Movati Athletic is a fitness club chain in Canada that offers a comprehensive range of fitness and wellness services, including personal training, group fitness classes, and state-of-the-art facilities. Their ultimate mission is to inspire and support individuals in achieving their health and fitness goals through a welcoming and inclusive environment. The purpose of Movati Athletic is to provide a holistic approach to fitness, combining exercise, relaxation, and social engagement to enhance the overall well-being of their members.

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Movati Athletic (Group) Inc

You should have a high school diploma, 1+ years in customer service, ideally in related fields, and current CPR & First Aid certifications. Additional customer service training is preferred.

You will resolve member concerns, ensure cleanliness, provide customer service, handle sales transactions, promote programs, complete administrative tasks, and assist with member events.

Guelph

<div>
 Join the Member Experience team and help build a culture that delivers on the promise we make to our members – feel welcome, feel comfortable and feel healthy. 
 We’re not looking for just average because we’re not your average club. That’s because our goal is to be recognized as North America’s premiere affordable luxury fitness brand. With that goal in mind, it all starts with you! 
 In our Clubs, our Member Experience Associates play a very important role. This team is among our most confident and detail-oriented team members in our building. If you thrive in an environment where multi-tasking, and flexibility is necessary then this role is for you! Your typical work day will be full of interaction and engagement with guests, which also means ensuring they receive the best experience possible from the moment they walk in our doors. 
 Your availability: Full Time opener. Monday - Friday 4:30am - 12:30pm 
 We’ve got so much more we want to tell you, so here it goes: 
 Role 
 Our Member Experience Associate is responsible for promoting outstanding customer service practices and striving to continuously improve the member experience. You will also: 
 <ul> 
 <li>Proactively manage and resolve all member concerns, and escalate serious concerns to the Management team for resolution</li> 
 <li>Provide exceptional customer service to retail operations (cafe and pro-shop)</li> 
 <li>Ensure cleaning duties are completed and maintained in a safe and timely manner</li> 
 <li>Maintain up-to-date knowledge of programs, products, and services, as well as promote them to club members</li> 
 <li>Responsible for all sales transactions</li> 
 <li>Completes all administrative tasks accurately, diligently and promptly with consistent 5 Star customer service</li> 
 <li>Assists with member experience events throughout the club as needed</li> 
 </ul> 
 Qualifications 
 <ul> 
 <li>High School Diploma or equivalent experience is considered an asset. Additional certifications or workshops related to customer service is strongly preferred</li> 
 <li>1+ years of customer service experience in a related industry is an asset (i.e. retail, hospitality, leisure, fitness, etc.)</li> 
 <li>Current CPR &amp; First Aid are required and must be maintained through employment</li>
 </ul>
 
 Perks 
 We offer a competitive total compensation package that includes competitive wages, complimentary membership, free uniform, flexible scheduled hours, and ongoing training to help ensure you are always learning. All full-time employees are eligible for benefits after 3 months of employment. 
 Since 1997, we’ve built the foundation of Movati Athletic on our 5 Core Values: Care, Commitment, Authenticity, Diversity, and Work Ethic. Over the next several years, we plan to do the same. Our promise at Movati is to help you feel welcome, feel comfortable, and feel healthy. 
 Accommodations are available on request for candidates taking part in all aspects of the selection process. 
 ***MOVATI Athletic uses email to communicate to all applicants. Please ensure to use an email address that is checked daily and accepts emails from unknown users. We recommend that applicants check both junk and spam folders.*** 
 Click that button and apply now!
</div>



