Large

Since 1893 Ryman has been a leading name on the high street, providing our customers all over the UK with pens, pencils, calculators, notebooks, and more stationery essentials.

What you might not know is that we also pride ourselves on our wide range of office supplies, technology, and garden furniture. Our experts hand-select every item from ballpoint pens to printers to hot tubs, and we have exclusive products from brands that you love and trust, like HP, Biro, Really Useful Boxes, and more. 

We also provide office essentials to businesses, enterprises, and education. Whether your company is office-based or home-based, our range has everything your employees need from home office desks, copy paper with bulk discount, and hot drinks. One of our specialist team members is on hand to help with your business ordering, offering you fast delivery and the option to pay by credit.  

So if you need school supplies for your little ones, craft activities to keep them busy in the school holidays, furniture for your home office, and canteen supplies for your company premises, you can rely on Ryman. We have everything you need for work, home, and learning.

Retail & Consumer Goods

Ryman

Everything you need for work, home office, hobbies, travel & studies ️✏️ #relyonryman

You should be passionate about design, eager for a new challenge, and ready to join a creative team focused on innovative stationery and gifts in our upcoming concept stores.

You will engage customers, ensure excellent service, maintain product knowledge, drive sales, execute visual merchandising, uphold store standards, and manage operations in the manager's absence.

Hospitality & Retail

Edinburgh

Are you looking to join our set? If so we have an exciting opportunity to sharpen your skills and become a Supervisor working 20 hours per week.Are you ready to take on a new challenge that will ignite your passion? Are you ready to join a team of individuals who are all about design-led stationery and gifts? The Theo Paphitis Retail Group are seeking new team members that are all about creativity and design as we introduce our new Ryman Concept Stores that are about to hit the streets near you soon.Get ready to be part of something big, something fresh, and something exciting. Come and join us and let's show the High Street what we are made of.Key roles and responsibilities<ul><li>Be passionate about design-led stationery, reflect that by loving the brand and products and transferring that passion to the customer.</li><li>Live and breathe excellent service by ensuring all team members engage with customers enthusiastically.</li><li>Ensure the team has a high level of product knowledge.</li><li>Highlight relevant promotions and upsell to drive sales.</li><li>Have a flair for excellent visual merchandising.</li><li>Ensure that store standards are adhered to and consistently maintained.</li><li>Contribute towards making our New Concept Store the number one High Street Stationer.</li><li>Motivate all colleagues to drive sales and to achieve and exceed store KPIs.</li><li>Be proactive in building relationships with the wider business.</li><li>Liaise with the Retail Support Centre should any issues need to be reported.</li><li>In the absence of the Store Manager, take full accountability for the overall running of the store.</li></ul>What you will get from us<ul><li>Receive fantastic training to effectively fulfil your responsibilities and excel in your position.</li><li>Opportunities to advance to senior roles within the company through ongoing personal development.</li><li>Apprenticeship schemes available to support your career.</li><li>A talented team to work with where you can progress and make a difference at all levels.</li><li>Competitive rates of pay.</li><li>Ongoing incentives to reward your performance.</li><li>Company Pension scheme.</li><li>Generous discounts across all our brands and an amazing benefit hub.</li></ul>Where we come fromHenry J Ryman, founder of Ryman, opened his first store in London at Great Portland Street in 1893. Ryman is part of Theo Paphitis Retail Group, which comprises Ryman, Robert Dyas, Boux Avenue and the London Graphic Centre.Ryman is committed to the unlearning of unconscious bias, diversity and inclusion long term, which will remain a key focus for all aspects of our business and operations. From our product production in our supply chain to our extensive workforce, we aim to be transparent in our efforts to become a thriving, diverse and inclusive place to work.

