Millets is a leading outdoor retailer in the UK, specialising in camping equipment, outdoor clothing, footwear, and accessories. They aim to inspire and equip individuals and families for outdoor adventures by offering high-quality, reliable products from top brands. Their goal is to make the outdoors accessible and enjoyable for everyone, regardless of experience level. Through expert advice and a wide product range, Millets strives to support and encourage a healthy, active lifestyle.

Retail & Consumer Goods

Millets

You should have retail management experience, excellent time management, strong verbal and written communication skills, and proficiency in Microsoft Outlook, Word, and Excel.

You will manage the team, drive sales, ensure service excellence, resolve issues, analyze performance, maintain visual standards, and support team development through training and progression.

Sales & Business Development

Hospitality & Retail

Millets - Store Manager Trading from 100 stores Millets supply a more casual outdoor customer who seeks value for money, providing for a wide range of recreational activities with an emphasis on exclusive brands, such as Peter Storm and Eurohike. Millets offer some of most exciting careers which can offer you the kind of involvement, teamwork, progression or recognition you want from a job opportunity. Role Overview: Managing the store team, you will focus on driving sales and maximising store profitability, while providing industry leading service on the high street. You will continue to exceed your stores KPIs and maintain the company standards while following company guidelines. Most importantly you will represent the business in the most professional manner. Customer Service * Maintain customer retention by providing first class service. * Deal with enquires and complaints and resolving the issue/request. * Drive consistency within your internal teams to achieve the highest service levels. * Have a strong understanding of the Customer Service measuring programme, Customer Satisfaction surveys and company Net Promotor Scores. Sales * Ensure that targets are achieved and, where possible, exceeded. * Analyse Oracle reports to assist you in making key sales decisions. * Manage in store devices in order to capitalise on a wider range of products. * Confident use of the store's dashboard to analyse Footfall, Average Transaction Value and conversion, applying this to the store environment. Visual Merchandising * Following a company brief, ensure that this is applied to your store and maintain high visual standards. * Attract, engage and motivate customers into making purchases in store by using the latest visual techniques. * Making sure that all new product and advertised product is all visible and in the correct locations. * Ensure mannequins, displays and windows are updated in accordance with Visual Merchandising guidelines. Training & Development * Develop existing team members and encourage progression within the company. * Hold regular training meetings within store, making sure the team around you are able to maintain the high standards required. * Keep track of internal progression, ensuring all personnel complete the relevant E-Assessments. * Management development should be prioritised by the use of the in-house training. Sills/Experience/Knowledge Needed * Retail Management experience would be advantageous. * Excellent Time Management skills. * Strong verbal and written communication skills. * IT skills- Microsoft Outlook, Word and Excel. We know our employees work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits: * Holiday Allowance * Discretionary Bonus Scheme * Staff Discount On JD Group and other brands within the organisation * Pension Scheme * Health plans – Depending on level of role * Personal development opportunities to learn and develop at work. Due to the high volumes of applications our opportunities attract, it takes time to review them all. If you don't hear back within two weeks of you applying, please consider your application to have been unsuccessful on this occasion Applications that meet the skills criteria will be contacted for a 1st stage meeting with the talent team. Shortlisted candidates will then be invited to interview with the hiring manager. Thank you again for your time.

