Moorfields Eye Hospital NHS Foundation Trust specializes in ophthalmic care, offering expert treatment for a wide range of eye conditions. Their mission is to provide exceptional, personalized eye care and to advance research and education in ophthalmology. Their purpose is to enhance vision and eye health through state-of-the-art medical practices, innovative research, and dedicated patient support, ensuring the highest standards of care and outcomes for their patients.

Science & Healthcare

Moorfields Eye Hospital NHS Foundation Trust

You must leverage insights for engagement, analyze digital campaigns, manage budgets, ensure compliance, produce engaging content, and collaborate across teams to optimize recruitment and strategies.

You will strategize educational marketing, analyze campaigns, manage relationships, ensure compliance, create content, and optimize recruitment efforts while collaborating with various teams.

London

Moorfields Education offers cutting-edge short courses and programmes to ensure that participants receive the latest thinking in medical practice and use these insights to positively impact their organisation making a difference to patients across the world. Our core purpose is that “sight matters” – we are committed to supporting the improvement of eye care around the world. 
 
 We are dedicated to sustaining and building on our pioneering history, ensuring we remain at the cutting edge of developments in eye care across our extensive network of sites in England and in the United Arab Emirates. Our main focus is the treatment and care of patients with a wide range of eye problems, from common complaints to rare conditions that require treatment not available elsewhere. 
 
 The marketing manager for Moorfields Education is a part time role for 2.5 days a week. This role will focus on developing and implementing the marketing and recruitment strategy required to support the Moorfields Education vision. This includes brand awareness and social media, marketing campaigns to attract and retain new and existing audiences and delivering engaging, cost effective and successful marketing activity. 
 
 This role is responsible for the delivery of the marketing and communication plan for Moorfields Education. 
 
 The person will support the associate director of marketing and comms, head of marketing and joint education director in developing and implementing the marketing and student recruitment strategy required to support Moorfields Education. 
 
 The appointed candidate will be responsible for student recruitment onto existing programmes offered by Moorfields Education including marketing and recruitment for short courses and other educational events. 
 
 The person will oversee the website pages and social media for Moorfields Education as well as run appropriate digital marketing campaigns. 
 
 At times, the person will support marketing activities and campaigns for Moorfields Private, Moorfields Eye Hospital NHS Foundation Trust or other Moorfields brands. 
 
 At Moorfields, we provide more than just an excellent career and great colleagues to work with. We also offer: 
 
 Salary including High-Cost Area Supplement 
 
 Opportunity to join the NHS Pension Scheme 
 
 Free 24/7 independent counselling service 
 
 Learning and development opportunities 
 
 Easy and quick transport links 
 
 A range of attractive benefits and discounts 
 
 Access to Blue Light Card and other NHS Discount Schemes 
 
 Free Pilates classes 
 
 Full support and training to develop your skills 
 
 Flexible working friendly organisation 
 
 And so much more! To see the full range of benefits we offer please see our Moorfields benefits document. 
 
 We are unable to offer visa sponsorship for this role. 
 
 Insight and understanding 
 
 
<ul> 
 <li>Gather and utilise audience and sector insights to deliver effective engagement through media, events and response channels (owned, earned and paid for), which have greatest impact at a brand, product, price, and service level.</li> 
 <li>Use analytical tools to track, evaluate and adjust digital campaign activity.</li> 
 <li>Support the development and implementation of performance/ROI model to track, report and evaluate the effectiveness of all marketing activity to inform future initiatives.</li> 
 <li>Keep up to date with external changes affecting market recruitment, including competitor activity, and advise on policy.</li> 
</ul> Operational delivery 
 
