Large

Established in Somerset in 1971 around a kitchen table, Mulberry has grown to be the largest maker of luxury leather goods in the United Kingdom.
 
With a bold contemporary take on British heritage and a focus on responsible craft, our ambition is always to create progressive luxury pieces that are made to last. 

Sustainability has been at the heart of Mulberry since its inception, and in 2021, to mark our fiftieth anniversary, we launched our Manifesto. In it, we detail our commitment to be transformative in our thinking and actions in every area, from sourcing and manufacturing, to production, to our relationships with the communities around us. The Manifesto provides the foundations of its commitment to a regenerative and circular supply chain by 2030 – only then can we be a business that truly is Made to Last. 
 
Believing our bags should have long – if not multiple - lives, Mulberry offer customers artisanal repair and restoration services at our Lifetime Service Centre in Somerset. In 2020 we also introduced two new propositions: The Mulberry Exchange, a circular resale platform offering authenticated pre-loved Mulberry bags, including rare and archive styles, and Buy-Back, a service allowing customers the opportunity to trade in their existing Mulberry bag for credit towards a new purchase.
 
Mulberry may now be a global brand, currently made up of over 1,200 employees all over the world, across offices, stores, and factories, but our values remain the same. As an equal opportunities employer, we are committed to Diversity, Equity, and Inclusion in the workplace, and we focus on improving our impact on people, as well as the planet.


Retail & Consumer Goods

Mulberry England

Crafting beautiful leather goods that are made to last.

You must possess leadership skills, strong clienteling experience, exceptional training abilities, and a passion for delivering outstanding customer service.

You will develop clienteling strategies, train staff, enhance customer experience, analyze sales data, and collaborate with teams to meet business goals and drive brand loyalty.

