Spectos GmbH

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Spectos is a global provider of quality management and performance measurement solutions, specialising in the development of tools and services that enhance customer experience and operational efficiency. The company focuses on delivering innovative solutions for monitoring and improving service quality across various industries, including logistics, postal services, and customer service. Spectos’ ultimate mission is to enable organisations to achieve excellence in their service delivery through precise measurement and actionable insights. Their purpose is to support businesses in optimising their processes and improving customer satisfaction by providing comprehensive, data-driven solutions for quality management.