River City Casino & Hotel, which opened in March 2010, is St. Louis'​ newest gateway to an exciting entertainment experience. Located approximately 10 miles south of downtown St. Louis, in the community of Lemay, the multi-use complex includes a 90,000-square-foot casino with the best slot machines and table games, including poker, several restaurants and other amenities.

An $82 million expansion, completed in August 2013, includes a 200-room hotel, a 14,000 square-foot multi-purpose event center and a 1,600-space covered parking structure. 

River City Casino & Hotel is located at 777 River City Casino Blvd., St. Louis, MO 63125. 


Travel & Leisure

River City Casino & Hotel

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You need a high school diploma, 2 years in hospitality management, strong customer service skills, proficiency in MS Office, and the ability to work flexible hours, including overnight shifts.

You will oversee overnight Front Desk operations, ensure team training, manage guest check-ins and complaints, handle cash, conduct night audits, and maintain property policies while providing excellent service.

Customer Relations

Hospitality & Retail

<div>
 WE’RE CHANGING ENTERTAINMENT. COME JOIN US.:
 <div></div>
 <div>
  <br> We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
 </div>
 <div></div>
 <div>
  <br> Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!
 </div>
 <p></p>
 <div>
  <b><br> What does River City Casino &amp; Hotel have to offer?</b>
 </div><br>
 <div></div>
 <ul>
  <li>Day 1 medical, dental, &amp; vision benefits!</li>
  <li>Uber benefit for nearby metro stops.</li>
  <li>Recognition programs with cash rewards, gift cards, &amp; more.</li>
  <li>Tuition Reimbursement, Lindenwood University Discounts, &amp; Diversity Scholarship for Team Member’s children.</li>
 </ul>
 <p></p>
 <div>
  As a <b>Overnight Front Desk Agent</b>, you will:
 </div>
 <div>
  <b><i> Shift: 9:00pm-7:30am</i></b><b><i> Pay: $17.00 per hour.</i></b>
 </div> WE LOVE OUR WORK.: 
 <ul>
  <li>Adheres to all departmental and property policies and procedures regarding guest service standards.</li>
  <li>Responsible for Front Desk operations overnight, including overseeing Front Desk Agents, Telecommunications, and Bell staff in the performance of their duties.</li>
  <li>Provides direction and support for all team members in order to achieve departmental goals and objectives.</li>
  <li>Ensures all Front Desk team members receive proper training with emphasis on detail, in order to provide service levels consistent with company standards.</li>
  <li>Oversees customer check-in/check-out.</li>
  <li>Conducts all cash handling in accordance with established policy and monitors variances daily.</li>
  <li>Monitors telephone communication via call monitoring system.</li>
  <li>Authorized to verify pre-approved room comping levels and authorized to correct information as necessary.</li>
  <li>Processes discrepancy reports, rate variations, and Credit reports.</li>
  <li>Works with Housekeeping and Casino Marketing to ensure timely guest check-in and maximum occupancy.</li>
  <li>Coordinates ViP arrivals and ensures all arrangements have been confirmed prior to arrival.</li>
  <li>Ensures all eligible card holders are pre-registered, and room is checked prior to arrival.</li>
  <li>Monitors volume to ensure fast, friendly, and efficient service.</li>
  <li>Ensures that guest problems/complaints are managed in an effective, courteous manner.</li>
  <li>Performs the night Audit for date roll.</li>
  <li>Maintains knowledge of hotel, community, and special events in order to accurately provide guests with needed information.</li>
  <li>Performs duties of Front Desk Agents and other Front Desk and Services team members as needed.</li>
  <li>Performs all other related and compatible duties as assigned.</li>
  <li>Maintains strict confidentiality in all company matters.</li>
 </ul> BRING US YOUR BEST.: 
 <ul>
  <li>High School Diploma or equivalent preferred; college degree preferred.</li>
  <li>Two (2) years of experience in Hospitality industry in a supervisory capacity required.</li>
  <li>Knowledge of casino/hotel industry strongly preferred.</li>
  <li>Must have excellent customer service and interpersonal skills.</li>
  <li>Must be proficient in Microsoft Office applications (Word, Excel, Outlook, etc.).</li>
  <li>Ability to maintain a high level of confidentiality and professionalism.</li>
  <li>Must have excellent written and verbal communication skills; must be fluent and literate in English.</li>
  <li>Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.</li>
  <li>Must have strong organizational and time management skills.</li>
  <li>Ability to work collaboratively and communicate effectively with team members at all levels of the organization.</li>
  <li>Must be able to work a flexible schedule including overnight, weekends, holidays, and fluctuating days off.</li>
 </ul> STAY IN THE GAME. FOLLOW US.: 
 <div>
  We’ve grown to become the most innovative omnichannel provider of entertainment experiences, thanks to our 12 retail brands representing 43 destinations across North America, and online gaming via theScore |BET.
 </div>
 <div></div>
 <div>
  <br> Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.
 </div>
 <div></div>
 <div>
  <br> We're changing entertainment. <b>Follow us.</b>
 </div>
 <div></div>
 <div>
  <b><br> Equal Opportunity Employer</b>
 </div><br>
 <div></div> STARTING SALARY: $17.00 Per Hour
</div>