London

<div>
 <div>
  Founded in 1971 in Somerset, England, today Mulberry is a truly global fashion company and the largest manufacturer of luxury leather goods in the United Kingdom. Across all locations, we are united by our employee values: Be Bold, Be Open, Be Responsible, Be Imaginative.
 </div>
 <div></div>
 <div>
  <br> If these are values you share, we would love you to join our team.
 </div>
 <div></div>
 <div>
  <br> The Role:
 </div>
 <div></div>
 <div>
  <br> Effectively contribute towards memorable customer and employee experience through creating, sustaining, and developing specialist knowledge in clienteling, whilst maximising and driving sales. Lead the training culture in store, delivering brand content and ensuring its being understood and embraced by the team to deliver the brand customer experience
  <br> 
 </div>
 <div></div>
 <br> 
 <div>
  A key part of this role is to create strong foundations to represent the Mulberry brand in providing a memorable experience for both customer and employees.
 </div>
 <div></div>
 <div>
  <br> Duties &amp; Responsibilities:
 </div>
 <div> 
 </div>
 <div>
   Communication and Relationship building
 </div>
 <div> 
 </div>
 <ul>
  <li>Develop and Maintain a clientelling strategy for the business that evolves with the customer shopping habits. </li>
  <li>Be the store contact for events/clienteling/product launches working collaboratively with Store leadership to support. </li>
  <li>Identify opportunities and events either in store or offsite to further enhance the customer experience. </li>
  <li>Be at all times, a brand ambassador for Mulberry with all points of contact of the business – be it internally or externally by representing the brand in as many public/store events and activities in order to promote Mulberry image, brand, service and product </li>
  <li>Build and develop customer loyalty by personally meeting as many customers as possible. </li>
  <li>Demonstrates and understands the Mulberry values and behaviours; and role modelling these in everyday practice. </li>
 </ul>
 <div> 
 </div>
 <div>
  Commercial Flair
 </div>
 <div> 
 </div>
 <ul>
  <li>Nurture and develop business to business relationships with 5* Hotels and their concierge teams, Restaurants, Gyms, Private Members clubs, Personal Shoppers and Stylists to generate additional business, with a key focus on high potential and high net worth individuals.</li>
  <li>Support the leadership to embed the instore clientelling culture ensuring that the KPIs are on track, working cross functionally in the store to execute these in line with the Mulberry brand vision.</li>
  <li>Lead in-store development of existing customer base through the nurturing of key customer relationships, leading by example through the development of own customer list.</li>
  <li>Increase customer loyalty and brand lifetime spend. </li>
  <li>Grow new customer acquisition on a monthly basis.</li>
 </ul>
 <div> 
 </div>
 <div>
   Customer Focused
 </div>
 <div> 
 </div>
 <ul>
  <li>Build and nurture the relationships of the top 50 customers across the flag business, using in store tools; identify new and creative way to personalise their experiences. </li>
  <li>Responsible for growing Appointment business by improving the mix across the business and conversion in appointments. </li>
  <li>Expand the Mulberry customer database with travelling International customers.</li>
  <li>Ensure the store teams are maximising customer data capture and data accuracy. </li>
  <li>Own the store customer book ensuring the data inputted is up to date and customer loyalty is driven through the use of this tool on a monthly basis to maximise long term return on investment.</li>
  <li>Partner with key internal stakeholders at store events and through other commercial opportunities.</li>
 </ul>
 <div> 
 </div>
 <div>
   Future focused 
 </div>
 <div> 
 </div>
 <ul>
  <li>Work on improving customer segmentation, profiling and targeting in order to improve ROI.</li>
  <li>Consistently strive to overachieve in set KPIs and other set targets as per the needs of the store and business.</li>
  <li>In collaboration with the leadership team drive the input of qualitative data and communicate key focus areas and action plans for longer term execution.</li>
  <li>Identify new and exciting initiatives to drive customer engagement across the stores; monitor results and profitability of all actions implemented.</li>
  <li>Undertake market research and benchmarking activities on key competitors, broadening the understanding of competitors initiatives and strategies in order to remain competitive and current by staying up to date with trends.</li>
 </ul>
 <div> 
 </div>
 <div>
   Developing the best
 </div>
 <div> 
 </div>
 <ul>
  <li>Champion and lead the clienteling and training strategies in store including, coaching and mentoring in store; experience experts and driving store’s sales performance in partnership with Store Leads, Team leaders, People &amp; Experience leads.</li>
  <li>Act as a role model to the team; share feedback, knowledge, and expertise to support the team to be their best every day and go beyond the customer expectations by upskilling and broadening their individual understanding of the positive impact their contribution can have on the collaborative goals of the business. </li>
  <li>Ensure the most comprehensive product knowledge is maintained through reviewing current and previous training material provided by the Training and Content team.</li>
  <li>Be the point person instore for the training team providing two way feedback on content and delivery.</li>
  <li>Own the training compliance supporting the team to complete on time </li>
  <li>Participate in monthly / weekly calls to support the training and content delivery alongside the training team</li>
 </ul>
 <div> 
 </div>
 <div>
   Brand:
 </div>
 <div> 
 </div>
 <ul>
  <li>Understand and demonstrate the Mulberry employee values and behaviours: Be Bold, Be Imaginative, Be Open, Be Responsible.</li>
  <li>Support Mulberry to deliver an inclusive culture, through behaving in a way that is open-minded and respectful towards others, and understanding that your views, opinions, and experiences may not always be shared by your colleagues.</li>
  <li>Act as an ambassador for Mulberry and communicate positively about the brand.</li>
 </ul>
 <div> 
 </div>
 <div>
   Made to Last:
 </div>
 <div> 
 </div>
 <ul>
  <li>Wherever possible, incorporate environmentally responsible practices into your work. Contribute to decreasing Mulberry’s carbon footprint, helping to mitigate climate change and promoting a greener, more sustainable future. </li>
  <li>Support to foster an environment where diversity is embraced and all individuals feel valued, respected and included. Promote equity, empathy and understanding and demonstrate this commitment within your internal and external communities.</li>
 </ul>
 <div></div>
 <div>
  <br> What we can do for you:
 </div>
 <div></div>
 <ul>
  <li><br> Competitive basic salary</li>
  <li>Bonus</li>
  <li>Product allowance</li>
  <li>An enviable staff discount and exclusive access to staff sales</li>
  <li>Extra day off for your birthday</li>
  <li>Pension Contributions &amp; Life Assurance</li>
 </ul>
 <div>
   - Training and development opportunities - including full access to LinkedIn Learning 
 </div>
 <ul>
  <li>x2 Community Days per year</li>
 </ul> 
 <div>
  Mulberry is an equal opportunities employer and we are passionate about hiring and developing the best talent. All hiring decisions are made only on the basis of qualifications, skills or experience and as they relate to the particular role. If you need us to make any adjustments to our application or interview processes to enable you to be at your best, please email us at talent@mulberry.com.
 </div>
</div>


