Colleague discount card

Annual bonus scheme

Pensions

Holidays

Love it

Awards for long service

Critical Illness Cover

Pension Plan

Performance Bonus

Flexible Working

Large

Sainsbury's is one of the UK's leading supermarket chains, offering a wide range of groceries, household essentials, clothing, and other products both in-store and online. With a focus on quality, affordability, and convenience, Sainsbury's serves millions of customers across the country through its network of stores, online shopping platform, and delivery services. Committed to sustainability and social responsibility, Sainsbury's strives to reduce its environmental impact, support local communities, and promote healthier living choices among its customers.

Retail & Consumer Goods

Sainsbury's

Retail

Lend a hand, lead an industry, break the mould. Become the best you that you can be, in a role you enjoy.

Coventry

<div>
 <div>
  <div>
   <b>Location</b>
  </div> 
  <div>
   <div>
    Coventry Store Support Centre - Ansty Park, Sainsbury's Store Support Centre Draken Drive Ansty Park, Coventry, CV7 9RD 
   </div>
  </div>
 </div>
 <div>
  <div>
   <div>
    <b>Hours</b>
   </div> 
   <div>
    Full-time
   </div> 
  </div>
  <div>
   <div>
    <b>Contract-Type</b>
   </div> 
   <div>
    Permanent
   </div> 
  </div>
  <div>
   <div>
    <b>Salary</b>
   </div> 
   <div>
    Competitive Plus Benefits
   </div> 
  </div>
  <div>
   <div>
    <b>Areas of business</b>
   </div> 
   <div>
    Non Food
   </div> 
  </div>
  <div>
   <div>
    <b>Closing date</b>
   </div> 
   <div>
    2024/08/08 22:51:22
   </div> 
  </div>
  <div>
   <div>
    <b>Job ID</b>
   </div> 
   <div>
    246969
   </div>
  </div>
 </div>
</div>
<div></div> 
<br>
<div>
 <h2 class="jobSectionHeader"><b>Job Description</b></h2> 
 <div>
  We’d all like amazing work to do, and real work-life balance. That’s waiting for you at Sainsbury’s. From fragrance to car care, clothing and pots and pans, our General Merchandise team delivers all the non-food items for Sainsbury’s, Habitat and Argos customers. This multi-brand environment means you get to work across most areas. You can also be a pioneer, because the team believes in being brave, iterating and learning as they go. They also develop deep connections to other departments, which opens up a lot of different career opportunities for you. What’s certain is that you’ll spend time on the shop floor to get closer to customers, and bring a broad perspective and the full support of your manager with you wherever you decide to develop next.
 </div>
 <br> 
 <div></div>
 <div>
  Non Food - Designer - Clothing
 </div> 
 <div>
  Why join us
 </div> 
 <div>
  When you join our design team at Sainsbury's, you become an integral part of our mission to deliver on our 'brands that deliver' strategy. As passionate individuals who are dedicated to making a positive impact on our customers, colleagues, and environment, we work collaboratively to create attractive, trend-driven clothing options that align with our values and exceed customer expectations. Your role as a Designer will involve shaping and delivering design strategies, identifying commercial opportunities, and ensuring the seamless development and launch of products. With our flexible working policy, we prioritise work-life balance, giving you the freedom to optimise your hours and unleash your creativity while making a difference in the retail industry. Join us in our values-driven culture and be part of a team where your potential is valued and nurtured.
 </div>
 <div>
  <br> 
 </div>
 <div>
  What you'll do
 </div> 
 <div>
  You will play a crucial role in delivering our Category Design Strategy and ensuring that Tu clothing remains relevant and appealing to our customers. Working within the guidelines of the Tu Brand handwriting, you will be responsible for the development and delivery of design strategies for a given category, as well as owning your own category development when appropriate. Your responsibilities will include creating mood boards, design themes, and supporting the delivery of macro and category trends. You will identify new commercial product opportunities aligned with category and marketing growth plans, and design commercial and competitive product ranges tailored to key customer profiles. Additionally, you will collaborate with suppliers to achieve optimum product cost through effective design and engineering, and oversee the product development process from concept design to launch. Your role will involve liaising with various teams, such as Product Technologists and Buyers, to ensure quality standards, cost targets, and critical path targets are met. As a champion for sustainability, you will incorporate sustainable practises in both how we work and the products we deliver. To excel in this role, you should have experience in retail, specifically in clothing, jewellery, or watches markets, and possess strong commercial awareness. You should be knowledgeable about product design and development in the retail industry, with technical expertise in clothing and manufacturing processes. Proficiency in computer software such as Illustrator and Adobe Photoshop is essential, and you should demonstrate strategic thinking and customer-centric decision-making. Above all, you should exemplify positive leadership behaviours and thrive in a values-driven culture that encourages colleagues to be themselves and achieve their full potential.
 </div>
 <div>
  <br> 
 </div>
 <div>
  Who you are
 </div> 
 <div>
  You are a passionate and creative individual dedicated to delivering our 'brands that deliver' strategy. With expertise in trend analysis and product development within the retail sector, particularly in clothing, jewellery, and watches markets, you possess a strong commercial awareness and a strategic mindset. Your technical knowledge of manufacturing processes and experience working with suppliers enables you to design and develop compelling products that drive growth and meet customer expectations. With proficiency in design software and the ability to think strategically while putting the customer at the heart of decision-making, you excel in creating innovative and sustainable solutions. As a role model for positive leadership, you thrive in a values-driven culture, contributing to our commitment to creating a great work-life balance and supporting the professional growth and potential of our colleagues.
 </div>
 <div>
  <br> 
 </div>
 <div>
  We are committed to being a truly inclusive retailer, so you’ll be welcomed whoever you are and wherever you work. Around here, there’s always the chance to try something new - whether that’s as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we’ll also offer you an amazing range of benefits. Here are some of them:
  <br> 
  <br> Starting off with colleague discount, you'll be able to get 10% off at Sainsbury's, Argos, TU and Habitat after 4 weeks. This increases to 15% off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance-related bonus of up to 10% of salary, depending on how we perform.
  <br> 
  <br> Your wellbeing is important to us too. You'll receive an annual holiday allowance, and you can buy additional holiday. We also offer other benefits that will help your money go further such as season ticket loans, cycle to work scheme, health cash plans, pay advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an employee assistance programme.
  <br> 
  <br> Moments that matter are as important to us as they are to you which is why we give up to 26 weeks’ pay for maternity or adoption leave and up to 4 weeks’ pay for paternity leave.
  <br> 
  <br> Please see www.sainsburys.jobs for a range of our benefits (note, length of service and eligibility criteria may apply).
 </div>
</div>


 
  
   Location
   
  
   
    Coventry Store Support Centre - Ansty Park, Sainsbury's Store Support Centre Draken Drive Ansty Park, Coventry, CV7 9RD 
   
  
 
 
  
   
    Hours
    
   
    Full-time
    
  
  
   
    Contract-Type
    
   
    Permanent
    
  
  
   
    Salary
    
   
    Competitive Plus Benefits
    
  
  
   
    Areas of business
    
   
    Non Food
    
  
  
   
    Closing date
    
   
    2024/08/08 22:51:22
    
  
  
   
    Job ID
    
   
    246969
   
  
 

 


 Job Description 
 
  We’d all like amazing work to do, and real work-life balance. That’s waiting for you at Sainsbury’s. From fragrance to car care, clothing and pots and pans, our General Merchandise team delivers all the non-food items for Sainsbury’s, Habitat and Argos customers. This multi-brand environment means you get to work across most areas. You can also be a pioneer, because the team believes in being brave, iterating and learning as they go. They also develop deep connections to other departments, which opens up a lot of different career opportunities for you. What’s certain is that you’ll spend time on the shop floor to get closer to customers, and bring a broad perspective and the full support of your manager with you wherever you decide to develop next.
 
