Partner leave policy

 Wellbeing support

A range of insurance options, everyday shopping vouchers, and other benefits

Large

We’re a business that understands when our customers and people succeed, our communities succeed, and our economy thrives. As part of our purpose, we’re looking at how we can drive change for our communities in enterprise, learning and climate. As one of the leading supporters of UK business, we’re prioritising enterprise as a force of change. We’re focusing on the people and communities who have traditionally faced the highest barriers to entry and figuring out ways to remove these. Learning is also key to our continued growth as a company in an ever changing and increasingly digital world. By setting a dynamic and leading learning culture, our people prosper, and our customers are given the tools to continue to improve their financial capability and confidence. One of the biggest challenges we all face in our future is climate change. That’s why we’ve put it right at the core of our purpose. We want to champion climate solutions with financing and entrepreneurial support, fully embed climate into our culture and decision making, and be climate positive by 2025. We’re committed to using our purpose to break down barriers, drive change and ultimately create a great place to work.

Finance

NatWest Group

Banking

A relationship bank for a digital world. We champion potential.

You need experience in digital product design, user-centered principles, Figma proficiency, knowledge of design systems, and an understanding of usability testing to inform your decisions.

You’ll design user-centered products, collaborate with teams, iterate on designs, translate requirements, ensure adherence to standards, and support implementation for seamless customer experiences.

Design

Product

London

Join us as a Product Designer At NatWest Cushon we like to do things a bit differently. Our mission is to help as many people as possible to get comfortable with their finances, and our vision is to bring tech revolution to the financial services industry. * We’re looking for a Product Designer who thrives on solving complex design challenges and crafting seamless user experiences. * You’ll support the development of new and existing product designs by independently producing outputs that are user-centred, inclusive and aligned with business and project goals * Working in an open, collaborative, and agile environment, you’ll work closely with other product designers, product owners, developers, and business stakeholders to design and iterate on products that make a real difference to our customers * We ae looking to pay in the region of £55,000 - £60,000 What You’ll Do As a Product Designer, you’ll be inventing and designing websites and software applications which provide compelling and seamless customer experiences. This will be for native and browser-based experiences across desktop and mobile platforms. We’ll look to you to design user flows, interfaces and prototypes for product features, while following and contributing to the design system to ensure consistency across products. Effectively, you’ll be delivering consistent, efficient and enjoyable product designs. Key Aspects Of Your Role Will Also Include * Translating design requirements from senior colleagues into product design deliverables that align with project objectives * Collaborating with multidisciplinary teams, including researchers, designers, developers and product managers, iterating designs based on research insights, testing results and stakeholder feedback * Ensuring that design outputs adhere to organisational standards and best practice * Facilitating smooth hand off of validated designs to development teams, supporting implementation where needed The Skills You’ll Need We’re looking for someone with a solid portfolio, which demonstrates creative and analytical thinking and the delivery of effective design solutions. You’ll have an eye for visual interaction details, coupled with excellent communication skills, in order to champion interface designs and thinking with product owners and developers, and present your work in an effective way. We’ll Also Be Looking For * Experience of developing customer facing digital applications and products * Knowledge of user-centred design, design thinking and digital product processes * Strong interface design, information architecture and prototyping skills, primarily using Figma * Understanding of how design systems contribute to consistency and scalability in digital products * Understanding of how usability testing and research methods inform design decisions