Are you looking to join our set? If so we have an exciting opportunity to sharpen your skills and become a Supervisor working 20 hours per week.Are you ready to take on a new challenge that will ignite your passion? Are you ready to join a team of individuals who are all about design-led stationery and gifts? The Theo Paphitis Retail Group are seeking new team members that are all about creativity and design as we introduce our new Ryman Concept Stores that are about to hit the streets near you soon.Get ready to be part of something big, something fresh, and something exciting. Come and join us and let's show the High Street what we are made of.Key roles and responsibilitiesBe passionate about design-led stationery, reflect that by loving the brand and products and transferring that passion to the customer.Live and breathe excellent service by ensuring all team members engage with customers enthusiastically.Ensure the team has a high level of product knowledge.Highlight relevant promotions and upsell to drive sales.Have a flair for excellent visual merchandising.Ensure that store standards are adhered to and consistently maintained.Contribute towards making our New Concept Store the number one High Street Stationer.Motivate all colleagues to drive sales and to achieve and exceed store KPIs.Be proactive in building relationships with the wider business.Liaise with the Retail Support Centre should any issues need to be reported.In the absence of the Store Manager, take full accountability for the overall running of the store.What you will get from usReceive fantastic training to effectively fulfil your responsibilities and excel in your position.Opportunities to advance to senior roles within the company through ongoing personal development.Apprenticeship schemes available to support your career.A talented team to work with where you can progress and make a difference at all levels.Competitive rates of pay.Ongoing incentives to reward your performance.Company Pension scheme.Generous discounts across all our brands and an amazing benefit hub.Where we come fromHenry J Ryman, founder of Ryman, opened his first store in London at Great Portland Street in 1893. Ryman is part of Theo Paphitis Retail Group, which comprises Ryman, Robert Dyas, Boux Avenue and the London Graphic Centre.Ryman is committed to the unlearning of unconscious bias, diversity and inclusion long term, which will remain a key focus for all aspects of our business and operations. From our product production in our supply chain to our extensive workforce, we aim to be transparent in our efforts to become a thriving, diverse and inclusive place to work.

Store Supervisor - Ryman Design - Ryman

<div>
 Are you looking to join our set? 
 If so we have an exciting opportunity to sharpen your skills and become a Supervisor working 20 hours per week.
 
 
 Are you ready to take on a new challenge that will ignite your passion? Are you ready to join a team of individuals who are all about design-led stationery and gifts? The Theo Paphitis Retail Group are seeking new team members that are all about creativity and design as we introduce our new Ryman Concept Stores that are about to hit the streets near you soon. 
 Get ready to be part of something big, something fresh, and something exciting. Come and join us and let's show the High Street what we are made of. 
 Key roles and responsibilities 
 <ul> 
 <li>Be passionate about design-led stationery, reflect that by loving the brand and products and transferring that passion to the customer.</li> 
 <li>Live and breathe excellent service by ensuring all team members engage with customers enthusiastically.</li> 
 <li>Ensure the team has a high level of product knowledge.</li> 
 <li>Highlight relevant promotions and upsell to drive sales.</li> 
 <li>Have a flair for excellent visual merchandising.</li> 
 <li>Ensure that store standards are adhered to and consistently maintained.</li> 
 <li>Contribute towards making our New Concept Store the number one High Street Stationer.</li> 
 <li>Motivate all colleagues to drive sales and to achieve and exceed store KPIs.</li> 
 <li>Be proactive in building relationships with the wider business.</li> 
 <li>Liaise with the Retail Support Centre should any issues need to be reported.</li> 
 <li>In the absence of the Store Manager, take full accountability for the overall running of the store.</li> 
 </ul> 
 What you will get from us 
 <ul> 
 <li>Receive fantastic training to effectively fulfil your responsibilities and excel in your position.</li> 
 <li>Opportunities to advance to senior roles within the company through ongoing personal development.</li> 
 <li>Apprenticeship schemes available to support your career.</li> 
 <li>A talented team to work with where you can progress and make a difference at all levels.</li> 
 <li>Competitive rates of pay.</li> 
 <li>Ongoing incentives to reward your performance.</li> 
 <li>Company Pension scheme.</li> 
 <li>Generous discounts across all our brands and an amazing benefit hub.</li> 
 </ul> 
 Where we come from 
 Henry J Ryman, founder of Ryman, opened his first store in London at Great Portland Street in 1893. Ryman is part of Theo Paphitis Retail Group, which comprises Ryman, Robert Dyas, Boux Avenue and the London Graphic Centre. 
 Ryman is committed to the unlearning of unconscious bias, diversity and inclusion long term, which will remain a key focus for all aspects of our business and operations. From our product production in our supply chain to our extensive workforce, we aim to be transparent in our efforts to become a thriving, diverse and inclusive place to work.
</div>

