Large

With 24 million customers across six countries, Sky is Europe’s leading media and entertainment company and is proud to be part of the Comcast group. Our 32,000 employees help connect our customers to the very best entertainment, sports, news, arts and to our own local, original content.

Following the success of Sky originals like Chernobyl, we plan to double our investment in original content by 2024. We’re also developing a new TV and movie studio, Sky Studios Elstree, which is expected to lead to the creation of over 2,000 new jobs and generate an additional £3 billion of production investment in UK creative sector in the first five years alone.

Our technology allows Sky customers to watch what they want, when they want, how they want and connects millions of people to content they love. And our online streaming service, NOW, brings viewers all the enjoyment of Sky with the flexibility of a contract-free service.

We also believe that a company of our scale has a responsibility that goes beyond our business, and into the community. We recently announced a series of commitments to help tackle racial injustice and improve diversity and inclusion. To ensure the commitments are delivered, Sky will invest £10million per year across its markets for each of the next three years. We’re committed to being Europe’s first net zero carbon entertainment company by 2030 – two decades before we have to – and we’re an inclusive employer recognised by The Times and Stonewall for our commitment to diversity.

Entertainment & Media

Media

Technology

You should have global procurement leadership experience, strong team management skills, a results-driven mindset, exceptional negotiation expertise, stakeholder collaboration abilities, and innovative sourcing strategies.

You will shape procurement strategies, lead a cross-territory team, achieve savings targets, negotiate with suppliers, partner with stakeholders, and innovate for improved procurement efficiencies.

