Pension Plan

Work From Home

Flexible Working

Sick Pay

Large

We’re the Office for National Statistics (ONS), the UK’s largest independent producer of official statistics.

The statistics we gather make a real difference, helping people make important decisions for the nation and our communities on everything from health and education to the environment and the cost of living. We’re responsible for the census that happens every ten years and share information and analysis about some of the UK’s most topical issues.

Based on feedback from colleagues, the ONS has been named by Glassdoor as one of the best places to work in the UK in 2023. We’re the first Civil Service department to make it into the top 50.

Government

Office for National Statistics

Data Science

The UK's largest independent producer of official statistics and the recognised national statistical institute of the UK

You must demonstrate experience in IT service management, possess strong leadership and communication skills, and have a solid understanding of ITIL frameworks and service delivery processes.

You will oversee IT service delivery, manage incidents, ensure compliance with policies, coordinate teams, and enhance user satisfaction through effective IT support and communication strategies.

Newport

Location

This role is located at our Newport office and requires on-site attendance at this office location (5 days) due to the nature of the role. You will need to be located near the office base: Government Buildings, Cardiff Road, Newport, South Wales, NP10 8XG.

About The Job

Job summary

We are looking for an experienced IT Service Manager to join our Newport team.

Due to the nature of this role, on-site attendance at Newport office location is required 5 days per week.

You will be responsible for the management, governance and service delivery of the Corporate Technical support Service.

As an IT Service Manager, you will manage a fully functioning multi-sourced service support team with a customer-centric support approach across multiple locations, focussed on service availability, performance, and process maturity.

We are looking for excellent customer service and interpersonal skills, with the proven ability to deliver quality outputs in a fast-paced environment.

You will have the capability to work under pressure and priorities effectively as well as a proven record of stakeholder management with both internal and external customers.

You will have the skills to influence and challenge existing processes, using your communication skills to be able to handle challenging conversations.

Job Description

As an IT Service Manager, you will:


 * Manage a multi-skilled team of infrastructure engineers supporting IT delivery.
 * Provide excellent customer service to both our internal and external customers.
 * Be responsible for managing business relations within the organisation to enable IT delivery.
 * Lead and direct teams to ensure service level agreements (SLAs) and operational level agreements (OLAs) are in place with both Internal and external teams.
 * Liaise with wider IT service functions to ensure services are maintained.
 * Manage the day-to-day delivery of the services, prioritising as appropriate.
 * Plan and may schedule the testing and deployment of releases.
 * Deliver new functionality required by the business while protecting the integrity of existing services, identify risks and impact to the estate, escalating where appropriate.
 * Make sure that service asset and configuration items are properly controlled, and that accurate and reliable information about these assets is available when needed
   
   
   

Person specification

Essential Skills Criteria

Skills and Experience – it is essential you:


 * Influence stakeholders and manage relationships effectively. Build long-term strategic relationships to facilitates and deliver business outcomes.
 * Take accountability of issues that occur and are proactive in searching for potential solutions.
 * Achieve excellent user outcomes.
 * See the bigger picture by taking groups of services, investigating how to get the best of underlying services.
 * Lead investigative work into problems and opportunities in existing processes, driving the collection of information and creation of recommendations for improvements. Can absorb large amounts of conflicting information and use it to produce solutions.
 * Are able to work under pressure and prioritise effectively, regularly assess business need and switching priorities to deliver quality outputs in a fast-paced environment.
   
   
   

Behaviours

We'll assess you against these behaviours during the selection process:


 * Changing and Improving
 * Working Together
 * Communicating and Influencing
 * Seeing the Big Picture
   
   
   

Benefits

Alongside your salary of £39,394, Office for National Statistics contributes £10,636 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

The Office for National Statistics is part of the Civil Service, and as such we share a number of key benefits with other departments, whilst also having our own unique offerings to support our 5400 valued colleagues across the business.

Whether you are hearing about us for the first time or already know a bit about our organisation, we hope that the benefits pack attached (bottom of page) will give you a great insight into the benefits and facilities available to our colleagues, and our fantastic working culture.

