Navy Federal is the world’s largest credit union, with more than 13 million members, $178 billion+ in assets and 24,000+ employees. Throughout campuses in Vienna, VA Pensacola, FL and Winchester, VA, as well as more than 350 branches, we serve the Armed Forces, Department of Defense, veterans and their families with world-class financial products and services.

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful: Make our mission your passion.

Equal Housing Lender

Finance

Navy Federal Credit Union

You must be pursuing a degree, have a 3.0+ GPA, strong communication and analytical skills, and excel in customer service, teamwork, and time management. Adaptable, detail-oriented, and tech-savvy.

You will manage community programs, coordinate events, document meetings, handle operational tools, develop improvement processes, and support reporting on volunteer efforts and philanthropy.

Customer Relations

Business, Operations & Strategy

Pensacola

<div>Overview
Guided by our core values of service, integrity, and community, Navy Federal Credit Union aims to enhance the financial health and well-being of military members and their families, while also improving outcomes in our local communities. Navy Federal's Community Impact and Partnerships team is dedicated to maintaining momentum by fostering opportunities for employees to give back together.
 
 
The assigned intern will assist in the operations and coordination of various Community Impact and Partnerships programs. This role requires strong organizational skills, strategic thinking, tactical execution, and effective communication. The intern will work collaboratively with diverse partners across the organization.
Responsibilities
<ul><li>Manage operational components of Community Impact and Partnership programs and events to include:
<ul><li>Schedule meetings
</li><li>Documentation of meeting minutes
</li><li>Project coordination and support of volunteer events
</li><li>Operational tools such as inboxes, service tickets, and calendars
</li><li>Operating procedures and playbooks
</li><li>Develop continuous improvement tools to gather feedback and implement process improvements.
 
</li></ul></li><li>Event coordination and support (in person and virtual) to include:
<ul><li>Volunteer Appreciation Week
</li><li>Volunteer events across the enterprise
</li><li>Corporate campaigns and observances with employee activation
</li><li>Administration of a Community Impact and Partnerships software system; inputting events, processing sponsorship workflows, pulling reports, etc.
 
</li></ul></li><li>Support the production of monthly, quarterly and annual reports such as volunteer hours and philanthropic giving
</li><li>Other duties assigned
</li></ul>Qualifications
<ul><li>Must be pursuing a degree from an accredited college/university</li>
<li>Ability to exercise initiative and good judgment to make sound decisions</li>
<li>Ability to adapt to new technologies</li>
<li>Ability to provide exceptional customer service</li>
<li>Ability to work independently and in a team environment</li>
<li>Desired - Strong academic record as evidenced by a 3.0 or higher GPA</li>
<li>Desired - Communication with impact and be committed to self-development</li>
<li>Effective interpersonal, verbal, and written communication skills</li>
<li>Effective research, analytical, and problem solving skills</li>
<li>Effective skill maintaining accuracy with attention to detail and meeting deadlines</li>
<li>Effective word processing and spreadsheet software skills</li>
<li>Effective organizational, planning and time management skills</li>
<li>Must be pursing degree from an accredited college/university</li></ul>
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. 
Our approach to careers is simple yet powerful: Make our mission your passion.<ul><li> 
Best Companies for Latinos to Work for 2024</li></ul><ul><li> 
Computerworld&reg; Best Places to Work in IT</li></ul><ul><li> 
Forbes&reg; 2024 America's Best Large Employers</li></ul><ul><li> 
Forbes&reg; 2024 America's Best Employers for New Grads</li></ul><ul><li> 
Forbes&reg; 2024 America's Best Employers for Tech Workers</li></ul><ul><li> 
Fortune Best Workplaces for Millennials&trade; 2024</li></ul><ul><li> 
Fortune Best Workplaces for Women &trade; 2024</li></ul><ul><li> 
Fortune 100 Best Companies to Work For&reg; 2024</li></ul><ul><li> 
Military Times 2024 Best for Vets Employers</li></ul><ul><li> 
Newsweek Most Loved Workplaces</li></ul> 
<ul><li>2024 PEOPLE&reg; Companies That Care</li></ul><ul><li> 
Ripplematch Recruiting Choice Award</li></ul><ul><li> 
Yello and WayUp Top 100 Internship Programs</li></ul> 

