Large

Human 

Bold 

Trust 

Simplify 

Sage is a software company that provides business management solutions to help businesses of all sizes manage their finances, operations, and people. They offer a range of software products and services, including accounting, payroll, human resources, and enterprise resource planning (ERP) solutions. Their ultimate mission is to empower businesses and entrepreneurs by providing them with the tools and insights they need to make informed decisions and drive growth and success. Sage's purpose is to simplify and streamline business processes, reduce complexity, and enable their customers to focus on what they do best – running their businesses efficiently and effectively.

Technology

Sage

At Sage, we knock down barriers with information, insights, and tools to help your business flow.

You need marketing communications experience, Excel skills, campaign evaluation expertise, strong organization, teamwork ability, excellent communication, attention to detail, and tech adaptability.

You will manage email campaigns, collaborate on strategies, analyze results, monitor competitors, update web pages, and support digital advertising efforts.

Marketing

London

Marketing Communications Executive – £32,000 - £34,000 Join us and be part of a mission-driven, independent publisher. You’ll work with a diverse group of people who share a passion for empowering researchers, educators, and institutions to shape the future. About Sage Sage is a global academic publisher of books, journals, and library resources with a growing range of technologies to enable discovery, access, and engagement. Believing that research and education are critical in shaping society, Sara Miller McCune founded Sage in 1965. Today, we are controlled by a group of trustees charged with maintaining our independence and mission indefinitely.  Our Guaranteed Independence Means We’re Free To * Do more – supporting an equitable academic future, furthering disciplines that drive social change, and helping social and behavioural science make an impact * Work together – building lasting relationships, championing diverse perspectives, and co-creating resources to transform teaching and learning * Think long-term – experimenting, taking risks, and investing in new ideas About Our Team Our Library Marketing team is vibrant and results-oriented, with a passion for data. We collaborate closely with Product, Sales, and Editorial Teams to raise awareness and build brand recognition in the library market and among researcher user-groups about library products. Could you be our new Marketing Communications Executive? Are you? * Experienced in marketing communications and creating compelling campaign copy tailored to a target audience * Skilled at using excel for analysing or manipulating data * Proficient in evaluating marketing campaign performance to improve future efforts * A super-organized self-starter with the ability to work independently * Able to work collaboratively within a fast-paced team, manage multiple projects, and keep everything on track * Comfortable prioritizing tasks, managing schedules and expectations, and working with multiple colleagues and teams * An excellent written and verbal communicator * Someone who demonstrates a strong attention to detail * Comfortable using Microsoft Office and quick to pick up new skills and technologies Your New Role Working within a small and supportive team, you will coordinate and implement email campaigns to generate leads, drive sales, raise brand awareness, and promote Sage content. Responsibilities Will Include * Lead all aspects of designated email campaigns, including schedule, data briefing, copywriting, editing, proofreading, analysis, and reporting * Work closely with the Marketing Ops team on campaign execution and with Product Marketing Managers on campaign strategy and targeting * Test and analyse campaigns to inform email marketing strategies * Monitor key competitor marketing activity to make recommendations for Sage email campaigns based on findings * Create and edit web pages * Support digital advertising campaigns as require Overview Of Benefits * 25 days holiday excluding bank holidays full-time/pro-rated for part-time roles * 2 additional ’floating days’ of personal leave, in recognition that each of us has cultural, religious, or family commitments that fall at times when the company is not closed. * Life assurance * Income protection * Access to Sage books and journals * Tuition scheme and support for pursuing professional qualifications * Hybrid working arrangements - In office 20% of contracted hours. We work flexibly and most staff can choose to work from home for up to 80% of their contracted hours. Other Benefits, Which May Change Include * Variety of snacks and beverages available in the office * Home working allowance * Travel insurance * Healthy lifestyle reimbursement * Access to the Company doctor * Access to Company loans (season ticket loan, rental deposit loan, cycle loan) * Anniversary trip If you have a disability and need any support during the application process, please contact humanresources@sagepub.co.uk. We will respond to any requests for support in a timely manner. All qualified applicants are encouraged to apply. A cover letter is important to us, this offers the hiring manager valuable insights into how your skill set aligns with the role, what unique contributions you can bring to the team and why you are interested in this position. Closing date for applications: Thursday 29th May 2025 To ensure we can give each application the attention it deserves, we may consider bringing the closing date forward if we receive a high volume of applications. Therefore, we encourage you to submit your application as soon as possible to ensure it is considered. Diversity, Equity, and Inclusion At Sage we are committed to building a diverse and inclusive team that is representative of all sections of society and to sustaining a culture that celebrates difference, encourages authenticity, and creates a deep sense of belonging. We welcome applications from all members of society irrespective of age, disability, sex or gender identity, sexual orientation, colour, race, nationality, ethnic or national origin, religion or belief as creating value through diversity is what makes us strong.  As a business and as an organisation with an increasingly agile workforce, we're open to flexible working arrangements where appropriate. Sage is a global academic publisher of books, journals, and library resources with a growing range of technologies to enable discovery, access, and engagement. Our mission is building bridges to knowledge — supporting the development of ideas through the research process to scholarship that is certified, taught, and applied. Learn about Sage | About our companies | Open editor positions Sage is committed to the full inclusion of all qualified applicants. Accommodations will be made for any part of the interview process.