 Join the Member Experience team and help build a culture that delivers on the promise we make to our members – feel welcome, feel comfortable and feel healthy. 
  We’re not looking for just average because we’re not your average club. That’s because our goal is to be recognized as North America’s premiere affordable luxury fitness brand. With that goal in mind, it all starts with you! 
  In our Clubs, our Member Experience Associates play a very important role. This team is among our most confident and detail-oriented team members in our building. If you thrive in an environment where multi-tasking, and flexibility is necessary then this role is for you! Your typical work day will be full of interaction and engagement with guests, which also means ensuring they receive the best experience possible from the moment they walk in our doors. 
  Your availability: Full Time opener. Monday - Friday 4:30am - 12:30pm 
  We’ve got so much more we want to tell you, so here it goes: 
  Role 
  Our Member Experience Associate is responsible for promoting outstanding customer service practices and striving to continuously improve the member experience. You will also: 
  
  Proactively manage and resolve all member concerns, and escalate serious concerns to the Management team for resolution 
  Provide exceptional customer service to retail operations (cafe and pro-shop) 
  Ensure cleaning duties are completed and maintained in a safe and timely manner 
  Maintain up-to-date knowledge of programs, products, and services, as well as promote them to club members 
  Responsible for all sales transactions 
  Completes all administrative tasks accurately, diligently and promptly with consistent 5 Star customer service 
  Assists with member experience events throughout the club as needed 
  
 Qualifications 
  
  High School Diploma or equivalent experience is considered an asset. Additional certifications or workshops related to customer service is strongly preferred 
  1+ years of customer service experience in a related industry is an asset (i.e. retail, hospitality, leisure, fitness, etc.) 
  Current CPR & First Aid are required and must be maintained through employment
 
  
  Perks 
  We offer a competitive total compensation package that includes competitive wages, complimentary membership, free uniform, flexible scheduled hours, and ongoing training to help ensure you are always learning. All full-time employees are eligible for benefits after 3 months of employment. 
  Since 1997, we’ve built the foundation of Movati Athletic on our 5 Core Values: Care, Commitment, Authenticity, Diversity, and Work Ethic. Over the next several years, we plan to do the same. Our promise at Movati is to help you feel welcome, feel comfortable, and feel healthy. 
  Accommodations are available on request for candidates taking part in all aspects of the selection process. 
  ***MOVATI Athletic uses email to communicate to all applicants. Please ensure to use an email address that is checked daily and accepts emails from unknown users. We recommend that applicants check both junk and spam folders.*** 
  Click that button and apply now!



Member Experience Associate (Full Time - Opener) - Movati Athletic (Group) Inc

Member Experience Associate (Full Time - Opener)

You should have a high school diploma or equivalent, 1+ years in customer service (retail, hospitality, fitness), and current CPR & First Aid certifications.

You will manage member concerns, provide customer service, maintain cleanliness, promote products, handle sales transactions, complete administrative tasks, and assist with member events.

Richmond Hill

<div>
 Join the Member Experience team and help build a culture that delivers on the promise we make to our members – feel welcome, feel comfortable and feel healthy. 
 We’re not looking for just average because we’re not your average club. That’s because our goal is to be recognized as North America’s premiere affordable luxury fitness brand. With that goal in mind, it all starts with you! 
 In our Clubs, our Member Experience Associates play a very important role. This team is among our most confident and detail-oriented team members in our building. If you thrive in an environment where multi-tasking, and flexibility is necessary then this role is for you! Your typical work day will be full of interaction and engagement with guests, which also means ensuring they receive the best experience possible from the moment they walk in our doors. 
 We’ve got so much more we want to tell you, so here it goes: 
 Role 
 Our Member Experience Associate is responsible for promoting outstanding customer service practices and striving to continuously improve the member experience. You will also: 
 <ul> 
 <li>Proactively manage and resolve all member concerns, and escalate serious concerns to the Management team for resolution</li> 
 <li>Provide exceptional customer service to retail operations (cafe and pro-shop)</li> 
 <li>Ensure cleaning duties are completed and maintained in a safe and timely manner</li> 
 <li>Maintain up-to-date knowledge of programs, products, and services, as well as promote them to club members</li> 
 <li>Responsible for all sales transactions</li> 
 <li>Completes all administrative tasks accurately, diligently and promptly with consistent 5 Star customer service</li> 
 <li>Assists with member experience events throughout the club as needed</li> 
 </ul> 
 Qualifications 
 <ul> 
 <li>High School Diploma or equivalent experience is considered an asset. Additional certifications or workshops related to customer service is strongly preferred</li> 
 <li>1+ years of customer service experience in a related industry is an asset (i.e. retail, hospitality, leisure, fitness, etc.)</li> 
 <li>Current CPR &amp; First Aid are required and must be maintained through employment</li>
 </ul>
 