From Fortune. &copy;2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union. 
Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran. 
Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process. 
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team&rsquo;s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position 
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.</div>

Overview
Guided by our core values of service, integrity, and community, Navy Federal Credit Union aims to enhance the financial health and well-being of military members and their families, while also improving outcomes in our local communities. Navy Federal's Community Impact and Partnerships team is dedicated to maintaining momentum by fostering opportunities for employees to give back together.


The assigned intern will assist in the operations and coordination of various Community Impact and Partnerships programs. This role requires strong organizational skills, strategic thinking, tactical execution, and effective communication. The intern will work collaboratively with diverse partners across the organization.
Responsibilities
Manage operational components of Community Impact and Partnership programs and events to include:
Schedule meetings
Documentation of meeting minutes
Project coordination and support of volunteer events
Operational tools such as inboxes, service tickets, and calendars
Operating procedures and playbooks
Develop continuous improvement tools to gather feedback and implement process improvements.

Event coordination and support (in person and virtual) to include:
Volunteer Appreciation Week
Volunteer events across the enterprise
Corporate campaigns and observances with employee activation
Administration of a Community Impact and Partnerships software system; inputting events, processing sponsorship workflows, pulling reports, etc.

Support the production of monthly, quarterly and annual reports such as volunteer hours and philanthropic giving
Other duties assigned
Qualifications
Must be pursuing a degree from an accredited college/university
Ability to exercise initiative and good judgment to make sound decisions
Ability to adapt to new technologies
Ability to provide exceptional customer service
Ability to work independently and in a team environment
Desired - Strong academic record as evidenced by a 3.0 or higher GPA
Desired - Communication with impact and be committed to self-development
Effective interpersonal, verbal, and written communication skills
Effective research, analytical, and problem solving skills
Effective skill maintaining accuracy with attention to detail and meeting deadlines
Effective word processing and spreadsheet software skills
Effective organizational, planning and time management skills
Must be pursing degree from an accredited college/university
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
Our approach to careers is simple yet powerful: Make our mission your passion.
Best Companies for Latinos to Work for 2024
Computerworld® Best Places to Work in IT
Forbes® 2024 America's Best Large Employers
Forbes® 2024 America's Best Employers for New Grads
Forbes® 2024 America's Best Employers for Tech Workers
Fortune Best Workplaces for Millennials™ 2024
Fortune Best Workplaces for Women ™ 2024
Fortune 100 Best Companies to Work For® 2024
Military Times 2024 Best for Vets Employers
Newsweek Most Loved Workplaces
2024 PEOPLE® Companies That Care
Ripplematch Recruiting Choice Award
Yello and WayUp Top 100 Internship Programs

From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.
Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran.
Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

Intern - Year Round (Community Impact and Partnerships) - Navy Federal Credit Union

Intern - Year Round (Community Impact and Partnerships)

You must be pursuing an accredited degree, have a 3.0 GPA or higher, excel in communication and problem-solving, and demonstrate initiative, teamwork, and attentiveness to detail.

You will manage meetings, document minutes, coordinate events, administer software, support reporting, and implement process improvements in community programs and partnerships.

Vienna

You must be pursuing a degree, have good judgment, adapt to tech, provide customer service, work independently/team, and possess strong communication, research, and organizational skills.

You will support projects, conduct research and analysis, maintain data, prepare reports, collaborate with staff, and enhance operational processes to improve employee experience.

