Fortune 500

We’re a cloud technology company that provides organizations around the world with computing infrastructure and software to help them innovate, unlock efficiencies and become more effective. We also created the world’s first – and only – autonomous database to help organize and secure our customers’ data.

Oracle Cloud Infrastructure offers higher performance, security, and cost savings. It is designed so businesses can move workloads easily from on-premises systems to the cloud, and between cloud and on-premises and other clouds. Oracle Cloud applications provide business leaders with modern applications that help them innovate, attain sustainable growth, and become more resilient.

The work we do is not only transforming the world of business--it's helping defend governments, and advance scientific and medical research. From nonprofits to companies of all sizes, millions of people use our tools to streamline supply chains, make HR more human, quickly pivot to a new financial plan, and connect data and people around the world.

At work, we embrace diversity, encourage personal and professional growth, and celebrate a global team of passionate people developing innovative technologies that help people and companies tackle real-world problems head-on.

Technology

Oracle

Job Description

Join the development team as a central resource and driving force for our database development tools and services. Help design the product, build the product, evangelize the product, support the product, and document the product. You are not solely responsible for any one area, but are a critical resource for making sure these things are done and done well.

Career Level - IC4

Responsibilities

As a member of the product development division, you will work with internal and external customers to identify challenges and opportunities around the development, deployment, and monitoring of database applications. Communicate requirements to development teams, provide UI and UX feedback during the development process, and see products land in production. Externally evangelize technology and help customers be successful with our products and services. Collaborate and coordinate with Support, Documentation, and QA teams - YOU are the face of R&D internally and externally.

Perform market analysis as needed, research up and coming technologies, and maintain awareness of general industry trends.

Present to customers and communities at online and in-person events.

Build collateral such as presentations (PPT), technical briefs, blog posts, video tutorials, and Oracle LiveLabs hands-on tutorials.

Own the product roadmap, work with dev managers to set release targets for new features and innovations.

Qualifications

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

Canada: Hiring Range from $76,700 - $167,000 CAD per year

US: Hiring Range: from $87,600 - $199,500 per year. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:


 * Medical, dental, and vision insurance, including expert medical opinion
 * Short term disability and long term disability
 * Life insurance and AD&D
 * Supplemental life insurance (Employee/Spouse/Child)
 * Health care and dependent care Flexible Spending Accounts
 * Pre-tax commuter and parking benefits
 * 401(k) Savings and Investment Plan with company match
 * Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
 * 11 paid holidays
 * Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
 * Paid parental leave
 * Adoption assistance
 * Employee Stock Purchase Plan
 * Financial planning and group legal
 * Voluntary benefits including auto, homeowner and pet insurance
   
   
   

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

This job requires proficiency in the English language. Oracle is a global company with operations in dozens of countries around the world and our teams, including the team this position is part of, are comprised of individuals located in various jurisdictions. As is required of employees in all jobs at Oracle in North America, candidates for this position are required to understand, and communicate, in English so that in the course of performing their work, they can interact with teammates in other locations who are not fluent in the French language.

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.