Marketing Communications Executive – £32,000 - £34,000Join us and be part of a mission-driven, independent publisher. You’ll work with a diverse group of people who share a passion for empowering researchers, educators, and institutions to shape the future.About SageSage is a global academic publisher of books, journals, and library resources with a growing range of technologies to enable discovery, access, and engagement. Believing that research and education are critical in shaping society, Sara Miller McCune founded Sage in 1965. Today, we are controlled by a group of trustees charged with maintaining our independence and mission indefinitely. Our Guaranteed Independence Means We’re Free To * Do more – supporting an equitable academic future, furthering disciplines that drive social change, and helping social and behavioural science make an impact * Work together – building lasting relationships, championing diverse perspectives, and co-creating resources to transform teaching and learning * Think long-term – experimenting, taking risks, and investing in new ideas      About Our TeamOur Library Marketing team is vibrant and results-oriented, with a passion for data. We collaborate closely with Product, Sales, and Editorial Teams to raise awareness and build brand recognition in the library market and among researcher user-groups about library products.Could you be our new Marketing Communications Executive? Are you? * Experienced in marketing communications and creating compelling campaign copy tailored to a target audience * Skilled at using excel for analysing or manipulating data * Proficient in evaluating marketing campaign performance to improve future efforts * A super-organized self-starter with the ability to work independently * Able to work collaboratively within a fast-paced team, manage multiple projects, and keep everything on track * Comfortable prioritizing tasks, managing schedules and expectations, and working with multiple colleagues and teams * An excellent written and verbal communicator * Someone who demonstrates a strong attention to detail * Comfortable using Microsoft Office and quick to pick up new skills and technologies      Your New RoleWorking within a small and supportive team, you will coordinate and implement email campaigns to generate leads, drive sales, raise brand awareness, and promote Sage content.Responsibilities Will Include * Lead all aspects of designated email campaigns, including schedule, data briefing, copywriting, editing, proofreading, analysis, and reporting * Work closely with the Marketing Ops team on campaign execution and with Product Marketing Managers on campaign strategy and targeting * Test and analyse campaigns to inform email marketing strategies * Monitor key competitor marketing activity to make recommendations for Sage email campaigns based on findings * Create and edit web pages * Support digital advertising campaigns as require      Overview Of Benefits * 25 days holiday excluding bank holidays full-time/pro-rated for part-time roles * 2 additional ’floating days’ of personal leave, in recognition that each of us has cultural, religious, or family commitments that fall at times when the company is not closed. * Life assurance * Income protection * Access to Sage books and journals * Tuition scheme and support for pursuing professional qualifications * Hybrid working arrangements - In office 20% of contracted hours. We work flexibly and most staff can choose to work from home for up to 80% of their contracted hours.      Other Benefits, Which May Change Include * Variety of snacks and beverages available in the office * Home working allowance * Travel insurance * Healthy lifestyle reimbursement * Access to the Company doctor * Access to Company loans (season ticket loan, rental deposit loan, cycle loan) * Anniversary trip      If you have a disability and need any support during the application process, please contact humanresources@sagepub.co.uk. We will respond to any requests for support in a timely manner. All qualified applicants are encouraged to apply.A cover letter is important to us, this offers the hiring manager valuable insights into how your skill set aligns with the role, what unique contributions you can bring to the team and why you are interested in this position.Closing date for applications: Thursday 29th May 2025To ensure we can give each application the attention it deserves, we may consider bringing the closing date forward if we receive a high volume of applications. Therefore, we encourage you to submit your application as soon as possible to ensure it is considered.Diversity, Equity, and InclusionAt Sage we are committed to building a diverse and inclusive team that is representative of all sections of society and to sustaining a culture that celebrates difference, encourages authenticity, and creates a deep sense of belonging. We welcome applications from all members of society irrespective of age, disability, sex or gender identity, sexual orientation, colour, race, nationality, ethnic or national origin, religion or belief as creating value through diversity is what makes us strong.  As a business and as an organisation with an increasingly agile workforce, we're open to flexible working arrangements where appropriate.Sage is a global academic publisher of books, journals, and library resources with a growing range of technologies to enable discovery, access, and engagement. Our mission is building bridges to knowledge — supporting the development of ideas through the research process to scholarship that is certified, taught, and applied.Learn about Sage | About our companies | Open editor positionsSage is committed to the full inclusion of all qualified applicants. Accommodations will be made for any part of the interview process.

Marketing Communications Executive - Permanent - Hybrid - Sage

&lt;strong&gt;Marketing Communications Executive – £32,000 - £34,000&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Join us and be part of a mission-driven, independent publisher. You’ll work with a diverse group of people who share a passion for empowering researchers, educators, and institutions to shape the future.&lt;br&gt;&lt;br&gt;&lt;strong&gt;About Sage&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Sage is a global academic publisher of books, journals, and library resources with a growing range of technologies to enable discovery, access, and engagement. Believing that research and education are critical in shaping society, Sara Miller McCune founded Sage in 1965. Today, we are controlled by a group of trustees charged with maintaining our independence and mission indefinitely. &lt;br&gt;&lt;br&gt;&lt;strong&gt;Our Guaranteed Independence Means We’re Free To&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Do more – supporting an equitable academic future, furthering disciplines that drive social change, and helping social and behavioural science make an impact &lt;/li&gt;&lt;li&gt;Work together – building lasting relationships, championing diverse perspectives, and co-creating resources to transform teaching and learning &lt;/li&gt;&lt;li&gt;Think long-term – experimenting, taking risks, and investing in new ideas &lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;About Our Team&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Our Library Marketing team is vibrant and results-oriented, with a passion for data. We collaborate closely with Product, Sales, and Editorial Teams to raise awareness and build brand recognition in the library market and among researcher user-groups about library products.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Could you be our new Marketing Communications Executive&lt;/strong&gt;&lt;strong&gt;? Are you?&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Experienced in marketing communications and creating compelling campaign copy tailored to a target audience&lt;/li&gt;&lt;li&gt;Skilled at using excel for analysing or manipulating data&lt;/li&gt;&lt;li&gt;Proficient in evaluating marketing campaign performance to improve future efforts&lt;/li&gt;&lt;li&gt;A super-organized self-starter with the ability to work independently&lt;/li&gt;&lt;li&gt;Able to work collaboratively within a fast-paced team, manage multiple projects, and keep everything on track&lt;/li&gt;&lt;li&gt;Comfortable prioritizing tasks, managing schedules and expectations, and working with multiple colleagues and teams&lt;/li&gt;&lt;li&gt;An excellent written and verbal communicator&lt;/li&gt;&lt;li&gt;Someone who demonstrates a strong attention to detail&lt;/li&gt;&lt;li&gt;Comfortable using Microsoft Office and quick to pick up new skills and technologies&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Your New Role&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Working within a small and supportive team, you will coordinate and implement email campaigns to generate leads, drive sales, raise brand awareness, and promote Sage content.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Responsibilities Will Include&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Lead all aspects of designated email campaigns, including schedule, data briefing, copywriting, editing, proofreading, analysis, and reporting&lt;/li&gt;&lt;li&gt;Work closely with the Marketing Ops team on campaign execution and with Product Marketing Managers on campaign strategy and targeting&lt;/li&gt;&lt;li&gt;Test and analyse campaigns to inform email marketing strategies&lt;/li&gt;&lt;li&gt;Monitor key competitor marketing activity to make recommendations for Sage email campaigns based on findings&lt;/li&gt;&lt;li&gt;Create and edit web pages&lt;/li&gt;&lt;li&gt;Support digital advertising campaigns as require&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Overview Of Benefits&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;25 days holiday excluding bank holidays full-time/pro-rated for part-time roles&lt;/li&gt;&lt;li&gt;2 additional ’floating days’ of personal leave, in recognition that each of us has cultural, religious, or family commitments that fall at times when the company is not closed. &lt;/li&gt;&lt;li&gt;Life assurance&lt;/li&gt;&lt;li&gt;Income protection &lt;/li&gt;&lt;li&gt;Access to Sage books and journals&lt;/li&gt;&lt;li&gt;Tuition scheme and support for pursuing professional qualifications&lt;/li&gt;&lt;li&gt;Hybrid working arrangements - In office 20% of contracted hours. We work flexibly and most staff can choose to work from home for up to 80% of their contracted hours. &lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Other Benefits, Which May Change Include&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Variety of snacks and beverages available in the office &lt;/li&gt;&lt;li&gt;Home working allowance&lt;/li&gt;&lt;li&gt;Travel insurance&lt;/li&gt;&lt;li&gt;Healthy lifestyle reimbursement&lt;/li&gt;&lt;li&gt;Access to the Company doctor &lt;/li&gt;&lt;li&gt;Access to Company loans (season ticket loan, rental deposit loan, cycle loan)&lt;/li&gt;&lt;li&gt;Anniversary trip&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;If you have a disability and need any support during the application process, please contact humanresources@sagepub.co.uk. We will respond to any requests for support in a timely manner. All qualified applicants are encouraged to apply.&lt;br&gt;&lt;br&gt;&lt;strong&gt;A cover letter is important to us, &lt;/strong&gt;this offers the hiring manager valuable insights into how your skill set aligns with the role, what unique contributions you can bring to the team and why you are interested in this position.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Closing date for applications: Thursday 29th May 2025&lt;br&gt;&lt;br&gt;&lt;/strong&gt;To ensure we can give each application the attention it deserves, we may consider bringing the closing date forward if we receive a high volume of applications. Therefore, we encourage you to submit your application as soon as possible to ensure it is considered.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Diversity, Equity, and Inclusion &lt;br&gt;&lt;br&gt;&lt;/strong&gt;At Sage we are committed to building a diverse and inclusive team that is representative of all sections of society and to sustaining a culture that celebrates difference, encourages authenticity, and creates a deep sense of belonging. We welcome applications from all members of society irrespective of age, disability, sex or gender identity, sexual orientation, colour, race, nationality, ethnic or national origin, religion or belief as creating value through diversity is what makes us strong.  As a business and as an organisation with an increasingly agile workforce, we're open to flexible working arrangements where appropriate.&lt;br&gt;&lt;br&gt;Sage is a global academic publisher of books, journals, and library resources with a growing range of technologies to enable discovery, access, and engagement. Our mission is building bridges to knowledge — supporting the development of ideas through the research process to scholarship that is certified, taught, and applied.&lt;br&gt;&lt;br&gt;Learn about Sage | About our companies | Open editor positions&lt;br&gt;&lt;br&gt;&lt;em&gt;Sage is committed to the full inclusion of all qualified applicants. Accommodations will be made for any part of the interview process.&lt;/em&gt;