  
 
 
  Non Food - Designer - Clothing
  
 
  Why join us
  
 
  When you join our design team at Sainsbury's, you become an integral part of our mission to deliver on our 'brands that deliver' strategy. As passionate individuals who are dedicated to making a positive impact on our customers, colleagues, and environment, we work collaboratively to create attractive, trend-driven clothing options that align with our values and exceed customer expectations. Your role as a Designer will involve shaping and delivering design strategies, identifying commercial opportunities, and ensuring the seamless development and launch of products. With our flexible working policy, we prioritise work-life balance, giving you the freedom to optimise your hours and unleash your creativity while making a difference in the retail industry. Join us in our values-driven culture and be part of a team where your potential is valued and nurtured.
 
 
   
 
 
  What you'll do
  
 
  You will play a crucial role in delivering our Category Design Strategy and ensuring that Tu clothing remains relevant and appealing to our customers. Working within the guidelines of the Tu Brand handwriting, you will be responsible for the development and delivery of design strategies for a given category, as well as owning your own category development when appropriate. Your responsibilities will include creating mood boards, design themes, and supporting the delivery of macro and category trends. You will identify new commercial product opportunities aligned with category and marketing growth plans, and design commercial and competitive product ranges tailored to key customer profiles. Additionally, you will collaborate with suppliers to achieve optimum product cost through effective design and engineering, and oversee the product development process from concept design to launch. Your role will involve liaising with various teams, such as Product Technologists and Buyers, to ensure quality standards, cost targets, and critical path targets are met. As a champion for sustainability, you will incorporate sustainable practises in both how we work and the products we deliver. To excel in this role, you should have experience in retail, specifically in clothing, jewellery, or watches markets, and possess strong commercial awareness. You should be knowledgeable about product design and development in the retail industry, with technical expertise in clothing and manufacturing processes. Proficiency in computer software such as Illustrator and Adobe Photoshop is essential, and you should demonstrate strategic thinking and customer-centric decision-making. Above all, you should exemplify positive leadership behaviours and thrive in a values-driven culture that encourages colleagues to be themselves and achieve their full potential.
 
 
   
 
 
  Who you are
  
 
  You are a passionate and creative individual dedicated to delivering our 'brands that deliver' strategy. With expertise in trend analysis and product development within the retail sector, particularly in clothing, jewellery, and watches markets, you possess a strong commercial awareness and a strategic mindset. Your technical knowledge of manufacturing processes and experience working with suppliers enables you to design and develop compelling products that drive growth and meet customer expectations. With proficiency in design software and the ability to think strategically while putting the customer at the heart of decision-making, you excel in creating innovative and sustainable solutions. As a role model for positive leadership, you thrive in a values-driven culture, contributing to our commitment to creating a great work-life balance and supporting the professional growth and potential of our colleagues.
 
 
   
 
 
  We are committed to being a truly inclusive retailer, so you’ll be welcomed whoever you are and wherever you work. Around here, there’s always the chance to try something new - whether that’s as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we’ll also offer you an amazing range of benefits. Here are some of them:
   
   Starting off with colleague discount, you'll be able to get 10% off at Sainsbury's, Argos, TU and Habitat after 4 weeks. This increases to 15% off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance-related bonus of up to 10% of salary, depending on how we perform.
   
   Your wellbeing is important to us too. You'll receive an annual holiday allowance, and you can buy additional holiday. We also offer other benefits that will help your money go further such as season ticket loans, cycle to work scheme, health cash plans, pay advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an employee assistance programme.
   
   Moments that matter are as important to us as they are to you which is why we give up to 26 weeks’ pay for maternity or adoption leave and up to 4 weeks’ pay for paternity leave.
   
   Please see www.sainsburys.jobs for a range of our benefits (note, length of service and eligibility criteria may apply).
 


Designer - Sainsbury's

Designer

You should possess strong communication skills, a customer-focused attitude, and the ability to work in a fast-paced team environment. Previous retail experience is preferred.

You will assist customers, manage inquiries, support store operations, ensure product availability, maintain cleanliness, and contribute to a positive shopping experience.

Sheffield

<div>
 <div>
  <div>
   <b>Location</b>
  </div> 
  <div>
   <div>
    Sheffield The Moor Store, Sainsbury's Supermarkets Ltd 76 The Moor, Sheffield, S1 4PA 
   </div>
  </div>
 </div>
 <div>
  <div>
   <div>
    <b>Hours</b>
   </div> 
   <div>
    Part-time
   </div> 
  </div>
  <div>
   <div>
    <b>Contract-Type</b>
   </div> 
   <div>
    Permanent
   </div> 
  </div>
  <div>
   <div>
    <b>Rate</b>
   </div> 
   <div>
    £12.00 per hour
   </div> 
  </div>
  <div>
   <div>
    <b>Areas of business</b>
   </div> 
   <div>
    Retail
   </div> 
  </div>
  <div>
   <div>
    <b>Job ID</b>
   </div> 
   <div>
    246927
   </div> 
  </div>
 </div>
 <div>
  <div>
   <b>Schedule</b>
  </div> 
  <div>
   <p>Mon 8am - Mon 4pm</p> 
   <p>Tue 3pm - Tue 9pm</p> 
   <p>Sat 12pm - Sat 6pm</p> 
   <div>
    <i>Total hours: 18.67</i>
   </div>
  </div>
 </div>
</div> 
<br>
<div>
 <h2 class="jobSectionHeader"><b>Job Description</b></h2> 
 <div>
  Love food, variety and helping people? Joining our team as a Services Assistant could be the role for you! As the job title suggests, this is all about service and offering the very best shopping experience for our customers, after all that is what will keep them coming back!
 </div>
 <div>
  <br> 
 </div>
 <div>
  As a Services Assistant you’ll be the friendly professional face on our checkouts, self-service tills, kiosk or petrol station, and even helping customers pick up click and collect parcels. In fact, you’ll be ready to do everything you can to make things as simple as possible for our customers, from dealing with complaints, refunds, shelf tickets and advertising.
 </div>
 <div>
  <br> 
 </div>
 <div>
  Whichever area you’re working in, you’ll take pride in doing the right thing for our customers and be passionate about helping people. It’s also important you are prepared to work flexibly and when things get quiet, supporting our other colleagues on the shop floor with their activities.
 </div>
 <div>
  <br> 
 </div>
 <div>
  We aim to make everyone who joins us be the best they can be and are committed to being a fully inclusive retailer where our customers love to shop, and our colleagues love to work!
 </div>
 <div>
  <br> 
 </div>
 <div>
  <b>Please note, to work in the petrol station you need to be aged 18 years or over due to petrol licencing regulations.</b>
 </div>
 <div>
  <br> 
 </div>
 <div>
  <b>Sainsbury's will only recruit individuals who have passed the school leaver’s age. To find out the school leavers age for your country please visit</b>: https://www.gov.uk/know-when-you-can-leave-school
 </div>
 <div>
  <br> 
 </div>
 <div>
  Alongside a market leading rate of pay, we also offer a great range of benefits for all our colleagues:
 </div>
 <div>
  <br> 
 </div>
 <ul>
  <p>Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat <b>after four weeks</b>. This increases to 15% discount off at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day.</p> 
  <p>Free food and hot drinks provided for Colleagues in all our stores.</p> 
  <p>Generous holiday entitlement - based on the hours you work.</p> 
  <p>Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more.</p> 
  <p>Family leave – generous maternity and paternity leave.</p> 
  <p>Pension – Sainsbury’s will match between 4-7% of your pension contributions.</p> 
  <p>Sainsbury’s share schemes – allowing you to buy Sainsbury’s shares at discounted prices and the option to buy shares monthly from your gross salary to build up an investment.</p> 
  <p>Wellbeing support – including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues.</p>
 </ul>
</div>