Store Supervisor - Ryman Design

You seek to sharpen your skills and have a passion for managing a store. Join us for an exciting opportunity!

You will manage customer relations, drive sales and team performance, control costs, recruit and develop staff, and foster a coaching culture to ensure excellent service and operational efficiency.

London

<ul><li>Are you looking to join our set?</li><li>If so we have an exciting opportunity to sharpen your skills and become a Store Manager.</li></ul> The Role:<ul><li>As a Store Manager you will be responsible for a strong team, you'll be tasked with driving forward both turnover and revenues from the store based on lean principles. Keeping a close focus on financial KPIs, including wages, wastage and shrinkage will form a key element of the role, together with non-financials such as customer service/feedback, internal audit and standards and compliance.</li></ul> What you will get from us:<ul><li>Fantastic training to help you complete your role and be the best you can be, with the option to continue your development into a more senior role, if you choose to progress within the business</li><li>A great Team to work with where you can progress and make a difference at all levels</li><li>Access to mental health first aiders</li><li>Ongoing incentives to reward your performance</li><li>Company Pension scheme</li><li>Apprenticeship scheme to continue your development</li><li>Generous discount at TPRG and on our amazing benefits hub</li></ul>What will you do?<ul><li>Confidently and professionally handle customer complaints and difficulties and ensure all colleagues understand the importance of driving customer loyalty</li><li>Drive a culture of excellent customer service ensuring all team members engage with customers enthusiastically, establish customer needs and help them to purchase by matching products to those needs through the application of a high level of product knowledge whilst highlighting relevant promotions and upselling</li><li>Ensure the store team understand all sales and KPI targets and are supported to exceed them whilst identifying and improving performance issues where required</li><li>Manage and minimise all controllable costs efficiently and within planned budgets</li><li>Build strong relationships with store peers and Retail Support departments to effectively deal with matters concerning stock, layout, promotions, training, development and employee relations</li><li>Recruit, develop and retain high calibre colleagues that reflect the Ryman and TPRG Values and Behaviours.</li><li>Ensure the effective planning of store resource in order to profitably operate the store within agreed budgets</li><li>Drive a culture of coaching and development within the store?</li></ul>

Are you looking to join our set?If so we have an exciting opportunity to sharpen your skills and become a Store Manager. The Role:As a Store Manager you will be responsible for a strong team, you'll be tasked with driving forward both turnover and revenues from the store based on lean principles. Keeping a close focus on financial KPIs, including wages, wastage and shrinkage will form a key element of the role, together with non-financials such as customer service/feedback, internal audit and standards and compliance. What you will get from us:Fantastic training to help you complete your role and be the best you can be, with the option to continue your development into a more senior role, if you choose to progress within the businessA great Team to work with where you can progress and make a difference at all levelsAccess to mental health first aidersOngoing incentives to reward your performanceCompany Pension schemeApprenticeship scheme to continue your developmentGenerous discount at TPRG and on our amazing benefits hubWhat will you do?Confidently and professionally handle customer complaints and difficulties and ensure all colleagues understand the importance of driving customer loyaltyDrive a culture of excellent customer service ensuring all team members engage with customers enthusiastically, establish customer needs and help them to purchase by matching products to those needs through the application of a high level of product knowledge whilst highlighting relevant promotions and upsellingEnsure the store team understand all sales and KPI targets and are supported to exceed them whilst identifying and improving performance issues where requiredManage and minimise all controllable costs efficiently and within planned budgetsBuild strong relationships with store peers and Retail Support departments to effectively deal with matters concerning stock, layout, promotions, training, development and employee relationsRecruit, develop and retain high calibre colleagues that reflect the Ryman and TPRG Values and Behaviours.Ensure the effective planning of store resource in order to profitably operate the store within agreed budgetsDrive a culture of coaching and development within the store?

