clothing and Home , 6 am starts , with every weekend included.All the detailsWork PatternsVacancy 1Sun 9-1Mon 6-10Tue 6-10WedThurFri 6-10Sat 6-10Vacancy 2Sun 9-1MonTueWed 6-10Thur 6-10Fri 6-10Sat 6-10Vacancy 3Sun 9-1Mon 6-10TueWedThur 6-10Fri 6-10Sat 6-10Vacancy 4Sun 9-1Mon 6-10Tue 6-10Wed 6-10ThurFriSat 6-10Vacancy 5Sun 9-1MonTueWed 6-10Thur 6-10Fri 6-10Sat 6-10Vacancy 6Sun 9-1Mon 6-10TueWedThur 6-10Fri 6-10Sat 6-10PurposeTo deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.Key Accountabilities Serve our customers efficiently, both on the shop floor and at service pointsKeep the store clean and tidy, ensuring that our shelves are always stocked with productMonitor and deliver on the daily sales targets, priorities, promotions and selling opportunitiesProactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store.Build expert product knowledge to sell and recommend our products and servicesWe’ll give you the training to utilise all digital tools and communication channels to deliver for the customer every timeKey Capabilities High levels of customer serviceCommitted to delivering excellent work with great attention to detailOpen to and acts upon feedback, asking for this regularlyTakes accountability for planning and managing own workload efficientlyStrong communication skillsAdaptable to changing situationsBuilds positive relationships by being a good listenerGood level of digital capabilityEveryone’s WelcomeM&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.

Customer Assistant - Marks and Spencer

<div>
 Summary This is for early fill and replenishment on Clothing and Home , 6 am starts , with every weekend included .
 All the details
 Work Patterns 
 Vacancy 1 Sun 9-1 Mon 6-10 Tue 6-10 Wed Thur Fri 6-10 Sat 6-10 
 Vacancy 2 Sun 9-1 Mon Tue Wed 6-10 Thur 6-10 Fri 6-10 Sat 6-10 
 Vacancy 3 Sun 9-1 Mon 6-10 Tue Wed Thur 6-10 Fri 6-10 Sat 6-10 
 Vacancy 4 Sun 9-1 Mon 6-10 Tue 6-10 Wed 6-10 Thur Fri Sat 6-10 
 Vacancy 5 Sun 9-1 Mon Tue Wed 6-10 Thur 6-10 Fri 6-10 Sat 6-10 
 Vacancy 6 Sun 9-1 Mon 6-10 Tue Wed Thur 6-10 Fri 6-10 Sat 6-10 
 Purpose 
 To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve. 
 Key Accountabilities 
 <ul>
 <li>Serve our customers efficiently, both on the shop floor and at service points </li>
 </ul>
 <ul>
 <li>Keep the store clean and tidy, ensuring that our shelves are always stocked with product </li>
 </ul>
 <ul>
 <li>Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities </li>
 </ul>
 <ul>
 <li>Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store. </li>
 </ul>
 <ul>
 <li>Build expert product knowledge to sell and recommend our products and services </li>
 </ul>
 <ul>
 <li>We’ll give you the training to utilise all digital tools and communication channels to deliver for the customer every time </li>
 </ul>
 Key Capabilities 
 <ul>
 <li>High levels of customer service </li>
 </ul>
 <ul>
 <li>Committed to delivering excellent work with great attention to detail </li>
 </ul>
 <ul>
 <li>Open to and acts upon feedback, asking for this regularly </li>
 </ul>
 <ul>
 <li>Takes accountability for planning and managing own workload efficiently </li>
 </ul>
 <ul>
 <li>Strong communication skills </li>
 </ul>
 <ul>
 <li>Adaptable to changing situations </li>
 </ul>
 <ul>
 <li>Builds positive relationships by being a good listener </li>
 </ul>
 <ul>
 <li>Good level of digital capability </li>
 </ul>
 Everyone’s Welcome 
 M&amp;S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks &amp; Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact. 
 We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working. 
 If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.
</div>

Customer Assistant

You must provide excellent customer service, manage your workload, communicate well, adapt to changes, build relationships, and possess good digital skills while being open to feedback.