 
  Founded in 1971 in Somerset, England, today Mulberry is a truly global fashion company and the largest manufacturer of luxury leather goods in the United Kingdom. Across all locations, we are united by our employee values: Be Bold, Be Open, Be Responsible, Be Imaginative.
 
 
 
   If these are values you share, we would love you to join our team.
 
 
 
   The Role:
 
 
 
   Effectively contribute towards memorable customer and employee experience through creating, sustaining, and developing specialist knowledge in clienteling, whilst maximising and driving sales. Lead the training culture in store, delivering brand content and ensuring its being understood and embraced by the team to deliver the brand customer experience
   
 
 
  
 
  A key part of this role is to create strong foundations to represent the Mulberry brand in providing a memorable experience for both customer and employees.
 
 
 
   Duties & Responsibilities:
 
  
 
 
   Communication and Relationship building
 
  
 
 
  Develop and Maintain a clientelling strategy for the business that evolves with the customer shopping habits. 
  Be the store contact for events/clienteling/product launches working collaboratively with Store leadership to support. 
  Identify opportunities and events either in store or offsite to further enhance the customer experience. 
  Be at all times, a brand ambassador for Mulberry with all points of contact of the business – be it internally or externally by representing the brand in as many public/store events and activities in order to promote Mulberry image, brand, service and product 
  Build and develop customer loyalty by personally meeting as many customers as possible. 
  Demonstrates and understands the Mulberry values and behaviours; and role modelling these in everyday practice. 
 
  
 
 
  Commercial Flair
 
  
 
 
  Nurture and develop business to business relationships with 5* Hotels and their concierge teams, Restaurants, Gyms, Private Members clubs, Personal Shoppers and Stylists to generate additional business, with a key focus on high potential and high net worth individuals.
  Support the leadership to embed the instore clientelling culture ensuring that the KPIs are on track, working cross functionally in the store to execute these in line with the Mulberry brand vision.
  Lead in-store development of existing customer base through the nurturing of key customer relationships, leading by example through the development of own customer list.
  Increase customer loyalty and brand lifetime spend. 
  Grow new customer acquisition on a monthly basis.
 
  
 
 
   Customer Focused
 
  
 
 
  Build and nurture the relationships of the top 50 customers across the flag business, using in store tools; identify new and creative way to personalise their experiences. 
  Responsible for growing Appointment business by improving the mix across the business and conversion in appointments. 
  Expand the Mulberry customer database with travelling International customers.
  Ensure the store teams are maximising customer data capture and data accuracy. 
  Own the store customer book ensuring the data inputted is up to date and customer loyalty is driven through the use of this tool on a monthly basis to maximise long term return on investment.
  Partner with key internal stakeholders at store events and through other commercial opportunities.
 
  
 
 
   Future focused 
 
  
 
 
  Work on improving customer segmentation, profiling and targeting in order to improve ROI.
  Consistently strive to overachieve in set KPIs and other set targets as per the needs of the store and business.
  In collaboration with the leadership team drive the input of qualitative data and communicate key focus areas and action plans for longer term execution.
  Identify new and exciting initiatives to drive customer engagement across the stores; monitor results and profitability of all actions implemented.
  Undertake market research and benchmarking activities on key competitors, broadening the understanding of competitors initiatives and strategies in order to remain competitive and current by staying up to date with trends.
 