Marketing Communications Executive - Permanent - Hybrid

You must have UI test automation skills, AWS knowledge, CI/CD experience, performance testing, scripting proficiency, and familiarity with containerization, IaC, and resilience testing tools.

You will conduct performance testing, develop automated test cases, enhance test frameworks, support incident responses, drive resilience strategies, and mentor junior engineers while participating in Agile ceremonies.

Software Engineering

Newcastle

Job Description Sage is a global leader in accounting, payroll, and financial management solutions. We empower businesses with innovative cloud-based software, simplifying and automating financial processes so they can thrive in a digital world. We’re looking for a QA Engineer to join our Site Reliability Engineering (SRE) team within Cloud Services Engineering & Operations. In this role, you’ll play a key part in ensuring the reliability, performance, and resilience of our cloud-based accounting products, helping us deliver seamless, high-quality solutions to customers worldwide. This is a hybrid role – three days per week in our Newcastle office. Key Responsibilities What You’ll Do *  Conduct performance, load, and stress testing to optimize system scalability and stability. *  Collaborate with SREs, DevOps, and engineers to integrate QA best practices into CI/CD pipelines. *  Develop, execute, and maintain automated test cases to ensure cloud software reliability. *  Build and enhance test automation frameworks for cloud infrastructure and application reliability. *  Support incident response efforts by diagnosing, documenting, and resolving production issues. *  Drive resilience testing strategies, including chaos engineering, to strengthen system robustness. *  Participate in Agile ceremonies, contributing to continuous improvement initiatives. *  Coordinate User Acceptance Testing (UAT) to ensure smooth product releases. *  Mentor junior QA engineers in automation, cloud QA, and SRE methodologies. What We’re Looking For: Must-Have Skills: *  Proficiency in UI test automation (e.g., Selenium). *  Knowledge of CI/CD pipelines and test automation integration. *  Familiarity with monitoring and logging tools (e.g., New Relic, Datadog, Prometheus, Grafana, Splunk). *  Understanding of SRE principles, including reliability testing and fault tolerance. *  Experience across the full testing lifecycle, from test planning to User Acceptance Testing (UAT). Nice-to-Have Skills: *  Experience in performance and load testing for cloud-based applications. *  Understanding of AWS cloud services and cloud infrastructure testing. *   Hands-on experience with test automation frameworks and scripting languages (Python, Java, JavaScript). *  Experience with containerized applications (Docker, Kubernetes). *  Exposure to resilience testing tools (e.g., Chaos Monkey, Gremlin). *  Familiarity with Infrastructure as Code (IaC) tools (Terraform, CloudFormation).

Job DescriptionSage is a global leader in accounting, payroll, and financial management solutions. We empower businesses with innovative cloud-based software, simplifying and automating financial processes so they can thrive in a digital world.We’re looking for a QA Engineer to join our Site Reliability Engineering (SRE) team within Cloud Services Engineering & Operations. In this role, you’ll play a key part in ensuring the reliability, performance, and resilience of our cloud-based accounting products, helping us deliver seamless, high-quality solutions to customers worldwide.This is a hybrid role – three days per week in our Newcastle office.Key Responsibilities What You’ll Do *  Conduct performance, load, and stress testing to optimize system scalability and stability. *  Collaborate with SREs, DevOps, and engineers to integrate QA best practices into CI/CD pipelines. *  Develop, execute, and maintain automated test cases to ensure cloud software reliability. *  Build and enhance test automation frameworks for cloud infrastructure and application reliability. *  Support incident response efforts by diagnosing, documenting, and resolving production issues. *  Drive resilience testing strategies, including chaos engineering, to strengthen system robustness. *  Participate in Agile ceremonies, contributing to continuous improvement initiatives. *  Coordinate User Acceptance Testing (UAT) to ensure smooth product releases. *  Mentor junior QA engineers in automation, cloud QA, and SRE methodologies.                  What We’re Looking For:Must-Have Skills: *  Proficiency in UI test automation (e.g., Selenium). *  Knowledge of CI/CD pipelines and test automation integration. *  Familiarity with monitoring and logging tools (e.g., New Relic, Datadog, Prometheus, Grafana, Splunk). *  Understanding of SRE principles, including reliability testing and fault tolerance. *  Experience across the full testing lifecycle, from test planning to User Acceptance Testing (UAT).                  Nice-to-Have Skills: *  Experience in performance and load testing for cloud-based applications. *  Understanding of AWS cloud services and cloud infrastructure testing. *   Hands-on experience with test automation frameworks and scripting languages (Python, Java, JavaScript). *  Experience with containerized applications (Docker, Kubernetes). *  Exposure to resilience testing tools (e.g., Chaos Monkey, Gremlin). *  Familiarity with Infrastructure as Code (IaC) tools (Terraform, CloudFormation).                  