 
  
   Location
   
  
   
    Sheffield The Moor Store, Sainsbury's Supermarkets Ltd 76 The Moor, Sheffield, S1 4PA 
   
  
 
 
  
   
    Hours
    
   
    Part-time
    
  
  
   
    Contract-Type
    
   
    Permanent
    
  
  
   
    Rate
    
   
    £12.00 per hour
    
  
  
   
    Areas of business
    
   
    Retail
    
  
  
   
    Job ID
    
   
    246927
    
  
 
 
  
   Schedule
   
  
   Mon 8am - Mon 4pm 
   Tue 3pm - Tue 9pm 
   Sat 12pm - Sat 6pm 
   
    Total hours: 18.67
   
  
 
 


 Job Description 
 
  Love food, variety and helping people? Joining our team as a Services Assistant could be the role for you! As the job title suggests, this is all about service and offering the very best shopping experience for our customers, after all that is what will keep them coming back!
 
 
   
 
 
  As a Services Assistant you’ll be the friendly professional face on our checkouts, self-service tills, kiosk or petrol station, and even helping customers pick up click and collect parcels. In fact, you’ll be ready to do everything you can to make things as simple as possible for our customers, from dealing with complaints, refunds, shelf tickets and advertising.
 
 
   
 
 
  Whichever area you’re working in, you’ll take pride in doing the right thing for our customers and be passionate about helping people. It’s also important you are prepared to work flexibly and when things get quiet, supporting our other colleagues on the shop floor with their activities.
 
 
   
 
 
  We aim to make everyone who joins us be the best they can be and are committed to being a fully inclusive retailer where our customers love to shop, and our colleagues love to work!
 
 
   
 
 
  Please note, to work in the petrol station you need to be aged 18 years or over due to petrol licencing regulations.
 
 
   
 
 
  Sainsbury's will only recruit individuals who have passed the school leaver’s age. To find out the school leavers age for your country please visit: https://www.gov.uk/know-when-you-can-leave-school
 
 
   
 
 
  Alongside a market leading rate of pay, we also offer a great range of benefits for all our colleagues:
 
 
   
 
 
  Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day. 
  Free food and hot drinks provided for Colleagues in all our stores. 
  Generous holiday entitlement - based on the hours you work. 
  Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more. 
  Family leave – generous maternity and paternity leave. 
  Pension – Sainsbury’s will match between 4-7% of your pension contributions. 
  Sainsbury’s share schemes – allowing you to buy Sainsbury’s shares at discounted prices and the option to buy shares monthly from your gross salary to build up an investment. 
  Wellbeing support – including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues.
 


Services Assistant - Sainsbury's

Services Assistant

You should have experience in management or team leadership, a passion for customer service, and a drive to develop your team and make a positive impact in a retail environment.

You will coach and motivate managers, enhance customer service, communicate performance, develop operational expertise, and make swift decisions while supporting the Store Manager.

Customer Relations

London

<p><strong>Location</strong></p><p>Camden Store, Sainsbury's Supermarkets Ltd 17-21 Camden Road, London, NW1 9LJ</p><p><strong>Hours</strong></p><p>Full-time</p><p><strong>Contract-Type</strong></p><p>Permanent</p><p><strong>Salary</strong></p><p>From £37,200</p><p><strong>Areas of business</strong></p><p>Retail</p><p><strong>Closing date</strong></p><p>2024/08/10 18:49:00</p><p><strong>Job ID</strong></p><p>246948</p><p><strong>Job Description</strong></p><p>Our Lead Customer Experience Manager role is a brilliant step if you’re ready to stretch your leadership skills to fully lead and inspire a management team and department. You will have clear accountability, realistic expectations and structured support. It’s a win:win – we give you the time and space to coach your team and strengthen your leadership skills, and you help us to create an even better in-store experience for our customers and colleagues.</p><p>Your leadership experience could be in any customer focussed industry, not necessarily Food Retail. In fact, we’re keen to nurture the broadest mindsets in order to grow a management team that operates effectively across the store, so don’t worry if you don’t have the technical knowledge, we’re looking primarily for the desire to achieve success through your people and a love for connecting with customers.</p><p><strong>What you’ll be doing</strong></p><p>Our purpose is that driven by our passion for food, together we serve and help every customer.</p><p>You’ll be working in one of our busiest and most complex stores, reporting directly to the Store Manager and leading a team of managers. It’s fast-paced. Every day will bring unexpected challenges. You won’t always have the answers – that’s fine – but by solving short-term problems and making medium-term changes, you’ll support your team to keep delivering.</p><p>As a Customer Experience leader your job is to delight and inspire customers all the way from the car park to the checkout. Whether they’re collecting online orders, stocking up on essentials or filling up with petrol, you’ll make sure they enjoy the very best experience.</p><p>Specifically, your role is to set the direction of travel in your area for the next 1-3 months.</p><p><strong>What success looks like</strong></p><p>There’s a lot to learn. Every day you‘ll be strengthening your existing leadership skills and adding new ones, here’s how:</p><ul><li>You’ll be coaching, motivating and guiding your managers to work as a productive team, building their capabilities and leading them through change</li><li>You’ve mastered helping your team put themselves in the customers’ shoes, taking genuine pride in how we deliver a better service and spot opportunities</li><li>You’ll be leading through communication; clearly articulating how we’re performing and inspiring improvements for now, and the next quarter</li><li>You will be developing yourself as the operational expert and acting as a role model for your team</li><li>You’re confident making decisions at pace and feel empowered and accountable to run your area of the store – and to deputise for the Store Manager</li></ul><p><strong>About you</strong></p><p>You might currently be managing a smaller supermarket or convenience store or already in a team leadership role. Maybe you’re looking for a new challenge after a career break or transferring from another big store retail environment or another sector. Wherever you’re working now, you’ve demonstrated you can make a difference and love being part of a team.</p><p>What matters most is you – that you’re motivated to develop, dedicated to bringing out the best in others and, like all of us, passionate about customer service. After all, that’s what our stores are all about.</p><p><strong>Where next?</strong></p><p>Join Sainsbury’s instore management teams and you’ll enjoy the support and the opportunity to deliver excellence. When joining us you will receive a clear induction and orientation alongside a training plan specific to your needs that you'll build alongside your manager. They will support and coach you to deliver great performance, whilst having plenty of time to develop.</p><p>As one of our Lead Managers you could move into a Deputy Store Manager or Store Manager role with us. You’ll also be well placed for a leadership challenge in head office or across the Sainsbury’s family: Habitat, Tu, Argos, Sainsbury’s Bank and Nectar 360. Trust us – we know how to make the most of your potential.</p><p><strong>What we’ll give you</strong></p><p>Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for all our colleagues, including:</p><ul><li>Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day.</li><li>Free food and hot drinks provided for Colleagues in all our stores.</li><li>Generous holiday entitlement, maternity and paternity leave</li><li>Pension – we’ll match 4-7% of your pension contributions</li><li>Sainsbury’s share scheme – build up an investment at discounted prices</li><li>Wellbeing support – access to emotional support, counselling, legal and financial advice</li><li>Colleague networks – link with like-minded people to help fulfil your potential</li><li>Cycle to Work scheme – hire a new bike and cycling equipment, whilst saving on tax and NI</li><li>Special offers on gym memberships, restaurants, holidays, retail vouchers and more370</li></ul>