Millets - Store ManagerTrading from 100 stores Millets supply a more casual outdoor customer who seeks value for money, providing for a wide range of recreational activities with an emphasis on exclusive brands, such as Peter Storm and Eurohike.Millets offer some of most exciting careers which can offer you the kind of involvement, teamwork, progression or recognition you want from a job opportunity.Role Overview:Managing the store team, you will focus on driving sales and maximising store profitability, while providing industry leading service on the high street. You will continue to exceed your stores KPIs and maintain the company standards while following company guidelines. Most importantly you will represent the business in the most professional manner.Customer Service * Maintain customer retention by providing first class service. * Deal with enquires and complaints and resolving the issue/request. * Drive consistency within your internal teams to achieve the highest service levels. * Have a strong understanding of the Customer Service measuring programme, Customer Satisfaction surveys and company Net Promotor Scores.      Sales * Ensure that targets are achieved and, where possible, exceeded. * Analyse Oracle reports to assist you in making key sales decisions. * Manage in store devices in order to capitalise on a wider range of products. * Confident use of the store's dashboard to analyse Footfall, Average Transaction Value and conversion, applying this to the store environment.      Visual Merchandising * Following a company brief, ensure that this is applied to your store and maintain high visual standards. * Attract, engage and motivate customers into making purchases in store by using the latest visual techniques. * Making sure that all new product and advertised product is all visible and in the correct locations. * Ensure mannequins, displays and windows are updated in accordance with Visual Merchandising guidelines.      Training & Development * Develop existing team members and encourage progression within the company. * Hold regular training meetings within store, making sure the team around you are able to maintain the high standards required. * Keep track of internal progression, ensuring all personnel complete the relevant E-Assessments. * Management development should be prioritised by the use of the in-house training.      Sills/Experience/Knowledge Needed * Retail Management experience would be advantageous. * Excellent Time Management skills. * Strong verbal and written communication skills. * IT skills- Microsoft Outlook, Word and Excel.      We know our employees work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits: * Holiday Allowance * Discretionary Bonus Scheme * Staff Discount On JD Group and other brands within the organisation * Pension Scheme * Health plans – Depending on level of role * Personal development opportunities to learn and develop at work.      Due to the high volumes of applications our opportunities attract, it takes time to review them all. If you don't hear back within two weeks of you applying, please consider your application to have been unsuccessful on this occasionApplications that meet the skills criteria will be contacted for a 1st stage meeting with the talent team. Shortlisted candidates will then be invited to interview with the hiring manager.Thank you again for your time.

Store Manager - Millets

&lt;strong&gt;Millets - Store Manager &lt;br&gt;&lt;br&gt;&lt;/strong&gt;Trading from 100 stores Millets supply a more casual outdoor customer who seeks value for money, providing for a wide range of recreational activities with an emphasis on exclusive brands, such as Peter Storm and Eurohike.&lt;br&gt;&lt;br&gt;Millets offer some of most exciting careers which can offer you the kind of involvement, teamwork, progression or recognition you want from a job opportunity.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Role Overview:&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Managing the store team, you will focus on driving sales and maximising store profitability, while providing industry leading service on the high street. You will continue to exceed your stores KPIs and maintain the company standards while following company guidelines. Most importantly you will represent the business in the most professional manner.&lt;br&gt;&lt;br&gt;Customer Service&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Maintain customer retention by providing first class service.&lt;/li&gt;&lt;li&gt;Deal with enquires and complaints and resolving the issue/request.&lt;/li&gt;&lt;li&gt;Drive consistency within your internal teams to achieve the highest service levels.&lt;/li&gt;&lt;li&gt;Have a strong understanding of the Customer Service measuring programme, Customer Satisfaction surveys and company Net Promotor Scores.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Sales&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Ensure that targets are achieved and, where possible, exceeded.&lt;/li&gt;&lt;li&gt;Analyse Oracle reports to assist you in making key sales decisions.&lt;/li&gt;&lt;li&gt;Manage in store devices in order to capitalise on a wider range of products.&lt;/li&gt;&lt;li&gt;Confident use of the store's dashboard to analyse Footfall, Average Transaction Value and conversion, applying this to the store environment.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Visual Merchandising&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Following a company brief, ensure that this is applied to your store and maintain high visual standards.&lt;/li&gt;&lt;li&gt;Attract, engage and motivate customers into making purchases in store by using the latest visual techniques.&lt;/li&gt;&lt;li&gt;Making sure that all new product and advertised product is all visible and in the correct locations.&lt;/li&gt;&lt;li&gt;Ensure mannequins, displays and windows are updated in accordance with Visual Merchandising guidelines.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Training &amp;amp; Development&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Develop existing team members and encourage progression within the company.&lt;/li&gt;&lt;li&gt;Hold regular training meetings within store, making sure the team around you are able to maintain the high standards required.&lt;/li&gt;&lt;li&gt;Keep track of internal progression, ensuring all personnel complete the relevant E-Assessments.&lt;/li&gt;&lt;li&gt;Management development should be prioritised by the use of the in-house training.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Sills/Experience/Knowledge Needed&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Retail Management experience would be advantageous.&lt;/li&gt;&lt;li&gt;Excellent Time Management skills.&lt;/li&gt;&lt;li&gt;Strong verbal and written communication skills.&lt;/li&gt;&lt;li&gt;IT skills- Microsoft Outlook, Word and Excel.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;We know our employees work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits:&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Holiday Allowance&lt;/li&gt;&lt;li&gt;Discretionary Bonus Scheme&lt;/li&gt;&lt;li&gt;Staff Discount On JD Group and other brands within the organisation&lt;/li&gt;&lt;li&gt;Pension Scheme&lt;/li&gt;&lt;li&gt;Health plans – Depending on level of role&lt;/li&gt;&lt;li&gt;Personal development opportunities to learn and develop at work.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Due to the high volumes of applications our opportunities attract, it takes time to review them all. If you don't hear back within two weeks of you applying, please consider your application to have been unsuccessful on this occasion&lt;br&gt;&lt;br&gt;Applications that meet the skills criteria will be contacted for a 1st stage meeting with the talent team. Shortlisted candidates will then be invited to interview with the hiring manager.&lt;br&gt;&lt;br&gt;Thank you again for your time.