Logistics

London

Job Description Are you ready to shape Sky's CSG Procurement strategy, building partnerships that drive innovation and excellence? Team Overview The Procurement team at Sky operates at the core of our operations, delivering supplier contracts and relationships that support cost-efficiency, quality, risk mitigation, and sustainability. As the Head of Customer Services Group (CSG) Procurement, you’ll play a critical role in driving procurement strategies across Sky, Comcast, and NBCU, working with a high-performing, pan-European team and reporting directly to the Director of Corporate & Business Procurement. Procurement at Sky is all about leveraging our global scale to deliver locally, creating category strategies and vendor frameworks that ensure Sky stays ahead in a competitive market. What You’ll Do * Shape Procurement Strategy: Develop and execute CSG procurement strategies that align with Sky Group's goals in the UK, Germany, and Italy, ensuring success over the next 3–5 years. * Lead a High-Performing Team: Build and manage a cross-territory team, embedding collaboration and ensuring alignment with CSG leadership priorities. * Deliver Measurable Results: Achieve third-party savings targets, optimise vendor relationships, and support cost-saving initiatives across the Sky Group. * Master Negotiations: Lead key supplier negotiations at a global and regional level, delivering commercial benefits and strategic value to Sky. * Partner with Stakeholders: Collaborate with senior leaders and procurement teams to ensure initiatives align with business objectives across territories. * Innovate and Optimise: Introduce forward-thinking solutions to address business challenges, leverage technology, and improve procurement efficiencies. What You’ll Bring * Strategic Expertise: A proven track record in global or pan-European procurement leadership, particularly in outsourcing and supplier management. * Leadership Excellence: Demonstrated ability to manage and inspire cross-functional teams, fostering alignment and driving performance across multiple regions. * Results-Driven Mindset: Experience achieving measurable savings, optimising vendor strategies, and delivering tangible business outcomes. * Exceptional Negotiation Skills: Expertise in managing complex supplier negotiations that drive value and align with long-term goals. * Stakeholder Collaboration: Ability to work effectively with senior leaders and cross-territory teams, ensuring seamless alignment with business needs. * Innovative Thinking: A proactive, solution-oriented approach to introducing new sourcing strategies and leveraging technology for operational efficiency. The Rewards There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: * Sky Q, for the TV you love all in one place * A generous pension package * Private healthcare * Discounted mobile and broadband * Access a wide range of exclusive Sky VIP rewards and experiences How You'll Work We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Inclusion At Sky, we don’t just look at your CV. We’re more focused on whom you are and your potential. We also know that everyone has a life outside work, So we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Job DescriptionAre you ready to shape Sky's CSG Procurement strategy, building partnerships that drive innovation and excellence?Team OverviewThe Procurement team at Sky operates at the core of our operations, delivering supplier contracts and relationships that support cost-efficiency, quality, risk mitigation, and sustainability. As the Head of Customer Services Group (CSG) Procurement, you’ll play a critical role in driving procurement strategies across Sky, Comcast, and NBCU, working with a high-performing, pan-European team and reporting directly to the Director of Corporate & Business Procurement.Procurement at Sky is all about leveraging our global scale to deliver locally, creating category strategies and vendor frameworks that ensure Sky stays ahead in a competitive market.What You’ll Do * Shape Procurement Strategy: Develop and execute CSG procurement strategies that align with Sky Group's goals in the UK, Germany, and Italy, ensuring success over the next 3–5 years. * Lead a High-Performing Team: Build and manage a cross-territory team, embedding collaboration and ensuring alignment with CSG leadership priorities. * Deliver Measurable Results: Achieve third-party savings targets, optimise vendor relationships, and support cost-saving initiatives across the Sky Group. * Master Negotiations: Lead key supplier negotiations at a global and regional level, delivering commercial benefits and strategic value to Sky. * Partner with Stakeholders: Collaborate with senior leaders and procurement teams to ensure initiatives align with business objectives across territories. * Innovate and Optimise: Introduce forward-thinking solutions to address business challenges, leverage technology, and improve procurement efficiencies.      What You’ll Bring * Strategic Expertise: A proven track record in global or pan-European procurement leadership, particularly in outsourcing and supplier management. * Leadership Excellence: Demonstrated ability to manage and inspire cross-functional teams, fostering alignment and driving performance across multiple regions. * Results-Driven Mindset: Experience achieving measurable savings, optimising vendor strategies, and delivering tangible business outcomes. * Exceptional Negotiation Skills: Expertise in managing complex supplier negotiations that drive value and align with long-term goals. * Stakeholder Collaboration: Ability to work effectively with senior leaders and cross-territory teams, ensuring seamless alignment with business needs. * Innovative Thinking: A proactive, solution-oriented approach to introducing new sourcing strategies and leveraging technology for operational efficiency.      The RewardsThere's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: * Sky Q, for the TV you love all in one place * A generous pension package * Private healthcare * Discounted mobile and broadband * Access a wide range of exclusive Sky VIP rewards and experiences      How You'll WorkWe know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home.We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process.InclusionAt Sky, we don’t just look at your CV. We’re more focused on whom you are and your potential. We also know that everyone has a life outside work, So we're happy to discuss flexible working.We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.Why wait?Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.To find out more about working with us, search on social media.Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Head of Procurement - Customer Operations - Sky