LocationCamden Store, Sainsbury's Supermarkets Ltd 17-21 Camden Road, London, NW1 9LJHoursFull-timeContract-TypePermanentSalaryFrom £37,200Areas of businessRetailClosing date2024/08/10 18:49:00Job ID246948Job DescriptionOur Lead Customer Experience Manager role is a brilliant step if you’re ready to stretch your leadership skills to fully lead and inspire a management team and department. You will have clear accountability, realistic expectations and structured support. It’s a win:win – we give you the time and space to coach your team and strengthen your leadership skills, and you help us to create an even better in-store experience for our customers and colleagues.Your leadership experience could be in any customer focussed industry, not necessarily Food Retail. In fact, we’re keen to nurture the broadest mindsets in order to grow a management team that operates effectively across the store, so don’t worry if you don’t have the technical knowledge, we’re looking primarily for the desire to achieve success through your people and a love for connecting with customers.What you’ll be doingOur purpose is that driven by our passion for food, together we serve and help every customer.You’ll be working in one of our busiest and most complex stores, reporting directly to the Store Manager and leading a team of managers. It’s fast-paced. Every day will bring unexpected challenges. You won’t always have the answers – that’s fine – but by solving short-term problems and making medium-term changes, you’ll support your team to keep delivering.As a Customer Experience leader your job is to delight and inspire customers all the way from the car park to the checkout. Whether they’re collecting online orders, stocking up on essentials or filling up with petrol, you’ll make sure they enjoy the very best experience.Specifically, your role is to set the direction of travel in your area for the next 1-3 months.What success looks likeThere’s a lot to learn. Every day you‘ll be strengthening your existing leadership skills and adding new ones, here’s how:You’ll be coaching, motivating and guiding your managers to work as a productive team, building their capabilities and leading them through changeYou’ve mastered helping your team put themselves in the customers’ shoes, taking genuine pride in how we deliver a better service and spot opportunitiesYou’ll be leading through communication; clearly articulating how we’re performing and inspiring improvements for now, and the next quarterYou will be developing yourself as the operational expert and acting as a role model for your teamYou’re confident making decisions at pace and feel empowered and accountable to run your area of the store – and to deputise for the Store ManagerAbout youYou might currently be managing a smaller supermarket or convenience store or already in a team leadership role. Maybe you’re looking for a new challenge after a career break or transferring from another big store retail environment or another sector. Wherever you’re working now, you’ve demonstrated you can make a difference and love being part of a team.What matters most is you – that you’re motivated to develop, dedicated to bringing out the best in others and, like all of us, passionate about customer service. After all, that’s what our stores are all about.Where next?Join Sainsbury’s instore management teams and you’ll enjoy the support and the opportunity to deliver excellence. When joining us you will receive a clear induction and orientation alongside a training plan specific to your needs that you'll build alongside your manager. They will support and coach you to deliver great performance, whilst having plenty of time to develop.As one of our Lead Managers you could move into a Deputy Store Manager or Store Manager role with us. You’ll also be well placed for a leadership challenge in head office or across the Sainsbury’s family: Habitat, Tu, Argos, Sainsbury’s Bank and Nectar 360. Trust us – we know how to make the most of your potential.What we’ll give youSalary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for all our colleagues, including:Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day.Free food and hot drinks provided for Colleagues in all our stores.Generous holiday entitlement, maternity and paternity leavePension – we’ll match 4-7% of your pension contributionsSainsbury’s share scheme – build up an investment at discounted pricesWellbeing support – access to emotional support, counselling, legal and financial adviceColleague networks – link with like-minded people to help fulfil your potentialCycle to Work scheme – hire a new bike and cycling equipment, whilst saving on tax and NISpecial offers on gym memberships, restaurants, holidays, retail vouchers and more370

