We're a bank that lives on your phone, on a mission to make money work for everyone.
London, United Kingdom
navigation.mission
Monzo is a UK-based digital bank that offers a range of modern and innovative banking services through its user-friendly mobile app and online platform. Their ultimate mission is to provide customers with a seamless and transparent banking experience that empowers them to take control of their finances and make smarter money decisions. Monzo's purpose is to democratise finance and make banking accessible to all, breaking down traditional barriers and offering a customer-centric approach to banking. With a strong emphasis on transparency, security, and customer satisfaction, Monzo aims to become a leading force in the digital banking industry and shape the future of banking for the better.
navigation.benefits
đź’¸ Compensation
Your manager reviews your salary every year. Proactive pay increases to reflect growing responsibilities. Share options: the option to buy shares in Monzo at a later date.
📆 Flexible working hours
We trust you to work enough hours to do your job well, at times that suit you and your team. If you’re in customer operations, you’ll have set shifts.
🏡 Working from home
If you’re employed as a distributed worker, we’ll pay for any equipment you need to do your job. If you’re normally office-based, you can still work from home occasionally - as long as you have a good internet connection and a private, quiet space which allows you to do your best work. We’ve teamed up with Abellio to make season travel tickets easy to buy and more accessible by helping spread the cost of an annual travel ticket interest free over 10 months.
Holiday
24 days’ holiday a year, plus bank holidays - please use them all! Or, you can opt out of bank holidays and take 32 days’ holiday whenever you like (Customer Operations staff get 256 hours holiday, equivalent to 32 days, and are scheduled to work bank holidays, but can still request annual leave if you’d like). An extra 1 month’s unpaid leave every year. And we're piloting a sabbatical scheme where folks who've worked at Monzo for 4 years get 3 months of paid leave.
⛑️ Health & Wellbeing
Paid sick leave for both physical & mental health. Health insurance via AXA Additional health insurance through Medicash. Our Employee Assistance Programme offers a 24/7 confidential advice line for health, legal & bereavement support (and loads more). Fresh fruit in the office (biscuits, quality coffee, tea and soft drinks too). We’re a member of the cycle-to-work scheme.
đź’° Pension
We’ll automatically enrol you into our pension scheme with Aviva. We offer a 4% employer contribution (Monzo pays you 100% of your salary, then 4% extra into the pension). You’ll need to pay 4% too, and you can opt to pay more for the tax benefits!. You can opt out if you’d prefer not to have a pension at all.
🧡 Family
Paid maternity, paternity, adoption or shared parental leave, if you’ve been with us for at least 13 weeks. 52 weeks of primary caregiver leave (6 months at 100% pay, 13 weeks at Statutory Maternity Pay, 13 weeks unpaid) 3 months of secondary caregiver leave at 100% pay. Life insurance from Unum. All Monzonauts, including those based outside of the UK, will have access to fertility and family-forming health benefits via Fertifa.