QA Engineer - Sage

&lt;strong&gt;Job Description &lt;br&gt;&lt;br&gt;&lt;/strong&gt; Sage is a global leader in accounting, payroll, and financial management solutions. We empower businesses with innovative cloud-based software, simplifying and automating financial processes so they can thrive in a digital world.&lt;br&gt;&lt;br&gt;We’re looking for a QA Engineer to join our Site Reliability Engineering (SRE) team within Cloud Services Engineering &amp;amp; Operations. In this role, you’ll play a key part in ensuring the reliability, performance, and resilience of our cloud-based accounting products, helping us deliver seamless, high-quality solutions to customers worldwide.&lt;br&gt;&lt;br&gt;This is a hybrid role – three days per week in our Newcastle office.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Key Responsibilities What You’ll Do&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt; Conduct performance, load, and stress testing to optimize system scalability and stability.&lt;/li&gt;&lt;li&gt; Collaborate with SREs, DevOps, and engineers to integrate QA best practices into CI/CD pipelines.&lt;/li&gt;&lt;li&gt; Develop, execute, and maintain automated test cases to ensure cloud software reliability.&lt;/li&gt;&lt;li&gt; Build and enhance test automation frameworks for cloud infrastructure and application reliability.&lt;/li&gt;&lt;li&gt; Support incident response efforts by diagnosing, documenting, and resolving production issues.&lt;/li&gt;&lt;li&gt; Drive resilience testing strategies, including chaos engineering, to strengthen system robustness.&lt;/li&gt;&lt;li&gt; Participate in Agile ceremonies, contributing to continuous improvement initiatives.&lt;/li&gt;&lt;li&gt; Coordinate User Acceptance Testing (UAT) to ensure smooth product releases.&lt;/li&gt;&lt;li&gt; Mentor junior QA engineers in automation, cloud QA, and SRE methodologies.&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;What We’re Looking For:&lt;br&gt;&lt;br&gt;Must-Have Skills:&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt; Proficiency in UI test automation (e.g., Selenium).&lt;/li&gt;&lt;li&gt; Knowledge of CI/CD pipelines and test automation integration.&lt;/li&gt;&lt;li&gt; Familiarity with monitoring and logging tools (e.g., New Relic, Datadog, Prometheus, Grafana, Splunk).&lt;/li&gt;&lt;li&gt; Understanding of SRE principles, including reliability testing and fault tolerance.&lt;/li&gt;&lt;li&gt; Experience across the full testing lifecycle, from test planning to User Acceptance Testing (UAT).&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Nice-to-Have Skills:&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt; Experience in performance and load testing for cloud-based applications.&lt;/li&gt;&lt;li&gt; Understanding of AWS cloud services and cloud infrastructure testing.&lt;/li&gt;&lt;li&gt;  Hands-on experience with test automation frameworks and scripting languages (Python, Java, JavaScript).&lt;/li&gt;&lt;li&gt; Experience with containerized applications (Docker, Kubernetes).&lt;/li&gt;&lt;li&gt; Exposure to resilience testing tools (e.g., Chaos Monkey, Gremlin).&lt;/li&gt;&lt;li&gt; Familiarity with Infrastructure as Code (IaC) tools (Terraform, CloudFormation).&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;

QA Engineer

You should have marketing management experience, be results-driven with strong commercial acumen, excel in digital/field marketing, and possess excellent communication and resilience skills.

You will lead UKI marketing for strategic projects, oversee campaign performance, optimize budgets, collaborate with cross-functional teams, and analyze data for informed decision-making.

Customer Relations

Manchester

This role will be responsible for leading and optimising the UKI Small & Accountants marketing plan for Strategic Projects, such as Sage Copilot and Fintech, launching, setting and delivering against the targets and revenue plans in region (supporting consideration, preference, units) and driving inlife (upsell, cross sell, add-on, adoption) to drive revenue growth. Marketing Lead for the Copilot & Fintech squads, being an integral part of crafting the strategy and plans for these projects, working with matrix team and senior leaders. Lead on trading interlock with performance in region for strategic projects – driving performance & optimisation. This role will oversee the development and execution of data driven, ROI-focused campaigns, ensuring alignment with business objectives. Drive collaboration, prioritisation and execution through the UKIA digital & campaign hubs. Location - Hybrid, 3 days per week out of our Newcastle, Manchester or Winnersh offices. * Marketing Lead & Cross functional Collaboration for Strategic Projects (Copilot & Fintech) interlocking with UKI Small leadership team - accountable for delivering against regional targets. * Strategy Development & plan ownership (strategic & demand plan) for strategic projects across all channels – develop and lead the performance through lockstep with RTR organisation and squads, through the Annual budget planning process & ongoing trading / roadmap launches, seasonal opportunities etc. * Accountability for marketing performance and contribution to BU in region, relevant to each strategic project. * Primary lead to interlock with UKIA digital & campaign hubs to construct plan, prioritise, execute & optimise performance, in relation to strategic projects. * Performance Analysis and reporting: Regularly analyse campaign performance using KPIs such as conversion rates, adoption rates etc. Provide detailed reports and actionable insights to senior leadership and stakeholders. Own trading process through weekly squad and performance calls & hub interlocks. * Data-Driven Decision making: leverage analytics, testing and performance data to make informed decisions and implement strategies to improve metrics relevant to the project, incl. overall campaign effectiveness through to revenue. * Budget Management: Oversee allocation and management of budget ensuring spend optimised and aligned to business objectives. Track, report and adjust as needed to ensure maximum ROI. * Lockstep with IC strategic teams, Brand and PMM to ensure requirements for strategic projects in region are met and tight collaboration on priorities. Skills, know-how and experience: * Experience in a marketing management role. * Results driven with strong commercial acumen and focus on KPIs / performance. * Experience in fast paced / product led organisation. * Strong understanding of Product Led Growth strategy and execution. * Proven experience in digital & field marketing. * Exceptional communication to negotiate and influence at senior level. * Ability to work in a matrix environment and multi team approach – influencing across teams to get to right outcome including through the new UKIA hubs & regional structures. * Resilience and strong accountability.

This role will be responsible for leading and optimising the UKI Small & Accountants marketing plan for Strategic Projects, such as Sage Copilot and Fintech, launching, setting and delivering against the targets and revenue plans in region (supporting consideration, preference, units) and driving inlife (upsell, cross sell, add-on, adoption) to drive revenue growth. Marketing Lead for the Copilot & Fintech squads, being an integral part of crafting the strategy and plans for these projects, working with matrix team and senior leaders. Lead on trading interlock with performance in region for strategic projects – driving performance & optimisation. This role will oversee the development and execution of data driven, ROI-focused campaigns, ensuring alignment with business objectives. Drive collaboration, prioritisation and execution through the UKIA digital & campaign hubs.Location - Hybrid, 3 days per week out of our Newcastle, Manchester or Winnersh offices. * Marketing Lead & Cross functional Collaboration for Strategic Projects (Copilot & Fintech) interlocking with UKI Small leadership team - accountable for delivering against regional targets. * Strategy Development & plan ownership (strategic & demand plan) for strategic projects across all channels – develop and lead the performance through lockstep with RTR organisation and squads, through the Annual budget planning process & ongoing trading / roadmap launches, seasonal opportunities etc. * Accountability for marketing performance and contribution to BU in region, relevant to each strategic project. * Primary lead to interlock with UKIA digital & campaign hubs to construct plan, prioritise, execute & optimise performance, in relation to strategic projects. * Performance Analysis and reporting: Regularly analyse campaign performance using KPIs such as conversion rates, adoption rates etc. Provide detailed reports and actionable insights to senior leadership and stakeholders. Own trading process through weekly squad and performance calls & hub interlocks. * Data-Driven Decision making: leverage analytics, testing and performance data to make informed decisions and implement strategies to improve metrics relevant to the project, incl. overall campaign effectiveness through to revenue. * Budget Management: Oversee allocation and management of budget ensuring spend optimised and aligned to business objectives. Track, report and adjust as needed to ensure maximum ROI. * Lockstep with IC strategic teams, Brand and PMM to ensure requirements for strategic projects in region are met and tight collaboration on priorities.Skills, know-how and experience: * Experience in a marketing management role. * Results driven with strong commercial acumen and focus on KPIs / performance. * Experience in fast paced / product led organisation. * Strong understanding of Product Led Growth strategy and execution. * Proven experience in digital & field marketing. * Exceptional communication to negotiate and influence at senior level. * Ability to work in a matrix environment and multi team approach – influencing across teams to get to right outcome including through the new UKIA hubs & regional structures. * Resilience and strong accountability.