Join us as a Product DesignerAt NatWest Cushon we like to do things a bit differently. Our mission is to help as many people as possible to get comfortable with their finances, and our vision is to bring tech revolution to the financial services industry. * We’re looking for a Product Designer who thrives on solving complex design challenges and crafting seamless user experiences. * You’ll support the development of new and existing product designs by independently producing outputs that are user-centred, inclusive and aligned with business and project goals * Working in an open, collaborative, and agile environment, you’ll work closely with other product designers, product owners, developers, and business stakeholders to design and iterate on products that make a real difference to our customers * We ae looking to pay in the region of £55,000 - £60,000      What You’ll DoAs a Product Designer, you’ll be inventing and designing websites and software applications which provide compelling and seamless customer experiences. This will be for native and browser-based experiences across desktop and mobile platforms. We’ll look to you to design user flows, interfaces and prototypes for product features, while following and contributing to the design system to ensure consistency across products. Effectively, you’ll be delivering consistent, efficient and enjoyable product designs.Key Aspects Of Your Role Will Also Include * Translating design requirements from senior colleagues into product design deliverables that align with project objectives * Collaborating with multidisciplinary teams, including researchers, designers, developers and product managers, iterating designs based on research insights, testing results and stakeholder feedback * Ensuring that design outputs adhere to organisational standards and best practice * Facilitating smooth hand off of validated designs to development teams, supporting implementation where needed      The Skills You’ll NeedWe’re looking for someone with a solid portfolio, which demonstrates creative and analytical thinking and the delivery of effective design solutions. You’ll have an eye for visual interaction details, coupled with excellent communication skills, in order to champion interface designs and thinking with product owners and developers, and present your work in an effective way.We’ll Also Be Looking For * Experience of developing customer facing digital applications and products * Knowledge of user-centred design, design thinking and digital product processes * Strong interface design, information architecture and prototyping skills, primarily using Figma * Understanding of how design systems contribute to consistency and scalability in digital products * Understanding of how usability testing and research methods inform design decisions

Product Designer - NatWest Group

Join us as a Product Designer&lt;br&gt;&lt;br&gt;At NatWest Cushon we like to do things a bit differently. Our mission is to help as many people as possible to get comfortable with their finances, and our vision is to bring tech revolution to the financial services industry.&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;We’re looking for a Product Designer who thrives on solving complex design challenges and crafting seamless user experiences.&lt;/li&gt;&lt;li&gt;You’ll support the development of new and existing product designs by independently producing outputs that are user-centred, inclusive and aligned with business and project goals&lt;/li&gt;&lt;li&gt;Working in an open, collaborative, and agile environment, you’ll work closely with other product designers, product owners, developers, and business stakeholders to design and iterate on products that make a real difference to our customers&lt;/li&gt;&lt;li&gt;We ae looking to pay in the region of £55,000 - £60,000&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;What You’ll Do&lt;br&gt;&lt;br&gt;&lt;/strong&gt;As a Product Designer, you’ll be inventing and designing websites and software applications which provide compelling and seamless customer experiences. This will be for native and browser-based experiences across desktop and mobile platforms. We’ll look to you to design user flows, interfaces and prototypes for product features, while following and contributing to the design system to ensure consistency across products. Effectively, you’ll be delivering consistent, efficient and enjoyable product designs.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Key Aspects Of Your Role Will Also Include&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Translating design requirements from senior colleagues into product design deliverables that align with project objectives&lt;/li&gt;&lt;li&gt;Collaborating with multidisciplinary teams, including researchers, designers, developers and product managers, iterating designs based on research insights, testing results and stakeholder feedback&lt;/li&gt;&lt;li&gt;Ensuring that design outputs adhere to organisational standards and best practice&lt;/li&gt;&lt;li&gt;Facilitating smooth hand off of validated designs to development teams, supporting implementation where needed&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;The Skills You’ll Need&lt;br&gt;&lt;br&gt;&lt;/strong&gt;We’re looking for someone with a solid portfolio, which demonstrates creative and analytical thinking and the delivery of effective design solutions. You’ll have an eye for visual interaction details, coupled with excellent communication skills, in order to champion interface designs and thinking with product owners and developers, and present your work in an effective way.&lt;br&gt;&lt;br&gt;&lt;strong&gt;We’ll Also Be Looking For&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Experience of developing customer facing digital applications and products&lt;/li&gt;&lt;li&gt;Knowledge of user-centred design, design thinking and digital product processes&lt;/li&gt;&lt;li&gt;Strong interface design, information architecture and prototyping skills, primarily using Figma&lt;/li&gt;&lt;li&gt;Understanding of how design systems contribute to consistency and scalability in digital products&lt;/li&gt;&lt;li&gt;Understanding of how usability testing and research methods inform design decisions&lt;/li&gt;&lt;/ul&gt;

Product Designer

You need SME banking knowledge, relationship management experience, risk awareness, a Diploma in Lending Skills (or willingness to obtain), strong networking, communication skills, and tech proficiency.