Store Manager - Ryman

<div>
 Are you looking to join our set? 
 If so we have an exciting opportunity to sharpen your skills and become a Store Manager. 
 The Role: 
 As a Store Manager you will be responsible for a strong team, you'll be tasked with driving forward both turnover and revenues from the store based on lean principles. Keeping a close focus on financial KPIs, including wages, wastage and shrinkage will form a key element of the role, together with non-financials such as customer service/feedback, internal audit and standards and compliance. 
 What you will get from us: 
 <ul> 
 <li>Fantastic training to help you complete your role and be the best you can be, with the option to continue your development into a more senior role, if you choose to progress within the business</li> 
 <li>A great Team to work with where you can progress and make a difference at all levels</li> 
 <li>Access to mental health first aiders</li> 
 <li>Ongoing incentives to reward your performance</li> 
 <li>Company Pension scheme</li> 
 <li>Apprenticeship scheme to continue your development</li> 
 <li>Generous discount at TPRG and on our amazing benefits hub</li> 
 </ul> 
 What will you do? 
 <ul> 
 <li>Confidently and professionally handle customer complaints and difficulties and ensure all colleagues understand the importance of driving customer loyalty</li> 
 <li>Drive a culture of excellent customer service ensuring all team members engage with customers enthusiastically, establish customer needs and help them to purchase by matching products to those needs through the application of a high level of product knowledge whilst highlighting relevant promotions and upselling</li> 
 <li>Ensure the store team understand all sales and KPI targets and are supported to exceed them whilst identifying and improving performance issues where required</li> 
 <li>Manage and minimise all controllable costs efficiently and within planned budgets</li> 
 <li>Build strong relationships with store peers and Retail Support departments to effectively deal with matters concerning stock, layout, promotions, training, development and employee relations</li> 
 <li>Recruit, develop and retain high calibre colleagues that reflect the Ryman and TPRG Values and Behaviours.</li> 
 <li>Ensure the effective planning of store resource in order to profitably operate the store within agreed budgets</li> 
 <li>Drive a culture of coaching and development within the store?</li> 
 </ul> 
 Who we are: 
 Henry J Ryman, founder of Ryman, opened his first store in London at Great Portland Street in 1893, and there is still a store there today. Ryman is part of Theo Paphitis Retail Group, which comprises Ryman, Robert Dyas, Boux Avenue and the London Graphic Centre. 
 Ryman is committed to the unlearning of unconscious bias, diversity and inclusion long term, which will remain a key focus for all aspects of our business and operations. From our product production in our supply chain to our extensive workforce, we aim to be transparent in our efforts to become a thriving, diverse and inclusive place to work.
</div>

Store Manager

You must support store management, drive turnover, focus on customer service, and be an ambassador of the brand. Lean principles are key.

You will be responsible for providing exceptional customer service, achieving sales targets, maintaining stock levels, ensuring high visual merchandising standards, and upholding health and safety policies at Ryman in Manchester.