Marketing Lead, Strategic Projects - 12 month Fixed Term Contract - Sage

&lt;p&gt;This role will be responsible for leading and optimising the UKI Small &amp;amp; Accountants marketing plan for Strategic Projects, such as Sage Copilot and Fintech, launching, setting and delivering against the targets and revenue plans in region (supporting consideration, preference, units) and driving inlife (upsell, cross sell, add-on, adoption) to drive revenue growth. Marketing Lead for the Copilot &amp;amp; Fintech squads, being an integral part of crafting the strategy and plans for these projects, working with matrix team and senior leaders. Lead on trading interlock with performance in region for strategic projects – driving performance &amp;amp; optimisation. This role will oversee the development and execution of data driven, ROI-focused campaigns, ensuring alignment with business objectives. Drive collaboration, prioritisation and execution through the UKIA digital &amp;amp; campaign hubs.&lt;/p&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Location&lt;/strong&gt; - Hybrid, 3 days per week out of our Newcastle, Manchester or Winnersh offices.&lt;/p&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;&lt;ul&gt;&lt;li&gt;Marketing Lead &amp;amp; Cross functional Collaboration for Strategic Projects (Copilot &amp;amp; Fintech) interlocking with UKI Small leadership team - accountable for delivering against regional targets.&lt;/li&gt;&lt;li&gt;Strategy Development &amp;amp; plan ownership (strategic &amp;amp; demand plan) for strategic projects across all channels – develop and lead the performance through lockstep with RTR organisation and squads, through the Annual budget planning process &amp;amp; ongoing trading / roadmap launches, seasonal opportunities etc.&lt;/li&gt;&lt;li&gt;Accountability for marketing performance and contribution to BU in region, relevant to each strategic project.&lt;/li&gt;&lt;li&gt;Primary lead to interlock with UKIA digital &amp;amp; campaign hubs to construct plan, prioritise, execute &amp;amp; optimise performance, in relation to strategic projects.&lt;/li&gt;&lt;li&gt;Performance Analysis and reporting: Regularly analyse campaign performance using KPIs such as conversion rates, adoption rates etc. Provide detailed reports and actionable insights to senior leadership and stakeholders. Own trading process through weekly squad and performance calls &amp;amp; hub interlocks.&lt;/li&gt;&lt;li&gt;Data-Driven Decision making: leverage analytics, testing and performance data to make informed decisions and implement strategies to improve metrics relevant to the project, incl. overall campaign effectiveness through to revenue.&lt;/li&gt;&lt;li&gt;Budget Management: Oversee allocation and management of budget ensuring spend optimised and aligned to business objectives. Track, report and adjust as needed to ensure maximum ROI.&lt;/li&gt;&lt;li&gt;Lockstep with IC strategic teams, Brand and PMM to ensure requirements for strategic projects in region are met and tight collaboration on priorities.&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Skills, know-how and experience:&lt;/strong&gt;&lt;/p&gt;&lt;ul&gt;&lt;li&gt;Experience in a marketing management role.&lt;/li&gt;&lt;li&gt;Results driven with strong commercial acumen and focus on KPIs / performance.&lt;/li&gt;&lt;li&gt;Experience in fast paced / product led organisation.&lt;/li&gt;&lt;li&gt;Strong understanding of Product Led Growth strategy and execution.&lt;/li&gt;&lt;li&gt;Proven experience in digital &amp;amp; field marketing.&lt;/li&gt;&lt;li&gt;Exceptional communication to negotiate and influence at senior level.&lt;/li&gt;&lt;li&gt;Ability to work in a matrix environment and multi team approach – influencing across teams to get to right outcome including through the new UKIA hubs &amp;amp; regional structures.&lt;/li&gt;&lt;li&gt;Resilience and strong accountability.&lt;/li&gt;&lt;/ul&gt;

Marketing Lead, Strategic Projects - 12 month Fixed Term Contract

You need a bachelor's degree, 2-4 years of sales experience, strong tech skills, excellent communication, and the ability to work independently or in a team. Field experience preferred.

You will conduct sales calls, build relationships, qualify leads, demonstrate products, update CRM, travel for appointments, and provide excellent customer service while meeting sales goals.