 * Which includes being a United States Affirmative Action Employer

Product Manager/Strategy 4-ProdDev - Oracle

United States

&lt;strong&gt;Job Description&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Join the development team as a central resource and driving force for our database development tools and services. Help design the product, build the product, evangelize the product, support the product, and document the product. You are not solely responsible for any one area, but are a critical resource for making sure these things are done and done well.&lt;br&gt;&lt;br&gt;Career Level - IC4&lt;br&gt;&lt;br&gt;&lt;strong&gt;Responsibilities&lt;br&gt;&lt;br&gt;&lt;/strong&gt;As a member of the product development division, you will work with internal and external customers to identify challenges and opportunities around the development, deployment, and monitoring of database applications. Communicate requirements to development teams, provide UI and UX feedback during the development process, and see products land in production. Externally evangelize technology and help customers be successful with our products and services. Collaborate and coordinate with Support, Documentation, and QA teams - YOU are the face of R&amp;amp;D internally and externally.&lt;br&gt;&lt;br&gt;Perform market analysis as needed, research up and coming technologies, and maintain awareness of general industry trends.&lt;br&gt;&lt;br&gt;Present to customers and communities at online and in-person events.&lt;br&gt;&lt;br&gt;Build collateral such as presentations (PPT), technical briefs, blog posts, video tutorials, and Oracle LiveLabs hands-on tutorials.&lt;br&gt;&lt;br&gt;Own the product roadmap, work with dev managers to set release targets for new features and innovations.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Qualifications&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Disclaimer:&lt;br&gt;&lt;br&gt;&lt;strong&gt;Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Range and benefit information provided in this posting are specific to the stated locations only&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Canada: Hiring Range from $76,700 - $167,000 CAD per year&lt;br&gt;&lt;br&gt;US: Hiring Range: from $87,600 - $199,500 per year. May be eligible for bonus and equity.&lt;br&gt;&lt;br&gt;Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.&lt;br&gt;&lt;br&gt;Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.&lt;br&gt;&lt;br&gt;Oracle US offers a comprehensive benefits package which includes the following:&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt; Medical, dental, and vision insurance, including expert medical opinion&lt;/li&gt;&lt;li&gt; Short term disability and long term disability&lt;/li&gt;&lt;li&gt; Life insurance and AD&amp;amp;D&lt;/li&gt;&lt;li&gt; Supplemental life insurance (Employee/Spouse/Child)&lt;/li&gt;&lt;li&gt; Health care and dependent care Flexible Spending Accounts&lt;/li&gt;&lt;li&gt; Pre-tax commuter and parking benefits&lt;/li&gt;&lt;li&gt; 401(k) Savings and Investment Plan with company match&lt;/li&gt;&lt;li&gt; Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.&lt;/li&gt;&lt;li&gt; 11 paid holidays&lt;/li&gt;&lt;li&gt; Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.&lt;/li&gt;&lt;li&gt; Paid parental leave&lt;/li&gt;&lt;li&gt; Adoption assistance&lt;/li&gt;&lt;li&gt; Employee Stock Purchase Plan&lt;/li&gt;&lt;li&gt; Financial planning and group legal&lt;/li&gt;&lt;li&gt; Voluntary benefits including auto, homeowner and pet insurance&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.&lt;br&gt;&lt;br&gt;This job requires proficiency in the English language. Oracle is a global company with operations in dozens of countries around the world and our teams, including the team this position is part of, are comprised of individuals located in various jurisdictions. As is required of employees in all jobs at Oracle in North America, candidates for this position are required to understand, and communicate, in English so that in the course of performing their work, they can interact with teammates in other locations who are not fluent in the French language.&lt;br&gt;&lt;br&gt;&lt;strong&gt;About Us&lt;br&gt;&lt;br&gt;&lt;/strong&gt;As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.&lt;br&gt;&lt;br&gt;When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.&lt;br&gt;&lt;br&gt;We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.&lt;br&gt;&lt;br&gt;Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.&lt;br&gt;&lt;br&gt;We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Disclaimer:&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt; Which includes being a United States Affirmative Action Employer&lt;/li&gt;&lt;/ul&gt;

Product Manager/Strategy 4-ProdDev

Orlando

Job Description

Join us in making a significant impact within the Oracle Health Support organization!

As a valued member of our Support team, you'll play a crucial role in assisting patients with resolving issues related to their patient portals, utilizing both phone and electronic channels. Your primary focus will be on delivering exceptional support, meeting predefined goals, using our Knowledge Base, creating product documentation, using web resources, and conducting testing to efficiently address concerns.

In this dynamic position, you'll provide timely guidance and resolution to patients across a spectrum of technical and non-technical challenges, ranging from product navigation to registration and account management.

Whether working remotely or in a call center environment, you'll serve as the frontline liaison between patients and our clients, fostering positive experiences and ensuring satisfaction!