You will drive SME business development, build relationships, analyze markets, handle inquiries and complaints, ensure compliance, and create and execute business plans to meet KPIs.

Sales & Business Development

Banking & Finance

Milton Keynes

Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive. This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom. Job Description Join us as a Business Development Manager * We’ll look to you to drive business development activities across the SME landscape * You’ll build and maintain strong relationships with business leaders, business partners, and other related organisations to seek new opportunities * This is a great opportunity to be involved in a new team and proposition and have the ability to help shape future strategy while developing your skills, knowledge, and network What you'll do As a Business Development Manager, you’ll monitor and analyse the marketplace and participate in sales strategies to generate solutions for customers while building your internal and external network. In doing so, you’ll meet customer needs and assist the business in achieving our lending commitment while ensuring business goals are met in a manner consistent with our values. You’ll effectively handle initial enquiries through your network of professionals and market partners, and facilitate an introduction to the relevant banking team to ensure a great customer outcome. You’ll also handle concerns and complaints at first point of contact, ensuring the delivery of good customer outcomes at every interaction, and you’ll formulate and drive a business plan to achieve all KPI’s. As well as this, you’ll: * Understand and adhere to the relevant laws, conflicts of interest, and the anti-money laundering guidelines * Complete all control tasks in a timely manner to the required standard * Operate within the training and competence scheme, ensuring the provision of accurate, full, and relevant information to customers * Respond and adapt to shifting priorities and deliver an effective performance within challenging timelines * Liaise with colleagues to share best practice and to flex capacity between teams as required * Build a strong internal and external network of stakeholders and proactively promote a culture where risk is managed effectively within the business The skills you'll need We’re looking for someone with an understanding of the SME banking market, experience of relationship management in the business, an awareness of risk requirements, both internally and externally, and experience of meeting and exceeding customer needs. You’ll hold the Diploma in Lending Skills Professional Qualification, or equivalent, or be willing to study for and complete one within 18 months. Along with the ability to build a professional network internally across business segments, you’ll have experience in an environment of learning on a weekly basis with a focussed coaching plan. You’ll also demonstrate: * Experience of delivering presentations to customers * Effective relationship management, diary management, and time management skills * Knowledge of technology platforms * Excellent interpersonal, communication, and presentation skills and the ability to network effectively

Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive.This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.Job DescriptionJoin us as a Business Development Manager * We’ll look to you to drive business development activities across the SME landscape * You’ll build and maintain strong relationships with business leaders, business partners, and other related organisations to seek new opportunities * This is a great opportunity to be involved in a new team and proposition and have the ability to help shape future strategy while developing your skills, knowledge, and network         What you'll doAs a Business Development Manager, you’ll monitor and analyse the marketplace and participate in sales strategies to generate solutions for customers while building your internal and external network. In doing so, you’ll meet customer needs and assist the business in achieving our lending commitment while ensuring business goals are met in a manner consistent with our values.You’ll effectively handle initial enquiries through your network of professionals and market partners, and facilitate an introduction to the relevant banking team to ensure a great customer outcome. You’ll also handle concerns and complaints at first point of contact, ensuring the delivery of good customer outcomes at every interaction, and you’ll formulate and drive a business plan to achieve all KPI’s.As well as this, you’ll: * Understand and adhere to the relevant laws, conflicts of interest, and the anti-money laundering guidelines * Complete all control tasks in a timely manner to the required standard * Operate within the training and competence scheme, ensuring the provision of accurate, full, and relevant information to customers * Respond and adapt to shifting priorities and deliver an effective performance within challenging timelines * Liaise with colleagues to share best practice and to flex capacity between teams as required * Build a strong internal and external network of stakeholders and proactively promote a culture where risk is managed effectively within the business         The skills you'll needWe’re looking for someone with an understanding of the SME banking market, experience of relationship management in the business, an awareness of risk requirements, both internally and externally, and experience of meeting and exceeding customer needs. You’ll hold the Diploma in Lending Skills Professional Qualification, or equivalent, or be willing to study for and complete one within 18 months.Along with the ability to build a professional network internally across business segments, you’ll have experience in an environment of learning on a weekly basis with a focussed coaching plan.You’ll also demonstrate: * Experience of delivering presentations to customers * Effective relationship management, diary management, and time management skills * Knowledge of technology platforms * Excellent interpersonal, communication, and presentation skills and the ability to network effectively      