&lt;strong&gt;Job Description&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Are you ready to shape Sky's CSG Procurement strategy, building partnerships that drive innovation and excellence?&lt;br&gt;&lt;br&gt;&lt;strong&gt;Team Overview&lt;br&gt;&lt;br&gt;&lt;/strong&gt;The Procurement team at Sky operates at the core of our operations, delivering supplier contracts and relationships that support cost-efficiency, quality, risk mitigation, and sustainability. As the Head of Customer Services Group (CSG) Procurement, you’ll play a critical role in driving procurement strategies across Sky, Comcast, and NBCU, working with a high-performing, pan-European team and reporting directly to the Director of Corporate &amp;amp; Business Procurement.&lt;br&gt;&lt;br&gt;Procurement at Sky is all about leveraging our global scale to deliver locally, creating category strategies and vendor frameworks that ensure Sky stays ahead in a competitive market.&lt;br&gt;&lt;br&gt;&lt;strong&gt;What You’ll Do&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Shape Procurement Strategy: Develop and execute CSG procurement strategies that align with Sky Group's goals in the UK, Germany, and Italy, ensuring success over the next 3–5 years.&lt;/li&gt;&lt;li&gt;Lead a High-Performing Team: Build and manage a cross-territory team, embedding collaboration and ensuring alignment with CSG leadership priorities.&lt;/li&gt;&lt;li&gt;Deliver Measurable Results: Achieve third-party savings targets, optimise vendor relationships, and support cost-saving initiatives across the Sky Group.&lt;/li&gt;&lt;li&gt;Master Negotiations: Lead key supplier negotiations at a global and regional level, delivering commercial benefits and strategic value to Sky.&lt;/li&gt;&lt;li&gt;Partner with Stakeholders: Collaborate with senior leaders and procurement teams to ensure initiatives align with business objectives across territories.&lt;/li&gt;&lt;li&gt;Innovate and Optimise: Introduce forward-thinking solutions to address business challenges, leverage technology, and improve procurement efficiencies.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;What You’ll Bring&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Strategic Expertise: A proven track record in global or pan-European procurement leadership, particularly in outsourcing and supplier management.&lt;/li&gt;&lt;li&gt;Leadership Excellence: Demonstrated ability to manage and inspire cross-functional teams, fostering alignment and driving performance across multiple regions.&lt;/li&gt;&lt;li&gt;Results-Driven Mindset: Experience achieving measurable savings, optimising vendor strategies, and delivering tangible business outcomes.&lt;/li&gt;&lt;li&gt;Exceptional Negotiation Skills: Expertise in managing complex supplier negotiations that drive value and align with long-term goals.&lt;/li&gt;&lt;li&gt;Stakeholder Collaboration: Ability to work effectively with senior leaders and cross-territory teams, ensuring seamless alignment with business needs.&lt;/li&gt;&lt;li&gt;Innovative Thinking: A proactive, solution-oriented approach to introducing new sourcing strategies and leveraging technology for operational efficiency.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;The Rewards&lt;br&gt;&lt;br&gt;&lt;/strong&gt;There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few:&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Sky Q, for the TV you love all in one place&lt;/li&gt;&lt;li&gt;A generous pension package&lt;/li&gt;&lt;li&gt;Private healthcare&lt;/li&gt;&lt;li&gt;Discounted mobile and broadband&lt;/li&gt;&lt;li&gt;Access a wide range of exclusive Sky VIP rewards and experiences&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;How You'll Work&lt;br&gt;&lt;br&gt;&lt;/strong&gt;We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home.&lt;br&gt;&lt;br&gt;We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Inclusion&lt;br&gt;&lt;br&gt;&lt;/strong&gt;At Sky, we don’t just look at your CV. We’re more focused on whom you are and your potential. We also know that everyone has a life outside work, So we're happy to discuss flexible working.&lt;br&gt;&lt;br&gt;We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.&lt;br&gt;&lt;br&gt;Why wait?&lt;br&gt;&lt;br&gt;Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.&lt;br&gt;&lt;br&gt;To find out more about working with us, search  on social media.&lt;br&gt;&lt;br&gt;Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Head of Procurement - Customer Operations

You should have a passion for improvement, data-savvy skills, adaptability in dynamic environments, and stakeholder management experience. Proactivity, integrity, and familiarity with CRM and Agile tools are essential.

You will optimize business processes, manage work requests, collaborate on translations, oversee platform licensing, maintain a roadmap, and communicate updates to stakeholders.