 WE’RE CHANGING ENTERTAINMENT. COME JOIN US.:
 
 
   We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
 
 
 
   Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!
 
 
 
   What does River City Casino & Hotel have to offer?
 
 
 
  Day 1 medical, dental, & vision benefits!
  Uber benefit for nearby metro stops.
  Recognition programs with cash rewards, gift cards, & more.
  Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.
 
 
 
  As a Overnight Front Desk Agent, you will:
 
 
   Shift: 9:00pm-7:30am Pay: $17.00 per hour.
  WE LOVE OUR WORK.: 
 
  Adheres to all departmental and property policies and procedures regarding guest service standards.
  Responsible for Front Desk operations overnight, including overseeing Front Desk Agents, Telecommunications, and Bell staff in the performance of their duties.
  Provides direction and support for all team members in order to achieve departmental goals and objectives.
  Ensures all Front Desk team members receive proper training with emphasis on detail, in order to provide service levels consistent with company standards.
  Oversees customer check-in/check-out.
  Conducts all cash handling in accordance with established policy and monitors variances daily.
  Monitors telephone communication via call monitoring system.
  Authorized to verify pre-approved room comping levels and authorized to correct information as necessary.
  Processes discrepancy reports, rate variations, and Credit reports.
  Works with Housekeeping and Casino Marketing to ensure timely guest check-in and maximum occupancy.
  Coordinates ViP arrivals and ensures all arrangements have been confirmed prior to arrival.
  Ensures all eligible card holders are pre-registered, and room is checked prior to arrival.
  Monitors volume to ensure fast, friendly, and efficient service.
  Ensures that guest problems/complaints are managed in an effective, courteous manner.
  Performs the night Audit for date roll.
  Maintains knowledge of hotel, community, and special events in order to accurately provide guests with needed information.
  Performs duties of Front Desk Agents and other Front Desk and Services team members as needed.
  Performs all other related and compatible duties as assigned.
  Maintains strict confidentiality in all company matters.
  BRING US YOUR BEST.: 
 
  High School Diploma or equivalent preferred; college degree preferred.
  Two (2) years of experience in Hospitality industry in a supervisory capacity required.
  Knowledge of casino/hotel industry strongly preferred.
  Must have excellent customer service and interpersonal skills.
  Must be proficient in Microsoft Office applications (Word, Excel, Outlook, etc.).
  Ability to maintain a high level of confidentiality and professionalism.
  Must have excellent written and verbal communication skills; must be fluent and literate in English.
  Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.
  Must have strong organizational and time management skills.
  Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
  Must be able to work a flexible schedule including overnight, weekends, holidays, and fluctuating days off.
  STAY IN THE GAME. FOLLOW US.: 
 
  We’ve grown to become the most innovative omnichannel provider of entertainment experiences, thanks to our 12 retail brands representing 43 destinations across North America, and online gaming via theScore |BET.
 