Business Development Manager - NatWest Group

Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive.&lt;br&gt;&lt;br&gt;This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Job Description&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Join us as a Business Development Manager&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;We’ll look to you to drive business development activities across the SME landscape&lt;/li&gt;&lt;li&gt;You’ll build and maintain strong relationships with business leaders, business partners, and other related organisations to seek new opportunities&lt;/li&gt;&lt;li&gt;This is a great opportunity to be involved in a new team and proposition and have the ability to help shape future strategy while developing your skills, knowledge, and network&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;What you'll do&lt;br&gt;&lt;br&gt;As a Business Development Manager, you’ll monitor and analyse the marketplace and participate in sales strategies to generate solutions for customers while building your internal and external network. In doing so, you’ll meet customer needs and assist the business in achieving our lending commitment while ensuring business goals are met in a manner consistent with our values.&lt;br&gt;&lt;br&gt;You’ll effectively handle initial enquiries through your network of professionals and market partners, and facilitate an introduction to the relevant banking team to ensure a great customer outcome. You’ll also handle concerns and complaints at first point of contact, ensuring the delivery of good customer outcomes at every interaction, and you’ll formulate and drive a business plan to achieve all KPI’s.&lt;br&gt;&lt;br&gt;As well as this, you’ll:&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Understand and adhere to the relevant laws, conflicts of interest, and the anti-money laundering guidelines&lt;/li&gt;&lt;li&gt;Complete all control tasks in a timely manner to the required standard&lt;/li&gt;&lt;li&gt;Operate within the training and competence scheme, ensuring the provision of accurate, full, and relevant information to customers&lt;/li&gt;&lt;li&gt;Respond and adapt to shifting priorities and deliver an effective performance within challenging timelines&lt;/li&gt;&lt;li&gt;Liaise with colleagues to share best practice and to flex capacity between teams as required&lt;/li&gt;&lt;li&gt;Build a strong internal and external network of stakeholders and proactively promote a culture where risk is managed effectively within the business&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;The skills you'll need&lt;br&gt;&lt;br&gt;We’re looking for someone with an understanding of the SME banking market, experience of relationship management in the business, an awareness of risk requirements, both internally and externally, and experience of meeting and exceeding customer needs. You’ll hold the Diploma in Lending Skills Professional Qualification, or equivalent, or be willing to study for and complete one within 18 months.&lt;br&gt;&lt;br&gt;Along with the ability to build a professional network internally across business segments, you’ll have experience in an environment of learning on a weekly basis with a focussed coaching plan.&lt;br&gt;&lt;br&gt;You’ll also demonstrate:&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Experience of delivering presentations to customers&lt;/li&gt;&lt;li&gt;Effective relationship management, diary management, and time management skills&lt;/li&gt;&lt;li&gt;Knowledge of technology platforms&lt;/li&gt;&lt;li&gt;Excellent interpersonal, communication, and presentation skills and the ability to network effectively&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;

Business Development Manager

You need agency management experience, campaign strategy skills, knowledge of direct marketing, brand management, digital strategy, and strong budget management. Stakeholder engagement is essential.

You will develop and manage home and life insurance marketing campaigns, ensure compliance, analyze performance, and collaborate with teams for multi-channel integration.