Lead Customer Experience Manager - Sainsbury's

<div>
 <div>
  <div>
   <b>Location</b>
  </div> 
  <div>
   <div>
    Camden Store, Sainsbury's Supermarkets Ltd 17-21 Camden Road, London, NW1 9LJ 
   </div>
  </div>
 </div>
 <div>
  <div>
   <div>
    <b>Hours</b>
   </div> 
   <div>
    Full-time
   </div> 
  </div>
  <div>
   <div>
    <b>Contract-Type</b>
   </div> 
   <div>
    Permanent
   </div> 
  </div>
  <div>
   <div>
    <b>Salary</b>
   </div> 
   <div>
    From £37,200
   </div> 
  </div>
  <div>
   <div>
    <b>Areas of business</b>
   </div> 
   <div>
    Retail
   </div> 
  </div>
  <div>
   <div>
    <b>Closing date</b>
   </div> 
   <div>
    2024/08/10 18:49:00
   </div> 
  </div>
  <div>
   <div>
    <b>Job ID</b>
   </div> 
   <div>
    246948
   </div>
  </div>
 </div>
</div>
<div></div> 
<br>
<div>
 <h2 class="jobSectionHeader"><b>Job Description</b></h2> 
 <div>
  Our Lead Customer Experience Manager role is a brilliant step if you’re ready to stretch your leadership skills to fully lead and inspire a management team and department. You will have clear accountability, realistic expectations and structured support. It’s a win:win – we give you the time and space to coach your team and strengthen your leadership skills, and you help us to create an even better in-store experience for our customers and colleagues.
 </div>
 <div>
  <br> 
 </div>
 <div>
  Your leadership experience could be in any customer focussed industry, not necessarily Food Retail. In fact, we’re keen to nurture the broadest mindsets in order to grow a management team that operates effectively across the store, so don’t worry if you don’t have the technical knowledge, we’re looking primarily for the desire to achieve success through your people and a love for connecting with customers.
 </div>
 <div>
  <br> 
 </div>
 <div>
  <b>What you’ll be doing</b>
 </div> 
 <div>
  Our purpose is that driven by our passion for food, together we serve and help every customer.
 </div>
 <div>
  <br> 
 </div>
 <div>
  You’ll be working in one of our busiest and most complex stores, reporting directly to the Store Manager and leading a team of managers. It’s fast-paced. Every day will bring unexpected challenges. You won’t always have the answers – that’s fine – but by solving short-term problems and making medium-term changes, you’ll support your team to keep delivering.
 </div>
 <div>
  <br> 
 </div>
 <div>
  As a Customer Experience leader your job is to delight and inspire customers all the way from the car park to the checkout. Whether they’re collecting online orders, stocking up on essentials or filling up with petrol, you’ll make sure they enjoy the very best experience.
 </div>
 <div>
  <br> 
 </div>
 <div>
  Specifically, your role is to set the direction of travel in your area for the next 1-3 months.
 </div>
 <div>
  <br> 
 </div>
 <div>
  <b>What success looks like</b>
 </div>
 <div>
  <br> 
 </div>
 <div>
  There’s a lot to learn. Every day you‘ll be strengthening your existing leadership skills and adding new ones, here’s how:
 </div>
 <div>
  <br> 
 </div>
 <ul>
  <li>You’ll be coaching, motivating and guiding your managers to work as a productive team, building their capabilities and leading them through change</li>
 </ul>
 <div>
  <br> 
 </div>
 <ul>
  <li>You’ve mastered helping your team put themselves in the customers’ shoes, taking genuine pride in how we deliver a better service and spot opportunities</li>
 </ul>
 <br> 
 <div>
  <br> 
  <ul>
   <li>You’ll be leading through communication; clearly articulating how we’re performing and inspiring improvements for now, and the next quarter</li>
  </ul>
 </div>
 <div>
  <br> 
 </div>
 <ul>
  <li>You will be developing yourself as the operational expert and acting as a role model for your team</li>
 </ul>
 <div>
  <br> 
 </div>
 <ul>
  <li>You’re confident making decisions at pace and feel empowered and accountable to run your area of the store – and to deputise for the Store Manager</li>
 </ul>
 <div>
  <br> 
 </div>
 <div>
  <b>About you</b>
 </div>
 <div>
  <br> 
 </div>
 <div>
  You might currently be managing a smaller supermarket or convenience store or already in a team leadership role. Maybe you’re looking for a new challenge after a career break or transferring from another big store retail environment or another sector. Wherever you’re working now, you’ve demonstrated you can make a difference and love being part of a team.
 </div>
 <div>
  <br> 
 </div>
 <div>
  What matters most is you – that you’re motivated to develop, dedicated to bringing out the best in others and, like all of us, passionate about customer service. After all, that’s what our stores are all about.
 </div>
 <div>
  <br> 
 </div>
 <div>
  <b>Where next?</b>
 </div>
 <div>
  <br> 
 </div>
 <div>
  Join Sainsbury’s instore management teams and you’ll enjoy the support and the opportunity to deliver excellence. When joining us you will receive a clear induction and orientation alongside a training plan specific to your needs that you'll build alongside your manager. They will support and coach you to deliver great performance, whilst having plenty of time to develop.
 </div>
 <div>
  <br> 
 </div>
 <div>
  As one of our Lead Managers you could move into a Deputy Store Manager or Store Manager role with us. You’ll also be well placed for a leadership challenge in head office or across the Sainsbury’s family: Habitat, Tu, Argos, Sainsbury’s Bank and Nectar 360. Trust us – we know how to make the most of your potential.
 </div>
 <div>
  <br> 
 </div>
 <div>
  <b>What we’ll give you</b>
 </div>
 <div>
  <br> 
 </div>
 <div>
  Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for all our colleagues, including:
 </div>
 <div>
  <br> 
 </div>
 <ul>
  <li>Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day.</li>
 </ul>
 <br> 
 <ul>
  <li>Free food and hot drinks provided for Colleagues in all our stores.</li>
 </ul>
 <br> 
 <div>
  <br> 
  <ul>
   <li>Generous holiday entitlement, maternity and paternity leave</li>
  </ul>
 </div>
 <br> 
 <div>
  <br> 
  <ul>
   <li>Pension – we’ll match 4-7% of your pension contributions</li>
  </ul>
 </div>
 <br> 
 <div>
  <br> 
  <ul>
   <li>Sainsbury’s share scheme – build up an investment at discounted prices</li>
  </ul>
 </div>
 <br> 
 <div>
  <br> 
  <ul>
   <li>Wellbeing support – access to emotional support, counselling, legal and financial advice</li>
  </ul>
 </div>
 <br> 
 <div>
  <br> 
  <ul>
   <li>Colleague networks – link with like-minded people to help fulfil your potential</li>
  </ul>
 </div>
 <br> 
 <div>
  <br> 
  <ul>
   <li>Cycle to Work scheme – hire a new bike and cycling equipment, whilst saving on tax and NI</li>
  </ul>
 </div>
 <br> 
 <div>
  <br> 
  <ul>
   <li>Special offers on gym memberships, restaurants, holidays, retail vouchers and more</li>
  </ul>
 </div>
 <div>
  <br> 
 </div>
 <div>
  Click to start your Sainsbury’s journey
 </div>
</div>

Lead Customer Experience Manager

You must have strong leadership skills, excellent communication abilities, experience in customer service, and a passion for enhancing customer satisfaction and driving engagement.

You will enhance customer satisfaction, analyze feedback, implement improvements, collaborate with teams, and drive service excellence to create a positive shopping experience.