Manchester

Are you looking to join our set? If so we have an exciting opportunity to sharpen your skills and become a Sales Assistant working 4 hours per week.The Role: As a Sales Assistant you will be responsible for supporting the store management team, you'll be tasked with driving forward both turnover and revenues from the store based on lean principles. Keeping a close focus on customer service, you will be an ambassador of the Ryman brand.What you will get from us:<ul><li>Fantastic training to help you complete your role and be the best you can be, with the option to continue your development into a more senior role, if you choose to progress within the business</li><li>A great Team to work with where you can progress and make a difference at all levels</li><li>Access to mental health first aiders</li><li>Ongoing incentives to reward your performance</li><li>Company Pension scheme</li><li>Apprenticeship scheme to continue your development</li><li>Generous discount at TPRG and our amazing benefits hub</li></ul>What will you do?<ul><li>Act as an ambassador for Ryman and the wider Theo Paphitis Retail Group by showing interest in learning everything about the business and your role and positively sharing this knowledge with our customers</li><li>Confidently and professionally handle customer complaints and difficulties, including returns, to ensure customer retention</li><li>Achieve and strive to exceed KPIs and objectives set by Store Management Team and the business</li><li>Engage with customers enthusiastically, establish customer needs and help them to purchase by matching products to those needs through the application of a high level of product knowledge whilst highlighting relevant promotions and upselling</li><li>Carry out stock replenishment and when required maintain accuracy of our stock systems</li><li>Promote high visual merchandising standards; ensuring that store housekeeping standards are high and continually achieved</li><li>Acquire a high level of product knowledge and continue to self-develop that knowledge</li><li>Recognise and act upon opportunities to increase the value of sales by offering appropriate additional items</li><li>Ensure compliance with all relevant Health and Safety policies</li></ul>Who we are:Henry J Ryman, founder of Ryman, opened his first store in London at Great Portland Street in 1893, and there is still a store there today. Ryman is part of Theo Paphitis Retail Group, which comprises Ryman, Robert Dyas, Boux Avenue and the London Graphic Centre.Ryman is committed to the unlearning of unconscious bias, diversity and inclusion long term, which will remain a key focus for all aspects of our business and operations. From our product production in our supply chain to our extensive workforce, we aim to be transparent in our efforts to become a thriving, diverse and inclusive place to work.

Are you looking to join our set? If so we have an exciting opportunity to sharpen your skills and become a Sales Assistant working 4 hours per week.The Role: As a Sales Assistant you will be responsible for supporting the store management team, you'll be tasked with driving forward both turnover and revenues from the store based on lean principles. Keeping a close focus on customer service, you will be an ambassador of the Ryman brand.What you will get from us:Fantastic training to help you complete your role and be the best you can be, with the option to continue your development into a more senior role, if you choose to progress within the businessA great Team to work with where you can progress and make a difference at all levelsAccess to mental health first aidersOngoing incentives to reward your performanceCompany Pension schemeApprenticeship scheme to continue your developmentGenerous discount at TPRG and our amazing benefits hubWhat will you do?Act as an ambassador for Ryman and the wider Theo Paphitis Retail Group by showing interest in learning everything about the business and your role and positively sharing this knowledge with our customersConfidently and professionally handle customer complaints and difficulties, including returns, to ensure customer retentionAchieve and strive to exceed KPIs and objectives set by Store Management Team and the businessEngage with customers enthusiastically, establish customer needs and help them to purchase by matching products to those needs through the application of a high level of product knowledge whilst highlighting relevant promotions and upsellingCarry out stock replenishment and when required maintain accuracy of our stock systemsPromote high visual merchandising standards; ensuring that store housekeeping standards are high and continually achievedAcquire a high level of product knowledge and continue to self-develop that knowledgeRecognise and act upon opportunities to increase the value of sales by offering appropriate additional itemsEnsure compliance with all relevant Health and Safety policiesWho we are:Henry J Ryman, founder of Ryman, opened his first store in London at Great Portland Street in 1893, and there is still a store there today. Ryman is part of Theo Paphitis Retail Group, which comprises Ryman, Robert Dyas, Boux Avenue and the London Graphic Centre.Ryman is committed to the unlearning of unconscious bias, diversity and inclusion long term, which will remain a key focus for all aspects of our business and operations. From our product production in our supply chain to our extensive workforce, we aim to be transparent in our efforts to become a thriving, diverse and inclusive place to work.