 
<ul> 
 <li>Implement an ‘always on’ marketing and communications activity – including optimisation of search, online channels, and content marketing across relevant media channels.</li> 
 <li>Work with the digital and marketing comms teams to deliver the most effective and (cost) efficient routes to market via digital channels, content and media. All activity must be GDPR compliant.</li> 
 <li>With the support of the head of marketing and joint education director, develop and deliver plans, programmes, events and tactics to support the marketing strategies aimed at key markets</li> 
 <li>Support programmes, events and tactics to strengthen the marketing strategies aimed at key markets (both virtually and face to face).</li> 
 <li>Ensure all activity is undertaken in line with the agreed integrated brand, marketing and communications strategy.</li> 
 <li>Manage relationships with external agencies to ensure delivery of agreed activity and delivery of data to support the marketing outcomes reports.</li> 
 <li>Ensure all activity is delivered in line with pre-determined and delegated budgets.</li> 
 <li>Ensure all marketing activity takes place within the appropriate legal and regulatory frameworks.</li> 
 <li>To lead and manage Moorfields Education recruitment activities, delivering professional and inspiring engagement to optimise recruitment and conversion.</li> 
 <li>Lead in the production of new and engaging content that supports the overarching strategy and covers all areas of education activity.</li> 
 <li>Ensure all activity is delivered in line with pre-determined and delegated budgets.</li> 
 <li>Support the integration of Moorfields Education marketing activities with other business areas including but not limited to Moorfields Private and Moorfields Eye Hospital NHS Foundation Trust.</li> 
 <li>When required, support other trust marketing campaigns such as for Moorfields Private or Moorfields Eye Hospital NHS Foundation Trust</li> 
</ul> Considerations 
 
 
<ul> 
 <li>The post-holder will be in possession of highly complex, confidential and sensitive information, often before the most senior members of the hospital, and must be able to work in an autonomous, confidential and calm way in managing this information appropriately.</li> 
 <li>The post-holder will occasionally have to deal with difficult messages and stakeholders in a way that promotes hospital values and behaviours with regard to respect, openness and challenge.</li> 
 <li>The post-holder will have to present plans and programmes, and credibly prove performance and results of marketing activity to the senior managers within the marketing and communications team – and other senior managers as required.</li> 
 <li>The post holder will be required to travel to many of the hospital’s other locations, and other organisations.</li> 
 <li>The post-holder may be required to occasionally work irregular hours in accordance with the needs of the role. Such requirements will always be considered in conjunction with the trust’s employment policies. Where this involves working additional hours the role holder will receive time off in lieu.</li> 
</ul>

Moorfields Education offers cutting-edge short courses and programmes to ensure that participants receive the latest thinking in medical practice and use these insights to positively impact their organisation making a difference to patients across the world. Our core purpose is that “sight matters” – we are committed to supporting the improvement of eye care around the world. 

 We are dedicated to sustaining and building on our pioneering history, ensuring we remain at the cutting edge of developments in eye care across our extensive network of sites in England and in the United Arab Emirates. Our main focus is the treatment and care of patients with a wide range of eye problems, from common complaints to rare conditions that require treatment not available elsewhere. 

 The marketing manager for Moorfields Education is a part time role for 2.5 days a week. This role will focus on developing and implementing the marketing and recruitment strategy required to support the Moorfields Education vision. This includes brand awareness and social media, marketing campaigns to attract and retain new and existing audiences and delivering engaging, cost effective and successful marketing activity. 

 This role is responsible for the delivery of the marketing and communication plan for Moorfields Education. 

 The person will support the associate director of marketing and comms, head of marketing and joint education director in developing and implementing the marketing and student recruitment strategy required to support Moorfields Education. 

 The appointed candidate will be responsible for student recruitment onto existing programmes offered by Moorfields Education including marketing and recruitment for short courses and other educational events. 

 The person will oversee the website pages and social media for Moorfields Education as well as run appropriate digital marketing campaigns. 

 At times, the person will support marketing activities and campaigns for Moorfields Private, Moorfields Eye Hospital NHS Foundation Trust or other Moorfields brands. 

 At Moorfields, we provide more than just an excellent career and great colleagues to work with. We also offer: 

 Salary including High-Cost Area Supplement 

 Opportunity to join the NHS Pension Scheme 

 Free 24/7 independent counselling service 

 Learning and development opportunities 

 Easy and quick transport links 

 A range of attractive benefits and discounts 

 Access to Blue Light Card and other NHS Discount Schemes 

 Free Pilates classes 

 Full support and training to develop your skills 

 Flexible working friendly organisation 

 And so much more! To see the full range of benefits we offer please see our Moorfields benefits document. 

 We are unable to offer visa sponsorship for this role. 