Hospitality & Retail

<p><strong>Location</strong></p><p>Camden Store, Sainsbury's Supermarkets Ltd 17-21 Camden Road, London, NW1 9LJ</p><p><strong>Hours</strong></p><p>Full-time</p><p><strong>Contract-Type</strong></p><p>Permanent</p><p><strong>Salary</strong></p><p>From £33,650</p><p><strong>Areas of business</strong></p><p>Retail</p><p><strong>Closing date</strong></p><p>2024/08/16 18:54:00</p><p><strong>Job ID</strong></p><p>246952</p><p><strong>Job Description</strong></p><p>You’re ambitious for more leadership responsibility. Maybe one day, you’d like to run your own store or take on a bigger role in the future. First, you want to focus on your people development skills – crafting a team that delivers what you need, when you need it.</p><p>This is a well – balanced management role with clear accountability – you’ll understand exactly what’s expected of you and who to turn to for support. Whether you already have some supervisory experience or you’re looking to make the step up, it’s the perfect chance to get close to your team and grow your skills.</p><p><strong>What you’ll be doing</strong></p><p>Our purpose is that driven by our passion for food, together we serve and help every customer.</p><p>As a Customer Experience leader your job is to delight and inspire customers all the way from the car park to the checkout. Whether they’re collecting online orders, stocking up on essentials or filling up with petrol, you’ll make sure they enjoy the very best experience. Reporting into our Lead Customer Experience Manager, your job is focused on operational in-store management, ensuring that your area is running smoothly, day in, day out.</p><p>There’s an emphasis on managing a medium to large instore team – assigning tasks and planning breaks, creating rotas, addressing performance issues both sensitively and effectively, and helping with recruitment. You’ll be a visible leader on the shop floor, a role model who drives training and creates a team where everyone feels welcome, and colleagues feel safe to challenge the way things are done.</p><p><strong>What success looks like</strong></p><p>There’s lots to achieve. Here’s how you’ll know you’re developing:</p><ul><li>You’re supporting the Lead Customer Experience Manager to deliver improved customer and retail outcomes in your area</li><li>You’ll work closely with another Customer Experience Manager, sharing ideas and identifying ways to improve things, and provide a brilliant handover from each shift to the next</li><li>You’re confident being direct with your team – you’re giving honest feedback, early and often</li><li>You’ve learned how to help your team to put themselves in the customers’ shoes, taking genuine pride in how we deliver a better service</li><li>You’re increasingly making decisions at pace and comfortable not knowing all the answers</li></ul><p><strong>About you</strong></p><p>We’re open minded about your career trajectory. You’re probably already managing or supervising people in a similarly fast-paced setting and confident to deal with the many different challenges each day throws up – your team are depending on you!</p><p>You’ll need to share Sainsbury’s love of technology. We’re ahead of the curve here – we do as much as we can digitally – from stock management to rotas.</p><p>What matters most is you – you’re motivated to develop, dedicated to bringing out the best in others and, like all of us, passionate about customer service. After all, that’s what our stores are all about.</p><p><strong>Where next?</strong></p><p>The Sainsbury’s instore management structure is designed precisely to help people like you to progress, and where everyone has the support and the opportunity to deliver excellence. When joining us you will receive a clear induction and orientation alongside a training plan specific to your needs that you'll build alongside your manager. They will support and coach you to deliver great performance, whilst having plenty of time to develop.</p><p>As a Customer Experience Manager you could move into a Lead Manager role in Food, In-store Customer Experience, Clothing or General Merchandise. Looking further ahead, it’s great preparation for a Store Management role or a leadership challenge across the Sainsbury’s family: Habitat, Tu, Argos, Sainsbury’s Bank and Nectar 360. Trust us – we know how to make the most of your potential.</p><p><strong>Added benefits</strong></p><p>Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for all our colleagues, including:</p><ul><li>Discount card – provided after 4 weeks that gives you and a second user 10% on most items in Sainsbury’s, Argos and Habitat. Throughout the year we regularly increase discount at Sainsbury's and Argos to 15% as an additional benefit.</li><li>Free food and hot drinks provided for Colleagues in all our stores.</li><li>Generous holiday entitlement, maternity and paternity leave</li><li>Pension – we’ll match 4-7.5% of your pension contributions</li><li>Sainsbury’s share scheme – build up an investment at discounted rates</li><li>Wellbeing support – access to emotional support, counselling, legal and financial advice</li><li>Colleague networks – link with like-minded people to help fulfil your potential</li><li>Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI</li><li>Special offers on gym memberships, restaurants, holidays, retail vouchers and more</li></ul>

LocationCamden Store, Sainsbury's Supermarkets Ltd 17-21 Camden Road, London, NW1 9LJHoursFull-timeContract-TypePermanentSalaryFrom £33,650Areas of businessRetailClosing date2024/08/16 18:54:00Job ID246952Job DescriptionYou’re ambitious for more leadership responsibility. Maybe one day, you’d like to run your own store or take on a bigger role in the future. First, you want to focus on your people development skills – crafting a team that delivers what you need, when you need it.This is a well – balanced management role with clear accountability – you’ll understand exactly what’s expected of you and who to turn to for support. Whether you already have some supervisory experience or you’re looking to make the step up, it’s the perfect chance to get close to your team and grow your skills.What you’ll be doingOur purpose is that driven by our passion for food, together we serve and help every customer.As a Customer Experience leader your job is to delight and inspire customers all the way from the car park to the checkout. Whether they’re collecting online orders, stocking up on essentials or filling up with petrol, you’ll make sure they enjoy the very best experience. Reporting into our Lead Customer Experience Manager, your job is focused on operational in-store management, ensuring that your area is running smoothly, day in, day out.There’s an emphasis on managing a medium to large instore team – assigning tasks and planning breaks, creating rotas, addressing performance issues both sensitively and effectively, and helping with recruitment. You’ll be a visible leader on the shop floor, a role model who drives training and creates a team where everyone feels welcome, and colleagues feel safe to challenge the way things are done.What success looks likeThere’s lots to achieve. Here’s how you’ll know you’re developing:You’re supporting the Lead Customer Experience Manager to deliver improved customer and retail outcomes in your areaYou’ll work closely with another Customer Experience Manager, sharing ideas and identifying ways to improve things, and provide a brilliant handover from each shift to the nextYou’re confident being direct with your team – you’re giving honest feedback, early and oftenYou’ve learned how to help your team to put themselves in the customers’ shoes, taking genuine pride in how we deliver a better serviceYou’re increasingly making decisions at pace and comfortable not knowing all the answersAbout youWe’re open minded about your career trajectory. You’re probably already managing or supervising people in a similarly fast-paced setting and confident to deal with the many different challenges each day throws up – your team are depending on you!You’ll need to share Sainsbury’s love of technology. We’re ahead of the curve here – we do as much as we can digitally – from stock management to rotas.What matters most is you – you’re motivated to develop, dedicated to bringing out the best in others and, like all of us, passionate about customer service. After all, that’s what our stores are all about.Where next?The Sainsbury’s instore management structure is designed precisely to help people like you to progress, and where everyone has the support and the opportunity to deliver excellence. When joining us you will receive a clear induction and orientation alongside a training plan specific to your needs that you'll build alongside your manager. They will support and coach you to deliver great performance, whilst having plenty of time to develop.As a Customer Experience Manager you could move into a Lead Manager role in Food, In-store Customer Experience, Clothing or General Merchandise. Looking further ahead, it’s great preparation for a Store Management role or a leadership challenge across the Sainsbury’s family: Habitat, Tu, Argos, Sainsbury’s Bank and Nectar 360. Trust us – we know how to make the most of your potential.Added benefitsSalary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for all our colleagues, including:Discount card – provided after 4 weeks that gives you and a second user 10% on most items in Sainsbury’s, Argos and Habitat. Throughout the year we regularly increase discount at Sainsbury's and Argos to 15% as an additional benefit.Free food and hot drinks provided for Colleagues in all our stores.Generous holiday entitlement, maternity and paternity leavePension – we’ll match 4-7.5% of your pension contributionsSainsbury’s share scheme – build up an investment at discounted ratesWellbeing support – access to emotional support, counselling, legal and financial adviceColleague networks – link with like-minded people to help fulfil your potentialOur Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NISpecial offers on gym memberships, restaurants, holidays, retail vouchers and more