Marketing

Join us as a Marketing Manager in Home Buying & Ownership * This is a valuable opportunity which will give you the chance to use and develop your creative marketingand communication skills, as well as your project campaign and management skills * You’ll be responsible for delivering home and life insurance marketing activity, from creative development and campaign management to final execution * Joining our collaborative and influential team, you'lloperate in a fast moving, enterprising environment and gain great visibility * You’ll work from home some of the time, but you’ll also spend a minimum of two days a week working from the office * We’re offering this role for 12 months What you’ll do As a Marketing Manager, you’ll be developing and delivering the marketing strategy and plan for home and life insurance, working closely with key stakeholders to deliver direct marketing campaigns. You’ll also work closely with key stakeholders in digital marketing to develop and deliver creative campaigns to achieve our overall commercial objectives. We’ll also look to you to understand campaign performance and drive continuous improvement through test and learn to achieve commercial objectives. You’ll Also Be * Managing campaign development to make sure these deliver against the brief * Approving content to make sure it complies with our creative strategy and principles * Building strong relationships with key delivery partners, both internal and external, to ensure you deliver data-led, optimised and integrated campaigns * Collaborating with other teams to ensure multi-channel integration on relevant campaigns * Liaising with digital, performance media, and marketing delivery teams to make sure all campaigns are optimised across all channels The skills you'll need To succeed in this role, you’ll need a track record of creative excellence and agency management experience along with relevant experience in campaign strategy through to delivery, in a client or agency role. You’ll also have an understanding of external insurance regulations and their impact on the customer and marketing strategy. You’ll Also Demonstrate * Significant experience of direct marketing techniques * Solid marketing experience in a large matrix organisation * An understanding of the critical elements of brand management * Experience of influencing effectively and stakeholder engagement * An understanding of digital strategy and implementation * Strong budget management experience

Join us as a Marketing Manager in Home Buying & Ownership * This is a valuable opportunity which will give you the chance to use and develop your creative marketingand communication skills, as well as your project campaign and management skills * You’ll be responsible for delivering home and life insurance marketing activity, from creative development and campaign management to final execution * Joining our collaborative and influential team, you'lloperate in a fast moving, enterprising environment and gain great visibility * You’ll work from home some of the time, but you’ll also spend a minimum of two days a week working from the office * We’re offering this role for 12 months      What you’ll doAs a Marketing Manager, you’ll be developing and delivering the marketing strategy and plan for home and life insurance, working closely with key stakeholders to deliver direct marketing campaigns. You’ll also work closely with key stakeholders in digital marketing to develop and deliver creative campaigns to achieve our overall commercial objectives. We’ll also look to you to understand campaign performance and drive continuous improvement through test and learn to achieve commercial objectives.You’ll Also Be * Managing campaign development to make sure these deliver against the brief * Approving content to make sure it complies with our creative strategy and principles * Building strong relationships with key delivery partners, both internal and external, to ensure you deliver data-led, optimised and integrated campaigns * Collaborating with other teams to ensure multi-channel integration on relevant campaigns * Liaising with digital, performance media, and marketing delivery teams to make sure all campaigns are optimised across all channels      The skills you'll needTo succeed in this role, you’ll need a track record of creative excellence and agency management experience along with relevant experience in campaign strategy through to delivery, in a client or agency role. You’ll also have an understanding of external insurance regulations and their impact on the customer and marketing strategy.You’ll Also Demonstrate * Significant experience of direct marketing techniques * Solid marketing experience in a large matrix organisation * An understanding of the critical elements of brand management * Experience of influencing effectively and stakeholder engagement * An understanding of digital strategy and implementation * Strong budget management experience