  
 
 
   Developing the best
 
  
 
 
  Champion and lead the clienteling and training strategies in store including, coaching and mentoring in store; experience experts and driving store’s sales performance in partnership with Store Leads, Team leaders, People & Experience leads.
  Act as a role model to the team; share feedback, knowledge, and expertise to support the team to be their best every day and go beyond the customer expectations by upskilling and broadening their individual understanding of the positive impact their contribution can have on the collaborative goals of the business. 
  Ensure the most comprehensive product knowledge is maintained through reviewing current and previous training material provided by the Training and Content team.
  Be the point person instore for the training team providing two way feedback on content and delivery.
  Own the training compliance supporting the team to complete on time 
  Participate in monthly / weekly calls to support the training and content delivery alongside the training team
 
  
 
 
   Brand:
 
  
 
 
  Understand and demonstrate the Mulberry employee values and behaviours: Be Bold, Be Imaginative, Be Open, Be Responsible.
  Support Mulberry to deliver an inclusive culture, through behaving in a way that is open-minded and respectful towards others, and understanding that your views, opinions, and experiences may not always be shared by your colleagues.
  Act as an ambassador for Mulberry and communicate positively about the brand.
 
  
 
 
   Made to Last:
 
  
 
 
  Wherever possible, incorporate environmentally responsible practices into your work. Contribute to decreasing Mulberry’s carbon footprint, helping to mitigate climate change and promoting a greener, more sustainable future. 
  Support to foster an environment where diversity is embraced and all individuals feel valued, respected and included. Promote equity, empathy and understanding and demonstrate this commitment within your internal and external communities.
 
 
 
   What we can do for you:
 
 
 
   Competitive basic salary
  Bonus
  Product allowance
  An enviable staff discount and exclusive access to staff sales
  Extra day off for your birthday
  Pension Contributions & Life Assurance
 
 
   - Training and development opportunities - including full access to LinkedIn Learning 
 
 
  x2 Community Days per year
  
 
  Mulberry is an equal opportunities employer and we are passionate about hiring and developing the best talent. All hiring decisions are made only on the basis of qualifications, skills or experience and as they relate to the particular role. If you need us to make any adjustments to our application or interview processes to enable you to be at your best, please email us at talent@mulberry.com.
 


Clienteling and Training Leader - Mulberry England

Mulberry

Clienteling and Training Leader

You should be engaging, agile, curious, and passionate about fashion to thrive in this role.

You will enhance customer experiences, build relationships, share ideas, collaborate with colleagues, ensure operational excellence, and promote sustainability and community empathy.