You will serve customers, maintain store cleanliness, monitor sales targets, engage with shoppers, build product knowledge, and utilize digital tools for exceptional service.

Belfast

SummaryCustomer Assistant - Foods - Boucher Road - 16 hrs temporaryAll the detailsCustomer Assistant - Foods - Boucher Road - 16 hrs temporaryWeek 1:Wednesday: 05:30 - 11:00Friday: 05:30 - 11:00Saturday: 05:30 - 11:15Week 2:Sunday: 09:00 - 15:00Tuesday: 05:30 - 11:00Friday: 05:30 - 11:15Due to operational requirements, this role is suitable for 18 years and over.Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.Key Accountabilities<ul><li>Serve our customers efficiently, both on the shop floor and at service points</li><li>Keep the store clean and tidy, ensuring that our shelves are always stocked with product</li><li>Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities</li><li>Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store.</li><li>Build expert product knowledge to sell and recommend our products and services</li><li>We’ll give you the training to utilise all digital tools and communication channels to deliver for the customer every time</li></ul>Key Capabilities<ul><li>High levels of customer service</li><li>Committed to delivering excellent work with great attention to detail</li><li>Open to and acts upon feedback, asking for this regularly</li><li>Takes accountability for planning and managing own workload efficiently</li><li>Strong communication skills</li><li>Adaptable to changing situations</li><li>Builds positive relationships by being a good listener</li><li>Good level of digital capability</li></ul>

SummaryCustomer Assistant - Foods - Boucher Road - 16 hrs temporaryAll the detailsCustomer Assistant - Foods - Boucher Road - 16 hrs temporaryWeek 1:Wednesday: 05:30 - 11:00Friday: 05:30 - 11:00Saturday: 05:30 - 11:15Week 2:Sunday: 09:00 - 15:00Tuesday: 05:30 - 11:00Friday: 05:30 - 11:15Due to operational requirements, this role is suitable for 18 years and over.Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.Key AccountabilitiesServe our customers efficiently, both on the shop floor and at service pointsKeep the store clean and tidy, ensuring that our shelves are always stocked with productMonitor and deliver on the daily sales targets, priorities, promotions and selling opportunitiesProactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store.Build expert product knowledge to sell and recommend our products and servicesWe’ll give you the training to utilise all digital tools and communication channels to deliver for the customer every timeKey CapabilitiesHigh levels of customer serviceCommitted to delivering excellent work with great attention to detailOpen to and acts upon feedback, asking for this regularlyTakes accountability for planning and managing own workload efficientlyStrong communication skillsAdaptable to changing situationsBuilds positive relationships by being a good listenerGood level of digital capability

<div>
 Summary Customer Assistant - Foods - Boucher Road - 16 hrs temporary
 All the details
 Customer Assistant - Foods - Boucher Road - 16 hrs temporary 
 Week 1: 
 Wednesday: 05:30 - 11:00 
 Friday: 05:30 - 11:00 
 Saturday: 05:30 - 11:15 
 Week 2: 
 Sunday: 09:00 - 15:00 
 Tuesday: 05:30 - 11:00 
 Friday: 05:30 - 11:15 
 Due to operational requirements, this role is suitable for 18 years and over. 
 Purpose 
 To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve. 
 Key Accountabilities 
 <ul>
 <li>Serve our customers efficiently, both on the shop floor and at service points </li>
 </ul>
 <ul>
 <li>Keep the store clean and tidy, ensuring that our shelves are always stocked with product </li>
 </ul>
 <ul>
 <li>Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities </li>
 </ul>
 <ul>
 <li>Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store. </li>
 </ul>
 <ul>
 <li>Build expert product knowledge to sell and recommend our products and services </li>
 </ul>
 <ul>
 <li>We’ll give you the training to utilise all digital tools and communication channels to deliver for the customer every time </li>
 </ul>
 Key Capabilities 
 <ul>
 <li>High levels of customer service </li>
 </ul>
 <ul>
 <li>Committed to delivering excellent work with great attention to detail </li>
 </ul>
 <ul>
 <li>Open to and acts upon feedback, asking for this regularly </li>
 </ul>
 <ul>
 <li>Takes accountability for planning and managing own workload efficiently </li>
 </ul>
 <ul>
 <li>Strong communication skills </li>
 </ul>
 <ul>
 <li>Adaptable to changing situations </li>
 </ul>
 <ul>
 <li>Builds positive relationships by being a good listener </li>
 </ul>
 <ul>
 <li>Good level of digital capability </li>
 </ul>
 Everyone’s Welcome 
 M&amp;S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks &amp; Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact. 
 We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working. 
 If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.
</div>