<div>Overview
To gain valuable insight into Navy Federal's business, technology, resources and procedures by providing support in focused areas, applying knowledge and education. Participate in a collaborative, team driven network and interact with multiple departments. Receive guidance and direction from team and management. Utilize and further develop technical and soft skills, business knowledge, analytical techniques and creative problem solving abilities. Provide professional execution of day to day tasks and special projects while working within established standards, policies and procedures. This is a year-round, Full or Part -Time, flexible internship based on school schedule.
*** A requirement of this position is you must be currently enrolled in college level courses or a degree-seeking program throughout the duration of the internship. Please upload your transcripts by adding them to the &ldquo;Intern Proof of Enrollment&rdquo; section of the application.
Team Overview: 
The Employee Experience (EX) team is dedicated to creating exceptional experiences to improve employees' lives, enabling them to better serve our members. This team focuses on three specialized areas: User Experience guides projects from problem definition through solution development using methodologies such as Design Thinking; Process Improvement utilizes Lean Six Sigma practices to simplify and streamline processes that directly impact employees; and Employee Listening manages a robust program, including the Enterprise Employee Engagement Survey, to measure and understand the experiences of team members.
Responsibilities
<ul><li>Provide support to assigned department; may work on small projects or portions of larger projects</li>
<li>Support business strategy and initiatives within the business unit and/or across the organization</li>
<li>Assist and collaborate with various levels of staff to accomplish tasks/assignments</li>
<li>Perform research and analysis; may include quantitative and/or qualitative analysis</li>
<li>Maintain professionalism in all interactions, placing employee experience as priority</li>
<li>Provide comprehensive day-to-day operational support</li>
<li>Provide support in functional areas of the credit union</li>
<li>Process and update data in automated systems; may generate and analyze reports</li>
<li>Perform other duties as assigned</li>
<li>Assists management or analysts with developing and recommending enhancements to improve operational processes and procedures</li>
<li>Assists in the development of user requirements; may test new/enhanced systems and assist in User Acceptance Testing by validating the definition of Done</li>
<li>Assists management and/or analysts in compiling, reviewing, and preparing data to be used in the analysis of operations, services, and products.</li>
<li>Prepares summaries, analyses, reports, charts, graphs, instructions, memoranda, and manuals/reference materials for benchmarking purposes or for inclusion in required and ad hoc reports</li>
<li>Reviews studies, reports, and surveys and provides summaries to department leadership</li>
<li>Performs directed research; identifies and gathers data; prepares standard reports for analysis</li>
<li>Know the key metrics to be measured and how to measure it</li></ul>
Qualifications
<ul><li>Must be pursuing a degree from an accredited college/university</li>
<li>Ability to exercise initiative and good judgment to make sound decisions</li>
<li>Ability to adapt to new technologies</li>
<li>Ability to provide exceptional customer service</li>
<li>Ability to work independently and in a team environment</li>
<li>Desired - Strong academic record as evidenced by a 3.0 or higher GPA</li>
<li>Desired - Communication with impact and be committed to self-development</li>
<li>Effective interpersonal, verbal, and written communication skills</li>
<li>Effective research, analytical, and problem solving skills</li>
<li>Effective skill maintaining accuracy with attention to detail and meeting deadlines</li>
<li>Effective word processing and spreadsheet software skills</li>
<li>Effective organizational, planning and time management skills</li>
<li>Must be pursing degree from an accredited college/university concentration in business or related field</li></ul>
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. 
Our approach to careers is simple yet powerful: Make our mission your passion.<ul><li> 
Best Companies for Latinos to Work for 2024</li></ul><ul><li> 
Computerworld&reg; Best Places to Work in IT</li></ul><ul><li> 
Forbes&reg; 2024 America's Best Large Employers</li></ul><ul><li> 
Forbes&reg; 2024 America's Best Employers for New Grads</li></ul><ul><li> 
Forbes&reg; 2024 America's Best Employers for Tech Workers</li></ul><ul><li> 
Fortune Best Workplaces for Millennials&trade; 2024</li></ul><ul><li> 
Fortune Best Workplaces for Women &trade; 2024</li></ul><ul><li> 
Fortune 100 Best Companies to Work For&reg; 2024</li></ul><ul><li> 
Military Times 2024 Best for Vets Employers</li></ul><ul><li> 
Newsweek Most Loved Workplaces</li></ul> 
<ul><li>2024 PEOPLE&reg; Companies That Care</li></ul><ul><li> 
Ripplematch Recruiting Choice Award</li></ul><ul><li> 
Yello and WayUp Top 100 Internship Programs</li></ul> 