 Insight and understanding 

 
 
 Gather and utilise audience and sector insights to deliver effective engagement through media, events and response channels (owned, earned and paid for), which have greatest impact at a brand, product, price, and service level. 
 Use analytical tools to track, evaluate and adjust digital campaign activity. 
 Support the development and implementation of performance/ROI model to track, report and evaluate the effectiveness of all marketing activity to inform future initiatives. 
 Keep up to date with external changes affecting market recruitment, including competitor activity, and advise on policy. 
 Operational delivery 

 
 
 Implement an ‘always on’ marketing and communications activity – including optimisation of search, online channels, and content marketing across relevant media channels. 
 Work with the digital and marketing comms teams to deliver the most effective and (cost) efficient routes to market via digital channels, content and media. All activity must be GDPR compliant. 
 With the support of the head of marketing and joint education director, develop and deliver plans, programmes, events and tactics to support the marketing strategies aimed at key markets 
 Support programmes, events and tactics to strengthen the marketing strategies aimed at key markets (both virtually and face to face). 
 Ensure all activity is undertaken in line with the agreed integrated brand, marketing and communications strategy. 
 Manage relationships with external agencies to ensure delivery of agreed activity and delivery of data to support the marketing outcomes reports. 
 Ensure all activity is delivered in line with pre-determined and delegated budgets. 
 Ensure all marketing activity takes place within the appropriate legal and regulatory frameworks. 
 To lead and manage Moorfields Education recruitment activities, delivering professional and inspiring engagement to optimise recruitment and conversion. 
 Lead in the production of new and engaging content that supports the overarching strategy and covers all areas of education activity. 
 Ensure all activity is delivered in line with pre-determined and delegated budgets. 
 Support the integration of Moorfields Education marketing activities with other business areas including but not limited to Moorfields Private and Moorfields Eye Hospital NHS Foundation Trust. 
 When required, support other trust marketing campaigns such as for Moorfields Private or Moorfields Eye Hospital NHS Foundation Trust 
 Considerations 

 
 
 The post-holder will be in possession of highly complex, confidential and sensitive information, often before the most senior members of the hospital, and must be able to work in an autonomous, confidential and calm way in managing this information appropriately. 
 The post-holder will occasionally have to deal with difficult messages and stakeholders in a way that promotes hospital values and behaviours with regard to respect, openness and challenge. 
 The post-holder will have to present plans and programmes, and credibly prove performance and results of marketing activity to the senior managers within the marketing and communications team – and other senior managers as required. 
 The post holder will be required to travel to many of the hospital’s other locations, and other organisations. 
 The post-holder may be required to occasionally work irregular hours in accordance with the needs of the role. Such requirements will always be considered in conjunction with the trust’s employment policies. Where this involves working additional hours the role holder will receive time off in lieu. 


Education Marketing Manager - Moorfields Eye Hospital NHS Foundation Trust

Education Marketing Manager

You must provide expert IG advice, manage data access and compliance, develop training, conduct assessments, and support research governance and audits. Strong knowledge of data protection laws is essential.

You will manage IG operations for research, provide expert guidance, ensure compliance, conduct assessments, develop training, support audits, and liaise with stakeholders on data governance.

Coordinate and manage IG operations in support of research, keeping the Head of IG, the Director for Research, and the Chief Operating Officer for INSIGHT apprised of outcomes and escalating issues as appropriate. Provide expert and specialist IG advice and expertise on health research and related data access initiatives, developing high-quality, user-friendly and accurate guidance in a range of formats. Provide expertise and advice on research management and proposals (grant applications), including research ethics and data sharing/licensing and/or service agreements involving personal data, liaising with the Head of IG and Moorfields General Counsel where appropriate. Manage information asset accession and information security reviews relating to research proposals, including Information risk assessments, data protection impact assessments for new and existing research systems/processes/projects involving processing of data, ensuring that proposals are compliant and in the required format for approval. 
 
 Ensure research related policies, procedures and guidelines are compliant with data protection legislation and are implemented effectively and efficiently across the research function. Assess and report on the discharge of procedures and processes to identify gaps in current practice, and where required make recommendations. Work with the managers and principle investigators to ensure the maintenance of their entries to the information asset register. Develop and provide tailored IG training and guidance for research colleagues. 
 
 Investigate and report on IG complaints and incidents in line with Trust policy as required, particularly where they are linked to research. Coordinate, develop and review appropriate information-sharing protocols that provide clarity of purpose and enable streamlining of information disclosure routes. Ensure the Trust is compliant with legislative requirement for data sharing or licensing. Support research leadership with the production of IG related data and reports, including for Moorfields Research Management Committee, Research Governance Committee, and for HDRUK purposes. 
 
 Provide input to the Trusts IG and corporate risk registers and reporting requirements. Manage the NHS Data Security and Protection Toolkit (DSPT) activity, including the collation and provision of evidence, and coordination of returns. Assist with DPA requests relating to research (including requests that overlap between the DPA and the FoIA) and respond to DPA complaints where necessary. To assist the Head of IG with IG Departmental work planning. 
 