Hospitality & Retail

Manchester

<p>Founded in 1971 in Somerset, England, today Mulberry is a truly global fashion company and the largest manufacturer of luxury leather goods in the United Kingdom. Across all locations, we are united by our employee values: Be Bold, Be Open, Be Responsible, Be Imaginative.</p><p>If these are values you share, we would love you to join our team.</p><p>At Mulberry our Sales Assistants are called 'Experience Experts', and it's because you need to create truly memorable experiences for all our customers. You will be imaginative, using your product knowledge and storytelling to customise each experience, and to nurture long lasting relationships with your customer. You will be open to learning and developing yourself as you to strive to be an expert within your field and a key contributor to Mulberry.</p><p>What we need from you:</p><p><em>You will always be customer focused:</em></p><ul><li>You will create a welcoming and fun environment for your customers and team.</li><li>You will be committed to delivering an engaging and memorable customer experience in your store.</li><li>You will develop and maintain key customer relationships using instore CRM tools to support you.</li><li>You will be keen to learn and expand your knowledge on our product, brand, services and local events to enhance the customers experience.</li></ul><p><em>You will be responsible:</em></p><ul><li>You will be curious about the business and willing to share your ideas.</li><li>You will enjoy working as part of a team and nurture relationships with your colleagues.</li><li>You will deliver operational excellence showing respect and consideration for people, product and your environment.</li></ul><p><em>You will be be environmentally conscious:</em></p><ul><li>You will contribute to decreasing Mulberry’s carbon footprint, helping to mitigate climate change and promoting a greener, more sustainable future.</li><li>You will promote equity, empathy and understanding and demonstrate this commitment within your internal and external communities.</li></ul><p>You are:</p><ul><li>Engaging</li><li>Agile</li><li>Curious</li><li>In love with fashion!</li></ul><p>What we will do for you:</p><ul><li>Competitive basic salary</li><li>Bonus</li><li>Product allowance</li><li>An enviable staff discount and exclusive access to staff sales</li><li>Extra day off for your birthday</li><li>Pension Contributions &amp; Life Assurance</li></ul><p>Training and development opportunities - including full access to LinkedIn Learning</p><ul><li>x2 Community Days per year</li></ul><p>Mulberry is an equal opportunities employer and we are passionate about hiring and developing the best talent. All hiring decisions are made only on the basis of qualifications, skills or experience and as they relate to the particular role. If you need us to make any adjustments to our application or interview processes to enable you to be at your best, please email us at talent@mulberry.com.</p>

Founded in 1971 in Somerset, England, today Mulberry is a truly global fashion company and the largest manufacturer of luxury leather goods in the United Kingdom. Across all locations, we are united by our employee values: Be Bold, Be Open, Be Responsible, Be Imaginative.If these are values you share, we would love you to join our team.At Mulberry our Sales Assistants are called 'Experience Experts', and it's because you need to create truly memorable experiences for all our customers. You will be imaginative, using your product knowledge and storytelling to customise each experience, and to nurture long lasting relationships with your customer. You will be open to learning and developing yourself as you to strive to be an expert within your field and a key contributor to Mulberry.What we need from you:You will always be customer focused:You will create a welcoming and fun environment for your customers and team.You will be committed to delivering an engaging and memorable customer experience in your store.You will develop and maintain key customer relationships using instore CRM tools to support you.You will be keen to learn and expand your knowledge on our product, brand, services and local events to enhance the customers experience.You will be responsible:You will be curious about the business and willing to share your ideas.You will enjoy working as part of a team and nurture relationships with your colleagues.You will deliver operational excellence showing respect and consideration for people, product and your environment.You will be be environmentally conscious:You will contribute to decreasing Mulberry’s carbon footprint, helping to mitigate climate change and promoting a greener, more sustainable future.You will promote equity, empathy and understanding and demonstrate this commitment within your internal and external communities.You are:EngagingAgileCuriousIn love with fashion!What we will do for you:Competitive basic salaryBonusProduct allowanceAn enviable staff discount and exclusive access to staff salesExtra day off for your birthdayPension Contributions & Life AssuranceTraining and development opportunities - including full access to LinkedIn Learningx2 Community Days per yearMulberry is an equal opportunities employer and we are passionate about hiring and developing the best talent. All hiring decisions are made only on the basis of qualifications, skills or experience and as they relate to the particular role. If you need us to make any adjustments to our application or interview processes to enable you to be at your best, please email us at talent@mulberry.com.