From Fortune. &copy;2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union. 
Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran. 
Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process. 
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team&rsquo;s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position 
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.</div>

Overview
To gain valuable insight into Navy Federal's business, technology, resources and procedures by providing support in focused areas, applying knowledge and education. Participate in a collaborative, team driven network and interact with multiple departments. Receive guidance and direction from team and management. Utilize and further develop technical and soft skills, business knowledge, analytical techniques and creative problem solving abilities. Provide professional execution of day to day tasks and special projects while working within established standards, policies and procedures. This is a year-round, Full or Part -Time, flexible internship based on school schedule.
*** A requirement of this position is you must be currently enrolled in college level courses or a degree-seeking program throughout the duration of the internship. Please upload your transcripts by adding them to the “Intern Proof of Enrollment” section of the application.
Team Overview:
The Employee Experience (EX) team is dedicated to creating exceptional experiences to improve employees' lives, enabling them to better serve our members. This team focuses on three specialized areas: User Experience guides projects from problem definition through solution development using methodologies such as Design Thinking; Process Improvement utilizes Lean Six Sigma practices to simplify and streamline processes that directly impact employees; and Employee Listening manages a robust program, including the Enterprise Employee Engagement Survey, to measure and understand the experiences of team members.
Responsibilities
Provide support to assigned department; may work on small projects or portions of larger projects
Support business strategy and initiatives within the business unit and/or across the organization
Assist and collaborate with various levels of staff to accomplish tasks/assignments
Perform research and analysis; may include quantitative and/or qualitative analysis
Maintain professionalism in all interactions, placing employee experience as priority
Provide comprehensive day-to-day operational support
Provide support in functional areas of the credit union
Process and update data in automated systems; may generate and analyze reports
Perform other duties as assigned
Assists management or analysts with developing and recommending enhancements to improve operational processes and procedures
Assists in the development of user requirements; may test new/enhanced systems and assist in User Acceptance Testing by validating the definition of Done
Assists management and/or analysts in compiling, reviewing, and preparing data to be used in the analysis of operations, services, and products.
Prepares summaries, analyses, reports, charts, graphs, instructions, memoranda, and manuals/reference materials for benchmarking purposes or for inclusion in required and ad hoc reports
Reviews studies, reports, and surveys and provides summaries to department leadership
Performs directed research; identifies and gathers data; prepares standard reports for analysis
Know the key metrics to be measured and how to measure it
Qualifications
Must be pursuing a degree from an accredited college/university
Ability to exercise initiative and good judgment to make sound decisions
Ability to adapt to new technologies
Ability to provide exceptional customer service
Ability to work independently and in a team environment
Desired - Strong academic record as evidenced by a 3.0 or higher GPA
Desired - Communication with impact and be committed to self-development
Effective interpersonal, verbal, and written communication skills
Effective research, analytical, and problem solving skills
Effective skill maintaining accuracy with attention to detail and meeting deadlines
Effective word processing and spreadsheet software skills
Effective organizational, planning and time management skills
Must be pursing degree from an accredited college/university concentration in business or related field
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
Our approach to careers is simple yet powerful: Make our mission your passion.
Best Companies for Latinos to Work for 2024
Computerworld® Best Places to Work in IT
Forbes® 2024 America's Best Large Employers
Forbes® 2024 America's Best Employers for New Grads
Forbes® 2024 America's Best Employers for Tech Workers
Fortune Best Workplaces for Millennials™ 2024
Fortune Best Workplaces for Women ™ 2024
Fortune 100 Best Companies to Work For® 2024
Military Times 2024 Best for Vets Employers
Newsweek Most Loved Workplaces
2024 PEOPLE® Companies That Care
Ripplematch Recruiting Choice Award
Yello and WayUp Top 100 Internship Programs

From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.
Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran.
Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

Intern - Year Round (Employee Experience) - Navy Federal Credit Union

Intern - Year Round (Employee Experience)

You must be a current college student, possess strong communication and organizational skills, be adaptable, and have some knowledge of marketing and design software.