 This includes planning and coordinating specialist project advice and technical support, planning and coordinating specialist advice and guidance. There is an expectation that the postholder may be responsible for contractors/consultants hired to undertake a discrete piece of service work, and/or agency temporary staff. Monitor and support internal and management audit of research processes to identify IG gaps or weaknesses in current practices or systems. Ensure all recommendations are implemented to deliver an improvement in the research function delivery. 
 
 Provide leadership for, and the IG element of research governance groups, ensuring terms of references are up to date and aligned with other governance structures at the Trust Manage, support and develop the Information Compliance Officer. Attend external Information Governance and Research Forums to develop strong and productive relationships with Information Governance leads in other NHS organisations and with wider stakeholders and to help influence the national policy agenda on Information Governance.

Coordinate and manage IG operations in support of research, keeping the Head of IG, the Director for Research, and the Chief Operating Officer for INSIGHT apprised of outcomes and escalating issues as appropriate. Provide expert and specialist IG advice and expertise on health research and related data access initiatives, developing high-quality, user-friendly and accurate guidance in a range of formats. Provide expertise and advice on research management and proposals (grant applications), including research ethics and data sharing/licensing and/or service agreements involving personal data, liaising with the Head of IG and Moorfields General Counsel where appropriate. Manage information asset accession and information security reviews relating to research proposals, including Information risk assessments, data protection impact assessments for new and existing research systems/processes/projects involving processing of data, ensuring that proposals are compliant and in the required format for approval. 

 Ensure research related policies, procedures and guidelines are compliant with data protection legislation and are implemented effectively and efficiently across the research function. Assess and report on the discharge of procedures and processes to identify gaps in current practice, and where required make recommendations. Work with the managers and principle investigators to ensure the maintenance of their entries to the information asset register. Develop and provide tailored IG training and guidance for research colleagues. 

 Investigate and report on IG complaints and incidents in line with Trust policy as required, particularly where they are linked to research. Coordinate, develop and review appropriate information-sharing protocols that provide clarity of purpose and enable streamlining of information disclosure routes. Ensure the Trust is compliant with legislative requirement for data sharing or licensing. Support research leadership with the production of IG related data and reports, including for Moorfields Research Management Committee, Research Governance Committee, and for HDRUK purposes. 

 Provide input to the Trusts IG and corporate risk registers and reporting requirements. Manage the NHS Data Security and Protection Toolkit (DSPT) activity, including the collation and provision of evidence, and coordination of returns. Assist with DPA requests relating to research (including requests that overlap between the DPA and the FoIA) and respond to DPA complaints where necessary. To assist the Head of IG with IG Departmental work planning. 

 This includes planning and coordinating specialist project advice and technical support, planning and coordinating specialist advice and guidance. There is an expectation that the postholder may be responsible for contractors/consultants hired to undertake a discrete piece of service work, and/or agency temporary staff. Monitor and support internal and management audit of research processes to identify IG gaps or weaknesses in current practices or systems. Ensure all recommendations are implemented to deliver an improvement in the research function delivery. 

 Provide leadership for, and the IG element of research governance groups, ensuring terms of references are up to date and aligned with other governance structures at the Trust Manage, support and develop the Information Compliance Officer. Attend external Information Governance and Research Forums to develop strong and productive relationships with Information Governance leads in other NHS organisations and with wider stakeholders and to help influence the national policy agenda on Information Governance.

Information Governance Manager for Research and Compliance - Moorfields Eye Hospital NHS Foundation Trust

Information Governance Manager for Research and Compliance

You should have knowledge of data protection laws, compile information from systems, manage SARs, provide training, liaise with health professionals, and ensure excellent customer service.

You will compile information for Subject Access Requests, liaise with departments, manage records, provide training, handle inquiries, and support the health records team while ensuring excellent service.

The Subject Access Request Administrator is a member of the Subject Access team who in turn are part of the Health Records team. 
 
 The role covers all aspects of processing subject access requests from the requestors initial contact with the trust to completing the request. 
 
 People request their medical information for many different reasons. This role is vital in ensuring that not only does the trust comply with all legislation in completing requests but that each request is handled sensitively with the understanding that requests are sometimes made when people are going through trying situations. 
 