Sales & Business Development

Atlanta

<div>The Account Executive - College sells to Higher Education faculty within a designated geographical territory. With a hunter mentality, their objective is to grow market share by successfully establishing new business with Sage Vantage and other digital or print content that meets course needs. Ideal candidate is an independent, self-starter whose responsibilities include conducting well-structured consultative sales calls, persuasively demonstrating technology product capabilities, establishing relationships with faculty members and other customers to gain new business and grow revenue. With a strong drive, ample product knowledge, and active listening skills, this person is confident and persuasive when interacting with customers. The ability to systematically run a large geographic territory through employing in person and virtual sales techniques is a daily requirement. Sage Account Executives maintain our sales database (MSCRM), which allows them to juxtapose account growth outreach with maintenance activities, resulting in successful adoption of new materials, digital product renewals and retention and/or expansion of the current base of Sage products. This position is based out of Atlanta, Georgia with overnight travel of 20% during the prime selling season.
Job Functions and Responsibilities:
Sales
Following a strategic territory selling plan, built with the help and direction of Sales Management, the ideal candidate will work to grow Sage's presence and establish new products in all of our subject areas by:<ul><li>Being highly visible to customers, persuasively conducting quality sales calls, and gaining Vantage demonstrations through employing professional selling techniques.</li><li>Successfully positioning self and Sage as a strategic business partner within social science and business departments across campus by actively listening to customer needs.</li><li>Traveling to assigned campuses during selling seasons is required with geographic travel and overnights outlined in advance; often requiring an excess of 40+ hours per week.</li><li>Conducting effective sales calls to grow new revenue via well-planned campus appointments and/or schedules, video calls, telephone, and email exchanges with the goal of progressing the territory pipeline and taking new market share.</li><li>Identifying and dynamically qualifying new sales leads in assigned territory; assertively selling to those identified targets while growing existing business by placing it into recurring revenue models to meet set sales goals.</li><li>Effectively deploying key sales tools within the course of daily selling and nimbly using the insights that the tools provide to accelerate pipeline movement.</li><li>Growing market share at the territory and key title level each selling season through strong internal partnerships, as well as through personal drive and resilience to achieve success.</li><li>Confidently and successfully demonstrating Sage technology and employing sales enablement tools in sales calls.</li><li>Ensuring data within the CRM system is accurate by maintaining and updating the sales pipeline daily.</li><li>Overall, a Sage Account Executive is innovative, persuasive, and resilient in meeting the needs of prospects and customers. They are well established in their market, persistent and purposeful in growing their Sage business.</li></ul>
Product and Market Knowledge<ul><li>With a well-established presence in their territory, the Sage rep collects and communicates market feedback and product information to Product, Technology, and Sales Management Teams.</li><li>Develops deep product knowledge through learning programs to be able to persuasively articulate value proposition of products in a competitive landscape.</li><li>Successfully addresses objections and misconceptions while answering questions of prospective customers effectively either independently or through collaboration with internal team members and specialists.</li><li>Provides Product Teams with market development leads, faculty advocates, and potential textbook authors.</li></ul>
Planning, Reporting, and Database Maintenance<ul><li>Strategically performs and completes Lead Generation (identifying courses, decision makers, enrollments, and product-in-use information) for targeted course markets at accounts identified within assigned territory.</li><li>Strategically works sales opportunities in CRM to prioritize pipeline and optimize revenue.</li><li>Strategically plans campus outreach via campus trips/video calls/phone calls.</li><li>Completes expense reports on a timely basis, handles annual travel and expense budget effectively.</li></ul>
Conference Attendance/Business Travel<ul><li>Daily full day and overnight travel to customers 2+ hours away is required to key accounts during active selling times.</li><li>Required to attend bi-annual sales meeting and other company-wide meetings.</li></ul>
Customer/Author Relations<ul><li>Provides excellent customer service when working with potential or existing customers by providing information, resources, and troubleshooting in a timely manner.</li><li>While engaging with customers and authors, takes appropriate actions to ensure they have a positive experience and image of the company.</li><li>Effectively works with current customers to cross-sell and referral sell when working with installed base of business.</li></ul>
Any combination equivalent to, but not limited to, the following:
Required:<ul><li>Bachelor&rsquo;s degree required with evidence of high academic achievement.</li><li>Demonstrated record of success in academic and professional background.</li><li>2 to 4+ years sales experience required, along with a creative, persuasive, strategic, and persistent sales demeanor.</li><li>Hunter mentality, self-reliant and success oriented.</li><li>Strong technology demonstration skills.</li><li>Dedicated work ethic (workload regularly exceeds 40 hours/week during peak selling seasons and must be willing to work hours needed and to travel based upon assigned geography).</li><li>Must be equally adept at working independently and within a team.</li><li>Proficient in PC environment and experienced with Microsoft Word, Excel, database applications and PowerPoint.</li><li>Excellent written, oral, and presentation skills.</li><li>Outstanding time management and organization, with excellent attention to detail.</li><li>Ability to be flexible and adapt quickly and creatively to changing business needs.</li></ul>
Preferred:<ul><li>Field-based sales experience strongly preferred for remote based sales positions.</li><li>Sales experience in the publishing industry or related SAAS/technology industries is a plus.</li><li>Familiarity and ability to work with CRM systems.</li><li>Familiarity with other sales technology programs and video conferencing experience.</li></ul>
Language, analytical skills and specifications
Any combination equivalent to, but not limited to, the following:<ul><li>Reasoning/problem solving ability.</li><li>Strong verbal and written communication skills.</li><li>Digital dexterity and Data Literacy.</li><li>Ability to set and follow through on priorities.</li><li>Ability to plan and balance multiple projects and effectively multi-task.</li><li>Effective management of time and due dates, as well working professionally in all situations.</li><li>Effective internal/external communication with customers.</li><li>Effective decision making.</li><li>Effective application of sales techniques.</li><li>Proficient analytical and mathematical skills.</li><li>Ability to effectively make presentations to internal/external groups.</li></ul>
If you have a disability and you need any support during the application process, please contact hr.resume@sagepub.com All qualified applicants are encouraged to apply.
Pay Transparency &amp; Benefits Package:
Sage Publishing is committed to being an inclusive employer where all individuals are treated with fairness and respect. Sage is proud to be an equal opportunity workplace and is an affirmative action employer.
Compensation at Sage is influenced by several factors, including but not limited to skill set, nature and level of experience, qualifications, and other relevant considerations. Please note that the compensation details listed in U.S. role postings reflect the base salary only and do not include bonuses or benefits. Your recruiter can share more about the specific salary range and additional aspects of the compensation/benefits package for this position during the hiring process. If your desired salary falls outside of this range, we hope you'll still apply as there may be other positions that better align.
In addition to compensation, Sage offers a highly competitive and comprehensive PPO medical, dental, and vision care benefits package with SAGE covering most of the premium costs. Unique program benefits that support a healthy life, a company-sponsored anniversary trip every 5 years, a 401(k)-matching program of 100% up to 5% of pay, and other significant meaningful benefits. In alignment with our value for education, Sage offers financial support for bachelor's and graduate-level degree programs as well as learning for personal interest.
Sage offers freedom and autonomy in your day-to-day with hybrid or remote work, depending on the role. Join the nearly 2,000 Sage employees worldwide who deliver products and services that serve to fulfill our noble goal of education and dissemination of knowledge globally. We&rsquo;d love to meet you!
Diversity, Equity, and Inclusion
Sage Publishing is committed to being an inclusive employer where all individuals are treated with fairness and respect, regardless of age, disability, gender identity, marriage and partnership status, pregnancy and parental responsibilities, race, religion and belief, sex, or sexual orientation.
We believe that diversity is a cornerstone of a vibrant culture. We want Sage to be an organization where the most talented staff and high-potential staff are recruited, have the opportunity to grow, and want to work. We strive to achieve a better representation of diverse talent at all levels, including leadership, across our workforce.</div>