This role is part of the cross-government Government Digital and Data (formerly DDaT) profession framework. As a role within Government Digital and Data (formerly DDaT) at the ONS, we also offer benefits such as:


 * Protected Learning Time to spend on your personal development and side-projects.
 * A supportive and active Community of Practice which you will be expected to contribute to, helping ensure you and your colleagues get the training, development and opportunities you need to progress your careers.
   
   
   

We are committed to supporting our people’s wellbeing by offering flexible ways of working that support a healthy work life balance. We are happy to explore opportunities with you about working flexibly in line with our hybrid working policies.

Inclusion & Accessibility

At ONS we are always looking to attract the very best people from the widest possible talent pool, and we are proud to be an inclusive, equal opportunities employer. As a member of the Business Disability Forum and a Disability Confident Leader we’re committed to ensuring that all candidates are treated fairly throughout the recruitment process.

As part of our application process, you will be prompted to provide details of any reasonable adjustments to our recruitment process that you need. If you would like to discuss any reasonable adjustments before applying, please contact the recruitment team in the first instance.

If you would like an accessible version of any of the attachments or recruitment documents below or linked to in this advert, please contact the recruitment team who will be happy to assist.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours and Experience.

Security Clearance

The requirement for SC clearance is to have been present in the UK for 3 consecutive years immediately prior to applying.

A lack of UK residency in itself is not always a bar to security clearance but the Department will need to consider eligibility by exception on a case-by-case basis. You will be asked to provide information regarding your UK residency during your application, and failure to provide this will result in your application being rejected.

If you are unsure that you meet the eligibility above, please read the information available on Gov.uk on this link , or contact the recruitment email on the advert before applying to discuss, as failure to meet the residency requirements will result in your security clearance application being rejected and any offer of employment being withdrawn.

At the point of SC application you will need to provide or give access to the following evidence:


 * Departmental or company records (personnel files, staff reports, sick leave reports and security records)
 * UK criminal records covering both spent and unspent criminal records
 * Your credit and financial history with a credit reference agency
 * Security Services records.
   
   
   

Stage 1 – Application & Sift

Applicants may utilise AI resources in their submissions; ensuring all information provided is factually accurate, truthful, and original, avoiding any form of plagiarism to maintain the authenticity and credibility of the application process.

Please note that all campaigns may be subject to withdrawal at any stage if the internal resource position changes.

Assessment at application stage will be based on your CV, work history, skills, experience and personal statement. Your application should be tailored to demonstrate any skills, knowledge and experience that are relevant to the content of the role.

Your personal statement should be no longer than 1250 words. You should use this space to provide evidence for each essential criteria within the person specification. As the criteria are scored, we would recommend that you give clear examples for each including the impact of your actions and set them out using the STAR acronym (Situation, Task, Action, Result).

Success Profiles Behaviour examples are not required at this stage.

In cases where there are a high number of applications the sift pass mark may be adjusted and candidates will be invited to interview in merit order, i.e. those scoring the highest.

Stage 2 – Interview

Should you be invited to interview, you will be assessed using various assessment techniques aligned to the Civil Service Success Profiles framework, where you'll be assessed against all the behaviours and skills outlined in this advert.

A presentation will be required at interview. Further information will be provided to successful candidates prior to interview.

Interviews will take place from w/c 19/8/2024, and in all cases will be video interviews.

A reserve list may be held for a period up to 12 months from which further appointments may be made.

Important Dates:

Sift date: From 5/8/2024

Interview dates: From w/c 19/8/2024

Dates are subject to change.

For the full terms and conditions of the post, please see attachment below.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) . See our vetting charter (opens in a new window) .

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality Requirements

This job is broadly open to the following groups:


 * UK nationals
 * nationals of the Republic of Ireland
 * nationals of Commonwealth countries who have the right to work in the UK
 * nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
 * nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
 * individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
 * Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
   
   
   

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) .

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) .