As you grow in this role, you'll deepen your understanding of our core technologies and applications, becoming a trusted expert in specific product areas. While prior experience with Oracle products is beneficial, we welcome individuals eager to learn and adapt quickly.

Proficiency in operating systems, hardware, software, networking, and the interrelationships among these elements in customer environments is essential.

Outstanding communication skills, adept time management abilities, and a proven track record of collaboration are critical in this role. We're seeking individuals who are committed to customer success and have a passion for delivering excellence in every interaction!

If you're ready to make a meaningful impact on others and grow your skills within a supportive and dynamic environment, we invite you to apply to our Oracle Health Support team!

Career Level -

Responsibilities

Basic Qualifications


 * At least 4 years total combined related work experience and completed higher education
 * High School Diploma
   
   
   

Preferred Qualifications


 * Bachelor's degree or equivalent relevant work experience
   
   
   

Expectations


 * Perform other responsibilities as assigned
 * Willing to work additional or irregular hours as needed and allowed by local regulations
 * Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within scope of position
   
   
   

Qualifications

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range: from $15.00 - $28.65 per hour; from $31,200 - $59,600 per year.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:


 * Medical, dental, and vision insurance, including expert medical opinion
 * Short term disability and long term disability
 * Life insurance and AD&D
 * Supplemental life insurance (Employee/Spouse/Child)
 * Health care and dependent care Flexible Spending Accounts
 * Pre-tax commuter and parking benefits
 * 401(k) Savings and Investment Plan with company match
 * Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
 * 11 paid holidays
 * Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
 * Paid parental leave
 * Adoption assistance
 * Employee Stock Purchase Plan
 * Financial planning and group legal
 * Voluntary benefits including auto, homeowner and pet insurance
   
   
   

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.