 To complete requests, the post holder will be liaising with a broad range of colleagues and should appreciate that colleagues will sometimes have different priorities. For this reason, the post holder will have the ability to use diplomacy to ensure that the trust completes requests in the time frame set out in the relevant legislation. 
 
 Compiling all requested information from a wide range of internal systems into the format requested by the requester. 
 
 Obtain information from other internal departments where direct access to information is not available. 
 
 Photocopying of patient’s medical records and liaising with our external records management supplier to obtain scanned copies of patient records. 
 
 Record, update and manage all SAR’s on the trusts internal monitoring system (Ulysses) ensuring up to date information on the progress of a request is always available. 
 
 Provide training and guidance on the subject access process to colleagues across the trust. 
 
 Liaise with Health Professionals and obtain their authorisation for the release of information. 
 
 Deal with all external and internal telephone enquiries, always providing outstanding customer service. 
 
 To promote a positive image of the Trust’s health records services through the provision of excellent service to all service users including staff, patients, relatives/carers and external stakeholders. 
 
 To undertake any other duties as delegated by the line manger which provide support to fellow health records team members, colleagues across the trust and our patients. 
 
 At Moorfields, we provide more than just an excellent career and great colleagues to work with. We also offer: 
 
 Salary including High-Cost Area Supplement 
 
 Opportunity to join the NHS Pension Scheme 
 
 Free 24/7 independent counselling service 
 
 Learning and development opportunities 
 
 Easy and quick transport links 
 
 A range of attractive benefits and discounts 
 
 Access to Blue Light Card and other NHS Discount Schemes 
 
 Free Pilates classes 
 
 Full support and training to develop your skills 
 
 Flexible working friendly organisation 
 
 And so much more! To see the full range of benefits we offer please see our Moorfields benefits document. 
 
 Please note, we are unable to offer visa sponsorship for this role. 
 
 Have a working knowledge, with the ambition of becoming a subject matter expert, of the Data Protection Act 2018, Access to Health Records Act 1990, General Data Protection Regulations (GDPR) and The Caldicott Principles. 
 
 Compiling all requested information from a wide range of internal systems into the format requested by the requestor. 
 
 Obtain information from other internal departments where direct access to information is not available. 
 
 Photocopying of patient’s medical records and liaising with our external records management supplier to obtain scanned copies of patient records. 
 
 Record, update and manage all SAR’s on the trusts internal monitoring system (Ulysses) ensuring up to date information on the progress of a request is always available. 
 
 Provide training and guidance on the subject access process to colleagues across the trust. 
 
 Liaise with Health Professionals and obtain their authorisation for the release of information. 
 
 Deal with all external and internal telephone enquiries, always providing outstanding customer service. 
 
 To promote a positive image of the Trust’s health records services through the provision of excellent service to all service users including staff, patients, relatives/carers and external stakeholders. 
 
 To undertake any other duties as delegated by the line manger which provide support to fellow health records team members, colleagues across the trust and our patients.

The Subject Access Request Administrator is a member of the Subject Access team who in turn are part of the Health Records team. 

 The role covers all aspects of processing subject access requests from the requestors initial contact with the trust to completing the request. 

 People request their medical information for many different reasons. This role is vital in ensuring that not only does the trust comply with all legislation in completing requests but that each request is handled sensitively with the understanding that requests are sometimes made when people are going through trying situations. 

 To complete requests, the post holder will be liaising with a broad range of colleagues and should appreciate that colleagues will sometimes have different priorities. For this reason, the post holder will have the ability to use diplomacy to ensure that the trust completes requests in the time frame set out in the relevant legislation. 

 Compiling all requested information from a wide range of internal systems into the format requested by the requester. 

 Obtain information from other internal departments where direct access to information is not available. 

 Photocopying of patient’s medical records and liaising with our external records management supplier to obtain scanned copies of patient records. 

 Record, update and manage all SAR’s on the trusts internal monitoring system (Ulysses) ensuring up to date information on the progress of a request is always available. 

 Provide training and guidance on the subject access process to colleagues across the trust. 

 Liaise with Health Professionals and obtain their authorisation for the release of information. 

 Deal with all external and internal telephone enquiries, always providing outstanding customer service. 

 To promote a positive image of the Trust’s health records services through the provision of excellent service to all service users including staff, patients, relatives/carers and external stakeholders. 

 To undertake any other duties as delegated by the line manger which provide support to fellow health records team members, colleagues across the trust and our patients. 