Data

Product

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As the Product Analyst, you'll have a key role working between the business and our technology teams. You'll be responsible for defining business requirements; scoping product enhancements; supporting procurement and compliance processes; and driving changes to customer service technology and processes across the Sky OTT propositions in the UK, ROI, AU, ES and US, including the EU wide Sky Showtime proposition. This role has a focus on the translation technology within our Salesforce platform. What You'll Do * Understand the business objectives and requirements across Customer Management, localised team Operations, Digital Help, CRM and Technology teams * Work closely with the Service Technology team to support on business process optimisation * Work closely with the business stakeholders to triage and verify new work requests for product capability * Work closely with the Product Owner and third-party suppliers to carry out translation, translation memory and glossary updates, and to identify and implement improvements and efficiencies across our Telephony, Surveying and Knowledge platforms * Support on platform license procurement, liaising with finance, and tracking of utilisation to oversee planned vs actual cost * Support the team in updating a clear roadmap of work, planning a minimum of 6 months ahead in each product owner area * Communicate plans, changes and updates to the wider stakeholder network with input from Service Technology team members and the wider team What you'll bring * Passion for Improvement: "A keen eye for spotting customer-centric improvements and a solid understanding of successful product management. * Data Savvy: "Experience in leveraging data and insights to make informed decisions and recommendations. * Dynamic Environment Adaptability: "Enjoy working in a fast-paced, innovative environment with strong prioritisation skills and flexibility. * Stakeholder Management: "Proven track record of establishing successful business relationships and influencing stakeholders at all levels. * Proactive and Integrity: "Self-motivated to complete tasks, seek improvements, and willing to speak up on difficult issues while asking for help when needed. * Technical and Industry Experience: Experience with CRM platforms, Agile methodologies, and tools like Microsoft Office, Miro, Asana, Jira, and Confluence. Familiarity with Salesforce and its integration capabilities is beneficial. Experience speaking a second language is desirable for this role Team overview Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: * Sky Q, for the TV you love all in one place * The magic of Sky Glass at an exclusive rate * A generous pension package * Private healthcare * Discounted mobile and broadband * A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen.Better content. Better products. And better careers.Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.We turn big ideas into the products, content and services millions of people love.And we do it all right here at Sky.As the Product Analyst, you'll have a key role working between the business and our technology teams. You'll be responsible for defining business requirements; scoping product enhancements; supporting procurement and compliance processes; and driving changes to customer service technology and processes across the Sky OTT propositions in the UK, ROI, AU, ES and US, including the EU wide Sky Showtime proposition. This role has a focus on the translation technology within our Salesforce platform.What You'll Do * Understand the business objectives and requirements across Customer Management, localised team Operations, Digital Help, CRM and Technology teams * Work closely with the Service Technology team to support on business process optimisation * Work closely with the business stakeholders to triage and verify new work requests for product capability * Work closely with the Product Owner and third-party suppliers to carry out translation, translation memory and glossary updates, and to identify and implement improvements and efficiencies across our Telephony, Surveying and Knowledge platforms * Support on platform license procurement, liaising with finance, and tracking of utilisation to oversee planned vs actual cost * Support the team in updating a clear roadmap of work, planning a minimum of 6 months ahead in each product owner area * Communicate plans, changes and updates to the wider stakeholder network with input from Service Technology team members and the wider team      What you'll bring * Passion for Improvement: "A keen eye for spotting customer-centric improvements and a solid understanding of successful product management. * Data Savvy: "Experience in leveraging data and insights to make informed decisions and recommendations. * Dynamic Environment Adaptability: "Enjoy working in a fast-paced, innovative environment with strong prioritisation skills and flexibility. * Stakeholder Management: "Proven track record of establishing successful business relationships and influencing stakeholders at all levels. * Proactive and Integrity: "Self-motivated to complete tasks, seek improvements, and willing to speak up on difficult issues while asking for help when needed. * Technical and Industry Experience: Experience with CRM platforms, Agile methodologies, and tools like Microsoft Office, Miro, Asana, Jira, and Confluence. Familiarity with Salesforce and its integration capabilities is beneficial. Experience speaking a second language is desirable for this role      Team overviewGlobal OTT TechnologyOur team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport.The rewardsThere's one thing people can't stop talking about when it comes to : the perks . Here's a taster: * Sky Q, for the TV you love all in one place * The magic of Sky Glass at an exclusive rate * A generous pension package * Private healthcare * Discounted mobile and broadband * A wide range of Sky VIP rewards and experiences      Inclusion & how you'll workWe are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can.We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process.Your office spaceOsterleyOur Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers.On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon.We'd love to hear from youInventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next.But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet.If you believe in better, we'll back you all the way.Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Product Analyst - Sky

Product Analyst

You must have organisation design experience, strong stakeholder management, knowledge of business strategy, storytelling skills, and the ability to build compelling, evidence-based cases for change.

You will partner with business leads to design effective operating models, drive organizational development, challenge status quo, and build advocacy for the People Function across the business.