 * Which includes being a United States Affirmative Action Employer

Support Analyst - Oracle

&lt;strong&gt;Job Description&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Join us in making a significant impact within the Oracle Health Support organization!&lt;br&gt;&lt;br&gt;As a valued member of our Support team, you'll play a crucial role in assisting patients with resolving issues related to their patient portals, utilizing both phone and electronic channels. Your primary focus will be on delivering exceptional support, meeting predefined goals, using our Knowledge Base, creating product documentation, using web resources, and conducting testing to efficiently address concerns.&lt;br&gt;&lt;br&gt;In this dynamic position, you'll provide timely guidance and resolution to patients across a spectrum of technical and non-technical challenges, ranging from product navigation to registration and account management.&lt;br&gt;&lt;br&gt;Whether working remotely or in a call center environment, you'll serve as the frontline liaison between patients and our clients, fostering positive experiences and ensuring satisfaction!&lt;br&gt;&lt;br&gt;As you grow in this role, you'll deepen your understanding of our core technologies and applications, becoming a trusted expert in specific product areas. While prior experience with Oracle products is beneficial, we welcome individuals eager to learn and adapt quickly.&lt;br&gt;&lt;br&gt;Proficiency in operating systems, hardware, software, networking, and the interrelationships among these elements in customer environments is essential.&lt;br&gt;&lt;br&gt;Outstanding communication skills, adept time management abilities, and a proven track record of collaboration are critical in this role. We're seeking individuals who are committed to customer success and have a passion for delivering excellence in every interaction!&lt;br&gt;&lt;br&gt;If you're ready to make a meaningful impact on others and grow your skills within a supportive and dynamic environment, we invite you to apply to our Oracle Health Support team!&lt;br&gt;&lt;br&gt;Career Level -&lt;br&gt;&lt;br&gt;&lt;strong&gt;Responsibilities&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Basic Qualifications&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;At least 4 years total combined related work experience and completed higher education&lt;/li&gt;&lt;li&gt;High School Diploma&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Preferred Qualifications&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Bachelor's degree or equivalent relevant work experience&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Expectations&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Perform other responsibilities as assigned&lt;/li&gt;&lt;li&gt;Willing to work additional or irregular hours as needed and allowed by local regulations&lt;/li&gt;&lt;li&gt;Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within scope of position&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Qualifications&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Disclaimer:&lt;br&gt;&lt;br&gt;&lt;strong&gt;Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Range and benefit information provided in this posting are specific to the stated locations only&lt;br&gt;&lt;br&gt;&lt;/strong&gt;US: Hiring Range: from $15.00 - $28.65 per hour; from $31,200 - $59,600 per year.&lt;br&gt;&lt;br&gt;Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.&lt;br&gt;&lt;br&gt;Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.&lt;br&gt;&lt;br&gt;Oracle US offers a comprehensive benefits package which includes the following:&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt; Medical, dental, and vision insurance, including expert medical opinion&lt;/li&gt;&lt;li&gt; Short term disability and long term disability&lt;/li&gt;&lt;li&gt; Life insurance and AD&amp;amp;D&lt;/li&gt;&lt;li&gt; Supplemental life insurance (Employee/Spouse/Child)&lt;/li&gt;&lt;li&gt; Health care and dependent care Flexible Spending Accounts&lt;/li&gt;&lt;li&gt; Pre-tax commuter and parking benefits&lt;/li&gt;&lt;li&gt; 401(k) Savings and Investment Plan with company match&lt;/li&gt;&lt;li&gt; Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.&lt;/li&gt;&lt;li&gt; 11 paid holidays&lt;/li&gt;&lt;li&gt; Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.&lt;/li&gt;&lt;li&gt; Paid parental leave&lt;/li&gt;&lt;li&gt; Adoption assistance&lt;/li&gt;&lt;li&gt; Employee Stock Purchase Plan&lt;/li&gt;&lt;li&gt; Financial planning and group legal&lt;/li&gt;&lt;li&gt; Voluntary benefits including auto, homeowner and pet insurance&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.&lt;br&gt;&lt;br&gt;&lt;strong&gt;About Us&lt;br&gt;&lt;br&gt;&lt;/strong&gt;As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.&lt;br&gt;&lt;br&gt;When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.&lt;br&gt;&lt;br&gt;We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.&lt;br&gt;&lt;br&gt;Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.&lt;br&gt;&lt;br&gt;We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Disclaimer:&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt; Which includes being a United States Affirmative Action Employer&lt;/li&gt;&lt;/ul&gt;

Support Analyst

You should have experience in network monitoring, troubleshooting cloud services, strong analytical skills, familiarity with scripting languages, and excellent communication abilities.

You will monitor cloud services, troubleshoot issues, ensure performance, manage incidents, collaborate with teams, and optimize operations to enhance service reliability and efficiency.