Customer Experience Manager - Sainsbury's

<div>
 <div>
  <div>
   <b>Location</b>
  </div> 
  <div>
   <div>
    Camden Store, Sainsbury's Supermarkets Ltd 17-21 Camden Road, London, NW1 9LJ 
   </div>
  </div>
 </div>
 <div>
  <div>
   <div>
    <b>Hours</b>
   </div> 
   <div>
    Full-time
   </div> 
  </div>
  <div>
   <div>
    <b>Contract-Type</b>
   </div> 
   <div>
    Permanent
   </div> 
  </div>
  <div>
   <div>
    <b>Salary</b>
   </div> 
   <div>
    From £33,650
   </div> 
  </div>
  <div>
   <div>
    <b>Areas of business</b>
   </div> 
   <div>
    Retail
   </div> 
  </div>
  <div>
   <div>
    <b>Closing date</b>
   </div> 
   <div>
    2024/08/16 18:54:00
   </div> 
  </div>
  <div>
   <div>
    <b>Job ID</b>
   </div> 
   <div>
    246952
   </div>
  </div>
 </div>
</div>
<div></div> 
<br>
<div>
 <h2 class="jobSectionHeader"><b>Job Description</b></h2> 
 <div>
  You’re ambitious for more leadership responsibility. Maybe one day, you’d like to run your own store or take on a bigger role in the future. First, you want to focus on your people development skills – crafting a team that delivers what you need, when you need it.
 </div>
 <div>
  <br> 
 </div>
 <div>
  This is a well – balanced management role with clear accountability – you’ll understand exactly what’s expected of you and who to turn to for support. Whether you already have some supervisory experience or you’re looking to make the step up, it’s the perfect chance to get close to your team and grow your skills.
 </div>
 <div>
  <br> 
 </div>
 <div>
  <b>What you’ll be doing</b>
 </div>
 <div>
  <br> 
 </div>
 <div>
  Our purpose is that driven by our passion for food, together we serve and help every customer.
 </div>
 <div>
  <br> 
 </div>
 <div>
  As a Customer Experience leader your job is to delight and inspire customers all the way from the car park to the checkout. Whether they’re collecting online orders, stocking up on essentials or filling up with petrol, you’ll make sure they enjoy the very best experience. Reporting into our Lead Customer Experience Manager, your job is focused on operational in-store management, ensuring that your area is running smoothly, day in, day out.
 </div>
 <div>
  <br> 
 </div>
 <div>
  There’s an emphasis on managing a medium to large instore team – assigning tasks and planning breaks, creating rotas, addressing performance issues both sensitively and effectively, and helping with recruitment. You’ll be a visible leader on the shop floor, a role model who drives training and creates a team where everyone feels welcome, and colleagues feel safe to challenge the way things are done.
 </div>
 <div>
  <br> 
 </div>
 <div>
  <b>What success looks like</b>
 </div>
 <div>
  <br> 
 </div>
 <div>
  There’s lots to achieve. Here’s how you’ll know you’re developing:
 </div>
 <div>
  <br> 
 </div>
 <ul>
  <li>You’re supporting the Lead Customer Experience Manager to deliver improved customer and retail outcomes in your area</li>
 </ul>
 <br> 
 <div>
  <br> 
  <ul>
   <li>You’ll work closely with another Customer Experience Manager, sharing ideas and identifying ways to improve things, and provide a brilliant handover from each shift to the next</li>
  </ul>
 </div>
 <br> 
 <div>
  <br> 
  <ul>
   <li>You’re confident being direct with your team – you’re giving honest feedback, early and often</li>
  </ul>
 </div>
 <br> 
 <div>
  <br> 
  <ul>
   <li>You’ve learned how to help your team to put themselves in the customers’ shoes, taking genuine pride in how we deliver a better service</li>
  </ul>
 </div>
 <br> 
 <div>
  <br> 
  <ul>
   <li>You’re increasingly making decisions at pace and comfortable not knowing all the answers</li>
  </ul>
 </div>
 <div>
  <br> 
 </div>
 <div>
  <b>About you</b>
 </div>
 <div>
  <br> 
 </div>
 <div>
  We’re open minded about your career trajectory. You’re probably already managing or supervising people in a similarly fast-paced setting and confident to deal with the many different challenges each day throws up – your team are depending on you!
 </div>
 <div>
  <br> 
 </div>
 <div>
  You’ll need to share Sainsbury’s love of technology. We’re ahead of the curve here – we do as much as we can digitally – from stock management to rotas.
 </div>
 <div>
  <br> 
 </div>
 <div>
  What matters most is you – you’re motivated to develop, dedicated to bringing out the best in others and, like all of us, passionate about customer service. After all, that’s what our stores are all about.
 </div>
 <div>
  <br> 
 </div>
 <div>
  <b>Where next?</b>
 </div>
 <div>
  <br> 
 </div>
 <div>
  The Sainsbury’s instore management structure is designed precisely to help people like you to progress, and where everyone has the support and the opportunity to deliver excellence. When joining us you will receive a clear induction and orientation alongside a training plan specific to your needs that you'll build alongside your manager. They will support and coach you to deliver great performance, whilst having plenty of time to develop.
 </div>
 <div>
  <br> 
 </div>
 <div>
  As a Customer Experience Manager you could move into a Lead Manager role in Food, In-store Customer Experience, Clothing or General Merchandise. Looking further ahead, it’s great preparation for a Store Management role or a leadership challenge across the Sainsbury’s family: Habitat, Tu, Argos, Sainsbury’s Bank and Nectar 360. Trust us – we know how to make the most of your potential.
 </div>
 <div>
  <br> 
 </div>
 <div>
  <b>Added benefits</b>
 </div>
 <div>
  <br> 
 </div>
 <div>
  Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for all our colleagues, including:
 </div>
 <div>
  <br> 
 </div>
 <ul>
  <li>Discount card – provided after 4 weeks that gives you and a second user 10% on most items in Sainsbury’s, Argos and Habitat. Throughout the year we regularly increase discount at Sainsbury's and Argos to 15% as an additional benefit.</li>
 </ul>
 <br> 
 <ul>
  <li>Free food and hot drinks provided for Colleagues in all our stores.</li>
 </ul>
 <br> 
 <div>
  <br> 
  <ul>
   <li>Generous holiday entitlement, maternity and paternity leave</li>
  </ul>
 </div>
 <br> 
 <div>
  <br> 
  <ul>
   <li>Pension – we’ll match 4-7.5% of your pension contributions</li>
  </ul>
 </div>
 <br> 
 <div>
  <br> 
  <ul>
   <li>Sainsbury’s share scheme – build up an investment at discounted rates</li>
  </ul>
 </div>
 <br> 
 <div>
  <br> 
  <ul>
   <li>Wellbeing support – access to emotional support, counselling, legal and financial advice</li>
  </ul>
 </div>
 <br> 
 <div>
  <br> 
  <ul>
   <li>Colleague networks – link with like-minded people to help fulfil your potential</li>
  </ul>
 </div>
 <br> 
 <div>
  <br> 
  <ul>
   <li>Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI</li>
  </ul>
 </div>
 <br> 
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Customer Experience Manager

You should possess strong analytical skills, experience in trading operations, excellent communication abilities, and proficiency in data analysis tools to support effective decision-making.