Store Manager

You should be a strong mentor and communicator, skilled in prioritizing tasks, passionate about customer service, and knowledgeable about local market trends and community growth opportunities.

You will engage customers, provide exceptional service, maintain safety and compliance, stay updated on product knowledge, and follow company policies and processes.

Customer Relations

Aberdeen

Millets - Store Colleague Part Time About Millets: Creating fun in the great outdoors. Trading from 100 stores, Millets supply a more casual outdoor customer who seeks value for money, providing for a wide range of recreational activities with an emphasis on exclusive brands, such as Peter Storm, Hi Gear and Eurohike. Role Overview: Make Millets a great place to shop through delivering exceptional service which has customers at the heart. Deliver exceptional store standards by following processes, policies and principles helping us become the nation's favorite outdoor retailer. Key Duties/Responsibilities: * Engage customers following our service model. * Support a culture of exceptional customer service and win customers for life by exceeding their expectations. * Play your part in creating a safe and compliant operating environment for all colleagues and customers. * Keep up to date with product knowledge training to pass on up to date information to customers to support their buying decisions. * Follow processes and policies in line with expectations. Skills/Experience/Knowledge preferred: * Great role model who supports colleagues by mentoring and sharing knowledge to build stronger team. * Clear, confident, and motivational communicator with excellent verbal, listening and written communication skills. * Experience of effectively prioritising workload to achieve team goals and objectives. * A passion for customer service and a proven record of delivering excellence in this area. * Knowledge of local market trends, competitor activity and the ability to identify local community growth opportunities to their Store Manager. Behaviours: * A positive role model that champions Millets' vision, purpose & values. * Brings passion and energy to their work and uses this to create an unbeatable team. * Has a learning mindset, open to ideas and embracing change. * Demonstrates a high level of self-awareness and empathy. * Works collaboratively with their team. * Show resilience and has the tenacity to bounce back. * Takes responsibility for their impact on the customer. * Maintains a high level of personal integrity. * Timely and punctual with all deadlines. * Deals with multiple issues whilst working under pressure.