Sales Assistant - Manchester - Ryman

Sales Assistant - Manchester

You must be willing to join our team, ready to sharpen your skills and work 15 hours per week to become a Supervisor at Ryman.

You will be responsible for ensuring high levels of customer service, training team members, maintaining store security and visual merchandising standards, and driving sales to achieve KPIs.

Bristol

<ul><li>Are you looking to join our set?</li><li>If so we have an exciting opportunity to sharpen your skills and become a Supervisor working 15 hours per week.</li></ul>The Role:As a Store Supervisor you will be responsible for supporting the store management team, you'll be tasked with driving forward both turnover and revenues from the store based on lean principles. Keeping a close focus on customer service, you will be an ambassador of the Ryman brand.What you will get from us:<ul><li>Fantastic training to help you complete your role and be the best you can be, with the option to continue your development into a more senior role, if you choose to progress within the business</li><li>A great Team to work with where you can progress and make a difference at all levels</li><li>Access to mental health first aiders</li><li>Ongoing incentives to reward your performance</li><li>Company Pension scheme</li><li>Apprenticeship scheme to continue your development</li><li>Generous discount at at TPRG and on our benefits hub</li></ul>What will you do?<ul><li>Act as an ambassador for Ryman and the wider Theo Paphitis Retail Group by showing interest in learning everything about the business and your role and positively sharing this knowledge with our customers</li><li>Contribute towards making Ryman the number one High Street Stationer by providing a consistent high level of customer service</li><li>Drive a culture of excellent customer service ensuring all team members engage with customers enthusiastically, Assist with the training of colleagues, utilising available tools to maximise the performance of the team</li><li>Ensure the security and accuracy of all company systems and ensure that all systems are utilised by all team members as per company policies and procedures</li><li>Promote high visual merchandising standards; ensuring that store housekeeping standards are high and continually achieved</li><li>In the absence of the Store/Deputy Manager assume full accountability for the overall security and safety of our people and property ensuring the Branch operates in line with company policies and procedures. Motivate all colleagues to drive sales and to achieve required KPIs. Liaise with the Retail Support Centre should any issues need to be reported. Support with any weekly time sheets.</li></ul>

Are you looking to join our set?If so we have an exciting opportunity to sharpen your skills and become a Supervisor working 15 hours per week.The Role:As a Store Supervisor you will be responsible for supporting the store management team, you'll be tasked with driving forward both turnover and revenues from the store based on lean principles. Keeping a close focus on customer service, you will be an ambassador of the Ryman brand.What you will get from us:Fantastic training to help you complete your role and be the best you can be, with the option to continue your development into a more senior role, if you choose to progress within the businessA great Team to work with where you can progress and make a difference at all levelsAccess to mental health first aidersOngoing incentives to reward your performanceCompany Pension schemeApprenticeship scheme to continue your developmentGenerous discount at at TPRG and on our benefits hubWhat will you do?Act as an ambassador for Ryman and the wider Theo Paphitis Retail Group by showing interest in learning everything about the business and your role and positively sharing this knowledge with our customersContribute towards making Ryman the number one High Street Stationer by providing a consistent high level of customer serviceDrive a culture of excellent customer service ensuring all team members engage with customers enthusiastically, Assist with the training of colleagues, utilising available tools to maximise the performance of the teamEnsure the security and accuracy of all company systems and ensure that all systems are utilised by all team members as per company policies and proceduresPromote high visual merchandising standards; ensuring that store housekeeping standards are high and continually achievedIn the absence of the Store/Deputy Manager assume full accountability for the overall security and safety of our people and property ensuring the Branch operates in line with company policies and procedures. Motivate all colleagues to drive sales and to achieve required KPIs. Liaise with the Retail Support Centre should any issues need to be reported. Support with any weekly time sheets.