The Account Executive - College sells to Higher Education faculty within a designated geographical territory. With a hunter mentality, their objective is to grow market share by successfully establishing new business with Sage Vantage and other digital or print content that meets course needs. Ideal candidate is an independent, self-starter whose responsibilities include conducting well-structured consultative sales calls, persuasively demonstrating technology product capabilities, establishing relationships with faculty members and other customers to gain new business and grow revenue. With a strong drive, ample product knowledge, and active listening skills, this person is confident and persuasive when interacting with customers. The ability to systematically run a large geographic territory through employing in person and virtual sales techniques is a daily requirement. Sage Account Executives maintain our sales database (MSCRM), which allows them to juxtapose account growth outreach with maintenance activities, resulting in successful adoption of new materials, digital product renewals and retention and/or expansion of the current base of Sage products. This position is based out of Atlanta, Georgia with overnight travel of 20% during the prime selling season.
Job Functions and Responsibilities:
Sales
Following a strategic territory selling plan, built with the help and direction of Sales Management, the ideal candidate will work to grow Sage's presence and establish new products in all of our subject areas by:Being highly visible to customers, persuasively conducting quality sales calls, and gaining Vantage demonstrations through employing professional selling techniques.Successfully positioning self and Sage as a strategic business partner within social science and business departments across campus by actively listening to customer needs.Traveling to assigned campuses during selling seasons is required with geographic travel and overnights outlined in advance; often requiring an excess of 40+ hours per week.Conducting effective sales calls to grow new revenue via well-planned campus appointments and/or schedules, video calls, telephone, and email exchanges with the goal of progressing the territory pipeline and taking new market share.Identifying and dynamically qualifying new sales leads in assigned territory; assertively selling to those identified targets while growing existing business by placing it into recurring revenue models to meet set sales goals.Effectively deploying key sales tools within the course of daily selling and nimbly using the insights that the tools provide to accelerate pipeline movement.Growing market share at the territory and key title level each selling season through strong internal partnerships, as well as through personal drive and resilience to achieve success.Confidently and successfully demonstrating Sage technology and employing sales enablement tools in sales calls.Ensuring data within the CRM system is accurate by maintaining and updating the sales pipeline daily.Overall, a Sage Account Executive is innovative, persuasive, and resilient in meeting the needs of prospects and customers. They are well established in their market, persistent and purposeful in growing their Sage business.
Product and Market KnowledgeWith a well-established presence in their territory, the Sage rep collects and communicates market feedback and product information to Product, Technology, and Sales Management Teams.Develops deep product knowledge through learning programs to be able to persuasively articulate value proposition of products in a competitive landscape.Successfully addresses objections and misconceptions while answering questions of prospective customers effectively either independently or through collaboration with internal team members and specialists.Provides Product Teams with market development leads, faculty advocates, and potential textbook authors.
Planning, Reporting, and Database MaintenanceStrategically performs and completes Lead Generation (identifying courses, decision makers, enrollments, and product-in-use information) for targeted course markets at accounts identified within assigned territory.Strategically works sales opportunities in CRM to prioritize pipeline and optimize revenue.Strategically plans campus outreach via campus trips/video calls/phone calls.Completes expense reports on a timely basis, handles annual travel and expense budget effectively.
Conference Attendance/Business TravelDaily full day and overnight travel to customers 2+ hours away is required to key accounts during active selling times.Required to attend bi-annual sales meeting and other company-wide meetings.
Customer/Author RelationsProvides excellent customer service when working with potential or existing customers by providing information, resources, and troubleshooting in a timely manner.While engaging with customers and authors, takes appropriate actions to ensure they have a positive experience and image of the company.Effectively works with current customers to cross-sell and referral sell when working with installed base of business.
Any combination equivalent to, but not limited to, the following:
Required:Bachelor’s degree required with evidence of high academic achievement.Demonstrated record of success in academic and professional background.2 to 4+ years sales experience required, along with a creative, persuasive, strategic, and persistent sales demeanor.Hunter mentality, self-reliant and success oriented.Strong technology demonstration skills.Dedicated work ethic (workload regularly exceeds 40 hours/week during peak selling seasons and must be willing to work hours needed and to travel based upon assigned geography).Must be equally adept at working independently and within a team.Proficient in PC environment and experienced with Microsoft Word, Excel, database applications and PowerPoint.Excellent written, oral, and presentation skills.Outstanding time management and organization, with excellent attention to detail.Ability to be flexible and adapt quickly and creatively to changing business needs.
Preferred:Field-based sales experience strongly preferred for remote based sales positions.Sales experience in the publishing industry or related SAAS/technology industries is a plus.Familiarity and ability to work with CRM systems.Familiarity with other sales technology programs and video conferencing experience.
Language, analytical skills and specifications
Any combination equivalent to, but not limited to, the following:Reasoning/problem solving ability.Strong verbal and written communication skills.Digital dexterity and Data Literacy.Ability to set and follow through on priorities.Ability to plan and balance multiple projects and effectively multi-task.Effective management of time and due dates, as well working professionally in all situations.Effective internal/external communication with customers.Effective decision making.Effective application of sales techniques.Proficient analytical and mathematical skills.Ability to effectively make presentations to internal/external groups.
If you have a disability and you need any support during the application process, please contact hr.resume@sagepub.com All qualified applicants are encouraged to apply.
Pay Transparency & Benefits Package:
Sage Publishing is committed to being an inclusive employer where all individuals are treated with fairness and respect. Sage is proud to be an equal opportunity workplace and is an affirmative action employer.
Compensation at Sage is influenced by several factors, including but not limited to skill set, nature and level of experience, qualifications, and other relevant considerations. Please note that the compensation details listed in U.S. role postings reflect the base salary only and do not include bonuses or benefits. Your recruiter can share more about the specific salary range and additional aspects of the compensation/benefits package for this position during the hiring process. If your desired salary falls outside of this range, we hope you'll still apply as there may be other positions that better align.
In addition to compensation, Sage offers a highly competitive and comprehensive PPO medical, dental, and vision care benefits package with SAGE covering most of the premium costs. Unique program benefits that support a healthy life, a company-sponsored anniversary trip every 5 years, a 401(k)-matching program of 100% up to 5% of pay, and other significant meaningful benefits. In alignment with our value for education, Sage offers financial support for bachelor's and graduate-level degree programs as well as learning for personal interest.
Sage offers freedom and autonomy in your day-to-day with hybrid or remote work, depending on the role. Join the nearly 2,000 Sage employees worldwide who deliver products and services that serve to fulfill our noble goal of education and dissemination of knowledge globally. We’d love to meet you!
Diversity, Equity, and Inclusion
Sage Publishing is committed to being an inclusive employer where all individuals are treated with fairness and respect, regardless of age, disability, gender identity, marriage and partnership status, pregnancy and parental responsibilities, race, religion and belief, sex, or sexual orientation.
We believe that diversity is a cornerstone of a vibrant culture. We want Sage to be an organization where the most talented staff and high-potential staff are recruited, have the opportunity to grow, and want to work. We strive to achieve a better representation of diverse talent at all levels, including leadership, across our workforce.

Account Executive, US College Sales - Sage

Account Executive, US College Sales

You need strong writing skills, familiarity with self-service/chatbot platforms, basic SEO knowledge, data-driven decision-making, and comfort in agile environments. A growth mindset is essential.

You will create and maintain Knowledgebase articles, improve chatbot content, use data for insights, collaborate on updates, and QA conversation flows using internal tools.

Design

Product

<div><div>Job Description<div> Hello, I'm Fallon, your future manager here at Sage! Before you hit that apply button, I want to give you a feel for what it&rsquo;s like to be part of our world. I lead a growing, talented team of 17 chatbot and content designers who are passionate about creating digital experiences that genuinely help our customers.
 
My leadership style? I like to keep things fun, open, and collaborative. I strongly believe that people do their best work when they feel supported, valued, and empowered to take ownership. I'm here to help you grow, support you when things get tough, and celebrate the wins, whether that&rsquo;s solving a tricky content issue or launching a new feature. We work hard, but we always make time to celebrate, learn from challenges, and have fun along the way.
 