Los Angeles

San Francisco

San Diego

Houston

Chicago

Dallas

Miami

Philadelphia

Atlanta

New York City

Boston

Seattle

Denver

San Jose

Indianapolis

Baltimore

Nashville

Cleveland

Columbus

Kansas City

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          <p>Supports the design, deployment, and operations of a large-scale global Oracle cloud computing environment (Oracle Cloud Infrastructure - OCI). Primarily focused on development and support of network fabric and systems through a combination of a deep level understanding of networking at the protocol level coupled with programming skills to support the intensive automation required to operate a production environment. As OCI is a cloud-based network with a global footprint, this support will include hundreds of thousands of network devices supporting millions of servers, connected over a mix of dedicated backbone infrastructure and the Internet. </p>
          <p>Participate in Network lifecycle management through network build and/or upgrade projects. Using existing procedures and tooling, develop and safely complete network changes. Attend and chip in to the related projects and sprint planning. Develop and improve runbooks and methods of procedures. Assist in the onboarding of new team members. Regularly participate in network solution design review and provide feedback. Participate in operational rotations in either primary or secondary positions. Provide break-fix support for events. Triage event tickets and remediate or call out as needed. Support root causes analysis as required. Leverage existing tooling and automation to complete critical tasks, such as device upgrades. Preference for individuals with experience in scripting and network automation - Python, Puppet, SQL, and/or Ansible. </p>
          <p>Have worked with large enterprise network infrastructure supporting 24/7 and willing to work in rotational shifts in a network operations role. Provide on-call support services as needed and aid others. Job duties are varied and complex, needing independent judgment. Ability to act in a project lead role, as needed. Possess analytical skills in resolving network issues with advanced troubleshooting and coordination with onsite support teams and vendors. Experience in using monitoring tools to assist with incident management to identify actionable incidents. Highly motivated and self-starter. </p>
          <p>Bachelor’s degree is preferred with at least 4 years of network-related experience. Experience working in a large ISP or cloud provider environment. Exposure to commodity Ethernet hardware (Broadcom/Mellanox), protocol experience with BGP/OSPF/IS-IS, TCP, IPv4, IPv6, DNS, DHCP, MPLS. Experience with networking protocols such as TCP/IP, VPN, DNS, DHCP, and SSL. Experience supporting network technologies, especially Juniper, Cisco, Arista, firewalls, and switches. InfiniBand experience is a plus. Strong analytical skills and ability to collate and interpret data from various sources. Ability to diagnose network alerts to assess and prioritize faults and respond or escalate accordingly. Strong oral and written communication skills. Experience with Incident Response plans and strategies. Excellent time management and organization skills. Comfortable and able to deal with a wide range of issues in a fast-paced environment. Cisco and Juniper certifications are desired. Excellent organizational, verbal, and written communication skills. </p>
         </div>
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 <p>Career Level - IC3</p>
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    <p>We are looking for thoughtful, hands-on engineers to join our Global Network Operations Center Team (GNOC), which acts as a front-line for physical network issues supporting 24x7x365. GNOC is responsible for performing data collection, triage, technical analysis, incident mitigation, and redirection as needed to maintain and optimize operations for the physical network infrastructure. </p>
    <p>Our three main job roles are: </p>
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     <ul>
      <li>to ensure maximum possible service availability and performance </li>
     </ul>
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      <li>to deliver premier customer service </li>
     </ul>
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      <li>to provide support services for Engineering and other technical teams </li>
     </ul>
    </div>
    <p>These result in a highly diverse range of duties for the GNOC. Our engineers will be able to centrally administer OCI’s networks and automate responses to common operational problems using the network automation API. </p>
    <ul>
     <li>Identifying actionable incidents using a monitoring system, strong analytical problem-solving skills to mitigate network events/incidents, and following up on routine root cause analysis (RCA), coordinating with support teams and vendors. </li>
     <li>Join major events/incidents calls, use technical and analytical skills to resolve network issues that impact Oracle customer/service, coordinate with SMEs, and provide RCA. </li>
     <li>Fault handling and escalation (identifying and responding to faults on OCI’s systems and networks, collaborating closely with 3rd party suppliers, handling escalation through to resolution). </li>
     <li>Development of knowledge and skills in network and system administration, particularly with regard to OCI’s own architecture and platforms. </li>
     <li>You will use automation to complete work and develop scripts for routine tasks. </li>
     <li>Implementing network changes following the defined Oracle organizational change process. </li>
     <li>Maintain records of equipment failure and liaise with engineers and suppliers as necessary. </li>
     <li>Lead efforts to update team documentation (runbooks, operations guides, technical documentation) and mentor new hires during their onboarding. </li>
     <li>Assists in the implementation of short, medium, and long-term plans to achieve project objectives, and regularly interacts with senior management or network leadership to ensure team objectives are met. </li>
     <li>Work with a premier team located across the world - the OCI Global Network Operations team who supports the network infrastructure environment with a 24/7 shift model.</li>
    </ul>
   </div>
  </div>
 </div>
</div>


 
  
   
    
     
      
       
        