You will manage project deliverables, draft communications, collaborate with teams, conduct research, create content, ensure accuracy, and support marketing initiatives while resolving operational issues.

Marketing

Design

<div>Overview
To support Navy Federal by participating in the development and follow-up analysis of policy and process updates. Create content by quickly and efficiently learning/processing information and by conducting research on subject matter. Utilize a variety of techniques to define and sequence content to provide end-user support for manuals and Navy Federal Systems. To create conceptual approaches and copywriting solutions to support department and enterprise strategic goals and to increase team member engagement, department branding recognition, and ensure team members are informed of activities or conditions that may impact their workday.
A requirement of this position is you must be currently enrolled in college level courses or a degree-seeking program throughout the duration of the internship. Please upload your transcripts by adding them to the &ldquo;Intern Proof of Enrollment&rdquo; section of the application.
Responsibilities
<ul><li>Ensure project deliverables are met in accordance with customers' expectations, requirements, and timelines</li><li>Collaborate with various teams and partners to determine customer requirements and specifications</li><li>Build and maintain relationships with team members, management, key stakeholders, and partners</li><li>Conduct research and preparation of reference material</li><li>Write online reference material, instructions, and communications</li><li>Ensure clear, concise, and effective communication of material</li><li>Use copywriting/editing methodologies and practices to create marketing communications materials for various digital and print mediums</li><li>Identify, communicate, and resolve technical, tactical, and operational project issues and risks</li><li>Create/produce concepts/copywriting for internal communications and campaigns, identifying the correct message and tone for the audience, message, and intended impact</li><li>Create presentations to stakeholders and management on initiatives, objectives, plans, and results</li><li>Administer and contribute to the development of web content for internal customers</li><li>Ensure communications content is leveraged against latest SEM (Search Engine Marketing) and SEO (Search Engine Optimization) capabilities to support department brand awareness and maximal accessibility of information across the enterprise</li><li>Perform on-going quality control to ensure accuracy and currency of information, processes, &amp; procedures</li><li>Research marketing communications resources to include creative methods for copy and advertising</li><li>Keep current with industry standards, best practices, and regulatory, copyright considerations and communicate changes to staff</li><li>Serve on teams and task groups for projects/initiatives within the business unit &amp;/or across the organization</li><li>Perform other duties as assigned 
</li></ul>Qualifications
<ul><li>Ability to work independently and in a team environment</li><li>Ability to adapt to fluctuating workflow while navigating ambiguity</li><li>Ability to effectively communicate with all levels within an organization</li><li>Strong written and verbal communication skills, able to compose correspondence that adheres to grammar and Navy Federal writing style and standards</li><li>Ability to capture and translate processes and requirements into easily understood terms</li><li>Strong organizational, planning, and time management skills, research, analytical, and problem-solving skills</li><li>Able to research, compile, and document data, business processes, and workflow</li><li>Comfortable working and participating in cross-functional, multi-dimensional teams and projects</li><li>Working knowledge of PC word processing, database, presentation, and design software skills
</li><li>Familiarity with marketing, advertising, direct response, communications principles/production processes and SEM/SEO methodologies</li><li>Experience in creating conceptual approaches and copy solutions for marketing communications campaigns used in most media</li></ul>
Desired:<div><ul><li> 
Working knowledge of web/internet-based technologies e.g. HTML, trends/issues, management, editing/authoring tools and development</li><li>Working knowledge of Adobe applications such as Photoshop, Illustrator, Express, Acrobat Pro, and Adobe Experience Manager</li><li>Effective skill analyzing, interpreting, and translating relevant data/processes and requirements into easily understood terms for clear guidelines and instructions</li><li>Effective skill presenting findings, conclusions, alternatives and information clearly and concisely</li><li>Working familiarity with marketing communication production processes</li><li>Pursuing a degree in English, Communications, Journalism, Marketing or related area of study</li></ul> 
</div>About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. 
Our approach to careers is simple yet powerful: Make our mission your passion.<ul><li> 
Best Companies for Latinos to Work for 2024</li></ul><ul><li> 
Computerworld&reg; Best Places to Work in IT</li></ul><ul><li> 
Forbes&reg; 2024 America's Best Large Employers</li></ul><ul><li> 
Forbes&reg; 2024 America's Best Employers for New Grads</li></ul><ul><li> 
Forbes&reg; 2024 America's Best Employers for Tech Workers</li></ul><ul><li> 
Fortune Best Workplaces for Millennials&trade; 2024</li></ul><ul><li> 
Fortune Best Workplaces for Women &trade; 2024</li></ul><ul><li> 
Fortune 100 Best Companies to Work For&reg; 2024</li></ul><ul><li> 
Military Times 2024 Best for Vets Employers</li></ul><ul><li> 
Newsweek Most Loved Workplaces</li></ul> 
<ul><li>2024 PEOPLE&reg; Companies That Care</li></ul><ul><li> 
Ripplematch Recruiting Choice Award</li></ul><ul><li> 
Yello and WayUp Top 100 Internship Programs</li></ul> 