Millets - Store Colleague Part TimeAbout Millets:Creating fun in the great outdoors. Trading from 100 stores, Millets supply a more casual outdoor customer who seeks value for money, providing for a wide range of recreational activities with an emphasis on exclusive brands, such as Peter Storm, Hi Gear and Eurohike.Role Overview: Make Millets a great place to shop through delivering exceptional service which has customers at the heart. Deliver exceptional store standards by following processes, policies and principles helping us become the nation's favorite outdoor retailer.Key Duties/Responsibilities: * Engage customers following our service model.             * Support a culture of exceptional customer service and win customers for life by exceeding their expectations.             * Play your part in creating a safe and compliant operating environment for all colleagues and customers.             * Keep up to date with product knowledge training to pass on up to date information to customers to support their buying decisions. * Follow processes and policies in line with expectations.      Skills/Experience/Knowledge preferred: * Great role model who supports colleagues by mentoring and sharing knowledge to build stronger team. * Clear, confident, and motivational communicator with excellent verbal, listening and written communication skills. * Experience of effectively prioritising workload to achieve team goals and objectives. * A passion for customer service and a proven record of delivering excellence in this area. * Knowledge of local market trends, competitor activity and the ability to identify local community growth opportunities to their Store Manager.      Behaviours: * A positive role model that champions Millets' vision, purpose & values. * Brings passion and energy to their work and uses this to create an unbeatable team. * Has a learning mindset, open to ideas and embracing change. * Demonstrates a high level of self-awareness and empathy. * Works collaboratively with their team. * Show resilience and has the tenacity to bounce back. * Takes responsibility for their impact on the customer. * Maintains a high level of personal integrity. * Timely and punctual with all deadlines. * Deals with multiple issues whilst working under pressure.

Store Colleague - Millets

&lt;strong&gt;&lt;strong&gt;Millets - Store Colleague Part Time &lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;/strong&gt;&lt;strong&gt;&lt;strong&gt;About Millets:&lt;/strong&gt; &lt;/strong&gt; &lt;br&gt;&lt;br&gt;Creating fun in the great outdoors. Trading from 100 stores, Millets supply a more casual outdoor customer who seeks value for money, providing for a wide range of recreational activities with an emphasis on exclusive brands, such as Peter Storm, Hi Gear and Eurohike.&lt;br&gt;&lt;br&gt;&lt;strong&gt;&lt;strong&gt;Role Overview:&lt;/strong&gt; &lt;/strong&gt; &lt;strong&gt;Make Millets a great place to shop through delivering exceptional service which has customers at the heart. Deliver exceptional store standards by following processes, policies and principles helping us become the nation's favorite outdoor retailer. &lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;&lt;strong&gt;Key Duties/Responsibilities:&lt;/strong&gt; &lt;/strong&gt; &lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Engage customers following our service model. &lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;ul&gt;&lt;li&gt;Support a culture of exceptional customer service and win customers for life by exceeding their expectations. &lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;ul&gt;&lt;li&gt;Play your part in creating a safe and compliant operating environment for all colleagues and customers. &lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;ul&gt;&lt;li&gt;Keep up to date with product knowledge training to pass on up to date information to customers to support their buying decisions. &lt;/li&gt;&lt;li&gt;Follow processes and policies in line with expectations. &lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;&lt;strong&gt;Skills/Experience/Knowledge preferred:&lt;/strong&gt; &lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Great role model who supports colleagues by mentoring and sharing knowledge to build stronger team. &lt;/li&gt;&lt;li&gt;Clear, confident, and motivational communicator with excellent verbal, listening and written communication skills. &lt;/li&gt;&lt;li&gt;Experience of effectively prioritising workload to achieve team goals and objectives. &lt;/li&gt;&lt;li&gt;A passion for customer service and a proven record of delivering excellence in this area. &lt;/li&gt;&lt;li&gt;Knowledge of local market trends, competitor activity and the ability to identify local community growth opportunities to their Store Manager. &lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;&lt;strong&gt;Behaviours:&lt;/strong&gt; &lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;A positive role model that champions Millets' vision, purpose &amp;amp; values. &lt;/li&gt;&lt;li&gt;Brings passion and energy to their work and uses this to create an unbeatable team. &lt;/li&gt;&lt;li&gt;Has a learning mindset, open to ideas and embracing change. &lt;/li&gt;&lt;li&gt;Demonstrates a high level of self-awareness and empathy. &lt;/li&gt;&lt;li&gt;Works collaboratively with their team. &lt;/li&gt;&lt;li&gt;Show resilience and has the tenacity to bounce back. &lt;/li&gt;&lt;li&gt;Takes responsibility for their impact on the customer. &lt;/li&gt;&lt;li&gt;Maintains a high level of personal integrity. &lt;/li&gt;&lt;li&gt;Timely and punctual with all deadlines. &lt;/li&gt;&lt;li&gt;Deals with multiple issues whilst working under pressure.&lt;/li&gt;&lt;/ul&gt;