         
          Supports the design, deployment, and operations of a large-scale global Oracle cloud computing environment (Oracle Cloud Infrastructure - OCI). Primarily focused on development and support of network fabric and systems through a combination of a deep level understanding of networking at the protocol level coupled with programming skills to support the intensive automation required to operate a production environment. As OCI is a cloud-based network with a global footprint, this support will include hundreds of thousands of network devices supporting millions of servers, connected over a mix of dedicated backbone infrastructure and the Internet. 
          Participate in Network lifecycle management through network build and/or upgrade projects. Using existing procedures and tooling, develop and safely complete network changes. Attend and chip in to the related projects and sprint planning. Develop and improve runbooks and methods of procedures. Assist in the onboarding of new team members. Regularly participate in network solution design review and provide feedback. Participate in operational rotations in either primary or secondary positions. Provide break-fix support for events. Triage event tickets and remediate or call out as needed. Support root causes analysis as required. Leverage existing tooling and automation to complete critical tasks, such as device upgrades. Preference for individuals with experience in scripting and network automation - Python, Puppet, SQL, and/or Ansible. 
          Have worked with large enterprise network infrastructure supporting 24/7 and willing to work in rotational shifts in a network operations role. Provide on-call support services as needed and aid others. Job duties are varied and complex, needing independent judgment. Ability to act in a project lead role, as needed. Possess analytical skills in resolving network issues with advanced troubleshooting and coordination with onsite support teams and vendors. Experience in using monitoring tools to assist with incident management to identify actionable incidents. Highly motivated and self-starter. 
          Bachelor’s degree is preferred with at least 4 years of network-related experience. Experience working in a large ISP or cloud provider environment. Exposure to commodity Ethernet hardware (Broadcom/Mellanox), protocol experience with BGP/OSPF/IS-IS, TCP, IPv4, IPv6, DNS, DHCP, MPLS. Experience with networking protocols such as TCP/IP, VPN, DNS, DHCP, and SSL. Experience supporting network technologies, especially Juniper, Cisco, Arista, firewalls, and switches. InfiniBand experience is a plus. Strong analytical skills and ability to collate and interpret data from various sources. Ability to diagnose network alerts to assess and prioritize faults and respond or escalate accordingly. Strong oral and written communication skills. Experience with Incident Response plans and strategies. Excellent time management and organization skills. Comfortable and able to deal with a wide range of issues in a fast-paced environment. Cisco and Juniper certifications are desired. Excellent organizational, verbal, and written communication skills. 
         
        
       
      
     
    
   
  
 
 Career Level - IC3
 


 
  
   
    We are looking for thoughtful, hands-on engineers to join our Global Network Operations Center Team (GNOC), which acts as a front-line for physical network issues supporting 24x7x365. GNOC is responsible for performing data collection, triage, technical analysis, incident mitigation, and redirection as needed to maintain and optimize operations for the physical network infrastructure. 
    Our three main job roles are: 
    
     
      to ensure maximum possible service availability and performance 
     
     
      to deliver premier customer service 
     
     
      to provide support services for Engineering and other technical teams 
     
    
    These result in a highly diverse range of duties for the GNOC. Our engineers will be able to centrally administer OCI’s networks and automate responses to common operational problems using the network automation API. 
    
     Identifying actionable incidents using a monitoring system, strong analytical problem-solving skills to mitigate network events/incidents, and following up on routine root cause analysis (RCA), coordinating with support teams and vendors. 
     Join major events/incidents calls, use technical and analytical skills to resolve network issues that impact Oracle customer/service, coordinate with SMEs, and provide RCA. 
     Fault handling and escalation (identifying and responding to faults on OCI’s systems and networks, collaborating closely with 3rd party suppliers, handling escalation through to resolution). 
     Development of knowledge and skills in network and system administration, particularly with regard to OCI’s own architecture and platforms. 
     You will use automation to complete work and develop scripts for routine tasks. 
     Implementing network changes following the defined Oracle organizational change process. 
     Maintain records of equipment failure and liaise with engineers and suppliers as necessary. 
     Lead efforts to update team documentation (runbooks, operations guides, technical documentation) and mentor new hires during their onboarding. 
     Assists in the implementation of short, medium, and long-term plans to achieve project objectives, and regularly interacts with senior management or network leadership to ensure team objectives are met. 
     Work with a premier team located across the world - the OCI Global Network Operations team who supports the network infrastructure environment with a 24/7 shift model.
    