Sales Assistant - Mulberry England

<p></p>
<div>
 <div>
  <div>
   <div>
    Founded in 1971 in Somerset, England, today Mulberry is a truly global fashion company and the largest manufacturer of luxury leather goods in the United Kingdom. Across all locations, we are united by our employee values: Be Bold, Be Open, Be Responsible, Be Imaginative.
   </div>
   <div></div>
   <div>
    <br> If these are values you share, we would love you to join our team.
   </div>
   <div></div>
   <div>
    <br> At Mulberry our Sales Assistants are called 'Experience Experts', and it's because you need to create truly memorable experiences for all our customers. You will be imaginative, using your product knowledge and storytelling to customise each experience, and to nurture long lasting relationships with your customer. You will be open to learning and developing yourself as you to strive to be an expert within your field and a key contributor to Mulberry.
   </div>
   <div></div>
   <div>
    <br> What we need from you:
   </div>
   <div></div>
   <div>
    <i><br> You will always be customer focused:</i>
   </div>
   <ul>
    <li>You will create a welcoming and fun environment for your customers and team.</li>
    <li>You will be committed to delivering an engaging and memorable customer experience in your store.</li>
    <li>You will develop and maintain key customer relationships using instore CRM tools to support you. </li>
    <li>You will be keen to learn and expand your knowledge on our product, brand, services and local events to enhance the customers experience. </li>
   </ul>
   <div> 
   </div>
   <div>
    <i>You will be responsible:</i>
   </div>
   <ul>
    <li>You will be curious about the business and willing to share your ideas. </li>
    <li>You will enjoy working as part of a team and nurture relationships with your colleagues.</li>
    <li>You will deliver operational excellence showing respect and consideration for people, product and your environment.<br> </li>
   </ul>
   <div></div>
   <br> 
   <div>
    <i>You will be be environmentally conscious:</i>
   </div>
   <ul>
    <li>You will contribute to decreasing Mulberry’s carbon footprint, helping to mitigate climate change and promoting a greener, more sustainable future.</li>
    <li>You will promote equity, empathy and understanding and demonstrate this commitment within your internal and external communities.</li>
   </ul>
   <div></div>
   <div>
    <br> You are:
   </div>
   <ul>
    <li>Engaging </li>
    <li>Agile</li>
    <li>Curious </li>
    <li>In love with fashion!</li>
   </ul>
   <div> 
   </div>
   <div>
     What we will do for you:
   </div>
   <ul>
    <li>Competitive basic salary</li>
    <li>Bonus</li>
    <li>Product allowance</li>
    <li>An enviable staff discount and exclusive access to staff sales</li>
    <li>Extra day off for your birthday</li>
    <li>Pension Contributions &amp; Life Assurance</li>
   </ul>
   <div>
     - Training and development opportunities - including full access to LinkedIn Learning 
   </div>
   <ul>
    <li>x2 Community Days per year</li>
   </ul>
  </div>
  <div></div>
  <div>
   <div>
    <br> Mulberry is an equal opportunities employer and we are passionate about hiring and developing the best talent. All hiring decisions are made only on the basis of qualifications, skills or experience and as they relate to the particular role. If you need us to make any adjustments to our application or interview processes to enable you to be at your best, please email us at talent@mulberry.com.
   </div>
  </div>
 </div>
</div>
<p></p>

Sales Assistant

You must be customer-focused, create a welcoming environment, build relationships, be eager to learn, environmentally conscious, and embody engagement, agility, curiosity, and a passion for fashion.

You will collaborate with the team, share ideas, and ensure operational excellence while respecting people, products, and the environment.