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :


 * Name : Government Digital and Data Recruitment Team
 * Email : Government-Digital-and-Data-Recruitment@ons.gov.uk
   
   
   

Recruitment team


 * Email : Government-Digital-and-Data-Recruitment@ons.gov.uk
   
   
   

Further information

If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact recruitment.complaints@ons.gov.uk. If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission

IT Service Manager - Newport - Office for National Statistics

IT Service Manager - Newport

You must build strategic relationships, solve issues proactively, ensure user satisfaction, lead process improvements, prioritize under pressure, and demonstrate key behaviors in collaboration and communication.

You will manage a multi-skilled team, ensure service delivery, maintain SLAs, prioritize operations, oversee testing, protect service integrity, and control asset information.

IT & Cybersecurity

We are looking for an experienced IT Service Manager to join our Newport team.Due to the nature of this role, on-site attendance at Newport office location is required 5 days per week.&nbsp;You will be responsible for the management, governance and service delivery of the Corporate Technical support Service.As an IT Service Manager, you will manage a fully functioning multi-sourced service support team with a customer-centric support approach across multiple locations, focussed on service availability, performance, and process maturity.We are looking for excellent customer service and interpersonal skills, with the proven ability to deliver quality outputs in a fast-paced environment.You will have the capability to work under pressure and priorities effectively as well as a proven record of stakeholder management with both internal and external customers.You will have the skills to influence and challenge existing processes, using your communication skills to be able to handle challenging conversations.&nbsp;Job descriptionAs an IT Service Manager, you will:Manage a multi-skilled team of infrastructure engineers supporting IT delivery.Provide excellent customer service to both our internal and external customers.&nbsp;Be responsible for managing business relations within the organisation to enable IT delivery.&nbsp;Lead and direct teams to ensure service level agreements (SLAs) and operational level agreements (OLAs) are in place with both Internal and external teams.&nbsp;Liaise with wider IT service functions to ensure services are maintained.&nbsp;Manage the day-to-day delivery of the services, prioritising as appropriate.&nbsp;Plan and may schedule the testing and deployment of releases.Deliver new functionality required by the business while protecting the integrity of existing services, identify risks and impact to the estate, escalating where appropriate.Make sure that service asset and configuration items are properly controlled, and that accurate and reliable information about these assets is available when neededPerson specificationEssential Skills CriteriaSkills and Experience – it is essential you:Influence stakeholders and manage relationships effectively. Build long-term strategic relationships to facilitates and deliver business outcomes.Take accountability of issues that occur and are proactive in searching for potential solutions.Achieve excellent user outcomes.See the bigger picture by taking groups of services, investigating how to get the best of underlying services.Lead investigative work into problems and opportunities in existing processes, driving the collection of information and creation of recommendations for improvements. Can absorb large amounts of conflicting information and use it to produce solutions.Are able to work under pressure and prioritise effectively, regularly assess business need and switching priorities to deliver quality outputs in a fast-paced environment.BehavioursWe'll assess you against these behaviours during the selection process:Changing and ImprovingWorking TogetherCommunicating and InfluencingSeeing the Big Pictures

We are looking for an experienced IT Service Manager to join our Newport team.Due to the nature of this role, on-site attendance at Newport office location is required 5 days per week. You will be responsible for the management, governance and service delivery of the Corporate Technical support Service.As an IT Service Manager, you will manage a fully functioning multi-sourced service support team with a customer-centric support approach across multiple locations, focussed on service availability, performance, and process maturity.We are looking for excellent customer service and interpersonal skills, with the proven ability to deliver quality outputs in a fast-paced environment.You will have the capability to work under pressure and priorities effectively as well as a proven record of stakeholder management with both internal and external customers.You will have the skills to influence and challenge existing processes, using your communication skills to be able to handle challenging conversations. Job descriptionAs an IT Service Manager, you will:Manage a multi-skilled team of infrastructure engineers supporting IT delivery.Provide excellent customer service to both our internal and external customers. Be responsible for managing business relations within the organisation to enable IT delivery. Lead and direct teams to ensure service level agreements (SLAs) and operational level agreements (OLAs) are in place with both Internal and external teams. Liaise with wider IT service functions to ensure services are maintained. Manage the day-to-day delivery of the services, prioritising as appropriate. Plan and may schedule the testing and deployment of releases.Deliver new functionality required by the business while protecting the integrity of existing services, identify risks and impact to the estate, escalating where appropriate.Make sure that service asset and configuration items are properly controlled, and that accurate and reliable information about these assets is available when neededPerson specificationEssential Skills CriteriaSkills and Experience – it is essential you:Influence stakeholders and manage relationships effectively. Build long-term strategic relationships to facilitates and deliver business outcomes.Take accountability of issues that occur and are proactive in searching for potential solutions.Achieve excellent user outcomes.See the bigger picture by taking groups of services, investigating how to get the best of underlying services.Lead investigative work into problems and opportunities in existing processes, driving the collection of information and creation of recommendations for improvements. Can absorb large amounts of conflicting information and use it to produce solutions.Are able to work under pressure and prioritise effectively, regularly assess business need and switching priorities to deliver quality outputs in a fast-paced environment.BehavioursWe'll assess you against these behaviours during the selection process:Changing and ImprovingWorking TogetherCommunicating and InfluencingSeeing the Big Pictures