From Fortune. &copy;2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union. 
Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran. 
Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process. 
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team&rsquo;s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position 
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.</div>

Overview
To support Navy Federal by participating in the development and follow-up analysis of policy and process updates. Create content by quickly and efficiently learning/processing information and by conducting research on subject matter. Utilize a variety of techniques to define and sequence content to provide end-user support for manuals and Navy Federal Systems. To create conceptual approaches and copywriting solutions to support department and enterprise strategic goals and to increase team member engagement, department branding recognition, and ensure team members are informed of activities or conditions that may impact their workday.
A requirement of this position is you must be currently enrolled in college level courses or a degree-seeking program throughout the duration of the internship. Please upload your transcripts by adding them to the “Intern Proof of Enrollment” section of the application.
Responsibilities
Ensure project deliverables are met in accordance with customers' expectations, requirements, and timelinesCollaborate with various teams and partners to determine customer requirements and specificationsBuild and maintain relationships with team members, management, key stakeholders, and partnersConduct research and preparation of reference materialWrite online reference material, instructions, and communicationsEnsure clear, concise, and effective communication of materialUse copywriting/editing methodologies and practices to create marketing communications materials for various digital and print mediumsIdentify, communicate, and resolve technical, tactical, and operational project issues and risksCreate/produce concepts/copywriting for internal communications and campaigns, identifying the correct message and tone for the audience, message, and intended impactCreate presentations to stakeholders and management on initiatives, objectives, plans, and resultsAdminister and contribute to the development of web content for internal customersEnsure communications content is leveraged against latest SEM (Search Engine Marketing) and SEO (Search Engine Optimization) capabilities to support department brand awareness and maximal accessibility of information across the enterprisePerform on-going quality control to ensure accuracy and currency of information, processes, & proceduresResearch marketing communications resources to include creative methods for copy and advertisingKeep current with industry standards, best practices, and regulatory, copyright considerations and communicate changes to staffServe on teams and task groups for projects/initiatives within the business unit &/or across the organizationPerform other duties as assigned
Qualifications
Ability to work independently and in a team environmentAbility to adapt to fluctuating workflow while navigating ambiguityAbility to effectively communicate with all levels within an organizationStrong written and verbal communication skills, able to compose correspondence that adheres to grammar and Navy Federal writing style and standardsAbility to capture and translate processes and requirements into easily understood termsStrong organizational, planning, and time management skills, research, analytical, and problem-solving skillsAble to research, compile, and document data, business processes, and workflowComfortable working and participating in cross-functional, multi-dimensional teams and projectsWorking knowledge of PC word processing, database, presentation, and design software skills
Familiarity with marketing, advertising, direct response, communications principles/production processes and SEM/SEO methodologiesExperience in creating conceptual approaches and copy solutions for marketing communications campaigns used in most media
Desired:
Working knowledge of web/internet-based technologies e.g. HTML, trends/issues, management, editing/authoring tools and developmentWorking knowledge of Adobe applications such as Photoshop, Illustrator, Express, Acrobat Pro, and Adobe Experience ManagerEffective skill analyzing, interpreting, and translating relevant data/processes and requirements into easily understood terms for clear guidelines and instructionsEffective skill presenting findings, conclusions, alternatives and information clearly and conciselyWorking familiarity with marketing communication production processesPursuing a degree in English, Communications, Journalism, Marketing or related area of study
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
Our approach to careers is simple yet powerful: Make our mission your passion.
Best Companies for Latinos to Work for 2024
Computerworld® Best Places to Work in IT
Forbes® 2024 America's Best Large Employers
Forbes® 2024 America's Best Employers for New Grads
Forbes® 2024 America's Best Employers for Tech Workers
Fortune Best Workplaces for Millennials™ 2024
Fortune Best Workplaces for Women ™ 2024
Fortune 100 Best Companies to Work For® 2024
Military Times 2024 Best for Vets Employers
Newsweek Most Loved Workplaces
2024 PEOPLE® Companies That Care
Ripplematch Recruiting Choice Award
Yello and WayUp Top 100 Internship Programs

