At The Michaels Companies Inc, our purpose is to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative.

Retail & Consumer Goods

Michaels Stores 

You should have a bachelor's degree, 4 years of work experience (2 in HR), HRIS proficiency, strong communication skills, and the ability to maintain confidentiality in a flexible schedule.

You will support recruitment, employee relations, training, benefits administration, data analysis, leave management, and plan DC events, while collaborating with HR staff and management.

People, HR & Administration

Fort Worth

<div>DC-Alliance 
 
Under the direction of the Human Resources Manager, provides a variety of HR support for the Distribution Center (DC) and serves as backup to the HR Manager. 
 
Major Activities<ul><li>
Supports the DC's recruitment process by interviewing, assessing and evaluating prospective candidates for employment. Coordinates interview schedules, testing and background checks and assures all related company policies, procedures and state and Federal employment laws are met. Identifies and develops relationships with external hiring sources, including staffing agencies, to ensure quality candidate flow.
</li><li>Supports employee relations activities under the direction of the HR Manager, providing counsel and expertise to the management team.
</li><li>Counsels management on performance management activities in the DC. May investigate identified issues, helping to ensure compliance with company policies, procedures, local and/or Federal employment laws.
</li><li>Supports the training efforts of team members, from new hire orientation/training to other HR-related training rollouts for leaders or team members.
</li><li>Supports administration of benefits, striving to ensure team members understand company benefit programs by regularly answering questions and explaining benefits as opportunities arise.
</li><li>Assists the HR Manager in supervision of the HR Coordinator and/or the Seasonal Recruiter positions.
</li><li>Generates reports for data analysis including, but not limited to, wage surveys, performance appraisals, staffing reports, turnover reports, and others to support HR planning and decision-making.
</li><li>Supports the DC's leaves of absence by tracking and coordinating with the LOA Administrator and communication with team members about LOA status.
</li><li>Manages processes for DC events, including but not limited to Michaels Cares events, building celebrations, individual/team recognition events, etc.</li><li>
Completes other related duties as assigned, including projects that may require partnering with HR staff in other DCs and/or Support Center.
</li></ul>Other duties as assigned 
 
Minimum Education<ul><li>
Bachelor's degree in related area preferred; other related education/training is a plus</li></ul>
Minimum Type of Experience
<ul><li>4 years of relevant work experience</li><li>
2 years of HR experience</li></ul>
Minimum Special Certifications or Technical Skills<ul><li>
Proficient in Microsoft Office Suite applications and related HR systems (e.g., HRIS and ATS applications)</li></ul>
Other<ul><li>
Demonstrates good judgment, time management, and decision-making abilities</li><li>
Strong interpersonal skills with the proven ability for effective verbal and written communications at all levels</li><li>
Ability to listen actively and ask questions to thoroughly understand complex issues</li><li>
Maintain confidentiality and practice Respectful Workplace behavior at all time</li><li>
Able to work a flexible schedule in accordance with the needs of the business in a multi-shift operation</li></ul>
Preferred Special Certifications or Technical Skills<ul><li>
HR certification (through SHRM or HRCI) is a plus</li></ul>
Preferred Type of Experience the Job Requires<ul><li>
3+ years' experience in an HR Generalist role preferred, particularly in an environment featuring a large population of hourly team members and/or a multi-shift, production-related work environment</li></ul>
Physical Requirements<ul><li>
Frequent sitting when working in an office environment</li><li>
Regular standing/walking, primarily in the office area with occasional walking in the warehouse</li><li>
Infrequent light lifting/carrying (of office supplies, etc.) weighing up to 20 pounds</li><li>
Infrequent bending, stooping, kneeling and twisting</li><li>
Repetitive motion and substantial movement of the wrists, hands and/or fingers</li></ul>
Work Environment<ul><li>
This position is based in a climate-controlled office setting but will have occasional exposure to the warehouse, which features extreme temperatures dependent on external climate and proximity to dock doors/exits</li><li>
Exposure to moderate noise level from DC conveyor/sortation system and powered industrial equipment when in the warehouse</li></ul>
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
 
 
At The Michaels Companies Inc, our purpose is to fuel the joy of creativity . As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca . The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels , a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit&quot; www.michaels.com
 
 
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com .
 
 
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.
 
 
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).
 
 
EEOC Know Your Rights Poster in English
 
 
EEOC Know Your Rights Poster in Spanish
 
 
EEOC Poster Optimized for Screen Readers
 
 
Federal FMLA Poster
 
 
Federal EPPAC Poster</div>

DC-Alliance

Under the direction of the Human Resources Manager, provides a variety of HR support for the Distribution Center (DC) and serves as backup to the HR Manager.