People, HR & Administration

Business, Operations & Strategy

<div>Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.
 
 
We are looking for a Senior Manager of Org Design to join the strategic workforce &amp; org design delivery team. You will lead org design projects that shape the development of organisation design and drives the future workforce at Sky. 
 
What you'll do:<ul>
<li>Organisational Design and Operating Model: Work in partnership within the People team and business leads to develop end-state and interim state high-level operating model solutions and organisational designs that delivers against the business' objectives. Acts as an internal advising partner, working closely with senior leaders, in the business and across the people directorate, to identify the big operating model shifts that will enable us to achieve our goals.</li>
<li>Drive pragmatic and practical org development &amp; effectiveness actions to support the delivery of the strategic workforce plan and people strategy. Translate theory and insight into practical action by developing compelling cases, evidence- based recommendations and tracking measurable business outcomes.</li>
<li>Outside-In and challenge the status quo: Work in partnership with the Director to contribute to and facilitate senior decision-making, interpreting data and diagnosing issues, and recommending options which balance commercial gain with customer impact. Stay ahead of, and maintain within the team, a repository of external org design practices, metrics and innovation, supporting the development of OD capability in the team.</li>
<li>Build advocacy amongst senior colleagues across the business, including reputation of the Group People Function as a trusted, centre of excellence, with a track record of successful delivery.</li></ul>
What you'll bring:<ul>
<li>Organisation Design experience including experience with multi-faceted complex organisations; with data analytics skills and strong stakeholder management.</li>
<li>Knowledgeable in business strategy and the drivers of organisational performance (both people drivers of performance and financial literacy, e.g. business critical metrics or cases) and the external benchmarks which inform this.</li>
<li>Strong storyteller and able to translate people speak to business speak at a senior level; being able to communicate the impact of actions in a way that is relevant to the business leader and enables their strategic objectives.</li>
<li>Impact and influence: ability to build strong cases for change, which are evidence based and compelling, and obtain consensus from senior colleagues and teams.</li></ul>
Team overview: 
 
Our HR team is all about making Sky a great place to work that's both fair and inclusive for our people. We do OUR best to help everyone be at THEIR best. From hiring fantastic people to offering great benefits, from supporting learning and careers to making sure everyone gets paid on time - it all makes a difference. We want our people to have everything they need to design awesome products, create amazing TV, deliver the best customer service and much, much, more. 
 
The Rewards: 
 
There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few:<ul>
<li>Sky Q, for the TV you love all in one place
</li><li>The magic of Sky Glass at an exclusive rate
</li><li>A generous pension package
</li><li>Private healthcare
</li><li>Discounted mobile and broadband
</li><li>A wide range of Sky VIP rewards and experiences
</li></ul>How you'll work: 
 
We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. 
 
We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. 
 
Your office base: 
 
Osterley 
Our Osterley campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Chiswick Park, Gunnersbury, Acton Town and Ealing Broadway tube stations. There's also plenty of parking, bike shelters and showers.
 
 
On campus you'll find six subsidised restaurants and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.
 
Inclusion: 
At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. 
 
We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. 
Why wait? 
Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. 
 
To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. 
 
Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.</div>

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.


We are looking for a Senior Manager of Org Design to join the strategic workforce & org design delivery team. You will lead org design projects that shape the development of organisation design and drives the future workforce at Sky.