Marketing Manager, Home Buying & Ownership (12 months) - NatWest Group

Join us as a Marketing Manager in Home Buying &amp;amp; Ownership&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;This is a valuable opportunity which will give you the chance to use and develop your creative marketingand communication skills, as well as your project campaign and management skills&lt;/li&gt;&lt;li&gt;You’ll be responsible for delivering home and life insurance marketing activity, from creative development and campaign management to final execution&lt;/li&gt;&lt;li&gt;Joining our collaborative and influential team, you'lloperate in a fast moving, enterprising environment and gain great visibility&lt;/li&gt;&lt;li&gt;You’ll work from home some of the time, but you’ll also spend a minimum of two days a week working from the office&lt;/li&gt;&lt;li&gt;We’re offering this role for 12 months&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;What you’ll do&lt;br&gt;&lt;br&gt;As a Marketing Manager, you’ll be developing and delivering the marketing strategy and plan for home and life insurance, working closely with key stakeholders to deliver direct marketing campaigns. You’ll also work closely with key stakeholders in digital marketing to develop and deliver creative campaigns to achieve our overall commercial objectives. We’ll also look to you to understand campaign performance and drive continuous improvement through test and learn to achieve commercial objectives.&lt;br&gt;&lt;br&gt;&lt;strong&gt;You’ll Also Be&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Managing campaign development to make sure these deliver against the brief&lt;/li&gt;&lt;li&gt;Approving content to make sure it complies with our creative strategy and principles&lt;/li&gt;&lt;li&gt;Building strong relationships with key delivery partners, both internal and external, to ensure you deliver data-led, optimised and integrated campaigns&lt;/li&gt;&lt;li&gt;Collaborating with other teams to ensure multi-channel integration on relevant campaigns&lt;/li&gt;&lt;li&gt;Liaising with digital, performance media, and marketing delivery teams to make sure all campaigns are optimised across all channels&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;The skills you'll need&lt;br&gt;&lt;br&gt;To succeed in this role, you’ll need a track record of creative excellence and agency management experience along with relevant experience in campaign strategy through to delivery, in a client or agency role. You’ll also have an understanding of external insurance regulations and their impact on the customer and marketing strategy.&lt;br&gt;&lt;br&gt;&lt;strong&gt;You’ll Also Demonstrate&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Significant experience of direct marketing techniques&lt;/li&gt;&lt;li&gt;Solid marketing experience in a large matrix organisation&lt;/li&gt;&lt;li&gt;An understanding of the critical elements of brand management&lt;/li&gt;&lt;li&gt;Experience of influencing effectively and stakeholder engagement&lt;/li&gt;&lt;li&gt;An understanding of digital strategy and implementation&lt;/li&gt;&lt;li&gt;Strong budget management experience&lt;/li&gt;&lt;/ul&gt;

Marketing Manager, Home Buying &amp; Ownership (12 months)

Marketing Manager, Home Buying & Ownership (12 months)

You should have experience in interface design, user-centered processes, Figma, responsive design, Agile, visual design principles, and contributing to design systems.

You will design digital products, collaborate with cross-functional teams, create wireframes and prototypes, conduct user research, and deliver user-centered solutions within project timelines.

<div>Join us as a Product Designer<ul><li>
We&rsquo;re a proud B-Corp business with an unwavering focus on doing well by doing good, and by choosing to work at Coutts, you&rsquo;re choosing to use your skills to improve lives, create opportunities, and bring people together</li><li>
We'll look to you to be a passionate advocate for great customer experiences, bringing your creative and strategic thinking skills</li><li>
You'll be at the forefront of design solutions that employ and improve our principles, standards and design patterns, centred around best practice, consistency and re-use</li><li>
In return, you&rsquo;ll have a genuine impact on our customers, and will be well positioned to gain recognition for you and your work</li><li>
You&rsquo;ll have the opportunity to work within cross functional design teams to deliver best in class solutions for our digital projects</li><li>
As part of your application you're required to submit a portfolio showcasing samples of your product design work, highlighting the end-to-end product design process</li></ul><h2 class="jobSectionHeader">
What you'll do</h2>
As a Product Designer, you&rsquo;ll be designing websites and software applications and digital products which provide compelling and seamless customer experiences. This will be for native and browser-based experiences across desktop and mobile platforms. We&rsquo;ll look to you to develop high level storyboards, wireframes, mock-ups and prototypes to effectively communicate interaction and design ideas for both strategic programmes and streams of work.
Throughout the course of your work, you&rsquo;ll collaborate with others to develop and meet the standards through peer reviews and knowledge sharing. You&rsquo;ll be working with a cross functional squad while collaborating with engineers, product owners and researchers. You&rsquo;ll also be working with a mixture of design artefacts, from initial discovery and user journey mapping through to executing pixel perfect UI designs.
Key aspects of your role will also include:<ul><li>
Working closely with product owners, researchers, lead designers and development to create both new products and features and extend existing ones</li><li>
Helping to translate customer insights into designed experiences and forming a compelling story around it</li><li>
Working with Agile project teams and key stakeholders to develop and own the delivery of user centred solutions within project timeframes and objectives</li><li>
Commissioning and participating in user research and testing activities, and drawing the insight needed to make informed and user centred design decisions</li><li>
Working closely with project stakeholders to help understand and define customer value</li><li>
Actively engaging in team meetings, workshops, hackathons and critiques</li></ul><h2 class="jobSectionHeader">
The skills you'll need</h2>
We&rsquo;re looking for someone with a portfolio demonstrating creative and analytical thinking and the delivery of effective UX solutions. You&rsquo;ll have an eye for visual interaction details, coupled with excellent communication skills, in order to champion interface designs and thinking with product owners and developers, and present your work in an effective way.
We&rsquo;ll also be looking for:<ul><li>
Experience of delivering interface designs for use in high performance environments</li><li>
Experience in supporting user centred design processes and creating the material required to support user testing and concept communication</li><li>
The ability to use interaction design and prototyping tools such as Figma</li><li>
Knowledge of responsive and adaptive design and a background in human-computer interaction, or a related field</li><li>
Experience of working with Agile methodologies and teams</li><li>
A practical understanding of visual design principles including hierarchy, layout, spacing, typography and colour</li><li>
A good understanding of using and contributing to a design system</li></ul></div>