Major Activities
Supports the DC's recruitment process by interviewing, assessing and evaluating prospective candidates for employment. Coordinates interview schedules, testing and background checks and assures all related company policies, procedures and state and Federal employment laws are met. Identifies and develops relationships with external hiring sources, including staffing agencies, to ensure quality candidate flow.
Supports employee relations activities under the direction of the HR Manager, providing counsel and expertise to the management team.
Counsels management on performance management activities in the DC. May investigate identified issues, helping to ensure compliance with company policies, procedures, local and/or Federal employment laws.
Supports the training efforts of team members, from new hire orientation/training to other HR-related training rollouts for leaders or team members.
Supports administration of benefits, striving to ensure team members understand company benefit programs by regularly answering questions and explaining benefits as opportunities arise.
Assists the HR Manager in supervision of the HR Coordinator and/or the Seasonal Recruiter positions.
Generates reports for data analysis including, but not limited to, wage surveys, performance appraisals, staffing reports, turnover reports, and others to support HR planning and decision-making.
Supports the DC's leaves of absence by tracking and coordinating with the LOA Administrator and communication with team members about LOA status.
Manages processes for DC events, including but not limited to Michaels Cares events, building celebrations, individual/team recognition events, etc.
Completes other related duties as assigned, including projects that may require partnering with HR staff in other DCs and/or Support Center.
Other duties as assigned

Minimum Education
Bachelor's degree in related area preferred; other related education/training is a plus
Minimum Type of Experience
4 years of relevant work experience
2 years of HR experience
Minimum Special Certifications or Technical Skills
Proficient in Microsoft Office Suite applications and related HR systems (e.g., HRIS and ATS applications)
Other
Demonstrates good judgment, time management, and decision-making abilities
Strong interpersonal skills with the proven ability for effective verbal and written communications at all levels
Ability to listen actively and ask questions to thoroughly understand complex issues
Maintain confidentiality and practice Respectful Workplace behavior at all time
Able to work a flexible schedule in accordance with the needs of the business in a multi-shift operation
Preferred Special Certifications or Technical Skills
HR certification (through SHRM or HRCI) is a plus
Preferred Type of Experience the Job Requires
3+ years' experience in an HR Generalist role preferred, particularly in an environment featuring a large population of hourly team members and/or a multi-shift, production-related work environment
Physical Requirements
Frequent sitting when working in an office environment
Regular standing/walking, primarily in the office area with occasional walking in the warehouse
Infrequent light lifting/carrying (of office supplies, etc.) weighing up to 20 pounds
Infrequent bending, stooping, kneeling and twisting
Repetitive motion and substantial movement of the wrists, hands and/or fingers
Work Environment
This position is based in a climate-controlled office setting but will have occasional exposure to the warehouse, which features extreme temperatures dependent on external climate and proximity to dock doors/exits
Exposure to moderate noise level from DC conveyor/sortation system and powered industrial equipment when in the warehouse
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.


At The Michaels Companies Inc, our purpose is to fuel the joy of creativity . As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca . The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels , a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit" www.michaels.com


At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com .


Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.


Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).


EEOC Know Your Rights Poster in English


EEOC Know Your Rights Poster in Spanish


EEOC Poster Optimized for Screen Readers


Federal FMLA Poster


Federal EPPAC Poster

HUMAN RESOURCES GENERALIST DC - Michaels Stores 

HUMAN RESOURCES GENERALIST DC

You need retail management experience, the ability to stand for long periods, move throughout the store, lift heavy boxes, and meet local legal job requirements in Canada.

You will enhance customer experiences, lead omnichannel processes, manage team performance, ensure compliance with policies, assist with inventory, and train staff while promoting a positive store environment.

Grande Prairie

<div>
 Store - GRANDE PRAIRIE, AB
 
 Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.
 <ul>
 <li> Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results</li>
 <li> Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs</li>
 <li> Plan and lead the execution of class and in-store events in accordance with Company programs</li>
 <li> Lead the omnichannel processes</li>
 <li> Manage and execute shrink and safety programs</li>
 <li> Assist with cash reconciliation and bank deposits</li>
 <li> Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed</li>
 <li> Assist with the onboarding of new Team Members</li>
 <li> Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development</li>
 <li> Serve as Manager on Duty (MOD)</li>
 <li> Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others</li>
 <li> Acknowledge customers, help locate the product and provide solutions</li>
 <li> Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget</li>
 <li> Manage and execute the shrink and safety programs</li>
 <li> Cross train in Custom Framing selling and production</li>
 <li> In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager</li>
 </ul> Other duties as assigned
 