What you'll do:
Organisational Design and Operating Model: Work in partnership within the People team and business leads to develop end-state and interim state high-level operating model solutions and organisational designs that delivers against the business' objectives. Acts as an internal advising partner, working closely with senior leaders, in the business and across the people directorate, to identify the big operating model shifts that will enable us to achieve our goals.
Drive pragmatic and practical org development & effectiveness actions to support the delivery of the strategic workforce plan and people strategy. Translate theory and insight into practical action by developing compelling cases, evidence- based recommendations and tracking measurable business outcomes.
Outside-In and challenge the status quo: Work in partnership with the Director to contribute to and facilitate senior decision-making, interpreting data and diagnosing issues, and recommending options which balance commercial gain with customer impact. Stay ahead of, and maintain within the team, a repository of external org design practices, metrics and innovation, supporting the development of OD capability in the team.
Build advocacy amongst senior colleagues across the business, including reputation of the Group People Function as a trusted, centre of excellence, with a track record of successful delivery.
What you'll bring:
Organisation Design experience including experience with multi-faceted complex organisations; with data analytics skills and strong stakeholder management.
Knowledgeable in business strategy and the drivers of organisational performance (both people drivers of performance and financial literacy, e.g. business critical metrics or cases) and the external benchmarks which inform this.
Strong storyteller and able to translate people speak to business speak at a senior level; being able to communicate the impact of actions in a way that is relevant to the business leader and enables their strategic objectives.
Impact and influence: ability to build strong cases for change, which are evidence based and compelling, and obtain consensus from senior colleagues and teams.
Team overview:

Our HR team is all about making Sky a great place to work that's both fair and inclusive for our people. We do OUR best to help everyone be at THEIR best. From hiring fantastic people to offering great benefits, from supporting learning and careers to making sure everyone gets paid on time - it all makes a difference. We want our people to have everything they need to design awesome products, create amazing TV, deliver the best customer service and much, much, more.

The Rewards:

There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few:
Sky Q, for the TV you love all in one place
The magic of Sky Glass at an exclusive rate
A generous pension package
Private healthcare
Discounted mobile and broadband
A wide range of Sky VIP rewards and experiences
How you'll work:

We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home.

We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process.

Your office base:

Osterley
Our Osterley campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Chiswick Park, Gunnersbury, Acton Town and Ealing Broadway tube stations. There's also plenty of parking, bike shelters and showers.


On campus you'll find six subsidised restaurants and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.

Inclusion:
At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working.

We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.
Why wait?
Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you.

To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about.

Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Senior Manager, Organisation Design - Sky

Senior Manager, Organisation Design

You need OCS design expertise, telecom knowledge, project management skills, strong communication, and a passion for innovation, ensuring secure and reliable infrastructure for optimal customer experience.

You will design and support OCS solutions, collaborate with stakeholders, engage with suppliers, and become an expert in Sky's technology stack bridging mobile core and business systems.

Software Engineering

IT & Cybersecurity

<div>We believe in better. And we make it happen. 
 
Better content. Better products. And better careers. 
 
Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. 
 
We turn big ideas into the products, content and services millions of people love. 
 
And we do it all right here at Sky. 
 
What you'll do
<ul><li>Design, build and support solutions in OCS for Projects, Change requests and incidents
</li><li>Work multi-functionally with other technology and business stakeholders to deliver change safely
</li><li>Work with 3rd party suppliers in developing and validating solutions
</li><li>Become Domain Expert in Sky technology stack which sit between the mobile core network and business support systems, including OC
</li></ul>What you'll bring
<ul><li>Proficiency in designing, building, and supporting solutions in Online Charging Systems (OCS).
</li><li>Experience with broadband, telephony, mobile, cloud, and infrastructure technologies.
</li><li>Familiarity with telecom networks and the Sky technology stack, particularly those between the mobile core network and business support systems.
</li><li>Ability to handle projects, change requests, and incidents effectively, delivering changes safely and efficiently.
</li><li>Proven ability to work multi-functionally with technology and business stakeholders, excellent communication skills to liaise with 3rd party suppliers and validate solutions.
</li><li>Passion for innovation and continuous improvement in technology and processes, staying updated with the latest industry trends.
</li><li>Deep understanding of the Sky technology stack and its components, becoming a domain expert in the technologies that sit between the mobile core network and business support systems, including OCS.
</li><li>Commitment to creating a secure and reliable infrastructure for Sky's content and services, enhancing customer experience by ensuring high-quality and uninterrupted services.
</li></ul>Team overview
 
 
Group Communications &amp; Infrastructure
 
 
Looking to be part of non-stop innovation? Join our Group Communications and Infrastructure team and you'll work alongside experts in broadband, telephony, mobile, cloud and infrastructure. We're the team that designs, builds, supports and maintains the telecoms networks across the whole Sky Group. Together, we help Sky broadband, mobile and TV enter new markets by creating a single and secure infrastructure for the amazing content and services that keep our customers coming back for more.
 