 At Moorfields, we provide more than just an excellent career and great colleagues to work with. We also offer: 

 Salary including High-Cost Area Supplement 

 Opportunity to join the NHS Pension Scheme 

 Free 24/7 independent counselling service 

 Learning and development opportunities 

 Easy and quick transport links 

 A range of attractive benefits and discounts 

 Access to Blue Light Card and other NHS Discount Schemes 

 Free Pilates classes 

 Full support and training to develop your skills 

 Flexible working friendly organisation 

 And so much more! To see the full range of benefits we offer please see our Moorfields benefits document. 

 Please note, we are unable to offer visa sponsorship for this role. 

 Have a working knowledge, with the ambition of becoming a subject matter expert, of the Data Protection Act 2018, Access to Health Records Act 1990, General Data Protection Regulations (GDPR) and The Caldicott Principles. 

 Compiling all requested information from a wide range of internal systems into the format requested by the requestor. 

 Obtain information from other internal departments where direct access to information is not available. 

 Photocopying of patient’s medical records and liaising with our external records management supplier to obtain scanned copies of patient records. 

 Record, update and manage all SAR’s on the trusts internal monitoring system (Ulysses) ensuring up to date information on the progress of a request is always available. 

 Provide training and guidance on the subject access process to colleagues across the trust. 

 Liaise with Health Professionals and obtain their authorisation for the release of information. 

 Deal with all external and internal telephone enquiries, always providing outstanding customer service. 

 To promote a positive image of the Trust’s health records services through the provision of excellent service to all service users including staff, patients, relatives/carers and external stakeholders. 

 To undertake any other duties as delegated by the line manger which provide support to fellow health records team members, colleagues across the trust and our patients.

Subject Access Request Administrator - Moorfields Eye Hospital NHS Foundation Trust

Subject Access Request Administrator

You need strong communication and IT skills, attention to detail, organizational abilities, prior admin experience, Microsoft proficiency, and initiative to manage meetings and projects.

You will manage inquiries, maintain office systems, schedule meetings, take minutes, gather data, order supplies, and ensure a safe, organized workspace while supporting project work.

An exciting opportunity has arisen for an individual to join the Infection Prevention and Control Team at Moorfields Eye Hospital NHS Foundation Trust as an Administrator in a part time role. 
 
 The post holder will be a key member of the Infection prevention and Control team who will be expected to provide high-quality administrative support to the team. The role requires strong communication and IT skills, attention to detail and good organisational and leadership skills. 
 
 The post holder will need to have a high level of personal and professional organisation skills, self-motivation and flexibility in approach to their work to meet the needs of the service. Excellent interpersonal and communication skills, both verbally and in writing will be essential along with the ability to communicate effectively with a wide range of health care professionals, senior managers and stakeholders from inside and outside of the organisation. 
 
 Previous experience in working in a secretarial or administrative role in a hospital or other clinical setting is desirable but not essential. 
 
 To act as the first point of contact for enquires and correspondence for the above team, referring matters as appropriate, by telephone, email or face to face based on the level of urgency. 
 
 To be proficient in the use of Microsoft Word, Excel, and other software packages as required. 
 
 To action all incoming mail and queries as appropriate 
 
 To ensure work objectives are met on a day-to-day basis 
 
 Prioritise workload on a daily basis, referring to line manager for guidance as necessary 
 
 Assess calls and enquires for urgency and priority, forwarding calls where appropriate. 
 
 To maintain and develop up-to-date and efficient office systems including filing. To manage the Teams data bases and ensure they are updated and kept in an accurate manner. 
 
 Able to use initiative during working day to arrange meetings, prepare papers and distribute all papers in agreed timeframes. 
 
 To take minutes for committees and other meetings as required and do draft minutes in agreed timeframes. 
 
 Gathering and sharing statistical data as requested. 
 
 Supporting additional project work plus support development of business plans e.g. gathering information and producing reports and presentations, as required. 
 
 To perform any administrative duties required for specific area of work 
 
 Be responsible for stock ordering and monitoring of stock 
 
 To locate and collect patient notes as required by the teams 
 
 This post is based at our City Road site. 
 
 At Moorfields, we provide more than just an excellent career and great colleagues to work with. We also offer: 
 
 Salary including High-Cost Area Supplement 
 
 Opportunity to join the NHS Pension Scheme 
 
 Free 24/7 independent counselling service 
 
 Learning and development opportunities 
 
 Easy and quick transport links 
 
 A range of attractive benefits and discounts 
 
 Access to Blue Light Card and other NHS Discount Schemes 
 
 Free Pilates classes 
 
 Full support and training to develop your skills 
 
 Flexible working friendly organisation 
 
 And so much more! To see the full range of benefits we offer please see our Moorfields benefits document. 
 