 Preferred Knowledge/Skills/Abilities
 
 Preferred Type of experience the job requires:
 <ul>
 <li> Retail management experience preferred</li>
 </ul> Physical Requirements
 
 Work Environment
 <ul>
 <li> Ability to remain standing for long periods of time</li>
 <li> Ability to move throughout the store</li>
 <li> Regular bending, lifting, carrying, reaching, and stretching</li>
 <li> Lifting heavy boxes and accessing high shelves by ladder or similar equipment</li>
 <li> If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.</li>
 </ul>
 <ul>
 <li> Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings</li>
 </ul> Applicants in Canada must satisfy federal, provincial, and local legal requirements of the job. 
 
 We're here for the Makers! Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world! 
 
 Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together. 
 
 To review a comprehensive list of benefits, please visit Michaels Benefits (MIKBenefits.com)
</div>


 Store - GRANDE PRAIRIE, AB
  
  Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.
 
   Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results
   Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs
   Plan and lead the execution of class and in-store events in accordance with Company programs
   Lead the omnichannel processes
   Manage and execute shrink and safety programs
   Assist with cash reconciliation and bank deposits
   Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed
   Assist with the onboarding of new Team Members
   Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development
   Serve as Manager on Duty (MOD)
   Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others
   Acknowledge customers, help locate the product and provide solutions
   Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget
   Manage and execute the shrink and safety programs
   Cross train in Custom Framing selling and production
   In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager
  Other duties as assigned
  
  Preferred Knowledge/Skills/Abilities
  
  Preferred Type of experience the job requires:
 
   Retail management experience preferred
  Physical Requirements
  
  Work Environment
 
   Ability to remain standing for long periods of time
   Ability to move throughout the store
   Regular bending, lifting, carrying, reaching, and stretching
   Lifting heavy boxes and accessing high shelves by ladder or similar equipment
   If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
 
 
   Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
  Applicants in Canada must satisfy federal, provincial, and local legal requirements of the job. 
  
  We're here for the Makers! Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world! 
  
  Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together. 
  
  To review a comprehensive list of benefits, please visit Michaels Benefits (MIKBenefits.com)


Customer Experience Manager - Michaels Stores 

Michaels

Customer Experience Manager

You should have retail or customer service experience, be able to stand for long periods, lift heavy boxes, and be at least 16 years old, meeting legal requirements in Canada if applicable.

You will assist customers, handle checkout, maintain store standards, support online orders, engage in promotions, and participate in stock processes while ensuring a positive shopping experience.

Prince Albert

<div>
 Store - PRINCE ALBERT, SK
 
 Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.
 <ul>
 <li> Help customers shop, locate products, and provide them with solutions</li>
 <li> Provide a fast and friendly checkout experience; execute cash handling to standards</li>
 <li> Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments</li>
 <li> Educate customers on the Voice of Customer (VOC) survey</li>
 <li> Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)</li>
 <li> Participate in the truck unload, stocking, and planogram (POGs) processes</li>
 <li> Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store</li>
 <li> Perform Store In Stock Optimization (SISO) and AD set duties as assigned</li>
 <li> Support shrink and safety programs</li>
 <li> Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards</li>
 <li> Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members</li>
 <li> Cross trained in Custom Framing selling and production</li>
 </ul> Other duties as assigned
 
 Preferred Knowledge/Skills/Abilities
 
 Preferred Type of experience the job requires
 <ul>
 <li> Retail and/or customer service experience preferred</li>
 </ul> Physical Requirements
 
 Work Environment
 <ul>
 <li> Ability to remain standing for long periods of time</li>
 <li> Ability to move throughout the store</li>
 <li> Regular bending, lifting, carrying, reaching, and stretching</li>
 <li> Lifting heavy boxes and accessing high shelves by ladder or similar equipment</li>
 <li> If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.</li>
 </ul>
 <ul>
 <li> Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings</li>
 </ul> Applicants in Canada must satisfy federal, provincial, and local legal requirements of the job. 
 
 Michaels requires all team members in this role to be at least sixteen (16) years or older.
 
 We're here for the Makers! Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world! 
 
 Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together. 
 
 To review a comprehensive list of benefits, please visit Michaels Benefits (MIKBenefits.com)
</div>


 Store - PRINCE ALBERT, SK
  
  Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.
 