 
The rewards
 
 
There's a reason people can't stop talking about #LifeAtSky . Our great range of rewards really are something special, here are just a few:<ul>
<li>Sky Q, for the TV you love all in one place</li>
<li>A generous pension package</li>
<li>Private healthcare</li>
<li>Discounted mobile and broadband</li></ul>
Inclusion &amp; how you'll work
 
 
We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. 
 
We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. 
 
Your office space:
 
 
London, Brick Lane
 
 
Our Brick Lane office is in the heart of the East End of London. It's part of a vibrant and diverse community; close to street food, cafes and shops. 
 
The closest tube station is Aldgate East and Liverpool Street is about a 10-minute walk. 
 
We'd love to hear from you
 
 
Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. 
 
But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. 
 
If you believe in better, we'll back you all the way. 
 
Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.</div>

We believe in better. And we make it happen.

Better content. Better products. And better careers.

Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.

We turn big ideas into the products, content and services millions of people love.

And we do it all right here at Sky.

What you'll do
Design, build and support solutions in OCS for Projects, Change requests and incidents
Work multi-functionally with other technology and business stakeholders to deliver change safely
Work with 3rd party suppliers in developing and validating solutions
Become Domain Expert in Sky technology stack which sit between the mobile core network and business support systems, including OC
What you'll bring
Proficiency in designing, building, and supporting solutions in Online Charging Systems (OCS).
Experience with broadband, telephony, mobile, cloud, and infrastructure technologies.
Familiarity with telecom networks and the Sky technology stack, particularly those between the mobile core network and business support systems.
Ability to handle projects, change requests, and incidents effectively, delivering changes safely and efficiently.
Proven ability to work multi-functionally with technology and business stakeholders, excellent communication skills to liaise with 3rd party suppliers and validate solutions.
Passion for innovation and continuous improvement in technology and processes, staying updated with the latest industry trends.
Deep understanding of the Sky technology stack and its components, becoming a domain expert in the technologies that sit between the mobile core network and business support systems, including OCS.
Commitment to creating a secure and reliable infrastructure for Sky's content and services, enhancing customer experience by ensuring high-quality and uninterrupted services.
Team overview


Group Communications & Infrastructure


Looking to be part of non-stop innovation? Join our Group Communications and Infrastructure team and you'll work alongside experts in broadband, telephony, mobile, cloud and infrastructure. We're the team that designs, builds, supports and maintains the telecoms networks across the whole Sky Group. Together, we help Sky broadband, mobile and TV enter new markets by creating a single and secure infrastructure for the amazing content and services that keep our customers coming back for more.


The rewards


There's a reason people can't stop talking about #LifeAtSky . Our great range of rewards really are something special, here are just a few:
Sky Q, for the TV you love all in one place
A generous pension package
Private healthcare
Discounted mobile and broadband
Inclusion & how you'll work


We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.

We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process.

Your office space:


London, Brick Lane


Our Brick Lane office is in the heart of the East End of London. It's part of a vibrant and diverse community; close to street food, cafes and shops.

The closest tube station is Aldgate East and Liverpool Street is about a 10-minute walk.

We'd love to hear from you


Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next.

But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet.

If you believe in better, we'll back you all the way.

Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

OCS Senior Design Specialist - Sky

OCS Senior Design Specialist

You must have digital product experience, collaborate with engineers and product owners, understand Design Systems, support experimentation, excel in Figma, and be adaptable to business needs.

You will lead design for sales and service experiences, grow the design team, apply customer insights, collaborate with Product Owners and Engineers, ensure quality delivery, and refine design practices.

Design

<div>Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. 
 