 
What part of the business will I be working in?
 
You'll be working right at the front door of Sage, where customer experience meets smart digital solutions. Our team creates the digital content that powers our help centre and chatbot experiences, supporting both our customers and colleagues. We're at the heart of Sage, ensuring every interaction is helpful, efficient, and human. 
 
 
This is a hybrid role &ndash; three days per week in the Newcastle office</div></div> 
<div>
Key Responsibilities<div> What you&rsquo;ll be doing
 
 
As a Digital Content Designer, you&rsquo;ll help shape the voice and effectiveness of Sage&rsquo;s digital self-serve experiences for our small to medium business products. Your focus will be on creating clear, helpful, and accessible content that really works.
 
Here&rsquo;s how you&rsquo;ll make an impact:
 
 
<li>Create and maintain engaging Knowledgebase articles and chatbot flows.
</li> 
<li>Follow and contribute to our global content standards and governance.
</li> 
<li>Support the continuous improvement of chatbot content, language models, and help centre usability.
</li> 
<li>Use data to improve discoverability, content performance, and customer outcomes.
</li> 
<li>Collaborate closely with Product, UX, and Engineering to reflect product updates in content.
</li> 
<li>Tune search and NLU (Natural Language Understanding) for better relevance and results.
</li> 
<li>QA conversation flows and implement them using our internal tools like BOOST AI.</li> 
 
 
The skills you&rsquo;ll use to add value
 
 
<li>Strong writing and content design skills for digital experiences
</li> 
<li>Familiarity with self-service and chatbot platforms (e.g., BOOST AI or similar)
</li> 
<li>Basic understanding of SEO and structured content design
</li> 
<li>Experience using data to inform content decisions
</li> 
<li>Comfortable working in agile, collaborative environments
</li> 
<li>A growth mindset and curiosity about new tools, technologies, and ways of working
</li> 
 
Your First 90 Days
 
 
Week 1: Get to know the team, our tools, and the products we support. We&rsquo;ll walk you through our workflows and give you a clear onboarding plan.
 
Week 2: Start working on your first content updates with support from your buddy. You'll learn how we structure content and build chatbot experiences.
 
Weeks 3&ndash;8: Dive deeper into our content systems. You'll work on refining articles, and start contributing to wider improvements.
 
Week 9 onward: You&rsquo;ll fully own content areas, collaborate with cross-functional teams, and start shaping our next generation of self-serve experiences. 
 
 
Sage Benefits
 
 
<li>Competitive base salary and commission structure
</li> 
<li>Comprehensive health, dental and vision coverage
</li> 
<li>Work away scheme for up to 10 weeks a year
</li> 
<li>On-going training and professional development
</li> 
<li>Paid 5 days yearly to volunteer through our Sage Foundation
</li> 
<li>Flexible work patterns and hybrid working</li> 
 
 
#LI-VK1</div></div> 
<div>
Function<div> Customer Operations</div></div> 
<div>
Country<div> United Kingdom</div></div> 
<div>
Office Location<div> Winnersh</div></div> 
<div>
Work Place type<div> Hybrid</div></div> 
<div>
Advert<div> Working at Sage means you&rsquo;re supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions. 
 
Our colleagues are the best of the best. It&rsquo;s why we were awarded 2024 Best Places to Work by Glassdoor. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential.
 
Learn more about working at Sage: sage.com/en-gb/company/careers/working-at-sage/ 
Watch a video about our culture: youtube.com/watch?v=qIoiCpZH-QE 
 
We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out at careers@sage.com.
 
Learn more about DEI at Sage: sage.com/en-gb/company/careers/diversity-equity-and-inclusion/</div></div></div>

Job Description Hello, I'm Fallon, your future manager here at Sage! Before you hit that apply button, I want to give you a feel for what it’s like to be part of our world. I lead a growing, talented team of 17 chatbot and content designers who are passionate about creating digital experiences that genuinely help our customers.

My leadership style? I like to keep things fun, open, and collaborative. I strongly believe that people do their best work when they feel supported, valued, and empowered to take ownership. I'm here to help you grow, support you when things get tough, and celebrate the wins, whether that’s solving a tricky content issue or launching a new feature. We work hard, but we always make time to celebrate, learn from challenges, and have fun along the way.


What part of the business will I be working in?

You'll be working right at the front door of Sage, where customer experience meets smart digital solutions. Our team creates the digital content that powers our help centre and chatbot experiences, supporting both our customers and colleagues. We're at the heart of Sage, ensuring every interaction is helpful, efficient, and human.


This is a hybrid role – three days per week in the Newcastle office

Key Responsibilities What you’ll be doing


As a Digital Content Designer, you’ll help shape the voice and effectiveness of Sage’s digital self-serve experiences for our small to medium business products. Your focus will be on creating clear, helpful, and accessible content that really works.

Here’s how you’ll make an impact:


Create and maintain engaging Knowledgebase articles and chatbot flows.

Follow and contribute to our global content standards and governance.

Support the continuous improvement of chatbot content, language models, and help centre usability.

Use data to improve discoverability, content performance, and customer outcomes.

Collaborate closely with Product, UX, and Engineering to reflect product updates in content.

Tune search and NLU (Natural Language Understanding) for better relevance and results.

QA conversation flows and implement them using our internal tools like BOOST AI.


The skills you’ll use to add value


Strong writing and content design skills for digital experiences

Familiarity with self-service and chatbot platforms (e.g., BOOST AI or similar)

Basic understanding of SEO and structured content design

Experience using data to inform content decisions

Comfortable working in agile, collaborative environments

A growth mindset and curiosity about new tools, technologies, and ways of working


Your First 90 Days


Week 1: Get to know the team, our tools, and the products we support. We’ll walk you through our workflows and give you a clear onboarding plan.

Week 2: Start working on your first content updates with support from your buddy. You'll learn how we structure content and build chatbot experiences.

Weeks 3–8: Dive deeper into our content systems. You'll work on refining articles, and start contributing to wider improvements.

Week 9 onward: You’ll fully own content areas, collaborate with cross-functional teams, and start shaping our next generation of self-serve experiences.


Sage Benefits


Competitive base salary and commission structure

Comprehensive health, dental and vision coverage

Work away scheme for up to 10 weeks a year

On-going training and professional development

Paid 5 days yearly to volunteer through our Sage Foundation

Flexible work patterns and hybrid working


#LI-VK1

Function Customer Operations

Country United Kingdom

Office Location Winnersh

Work Place type Hybrid

Advert Working at Sage means you’re supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions.

Our colleagues are the best of the best. It’s why we were awarded 2024 Best Places to Work by Glassdoor. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential.

Learn more about working at Sage: sage.com/en-gb/company/careers/working-at-sage/
Watch a video about our culture: youtube.com/watch?v=qIoiCpZH-QE

We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out at careers@sage.com.

Learn more about DEI at Sage: sage.com/en-gb/company/careers/diversity-equity-and-inclusion/

Sage

Mission

Culture & values

Human

Bold

Trust

Simplify

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