&lt;strong&gt;Location&lt;br&gt;&lt;br&gt;&lt;/strong&gt;This role is located at our Newport office and requires on-site attendance at this office location (5 days) due to the nature of the role. You will need to be located near the office base: Government Buildings, Cardiff Road, Newport, South Wales, NP10 8XG.&lt;br&gt;&lt;br&gt;&lt;strong&gt;About The Job&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Job summary&lt;br&gt;&lt;br&gt;&lt;/strong&gt;We are looking for an experienced IT Service Manager to join our Newport team.&lt;br&gt;&lt;br&gt;Due to the nature of this role, on-site attendance at Newport office location is required 5 days per week.&lt;br&gt;&lt;br&gt;You will be responsible for the management, governance and service delivery of the Corporate Technical support Service.&lt;br&gt;&lt;br&gt;As an IT Service Manager, you will manage a fully functioning multi-sourced service support team with a customer-centric support approach across multiple locations, focussed on service availability, performance, and process maturity.&lt;br&gt;&lt;br&gt;We are looking for excellent customer service and interpersonal skills, with the proven ability to deliver quality outputs in a fast-paced environment.&lt;br&gt;&lt;br&gt;You will have the capability to work under pressure and priorities effectively as well as a proven record of stakeholder management with both internal and external customers.&lt;br&gt;&lt;br&gt;You will have the skills to influence and challenge existing processes, using your communication skills to be able to handle challenging conversations.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Job Description&lt;br&gt;&lt;br&gt;&lt;/strong&gt;As an IT Service Manager, you will:&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Manage a multi-skilled team of infrastructure engineers supporting IT delivery.&lt;/li&gt;&lt;li&gt;Provide excellent customer service to both our internal and external customers. &lt;/li&gt;&lt;li&gt;Be responsible for managing business relations within the organisation to enable IT delivery. &lt;/li&gt;&lt;li&gt;Lead and direct teams to ensure service level agreements (SLAs) and operational level agreements (OLAs) are in place with both Internal and external teams. &lt;/li&gt;&lt;li&gt;Liaise with wider IT service functions to ensure services are maintained. &lt;/li&gt;&lt;li&gt;Manage the day-to-day delivery of the services, prioritising as appropriate. &lt;/li&gt;&lt;li&gt;Plan and may schedule the testing and deployment of releases.&lt;/li&gt;&lt;li&gt;Deliver new functionality required by the business while protecting the integrity of existing services, identify risks and impact to the estate, escalating where appropriate.&lt;/li&gt;&lt;li&gt;Make sure that service asset and configuration items are properly controlled, and that accurate and reliable information about these assets is available when needed&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Person specification&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Essential Skills Criteria&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Skills and Experience – it is essential you:&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Influence stakeholders and manage relationships effectively. Build long-term strategic relationships to facilitates and deliver business outcomes.&lt;/li&gt;&lt;li&gt;Take accountability of issues that occur and are proactive in searching for potential solutions.&lt;/li&gt;&lt;li&gt;Achieve excellent user outcomes.&lt;/li&gt;&lt;li&gt;See the bigger picture by taking groups of services, investigating how to get the best of underlying services.&lt;/li&gt;&lt;li&gt;Lead investigative work into problems and opportunities in existing processes, driving the collection of information and creation of recommendations for improvements. Can absorb large amounts of conflicting information and use it to produce solutions.&lt;/li&gt;&lt;li&gt;Are able to work under pressure and prioritise effectively, regularly assess business need and switching priorities to deliver quality outputs in a fast-paced environment.&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Behaviours&lt;br&gt;&lt;br&gt;&lt;/strong&gt;We'll assess you against these behaviours during the selection process:&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Changing and Improving&lt;/li&gt;&lt;li&gt;Working Together&lt;/li&gt;&lt;li&gt;Communicating and Influencing&lt;/li&gt;&lt;li&gt;Seeing the Big Picture&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Benefits&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Alongside your salary of £39,394, Office for National Statistics contributes £10,636 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.