<p>Founded in 1971 in Somerset, England, today Mulberry is a truly global fashion company and the largest manufacturer of luxury leather goods in the United Kingdom. Across all locations, we are united by our employee values: Be Bold, Be Open, Be Responsible, Be Imaginative.</p><p>If these are values you share, we would love you to join our team.</p><p>At Mulberry our Sales Assistants are called 'Experience Experts', and it's because you need to create truly memorable experiences for all our customers. You will be imaginative, using your product knowledge and storytelling to customise each experience, and to nurture long lasting relationships with your customer. You will be open to learning and developing yourself as you to strive to be an expert within your field and a key contributor to Mulberry.</p><p><strong>What we need from you:</strong></p><ul><li>You will always be customer focused:</li><li>You will create a welcoming and fun environment for your customers and team.</li><li>You will be committed to delivering an engaging and memorable customer experience in your store.</li><li>You will develop and maintain key customer relationships using instore CRM tools to support you.</li><li>You will be keen to learn and expand your knowledge on our product, brand, services and local events to enhance the customers experience.</li></ul><p><strong>You will be responsible:</strong></p><ul><li>You will be curious about the business and willing to share your ideas.</li><li>You will enjoy working as part of a team and nurture relationships with your colleagues.</li><li>You will deliver operational excellence showing respect and consideration for people, product and your environment.</li></ul><p><strong>You will be be environmentally conscious:</strong></p><ul><li>You will contribute to decreasing Mulberry’s carbon footprint, helping to mitigate climate change and promoting a greener, more sustainable future.&nbsp;&nbsp;</li><li>You will promote equity, empathy and understanding and demonstrate this commitment within your internal and external communities.&nbsp;</li></ul><p><strong>You are:</strong></p><ul><li>Engaging</li><li>Agile</li><li>Curious</li><li>In love with fashion!</li></ul><p><strong>What we will do for you:</strong></p><ul><li>Competitive basic&nbsp;salary</li><li>Bonus</li><li>Product allowance</li><li>An enviable staff discount and exclusive access to staff sales</li><li>Extra day off for your birthday</li><li>Pension Contributions &amp; Life Assurance</li><li>Training and development opportunities&nbsp;- including full access to LinkedIn Learning</li><li>x2 Community Days per year</li></ul><p>Mulberry is an equal opportunities employer and we are passionate about hiring and developing the best talent. All hiring decisions are made only on the basis of qualifications, skills or experience and as they relate to the particular role.&nbsp;If you need us to make any adjustments to our application or interview processes to enable you to be at your best.</p>

Founded in 1971 in Somerset, England, today Mulberry is a truly global fashion company and the largest manufacturer of luxury leather goods in the United Kingdom. Across all locations, we are united by our employee values: Be Bold, Be Open, Be Responsible, Be Imaginative.If these are values you share, we would love you to join our team.At Mulberry our Sales Assistants are called 'Experience Experts', and it's because you need to create truly memorable experiences for all our customers. You will be imaginative, using your product knowledge and storytelling to customise each experience, and to nurture long lasting relationships with your customer. You will be open to learning and developing yourself as you to strive to be an expert within your field and a key contributor to Mulberry.What we need from you:You will always be customer focused:You will create a welcoming and fun environment for your customers and team.You will be committed to delivering an engaging and memorable customer experience in your store.You will develop and maintain key customer relationships using instore CRM tools to support you.You will be keen to learn and expand your knowledge on our product, brand, services and local events to enhance the customers experience.You will be responsible:You will be curious about the business and willing to share your ideas.You will enjoy working as part of a team and nurture relationships with your colleagues.You will deliver operational excellence showing respect and consideration for people, product and your environment.You will be be environmentally conscious:You will contribute to decreasing Mulberry’s carbon footprint, helping to mitigate climate change and promoting a greener, more sustainable future.  You will promote equity, empathy and understanding and demonstrate this commitment within your internal and external communities. You are:EngagingAgileCuriousIn love with fashion!What we will do for you:Competitive basic salaryBonusProduct allowanceAn enviable staff discount and exclusive access to staff salesExtra day off for your birthdayPension Contributions & Life AssuranceTraining and development opportunities - including full access to LinkedIn Learningx2 Community Days per yearMulberry is an equal opportunities employer and we are passionate about hiring and developing the best talent. All hiring decisions are made only on the basis of qualifications, skills or experience and as they relate to the particular role. If you need us to make any adjustments to our application or interview processes to enable you to be at your best.