&quot;We are looking for Lead Designers to help us craft best-in-class customer experiences and help lead a growing design team and culture. This is a critical time for us in digital, as we refine and scale our team to deliver the best possible Sky experience. - Liam Cadd, Director of Strategy, Design &amp; Delivery 
 
What you'll do:<ul>
<li>Lead design, from inception to delivery, for sales and service experiences across Sky.com and the My Sky App.</li>
<li>Help build out the internal design team, growing our in-house team over the next 12 months. You'll help hire, nurture, stretch and challenge that growing team.</li>
<li>Identify and apply customer insights to build comprehensive design solutions.</li>
<li>Work collaboratively with Product Owners and Engineers to ensure solutions address all business, user, and technical requirements.</li>
<li>Ensure the delivery of all solutions is well planned, risks are highlighted, and quality is maintained.</li>
<li>Work with the Head of Design to help develop, refine, and scale the practice of design.</li></ul>
What you'll bring:<ul>
<li>Experience of delivering digital products, services and experiences across responsive web and native applications.</li>
<li>You've worked in teams alongside engineers and product owners, thinking holistically about solutions that satisfy business, user and technical requirements.</li>
<li>A deep understanding of Design Systems and how they contribute to the overall design workflow.</li>
<li>Validated experience of how design supports experimentation and optimisation in a commercial and agile environment.</li>
<li>You're an authority in Figma and have experience in other related software.</li>
<li>You're resilient - your craft is important, but you can work with others and flex based on constantly evolving business demands</li></ul>
The Rewards: 
 
There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few:<ul>
<li>Sky Q, for the TV you love all in one place!</li>
<li>A generous pension package!</li>
<li>Private healthcare</li>
<li>Discounted mobile and broadband</li>
<li>Access a wide range of exclusive Sky VIP rewards and experiences</li></ul>
How you'll work: 
 
We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. 
 
Your office base: 
 
Osterley:
 
 
Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. 
 
On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even 
 
get pampered at our beauty salon. 
 
Leeds:
 
 
Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. 
 
You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. 
 
Inclusion: 
 
We take pride in our approach to diversity and inclusion: we've been recognised by The Times and Stonewall for this, and we've committed &pound;30million to support the fight against racial injustice. We've also set high-reaching targets for increasing ethnic diversity and representation throughout our organisation. 
 
At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. 
 
And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. 
 
Why wait? 
 
Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. 
 
To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. 
 
Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.</div>

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.

"We are looking for Lead Designers to help us craft best-in-class customer experiences and help lead a growing design team and culture. This is a critical time for us in digital, as we refine and scale our team to deliver the best possible Sky experience. - Liam Cadd, Director of Strategy, Design & Delivery

What you'll do:
Lead design, from inception to delivery, for sales and service experiences across Sky.com and the My Sky App.
Help build out the internal design team, growing our in-house team over the next 12 months. You'll help hire, nurture, stretch and challenge that growing team.
Identify and apply customer insights to build comprehensive design solutions.
Work collaboratively with Product Owners and Engineers to ensure solutions address all business, user, and technical requirements.
Ensure the delivery of all solutions is well planned, risks are highlighted, and quality is maintained.
Work with the Head of Design to help develop, refine, and scale the practice of design.
What you'll bring:
Experience of delivering digital products, services and experiences across responsive web and native applications.
You've worked in teams alongside engineers and product owners, thinking holistically about solutions that satisfy business, user and technical requirements.
A deep understanding of Design Systems and how they contribute to the overall design workflow.
Validated experience of how design supports experimentation and optimisation in a commercial and agile environment.
You're an authority in Figma and have experience in other related software.
You're resilient - your craft is important, but you can work with others and flex based on constantly evolving business demands
The Rewards:

There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few:
Sky Q, for the TV you love all in one place!
A generous pension package!
Private healthcare
Discounted mobile and broadband
Access a wide range of exclusive Sky VIP rewards and experiences
How you'll work:

We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process.

Your office base:

Osterley:


Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers.

On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even

get pampered at our beauty salon.

Leeds:


Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark.

You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym.

Inclusion:

We take pride in our approach to diversity and inclusion: we've been recognised by The Times and Stonewall for this, and we've committed £30million to support the fight against racial injustice. We've also set high-reaching targets for increasing ethnic diversity and representation throughout our organisation.

At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working.

And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.

Why wait?

Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you.

To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about.

Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Sky

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