You must deliver exceptional customer experiences by effectively serving and selling both in-store and through digital channels.

You will prioritize customer experience, maintain product presentation, support store initiatives, improve performance, work flexibly with the team, and pursue personal development opportunities.

Dublin

SummarySales AdvisorAll the detailsMary Street sales advisor, part time/temporary. 16 hoursPurposeYour job purpose is to deliver an exceptional customer experience by serving and selling in store and through all digital channels.Key AccountabilitiesThe Key Accountabilities describe the activities you will do within your role:Customer<ul><li>Create an exceptional customer experience by proactively serving our customers and role modelling the service behaviours</li><li>Always put the customer first and prioritise customer before task</li><li>Deliver an inspiring shopping environment for our customers through excellent standards of product presentation and availability</li><li>Involvement in Plan A activity to support store and local community initiatives</li></ul>Selling<ul><li>Sell confidently to customers using your knowledge of products and services to sell more in store and through all digital channels</li><li>Ask questions to understand the needs of the customer and actively offer personal recommendations and suggestions</li><li>Actively take part in store events to achieve selling targets.</li><li>Create selling opportunities at all service points</li></ul>Store<ul><li>Understand the store business priorities and play your part to improving the store performance</li><li>Follow safe and legal working practices</li><li>Make every penny count by working productively and minimise losses throughout the store</li><li>Deliver all key activity and operational processes within your areas of responsibility and look for opportunities to work efficiently and continuously improve</li></ul>Team<ul><li>Adapt and work flexibly across the store and remove support your colleagues to meet customer and business needs</li><li>Own your personal development, continuing to look for opportunities to grow your knowledge</li><li>Share your knowledge and experience with your colleagues to encourage and support their learning and development and promote the performance of the team</li></ul>

SummarySales AdvisorAll the detailsMary Street sales advisor, part time/temporary. 16 hoursPurposeYour job purpose is to deliver an exceptional customer experience by serving and selling in store and through all digital channels.Key AccountabilitiesThe Key Accountabilities describe the activities you will do within your role:CustomerCreate an exceptional customer experience by proactively serving our customers and role modelling the service behavioursAlways put the customer first and prioritise customer before taskDeliver an inspiring shopping environment for our customers through excellent standards of product presentation and availabilityInvolvement in Plan A activity to support store and local community initiativesSellingSell confidently to customers using your knowledge of products and services to sell more in store and through all digital channelsAsk questions to understand the needs of the customer and actively offer personal recommendations and suggestionsActively take part in store events to achieve selling targets.Create selling opportunities at all service pointsStoreUnderstand the store business priorities and play your part to improving the store performanceFollow safe and legal working practicesMake every penny count by working productively and minimise losses throughout the storeDeliver all key activity and operational processes within your areas of responsibility and look for opportunities to work efficiently and continuously improveTeamAdapt and work flexibly across the store and remove support your colleagues to meet customer and business needsOwn your personal development, continuing to look for opportunities to grow your knowledgeShare your knowledge and experience with your colleagues to encourage and support their learning and development and promote the performance of the team