Join us as a Product Designer
We’re a proud B-Corp business with an unwavering focus on doing well by doing good, and by choosing to work at Coutts, you’re choosing to use your skills to improve lives, create opportunities, and bring people together
We'll look to you to be a passionate advocate for great customer experiences, bringing your creative and strategic thinking skills
You'll be at the forefront of design solutions that employ and improve our principles, standards and design patterns, centred around best practice, consistency and re-use
In return, you’ll have a genuine impact on our customers, and will be well positioned to gain recognition for you and your work
You’ll have the opportunity to work within cross functional design teams to deliver best in class solutions for our digital projects
As part of your application you're required to submit a portfolio showcasing samples of your product design work, highlighting the end-to-end product design process
What you'll do
As a Product Designer, you’ll be designing websites and software applications and digital products which provide compelling and seamless customer experiences. This will be for native and browser-based experiences across desktop and mobile platforms. We’ll look to you to develop high level storyboards, wireframes, mock-ups and prototypes to effectively communicate interaction and design ideas for both strategic programmes and streams of work.
Throughout the course of your work, you’ll collaborate with others to develop and meet the standards through peer reviews and knowledge sharing. You’ll be working with a cross functional squad while collaborating with engineers, product owners and researchers. You’ll also be working with a mixture of design artefacts, from initial discovery and user journey mapping through to executing pixel perfect UI designs.
Key aspects of your role will also include:
Working closely with product owners, researchers, lead designers and development to create both new products and features and extend existing ones
Helping to translate customer insights into designed experiences and forming a compelling story around it
Working with Agile project teams and key stakeholders to develop and own the delivery of user centred solutions within project timeframes and objectives
Commissioning and participating in user research and testing activities, and drawing the insight needed to make informed and user centred design decisions
Working closely with project stakeholders to help understand and define customer value
Actively engaging in team meetings, workshops, hackathons and critiques
The skills you'll need
We’re looking for someone with a portfolio demonstrating creative and analytical thinking and the delivery of effective UX solutions. You’ll have an eye for visual interaction details, coupled with excellent communication skills, in order to champion interface designs and thinking with product owners and developers, and present your work in an effective way.
We’ll also be looking for:
Experience of delivering interface designs for use in high performance environments
Experience in supporting user centred design processes and creating the material required to support user testing and concept communication
The ability to use interaction design and prototyping tools such as Figma
Knowledge of responsive and adaptive design and a background in human-computer interaction, or a related field
Experience of working with Agile methodologies and teams
A practical understanding of visual design principles including hierarchy, layout, spacing, typography and colour
A good understanding of using and contributing to a design system

Product Designer, Coutts - NatWest Group

Product Designer, Coutts

You have experience in user experience or design, understanding of user-centred methods, Agile, stakeholder management, problem-solving, strong communication, and attention to detail.

You will apply HCD methods to enhance user experiences, lead design teams, shape briefs, improve guidelines, and mentor colleagues in user experience best practices.