 
 
   Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.
 
 
 
   We're changing entertainment. Follow us.
 
 
 
   Equal Opportunity Employer
 
  STARTING SALARY: $17.00 Per Hour


Overnight Front Desk Agent - River City Casino & Hotel

Overnight Front Desk Agent

You need a high school diploma, 2 years in hospitality, excellent customer service, proficiency in Microsoft Office, strong communication skills, and flexibility for varied shifts.

You will manage front desk operations, oversee staff, handle check-ins/outs, process cash and discrepancies, address guest complaints, perform night audits, and ensure efficient service.

<div>
 WE’RE CHANGING ENTERTAINMENT. COME JOIN US.:
 <div></div>
 <div>
  <br> We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
 </div>
 <div></div>
 <div>
  <br> Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!
 </div>
 <p></p>
 <div>
  <b><br> What does River City Casino &amp; Hotel have to offer?</b>
 </div><br>
 <div></div>
 <ul>
  <li>Day 1 medical, dental, &amp; vision benefits!</li>
  <li>Uber benefit for nearby metro stops.</li>
  <li>Recognition programs with cash rewards, gift cards, &amp; more.</li>
  <li>Tuition Reimbursement, Lindenwood University Discounts, &amp; Diversity Scholarship for Team Member’s children.</li>
 </ul>
 <p></p>
 <div>
  As a<b> Front Desk Agent</b>, you will:
 </div>
 <div>
  <b><i> Shift: * Must Have Open Availability *</i></b>
 </div>
 <div>
  <b><i> Pay: $16.00 per hour</i></b>
 </div> WE LOVE OUR WORK.: 
 <ul>
  <li>Adheres to all departmental and property policies and procedures regarding guest service standards.</li>
  <li>Responsible for Front Desk operations, including overseeing Front Desk Agents, Telecommunications, and Bell staff in the performance of their duties.</li>
  <li>Provides direction and support for all team members in order to achieve departmental goals and objectives.</li>
  <li>Ensures all Front Desk team members receive proper training with emphasis on detail, in order to provide service levels consistent with company standards.</li>
  <li>Oversees customer check-in/check-out.</li>
  <li>Conducts all cash handling in accordance with established policy and monitors variances daily.</li>
  <li>Monitors telephone communication via call monitoring system.</li>
  <li>Authorized to verify pre-approved room comping levels and authorized to correct information as necessary.</li>
  <li>Processes discrepancy reports, rate variations, and Credit reports.</li>
  <li>Works with Housekeeping and Casino Marketing to ensure timely guest check-in and maximum occupancy.</li>
  <li>Coordinates ViP arrivals and ensures all arrangements have been confirmed prior to arrival.</li>
  <li>Ensures all eligible card holders are pre-registered, and room is checked prior to arrival.</li>
  <li>Monitors volume to ensure fast, friendly, and efficient service.</li>
  <li>Ensures that guest problems/complaints are managed in an effective, courteous manner.</li>
  <li>Performs the night Audit for date roll.</li>
  <li>Maintains knowledge of hotel, community, and special events in order to accurately provide guests with needed information.</li>
  <li>Performs duties of Front Desk Agents and other Front Desk and Services team members as needed.</li>
  <li>Performs all other related and compatible duties as assigned.</li>
  <li>Maintains strict confidentiality in all company matters.</li>
 </ul> BRING US YOUR BEST.: 
 <ul>
  <li>High School Diploma or equivalent preferred; college degree preferred.</li>
  <li>Two (2) years of experience in Hospitality industry in a supervisory capacity required.</li>
  <li>Knowledge of casino/hotel industry strongly preferred.</li>
  <li>Must have excellent customer service and interpersonal skills.</li>
  <li>Must be proficient in Microsoft Office applications (Word, Excel, Outlook, etc.).</li>
  <li>Ability to maintain a high level of confidentiality and professionalism.</li>
  <li>Must have excellent written and verbal communication skills; must be fluent and literate in English.</li>
  <li>Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.</li>
  <li>Must have strong organizational and time management skills.</li>
  <li>Ability to work collaboratively and communicate effectively with team members at all levels of the organization.</li>
  <li>Must be able to work a flexible schedule including overnight, weekends, holidays, and fluctuating days off.</li>
 </ul> STAY IN THE GAME. FOLLOW US.: 
 <div>
  We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.
 </div>
 <div></div>
 <div>
  <br> Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.
 </div>
 <div></div>
 <div>
  <br> We're changing entertainment. <b>Follow us.</b>
 </div>
 <div></div>
 <div>
  <b><br> Equal Opportunity Employer</b>
 </div><br>
 <div></div> STARTING SALARY: $16.00 Per Hour
</div>


