We regulate England and Wales' water sector, so companies provide the best customer service and improve the environment.
Centre City Tower, 7 Hill Street, Birmingham, B5 4UA, GB
Without water, life can't flow smoothly. Ofwat is the economic regulator of the water sector, and we’re working to improve life through water: keeping water flowing, bills affordable and helping to ensure the health of our rivers and waterways. We're here to ensure water companies do the right thing: supporting customers and communities, improving the environment, and making sure our water supplies are secure for future generations. Our work involves overseeing water company performance, driving water companies to meet long term challenges through increased collaboration and partnership, and pushing water companies to deliver more for customers, society and the environment.
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Support
We work collaboratively, we stand by each other and are committed to each other's wellbeing
Ambition
We aim high in the best interests of customers, the environment and society
Integrity
We act and speak honestly, and have the confidence to challenge and be challenged. We have difficult conversations when needed and we will do what we say we will
Learning
We love to learn about new ideas and different ways of doing things and we help each other to develop and grow
Ownership
We each take responsibility for our own actions and care about our impact on others
Respect
We value people for who they are, and the ideas and perspectives they bring