   Help customers shop, locate products, and provide them with solutions
   Provide a fast and friendly checkout experience; execute cash handling to standards
   Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
   Educate customers on the Voice of Customer (VOC) survey
   Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
   Participate in the truck unload, stocking, and planogram (POGs) processes
   Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
   Perform Store In Stock Optimization (SISO) and AD set duties as assigned
   Support shrink and safety programs
   Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
   Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members
   Cross trained in Custom Framing selling and production
  Other duties as assigned
  
  Preferred Knowledge/Skills/Abilities
  
  Preferred Type of experience the job requires
 
   Retail and/or customer service experience preferred
  Physical Requirements
  
  Work Environment
 
   Ability to remain standing for long periods of time
   Ability to move throughout the store
   Regular bending, lifting, carrying, reaching, and stretching
   Lifting heavy boxes and accessing high shelves by ladder or similar equipment
   If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
 
 
   Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
  Applicants in Canada must satisfy federal, provincial, and local legal requirements of the job. 
  
  Michaels requires all team members in this role to be at least sixteen (16) years or older.
  
  We're here for the Makers! Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world! 
  
  Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together. 
  
  To review a comprehensive list of benefits, please visit Michaels Benefits (MIKBenefits.com)


Seasonal Retail Customer Service Team Member - Michaels Stores 

Seasonal Retail Customer Service Team Member

You should have retail or customer service experience, be at least 16 years old, and able to stand long periods, lift heavy boxes, and move throughout the store.

You will provide excellent customer service, manage checkout, assist with stock and merchandise, engage customers in programs, and maintain store organization while adhering to company standards.

St. John's

<div>
 Store - ST. JOHN'S, NL
 
 Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.
 <ul>
 <li> Help customers shop, locate products, and provide them with solutions</li>
 <li> Provide a fast and friendly checkout experience; execute cash handling to standards</li>
 <li> Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments</li>
 <li> Educate customers on the Voice of Customer (VOC) survey</li>
 <li> Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)</li>
 <li> Participate in the truck unload, stocking, and planogram (POGs) processes</li>
 <li> Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store</li>
 <li> Perform Store In Stock Optimization (SISO) and AD set duties as assigned</li>
 <li> Support shrink and safety programs</li>
 <li> Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards</li>
 <li> Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members</li>
 <li> Cross trained in Custom Framing selling and production</li>
 </ul> Other duties as assigned
 
 Preferred Knowledge/Skills/Abilities
 
 Preferred Type of experience the job requires
 <ul>
 <li> Retail and/or customer service experience preferred</li>
 </ul> Physical Requirements
 
 Work Environment
 <ul>
 <li> Ability to remain standing for long periods of time</li>
 <li> Ability to move throughout the store</li>
 <li> Regular bending, lifting, carrying, reaching, and stretching</li>
 <li> Lifting heavy boxes and accessing high shelves by ladder or similar equipment</li>
 <li> If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.</li>
 </ul>
 <ul>
 <li> Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings</li>
 </ul> Applicants in Canada must satisfy federal, provincial, and local legal requirements of the job. 
 
 Michaels requires all team members in this role to be at least sixteen (16) years or older.
 
 We're here for the Makers! Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world! 
 
 Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together. 
 
 To review a comprehensive list of benefits, please visit Michaels Benefits (MIKBenefits.com)
</div>


 Store - ST. JOHN'S, NL
  
  Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.
 
   Help customers shop, locate products, and provide them with solutions
   Provide a fast and friendly checkout experience; execute cash handling to standards
   Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
   Educate customers on the Voice of Customer (VOC) survey
   Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
   Participate in the truck unload, stocking, and planogram (POGs) processes
   Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
   Perform Store In Stock Optimization (SISO) and AD set duties as assigned
   Support shrink and safety programs
   Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
   Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members
   Cross trained in Custom Framing selling and production
  Other duties as assigned
  
  Preferred Knowledge/Skills/Abilities
  
  Preferred Type of experience the job requires
 
   Retail and/or customer service experience preferred
  Physical Requirements
  
  Work Environment
 
   Ability to remain standing for long periods of time
   Ability to move throughout the store
   Regular bending, lifting, carrying, reaching, and stretching
   Lifting heavy boxes and accessing high shelves by ladder or similar equipment
   If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
 
 
   Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
  Applicants in Canada must satisfy federal, provincial, and local legal requirements of the job. 
  
  Michaels requires all team members in this role to be at least sixteen (16) years or older.
  
  We're here for the Makers! Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world! 
  
  Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together. 
  
  To review a comprehensive list of benefits, please visit Michaels Benefits (MIKBenefits.com)


Store Team Member PT - Michaels Stores 

Store Team Member PT

You need basic computer skills, retail management, and custom framing experience. Must lift heavy items and stand long hours in a climate-controlled store with some outdoor work.

You will lead a framing team, drive sales, ensure compliance with SOPs, manage inventory and safety, coach staff, assist customers, and support daily operations and talent development. 