 We are unable to offer visa sponsorship for this role. 
 
 The post holder will be responsible for providing comprehensive administrative, managerial, and secretarial support the Infection Prevention and Control Team. 
 
 They will be expected to work independently ensuring that daily tasks and ongoing workloads are prioritised and completed in agreed timeframes. 
 
 MAIN RESPONSIBILTITES 
 
 To act as the first point of contact for enquires and correspondence for the above team, referring matters as appropriate, by telephone, email or face to face based on the level of urgency. 
 
 To be proficient in the use of Microsoft Word, Excel, and other software packages as required. 
 
 To action all incoming mail and queries as appropriate 
 
 To ensure work objectives are met on a day-to-day basis 
 
 Prioritise workload on a daily basis, referring to line manager for guidance as necessary 
 
 Assess calls and enquires for urgency and priority, forwarding calls where appropriate. 
 
 To maintain and develop up-to-date and efficient office systems including filing. To manage the Teams data bases and ensure they are updated and kept in an accurate manner. 
 
 
<ul> 
 <li>Able to use initiative during working day to arrange meetings, prepare papers and distribute all papers in agreed timeframes.</li> 
 <li>To take minutes for committees and other meetings as required and do draft minutes in agreed timeframes.</li> 
 <li>Gathering and sharing statistical data as requested.</li> 
 <li>Supporting additional project work plus support development of business plans e.g. gathering information and producing reports and presentations, as required.</li> 
 <li>To perform any administrative duties required for specific area of work</li> 
</ul> Be responsible for stock ordering and monitoring of stock 
 
 
<ul> 
 <li>To locate and collect patient notes as required by the teams</li> 
</ul> OFFICE MANAGEMENT AND ADMINISTRATION RESPONSIBILITIES 
 
 To ensure that the office environment is well-maintained and kept in a usable and safe order. Ensure that any equipment is in good working order, e.g. printer. 
 
 
<ul> 
 <li>Report any equipment that is not working to the appropriate department (s) and follow up.</li> 
</ul> To be responsible for the ordering and maintenance of all supplies used by the Infection Prevention and Control Team using on the e-procurement online ordering system. 
 
 To prepare papers in advance of meetings, appointments, teaching sessions, study days, conferences and any other events. 
 
 To communicate in a professional manner with external agencies on behalf of the infection control team as required. 
 
 To assist in the maintenance of an accurate recording system as required 
 
 To be responsible for the taking and drafting of minutes for relevant meetings. To circulate agendas for future meetings and ensure that all necessary requirements are in place. 
 
 Contribute and assist with the design and production of leaflets and other publicity in conjunction with the teams. 
 
 Ensure all documents and information are handled with the appropriate level of sensitivity in line with data protection and information governance policy. 
 
 In conjunction with the teams assist with special project work including the collation and preparation of reports for the teams. 
 
 
<ul> 
 <li>To assist with the resource section of the Trust intranet and maintain and update the Policies, procedures and standards and newsletters in collaboration with the team.</li> 
</ul> The job description gives a general outline of the duties of the post and is not intended to be an inflexible or finite list of tasks. It may be varied, from time to time, after consultation with the post holder.

An exciting opportunity has arisen for an individual to join the Infection Prevention and Control Team at Moorfields Eye Hospital NHS Foundation Trust as an Administrator in a part time role. 

 The post holder will be a key member of the Infection prevention and Control team who will be expected to provide high-quality administrative support to the team. The role requires strong communication and IT skills, attention to detail and good organisational and leadership skills. 

 The post holder will need to have a high level of personal and professional organisation skills, self-motivation and flexibility in approach to their work to meet the needs of the service. Excellent interpersonal and communication skills, both verbally and in writing will be essential along with the ability to communicate effectively with a wide range of health care professionals, senior managers and stakeholders from inside and outside of the organisation. 

 Previous experience in working in a secretarial or administrative role in a hospital or other clinical setting is desirable but not essential. 

 To act as the first point of contact for enquires and correspondence for the above team, referring matters as appropriate, by telephone, email or face to face based on the level of urgency. 

 To be proficient in the use of Microsoft Word, Excel, and other software packages as required. 