 Perks 
 We offer a competitive total compensation package that includes competitive wages, complimentary membership, free uniform, flexible scheduled hours, and ongoing training to help ensure you are always learning. All full-time employees are eligible for benefits after 3 months of employment. 
 Since 1997, we’ve built the foundation of Movati Athletic on our 5 Core Values: Care, Commitment, Authenticity, Diversity, and Work Ethic. Over the next several years, we plan to do the same. Our promise at Movati is to help you feel welcome, feel comfortable, and feel healthy. 
 Accommodations are available on request for candidates taking part in all aspects of the selection process. 
 ***MOVATI Athletic uses email to communicate to all applicants. Please ensure to use an email address that is checked daily and accepts emails from unknown users. We recommend that applicants check both junk and spam folders.*** 
 Click that button and apply now!
</div>



 Join the Member Experience team and help build a culture that delivers on the promise we make to our members – feel welcome, feel comfortable and feel healthy. 
  We’re not looking for just average because we’re not your average club. That’s because our goal is to be recognized as North America’s premiere affordable luxury fitness brand. With that goal in mind, it all starts with you! 
  In our Clubs, our Member Experience Associates play a very important role. This team is among our most confident and detail-oriented team members in our building. If you thrive in an environment where multi-tasking, and flexibility is necessary then this role is for you! Your typical work day will be full of interaction and engagement with guests, which also means ensuring they receive the best experience possible from the moment they walk in our doors. 
  We’ve got so much more we want to tell you, so here it goes: 
  Role 
  Our Member Experience Associate is responsible for promoting outstanding customer service practices and striving to continuously improve the member experience. You will also: 
  
  Proactively manage and resolve all member concerns, and escalate serious concerns to the Management team for resolution 
  Provide exceptional customer service to retail operations (cafe and pro-shop) 
  Ensure cleaning duties are completed and maintained in a safe and timely manner 
  Maintain up-to-date knowledge of programs, products, and services, as well as promote them to club members 
  Responsible for all sales transactions 
  Completes all administrative tasks accurately, diligently and promptly with consistent 5 Star customer service 
  Assists with member experience events throughout the club as needed 
  
 Qualifications 
  
  High School Diploma or equivalent experience is considered an asset. Additional certifications or workshops related to customer service is strongly preferred 
  1+ years of customer service experience in a related industry is an asset (i.e. retail, hospitality, leisure, fitness, etc.) 
  Current CPR & First Aid are required and must be maintained through employment
 
  
  Perks 
  We offer a competitive total compensation package that includes competitive wages, complimentary membership, free uniform, flexible scheduled hours, and ongoing training to help ensure you are always learning. All full-time employees are eligible for benefits after 3 months of employment. 
  Since 1997, we’ve built the foundation of Movati Athletic on our 5 Core Values: Care, Commitment, Authenticity, Diversity, and Work Ethic. Over the next several years, we plan to do the same. Our promise at Movati is to help you feel welcome, feel comfortable, and feel healthy. 
  Accommodations are available on request for candidates taking part in all aspects of the selection process. 
  ***MOVATI Athletic uses email to communicate to all applicants. Please ensure to use an email address that is checked daily and accepts emails from unknown users. We recommend that applicants check both junk and spam folders.*** 
  Click that button and apply now!



Movati Athletic (Group) Inc

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