From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.
Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran.
Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

Intern - Year Round (Workplace Infrastructure and Logistics - Communications Specialist) - Navy Federal Credit Union

Intern - Year Round (Workplace Infrastructure and Logistics - Communications Specialist)

You must be pursuing a degree in Computer Science/Data Science, know Python, understand Generative AI, and be familiar with data engineering and cloud development. Strong GPA, communication, and teamwork skills are needed.

You will support projects, assist with AI tasks, analyze data, collaborate with staff, maintain professionalism, provide member service, and manage operational support as needed.

Data

IT & Cybersecurity

<div>Overview
Join Navy Federal as an intern to gain valuable insights into our business, technology, resources, and procedures. This year-round internship offers flexible hours (Full-Time or Part-Time) based on your school schedule. You'll support focused areas, apply your knowledge and education, and develop both technical and soft skills. In a collaborative, team-driven environment, you'll interact with multiple departments, receive guidance from team members and management, and enhance your business knowledge, analytical techniques, and creative problem-solving abilities. Execute day-to-day tasks and special projects professionally, adhering to established standards, policies, and procedures.
Responsibilities
<ul><li>Provide support to assigned department; may work on small projects or portions of larger projects</li>
<li>Support business strategy and initiatives within the business unit and/or across the organization</li>
<li>Assist and collaborate with various levels of staff to accomplish tasks/assignments</li>
<li>Perform research and analysis; may include quantitative and/or qualitative analysis</li>
<li>Assist with AI Engineering tasks and projects.
</li><li>Maintain professionalism in all interactions, placing member service as priority</li>
<li>Provide comprehensive day-to-day operational support</li>
<li>Provide support in functional areas of the credit union</li>
<li>May provide direct member service in high volume situations</li>
<li>Process and update data in automated systems; may generate and analyze reports</li>
<li>Perform other duties as assigned</li></ul>
Qualifications
<ul><li>Currently pursuing a degree from an accredited college or university</li>
<li>Strong foundation in Computer Science or Data Science</li>
<li>Experience with programming languages such as Python</li>
<li>Understanding of Generative-AI concepts and Large Language Models (LLMs), including their applications and limitations</li>
<li>Familiarity with Prompt Engineering, AI search techniques, vector databases, and Retrieval-Augmented Generation (RAG) frameworks</li>
<li>Knowledge of Data Engineering, APIs, and cloud development</li>
<li>Adaptability to new technologies</li>
<li>Strong research, analytical, and problem-solving abilities</li>
<li>Ability to work independently and collaboratively in a team environment</li>
<li>Desired: Strong academic record with a GPA of 3.0 or higher</li>
<li>Desired: Effective communication skills and a commitment to self-development</li>
<li>Strong organizational, planning, and time management skills</li></ul>
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. 
Our approach to careers is simple yet powerful: Make our mission your passion.<ul><li> 
Best Companies for Latinos to Work for 2024</li></ul><ul><li> 
Computerworld&reg; Best Places to Work in IT</li></ul><ul><li> 
Forbes&reg; 2024 America's Best Large Employers</li></ul><ul><li> 
Forbes&reg; 2024 America's Best Employers for New Grads</li></ul><ul><li> 
Forbes&reg; 2024 America's Best Employers for Tech Workers</li></ul><ul><li> 
Fortune Best Workplaces for Millennials&trade; 2024</li></ul><ul><li> 
Fortune Best Workplaces for Women &trade; 2024</li></ul><ul><li> 
Fortune 100 Best Companies to Work For&reg; 2024</li></ul><ul><li> 
Military Times 2024 Best for Vets Employers</li></ul><ul><li> 
Newsweek Most Loved Workplaces</li></ul> 
<ul><li>2024 PEOPLE&reg; Companies That Care</li></ul><ul><li> 
Ripplematch Recruiting Choice Award</li></ul><ul><li> 
Yello and WayUp Top 100 Internship Programs</li></ul> 