Supervisor - Ryman

Supervisor

You must be ready to join our team and eager to sharpen your skills in 5.5 hours per week as a Sales Assistant at Ryman. Opportunity awaits!

You will be the face of the brand, providing excellent customer service, meeting sales targets, maintaining product knowledge, and ensuring store presentation and safety standards are upheld.

<ul><li>Are you looking to join our set?</li><li>If so we have an exciting opportunity to sharpen your skills and become a Sales Assistant working 5.5 hours per week.&nbsp;</li></ul>The Role:As a Sales Assistant you will be responsible for supporting the store management team, you'll be tasked with driving forward both turnover and revenues from the store based on lean principles. Keeping a close focus on customer service, you will be an ambassador of the Ryman brand.What you will get from us:<ul><li>Fantastic training to help you complete your role and be the best you can be, with the option to continue your development into a more senior role, if you choose to progress within the business</li><li>A great Team to work with where you can progress and make a difference at all levels</li><li>Access to mental health first aiders</li><li>Ongoing incentives to reward your performance</li><li>Company Pension scheme</li><li>Apprenticeship scheme to continue your development</li><li>Generous discount at TPRG and our amazing benefits hub</li></ul>What will you do?<ul><li>Act as an ambassador for Ryman and the wider Theo Paphitis Retail Group by showing interest in learning everything about the business and your role and positively sharing this knowledge with our customers</li><li>Confidently and professionally handle customer complaints and difficulties, including returns, to ensure customer retention</li><li>Achieve and strive to exceed KPIs and objectives set by Store Management Team and the business</li><li>Engage with customers enthusiastically, establish customer needs and help them to purchase by matching products to those needs through the application of a high level of product knowledge whilst highlighting relevant promotions and upselling</li><li>Carry out stock replenishment and when required maintain accuracy of our stock systems</li><li>Promote high visual merchandising standards; ensuring that store housekeeping standards are high and continually achieved</li><li>Acquire a high level of product knowledge and continue to self-develop that knowledge</li><li>Recognise and act upon opportunities to increase the value of sales by offering appropriate additional items</li><li>Ensure compliance with all relevant Health and Safety policies</li></ul>

Are you looking to join our set?If so we have an exciting opportunity to sharpen your skills and become a Sales Assistant working 5.5 hours per week. The Role:As a Sales Assistant you will be responsible for supporting the store management team, you'll be tasked with driving forward both turnover and revenues from the store based on lean principles. Keeping a close focus on customer service, you will be an ambassador of the Ryman brand.What you will get from us:Fantastic training to help you complete your role and be the best you can be, with the option to continue your development into a more senior role, if you choose to progress within the businessA great Team to work with where you can progress and make a difference at all levelsAccess to mental health first aidersOngoing incentives to reward your performanceCompany Pension schemeApprenticeship scheme to continue your developmentGenerous discount at TPRG and our amazing benefits hubWhat will you do?Act as an ambassador for Ryman and the wider Theo Paphitis Retail Group by showing interest in learning everything about the business and your role and positively sharing this knowledge with our customersConfidently and professionally handle customer complaints and difficulties, including returns, to ensure customer retentionAchieve and strive to exceed KPIs and objectives set by Store Management Team and the businessEngage with customers enthusiastically, establish customer needs and help them to purchase by matching products to those needs through the application of a high level of product knowledge whilst highlighting relevant promotions and upsellingCarry out stock replenishment and when required maintain accuracy of our stock systemsPromote high visual merchandising standards; ensuring that store housekeeping standards are high and continually achievedAcquire a high level of product knowledge and continue to self-develop that knowledgeRecognise and act upon opportunities to increase the value of sales by offering appropriate additional itemsEnsure compliance with all relevant Health and Safety policies

Ryman

navigation.mission