Sales Advisor, Clothing and Home, Mary street - Marks and Spencer

<div>
 Summary Sales Advisor
 All the details
 Mary Street sales advisor, part time/temporary. 16 hours 
 Purpose 
 Your job purpose is to deliver an exceptional customer experience by serving and selling in store and through all digital channels. 
 Key Accountabilities 
 The Key Accountabilities describe the activities you will do within your role: 
 Customer 
 <ul>
 <li>Create an exceptional customer experience by proactively serving our customers and role modelling the service behaviours</li> 
 <li>Always put the customer first and prioritise customer before task</li> 
 <li>Deliver an inspiring shopping environment for our customers through excellent standards of product presentation and availability</li> 
 <li>Involvement in Plan A activity to support store and local community initiatives</li> 
 </ul>
 Selling 
 <ul>
 <li>Sell confidently to customers using your knowledge of products and services to sell more in store and through all digital channels</li> 
 <li>Ask questions to understand the needs of the customer and actively offer personal recommendations and suggestions</li> 
 <li>Actively take part in store events to achieve selling targets.</li> 
 <li>Create selling opportunities at all service points</li> 
 </ul>
 Store 
 <ul>
 <li>Understand the store business priorities and play your part to improving the store performance</li> 
 <li>Follow safe and legal working practices</li> 
 <li>Make every penny count by working productively and minimise losses throughout the store</li> 
 <li>Deliver all key activity and operational processes within your areas of responsibility and look for opportunities to work efficiently and continuously improve</li> 
 </ul>
 Team 
 <ul>
 <li>Adapt and work flexibly across the store and remove support your colleagues to meet customer and business needs</li> 
 <li>Own your personal development, continuing to look for opportunities to grow your knowledge</li> 
 <li>Share your knowledge and experience with your colleagues to encourage and support their learning and development and promote the performance of the team</li>
 </ul>
</div>

Sales Advisor, Clothing and Home, Mary street

You need energy, strong organizational skills, attention to detail, confidence in partner management, leadership experience, and excellent communication abilities.

You will collaborate with various teams to ensure impactful marketing for new and renewed stores, manage local marketing strategies, and maintain supplier relationships with strong communication.

What’s in it for you Being a part of M&amp;S is exactly that – playing your part to bring the magic of M&amp;S to our customers every day. We’re an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us.Here are some of the benefits we offer that make working for M&amp;S just that little bit more special…<ul><li>After completing your probationary period, you’ll receive 20% colleague discount across all M&amp;S products and many of our third-party brands for you and a member of your household</li><li>Competitive holiday entitlement with the potential to buy extra holiday days!</li><li>Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business</li><li>A generous Defined Contribution Pension Scheme and Life Assurance</li><li>A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills</li><li>Amazing perks and discounts via our M&amp;S Choices portal to maximise your financial and personal wellbeing</li><li>Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family</li><li>Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family</li><li>A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work</li></ul>What you’ll doYour key accountabilities will include<ul><li>Working collaboratively and flexibly with property, retail, finance to ensure that both in store and launch marketing for our new and renewal stores land with impact and are right first time</li><li>Work with retail to identify the best approach for local marketing when opportunities arise.</li><li>Collaboration with the store design and planning teams across property to ensure marketing are supporting new concepts and design</li><li>You will need to have a proven ability to multi-task in order to hit deadlines and handle the supplier relationship with strong communication skills</li></ul>Who you areYour skills and experience will include<ul><li>Bags of energy is critical - enthusiastic and excited to join and support a fast-paced team!</li><li>Organisational skills are crucial in this role as well as high attention to detail</li><li>Confidence in partner management and communication</li><li>Strong leadership and previous experience with leading a team</li><li>Brilliant communication skills to develop strong contacts internally and externally as working across multiple teams</li></ul>