Surrey

<div>
 Store - VAN-SURREY, BC
 
 Lead and coach a team of framers who focus on building customer relationships while creating a framing solution for their art. Drive custom framing sales. Assist customers in creating a memorable framing solution for their art.
 Major Activities
 <ul>
 <li> Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP's) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results</li>
 <li> Develop and coach the team selling behaviors</li>
 <li> Leads the delivery of high-quality custom framing solutions to our customers on time by planning workload in partnership with the Store Manager</li>
 <li> Achieve your KPI's and manage the framing team to achieve their role KPI's</li>
 <li> Review sales and production workload and build plans and sales floor time for networking.</li>
 <li> Manage and execute the inventory management processes as assigned</li>
 <li> Manage and execute shrink and safety programs.</li>
 <li> Serve as Manager on Duty (MOD)</li>
 <li> Assist with interviewing, on-boarding, coaching, observing and training of new Team members; support with Talent Development activities; participate in Performance Mgmt. activities of your team; utilize the leadership competencies for continued self-development</li>
 <li> Partners with MOD's daily on the expectations of framing and other framers.</li>
 <li> Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image and serves as a role model for others </li>
 <li>Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget</li>
 <li> Follow Standard Operating Procedures (SOPs) and Company programs and ensure a safe environment</li>
 <li> Acknowledge customers, help locate product and provide solutions</li>
 <li> Assist with Omni channel processes</li>
 </ul> Other duties as assigned
 
 Minimum Type of experience the job requires
 <ul>
 <li> Basic computer skills</li>
 </ul> Preferred Type of experience the job requires
 <ul>
 <li> Previous custom framing experience is preferred</li>
 <li> Retail management experience</li>
 <li> Experience leading a sales team</li>
 </ul> Physical Requirements
 <ul>
 <li> Regular bending, lifting, carrying, reaching and stretching</li>
 <li> Ability to move throughout the store</li>
 <li> Ability to remain standing for long periods of time</li>
 <li> Lifting heavy boxes and frames and accessing high shelves by ladder or similar equipment</li>
 <li> If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation</li>
 </ul> Work Environment
 <ul>
 <li> Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press ; work hours include nights, weekends and early mornings</li>
 </ul> Applicants in Canada must satisfy federal, provincial, and local legal requirements of the job. 
 
 Total Base Pay Range for this Position:
 
 $18.40 - $27.10
 
 We're here for the Makers! Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world! 
 
 Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together. 
 
 To review a comprehensive list of benefits, please visit Michaels Benefits (MIKBenefits.com)
</div>


 Store - VAN-SURREY, BC
  
  Lead and coach a team of framers who focus on building customer relationships while creating a framing solution for their art. Drive custom framing sales. Assist customers in creating a memorable framing solution for their art.
  Major Activities
 
   Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP's) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results
   Develop and coach the team selling behaviors
   Leads the delivery of high-quality custom framing solutions to our customers on time by planning workload in partnership with the Store Manager
   Achieve your KPI's and manage the framing team to achieve their role KPI's
   Review sales and production workload and build plans and sales floor time for networking.
   Manage and execute the inventory management processes as assigned
   Manage and execute shrink and safety programs.
   Serve as Manager on Duty (MOD)
   Assist with interviewing, on-boarding, coaching, observing and training of new Team members; support with Talent Development activities; participate in Performance Mgmt. activities of your team; utilize the leadership competencies for continued self-development
   Partners with MOD's daily on the expectations of framing and other framers.
   Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image and serves as a role model for others 
  Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
   Follow Standard Operating Procedures (SOPs) and Company programs and ensure a safe environment
   Acknowledge customers, help locate product and provide solutions
   Assist with Omni channel processes
  Other duties as assigned
  
  Minimum Type of experience the job requires
 
   Basic computer skills
  Preferred Type of experience the job requires
 
   Previous custom framing experience is preferred
   Retail management experience
   Experience leading a sales team
  Physical Requirements
 
   Regular bending, lifting, carrying, reaching and stretching
   Ability to move throughout the store
   Ability to remain standing for long periods of time
   Lifting heavy boxes and frames and accessing high shelves by ladder or similar equipment
   If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation
  Work Environment
 
   Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press ; work hours include nights, weekends and early mornings
  Applicants in Canada must satisfy federal, provincial, and local legal requirements of the job. 
  
  Total Base Pay Range for this Position:
  
  $18.40 - $27.10
  
  We're here for the Makers! Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world! 
  
  Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together. 
  
  To review a comprehensive list of benefits, please visit Michaels Benefits (MIKBenefits.com)


Michaels Stores

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