<div>
 <div>
  Founded in 1971 in Somerset, England, today Mulberry is a truly global fashion company and the largest manufacturer of luxury leather goods in the United Kingdom. Across all locations, we are united by our employee values: Be Bold, Be Open, Be Responsible, Be Imaginative.
 </div>
 <div></div>
 <div>
  <br> If these are values you share, we would love you to join our team.
 </div>
 <div></div>
 <div>
  <br> At Mulberry our Sales Assistants are called 'Experience Experts', and it's because you need to create truly memorable experiences for all our customers. You will be imaginative, using your product knowledge and storytelling to customise each experience, and to nurture long lasting relationships with your customer. You will be open to learning and developing yourself as you to strive to be an expert within your field and a key contributor to Mulberry.
 </div>
 <div></div>
 <div>
  <br> What we need from you:
 </div>
 <div></div>
 <div>
  <i><br> You will always be customer focused:</i>
 </div>
 <ul>
  <li>You will create a welcoming and fun environment for your customers and team.</li>
  <li>You will be committed to delivering an engaging and memorable customer experience in your store.</li>
  <li>You will develop and maintain key customer relationships using instore CRM tools to support you. </li>
  <li>You will be keen to learn and expand your knowledge on our product, brand, services and local events to enhance the customers experience. </li>
 </ul>
 <div> 
 </div>
 <div>
  <i>You will be responsible:</i>
 </div>
 <ul>
  <li>You will be curious about the business and willing to share your ideas. </li>
  <li>You will enjoy working as part of a team and nurture relationships with your colleagues.</li>
  <li>You will deliver operational excellence showing respect and consideration for people, product and your environment.<br> </li>
 </ul>
 <div></div>
 <br> 
 <div>
  <i>You will be be environmentally conscious:</i>
 </div>
 <ul>
  <li>You will contribute to decreasing Mulberry’s carbon footprint, helping to mitigate climate change and promoting a greener, more sustainable future.</li>
  <li>You will promote equity, empathy and understanding and demonstrate this commitment within your internal and external communities.</li>
 </ul>
 <div></div>
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  <br> You are:
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 <ul>
  <li>Engaging </li>
  <li>Agile</li>
  <li>Curious </li>
  <li>In love with fashion!</li>
 </ul>
 <div> 
 </div>
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   What we will do for you:
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 <ul>
  <li>Competitive basic salary</li>
  <li>Bonus</li>
  <li>Product allowance</li>
  <li>An enviable staff discount and exclusive access to staff sales</li>
  <li>Extra day off for your birthday</li>
  <li>Pension Contributions &amp; Life Assurance</li>
 </ul>
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   - Training and development opportunities - including full access to LinkedIn Learning 
 </div>
 <ul>
  <li>x2 Community Days per year</li>
 </ul>
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  <br> Mulberry is an equal opportunities employer and we are passionate about hiring and developing the best talent. All hiring decisions are made only on the basis of qualifications, skills or experience and as they relate to the particular role. If you need us to make any adjustments to our application or interview processes to enable you to be at your best, please email us at talent@mulberry.com.
 </div>
</div>

You must be engaging, agile, curious, and in love with fashion to excel as a Sales Assistant at House of Fraser for Mulberry England.

You will create a welcoming environment, engage customers, develop relationships, expand product knowledge, work well in a team, deliver operational excellence, promote sustainability, and advocate for equity and understanding.

Glasgow

<ul><li>At Mulberry our Sales Assistants are called 'Experience Experts', and it's because you need to create truly memorable experiences for all our customers. You will be imaginative, using your product knowledge and storytelling to customise each experience, and to nurture long lasting relationships with your customer. You will be open to learning and developing yourself as you to strive to be an expert within your field and a key contributor to Mulberry.</li></ul>

At Mulberry our Sales Assistants are called 'Experience Experts', and it's because you need to create truly memorable experiences for all our customers. You will be imaginative, using your product knowledge and storytelling to customise each experience, and to nurture long lasting relationships with your customer. You will be open to learning and developing yourself as you to strive to be an expert within your field and a key contributor to Mulberry.

Sales Assistant, House of Fraser - Mulberry England

Sales Assistant, House of Fraser

You must be customer-focused, create a fun environment, build relationships, eager to learn, and passionate about fashion, while being engaging, agile, and curious.

You will engage with the team, share ideas, ensure operational excellence, support sustainability efforts, and promote equity and understanding within the community.

Mulberry England

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