From Fortune. &copy;2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union. 
Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran. 
Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process. 
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team&rsquo;s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position 
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.</div>

Overview
Join Navy Federal as an intern to gain valuable insights into our business, technology, resources, and procedures. This year-round internship offers flexible hours (Full-Time or Part-Time) based on your school schedule. You'll support focused areas, apply your knowledge and education, and develop both technical and soft skills. In a collaborative, team-driven environment, you'll interact with multiple departments, receive guidance from team members and management, and enhance your business knowledge, analytical techniques, and creative problem-solving abilities. Execute day-to-day tasks and special projects professionally, adhering to established standards, policies, and procedures.
Responsibilities
Provide support to assigned department; may work on small projects or portions of larger projects
Support business strategy and initiatives within the business unit and/or across the organization
Assist and collaborate with various levels of staff to accomplish tasks/assignments
Perform research and analysis; may include quantitative and/or qualitative analysis
Assist with AI Engineering tasks and projects.
Maintain professionalism in all interactions, placing member service as priority
Provide comprehensive day-to-day operational support
Provide support in functional areas of the credit union
May provide direct member service in high volume situations
Process and update data in automated systems; may generate and analyze reports
Perform other duties as assigned
Qualifications
Currently pursuing a degree from an accredited college or university
Strong foundation in Computer Science or Data Science
Experience with programming languages such as Python
Understanding of Generative-AI concepts and Large Language Models (LLMs), including their applications and limitations
Familiarity with Prompt Engineering, AI search techniques, vector databases, and Retrieval-Augmented Generation (RAG) frameworks
Knowledge of Data Engineering, APIs, and cloud development
Adaptability to new technologies
Strong research, analytical, and problem-solving abilities
Ability to work independently and collaboratively in a team environment
Desired: Strong academic record with a GPA of 3.0 or higher
Desired: Effective communication skills and a commitment to self-development
Strong organizational, planning, and time management skills
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
Our approach to careers is simple yet powerful: Make our mission your passion.
Best Companies for Latinos to Work for 2024
Computerworld® Best Places to Work in IT
Forbes® 2024 America's Best Large Employers
Forbes® 2024 America's Best Employers for New Grads
Forbes® 2024 America's Best Employers for Tech Workers
Fortune Best Workplaces for Millennials™ 2024
Fortune Best Workplaces for Women ™ 2024
Fortune 100 Best Companies to Work For® 2024
Military Times 2024 Best for Vets Employers
Newsweek Most Loved Workplaces
2024 PEOPLE® Companies That Care
Ripplematch Recruiting Choice Award
Yello and WayUp Top 100 Internship Programs

From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.
Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran.
Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

Navy Federal Credit Union

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