 WE’RE CHANGING ENTERTAINMENT. COME JOIN US.:
 
 
   We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
 
 
 
   Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!
 
 
 
   What does River City Casino & Hotel have to offer?
 
 
 
  Day 1 medical, dental, & vision benefits!
  Uber benefit for nearby metro stops.
  Recognition programs with cash rewards, gift cards, & more.
  Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.
 
 
 
  As a Front Desk Agent, you will:
 
 
   Shift: * Must Have Open Availability *
 
 
   Pay: $16.00 per hour
  WE LOVE OUR WORK.: 
 
  Adheres to all departmental and property policies and procedures regarding guest service standards.
  Responsible for Front Desk operations, including overseeing Front Desk Agents, Telecommunications, and Bell staff in the performance of their duties.
  Provides direction and support for all team members in order to achieve departmental goals and objectives.
  Ensures all Front Desk team members receive proper training with emphasis on detail, in order to provide service levels consistent with company standards.
  Oversees customer check-in/check-out.
  Conducts all cash handling in accordance with established policy and monitors variances daily.
  Monitors telephone communication via call monitoring system.
  Authorized to verify pre-approved room comping levels and authorized to correct information as necessary.
  Processes discrepancy reports, rate variations, and Credit reports.
  Works with Housekeeping and Casino Marketing to ensure timely guest check-in and maximum occupancy.
  Coordinates ViP arrivals and ensures all arrangements have been confirmed prior to arrival.
  Ensures all eligible card holders are pre-registered, and room is checked prior to arrival.
  Monitors volume to ensure fast, friendly, and efficient service.
  Ensures that guest problems/complaints are managed in an effective, courteous manner.
  Performs the night Audit for date roll.
  Maintains knowledge of hotel, community, and special events in order to accurately provide guests with needed information.
  Performs duties of Front Desk Agents and other Front Desk and Services team members as needed.
  Performs all other related and compatible duties as assigned.
  Maintains strict confidentiality in all company matters.
  BRING US YOUR BEST.: 
 
  High School Diploma or equivalent preferred; college degree preferred.
  Two (2) years of experience in Hospitality industry in a supervisory capacity required.
  Knowledge of casino/hotel industry strongly preferred.
  Must have excellent customer service and interpersonal skills.
  Must be proficient in Microsoft Office applications (Word, Excel, Outlook, etc.).
  Ability to maintain a high level of confidentiality and professionalism.
  Must have excellent written and verbal communication skills; must be fluent and literate in English.
  Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.
  Must have strong organizational and time management skills.
  Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
  Must be able to work a flexible schedule including overnight, weekends, holidays, and fluctuating days off.
  STAY IN THE GAME. FOLLOW US.: 
 
  We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.
 
 
 
   Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.
 
 
 
   We're changing entertainment. Follow us.
 
 
 
   Equal Opportunity Employer
 
  STARTING SALARY: $16.00 Per Hour


River City Casino & Hotel

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