&lt;br&gt;&lt;br&gt;The Office for National Statistics is part of the Civil Service, and as such we share a number of key benefits with other departments, whilst also having our own unique offerings to support our 5400 valued colleagues across the business.&lt;br&gt;&lt;br&gt;Whether you are hearing about us for the first time or already know a bit about our organisation, we hope that the benefits pack attached (bottom of page) will give you a great insight into the benefits and facilities available to our colleagues, and our fantastic working culture.&lt;br&gt;&lt;br&gt;This role is part of the cross-government Government Digital and Data (formerly DDaT) profession framework. As a role within Government Digital and Data (formerly DDaT) at the ONS, we also offer benefits such as:&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt; Protected Learning Time to spend on your personal development and side-projects.&lt;/li&gt;&lt;li&gt; A supportive and active Community of Practice which you will be expected to contribute to, helping ensure you and your colleagues get the training, development and opportunities you need to progress your careers.&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;We are committed to supporting our people’s wellbeing by offering flexible ways of working that support a healthy work life balance. We are happy to explore opportunities with you about working flexibly in line with our hybrid working policies.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Inclusion &amp;amp; Accessibility&lt;br&gt;&lt;br&gt;&lt;/strong&gt;At ONS we are always looking to attract the very best people from the widest possible talent pool, and we are proud to be an inclusive, equal opportunities employer. As a member of the Business Disability Forum and a Disability Confident Leader we’re committed to ensuring that all candidates are treated fairly throughout the recruitment process.&lt;br&gt;&lt;br&gt;As part of our application process, you will be prompted to provide details of any reasonable adjustments to our recruitment process that you need. If you would like to discuss any reasonable adjustments before applying, please contact the recruitment team in the first instance.&lt;br&gt;&lt;br&gt;If you would like an accessible version of any of the attachments or recruitment documents below or linked to in this advert, please contact the recruitment team who will be happy to assist.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Things you need to know&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Selection process details&lt;br&gt;&lt;br&gt;&lt;/strong&gt;This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours and Experience.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Security Clearance&lt;br&gt;&lt;br&gt;&lt;/strong&gt;The requirement for SC clearance is to have been present in the UK for 3 consecutive years immediately prior to applying.&lt;br&gt;&lt;br&gt;A lack of UK residency in itself is not always a bar to security clearance but the Department will need to consider eligibility by exception on a case-by-case basis. You will be asked to provide information regarding your UK residency during your application, and failure to provide this will result in your application being rejected.&lt;br&gt;&lt;br&gt;If you are unsure that you meet the eligibility above, please read the information available on Gov.uk on this link , or contact the recruitment email on the advert before applying to discuss, as failure to meet the residency requirements will result in your security clearance application being rejected and any offer of employment being withdrawn.&lt;br&gt;&lt;br&gt;At the point of SC application you will need to provide or give access to the following evidence:&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Departmental or company records (personnel files, staff reports, sick leave reports and security records) &lt;/li&gt;&lt;li&gt;UK criminal records covering both spent and unspent criminal records &lt;/li&gt;&lt;li&gt;Your credit and financial history with a credit reference agency &lt;/li&gt;&lt;li&gt;Security Services records.&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Stage 1 – Application &amp;amp; Sift &lt;br&gt;&lt;br&gt;&lt;/strong&gt;Applicants may utilise AI resources in their submissions; ensuring all information provided is factually accurate, truthful, and original, avoiding any form of plagiarism to maintain the authenticity and credibility of the application process.&lt;br&gt;&lt;br&gt;Please note that all campaigns may be subject to withdrawal at any stage if the internal resource position changes.