What’s in it for you Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us.Here are some of the benefits we offer that make working for M&S just that little bit more special…After completing your probationary period, you’ll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your householdCompetitive holiday entitlement with the potential to buy extra holiday days!Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a businessA generous Defined Contribution Pension Scheme and Life AssuranceA dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skillsAmazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeingIndustry-leading parental, adoption and neonatal policies, providing support and flexibility for your familyAccess to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your familyA charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from workWhat you’ll doYour key accountabilities will includeWorking collaboratively and flexibly with property, retail, finance to ensure that both in store and launch marketing for our new and renewal stores land with impact and are right first timeWork with retail to identify the best approach for local marketing when opportunities arise.Collaboration with the store design and planning teams across property to ensure marketing are supporting new concepts and designYou will need to have a proven ability to multi-task in order to hit deadlines and handle the supplier relationship with strong communication skillsWho you areYour skills and experience will includeBags of energy is critical - enthusiastic and excited to join and support a fast-paced team!Organisational skills are crucial in this role as well as high attention to detailConfidence in partner management and communicationStrong leadership and previous experience with leading a teamBrilliant communication skills to develop strong contacts internally and externally as working across multiple teams

POS & Store Experience Manager - Marks and Spencer

<div>
 Summary M&amp;S Food is changing, and fast! We are undergoing one of the biggest transformations in retailing today to build a bigger, better, fresher food business. 
 
 From Percy Pig to the freshest M&amp;S Select Farms produce, we grow, source, and develop our own products to give our customers family-ready food that's unbeatable on flavour and innovation. 
 
 We need motivated people who are ready to bring their whole self to work and give it their all in a fast-paced team committed to being the best. After all, this is not just food… This is M&amp;S Food.
 All the details
 In this role you will be supporting our amazing new stores, delivering elite ‘in store’ marketing standards and handling the local marketing plan. You will be accountable for the Omni channel marketing management for our new and renewal stores focusing on all aspects of a media plan. 
 Please note this role is a 12 month fixed term contract / secondment 
 To stay close to customers, our support teams are in the office three days a week as we believe that skills are developed through collaboration, and that spending time together makes us more creative and connected 
 What’s in it for you 
 Being a part of M&amp;S is exactly that – playing your part to bring the magic of M&amp;S to our customers every day. We’re an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us. 
 Here are some of the benefits we offer that make working for M&amp;S just that little bit more special… 
 <ul>
 <li>After completing your probationary period, you’ll receive 20% colleague discount across all M&amp;S products and many of our third-party brands for you and a member of your household</li> 
 <li>Competitive holiday entitlement with the potential to buy extra holiday days!</li> 
 <li>Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business</li> 
 <li>A generous Defined Contribution Pension Scheme and Life Assurance</li> 
 <li>A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills</li> 
 <li>Amazing perks and discounts via our M&amp;S Choices portal to maximise your financial and personal wellbeing</li> 
 <li>Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family</li> 
 <li>Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family</li> 
 <li>A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work</li> 
 </ul>
 What you’ll do 
 Your key accountabilities will include 
 <ul>
 <li>Working collaboratively and flexibly with property, retail, finance to ensure that both in store and launch marketing for our new and renewal stores land with impact and are right first time</li> 
 <li>Work with retail to identify the best approach for local marketing when opportunities arise.</li> 
 <li>Collaboration with the store design and planning teams across property to ensure marketing are supporting new concepts and design</li> 
 <li>You will need to have a proven ability to multi-task in order to hit deadlines and handle the supplier relationship with strong communication skills</li> 
 </ul>
 Who you are 
 Your skills and experience will include 
 <ul>
 <li>Bags of energy is critical - enthusiastic and excited to join and support a fast-paced team!</li> 
 <li>Organisational skills are crucial in this role as well as high attention to detail</li> 
 <li>Confidence in partner management and communication</li> 
 <li>Strong leadership and previous experience with leading a team</li> 
 <li>Brilliant communication skills to develop strong contacts internally and externally as working across multiple teams</li> 
 </ul>
 Everyone’s welcome 
 We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks &amp; Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
</div>

POS & Store Experience Manager

You must provide excellent customer service, manage your workload efficiently, be open to feedback, communicate well, adapt to changes, listen actively, and have good digital skills.