   
  
 


GNOC Engineer, Cloud Operations - Oracle

GNOC Engineer, Cloud Operations

You need expertise in food and beverage solutions, strong technical skills, and experience in customer engagement and problem-solving within the industry.

You will design and implement solutions for clients in the food and beverage sector, support sales efforts, collaborate with teams, and ensure successful deployment of Oracle products.

<div>
 <p>Provides direction and specialist knowledge in applying the technology/application to client business. Facilitation of customer product/application understanding through presentations demonstrations and benchmarks; provision of support throughout the sell. As a Senior Sales Consultant you will be responsible for providing pre-sales technical / functional support to internal teams, prospective clients, and customers while ensuring stakeholder satisfaction with minimal supervision. Acts as a technical resource for regional sales consulting and sales teams. Works closely with product management and development teams to enhance our available solutions and provide feedback on future solutions and feature sets. Develop and deliver high quality standard Oracle presentations and demonstrations. Present and articulate advanced product features and benefits, product future direction and overall Oracle solutions. Design, validate, and present Oracle software solutions to include advanced product concepts, future direction, and 3rd party complimentary products. Develop and manage reference sites through high quality technical, professional client relationships. Job duties are varied and complex, needing independent judgment. May have project lead role. 5 years vendor (sales and marketing) experience. 5 years relevant computer applications or database/tools. Thorough knowledge of system and application design. Strong verbal and written communication skills: needs analysis, positioning, business justification, closing techniques. Demonstrated ability to solve complex technical problems with accounts in complex technical environments. Ability to travel as needed. BS degree or equivalent; advanced degree desirable. </p>
 <p>Career Level - IC3</p>
</div> 
<br>
<div>
 <p><b>Senior Solution Engineer - Food &amp; Beverage Industry </b></p>
 <p><b>LOCATION: REMOTE </b></p>
 <p><b>NOTE: We are unable to provide visa sponsorship for this role at this time. No candidates requiring visa sponsorship will be considered. </b></p>
 <p>For the right candidate, this is a career-defining opportunity to be involved in changing the face of an industry. The Oracle Food &amp; Beverage Sales Organization is offering the chance to be an innovator in a world that touches almost every consumer. It is a place where someone, who understands what drives today’s business organizations, can be creative in a very complex and fast moving environment. </p>
 <p>As an Oracle Restaurants Senior Solution Engineer on the Global Technical Team, you will be responsible for advising existing and potential customers about the technical capabilities of the Oracle Simphony Cloud Platform, including our APIs and partner integrations, to the global food and beverage market. You will be a member of a global team with high level product expertise, directly supporting prospective clients, customers, and partners as well as our sales and technical organizations within the Food and Beverage Global Industry Unit. You will contribute to the team individually by focusing on the more techincally-demanding engagements and integrations during presales labs and pilot implementations. Identifying and escalating technical challenges, determining functional solutions, and building successful relationships with all stakeholders is critical to this team's success. This position will also work with our product management and development teams to provide feedback on new solutions and input into future solutions and enhancements. </p>
 <p><b>The ideal candidate will possess a variety of skills including: </b></p>
 <ul>
  <li>Experience in a Software Implementation / Pre-Sales / Solution Engineering environment </li>
  <li>Strong knowledge of Simphony Cloud Platform configuration and integration capabilities </li>
  <li>Successful history configuring complex Simphony environments and troubleshooting technical challenges </li>
  <li>Strong professional networking skills </li>
  <li>Ability to deliver persuasive presentations in order to present technical solutions to prospects and existing customers </li>
  <li>Discovery skills to liaise with partners and customers, proven success identifying business challenges </li>
  <li>The ability to produce high quality documentation of a technical nature </li>
  <li>Excellent communication skills for a wide variety of audiences, up to and including C-level executives </li>
  <li>A passion for technology architecture and delivery </li>
  <li>A collaborative and team-building attitude </li>
  <li>Wide knowledge of the food and beverage market and trends </li>
  <li>Ability to travel as needed </li>
  <li>Fluency in English is required</li>
 </ul>
</div>