 To action all incoming mail and queries as appropriate 

 To ensure work objectives are met on a day-to-day basis 

 Prioritise workload on a daily basis, referring to line manager for guidance as necessary 

 Assess calls and enquires for urgency and priority, forwarding calls where appropriate. 

 To maintain and develop up-to-date and efficient office systems including filing. To manage the Teams data bases and ensure they are updated and kept in an accurate manner. 

 Able to use initiative during working day to arrange meetings, prepare papers and distribute all papers in agreed timeframes. 

 To take minutes for committees and other meetings as required and do draft minutes in agreed timeframes. 

 Gathering and sharing statistical data as requested. 

 Supporting additional project work plus support development of business plans e.g. gathering information and producing reports and presentations, as required. 

 To perform any administrative duties required for specific area of work 

 Be responsible for stock ordering and monitoring of stock 

 To locate and collect patient notes as required by the teams 

 This post is based at our City Road site. 

 At Moorfields, we provide more than just an excellent career and great colleagues to work with. We also offer: 

 Salary including High-Cost Area Supplement 

 Opportunity to join the NHS Pension Scheme 

 Free 24/7 independent counselling service 

 Learning and development opportunities 

 Easy and quick transport links 

 A range of attractive benefits and discounts 

 Access to Blue Light Card and other NHS Discount Schemes 

 Free Pilates classes 

 Full support and training to develop your skills 

 Flexible working friendly organisation 

 And so much more! To see the full range of benefits we offer please see our Moorfields benefits document. 

 We are unable to offer visa sponsorship for this role. 

 The post holder will be responsible for providing comprehensive administrative, managerial, and secretarial support the Infection Prevention and Control Team. 

 They will be expected to work independently ensuring that daily tasks and ongoing workloads are prioritised and completed in agreed timeframes. 

 MAIN RESPONSIBILTITES 

 To act as the first point of contact for enquires and correspondence for the above team, referring matters as appropriate, by telephone, email or face to face based on the level of urgency. 

 To be proficient in the use of Microsoft Word, Excel, and other software packages as required. 

 To action all incoming mail and queries as appropriate 

 To ensure work objectives are met on a day-to-day basis 

 Prioritise workload on a daily basis, referring to line manager for guidance as necessary 

 Assess calls and enquires for urgency and priority, forwarding calls where appropriate. 

 To maintain and develop up-to-date and efficient office systems including filing. To manage the Teams data bases and ensure they are updated and kept in an accurate manner. 

 
 
 Able to use initiative during working day to arrange meetings, prepare papers and distribute all papers in agreed timeframes. 
 To take minutes for committees and other meetings as required and do draft minutes in agreed timeframes. 
 Gathering and sharing statistical data as requested. 
 Supporting additional project work plus support development of business plans e.g. gathering information and producing reports and presentations, as required. 
 To perform any administrative duties required for specific area of work 
 Be responsible for stock ordering and monitoring of stock 

 
 
 To locate and collect patient notes as required by the teams 
 OFFICE MANAGEMENT AND ADMINISTRATION RESPONSIBILITIES 

 To ensure that the office environment is well-maintained and kept in a usable and safe order. Ensure that any equipment is in good working order, e.g. printer. 

 
 
 Report any equipment that is not working to the appropriate department (s) and follow up. 
 To be responsible for the ordering and maintenance of all supplies used by the Infection Prevention and Control Team using on the e-procurement online ordering system. 

 To prepare papers in advance of meetings, appointments, teaching sessions, study days, conferences and any other events. 

 To communicate in a professional manner with external agencies on behalf of the infection control team as required. 

 To assist in the maintenance of an accurate recording system as required 

 To be responsible for the taking and drafting of minutes for relevant meetings. To circulate agendas for future meetings and ensure that all necessary requirements are in place. 

 Contribute and assist with the design and production of leaflets and other publicity in conjunction with the teams. 

 Ensure all documents and information are handled with the appropriate level of sensitivity in line with data protection and information governance policy. 

 In conjunction with the teams assist with special project work including the collation and preparation of reports for the teams. 

 
 
 To assist with the resource section of the Trust intranet and maintain and update the Policies, procedures and standards and newsletters in collaboration with the team. 
 The job description gives a general outline of the duties of the post and is not intended to be an inflexible or finite list of tasks. It may be varied, from time to time, after consultation with the post holder.

Moorfields Eye Hospital NHS Foundation Trust

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