<div>Join us as a Human Centred Design Manager<ul><li>
We&rsquo;ll look to you to shape the user experience and design of new and existing digital solutions for our customers through the human centred design (HCD) centre of excellence</li><li>
You&rsquo;ll be identifying opportunities to improve our existing digital experiences, focusing on their usefulness, usability, visual design, content and branding</li><li>
There's plenty of scope for career development as you work with a number of stakeholders and gain exposure across the bank</li><li>
We're offering this role for a period of six months</li><li>
Our team operates within a hybrid working model, so you&rsquo;ll spend most of your time at home, coming into the office at least once a week to collaborate closely with your colleagues</li></ul><h2 class="jobSectionHeader">
What you'll do</h2>
In this key role, you&rsquo;ll bring your understanding and knowledge of HCD creative disciplines to make day-to-day banking for our customers effortless. Working closely with our internal teams and external partners, you&rsquo;ll be applying HCD methods to translate and identify customer needs and balancing these with business objectives and technology to improve user experiences with commercial impact.
You&rsquo;ll also be:<ul><li>
Providing high quality consultancy and working collaboratively to drive and deliver improvements</li><li>
Leading our third party partners and internal HCD design teams from briefing to end delivery</li><li>
Shaping HCD design and research briefs, making sure that our new experiences are of the highest quality, meeting both user and business objectives</li><li>
Embedding user experience best practices across our community of experience and journey managers, creating and improving guidelines, driving consistency and ensuring the benefits are understood</li><li>
Coaching and mentoring our teams, building HCD knowledge and advocacy of good user experience and design</li></ul><h2 class="jobSectionHeader">
The skills you'll need</h2>
We're looking for someone with experience working in a digital role focused on user experience or design. Ideally, you'll come from a background in a design-related discipline, such as product design, user research, interaction design, graphic design or digital optimisation.
You'll demonstrate an expert understanding of human and user-centred design methods, as well as usability, user research and accessibility design.
You'll also have:<ul><li>
Experience of working with Agile methods, as well as the ability to work on multiple projects simultaneously</li><li>
An understanding of the business, market trends, customer needs and the operational strategies that contribute to business success</li><li>
Experience of working with agencies and third parties, from briefing to delivery</li><li>
The ability to solve problems, understand issues and identify opportunities with the customer in mind throughout</li><li>
Experience of working with large scale digital estates and a wide variety of stakeholders</li><li>
Excellent influencing and storytelling skills, with the ability to provide constructive feedback to a variety of stakeholders at different levels</li><li>
Strong verbal and written communication skills and a keen eye for detail</li></ul></div>

Join us as a Human Centred Design Manager
We’ll look to you to shape the user experience and design of new and existing digital solutions for our customers through the human centred design (HCD) centre of excellence
You’ll be identifying opportunities to improve our existing digital experiences, focusing on their usefulness, usability, visual design, content and branding
There's plenty of scope for career development as you work with a number of stakeholders and gain exposure across the bank
We're offering this role for a period of six months
Our team operates within a hybrid working model, so you’ll spend most of your time at home, coming into the office at least once a week to collaborate closely with your colleagues
What you'll do
In this key role, you’ll bring your understanding and knowledge of HCD creative disciplines to make day-to-day banking for our customers effortless. Working closely with our internal teams and external partners, you’ll be applying HCD methods to translate and identify customer needs and balancing these with business objectives and technology to improve user experiences with commercial impact.
You’ll also be:
Providing high quality consultancy and working collaboratively to drive and deliver improvements
Leading our third party partners and internal HCD design teams from briefing to end delivery
Shaping HCD design and research briefs, making sure that our new experiences are of the highest quality, meeting both user and business objectives
Embedding user experience best practices across our community of experience and journey managers, creating and improving guidelines, driving consistency and ensuring the benefits are understood
Coaching and mentoring our teams, building HCD knowledge and advocacy of good user experience and design
The skills you'll need
We're looking for someone with experience working in a digital role focused on user experience or design. Ideally, you'll come from a background in a design-related discipline, such as product design, user research, interaction design, graphic design or digital optimisation.
You'll demonstrate an expert understanding of human and user-centred design methods, as well as usability, user research and accessibility design.
You'll also have:
Experience of working with Agile methods, as well as the ability to work on multiple projects simultaneously
An understanding of the business, market trends, customer needs and the operational strategies that contribute to business success
Experience of working with agencies and third parties, from briefing to delivery
The ability to solve problems, understand issues and identify opportunities with the customer in mind throughout
Experience of working with large scale digital estates and a wide variety of stakeholders
Excellent influencing and storytelling skills, with the ability to provide constructive feedback to a variety of stakeholders at different levels
Strong verbal and written communication skills and a keen eye for detail

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