&lt;br&gt;&lt;br&gt;Assessment at application stage will be based on your CV, work history, skills, experience and personal statement. Your application should be tailored to demonstrate any skills, knowledge and experience that are relevant to the content of the role.&lt;br&gt;&lt;br&gt;Your personal statement should be no longer than 1250 words. You should use this space to provide evidence for each essential criteria within the person specification. As the criteria are scored, we would recommend that you give clear examples for each including the impact of your actions and set them out using the STAR acronym (Situation, Task, Action, Result).&lt;br&gt;&lt;br&gt;Success Profiles Behaviour examples are not required at this stage.&lt;br&gt;&lt;br&gt;In cases where there are a high number of applications the sift pass mark may be adjusted and candidates will be invited to interview in merit order, i.e. those scoring the highest.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Stage 2 – Interview&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Should you be invited to interview, you will be assessed using various assessment techniques aligned to the Civil Service Success Profiles framework, where you'll be assessed against all the behaviours and skills outlined in this advert.&lt;br&gt;&lt;br&gt;A presentation will be required at interview. Further information will be provided to successful candidates prior to interview.&lt;br&gt;&lt;br&gt;Interviews will take place from w/c 19/8/2024, and in all cases will be video interviews.&lt;br&gt;&lt;br&gt;A reserve list may be held for a period up to 12 months from which further appointments may be made.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Important Dates:&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Sift date: From 5/8/2024&lt;br&gt;&lt;br&gt;Interview dates: From w/c 19/8/2024&lt;br&gt;&lt;br&gt;Dates are subject to change.&lt;br&gt;&lt;br&gt;For the full terms and conditions of the post, please see attachment below.&lt;br&gt;&lt;br&gt;Feedback will only be provided if you attend an interview or assessment.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Security&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Successful candidates must undergo a criminal record check.&lt;br&gt;&lt;br&gt;Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) . See our vetting charter (opens in a new window) .&lt;br&gt;&lt;br&gt;People working with government assets must complete baseline personnel security standard (opens in new window) checks.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Nationality Requirements&lt;br&gt;&lt;br&gt;&lt;/strong&gt;This job is broadly open to the following groups:&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;UK nationals&lt;/li&gt;&lt;li&gt;nationals of the Republic of Ireland&lt;/li&gt;&lt;li&gt;nationals of Commonwealth countries who have the right to work in the UK&lt;/li&gt;&lt;li&gt;nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) &lt;/li&gt;&lt;li&gt;nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)&lt;/li&gt;&lt;li&gt;individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020&lt;/li&gt;&lt;li&gt;Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Further information on nationality requirements (opens in a new window)&lt;br&gt;&lt;br&gt;&lt;strong&gt;Working for the Civil Service&lt;br&gt;&lt;br&gt;&lt;/strong&gt;The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.&lt;br&gt;&lt;br&gt;We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) .&lt;br&gt;&lt;br&gt;The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.&lt;br&gt;&lt;br&gt;The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Diversity and Inclusion&lt;br&gt;&lt;br&gt;&lt;/strong&gt;The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) .&lt;br&gt;&lt;br&gt;&lt;strong&gt;Apply and further information&lt;br&gt;&lt;br&gt;&lt;/strong&gt;This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.&lt;br&gt;&lt;br&gt;Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Contact point for applicants&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Job contact : &lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt; Name : Government Digital and Data Recruitment Team &lt;/li&gt;&lt;li&gt; Email : Government-Digital-and-Data-Recruitment@ons.gov.uk &lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Recruitment team&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt; Email : Government-Digital-and-Data-Recruitment@ons.gov.uk &lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Further information&lt;br&gt;&lt;br&gt;&lt;/strong&gt;If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact recruitment.complaints@ons.gov.uk. If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission

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