Store Colleague

You need strong leadership skills, retail experience, excellent customer service, team management abilities, and a passion for outdoor products to thrive in this role.

You will oversee store operations, manage staff, maintain inventory, ensure customer satisfaction, and drive sales performance while adhering to company policies and standards.

Millets - Store Manager

Trading from 100 stores Millets supply a more casual outdoor customer who seeks value for money, providing for a wide range of recreational activities with an emphasis on exclusive brands, such as Peter Storm and Eurohike.

Millets offer some of most exciting careers which can offer you the kind of involvement, teamwork, progression or recognition you want from a job opportunity.

Role Overview:

Managing the store team, you will focus on driving sales and maximising store profitability, while providing industry leading service on the high street. You will continue to exceed your stores KPIs and maintain the company standards while following company guidelines. Most importantly you will represent the business in the most professional manner.

Customer Service


 * Maintain customer retention by providing first class service.
 * Deal with enquires and complaints and resolving the issue/request.
 * Drive consistency within your internal teams to achieve the highest service levels.
 * Have a strong understanding of the Customer Service measuring programme, Customer Satisfaction surveys and company Net Promotor Scores.
   
   

Sales


 * Ensure that targets are achieved and, where possible, exceeded.
 * Analyse Oracle reports to assist you in making key sales decisions.
 * Manage in store devices in order to capitalise on a wider range of products.
 * Confident use of the store's dashboard to analyse Footfall, Average Transaction Value and conversion, applying this to the store environment.
   
   

Visual Merchandising


 * Following a company brief, ensure that this is applied to your store and maintain high visual standards.
 * Attract, engage and motivate customers into making purchases in store by using the latest visual techniques.
 * Making sure that all new product and advertised product is all visible and in the correct locations.
 * Ensure mannequins, displays and windows are updated in accordance with Visual Merchandising guidelines.
   
   

Training & Development


 * Develop existing team members and encourage progression within the company.
 * Hold regular training meetings within store, making sure the team around you are able to maintain the high standards required.
 * Keep track of internal progression, ensuring all personnel complete the relevant E-Assessments.
 * Management development should be prioritised by the use of the in-house training.
   
   

Sills/Experience/Knowledge Needed


 * Retail Management experience would be advantageous.
 * Excellent Time Management skills.
 * Strong verbal and written communication skills.
 * IT skills- Microsoft Outlook, Word and Excel.
   
   

We know our employees work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits:


 * Holiday Allowance
 * Discretionary Bonus Scheme
 * Staff Discount On JD Group and other brands within the organisation
 * Pension Scheme
 * Health plans – Depending on level of role
 * Personal development opportunities to learn and develop at work.
   
   

Due to the high volumes of applications our opportunities attract, it takes time to review them all. If you don't hear back within two weeks of you applying, please consider your application to have been unsuccessful on this occasion

Applications that meet the skills criteria will be contacted for a 1st stage meeting with the talent team. Shortlisted candidates will then be invited to interview with the hiring manager.

Thank you again for your time.

Millets

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