 Provides direction and specialist knowledge in applying the technology/application to client business. Facilitation of customer product/application understanding through presentations demonstrations and benchmarks; provision of support throughout the sell. As a Senior Sales Consultant you will be responsible for providing pre-sales technical / functional support to internal teams, prospective clients, and customers while ensuring stakeholder satisfaction with minimal supervision. Acts as a technical resource for regional sales consulting and sales teams. Works closely with product management and development teams to enhance our available solutions and provide feedback on future solutions and feature sets. Develop and deliver high quality standard Oracle presentations and demonstrations. Present and articulate advanced product features and benefits, product future direction and overall Oracle solutions. Design, validate, and present Oracle software solutions to include advanced product concepts, future direction, and 3rd party complimentary products. Develop and manage reference sites through high quality technical, professional client relationships. Job duties are varied and complex, needing independent judgment. May have project lead role. 5 years vendor (sales and marketing) experience. 5 years relevant computer applications or database/tools. Thorough knowledge of system and application design. Strong verbal and written communication skills: needs analysis, positioning, business justification, closing techniques. Demonstrated ability to solve complex technical problems with accounts in complex technical environments. Ability to travel as needed. BS degree or equivalent; advanced degree desirable. 
 Career Level - IC3
 


 Senior Solution Engineer - Food & Beverage Industry 
 LOCATION: REMOTE 
 NOTE: We are unable to provide visa sponsorship for this role at this time. No candidates requiring visa sponsorship will be considered. 
 For the right candidate, this is a career-defining opportunity to be involved in changing the face of an industry. The Oracle Food & Beverage Sales Organization is offering the chance to be an innovator in a world that touches almost every consumer. It is a place where someone, who understands what drives today’s business organizations, can be creative in a very complex and fast moving environment. 
 As an Oracle Restaurants Senior Solution Engineer on the Global Technical Team, you will be responsible for advising existing and potential customers about the technical capabilities of the Oracle Simphony Cloud Platform, including our APIs and partner integrations, to the global food and beverage market. You will be a member of a global team with high level product expertise, directly supporting prospective clients, customers, and partners as well as our sales and technical organizations within the Food and Beverage Global Industry Unit. You will contribute to the team individually by focusing on the more techincally-demanding engagements and integrations during presales labs and pilot implementations. Identifying and escalating technical challenges, determining functional solutions, and building successful relationships with all stakeholders is critical to this team's success. This position will also work with our product management and development teams to provide feedback on new solutions and input into future solutions and enhancements. 
 The ideal candidate will possess a variety of skills including: 
 
  Experience in a Software Implementation / Pre-Sales / Solution Engineering environment 
  Strong knowledge of Simphony Cloud Platform configuration and integration capabilities 
  Successful history configuring complex Simphony environments and troubleshooting technical challenges 
  Strong professional networking skills 
  Ability to deliver persuasive presentations in order to present technical solutions to prospects and existing customers 
  Discovery skills to liaise with partners and customers, proven success identifying business challenges 
  The ability to produce high quality documentation of a technical nature 
  Excellent communication skills for a wide variety of audiences, up to and including C-level executives 
  A passion for technology architecture and delivery 
  A collaborative and team-building attitude 
  Wide knowledge of the food and beverage market and trends 
  Ability to travel as needed 
  Fluency in English is required
 


Oracle

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