Glasgow

Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.Key Accountabilities<ul><li>Serve our customers efficiently, both on the shop floor and at service points</li><li>Keep the store clean and tidy, ensuring that our shelves are always stocked with product</li><li>Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities</li><li>Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store.</li><li>Build expert product knowledge to sell and recommend our products and services</li><li>We’ll give you the training to utilise all digital tools and communication channels to deliver for the customer every time</li></ul>Key Capabilities<ul><li>High levels of customer service</li><li>Committed to delivering excellent work with great attention to detail</li><li>Open to and acts upon feedback, asking for this regularly</li><li>Takes accountability for planning and managing own workload efficiently</li><li>Strong communication skills</li><li>Adaptable to changing situations</li><li>Builds positive relationships by being a good listener</li><li>Good level of digital capability</li></ul>

Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.Key AccountabilitiesServe our customers efficiently, both on the shop floor and at service pointsKeep the store clean and tidy, ensuring that our shelves are always stocked with productMonitor and deliver on the daily sales targets, priorities, promotions and selling opportunitiesProactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store.Build expert product knowledge to sell and recommend our products and servicesWe’ll give you the training to utilise all digital tools and communication channels to deliver for the customer every timeKey CapabilitiesHigh levels of customer serviceCommitted to delivering excellent work with great attention to detailOpen to and acts upon feedback, asking for this regularlyTakes accountability for planning and managing own workload efficientlyStrong communication skillsAdaptable to changing situationsBuilds positive relationships by being a good listenerGood level of digital capability

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 Summary Customer Assistant - Foods - 16 Hours - Cumbernauld 
 
 Work Pattern
 
 Sun 05.00-09.00
 Thurs 04.00-08.00
 Fri 04.00-08.00
 Sat 04.00-08.00
 
 All new starters will be expected to attend an Induction. Please be aware, this may not be held in your base store.
 All the details
 Customer Assistant - Foods - 16 Hours - Cumbernauld 
 Work Pattern 
 Sun 05.00-09.00 Thurs 04.00-08.00 Fri 04.00-08.00 Sat 04.00-08.00 
 All new starters will be expected to attend an Induction. Please be aware, this may not be held in your base store. 
 Age Restriction 
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 This job role involves working unsocial hours* and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
 
 <ul>
 <li>Unsocial Hours fall between 22:00 and 06:00. Working between these hours also incurs an additional payment.</li>
 </ul>
 </div> 
 Purpose 
 To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve. 
 Key Accountabilities 
 <ul>
 <li>Serve our customers efficiently, both on the shop floor and at service points </li>
 </ul>
 <ul>
 <li>Keep the store clean and tidy, ensuring that our shelves are always stocked with product </li>
 </ul>
 <ul>
 <li>Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities </li>
 </ul>
 <ul>
 <li>Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store. </li>
 </ul>
 <ul>
 <li>Build expert product knowledge to sell and recommend our products and services </li>
 </ul>
 <ul>
 <li>We’ll give you the training to utilise all digital tools and communication channels to deliver for the customer every time </li>
 </ul>
 Key Capabilities 
 <ul>
 <li>High levels of customer service </li>
 </ul>
 <ul>
 <li>Committed to delivering excellent work with great attention to detail </li>
 </ul>
 <ul>
 <li>Open to and acts upon feedback, asking for this regularly </li>
 </ul>
 <ul>
 <li>Takes accountability for planning and managing own workload efficiently </li>
 </ul>
 <ul>
 <li>Strong communication skills </li>
 </ul>
 <ul>
 <li>Adaptable to changing situations </li>
 </ul>
 <ul>
 <li>Builds positive relationships by being a good listener </li>
 </ul>
 <ul>
 <li>Good level of digital capability </li>
 </ul>
 Everyone’s Welcome 
 M&amp;S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks &amp; Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact. 
 We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working. 
 If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.
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Marks and Spencer

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