You will manage trading operations, provide support to the trading team, analyze performance data, resolve issues, and collaborate with stakeholders to enhance efficiency and profitability.

Glasgow

<div>
 <div>
  <div>
   <b>Location</b>
  </div> 
  <div>
   <div>
    Kirkintilloch Store, Sainsbury's Supermarkets Ltd 6 Shamrock Street, Glasgow, G66 1RA 
   </div>
  </div>
 </div>
 <div>
  <div>
   <div>
    <b>Hours</b>
   </div> 
   <div>
    Full-time
   </div> 
  </div>
  <div>
   <div>
    <b>Contract-Type</b>
   </div> 
   <div>
    Permanent
   </div> 
  </div>
  <div>
   <div>
    <b>Salary</b>
   </div> 
   <div>
    25,850
   </div> 
  </div>
  <div>
   <div>
    <b>Areas of business</b>
   </div> 
   <div>
    Argos Retail
   </div> 
  </div>
  <div>
   <div>
    <b>Closing date</b>
   </div> 
   <div>
    2024/08/17 23:59:00
   </div> 
  </div>
  <div>
   <div>
    <b>Job ID</b>
   </div> 
   <div>
    246648
   </div>
  </div>
 </div>
</div>
<div></div> 
<br>
<div>
 <h2 class="jobSectionHeader"><b>Job Description</b></h2> 
 <div>
  You’re always in the right place at the right time. From supporting customer operations to store processes, or leading your colleagues, you know how to deliver great standards. And when you’re part of one of our store leadership teams, you’ll do that every day.
  <br> 
  <br> <b>What you’ll do</b>
  <br> 
  <br> From new joiners onwards, you’ll spot the best times and ways to help your colleagues improve — stepping in to help if it’s needed. You’ll recognize good performance too, of course, and cheer when someone’s done well.
 </div>
 <br> 
 <div>
  This is a fast-paced environment with lots of change. You’ll welcome new ways of doing things, and support your colleagues as they get to grips with new processes or procedures. Customer service will be another big focus, and you’ll lead by example so that customers enjoy the best experience possible.
 </div>
 <br> 
 <div>
  In fact, whether it’s about standards or operations, profits or people, you’ll deliver each and every time, and encourage others to do the same.
 </div>
 <br> 
 <div>
  <b>Who you are</b>
 </div>
 <br> 
 <div>
  You believe in collaboration and in making the right decisions for colleagues and customers alike. You’re a confident communicator too, and completely at ease with in-store tech – we have some of the best tools to help you whizz through your tasks. Since you’re self-driven and keen to learn new things, you’ll be happy offering leadership support to the wider store team. And at all times, you’ll be agile enough to deploy resources where they’re needed.
 </div>
 <br> 
 <div>
  <b>How you’ll progress</b>
 </div>
 <br> 
 <div>
  When joining us you will receive a clear induction and orientation alongside a training plan specific to your needs that you'll build alongside your manager. They will support and coach you to deliver great performance.
 </div>
 <div>
  <br> 
 </div>
 <div>
  There’s a host of routes to choose from. Prove yourself in this role, and we’ll really encourage you to develop. Whether you choose to step up into a store management role with Argos or move across and develop in one of our Sainsbury’s stores, you’ll have every opportunity to take your career where you want it to go.
 </div>
 <br> 
 <div>
  <b>What we’ll give you</b>
 </div>
 <br> 
 <div>
  <br> 
  <br> Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including:
 </div>
 <br> 
 <ul>
  <p>Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day.<br> </p> 
  <p>Free food and hot drinks provided for Colleagues in all our stores.<br> </p> 
  <p>Generous holiday entitlement, maternity and paternity leave.<br> </p> 
  <p>Pension – we’ll match 4-7% of your pension contributions.<br> </p> 
  <p>Sainsbury’s share scheme – build up an investment at discounted rates<br> </p> 
  <p>Wellbeing support – access to emotional support, counselling, legal and financial advice<br> </p> 
  <p>Colleague networks – link with like-minded people to help fulfil your potential.<br> </p> 
  <p>Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI.<br> </p> 
  <p>Special offers on gym memberships, restaurants, holidays, retail vouchers and more.</p>
 </ul>
</div>
<div></div>


 
  
   Location
   
  
   
    Kirkintilloch Store, Sainsbury's Supermarkets Ltd 6 Shamrock Street, Glasgow, G66 1RA 
   
  
 
 
  
   
    Hours
    
   
    Full-time
    
  
  
   
    Contract-Type
    
   
    Permanent
    
  
  
   
    Salary
    
   
    25,850
    
  
  
   
    Areas of business
    
   
    Argos Retail
    
  
  
   
    Closing date
    
   
    2024/08/17 23:59:00
    
  
  
   
    Job ID
    
   
    246648
   
  
 

 


 Job Description 
 
  You’re always in the right place at the right time. From supporting customer operations to store processes, or leading your colleagues, you know how to deliver great standards. And when you’re part of one of our store leadership teams, you’ll do that every day.
   
   What you’ll do
   
   From new joiners onwards, you’ll spot the best times and ways to help your colleagues improve — stepping in to help if it’s needed. You’ll recognize good performance too, of course, and cheer when someone’s done well.
 
  
 
  This is a fast-paced environment with lots of change. You’ll welcome new ways of doing things, and support your colleagues as they get to grips with new processes or procedures. Customer service will be another big focus, and you’ll lead by example so that customers enjoy the best experience possible.
 
  
 
  In fact, whether it’s about standards or operations, profits or people, you’ll deliver each and every time, and encourage others to do the same.
 
  
 
  Who you are
 
  
 
  You believe in collaboration and in making the right decisions for colleagues and customers alike. You’re a confident communicator too, and completely at ease with in-store tech – we have some of the best tools to help you whizz through your tasks. Since you’re self-driven and keen to learn new things, you’ll be happy offering leadership support to the wider store team. And at all times, you’ll be agile enough to deploy resources where they’re needed.
 
  
 
  How you’ll progress
 
  
 
  When joining us you will receive a clear induction and orientation alongside a training plan specific to your needs that you'll build alongside your manager. They will support and coach you to deliver great performance.
 
 
   
 
 
  There’s a host of routes to choose from. Prove yourself in this role, and we’ll really encourage you to develop. Whether you choose to step up into a store management role with Argos or move across and develop in one of our Sainsbury’s stores, you’ll have every opportunity to take your career where you want it to go.
 
  
 
  What we’ll give you
 
  
 
   
   Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including:
 
  
 
  Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day.  
  Free food and hot drinks provided for Colleagues in all our stores.  
  Generous holiday entitlement, maternity and paternity leave.  
  Pension – we’ll match 4-7% of your pension contributions.  
  Sainsbury’s share scheme – build up an investment at discounted rates  
  Wellbeing support – access to emotional support, counselling, legal and financial advice  
  Colleague networks – link with like-minded people to help fulfil your potential.  
  Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI.  
  Special offers on gym memberships, restaurants, holidays, retail vouchers and more.
 

